customer support representative Jobs in Lahore

customer support representative

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call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

dispatcher

customer service dispatcher

IBSTEC

IBSTEC is one of the fastest-growing service providers for UK-based taxi services. We are committed to offering financial stability and clear career growth opportunities to individuals who are ready to give their 100%.We are currently seeking dedicated and customer-focused professionals to join our team as Cab Dispatchers (UK Market). In this role, you will be responsible for managing inbound calls, coordinating bookings, and ensuring seamless communication between customers and drivers.Key Responsibilities<ul><li>Handle inbound customer calls and accurately process taxi bookings</li><li>Maintain detailed records of customer interactions and booking details</li><li>Deliver excellent customer service while resolving queries and complaints</li><li>Coordinate effectively with drivers to ensure timely pickups and drop-offs</li></ul>Requirements<ul><li>Minimum 1 year of customer service experience (international experience preferred; UK taxi dispatch experience is a plus)</li><li>Excellent spoken English with a neutral or British accent</li><li>Willingness to work rotational shifts (including evenings and nights)</li><li>Ability to work 8&ndash;12 hour shifts</li><li>Strong time management and punctuality</li><li>Ability to multitask and perform under pressure</li><li>Self-motivated with the ability to work independently and in a team</li><li>Strong problem-solving and conflict resolution skills</li><li>Goal-oriented and target-driven mindset</li></ul>Why Join IBSTEC?<ul><li>Competitive salary package</li><li>Annual leaves &amp; paid holidays</li><li>Annual performance bonuses</li><li>Provident fund</li><li>Transparent career growth path</li></ul>Location: Gulberg V, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Cab Dispatcher (UK based)

SoftSquare

<div>
 
 Job Description
 
 
 
 We are seeking a Customer Support &amp; Dispatch Specialist assist customers with inquiries, resolve issues, and ensure a positive experience. Strong communication, problem-solving skills, and a customer-centric mindset are essential.
 
 
 
 Qualification:
 
 Diploma or Bachelor&rsquo;s Degree
 
 
 
 Experience:
 
 1-2 years
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, chat, or social media in a professional and friendly manner.
 </li>
 <li>
 Provide timely and accurate information regarding products, services, and policies.
 </li>
 <li>
 Troubleshoot and resolve customer issues or escalate to the appropriate department when necessary.
 </li>
 <li>
 Document customer interactions in the CRM system and track follow-up actions.
 </li>
 <li>
 Identify and suggest improvements to processes to enhance the customer experience.
 </li>
 <li>
 Collaborate with other team members and departments to ensure a smooth customer experience.
 </li>
 <li>
 Stay updated on product and service updates to provide accurate support.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Diploma or Associate&rsquo;s or Bachelor Degree
 </li>
 <li>
 1-2 years of customer service experience
 </li>
 <li>
 Proficiency in CRM systems
 </li>
 <li>
 Strong communication skills (verbal and written)
 </li>
 <li>
 Ability to resolve customer issues
 </li>
 <li>
 Excellent problem-solving and multitasking abilities
 </li>
 <li>
 Familiarity with customer support software and ticketing systems
 </li>
 <li>
 Positive customer-focused attitude
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Maintain professionalism in high-pressure situations
 </li>
 </ul>
</div>

Customer Support & Dispatch Specialist

BM Global

it is a Canadian Cab Company and the job is to get the nearest cab to our customers and communicate with the drivers at the same time. It is a multitasking job and the main target is to make customers satisfied by helping them.We are looking to hire Passionate, Motivated and Experienced agents experience in customer service Who are fluent in English. Able to work in every Shifts. Morning Afternoon or Night Good communication skillsJob Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

(CSR) Inbound Customer Service Taxi Dispatch/Limo Dispatch

Software House

WE ARE HIRING: DISPATCHERAAA Digitals | Main Gulberg, LahoreAAA Digitals is a fast-growing digital services &amp; logistics company. Join our team and help keep our fleet running like clockwork!Position: DispatcherSalary: Up to PKR 100,000 / month + Performance BonusesShifts:- Dispatcher: 5 PM &ndash; 2 AM- Sales: 6 PM &ndash; 3 AMLocation: Main Gulberg, LahoreExperience: 6 months &ndash; 1 yearKey Responsibilities:Dispatch &amp; SchedulingLive Fleet TrackingDocumentation &amp; ReportingProblem Solving &amp; CoordinationEnsure Compliance with SOPsRequirements:- 6 months &ndash; 1 yr as dispatcher, fleet coordinator, or call center agent- Intermediate / Bachelor&rsquo;s preferred- Strong Urdu &amp; English communication- MS Excel, Google Sheets, CRM tools- Can multitask &amp; stay calm under pressureTo Apply:Send your CV to aqsaqaiser860@gmail.comPay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

