sales executive

customer support representative Jobs in Karachi

customer support representative

sales representative

customer service executive Jobs in Karachi

customer service executive

customer service representative Jobs in Karachi

customer service representative

customer sales specialist

ibex

<div>
 
 
 Sales Customer Service Representative
 
 
 
 
 Position Overview
 
 
 
 We are seeking a high-performing Sales Customer Service Representative (CSR) to join a fast-paced, performance-driven HVAC home services team. This is a fully remote role focused entirely on sales, booking, and conversion activity&mdash;not traditional customer service.
 
 
 This role is best suited for individuals who thrive in a high-volume, metrics-driven environment, are comfortable with outbound and inbound sales conversations, and are motivated by performance-based outcomes.
 
 
 You will serve as the first point of contact for homeowners and are responsible for converting inbound inquiries and outbound opportunities into scheduled service appointments and membership enrollments.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle high-volume inbound calls, chats, and text messages from homeowners
 </li>
 <li>
 Convert inbound leads into booked service appointments
 </li>
 <li>
 Conduct outbound calling and texting campaigns including:
 </li>
 <li>
 Missed opportunities
 </li>
 <li>
 Membership renewal and re-engagement
 </li>
 <li>
 Marketing and rehash leads
 </li>
 <li>
 Actively present and sell HVAC membership plans during customer interactions
 </li>
 <li>
 Upsell and cross-sell services where appropriate
 </li>
 <li>
 Maintain consistent follow-up on leads to maximize conversion opportunities
 </li>
 <li>
 Accurately document all interactions in ServiceTitan
 </li>
 <li>
 Work closely with dispatch and internal team to maximize schedule efficiency
 </li>
 <li>
 Maintain high performance standards in a metrics-driven environment
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Success in this role is measured by:
 
 <ul>
 <li>
 Inbound booking rate
 </li>
 <li>
 Outbound booking rate
 </li>
 <li>
 Contacts per hour (productivity metric)
 </li>
 <li>
 Membership conversion rate
 </li>
 <li>
 Overall contribution to scheduled revenue and lead conversion efficiency
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 <ul>
 <li>
 Minimum 2+ years of customer service AND inside sales experience
 </li>
 <li>
 Proven ability to handle objections and close over the phone or chat
 </li>
 <li>
 Strong communication skills in a sales-driven environment
 </li>
 <li>
 Comfortable working in high-volume, fast-paced call environments
 </li>
 <li>
 Ability to follow structured scripts while adapting to customer needs
 </li>
 <li>
 Strong organizational and follow-up discipline
 </li>
 <li>
 Ability to work late shifts (11:00 AM&ndash;8:00 PM or 12:00 PM&ndash;9:00 PM EST)
 </li>
 <li>
 Availability to work weekends based on staffing needs
 </li>
 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 2+ years of HVAC or home services industry experience
 </li>
 <li>
 Prior experience selling HVAC memberships or maintenance agreements
 </li>
 <li>
 Experience working in ServiceTitan
 </li>
 <li>
 Background in outbound sales, call center sales, or lead generation environments
 </li>
 <li>
 Experience with text-based sales or SMS campaign follow-up
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Traits
 
 
 <ul>
 <li>
 Highly competitive and goal-driven
 </li>
 <li>
 Strong sense of urgency in all customer interactions
 </li>
 <li>
 Comfortable working under performance metrics and KPIs
 </li>
 <li>
 Able to follow scripts while thinking independently when needed
 </li>
 <li>
 Resilient in handling objections and rejection
 </li>
 <li>
 Adaptable in a fast-changing, high-volume environment
 </li>
 <li>
 Naturally sales-oriented and persuasive in communication style
 </li>
 </ul>
 
 
 
 
 
 Compensation &amp; Incentives
 
 
 <ul>
 <li>
 Competitive hourly compensation
 </li>
 <li>
 Performance-based bonus opportunities available
 </li>
 <li>
 Additional incentives may be tied to:
 </li>
 <li>
 Membership sales performance
 </li>
 <li>
 Booking efficiency
 </li>
 <li>
 Overall conversion results
 </li>
 </ul>
</div>

Customer Support & Sales Specialist - Night Shift

Eminent4U

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As an Sales Specialist (Up-sellers &amp; Closers) at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction.Responsibilities:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address the product as per their needs, and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Sales Upgrades: Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>A-Levels / O-Levels pass are encourage to apply</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Stellar communication skills.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li><li>Positive attitude and keen attention to detail.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with Commission, KPI based rewards &amp; Incentives, Annual Bonus, Anniversary Bonus, Birthday Allowance &amp; several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: Starting from 01:00 pm PST to 02:00 am PST (any nine hours inbetween) with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least couple of years experience in similar capacityStarting Salary: PKR 75,000 Up to PKR 200,000 per month | Tier base model | IncentivesLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.com or https://eminent4u.com/careersJob Type: Full-timePay: Rs75,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>How is your english communication skills? rate your skills from 0 out of 5?</li></ul>Experience:<ul><li>International Calling for Sales: 1 year (Required)</li></ul>Work Location: In person

