customer service agent

customer service rep

customer service associate

Royal Farms

<div>Overview:<div></div><div> 
Job Purpose</div><div></div><div> 
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.</div><div> 
</div><div>The Customer Service Associate plays a key role in delivering an exceptional experience by engaging every customer with friendliness, efficiency, and professionalism - ultimately building brand loyalty and upholding the Royal Farms standard of excellence.</div>
Responsibilities:
<div>
Essential Functions</div><div></div><div> 
Customer Service &amp; Engagement</div><ul><li><div><ul><li>
Ensure every customer receives outstanding service by creating a friendly environment&mdash;greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge.</li><li>
Respond promptly to customer inquiries about merchandise and assist with product selection.</li><li>
Communicate with store leadership about customer requests, vendor issues, and product damages.</li></ul></div></li></ul>
Point of Sale &amp; Transactions<ul><li><div><ul><li>
Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end.</li><li>
Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco.</li><li>
Assist and educate customers using the assisted checkout terminals; monitor transactions to ensure accurate payment and prevention of theft.</li><li>
Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter.</li><li>
Handle customer fuel transactions and monitor fuel court activity; stop pumps if necessary.</li></ul></div></li></ul>
Food &amp; Beverage Service<ul><li><div><ul><li>
Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service.</li><li>
Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability.</li><li>
Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements.</li></ul></div></li></ul>
Merchandising &amp; Stocking<ul><li><div><ul><li>
Restock products and supplies to maintain a fully stocked store.</li><li>
Check expiration codes, face and inspect items, pull and discard expired products per company procedures.</li></ul></div></li></ul>
Store Cleanliness &amp; Safety<ul><li><div><ul><li>
Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.).</li><li>
Maintain a clean and organized work area to ensure safe working conditions.</li><li>
Immediately report unsafe conditions to store leadership.</li></ul></div></li></ul><div></div><div> 
Additional Responsibilities</div><ul><li>
Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.</li><li>
Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.</li><li>
Performs other projects/duties as assigned.</li></ul>
Qualifications:
<div>
Qualifications</div><div></div><div> 
Required</div><ul><li><div><ul><li>
Must be at least 16 years old.</li><li>
Must have strong communication and customer service skills.</li><li>
Must demonstrate the ability to work both independently and as part of a team.</li><li>
Must be able to multitask effectively in a fast-paced environment.</li><li>
Must be able to learn and follow all Royal Farms safety processes and procedures.</li></ul></div></li></ul>
Preferred<ul><li><div><ul><li>
Prior experience in food service and/or customer service.</li></ul></div></li></ul><div></div><div> 
Success Factors</div><ul><li>
Customer Focus - Consistently delivers friendly, attentive, and accurate service to every customer, creating a welcoming and efficient experience that supports brand loyalty.</li><li>
Operational Consistency - Maintains high standards of cleanliness, food safety, and merchandising while accurately executing all assigned tasks and procedures during the shift.</li><li>
Team Dependability - Demonstrates reliability, flexibility, and strong communication within the team environment, supporting store goals and adapting effectively to fast-paced demands.</li></ul><div></div><div> 
Work Requirements</div><ul><li>
Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.</li><li>
Must be able to perform repetitive physical tasks like squatting, stooping, and crouching.</li><li>
Must be comfortable working around hot equipment and cleaning products.</li><li>
Ability to be punctual and arrive to work on time.</li><li>
Must wear slip-resistant shoes while on duty.</li><li>
Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs.</li><li>
Ability to adhere to assigned schedules and arrive to work on time as required by business needs.</li></ul>
Pay Range: USD $15.00 - USD $18.00 /Hr.</div>

Customer Service Associate

CareFirst BlueCross BlueShield

<div>Resp &amp; Qualifications
PURPOSE:
 
We are looking for an experienced Care Manager to support our Maryland Medicare enrollees. Under minimal supervision, the Care Manager researches and analyzes a member's medical and behavioral health needs and healthcare cost drivers. The Care Manager works closely with members and the interdisciplinary care team to ensure members have an effective plan of care and positive member experience that leads to optimal health and cost-effective outcomes. We are looking for an experienced professional to work remotely from within the greater Baltimore metropolitan area. The incumbent will be expected to come into a CareFirst location periodically for meetings, training and/or other business-related activities. Bi-lingual / Spanish speaking a plus! 
 
