sales coordinator

call center agent -female

client services officer

contact center agent

corporate sales advisor

customer service

BLS International Services

<p><b>Job Summary:</b></p><p>We are seeking a motivated Customer Service Executive to join our team. The ideal candidate will provide exceptional service to prospective customers, ensuring a seamless experience from appointment slotting to application submission.</p><p>Job Description</p><ul><li>Handling the complete procedure of passport and visa application as per the standards of Mission. &middot;</li><li>Answering queries of all applicants and guiding applicants on rules and regulations. &middot;</li><li>Communicating and guiding applicants in a polite and helpful manner. Responsible for data entry without errors. &middot;</li><li>Constantly updating self on product knowledge.</li><li>Guiding applicants on the process. &middot;</li><li>Cash handling and reporting accurately. &middot;</li><li>Flexible to work in different location and shift timings.</li></ul><p>Mandatory experience / skills / qualification</p><ul><li>Excellent communication and interpersonal skills. &middot;</li><li>Must be a graduate &middot;</li><li>Experience of customer service for a year minimum. &middot;</li><li>Flexible in working hours and locations. Working hours will be double shift or Single shift depending on the location. &middot;</li><li>Should be a team player</li><li>Speak Arabic will be an added advantage</li><li>Typing speed should be a minimum of 30 words per minute (W.P.M).</li><li>Local hire only (Transferable Visa)</li></ul><p>Interested candidates may send their CVs to Feroz.hamid@blsinternational.net</p><p>Job Type: Full-time</p><p>Pay: KD250.000 - KD290.000 per month</p><p>Application Deadline: 31/08/2025<br/>Expected Start Date: 28/08/2025</p>

Customer Service Executive

Alghanim INDUSTRIES

<b>Date:</b> 24 Aug 2025
<br><br>
<b>Location:</b><br>
KW
<br><br>
<b>Company:</b><br>
Alghanim Industries
<br><br>
Long Description Job Summary
<br>The Customer Service Representative is responsible for improving the quality of services provided at Alghanim business functions. The job roles focused on taking preventative measures to deal with customers’ concerns and issues, being proactive prior to occurrence of problems and complaints. It also focuses on gently handling abused customers and defusing customer’s anger, demonstrating thoroughness in solving problems with great follow-up, the job roles also include demonstrating great knowledge of specialization of different Alghanim domains and functions.
<br>Job Responsibilities
<br>Answers customers’ queries
<br>Understands and fulfil customer needs and requirements.
<br>Maintains positive attitude during customers’ interactions.
<br>Ensures sales activities are handled in line with Alghanim policy.
<br>Supports in solving customer concerns/complaints.
<br>Works in coordination with Section Heads to provide excellent customer service.
<br>Keeps all company information including sales figures strictly confidential
<br>Follows Alghanim policies and guidelines
<br>Demonstrates high problem solving skills
<br>Practices high knowledge of Alghanim major functions and responsibilities
<br>Follows-up on pending customer issues with effective use of computer applications and telephone etiquette.
<br>Being aware of business KPIs and objectives
<br>Being aware of all in-store promotions, such as discounts, credit, free coupons, raffle draws and etc…
<br>Contributes to cost control and minimizing theft measures
<br><br>
Candidate Requirements
<br>2-3 years of experience,
<br>Strong English and Arabic language capabilities
<br>Strong communication, presentation and interpersonal skills
<br>Solving problem skills
<br><br>
Education Bachelor’s Degree

Customer Service Representative

Kuwait Sahara consultancy Company

<p>Provides general support to the customer / patients or prescribers encompassing the following activities receives and answers (within targeted guidelines) inbound customer enquiries, customer service, first-hands technical support and/or all other related tasks.</p><p>Usual duties may include processing telephone calls, supplying service information, processing orders, preplan activities, liaising with the other colleagues within the service team for daily / weekly dispatch to customers, handling home service activations, complaints etc.</p><p>Dealing with several products and home care services, plans, coordinates, directs and controls all pre and after-sales service activities in the company.</p><p>Has responsibility of telephone-based customer services, and of back-office activities (in the form of managing contracts data.</p><p>This involves:</p><p>- SOPs and policies that will ensure the operations needs, reaching internal and contractual standards/KPIs and Quality and customer satisfaction targets.</p><p>- liaising with all other line heads and managers in order to provide support with an analytical and service oriented approach;</p><p>- keep statistics for the service;</p><p>- support the company for the administration of KPIs affecting relative service invoices and complaints or non-conformities;</p><p>- approach / deal with customers, prescribers or end-users (also for surveys or claims);</p><p>-skills in promoting and marketing the service through social media and telecommunication</p><p>Minimum requirements</p><p>&#9679; Knowledge of main commercial software platforms (Windows, Office..) and capability of using new platforms.</p><p>&#9679; English/Arabic written and spoken</p><p>Job Type: Full-time</p><p>Pay: KD350.000 - KD400.000 per month</p>