Sales Specialist (International Calling)

About Eminent4U Private Limited:Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As an Sales Specialist (International Calling | UK Based) at Eminent4U Private Limited, you are pivotal in fostering excellent customer relations and maintaining the integrity of our services. Your role involves direct interaction with customers to resolve issues, retain clients, and enhance overall satisfaction.Responsibilities:<ul><li>Customer Interaction &amp; Support: Engage with customers via telephone to efficiently address the product as per their needs, and resolve queries about products, accounts, and bookings, aiming for first-contact resolution to ensure customer satisfaction. Manage to maintain a high customer satisfaction level consistently.</li><li>Product Knowledge &amp; Expertise: Continuously enhance your understanding of the company&rsquo;s products and services to provide accurate and helpful information to customers. Maintain high scores in product knowledge assessments to ensure expertise in all customer interactions.</li><li>Sales Upgrades: Utilize strategic sales techniques to transform inquires into opportunities for customers.</li><li>Relationship Management: Build and sustain lasting relationships with customers to encourage repeat business and ongoing satisfaction. Manage to sustain a high rate of repeat customers.</li><li>Collaboration &amp; Reporting: Collaborate closely with the UK team to ensure timely updates and synchronization of customer interaction data. Ensure all customer interactions are reported on time and accurately.</li></ul>Skills and Qualifications:<ul><li>A-Levels / O-Levels pass are encourage to apply</li><li>Proven ability to listen actively and respond to customer needs effectively.</li><li>Strong multitasking abilities.</li><li>Stellar communication skills.</li><li>Team-oriented mindset.</li><li>Flexibility and adeptness in managing and exceeding KPIs.</li><li>Willingness to go the extra mile for customer satisfaction.</li><li>Positive attitude and keen attention to detail.</li></ul>Why Join Eminent4U Private Limited?<ul><li>Handsome Pay along with Commission, Incentives, Annual Bonus, Anniversary Bonus, Birthday Allowance &amp; several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li><li>Afternoon Shifts: 01:00 pm till 09:30 pm | 02:00 pm till 10:30 pm | 03:00 pm till 11:30 pm PST with alternate weekends off.</li></ul>Job Type: Full-Time | PermanentExperience: at least couple of years experience in similar capacitySalary: Up to PKR 170,000 per month | Tier base | IncentivesLocation: PECHS, Block-6, Karachi.Email: careers@eminent4u.comJob Type: Full-timePay: Up to Rs170,000.00 per monthApplication Question(s):<ul><li>How is your english communication skills? rate your skills from 0 out of 5?</li><li>How many years of experience do you have in International Sales?</li></ul>Work Location: In person

Sales Specialist (International Calling | UK Based)

JTech Solutions

We are #Hiring for a Discord Sales Specialist based in Karachi to generate and close clients for our design, development, and digital marketing services by actively engaging in Discord communities.This is a hands-on sales role focused on outreach, conversations, and conversions, not passive community management.What You&rsquo;ll Do:- Engage in targeted Discord servers (startups, SaaS founders, creators, agencies)- Identify users who may need web development, branding, or marketing services- Initiate conversations via DMs and public discussions- Qualify leads and move them toward calls or direct closing- Maintain a consistent pipeline of prospects- Coordinate with internal team for proposals and delivery handoffWhat We&rsquo;re Looking For:- Experience in selling digital services (design, development, marketing)- Strong communication and persuasion skills- Understanding of Discord engagement and outreach strategies- Ability to handle objections and close deals- Self-driven and results-focused mindset- Must be based in Karachi- Must be available for night shift (8:00 PM &ndash; 5:00 AM PKT)Nice to Have:- Experience working with international clients (US, UK, etc.)- Familiarity with CRM tools and sales tracking- Background in agencies or freelance platformsCompensation:- Market-competitive salary- Performance-based commission (uncapped)Important:This is a sales role, not a community moderator position.Performance will be measured on:- Leads generated- Conversations converted- Deals closedApply Now!Work Location: In person

Discord Sales Specialist

Appicoders Inc.

