sales coordinator

sales representative

sales associate

sales consultant

sales engineer

customer service professional

DreamGateway Immigration Services L.L.C

Job description:We are urgently hiring a Customer Service (CSR)- Outbound for our growing team. Immediate joiners preferred. This role involves engaging with clients and prospects through outbound calls, providing exceptional customer support, and promoting our services. This position offers an opportunity to develop your client engagement skills while contributing to our company's growth and reputation. Freshers here in Dubai are preferrable.Duties:Conduct outbound calls to prospective and existing clients to promote services and gather feedback.Provide outstanding customer support by addressing inquiries, resolving issues, and ensuring client satisfaction.Maintain accurate records of interactions through data entry into CRM systems using Microsoft Office tools.Assist with client onboarding processes, especially explaining service features and benefits.Demonstrate professional phone etiquette and communication skills during all interactions.Analyze customer data to identify trends and opportunities for outreach improvement.Collaborate with team members to develop outreach strategies and improve service delivery.Requirements:Basic knowledge and experience from outreach, call center, tele sales, or customer service is required.Excellent communication and negotiation skills.Confident, persuasive, and customer-oriented attitude.Fluency in English.What We Offer:Training will be provided, willingness to learn is essential.Supportive team environment and continuous training.Visa as per UAE labor lawHealth InsuranceWorking Days: Mon to SatApply now and start your sales career with us today!WhatsApp : +971 50 379 2683Job Type: Full-time

Customer Service (CSR)-Outbound

KCHHCC

A reputable clinic is seeking a motivated and customer-focused Customer Service to join our team. The ideal candidate will be responsible for providing excellent service to customers by addressing inquiries, resolving complaints, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, Invoicing, and a commitment to customer satisfaction.Experience in the medical field is preferred.Job Type: Full-timePay: From AED3,500.00 per monthExperience:<ul><li>UAE: 1 year (Required)</li></ul>

Customer Service

DP World

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for customers through phone, email and in person interactions.
 </li>
 <li>
 Handle customer inquiries, complaints and requests professionally and promptly.
 </li>
 <li>
 Ensure customer issues are resolved effectively while meeting service level agreements.
 </li>
 <li>
 Coordinate and follow up with the concerned departments addressing the customer queries and SRs within the set KPIs
 </li>
 <li>
 Prepare and Issue NOC&rsquo;s, Ejari Certificates, letters, circulars, memo&rsquo;s, presentations, and emails to customers as required and ensure compliance with set KPIs.
 </li>
 <li>
 Oversee and handle incoming and outgoing communications to customers and government authorities on behalf of other departments of DMC.
 </li>
 <li>
 Maintain accurate customer date and update systems as required.
 </li>
 <li>
 Support customer retention by building positive and long-term relationships.
 </li>
 <li>
 Identify opportunities to improve customer experience and services.
 </li>
 <li>
 Prepare service reports, escalate critical issues to management when necessary and Conduct customer related surveys.
 </li>
 <li>
 Follow company policies, procedure and customer service standards.
 </li>
 <li>
 Track incoming requests through the CRM system, escalate them to the appropriate department, and ensure timely follow-up.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.
 
 
 With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.
 
 
 We&rsquo;re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
 
 
 What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer&rsquo;s door.
 
 
 DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures &ndash; not just in what we do but also in how we behave.
 
 
 We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what&rsquo;s possible.
 
 
 WE MAKE TRADE FLOW
 
 
</div>

EXECUTIVE - CUSTOMER SERVICE

Emirates

<div>
 
 Job Purpose
 
 
 
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 
 
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 
 
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 
 
 
 During The Hiring Process, You Can Expect
 
 
 
 
 Step 1 &ndash; Apply
 
 
 
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 
 
 
 Step 2 &ndash; Review
 
 
 
 Our Recruitment Team will review your application.
 
 
 
 Step 3 &ndash; Video Interview and Assessment
 
 
 
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 
 
 
 Step 4 &ndash; Offer
 
 
 
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 
 
 We have outlined below the specific job details for each of our roles:
 
 
 
 I. Customer-facing Roles
 
 
 
 Airport / Customer Service Agent (Emirates and Dnata)
 
 
 As an Airport / Customer Services Agent, you will be one of the first welcoming faces our customers meet at Dubai International Airport, a leading global aviation hub. Every day brings the opportunity to guide travellers from around the globe through check-in, boarding, arrivals, and baggage services with confidence, care, and professionalism.
 
 
 From assisting lounge customers to supporting families, unaccompanied minors, connecting passengers, and those needing extra assistance, you will play a key role in ensuring every journey feels seamless and stress-free.
 
 
 In this role, you will gain strong operational expertise, develop your people and problem-solving skills, and build a career in a dynamic, fast-paced, and highly international environment.
 
 
 Strong performance in this role can also unlock opportunities for career progression and internal moves across airport operations, customer services, and wider business areas.
 
 
 Marhaba Service Agent
 
 
 As a Marhaba Services Agent, you will deliver a personalized airport experience to our guests, supporting them across key touchpoints including check-in, immigration, boarding and baggage services. You will provide dedicated assistance to VIP customers, families, unaccompanied minors and passengers requiring additional support. This role allows you to build strong customer engagement and service excellence skills, while offering career growth across Marhaba&rsquo;s services, airport operations, and customer experience functions.
 
