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customer support & sales representative

customer success engineer

Sarmad

<div>We are seeking a presentable, articulate, and technically skilled Customer Success Engineer to act as the primary technical bridge between our clients and our engineering teams.
In this role, you will do more than just fix bugs; you will own the technical relationship with the customer. You must possess the technical depth of a Developer/QA to troubleshoot code-level issues, combined with the polished communication skills required to manage client expectations and represent the company professionally.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
Client Success &amp; Relationship Management<ul>
<li>
The Face of the Tech Team: Serve as the primary technical contact for clients, maintaining a highly professional and presentable demeanor in all meetings and communications.</li>
<li>Issue Ownership: Take full ownership of customer technical issues from initial report to final resolution, ensuring clients feel supported and valued throughout the process.</li>
<li>Translation: Translate complex technical findings (from the Dev team) into clear, business-friendly language for the client.</li>
</ul>
Technical Resolution (Dev &amp; QA Focus)<ul>
<li>
Code-Level Troubleshooting: Leverage your background in Software Development to investigate root causes by analyzing application logs, code logic, and API failures.</li>
<li>Defect Reproduction (QA): Apply Quality Assurance methodologies to rigorously reproduce reported bugs, document scenarios, and verify fixes before they are released to the client.</li>
<li>Data Investigation: Execute complex SQL/NoSQL queries to diagnose data discrepancies and support inquiries.</li>
</ul>
Incident Management &amp; Monitoring<ul>
<li>
Crisis Management: Handle critical system incidents with composure, communicating updates to stakeholders clearly while the technical team resolves the issue.</li>
<li>Proactive Monitoring: Utilize tools like New Relic or Grafana to monitor application health and identify potential friction points before they impact the customer's experience.</li>
</ul>
Collaboration &amp; Feedback<ul>
<li>
Internal Liaison: Collaborate closely with Product, QA, and Development teams to prioritize fixes based on customer impact.</li>
<li>Voice of the Customer: Provide technical feedback to the engineering team to reduce recurring issues and improve the product's stability.</li>
</ul>
Requirements
Education &amp; Experience<ul>
<li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li>
<li>4&ndash;6 years of experience in a technical role. Must have prior hands-on experience in Software Development or Software Quality Assurance (QA/QC).
</li><li>Proven experience in a role requiring direct client interaction (B2B experience is a plus).</li>
</ul>
Technical Skills<ul>
<li>
Development Knowledge: Ability to read and understand code (Java, NodeJS, Flutter, React, etc.) to trace errors.</li>
<li>QA Proficiency: Strong understanding of the software testing life cycle, bug tracking, and deployment processes.</li>
<li>Debugging: Experience with API testing (Postman/Rest), log analysis, and database troubleshooting.</li>
<li>Tooling: Familiarity with monitoring tools (New Relic, Grafana...) and ticketing systems (Jira, ServiceNow).</li>
</ul>
Soft Skills &amp; Attributes<ul>
<li>
Executive Presence: Excellent personal presentation and verbal communication skills, suitable for interacting with client stakeholders.</li>
<li>Empathy &amp; Patience: Ability to de-escalate tense situations and handle frustrated customers with professionalism.</li>
<li>Problem Solver: A &quot;fixer&quot; mentality&mdash;you don't just pass tickets; you want to solve the puzzle.</li>
</ul>
Industry Knowledge<ul>
<li>
Familiarity with the FinTech industry is a strong plus.</li>
<li>Knowledge of ITIL principles (Incident &amp; Problem Management).</li>
</ul>
Benefits<ul>
<li>
Hybrid work model</li>
<li>Healthy working environment</li>
<li>Medical Insurance</li>
<li>Social Insurance</li></ul></div>