CUSTOMER SERVICE (Back/Front office and planning activities)

Al Sayer Group

<div><div><div><div><div><h2 class="jobSectionHeader"><b>Header</b></h2>
</div><div>This job description is a summary of the typical job duties and requirements that are essential to the evaluation of the job and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. On occasion, individuals classified on this job may be required to perform functions of a higher or lower skill level not included in this job description.</div></div><div><div><h2 class="jobSectionHeader"><b>
Job Summary/Purpose</b></h2>
</div><div><div>
Provide customer service to the Parts customers ensuring highest customer satisfaction.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Responsibilities</b></h2>
</div><div><div><ul><li>Attend customer queries related to parts prices, availability of parts, sales contacts, exchange and return policy etc.</li></ul>
<ul><li>Coordinate with branch salesman in order to arrange delivery of parts for customer orders or requests.</li></ul>
<ul><li>Maintain and update customer database.</li></ul>
<ul><li>Follow up on delivering backordered parts, coordinate with Warehouse staff to check the status of backorders and arrange delivery of customer orders.</li></ul>
<ul><li>Record customer calls/requests; prepare analysis report highlighting the most required unavailable parts for submission to Parts management for further action.</li></ul>
<ul><li>Analyze customer queries/requests, prepare monthly report on the type of queries and customers, daily activities and submit to Sr. Manager, Parts and Accessories Sales.</li></ul>
<ul><li>Study customer complaint received on VOC, contact Branch In-charge in order to resolve the complaint/suggestion and follow up with the customer to ensure customer satisfaction and forward to Parts Management to take appropriate action whenever necessary.</li></ul>
<ul><li>Compile customer suggestions/ complaints from VOC and submit report to Parts Management on a monthly basis.</li></ul>
<ul><li>Translate Part numbers/names from English to Arabic language for updating in Parts master.</li></ul>
<ul><li>Prepare periodic and ad hoc reports and presentations.</li></ul>
<ul><li>Document and maintain records of activities and process workflows on internal communication portals.</li></ul>
<ul><li>Adhere to Al-Sayer Group policies and health and safety regulations.</li></ul>
<ul><li>Perform other duties as requested by management.</li></ul>
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Education - Primary</b></h2>
</div><div><div>Diploma (12th Standard + 2 or 3 years Diploma)</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience - Primary</b></h2>
</div><div><div>3</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Education - Alternate</b></h2>
</div><div><div>Pre Degree / High School</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Experience - Alternate</b></h2>
</div><div><div>7</div></div></div><div><div><h2 class="jobSectionHeader"><b>
CPC Experience</b></h2>
</div><div><div>1 year in previous grade</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Lingusitic Abilities</b></h2>
</div><div><div>Arabic</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Techno-Functional Competencies</b></h2>
</div><div><div>B-MS PowerPoint</div><div>
S-Vehicles Components and Accessories - Service</div><div>
B-Document Archival, Security and Management</div><div>
S-General Repair</div><div>
B-Vehicle Receiving Process</div><div>
S-Periodic Maintenance</div><div>
B-Business Writing</div><div>
B-MS Excel</div><div>
S-Body and Paint</div><div>
B-Policies and Procedures</div><div>
B-E Synergy</div><div>
B-MS Word</div><div>
B-Products and Services</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Behavioral Competencies</b></h2>
</div><div><div>5 - Achievement Orientation</div><div>
5 - Problem Solving</div><div>
5 - Customer Orientation</div><div>
5 - Execution Excellence</div><div>
5 - Personal Effectiveness</div><div>
5 - Impact and Influence</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Footer</b></h2>
</div><div>The information contained in this Job profile is the property of Al- Sayer Group. It must not be copied or used for commercial or other purposes without prior written consent of the Management of Al-Sayer Group.</div></div></div></div></div>

Career Opportunities: Officer, Customer Relations (14366)

MyHome App

<p>Our customer support team works for our customers&mdash; not for us. In other words, you're always concerned about how you can a customer happy. You'd be surprise to know what we're willing to do to ensure our customers are satisfied.</p><p>We often call our customer support division&mdash; &quot;The Central Kitchen&quot; because everything flows through this unit. The best members in our team served time within our customer support division.</p><p><b>What we expect from you: </b></p><ul><li>Assist customers via calls, emails, and chats.</li><li>Update records on company's ERP and CRM.</li><li>Maintain target KPI and ensure customer satisfaction.</li><li>Collaborate with operations ensuring order fulfillment.</li></ul><p><b>Who we are looking for:</b></p><ul><li>Entrepreneurial&mdash;owner mentality.</li><li>2+ years experience in customer service.</li><li>Team player&mdash;effectively communicate with other teams.</li><li>Critical/ Analytical thinker&mdash;quickly understand problems and solve them.</li><li>Fluent in English and Arabic&mdash; spoken and written.</li></ul><p><b>What we will provide:</b></p><ul><li>Any necessary hardware/ software for you (laptop, phone, headset, etc).</li><li>Extensive training on procedures and policies.</li><li>Paid courses for personal development if desired.</li></ul><p><b>Working hours:</b></p><ul><li>As per Kuwait labor laws: 8 hours per day or 48 hours per week.</li><li>Shift-based and overtime is available (official holidays/ peak-hours).</li><li>1-hour break as per Kuwait labor laws.</li></ul><p>Job Type: Full-time</p><p>Pay: KD250.000 - KD300.000 per month</p><p>Application Question(s):</p><ul><li>What is special about you? In other words, why do you think you're the best fit for this position? (We read every response).</li></ul><p>Experience:</p><ul><li>customer service: 2 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Customer Support Representative

