customer service consultant Jobs in Egypt

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customer service and sales officer - teaching centre Jobs in Egypt

customer service and sales officer - teaching centre

senior sales executive

teaching assistant (early learning school) Jobs in Egypt

teaching assistant (early learning school)

call center agent

customer service and sales officer teaching centre

British Council

<div></div><div><div>We are looking for a dedicated and enthusiastic individual to join our team as a <b>Customer Service and Sales Officer- Teaching Center for our 6th October City Branch. </b>In this role, you will act as the British Council&rsquo;s ambassador, ensuring a seamless customer experience for our English language and Examination services. Your primary objective will be to secure excellent sales results from both new and existing students and prospective Exams candidates, helping the Teaching Centre and Exams teams meet or exceed their sales targets.<br>
</div><div></div><div>As a Customer Service and Sales Officer, you will be responsible for delivering consistent and positive customer service in line with the Global Customer Service Strategy and corporate standards. You will handle first-level enquiries in person, via email, social media, chat, or telephone, providing accurate information and managing customer expectations. You will also be responsible for maintaining an up-to-date contact database, supporting high-quality training and testing, and ensuring all interactions adhere to Exams and Teaching Centre standards and Corporate Child Protection and Safeguarding policies.<br>
</div><div></div><div>In addition to customer service, you will be accountable for achieving individual income and conversion targets. You will build rapport with prospective customers, guide them through the sales journey, and maximize conversion rates by effectively communicating the features and benefits of British Council offers. You will also proactively follow up with customers who do not register after enquiry, gather information for future marketing purposes, and support the delivery of examination services.<br>
</div><div></div><div>To be successful in this role, you must have excellent written and verbal proficiency in English (minimum proficiency level B2), a higher diploma or equivalent professional experience, and proven experience as a customer service and sales executive. You should have a thorough understanding of marketing and negotiating techniques, be a fast learner with a passion for customer service and sales, and possess strong communication, problem-solving, and IT skills. Proficiency in English and Arabic at level B2 is also required.<br>
</div><div></div><div>If you are self-motivated, target-focused, and have a results-driven approach, we encourage you to apply for this exciting opportunity to join our team and contribute to the success of the British Council.<br>
</div><div></div><div><b>Further Information<br>
</b></div><div></div><div>Role: Customer Service and Sales Officer(45747)
<br>
Number of positions: 1
<br>
Pay Band: 4 H
<br>
Location: 6th October City, Egypt
<br>
Contract type: Fixed term local contract 1 year
</div><div>Monthly Gross Salary: EGP 13,333
<br>
Closing date: 5th January 2026 (23:59 Gulf Standard Time)
<br>
Other: The role is open to candidates who have or able to obtain legal right in Egypt.<br>
</div><div></div><div><i>* </i>Please note that all applications should be submitted only in English.
</div><div>*It is advisable to apply in advance to avoid any technical issues at the last moment.
</div><div>*The Customer Service and Sales team operates six days a week with Saturdays and weekday evenings usually times of peak demand. Working schedules are subject to variations to account for activity patterns and will involve unsocial working hours (including late finishes and Saturday shifts)</div></div><div></div>

Customer Service and Sales Officer - Teaching Centre

<div><p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
</p><p>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
</p><p><b>We connect. We inspire.<br>
</b></p><div></div><div>We are looking for a dedicated and enthusiastic individual to join our team as a <b>Customer Service and Sales Officer- Teaching Center for our Helioplis Branch. </b>In this role, you will act as the British Council&rsquo;s ambassador, ensuring a seamless customer experience for our English language and Examination services. Your primary objective will be to secure excellent sales results from both new and existing students and prospective Exams candidates, helping the Teaching Centre and Exams teams meet or exceed their sales targets.<br>
</div><div></div><div>As a Customer Service and Sales Officer, you will be responsible for delivering consistent and positive customer service in line with the Global Customer Service Strategy and corporate standards. You will handle first-level enquiries in person, via email, social media, chat, or telephone, providing accurate information and managing customer expectations. You will also be responsible for maintaining an up-to-date contact database, supporting high-quality training and testing, and ensuring all interactions adhere to Exams and Teaching Centre standards and Corporate Child Protection and Safeguarding policies.<br>
</div><div></div><div>In addition to customer service, you will be accountable for achieving individual income and conversion targets. You will build rapport with prospective customers, guide them through the sales journey, and maximize conversion rates by effectively communicating the features and benefits of British Council offers. You will also proactively follow up with customers who do not register after enquiry, gather information for future marketing purposes, and support the delivery of examination services.<br>
</div><div></div><div>To be successful in this role, you must have excellent written and verbal proficiency in English (minimum proficiency level B2), a higher diploma or equivalent professional experience, and proven experience as a customer service and sales executive. You should have a thorough understanding of marketing and negotiating techniques, be a fast learner with a passion for customer service and sales, and possess strong communication, problem-solving, and IT skills. Proficiency in English and Arabic at level B2 is also required.<br>
</div><div></div><div>If you are self-motivated, target-focused, and have a results-driven approach, we encourage you to apply for this exciting opportunity to join our team and contribute to the success of the British Council.<br>
</div><div></div><div><b>Further Information<br>
</b></div><div></div><div>Role: Customer Service and Sales Officer(45747)
<br>
Number of positions: 1
<br>
Pay Band: 4 H
<br>
Location: Heliopolis, Egypt
<br>
Contract type: Fixed term local contract 1 year
</div><div>Monthly Gross Salary: EGP 13,333
<br>
Closing date: 5th January 2026 (23:59 Gulf Standard Time)
<br>
Other: The role is open to candidates who have or able to obtain legal right in Egypt.<br>
</div><div></div><div><i>* </i>Please note that all applications should be submitted only in English.
</div><div>*It is advisable to apply in advance to avoid any technical issues at the last moment.
</div><div>*The Customer Service and Sales team operates six days a week with Saturdays and weekday evenings usually times of peak demand. Working schedules are subject to variations to account for activity patterns and will involve unsocial working hours (including late finishes and Saturday shifts)<br>
</div><div></div><p>A connected and trusted UK in a more connected and trusted world.
</p><p><b>Equality, Diversity and Inclusion Statement
</b></p><p>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.<br>
</p><p></p><p><b>Safeguarding Statement
</b></p><p>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children.
</p><p>If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org</p></div>