Customer Success Engineer

Talaat Moustafa Group

<div>
 
 Responsibilities
 
 <ul>
 <li>
 Oversee membership administration, ensuring timely collection of dues and strict compliance with club bylaws.
 </li>
 <li>
 Enhance the overall member experience by developing and executing a diverse calendar of social events and programs.
 </li>
 <li>
 Supervise core club departments (e.g., Athletics, Food &amp; Beverage, or Facilities) and coordinate with specialized academies/vendors to meet KPIs.
 </li>
 <li>
 Oversee spa, fitness, and leisure departments, ensuring performance targets and service standards are achieved.
 </li>
 <li>
 Manage third-party operators and contractors to ensure they meet the club&rsquo;s established performance and quality standards.
 </li>
 <li>
 Ensure the implementation of organizational Standard Operating Procedures (SOPs) across all departments.
 </li>
 <li>
 Assist in budget development and tracking; actively control expenses relative to revenue to ensure fiscal health.
 </li>
 <li>
 Foster a customer service-oriented atmosphere and ensure high-touch service levels are maintained at all times.
 </li>
 <li>
 Collaborate daily with department heads, prepare work schedules, and assign responsibilities to ensure seamless operations.
 </li>
 <li>
 Support the General Manager in monitoring departmental success and conducting regular performance reviews.
 </li>
 <li>
 Provide leadership, mentorship, and career advancement opportunities for all club associates.
 </li>
 <li>
 Monitor business forecasts to plan effectively for manpower needs and operational expenses.
 </li>
 <li>
 Promote the club within the local community and develop outreach programs to enhance the club's brand.
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in hospitality management, Business Administration, Sports Management, or a related field.
 </li>
 <li>
 Minimum of 5 years in club operations, high-end hospitality, or luxury service environments.
 </li>
 <li>
 Demonstrated experience in membership sales, retention, and high-level customer service.
 </li>
 <li>
 Strong team management skills with the ability to lead diverse departments.
 </li>
 <li>
 Excellent interpersonal and communication abilities, with a focus on member relations.
 </li>
 <li>
 Proficient in budget management, financial analysis, and P&amp;L oversight.
 </li>
 <li>
 Knowledgeable in KPI development, monitoring, and data-driven decision-making.
 </li>
 <li>
 Ability to design and execute engaging social events and recreational programming.
 </li>
 </ul>
</div>

Club Operations Manager

Jadeer

<div><h2 class="jobSectionHeader">Boost Your Career as a Business Development Executive with Our Growing Team!</h2>
Are you ready to take your career to new heights with a global leader in translation and localization services? Look no further than Future Group! Since 1994, we've been at the forefront of the localization market, with a worldwide presence spanning North &amp; Latin America, Asia, Europe, and MEA. Now, we're on the lookout for passionate individuals to join our dynamic team as Business Development Executives.
Why Future Group?
At Future Group, we don't just set trends &ndash; we define them. As a leading player in the industry, we offer unparalleled opportunities for growth, innovation, and success. When you join our team, you become part of a global family committed to excellence and driven by a shared vision of shaping the future of communication.
What You'll Do:
As a Business Development Executive, you'll be the driving force behind our sales efforts, responsible for identifying new prospects, nurturing relationships, and closing deals. From conducting market research to delivering captivating presentations, you'll play a pivotal role in expanding our client base and driving revenue growth.
Key Responsibilities:<ul><li>
Proactively seek out new sales opportunities through a variety of channels, including cold calling, networking, and social media.</li><li>
Conduct in-depth market research to identify potential clients and assess their needs.</li><li>
Cultivate positive relationships with clients, listening attentively to their requirements and providing tailored solutions.</li><li>
Arrange and conduct client meetings, showcasing the value proposition of Future Group's services through compelling presentations.</li><li>
Negotiate and finalize deals, ensuring customer satisfaction and addressing any concerns or objections along the way.</li><li>
Stay abreast of industry trends and competitor activities, identifying opportunities for service improvement and innovation.</li><li>
Collaborate closely with internal teams to gather feedback, share insights, and drive continuous improvement.</li><li>
Maintain regular reporting and review processes to track sales performance and progress towards targets.</li></ul>
What You Bring to the Table:<ul><li>
Very Good to Fluent English skills, with a flair for communication and persuasion.</li><li>
1-2 years of B2B sales experience, or a combination of B2B and English call center experience.</li><li>
Previous experience in the localization industry is a definite plus, but not a requirement.</li><li>
Outspoken personality with a natural ability to engage and connect with others.</li><li>
Strong presentation skills, with the ability to articulate complex ideas in a clear and compelling manner.</li></ul>
Join Us in Shaping the Future of Communication!
If you're ready to embark on an exciting journey of growth and opportunity, we want to hear from you! At Future Group, your potential knows no bounds &ndash; apply now and let's write the next chapter of success together.
Don't miss out on this incredible opportunity &ndash; seize the moment and unlock your future with Future Group!</div>

Business Development Executive (KSA)

البنك التجاري الدولي

<div></div><div><div>Description<div></div> 
Job Purpose:

To support Identity and Physical access management day to day operations in addition to support 
the analysis, design and implementation of all layers of identity management platforms and 
integrated applications, including Authorization/Authentication and Account 
Creation/Management/Provisioning in data repositories.