 
 
 II. Back-office Role
 
 
 
 Customer Sales and Service Agent &ndash; Contact Centre
 
 
 As a Contact Centre Customer Sales and Service Agent, you will be the trusted voice of Emirates, delivering exceptional support and care throughout every stage of our customers&rsquo; journey. Your role is pivotal in creating seamless, reassuring experiences, whether you are helping customers plan their travel or resolving real-time queries with confidence and empathy. In this dynamic position, you will engage with customers across multiple communication channels, ensuring that every interaction reflects clarity, consistency, and up-to-date knowledge of our products and services. Your ability to actively listen, think critically, and communicate effectively will make customers feel valued and supported at all times.
 
 
 Joining the Contact Centre fast-paced, multicultural environment means you will not only sharpen your communication, problem-solving, and sales expertise but also unlock clear pathways for career growth, both within the Contact Centre and across the wider Emirates Group.
 
 
 Qualification
 
 
 
 To be considered for Customer Service roles, you must meet the following requirements:
 
 
 
 <ul>
 <li>
 Fluency in both spoken and written English
 </li>
 <li>
 Fluency in any other language is a plus
 </li>
 <li>
 A levels/High School certificate
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Willing to work in a shift environment
 </li>
 <li>
 PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
 </li>
 <li>
 Willing to wear uniform (Front-line customer facing roles)
 
 
 </li>
 </ul>
 
 In addition to the above, the job specific requirements for the Contact Centre role are:
 
 
 
 <ul>
 <li>
 Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
 </li>
 <li>
 Customer and sales focus on providing excellent service and closing any sales opportunity.
 </li>
 <li>
 The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
 
 
 </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 
 
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>

Customer Service Roles

IIQAF

<div>Location: Dubai, United Arab Emirates 
Industry: Construction 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,500 per month
<h3 class="jobSectionHeader">Job Overview</h3>
IIQAF Group is hiring a proactive and professional Customer Service Agent to support our construction operations in Dubai. The ideal candidate will manage client communication, service coordination, complaint resolution, project updates, and administrative support while ensuring exceptional customer satisfaction across construction projects.
This role is ideal for candidates searching for Customer Service jobs in Dubai, Customer Service Agent UAE, Construction Customer Support Dubai, Client Service Executive UAE, or Customer Care Representative Construction industry.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Handle customer inquiries, service requests, and project-related communications</li><li>
Coordinate with project managers, site supervisors, and technical teams</li><li>
Provide accurate project updates and service information to clients</li><li>
Resolve customer complaints and service issues efficiently</li><li>
Maintain CRM systems and customer service documentation</li><li>
Schedule site visits, follow-ups, and service appointments</li><li>
Ensure high standards of client satisfaction and relationship management</li><li>
Prepare reports on customer feedback and service performance</li><li>
Support sales and operations teams with administrative coordination</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Customer Service Agent, Customer Support Executive, or Client Service Representative</li><li>
Experience in construction, engineering, or project-based industries (preferred)</li><li>
Strong communication and interpersonal skills</li><li>
Knowledge of CRM software and Microsoft Office</li><li>
Ability to manage multiple inquiries in a fast-paced environment</li><li>
Strong problem-solving and conflict resolution skills</li><li>
Professional and customer-focused attitude</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration or related field</li><li>
Experience handling B2B or project-based client support</li><li>
Familiarity with construction terminology and project workflows</li></ul></div>

Customer Service Agent

 ACTION BOULEVARD GAMES ARCADE L.L.C

Customer Service Crew / ReceptionistLocation: Dubai, UAE Industry: Entertainment / Bowling CenterJob Description: We are seeking a friendly, professional, and customer-focused Customer Service Crew / Receptionist to join our team. The ideal candidate will be responsible for delivering excellent guest service, handling front-desk operations, and supporting the daily activities of the center.Key Responsibilities:<ul><li>Welcome guests and provide exceptional customer service at all times</li><li>Handle cash transactions accurately and responsibly</li><li>Manage front-desk duties including registrations, inquiries, and telephonic communication</li><li>Work closely with team members to ensure cleanliness, organisation, and overall presentation of the centre</li><li>Assist guests with information about services, promotions, and centre policies</li><li>Follow company SOP and maintain professional conduct</li></ul>Requirements &amp; Qualifications:<ul><li>Bachelor&rsquo;s Degree, Diploma, or equivalent qualification preferred</li><li>Minimum 1 year of customer service experience (required) preferably entertainment sector</li><li>Able to work flexible hours</li><li>Minimum 1 year of cash-handling experience (required)</li><li>Excellent interpersonal and communication skills</li><li>Professional appearance, presentation, and mannerisms</li><li>Positive attitude with strong teamwork skills</li><li>Basic computer skills including typing, drafting, and handling phone calls</li><li>Immediately available to join.</li></ul>Apply through indeed or Email to bowlingcenterdubai@gmail.comJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Receptionist

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Customer Service (CSR)-Outbound

Customer Service

EXECUTIVE - CUSTOMER SERVICE

Customer Service Roles

Customer Service Roles

Customer Service Agent

Receptionist