eyewa

<p>Trendy, fun and accessible, eyewa (https://eyewa.com) is the Middle East's number one online eyewear store now moving to an omnichannel model. We offer the best brands of color contact lenses, corrective contact lenses, sunglasses, and eyeglasses in the region. eyewa is the one stop solution for all your eyewear needs and it is affordable!! Our culture is fast-paced and ambitious. Our people are our strength and we have a team of diverse, smart thinkers who are encouraged to think creatively and empowered to turn their ideas into actions. To support our ambitious growth, we are looking for commercially astute, ambitious individuals that can bring fresh and innovative thinking to eyewa and play a part in driving the company forward on its truly exciting journey.</p><p>We are hiring a Sales Advisor. This role will report directly to the<br/>Store Manager and will own all responsibilities relating to the treatment and care of eyewa customers.</p><p><b>You will be responsible for:</b></p><p>&#9679; Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets.</p><p>- ATV - inspiring customers across categories and upselling any product.<br/>- Conversion - showing exceptional brand awareness and welcoming customers at the store entrance.<br/>- UPT - promoting our brand to consumers by inspiring them to purchase more of our products.<br/>&#9679; Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations.<br/>&#9679; Being well groomed by adhering to Eyewa uniform policies and standards.<br/>&#9679; Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers.<br/>&#9679; Educating your peers on how to improve their customer service behaviors by sharing your own experiences.<br/>&#9679; Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same.<br/>&#9679; Executing and maintaining the store's VM standard based on the brand's guidelines.<br/>&#9679; Complete cash register transactions efficiently, accurately and fast - invoices, refunds and exchanges.<br/>&#9679; Maintaining effective customer data management so that brands/stores can build customer loyalty.</p><p>&#9679; Performing the opening and closing procedures of the store in accordance with established procedures.</p><p>&#9679; Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables.</p><p>&#9679; Taking delivery of stock and entering the received stock into the system as soon as it arrives.</p><p>&#9679; Communicating with the Store Manager regarding stock availability and specific store requirements.</p><p>&#9679; Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom.</p><p>&#9679; Conducting and initiating daily stock counts to maintain a balanced inventory report.<br/>&#9679; Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems.</p><p><b>You will be:</b></p><p>&#9679; 0-1 years experience in a Retail/ Customer Service / Hospitality environment.<br/>&#9679; Flexibility to work shifts / retail hours<br/>&#9679; Ability to execute store operations, focusing on selected functional areas.<br/>&#9679; Confident communicator who excels in verbal communication.<br/>&#9679; An enthusiastic self-starter with a can-do attitude.<br/>&#9679; Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager.<br/>&#9679; A person who enjoys training new employees and assisting with store onboarding and inductions.<br/>&#9679; Someone who is collaborative, productive and is respectful towards fellow team members.<br/>&#9679; Passionate about learning and seeking ways to improve on a personal and professional level.<br/><b>&#9679; Arabic Speaking (MUST)</b></p><p>&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;</p>

Arabic Speaking Sales Advisor - Kuwait, Al Khiran

Orange Groceries

<p>We are looking for a <b>Cashier</b> to handle customer transactions accurately and efficiently, ensuring smooth operations and excellent service.</p><p><b>Key Responsibilities:</b></p><ul><li>Process cash, credit, and POS transactions</li><li>Scan items and ensure accurate pricing</li><li>Issue receipts, refunds, exchanges, and handle returns</li><li>Maintain a clean and organized checkout area</li><li>Assist customers, resolve inquiries, and promote products</li><li>Track and report daily transactions</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience as a cashier or in retail/customer service</li><li>Basic computer and POS knowledge</li><li>Strong math, communication, and time management skills</li><li>Customer-focused with a positive attitude</li><li>High school diploma</li><li>Well-presented and flexible to work evenings/weekends</li></ul><p>Visa 18 Required. Store location in Sabah Al Salem.</p><p>Contact Through Whatsapp Only 90900820</p><p>Job Types: Full-time, Permanent</p><p>Pay: KD200.000 - KD250.000 per month</p><p>Experience:</p><ul><li>Cashier: 2 years (Preferred)</li></ul><p>Expected Start Date: 14/09/2025</p>

Cashier

Explore 294+ Customer service in Kuwait this September. Find roles across top companies and apply now to boost your career.