Description

1.Demonstrate Identity Management product expertise in building and configuring respective solutions 
and preparing and maintaining detailed operational manual for Identity Management solutions and 
platforms, in order to avail bank services in a secured way according to bank policy and to enable 
CIBs&rsquo; staff members and customers manage their own identity smoothly 
2. Work closely with the Application Security team to develop a detailed and secured solution design and 
integration guides between CIB Identity Management solutions and CIB internal and customer 
interfacing applications, and services. 
3. Work closely with Information Security, HR, Audit, Compliance, and Security Operations Center teams 
to develop, test, apply, and maintain the approved security matrices, relevant logs, reports, and system 
events over different identity and access management platforms, in order to provide the required 
assurance that only the provided access being granted according to corporate information security 
policy. 
4. Handle the technical implementations and proposed customization on Identity Management solutions 
and products where out of the box functionalities are not feasible, in order.to ensure effective and 
accurate implementation and meet business requirements through an agile framework. 
5. Work closely with IT Service Desk as a second level of support with internal users/staff, administrators, 
vendors, customers, and 3rd parties, by performing and maintaining user/privileged account. Perform 
Code level changes, updates to Identity Management solutions configuration and customization based 
on the Service requests or gap assessments, in order to overcome the raised technical challenges and enable business in seamless way to demonstrate Identity Management product expertise in order to 
avail bank services in a secured way according to bank policy.

6. Design, Implement, maintain and Operate physical security platforms, relevant processes, and 
business workflows, in order to make sure that physical access platform up and running according to 
corporate key performance indicator, and only approved access being granted according to CIB 
policies. 
7. Analyse integration requirements, implement and maintain appropriate integration methodologies, 
documents day to day operational activities, in order to ensure proper Identity Management operations. 
8. Ensure effective identity access platforms management and highlight where applicable potential 
impacts on platform availability as well as information confidentiality and integrity, in order to ensure 
proper and secured Identity Management lifecycle. 
9. Provide second level of technical support, resolving technical authentication issues as part of the 
normal process and/or (i.e., add, change and delete user/group access rights) for enterprise 
applications, Systems, Database, and services, in coordination with relevant vendors and third parties, 
in order to keep CIB business up and running according to the agreed upon service level agreement to 
ensure ccontinual improvement for Identity Management lifecycle. 
10. Work across business and IT project teams in order to ensure optimal use of identity access 
management technical and business resources/framework, documenting technical and business 
related activities, and implementing the proper Identity Management solutions&rsquo; controls. 
11. Work with operational team in specifying technical requirements for Security in Identity Management 
solutions and ensure the right architecture/design is implemented. 
12. Develop and maintain monthly Key Performance Indicators (KPIs), present security reports and 
dashboards across various Identity Management Customer solutions to IAM Manager, in order to 
proactively attend to business needs and requirements and provide business with the proper visibility 
over Identity Management solutions.

Policies, Processes and Procedures 
13. Follow all relevant department policies, processes, standard operating procedures and instructions so 
that work is carried out in a controlled and consistent manner

Day-to-day management 
14. Follow the day-to-day operations related to own jobs in the IT Security, Control &amp; Quality Assurance 
department to ensure continuity of work

Compliance 
15. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and 
code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.<div> 
</div></div><div>
Qualifications<div>
</div><ul>
<li>Qualifications &amp; Experience 
 Bachelor&rsquo;s degree of Engineering, Computer Science or equivalent. 
Experience administering Federation Services and Single-Sign-On technologies is a plus 
Engineer:</li>
<li>Minimum of 3 - 5 years of experience in Systems and Information Security administration 
with at least 1-3 years professional Working knowledge of Information Security concepts and practices 
Senior Engineer:</li>
<li>Minimum of 6 - 7 years of experience in Systems and Information Security 
administration with at least 1-3 years professional Working knowledge of Information Security concepts 
and practices</li>
<li>Basic understanding of Information Security frameworks and best practices (e.g. PCI, ISO27K, NIST)</li>
<li>Detailed knowledge of directory server and protocol technologies (Radius, TDS, and AD) and similar 
protocols</li>
<li>Demonstrated ability to implement process, create SOPs, and write effective documentation</li>
</ul>
Skills

