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customer support & sales representative Jobs in Giza

customer support & sales representative

senior sales representative

customer service agent

Concentrix

Customer service and sales agentRequirements: &bull; *English level: B2/C1*<ul><li>Egyptian nationals only</li></ul><ul><li>Graduates / Dropouts ONLY</li></ul><ul><li>Military certificate required for male applicants</li></ul>Shift Details: &bull; Rotational shifts (night &amp; overnight)<ul><li>9-hour workday including 1h15m break</li></ul><ul><li>Flexibility required for different shift timings</li></ul>Perks &amp; Benefits: &bull; *20k gross+ sales bonus up to 300 USD*<ul><li>Social &amp; medical insurance</li></ul><ul><li>Free transportation ( Door-to-door transportation for ladies after 9 PM)</li></ul><ul><li>Paid training</li></ul>Job Type: Full-timePay: E&pound;17.00 - E&pound;30.00 per month

Customer Service agent

Location: 6th of October City Salary: Up to 21,800 EGP (Gross) per month Bonus: Uncapped Sales Bonus paid in USD Employment Type: Full‑timeAbout the RoleSirus CX is hiring driven Service Advisors to join a high‑performance customer experience team. You&rsquo;ll support customers, resolve issues, and maximize sales through product recommendations and upgrades. If you&rsquo;re ambitious and want unlimited earning potential, this role is a strong fit.Key Responsibilities<ul><li>Handle inbound customer interactions (calls, chat, email).</li><li>Identify sales opportunities and promote Musical products and upgrades.</li><li>Resolve customer issues efficiently while maintaining high satisfaction.</li><li>Meet and exceed sales, retention, and service quality targets.</li></ul>What We Offer<ul><li>Competitive base salary + uncapped USD sales bonus</li><li>Rotational shifts (5 working days, 2 days off)</li><li>9‑hour shifts including breaks</li><li>24/7 transportation</li><li>Social &amp; medical insurance</li><li>Continuous training and career development</li><li>Energetic, supportive work environment</li></ul>Requirements<ul><li>Strong sales mindset and motivation to earn high bonuses</li><li>English level B2 or higher</li><li>Minimum 6 months of experience in customer service, banking, or sales preferred</li><li>Ability to work rotational shifts</li><li>Customer‑focused with strong problem‑solving skills</li><li>For male candidates: completed or exempt from military service</li></ul>Job Type: Full-timePay: Up to E&pound;20,075.00 per monthApplication Question(s):<ul><li>Are you Graduated ? </li><li>Where do you live? </li><li>Are you ready to start immediately? </li><li>Do you currently have social insurance or Pension ?</li><li>for male applicants only, have you finished your mandatory military service or have you been exempt? </li><li>Do you have any commitment for the upcoming 6 month? </li><li>do you have previous experience working in customer service field?</li></ul>

Customer Support & Sales Representative

Ethics HR

Job Responsibilities:<ul><li>Customer Engagement: Greet customers, identify their needs, and provide tailored product recommendations.</li><li>Product Expertise: Demonstrate product features, benefits, and technical specifications to highlight value.</li><li>Sales Target Achievement: Proactively meet or exceed monthly and quarterly sales quotas.</li><li>Showroom Maintenance: Keep the showroom clean, organized, and merchandised according to company standards.</li><li>Issue Resolution: Handle customer inquiries, complaints, and service requests professionally.</li></ul>Job Requirements:<ul><li>Bachelor's degree from a reputable university.</li><li>Previous experience in retail sales, customer service, or a related field.</li><li>Ability to quickly learn and present detailed, often technical, product information.</li><li>Highly motivated, customer-focused, and organized.</li></ul>Job Type: Full-time

Showroom Sales Representative

Al-Mansour Automotive

<div>
 
 
 Role Summary:
 
 
 
 
 
 
 As a Sales Consultant, you will be the face of the company within the showroom, responsible for delivering an exceptional customer experience from first contact through post-sale follow-up. This role blends sales expertise with a customer-centric approach, ensuring every visitor receives personalized attention and a seamless journey.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Sales &amp; Consultation:
 
 
 <ul>
 <li>
 Welcome and engage showroom visitors, understanding their needs and preferences.
 </li>
 <li>
 Provide detailed product information, demonstrations, and test drive coordination.
 </li>
 <li>
 Guide customers through the sales process, including financing and delivery options.
 </li>
 </ul>
 
 
 
 
 
 Customer Experience Journey:
 
 
 <ul>
 <li>
 Ensure a smooth and memorable customer journey from entry to post-purchase.
 </li>
 <li>
 Follow up with clients after visits and purchases to ensure satisfaction and gather feedback.
 </li>
 <li>
 Resolve customer concerns promptly and professionally, escalating when necessary.
 </li>
 </ul>
 
 
 
 
 
 Showroom Operations:
 