ESSENTIAL FUNCTIONS:<ul><li>
Identifies members with acute/complex medical and/or behavioral health conditions. Engages onsite and/or telephonically with member, family and providers to develop a comprehensive plan of care to address the member's needs at various stages along the care continuum. Identifies relevant CareFirst and community resources and facilitates program, network, and community referrals.</li><li>
Collaborates with member and the interdisciplinary care team to develop a comprehensive plan of care to identify key strategic interventions to address member's medical, behavioral and/or social determinant of health needs. Engage members and providers to review and clarify treatment plans ensuring alignment with medical benefits and policies to facilitate care between settings. Monitors, evaluates, and updates plan of care over time focused on member's stabilization and ability to self manage. Ensures member data is documented according to CareFirst application protocol and regulatory standards.</li></ul>
QUALIFICATIONS:
Education Level: High School Diploma or GED.
Licenses/Certifications Upon Hire Required:<ul><li>
RN - Registered Nurse - State Licensure And/or Compact State Licensure RN- Registered Nurse in MD, VA or Washington, DC.</li></ul>
Experience: 5 years clinically related experience working in Care Management, Discharge Coordination, Home Health, Utilization Review, Disease Management or other direct patient care experience. See additional information below if Care Manager position is behavioral health focused. 
 
Preferred Qualifications:<ul><li>
Bachelors degree in nursing.</li><li>
Experience with adult and pediatric care coordination for Maryland Medicare enrollees.</li></ul>
Knowledge, Skills and Abilities (KSAs)<ul><li>
Knowledge of clinical standards of care and disease processes.</li><li>
Ability to produce accurate and comprehensive work products with minimal direction.</li><li>
Ability to triage immediate member health and safety risks.</li><li>
Basic understanding of the strategic and financial goals of a health care system or payor organization, as well as health plan or health insurance operations (e.g. networks, eligibility, benefits).</li><li>
Excellent verbal and written communication skills, along with the telephonic and keyboarding skills necessary to assess, coordinate and document services for members.</li><li>
Knowledgeable of available community resources and programs.</li><li>
Proficient in the use of web-based technology and Microsoft Office applications such as Word, Excel and PowerPoint.</li><li>
Ability to provide excellent internal and external customer service.</li><li>
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
</li></ul>Salary Range: $72,216 - $143,429
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
CHPMD Medicaid
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
#LI-SS1</div>

Care Manager (Remote)

<div>Resp &amp; Qualifications
We are looking for an experienced professional in the greater Baltimore/Washington metropolitan area who is willing and able to work in a hybrid model. The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.
PURPOSE:
 
Plans, organizes, and manages large scale or complex projects related to vendor-based care management and cost of care initiatives for successful delivery of objectives, on time and within budget. Initiates, engages, and motivates cross-functional teams to deliver results. Identifies and mitigates risk and escalates as needed. Tracks progress and drives documentation to support project needs. Ensures end to end leadership for implementations, integration, business readiness and communications. 
 
ESSENTIAL FUNCTIONS:<ul><li>
Plans and initiates project resources, prepares budgets, monitors progress, tracks schedules and mitigates risks. Sequences complex initiatives from start to finish.
</li><li>Provides end to end project management support in terms of reporting, project deliverable tracking and documentation. Acts as a liaison across all areas to ensure effective and efficient goals, scope, progress, and completion of projects. Coordinates issues throughout CareFirst, and externally when necessary, to promote accurately represented information.</li><li>
Provides direction and motivation to project teams in a matrixed environment. Drives outcomes by fostering a collaborative culture. Manages relationships with key stakeholders, including management and vendors. Leads the execution of the project.</li><li>
Evaluates implications of existing or proposed projects, programs, processes, and policies/regulations through the use of critical and creative thinking and recommends improvements.
</li><li>Performs mid-level advisory consulting work and provides strategic focus. Effectively conveys the big picture and alignment with corporate goals.
</li><li>Synthesizes complex topics and project statuses into executive level presentations and influences decision making. Effectively communicates with all levels of the organization. Liaisons with IT and translates business needs into technology related action plans.
</li></ul>SUPERVISORY RESPONSIBILITY: 
Leads a team utilizing a matrix management system. 
 
QUALIFICATIONS: 
 
Education Level: Bachelor's Degree in Project Management, Business or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience. 
 
Experience: 5 years as a project manager or experience as a team lead managing large budgets. 
 