Good command of English and Arabic languages 
Good Communication, Negotiation and Time Management skills 
Good Analytical and Problem-solving skills<div> 
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Work Locations: B219 - Financial District, Smart Village, Cairo - Alex Desert Road</div><div>
Job: Back Office</div><div>
Organization: FINANCE, STRATEGY, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div><div>
Travel: No</div></div>

IDENTITY ACCESS MANAGEMENT ENGINEER/SENIOR ENGINEER

MC Ledger

<div>Company Description 
Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing invoices promptly, and making informed decisions. We're the trusted extension of their team, their Finance &amp; Accounting Department.
Our core values of Integrity, People Growth, Customer Centric, Global Mindset, Innovation, and Adaptability are the foundation upon which we've built our success. We're not just looking for someone who can fill a role, but someone who can align with these values, adding their unique perspective to our team. 
Job Description 
Job Purpose
This role is responsible for co‑designing and managing the full employee development journey, from probation and onboarding through competency building, performance reviews, and learning initiatives. This role builds an ecosystem enabling employees to progress on measurable competencies and facilitates this objective with functional managers. This includes owning end‑to‑end development processes, operationalising consistent and unitified data‑backed performance management cycles, and building a cost‑effective learning system. 
Key Responsibilities
1) Probation &amp; Onboarding<ul><li>Design probation process (60/90-day checkpoints, structured 30-60-90 plans, evaluation forms) and integrate probation outcomes</li><li>Facilitate manager (departmental) onboarding toolkits</li></ul> 
2) Competency &amp; Behavioral Frameworks<ul><li>Build and maintain competency matrices and KPIs all roles, validated and periodically reviewed with functional managers for consistency, referencing and ensuring objectives remain SMART as the business evolves</li><li>Ensure the company values are embedded, reflected and practiced in</li><li>Contribute on JD designs linking role expectations with OKRs</li><li>Define levels for fair promotion criteria and behavioral indicators</li></ul> 
3) Performance Cycles &amp; Feedback<ul><li>Run quarterly OKR alignment and mid-cycle reviews; maintain fair, practical calibration and optimum bell curves</li><li>Standardize 1:1 agendas, feedback models (SBI/STAR/COACH), and development planning</li><li>Administer performance reviews (forms, guidance, timelines and grievances).</li><li>Track promotion readiness and succession pipeline.</li></ul> 
4) Learning &amp; Development[SE1]<ul><li>Oversee the collection and analysis of Training Needs Assessments (TNAs), linking them with performance review cycles; evaluate ROI/outcomes of learning initiatives and coordinate with external providers in line with budget</li></ul>
5) Analytics &amp; Reporting<ul><li>Build dashboards for probation outcomes, competency gaps, OKR progress, review outcomes, internal mobility. This task is not a periodical task, but rather part of a continuous development loop</li><li>Measure learning activity and impact (engagement, application, performance uplift)</li><li>Rely on data, surveys and dashboards for reporting insights</li></ul> 
Qualifications 
Qualifications<ul><li>Bachelors in HR, Organizational Psychology, Business, or related</li><li>5-7 years of experience in Performance Management, Employee Onboarding, L&amp;D</li><li>SaaS/FinTech sector experience is a plus</li><li>Hands-on with competency frameworks, OKRs, calibration, IDPs</li><li>Strong facilitation and stakeholder management skills.</li><li>Working knowledge with one of more HRIS / analytics tools (Excel/Power BI), and collaboration platforms</li><li>Evidence of building inhouse/organisational learning frameworks and ecosystems</li></ul> 
Additional Information 
If you're excited to embark on this journey with us, to be part of an innovative team that's changing the game for small businesses, we encourage you to apply. At mazeed, we don't just hire employees; we welcome team members who share our values and vision. Join us in making a real impact on the financial well-being of small enterprises while advancing your own career. Your success is our success, and together, we'll reach new heights in the world of finance and accounting.
Join our mazeed Family and enjoy a comprehensive benefits package that includes competitive compensation, comprehensive health coverage, professional development opportunities, work-life balance initiatives, an inclusive company culture, and performance bonuses and incentives. We prioritize the well-being and growth of our employees and strive to create a supportive and rewarding work environment.</div>