Shandong Sacred Sun Power Sources Co., ltd.

<p>The Sales Manager or consultant will be responsible for identifying and developing new business opportunities, driving market expansion, and fostering strategic partnerships to accelerate the adoption of our battery solutions. The ideal candidate will have a deep understanding of the Data Centre market, strong analytical skills, and a proven track record of successful market development and sales strategy implementation.</p><p>职位类型：全职, 合同工, 佣金制<br/>合同期限： 36 月</p><p>薪资： E&pound;33,661.00至E&pound;60,000.00（每月 ）</p><p>通勤/搬迁能力:</p><ul><li>Cairo: 稳定通勤，或在开始工作前计划搬家 (首选)</li></ul><p>教育背景:</p><ul><li>Bachelor's (首选)</li></ul><p>工作经验:</p><ul><li>sales within the data centre market: 3 年 (首选)</li><li>Marketing development within the data centre market: 3 年 (必填)</li></ul><p>工作语言:</p><ul><li>English  (首选)</li><li>Arabic (首选)</li></ul><p>是否愿意出差:</p><ul><li>100% (首选)</li></ul>

Sales Manager

Hilton

<div><p>Guest Relations Officer - French Speaking</p><p>
A Guest Relations Officer directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As Guest Relations Officer, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Executive is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:</p><ul><li>
Meet, greet and direct Guests who enter the lobby area</li><li>
Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements</li><li>
Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner</li><li>
Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations</li><li>
Manage, record and resolve promptly Guest or customer complaints</li><li>
Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge</li><li>
Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate</li><li>
Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest</li><li>
Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget</li><li>
Maintain good communication and work relationships in all hotel areas</li><li>
Maintain staffing levels to meet business demands</li><li>
Attend all Reception meetings and Executive Lounge Meetings</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>
Assist with other departments, as necessary</li></ul><p><b>
What are we looking for?</b><br>
</p><p>Guest Relations Officer serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
An ability to listen and respond to demanding Guest needs</li><li>
Excellent leadership, interpersonal and communication skills</li><li>
Accountable and resilient</li><li>
Commitment to delivering a high level of customer service</li><li>
Ability to work under pressure</li><li>
Flexibility to respond to a variety of different work situations</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Previous experience in a customer service function or in a similar role</li><li>
A passion for delivering an exceptional level of Guest service</li><li>
High level of IT proficiency</li></ul><p><b><br>
What will it be like to work for Hilton?</b><br>
</p><p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Guest Relations Officer - French Speaking

Paradise Inn Group

<div><div><b>Job Overview:</b><br>
We are seeking a passionate and qualified English Teacher to join our school full-time. You will teach English language and literature, help students improve reading comprehension, grammar, and writing skills, and foster critical thinking through literary analysis. The role also includes mentoring students, holding parent-teacher meetings, and organizing extracurricular activities to support overall development.<br>
</div><div><b>
Responsibilities:</b></div><ul><li>
Develop and deliver lesson plans aligned with the curriculum.</li><li>
Teach grammar, sentence structure, and literary analysis.</li><li>
Guide students in reading comprehension and creative writing.</li><li>
Assign and assess projects, assignments, and exams.</li><li>
Conduct one-on-one sessions and monitor academic progress.</li><li>
Mentor students in debates, competitions, and extracurricular activities.</li><li>
Encourage active classroom participation and discussion.</li>
Attend workshops, meetings, and professional training sessions.<br>
<li>
</li></ul><div><b>
Requirements:</b></div><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in English Literature, Language, Arts, or a related field.</li><li>
Teaching certification or equivalent qualification.</li><li>
Prior experience teaching English at middle or high school level.</li><li>
Excellent command of grammar, writing, and literary concepts.</li><li>
Strong communication and interpersonal skills.</li><li>
Patience, creativity, and the ability to create an engaging classroom environment.</li>
Ability to provide English language training sessions for hotel staff to help them communicate effectively with foreign clients.<br>
<li>
</li></ul><div><b>
Benefits:</b></div><ul><li>
Competitive and attractive salary package.</li><li>
Luxury accommodation for non-resident employees.</li><li>
Monthly performance-based bonuses.</li><li>
Private health and life insurance coverage.</li></ul><br>
<b>
About Paradise Inn Group:</b><p><br>
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking.Halls: Queen Elizabeth, Prince of Wales, King EdwardOutlets: Blue harbor Cafe &amp; Restaurant - Skyroof Rooftop LoungeLocations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait CitadelNear to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.</p></div>