SKYLAND BUISNESS LLC

Location: [Onsite]Reports To: Operations DirectorCompany OverviewWe are a startup truck dispatch company connecting owner operators and fleets with profitable freight. To commence our operations, we need a dual focused leader to build our dispatch team while driving key operational projects.Role SummaryYou will wear two hats:1. Talent Acquisition &ndash; Recruit, vet, and onboard qualified truck dispatchers and sales agents.2. Project Management &ndash; Lead initiatives such as software rollouts, carrier setup processes, or driver retention programs.Key ResponsibilitiesA. HR &amp; Recruitment (40%)&middot; Full cycle recruiting for dispatchers, Sales agents, and support staff.&middot; Source candidates from industry specific platforms (e.g., Indeed, LinkedIn, trucking forums, dispatching platforms).&middot; Conduct skills assessments (load board proficiency, negotiation simulations, DAT/ Truckstop.com knowledge).&middot; Manage onboarding: background checks.&middot; Develop a dispatcher scorecard and performance review cadence.&middot; Build a talent pipeline for peak hiring seasons (Q3/Q4).B. Project Management (60%)&middot; Lead projects to improve dispatch efficiency:&middot; New software implementation (CRM, TMS, or dialer systems).&middot; Carrier onboarding workflow &ndash; reduce time from application to active dispatching.&middot; Driver retention initiative &ndash; track metrics, coordinate with owner operators.&middot; Create project plans, assign tasks to dispatchers, and track performance.&middot; Run weekly project standups and report status to leadership.&middot; Identify bottlenecks in dispatch to broker communication and propose automated solutions.Required QualificationsGraduation (MGT/IT etc.)Area Must HaveRecruitment 1+ years recruiting for trucking or IT project/operational rolesDispatch knowledge Familiar with DAT, Truckstop.com, rate negotiations, and broker protocolsProject management ExperienceSoft skills ability to reject unqualified candidates professionally; calm under deadline pressurePreferred (Nice to Have)&middot; Prior work at a dispatch service, freight brokerage, or fleet.&middot; Experience with performance-based commission structures for dispatchers.Success Metrics (First 60 Days)&middot; Hiring: 6 qualified dispatchers and 2 Sales agents hired and ramped.&middot; Retention: 90% dispatcher retention after 30 days.&middot; Projects: Launch dispatch services effectivelyCompensation &amp; BenefitsBase salary: PKR 70K &ndash; 200K + commission/bonus on dispatcher performance or project completion.&middot; Growth: Path to Head of Operations.Pay: Rs70,000.00 - Rs200,000.00 per monthWork Location: In person

HR & Recruitment Specialist / Project Manager – Truck Dispatch

We Are Hiring! CSR/Dispatcher Looking for energetic Candidates for our Canadian based inbound customer services project. Should be fluent in English, Team player, with call ethics. it is a Canadian Cab Company and the job is to get the nearest cab to our customers and communicate with the drivers at the same time. It is a multitasking job and the main target is to make customers satisfied by helping them.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

CSR Cab Controller/Taxi Dispatcher

DURA POLYMER INDUSTRIES

Dispatcher Location: Lahore Batapur Manawan Job Type: Full-TimeJob OverviewWe are seeking a reliable and organized Dispatcher to coordinate daily logistics operations. The role involves scheduling drivers, tracking deliveries, and ensuring timely communication between the warehouse, drivers, and clients.Key Responsibilities<ul><li>Assign delivery routes and schedules to drivers</li><li>Monitor vehicle movement and delivery status</li><li>Communicate with drivers to resolve issues in real time</li><li>Maintain dispatch logs and delivery records</li><li>Coordinate with warehouse and operations teams</li><li>Ensure timely and accurate deliveries</li></ul>Requirements<ul><li>Minimum Education: Intermediate / Bachelor&rsquo;s preferred</li><li>1&ndash;2 years of dispatch/logistics experience (preferred)</li><li>Strong communication and coordination skills</li><li>Basic computer knowledge (MS Excel, tracking systems)</li><li>Ability to work under pressure and manage multiple tasks</li></ul>Pay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Dispatcher

Explore 584+ Customer service dispatcher in Lahore this May. Find roles across top companies and apply now to boost your career.