Preferred Qualifications:<ul><li>
Project Management Professional Certification (PMP).</li><li>
Knowledge of Agile Scrum projects, methods, and principles.
</li></ul>Knowledge, Skills and Abilities (KSAs)<ul><li>
Project planning and life cycle development.</li><li>
Ability to engage staff at project start-up and plans roll-off of staff at project end.</li><li>
Effective understanding of how functions integrate within the division and the strategic concept behind the corporate goals.</li><li>
Ability to synthesize large complex data and analysis into clear, concise, executive level presentations that allow for rapid grasp of business problem or opportunity and understanding of feasible solutions.</li><li>
Stakeholder management and facilitation, including conducting high-level status meetings with executives.</li><li>
Ability to establish working relationships and influence/persuade across all levels of leadership including C-Suite.</li><li>
Ability to identify and shepherd strategic opportunities that have a significant impact on the organization.</li><li>
Use of Microsoft Office applications.</li><li>
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
</li></ul>Salary Range: $82,728 - $164,307
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
CareCo Admin
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
#LI-NH2</div>

Senior Project Manager (Hybrid)

<div>Resp &amp; Qualifications
We are looking for an experienced professional in the greater Baltimore/Washington metropolitan area who is willing and able to work in a hybrid model. The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.
PURPOSE:
 
Responsible for planning and managing day to day activities regarding network development. Responsibilities include provider recruiting/contracting for commercial business and government programs, new networks, coordination with the Payment and Practice Transformation Team for value-based contracts, managing department-related RFP responses, tracking hospital-based practices and provider resignations, maintenance of participation agreements, reporting departmental metrics and overall management of all non-standard contract negotiations including single case agreements. 
 
ESSENTIAL FUNCTIONS:<ul><li>
Plan and manage all professional, ancillary, and institutional (non-hospital) contracting and departmental staff activities for commercial business and government programs and new networks. This includes negotiations, financial quantification, network impacts, qualification and competitive analyses, implementation and monitoring of all non-standard professional contracts and single case agreements.
</li><li>Manage professional, ancillary, and institutional (non-hospital) network development and recruitment projects. This includes recruitment of professional, ancillary, and institutional (non-hospital) providers in support of business expansion including government programs, corporate projects and Sales department requests. Key functions of proactive recruitment are trending participation levels, identifying network deficiencies/gaps and ongoing reviews for competitive access.
</li><li>Maintain standard professional, ancillary, and institutional (non-hospital) provider agreements, update contract language and draft amendments.</li><li>
Compliance for EEO/AAP and all other CareFirst compliance responsibilities. Ensure that all associates complete the online compliance training and certifications.</li><li>
Submit all departmental regulatory filing and reports by the associated statutory deadlines. Operate department within the expected federal and state legal and regulatory requirements.</li></ul>
SUPERVISORY RESPONSIBILITY: 
This position manages people. 
 
QUALIFICATIONS: 
 
Education Level: Bachelor's Degree in Finance, Accounting, Health Care or Business Administration OR In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 5 years in the health care or health insurance industry. 1 year supervisory experience or demonstrated progressive leadership experience. 
 
Preferred Qualifications:<ul><li>
Advanced degree as evidenced by MBA, CPA or Nursing Degree.</li></ul>
Knowledge, Skills and Abilities (KSAs)<ul><li>
Strong interpersonal skills. Ability to work independently, as well as a member of a team.</li><li>
Ability to maintain effective interpersonal relationships.</li><li>
Excellent communication skills both written and verbal.</li><li>
Proficient in Microsoft Office programs.</li><li>
Deep understanding of multiple reimbursement methodologies used in healthcare provider contracting.</li><li>
Knowledge of provider billing and coding mechanisms.</li><li>
Negotiation skills.</li><li>
Strong analytical skills: able to transform data into clear and relevant information.</li><li>
Working knowledge of medical insurance and managed care principles.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Effective presentation, negotiation and influencing skills to interface with all levels of management and suppliers.</li><li>
Working knowledge of provider community, market and its underlying financial dynamics.</li><li>
Familiarity with general contracting terms and concepts such as privacy and confidentiality, indemnification, insurance, non-disclosure, and remedies and dispute resolution.</li><li>
Strong follow through and problem-solving skills needed.</li><li>
Knowledgeable of CPT and ICD-9 coding systems.</li><li>
Exhibits interest in an understanding of health economics. Embraces the corporate mission to ensure access to affordable care and applies clinical knowledge and skills with the business operations framework.</li><li>
Strong financial acumen.</li><li>
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.</li></ul>
Salary Range: $104,640 - $194,238
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Fee For Services Contracting
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship
#LI-NH2</div>

Provider Contracting Manager (Hybrid)