Sr. Performance Management & Development Specialist (PROSPECTIVE HIRE)

dsquares

<div>A New Chapter: Dsquares X Prepit 
 
We&rsquo;re excited to share that Prepit has officially joined the Dsquares family! This acquisition marks a new chapter where we combine Prepit&rsquo;s innovation and agility with Dsquares&rsquo; expertise and scale to build even stronger, more impactful loyalty and engagement solutions. 
 
About Prepit:
 
 
Prepit aims to bridge the gap between restaurants &amp; their diners, building lasting relationships using technology enabled solutions. Through a loyalty engine and a gamified online ordering experience, Prepit enables restaurants to collect critical diner data, identify trends in customer behavior, and directly communicate with diners to generate recurring business. 
 
Our People is our Brand 
Developing seamless loyalty solutions is only possible with a great team. Our culture is open, collaborative, and empowering. If you're passionate, driven, and eager to make an impact&mdash;you'll fit right in. 
 
About The Role: 
We&rsquo;re looking for a strategic and results-driven Category Manager to own and drive growth for our F&amp;B category. You will be responsible for managing category performance, leading client strategy, rolling out new products and features, and collaborating cross-functionally to maximize client growth and retention. This role requires strong analytical skills, commercial acumen, and the ability to translate data into actionable growth strategies.<h3 class="jobSectionHeader"> 
Duties &amp; Responsibilities:</h3><ul>
<li>Own and drive growth for the assigned F&amp;B category.
</li><li>Track, analyze, and report category-level KPIs to ensure performance targets are achieved.
</li><li>Develop and share structured monthly plans for assigned clients aligned with their business objectives.
</li><li>Monitor category and client performance and recommend optimization actions.
</li><li>Lead new product and feature rollouts within the category, including:
</li><li><ul><li>GTM planning
</li><li>Adoption tracking
</li><li>Defining success metrics
</li><li>Performance monitoring
</li></ul></li><li>Consult clients on loyalty, retention, and growth strategies based on data insights and category benchmarks.
</li><li>Conduct monthly business reviews with assigned clients.
</li><li>Act as the main point of contact between clients and internal teams.
</li><li>Collaborate with Growth, Product, Operations, Tech, and Marketing teams to:
</li><li><ul><li>Drive client growth
</li><li>Improve product experience
</li><li>Resolve operational blockers
</li></ul></li><li>Align internal stakeholders on brand objectives, requirements, and communication direction.
</li><li>Share product requirements and client feedback with the Product team and contribute to roadmap prioritization.
</li><li>Work closely with the Growth team on brand strategy, campaign direction, and category-based insights.
</li><li>Ensure all customer communications and campaigns align with the brand&rsquo;s tone of voice and identity.</li>
</ul>
Requirements<ul><li><ul>
<li>
Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.
</li><li>3&ndash;5 years of experience in category management, account management, business development, or a related commercial role.
</li><li>Strong commercial mindset with proven experience driving growth and managing performance.
</li><li>Ability to analyze KPIs and translate insights into actionable growth strategies.
</li><li>Experience in client management and conducting performance reviews.
</li><li>Strong understanding of loyalty, retention, and customer growth strategies.
</li><li>Excellent communication, negotiation, and presentation skills.
</li><li>Strong time management skills and ability to manage multiple priorities.
</li><li>Ability to work under pressure and meet performance targets.
</li><li>Strategic thinker with a results-driven and data-oriented mindset.
</li></ul></li></ul>Benefits<ul>
<li>
Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover.
</li><li>Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.</li>
<li>Continuous Development: Expand your horizons through our commitment to learning and development opportunities.</li></ul></div>

Category Manager - Prepit

<div>Dsquares specializes in offering loyalty programs that bring our clients closer to their consumers.
Through our different range of solutions, we deliver end-to-end experience, managing and
executing all technical, operational, and commercial aspects of our customers&rsquo; loyalty programs.
From full loyalty programs, couponing solutions to interactive directory services, coupled with an
extensive network of merchants, Dsquares serves some of the most loved brands in the region.
Our People are our Brand - Developing seamless loyalty solutions is only possible when we&rsquo;ve got
a great team on our side. Our culture is open and empowering. If you are passionate and driven,
you will fit right in. 
 
