sales consultant

guest service agent

customer service executive

customer service representative Jobs in Dubai

customer service representative

customer success manager

customer service professional

Jumierah View Hotel

We are looking for a professional and friendly Customer Service Representative to join our team in Dubai Bur Dubai near ADCB Metro Station. The ideal candidate will handle customer inquiries, manage phone calls and messages and provide excellent support to ensure client satisfaction. The candidate should have strong communication skills, a positive attitude, and basic computer knowledge. Responsibilities <ul> <li>Handle customer calls, emails, and WhatsApp messages</li> <li>Provide accurate information and resolve issues promptly</li> <li>Maintain records of customer interactions and feedback</li> <li>Coordinate with internal teams to ensure smooth operations </li><li>Uphold company service standards at all times</li> </ul> Requirements <ul> <li>Minimum 1 year of experience in customer service or front desk</li> <li>Good English communication (Arabic or Hindi is a plus)</li> <li>Basic computer and typing skills</li> <li>Friendly, patient, and professional behavior</li> </ul> Key Skills <ul> <li>Typing</li> <li>Data Entry</li> <li>Customer Service</li> <li>Basic Math</li> <li>Computer Skills</li> <li>Windows</li> <li>Banking</li> <li>Upselling</li> <li>Pricing</li> <li>Sanitation</li> <li>Cash Handling</li> <li>Stocking</li> </ul> Salary: AED Location: Dubai Bur Dubai near ADCB Metro Station Working Hours: 9 hours (with 1-hour break) Visa Accommodation: Provided by company Employment Type: Full Time Experience: years Vacancy: 1<img src="https://www.jobg8.com/Tracking.aspx?4kaojKT%2bAE79PpjnFry%2fUurN97MlqKNVn" width="0" height="0" />

Customer Service

Ali Ghulam Transport LLC

<ul><li>Handle incoming calls, WhatsApp, and email inquiries from customers.</li><li>Prepare quotations, invoices, and follow up with clients for confirmation and payments.</li><li>Coordinate with drivers and operations team to ensure smooth service delivery.</li><li>Build and maintain strong relationships with new and existing customers.</li><li>Maintain accurate records of customer interactions and sales activities.</li><li>Provide excellent after-sales support and resolve customer issues professionally.</li></ul>Requirements:<ul><li>Female candidate only.</li><li>Fluent in English, Arabic, and Hindi (spoken and written).</li><li>Minimum 1 year of experience in customer service or sales (preferably in transport/logistics).</li><li>Strong communication, negotiation, and computer skills (MS Office, WhatsApp Business, etc.).</li><li>Friendly, confident, and professional personality.</li></ul>Job Types: Full-time, FresherPay: AED1,500.00 - AED1,800.00 per month

Emirates

<div>
 
 Job Purpose
 
 
 
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 
 
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 
 
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 
 
 
 During The Hiring Process, You Can Expect
 
 
 
 
 Step 1 &ndash; Apply
 
 
 
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 
 
 
 Step 2 &ndash; Review
 
 
 
 Our Recruitment Team will review your application.
 
 
 
 Step 3 &ndash; Video Interview and Assessment
 
 
 
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 
 
 
 Step 4 &ndash; Offer
 
 
 
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 
 
 We have outlined below the specific job details for each of our roles:
 
 
 
 I. Customer-facing Roles
 
 
 
 
 Airport Services Agent (EK/dnata) &amp; Marhaba Services Agent
 
 
 
 As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish.
 
 
 Our Marhaba Service Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether a VIP, Marhaba client, an unaccompanied minor, or a passenger with special needs, the Marhaba Service Agents are dedicated to ensuring that the customers receive the highest level of care and attention throughout their journey.
 
 
 
 II. Back-office Role
 
 
 
 
 Contact Centre Agent
 
 
 
 As a Contact Centre Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries either through various digital communication channels, such as chat and social media platforms or through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey.
 
 
 Qualification
 
 
 
 To be considered for Customer Service roles, you must meet the following requirements:
 
 
 
 <ul>
 <li>
 Fluency in both spoken and written English
 </li>
 <li>
 Fluency in any other language is a plus
 </li>
 <li>
 A levels/High School certificate
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Willing to work in a shift environment
 </li>
 <li>
 PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
 </li>
 <li>
 Willing to wear uniform (Front-line customer facing roles)
 
 
 </li>
 </ul>
 
 In addition to the above, the job specific requirements for the Contact Centre role are:
 
 
 
 <ul>
 <li>
 Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
 </li>
 <li>
 Customer and sales focus to provide excellent service and close any sales opportunity.
 </li>
 <li>
 The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
 
 
 </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 
 
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>

Customer Service Roles

I AM

FEMALE Customer Service Representative – I AM (Dubai, UAE)

Company Description
I AM is a proudly Emirati brand, crafted by Emirati hands and born from a passion for fashion, fragrances, and refined design. Every creation reflects elegance, individuality, and creativity, combining modern style with authentic Emirati values.
We are dedicated to excellence and continuously strive to elevate every aspect of our brand, from our products to our customer experience, ensuring our clients always receive the highest quality service.

⸻

Role Description

We are looking for a Female Customer Service Representative to join our team in Dubai, UAE.
This is a full-time, on-site role where you will play a key part in delivering a premium experience that represents the I AM brand values.

Note: The first two weeks will be full-time for training and evaluation.