 
 <ul>
 <li>
 Maintain showroom presentation standards and ensure all vehicles and materials are display-ready.
 </li>
 <li>
 Support inventory management and coordinate with logistics for vehicle availability.
 </li>
 <li>
 Assist in organizing showroom events and client engagement activities.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Reporting:
 
 
 <ul>
 <li>
 Work closely with sales, service, and marketing teams to align on customer experience goals.
 </li>
 <li>
 Track customer interactions and feedback using CRM tools.
 </li>
 <li>
 Provide regular reports on customer satisfaction, sales performance, and improvement opportunities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).
 </li>
 <li>
 1&ndash;3 years of experience in automotive sales or customer-facing roles.
 </li>
 <li>
 Excellent spoken English
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Proficiency in CRM systems and Microsoft Office Suite.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 <ul>
 <li>
 Passion for customer service and relationship building.
 </li>
 <li>
 Sales-driven with a consultative approach.
 </li>
 <li>
 Detail-oriented and organized.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 </li>
 </ul>
 
 
</div>

Showroom Sales Executive

Talaat Moustafa Group

<div>
 
 Responsibilities
 
 <ul>
 <li>
 Oversee membership administration, ensuring timely collection of dues and strict compliance with club bylaws.
 </li>
 <li>
 Enhance the overall member experience by developing and executing a diverse calendar of social events and programs.
 </li>
 <li>
 Supervise core club departments (e.g., Athletics, Food &amp; Beverage, or Facilities) and coordinate with specialized academies/vendors to meet KPIs.
 </li>
 <li>
 Oversee spa, fitness, and leisure departments, ensuring performance targets and service standards are achieved.
 </li>
 <li>
 Manage third-party operators and contractors to ensure they meet the club&rsquo;s established performance and quality standards.
 </li>
 <li>
 Ensure the implementation of organizational Standard Operating Procedures (SOPs) across all departments.
 </li>
 <li>
 Assist in budget development and tracking; actively control expenses relative to revenue to ensure fiscal health.
 </li>
 <li>
 Foster a customer service-oriented atmosphere and ensure high-touch service levels are maintained at all times.
 </li>
 <li>
 Collaborate daily with department heads, prepare work schedules, and assign responsibilities to ensure seamless operations.
 </li>
 <li>
 Support the General Manager in monitoring departmental success and conducting regular performance reviews.
 </li>
 <li>
 Provide leadership, mentorship, and career advancement opportunities for all club associates.
 </li>
 <li>
 Monitor business forecasts to plan effectively for manpower needs and operational expenses.
 </li>
 <li>
 Promote the club within the local community and develop outreach programs to enhance the club's brand.
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management, Business Administration, Sports Management, or a related field.
 </li>
 <li>
 Minimum of 5 years in club operations, high-end hospitality, or luxury service environments.
 </li>
 <li>
 Demonstrated experience in membership sales, retention, and high-level customer service.
 </li>
 <li>
 Strong team management skills with the ability to lead diverse departments.
 </li>
 <li>
 Excellent interpersonal and communication abilities, with a focus on member relations.
 </li>
 <li>
 Proficient in budget management, financial analysis, and P&amp;L oversight.
 </li>
 <li>
 Knowledgeable in KPI development, monitoring, and data-driven decision-making.
 </li>
 <li>
 Ability to design and execute engaging social events and recreational programming.
 </li>
 </ul>
</div>

Club Operations Manager

Accor

<div>Company Description 
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience. 
 
 
Job Description 
We're looking for an enthusiastic and skilled Barman to join our dynamic hospitality team in 6th of October City, Egypt. In this role, you'll be the heart of our bar operation, delivering exceptional service while crafting quality beverages in a fast-paced, customer-focused environment. You'll work collaboratively with our team to ensure every guest enjoys a memorable experience while maintaining the highest standards of organization and professionalism.<ul><li>
Welcome and engage guests with genuine warmth and professionalism, ensuring their comfort and satisfaction throughout their visit</li><li>
Prepare and serve beverages according to established standards, including cocktails, mixed drinks, and non-alcoholic options</li><li>
Demonstrate comprehensive product knowledge and provide personalized recommendations to enhance the customer experience</li><li>
Manage bar inventory efficiently, including stock monitoring, ordering, and tracking of beverages and supplies</li><li>
Maintain accurate cash handling and process transactions using our POS system with precision and accountability</li><li>
Uphold exceptional cleanliness and organization standards throughout the bar area, ensuring a welcoming and hygienic environment</li><li>
Work effectively under pressure during peak hours while maintaining quality service and attention to detail</li><li>
Collaborate seamlessly with team members to support smooth bar operations and contribute to a positive work culture</li><li>
Address customer concerns with empathy and resolve issues promptly to ensure guest satisfaction</li><li>
Stay current with industry trends, new cocktail recipes, and beverage innovations to continuously enhance service offerings</li></ul> 