About the Role:
At Dsquares, Account Management is not about servicing clients &mdash; it&rsquo;s about building long-term partnerships that create value, loyalty, and growth.
The Account Management Director is the custodian of our client relationships, leading strategic partnerships with key clients and ensuring Dsquares delivers meaningful, measurable impact across engagement, loyalty, and experience. This role blends commercial leadership, relationship depth, and cultural stewardship, turning clients into advocates and ambassadors of the Dsquares brand.
Requirements
Duties &amp; Responsibilities:
Client Strategy &amp; Relationship Leadership<ul>
<li>
Act as senior strategic partner to key clients, understanding their business objectives and translating them into value-driven solutions</li>
<li>Build trusted, long-term relationships with C-suite and senior stakeholders</li>
<li>Lead high-stakes client negotiations, renewals, and contract discussions</li>
<li>Anticipate client needs and proactively propose growth opportunities</li>
</ul>
Revenue Growth &amp; Commercial Performance<ul>
<li>
Own account revenue targets, retention, and expansion (upsell/cross-sell)</li>
<li>Drive account planning and forecasting in partnership with Sales and Finance</li>
<li>Identify new opportunities within existing portfolios and convert them into measurable growth</li>
<li>Ensure profitability and margin discipline across accounts</li>
</ul>
Team Leadership &amp; Capability Building<ul>
<li>
Lead, coach, and develop Account Management Managers &amp; Senior Account Management Managers</li>
<li>Set clear performance expectations, KPIs, and development plans</li>
<li>Foster a high-performance, client-centric culture</li>
<li>Act as escalation point for complex or sensitive client matters</li>
</ul>
Operational Excellence<ul>
<li>
Ensure seamless delivery in collaboration with internal teams (Sales, Product, Marketing, Operations)</li>
<li>Establish and optimize account management processes and governance</li>
<li>Monitor client satisfaction, service quality, and delivery performance</li>
<li>Drive consistency in reporting, reviews, and account health metrics</li>
</ul>
Stakeholder &amp; Cross-Functional Collaboration<ul>
<li>
Partner closely with Sales on acquisition-to-retention handover</li>
<li>Work with Product/Operations to influence roadmap and service enhancements</li>
<li>Represent the voice of the client internally</li></ul> 
Success Metrics<ul>
<li>
Net revenue retention (NRR) and account growth</li>
<li>Renewal rates and contract value expansion</li>
<li>Portfolio profitability and margin improvement</li>
<li>Forecast accuracy and pipeline conversion</li>
<li>Client advocacy tied to commercial outcomes</li>
</ul>
Key Skills &amp; Competencies<ul>
<li>
Strategic relationship management at senior/executive level</li>
<li>Strong commercial and financial acumen</li>
<li>Leadership and people development capability</li>
<li>Negotiation and influence</li>
<li>Client advocacy with business discipline</li>
<li>Data-driven decision making</li>
<li>Exceptional communication and stakeholder management</li>
</ul>
Experience &amp; Qualifications<ul>
<li>
8&ndash;12+ years&rsquo; experience in account management, client services, or customer success</li>
<li>Proven experience managing large, complex, or global accounts</li>
<li>Demonstrated leadership of account management teams</li>
<li>Experience driving revenue growth within existing client portfolios</li>
</ul>
Required Languages:<ul><li> 
Fluency in Arabic and English (both written and spoken as main communication), and as content creation language</li></ul>
Benefits<ul><li>
Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover
</li></ul><ul><li>Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.</li>
<li>Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.</li>
<li>Continuous Development: Expand your horizons through our commitment to learning and development opportunities.</li>
<li>Perks and Privileges: Celebrate your journey with us through mobile allowances, transportation support, and a host of other employee-centric perks.</li></ul></div>

Account Management Director

Explore 42+ Customer success engineer in Giza this February. Find roles across top companies and apply now to boost your career.