⸻

Responsibilities
	•	Provide exceptional customer service and ensure satisfaction and loyalty
	•	Maintain accurate and trustworthy records, with strong Excel skills
	•	Coordinate with teams for timely issue resolution
	•	Handle orders, exchanges, and special client requests efficiently
	•	Contribute ideas to enhance the customer experience

⸻

Qualifications
	•	Female candidates only
	•	Must be on the company’s sponsorship (employment visa)
	•	Previous experience in Customer Service or Client Relations
	•	Excellent communication and interpersonal skills
	•	Strong problem-solving and organizational abilities
	•	Proficiency in Microsoft Excel and basic office tools
	•	Ability to work efficiently in a fast-paced environment
	•	A positive attitude, attention to detail, and passion for fashion and beauty are highly valued

⸻

Working Hours
	•	Weekdays: 6 hours per day, from 4:00 PM to 10:00 PM
	•	Weekends: 8 hours per day, from 4:00 PM to 12:00 AM

⸻

Salary
	•	Starting salary: AED 2,000

⸻

Contact

For applications or inquiries, please reach out via call or WhatsApp: 0589983085

⸻

✨ Join us and be part of an inspiring Emirati brand that celebrates confidence, creativity, and elegance

Costumer Service

Al Ghurair Investment LLC

<ul><li>Act as the primary point of contact for customers, addressing inquiries and resolving issues promptly to ensure a positive customer experience.</li><li>Actively listen to customer needs, empathize with their concerns, and provide tailored solutions that exceed their expectations.</li><li>Work collaboratively with cross-functional teams to address complex customer issues and implement effective solutions.</li><li>Educate customers about product features and services, empowering them to make informed decisions.</li><li>Maintain a thorough understanding of company policies and procedures to provide accurate information to customers.</li></ul>

Hermès

<div>
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Provide a professional and warm welcome to the customer and acknowledge them as soon as they enter the store
 </li>
 <li>
 Make the customer feel comfortable by initiating a conversation that allows them to express the purpose for their visit to the store
 </li>
 <li>
 Redirect the customer to the relevant department when needed (i.e. after-sales, exchanges, and return)
 </li>
 <li>
 Communicate with the sales team to ensure a smooth and professional handover of the customer to the nearest sales advisor or cashier available
 </li>
 <li>
 Ensure a professional farewell to the customer
 </li>
 <li>
 Overseeing and assessing customer service staff activities and providing them with regular performance-related feedback
 </li>
 <li>
 Strategizing and monitoring the daily activities of customer service operations.
 </li>
 <li>
 Assisting customer service staff with duties where required
 </li>
 <li>
 Training staff in areas of customer service and company policies
 </li>
 <li>
 Managing cashier coverage and customer flow to ensure proficient customer service.
 </li>
 <li>
 Investigating and solving customer service complaints
 </li>
 <li>
 Assisting with the development and implementation of service policies, and explaining these to staff and customers
 </li>
 <li>
 Maintaining documentation pertaining to customer service department activities
 </li>
 <li>
 Performing additional duties where needed
 
 
 </li>
 </ul>
 Teamwork:
 
 
 <ul>
 <li>
 Interactive and positive participation in all morning briefings and team meetings to optimize teamwork and problem solving
 </li>
 <li>
 Demonstrate respect and consideration to all colleagues to maintain a solid and dynamic team
 </li>
 <li>
 Share positive ideas and experiences with colleagues
 </li>
 <li>
 Build effective relationships using appropriate verbal and non-verbal communication with other staff and customers
 
 
 </li>
 </ul>
 
 REQUIREMENTS
 
 
 
 <ul>
 <li>
 Previous experience in a retail support, stockroom, or operational role, ideally in retail luxury environment
 </li>
 <li>
 Familiarity with inventory management systems, stock processes, and operational best practices
 </li>
 <li>
 Strong organizational skills with attention to detail and ability to multitask
 </li>
 <li>
 Excellent communication and teamwork skills to support seamless coordination with store teams
 </li>
 </ul>
</div>

Sales & Service Support

Samra Facilities

The Customer Service Advisor will serve as the primary point of contact for clients, managing service requests, coordinating with technical teams, and ensuring exceptional customer satisfaction. This role requires excellent communication skills and a service-oriented mindset.Key ResponsibilitiesServe as the first point of contact for all client inquiries, requests, and complaintsReceive, log, and prioritize service requests through helpdesk system or CAFM softwareCoordinate with site teams to assign and track work orders until completionCommunicate service schedules, updates, and completion status to clientsMonitor response times and SLA compliance for all service requestsConduct follow-up calls to ensure customer satisfaction with completed workEscalate urgent issues and critical complaints to management promptlyMaintain accurate records of all interactions, requests, and resolutionsPrepare regular reports on service request trends, completion rates, and client feedbackCoordinate scheduled preventive maintenance activities with clients to minimize disruptionProcess service requests for permits, access cards, and facility bookingsSupport the invoicing process by tracking billable services and work ordersAssist in conducting client satisfaction surveys and gathering feedbackMaintain positive client relationships through professional and courteous serviceSupport contract management activities and documentationQualifications &amp; RequirementsBachelor's degree or diploma in Business Administration, Hospitality Management, or related fieldMinimum 2-4 years of experience in customer service, preferably in facilities management or real estateExcellent verbal and written communication skills in English (Arabic is mandatory)Proficiency in CAFM software, CRM systems, and MS Office applicationsStrong organizational and multitasking abilitiesUnderstanding of facilities management services and basic technical terminologyProfessional appearance and demeanorAbility to remain calm and professional under pressureProblem-solving mindset with customer-first approachFlexibility to work shifts if requiredKey CompetenciesCustomer service excellenceCommunication and interpersonal skillsAttention to detail and accuracyTime management and prioritizationPatience and empathyCoordination and follow-throughConflict resolutionJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Customer Service Advisor

Explore 8154+ Customer service professional in Dubai this October. Find roles across top companies and apply now to boost your career.

8154 customer service professional jobs IN Dubai

Customer Service

Customer Service

Customer Service Roles

Costumer Service

Customer Service

Sales & Service Support

Customer Service Advisor