Crothall Healthcare

<div>Salary: $50,000 - $53,500
Other Forms of Compensation:
Pay Grade: 10 
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry &amp; Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. 
Essential Duties and Responsibilities:<ul><li>
Establishes and annually reviews standards and work procedures for all staff.</li><li>
Plans work and staffing schedules and areas of work to ensure adequate services are rendered.</li><li>
Assists in the hiring process; interview, hiring and training of new associates.</li><li>
Orients, develops, and supervises all supervisory/housekeeping staff.</li><li>
Conducts regular inspections and makes recommendations to the facility.</li><li>
Conducts monthly reporting of goals, accomplishments, and future plans.</li><li>
Provides staff education and continuous training.</li><li>
Communicates with staff, administration, and other departments.</li><li>
Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)</li></ul> 
Qualifications:<ul><li>
4 years of support services, military, housekeeping, and/or facilities maintenance experience.</li><li>
At least 1 year of supervisory experience in support service related field with high customer/client contact.</li><li>
Ability to communicate effectively in written format and oral presentations.</li><li>
Ability to multi-task and establish priorities.</li><li>
Ability to maintain organization in a changing and stressful environment.</li><li>
Exhibit initiative, responsibility, flexibility, and leadership.</li><li>
Possess a thorough knowledge of contract administration and office procedures.</li><li>
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li></ul></div></div></div>
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Crothall are offered many fantastic benefits. 
<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Flexible Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. 
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace. 
Req ID: 1491692
Crothall Healthcare
RANDY ERPELDING
[[req_classification]]</div>

OPERATIONS MANAGER (EVS) 3rd Shift - Baltimore, MD

<div>Salary: $50,000-$53,500
Other Forms of Compensation:
Pay Grade: 10 
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry &amp; Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com.<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2>
</div><div>
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. 
Essential Duties and Responsibilities:<ul><li>
Establishes and annually reviews standards and work procedures for all staff.</li><li>
Plans work and staffing schedules and areas of work to ensure adequate services are rendered.</li><li>
Assists in the hiring process; interview, hiring and training of new associates.</li><li>
Orients, develops, and supervises all supervisory/housekeeping staff.</li><li>
Conducts regular inspections and makes recommendations to the facility.</li><li>
Conducts monthly reporting of goals, accomplishments, and future plans.</li><li>
Provides staff education and continuous training.</li><li>
Communicates with staff, administration, and other departments.</li><li>
Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)</li></ul> 
Qualifications:<ul><li>
4 years of support services, military, housekeeping, and/or facilities maintenance experience.</li><li>
At least 1 year of supervisory experience in support service related field with high customer/client contact.</li><li>
Ability to communicate effectively in written format and oral presentations.</li><li>
Ability to multi-task and establish priorities.</li><li>
Ability to maintain organization in a changing and stressful environment.</li><li>
Exhibit initiative, responsibility, flexibility, and leadership.</li><li>
Possess a thorough knowledge of contract administration and office procedures.</li><li>
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.</li></ul></div></div></div>
Apply to Crothall today!
Crothall is a member of Compass Group USA
Click here to Learn More about the Compass Story 
Associates at Crothall are offered many fantastic benefits. 
<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Flexible Time Off</li><li>
Holiday Time Off (varies by site/state)</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li><li>
Paid Parental Leave</li><li>
Personal Leave</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. 
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace. 
Req ID: 1491693
Crothall Healthcare
RANDY ERPELDING
[[req_classification]]</div>

OPERATIONS MANAGER (EVS) 2nd Shift - Baltimore, MD

Chartwells Higher Education

<div>Location: Univ. of Maryland - Baltimore County<ul><li>
We are hiring immediately for part time FOOD SERVICE WORKER positions.</li><li>
Address: 1000 Hilltop Circle, Baltimore, MD 21250 Note: online applications accepted only.</li><li>
Schedule: Part time schedules; Sunday - Saturday operations, open availability preferred. More details upon interview.</li><li>
Requirement: No prior experience is required. Willing to train!</li><li>
Fixed Pay Rate: $15.00 per hour.</li></ul> 
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1491724.
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!<div><div><div><h2 class="jobSectionHeader">
Job Summary</h2></div><div> 

Summary: Prepares, presents and serves food as needed.
 
 
Essential Duties and Responsibilities:
<ul><li>Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables.</li><li>
Weighs and measures designated ingredients.</li><li>
Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.</li><li>
Stores food in designated areas following wrapping, dating, food safety and rotation procedures.</li><li>
Cleans work areas, equipment and utensils.</li><li>
Distributes supplies, utensils and portable equipment.</li><li>
Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.</li><li>
Serves customers in a friendly, efficient manner following outlined steps of service.</li><li>
Resolves customer concerns and relays relevant information to supervisor.</li><li>
Ensures compliance with company service standards and inventory and cash control procedures.</li><li>
Assures compliance with all sanitation and safety requirements.</li><li>
Performs other duties as assigned.</li></ul></div></div></div>
The Benefits
We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:<ul><li>
Opportunities for Training and Development</li><li>
Retirement Plan</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</li></ul> 
In addition, full-time positions also offer the following benefits to associates:<ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/AD</li><li>
Disability Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li></ul>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company&rsquo;s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.
Our Commitment to Diversity and Inclusion 
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. 
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Chartwells Higher Ed maintains a drug-free workplace.</div>

FOOD SERVICE WORKER (PART TIME)

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