Front Sales Specialist (Software Services)Location: Shahrah-e-Faisal, Karachi Job Type: Full-Time - (6pm to 3am - Mon to Fri) Highly Competitive Salary Package (Based upon Sales Experience and Skills)About Us:At Appicoders Inc., we bring over 12+ years of excellence in software development, delivering high-quality mobile, web, and custom solutions to clients across the U.S. and Canada. Known for our stability, consistency, and client-first approach, we operate with dedicated teams working across time zones to ensure seamless service delivery.As we continue to grow, we are looking for a high-performing Front Sales Specialists to join our dynamic team and drive revenue through effective client engagement and lead conversion. freshers are encourage to apply if they are confident to deal with US based clients on call.Role Overview:We are seeking a results-driven sales professional with a strong track record in converting Meta (Facebook &amp; Instagram), SEO, Bark and LinkedIn paid leads into paying clients. The ideal candidate is confident in handling international clients, understands digital services, and thrives in a target-driven environment.Key Responsibilities:<ul><li>Convert inbound Meta (Facebook/Instagram), SEO, Bark and LinkedIn leads into qualified sales opportunities</li><li>Engage with warm and cold prospects via calls, email, and social platforms</li><li>Build strong client relationships and deliver a consultative sales experience</li><li>Upsell and cross-sell additional services to maximize revenue</li><li>Achieve and exceed monthly sales targets ($5,000 &ndash; $8,000)</li><li>Maintain accurate records of leads, conversions, and performance metrics</li><li>Collaborate with marketing and project teams to ensure smooth onboarding and delivery</li></ul>Requirements:<ul><li>Proven experience in front sales, business development, or inside sales (software, mobile apps, or web services preferred)</li><li>Hands-on experience managing and converting Meta Paid Leads</li><li>Excellent spoken and written English (mandatory for international client handling)</li><li>Strong communication, negotiation, and closing skills</li><li>Ability to quickly build rapport and maintain long-term client relationships</li><li>Basic understanding of technical services (no coding required)</li></ul>What We Offer:<ul><li>Opportunity to work in a highly stable and growing software services company</li><li>Secure and stable job, on-time salary and sales commission</li></ul>Exposure to global B2B and B2C US clients<ul><li>Clear processes, structured training, and a professional work environment</li><li>Performance-based recognition and growth opportunities</li><li>Long-term career development within the organization</li></ul>How to Apply:Interested candidates are encouraged to apply by sending:<ul><li>Updated CV</li><li>A brief introduction highlighting your sales experience</li><li>Key achievements or sales targets you&rsquo;ve achieved</li></ul>Job Type: Full-timeWork Location: In person

Front Sales Specialist - Software Services

Elyscents

Elyscents is looking for a Customer Sales Representative who can handle customer inquiries and convert them into successful sales. If you have good communication skills and a sales-driven mindset, this role is for you.Job Responsibilities<ul><li>Handle customer inquiries via WhatsApp, calls, and social media</li><li>Convert leads into sales professionally</li><li>Guide customers about products, prices, and ongoing offers</li><li>Maintain a polite and customer-friendly attitude</li><li>Follow up with potential customers to close sales</li><li>Coordinate with the team for order confirmation and updates</li></ul>Job Requirements<ul><li>Good communication and convincing skills</li><li>Basic understanding of online sales/customer dealing</li><li>Ability to handle multiple chats and customers</li><li>Sales-oriented mindset</li><li>Fresh candidates can apply (experience is a plus)</li></ul>What We Offer<ul><li>Growth opportunities</li><li>Supportive work environment</li><li>Performance-based incentives</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Sales Representative

Widgets

Job Overview: We are launching a new call center in Clifton, Karachi and are looking for confident and driven Customer Sales Representatives to join our growing team. The ideal candidate should be fluent in English, possess strong communication skills, and have the ability to convert leads into sales effectively.Key Responsibilities:<ul><li>Handle outbound and/or inbound calls professionally</li><li>Present, promote, and sell products/services to potential customers</li><li>Build and maintain strong customer relationships</li><li>Achieve and exceed monthly sales targets</li><li>Accurately record customer interactions and sales data</li><li>Handle objections and resolve customer concerns effectively</li></ul>Requirements:<ul><li>Excellent spoken English (mandatory)</li><li>Strong communication and negotiation skills</li><li>Sales-driven mindset with a positive attitude</li><li>Previous call center or sales experience is a plus (fresh candidates with strong communication skills are encouraged to apply)</li><li>Ability to work in a fast-paced environment</li></ul>What We Offer:<ul><li>Competitive base salary</li><li>Attractive commission structure with high earning potential</li><li>Performance-based incentives</li><li>Professional and growth-oriented work environment</li><li>Training and development opportunities</li></ul>If you are ambitious, confident, and ready to grow your career in sales, we encourage you to apply and be part of our exciting new venture.Job Type: Full-timeWork Location: In person

Explore 1281+ Customer sales specialist in Karachi this May. Find roles across top companies and apply now to boost your career.

1281 customer sales specialist jobs In Karachi

Customer Support & Sales Specialist - Night Shift

Sales Specialist (International Calling)

Sales Specialist (International Calling | UK Based)

Discord Sales Specialist

Front Sales Specialist - Software Services

Customer Sales Representative

Customer Sales Representative