Qualifications 
<ul><li>
Extensive knowledge of alcoholic beverages, wines, spirits, and mixology techniques</li><li>
Proven experience in a bartending or similar bar service position</li><li>
Strong proficiency in cash handling, POS systems, and basic accounting principles</li><li>
Solid understanding of stock management and inventory control procedures</li><li>
Excellent communication and interpersonal skills with the ability to connect with diverse clientele</li><li>
Demonstrated ability to work efficiently and remain calm under pressure in high-volume environments</li><li>
Strong organizational and time management skills with meticulous attention to detail</li><li>
Reliable, responsible, and trustworthy with a commitment to maintaining professional standards</li><li>
Flexibility and adaptability to changing schedules and operational demands</li><li>
Ability to work collaboratively as part of a cohesive team while also taking initiative independently</li><li>
Knowledge of health, safety, and hygiene regulations relevant to food and beverage service</li><li>
Problem-solving mindset with the ability to handle challenging situations with resilience and professionalism</li><li>
Preferred: Certification in mixology or bartending from a recognized institution</li><li>
Preferred: Experience in upscale or high-volume bar establishments</li></ul></div>

Barman

Al-Futtaim

<div>Job Requisition ID: 175462
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the Role 
We are looking for a highly organized and analytical Warranty &amp; MIS Supervisor to support our Aftersales operations for Honda Egypt. In this role, you will manage end-to-end warranty operations, market quality activities, recalls execution, and Aftersales MIS reporting. You will ensure full compliance with Honda warranty policies, timely and accurate reporting, and seamless coordination with internal teams and Honda HAMER. 
This position plays a key role in supporting our operational excellence, financial accuracy, and customer satisfaction across the service division. 

<div>
What You Will Do 
<ul><li>Ensure accurate activation and control of warranty start dates for all sold units.</li><li>Validate all warranty cases to ensure compliance with Honda and Al-Futtaim eligibility and policy guidelines.</li><li>Monitor pricing compliance for warranty repair orders (parts and labour).</li><li>Secure correct identification, storage, and traceability of warranty parts, including audit readiness.</li><li>Oversee timely submission, follow-up, and closure of warranty claims.</li><li>Reconcile and validate Honda warranty reimbursements to ensure accuracy and full recovery.</li><li>Submit QIC reports to Honda HAMER in a timely and accurate manner.</li><li>Manage the pre-approval process for high-cost warranty claims.</li><li>Coordinate recall planning and execution with HAMER, Parts, CRM, and service teams.</li><li>Support customer reach-outs and recall booking conversions.</li><li>Maintain and update Aftersales dashboards with high accuracy and timeliness.</li><li>Prepare and submit monthly HIMS reports on schedule.</li><li>Track daily Aftersales performance across branches.</li><li>Support international KPI reporting and budget tracking activities.</li></ul></div> 

<div>
Required Skills to Be Successful 
<ul><li>5&ndash;8 years of experience in Automotive Aftersales (Warranty / MIS / Operations).</li><li>Bachelor&rsquo;s degree in engineering, Business, or a related field.</li><li>Strong knowledge of automotive warranty policies, recalls, and Aftersales KPIs.</li><li>Hands-on experience with DMS, HIMS, dashboards, and reporting tools.</li></ul></div> 


About the Team 
You will be part of the Honda Egypt Aftersales team within Al-Futtaim Automotive, working closely with the After Sales Manager. The team collaborates across multiple functions including Operations, Parts, CRM, Finance, and regional Honda HAMER teams to drive service excellence, ensure warranty compliance, and deliver accurate performance reporting. 
This is an agile and quality-driven environment where accuracy, teamwork, and operational efficiency are key. 

<div>
What Equips You for the Role 
<ul><li>Solid understanding of warranty operations, recalls, reporting cycles, and OEM compliance.</li><li>Ability to work independently within structured processes and escalate issues when needed.</li><li>A solution-oriented approach with the ability to manage routine and well-defined tasks effectively.</li><li>Strong analytical skills with sharp attention to detail.</li><li>Excellent communication skills in Arabic and English.</li><li>Proactive, organized, and able to manage multiple priorities.</li><li>Good understanding of IT systems and basic accounting principles (advantageous).</li><li>Proficiency in Microsoft Word, Excel, and PowerPoint.</li><li>High level of professionalism, customer service orientation, and a collaborative mindset.</li></ul></div> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application. 
Additional Internal Information:<div> 
<ul><li>Reports to: National Aftersales Manager</li><li>Band: D</li></ul></div>

Note:-

You must have been an Al-Futtaim employee for at least 18 months in order to be considered. 
You must inform your HRBP in confidence of your application. 
Please note that this vacancy may be advertised externally in the next week so apply without delay.</div>

Warranty & MIS Supervisor

Explore 39+ Customer service agent in Giza this February. Find roles across top companies and apply now to boost your career.