English Teacher

International Workplace Group plc

<div>
 At Regus, we&rsquo;ve built the world&rsquo;s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you&rsquo;ll be able to work better, faster and happier too.
 <br/>
 <br/>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 As a Community Associate, you&rsquo;ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.
 <br/>
 <br/>
 <strong>
  A typical day at Regus
  <br/>
  <br/>
 </strong>
 You arrive 15 minutes before your centre opens to make sure everything is ready and check there&rsquo;s nothing the cleaners have missed.
 <br/>
 <br/>
 Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room&hellip; and can you help her set up the projector and take an order for drinks?
 <br/>
 <br/>
 The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that&rsquo;s lunch.
 <br/>
 <br/>
 Early afternoon, you sit down with the Community Manager to discuss the organisation of next week&rsquo;s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.
 <br/>
 <br/>
 The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything&rsquo;s nice and tidy, it&rsquo;s time to head home.
 <br/>
 <br/>
 <strong>
  About You
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
 <br/>
 <br/>
 <ul>
  <li>
   A good communicator, with the ability to build strong professional relationships and empathise with people&rsquo;s needs
  </li>
  <li>
   Happy taking ownership of problems and finding ways to solve them
  </li>
  <li>
   Positive, enthusiastic and able to adapt to fast-changing situations
  </li>
  <li>
   Confident using MS Office and other basic IT packages
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 On top of a competitive salary package you&rsquo;ll enjoy:
 <br/>
 <br/>
 <ul>
  <li>
   A bright and inspiring work environment
  </li>
  <li>
   Training and development opportunities
  </li>
 </ul>
</div>


Community Associate

Keys Recruiters

<div>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Assist in the
   <strong>
    daily follow-up of due and overdue invoices
   </strong>
   with customers via email and phone
  </li>
  <li>
   Maintain and update
   <strong>
    accounts receivable aging reports
   </strong>
  </li>
  <li>
   Support the
   <strong>
    Collections Officer
   </strong>
   in monitoring customer payment behavior
  </li>
  <li>
   Coordinate with
   <strong>
    Sales, Finance, and Legal
   </strong>
   teams regarding payment issues and disputes
  </li>
  <li>
   Prepare
   <strong>
    customer statements, reminders, and follow-up schedules
   </strong>
  </li>
  <li>
   Record collection activities, promises to pay, and customer communications in the system
  </li>
  <li>
   Assist in the
   <strong>
    reconciliation of customer accounts
   </strong>
   and invoice clarifications
  </li>
  <li>
   Flag
   <strong>
    high-risk or long-outstanding accounts
   </strong>
   for escalation
  </li>
  <li>
   Support month-end activities related to AR and collections reporting
  </li>
  <li>
   Ensure all collection activities comply with company policies and procedures
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications &amp; Skills
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Accounting, Finance, Business Administration
   </strong>
   , or related field
  </li>
  <li>
   <strong>
    1&ndash;3 years of experience
   </strong>
   in collections, accounts receivable, or finance support roles
  </li>
  <li>
   Basic understanding of
   <strong>
    invoicing, aging reports, and payment terms
   </strong>
  </li>
  <li>
   Good communication skills (English required; Arabic is a plus)
  </li>
  <li>
   Strong
   <strong>
    follow-up and coordination skills
   </strong>
  </li>
  <li>
   Attention to detail and accuracy
  </li>
  <li>
   Ability to work under pressure and meet deadlines
  </li>
  <li>
   Proficiency in
   <strong>
    Excel
   </strong>
   and ERP systems (SAP, Oracle, Odoo, or similar)
  </li>
 </ul>
</div>


Collection Assistant

Explore 2634+ Customer service and sales officer teaching centre in Egypt this January. Find roles across top companies and apply now to boost your career.

2634 customer service and sales officer teaching centre jobs IN Egypt

Customer Service and Sales Officer - Teaching Centre

Customer Service and Sales Officer - Teaching Centre

Sales Manager

Guest Relations Officer - French Speaking

English Teacher

Community Associate

Collection Assistant