customer service representative

account manager - cairo

account manager, uae

account team lead, growth – middle east (cairo-based) Jobs in Cairo

ai trainer - arabic fluency (egypt) Jobs in Cairo

ai trainer - arabic fluency (egypt)

customer service recruitment associate arabic english speaker

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 What You&rsquo;ll Do
 
 
 
 SAP Enterprise Cloud Services (
 
 ECS
 
 ) organization is responsible for providing cloud hosted infrastructure, technical &amp; application managed services to our SAP private cloud customers. The Technical Service Manager (TSM) plays a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. This includes analyzing customer&rsquo;s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.
 
 
 
 As Technical Service Manager you will be responsible for the following tasks:
 
 
 
 <ul>
 <li>
 Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point person for technical issues, service requests and incidents
 </li>
 <li>
 Understand the customer business, goals, and challenges to suggest technical solutions &amp; services
 </li>
 <li>
 Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools
 </li>
 <li>
 Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine)
 </li>
 <li>
 Identify top issues, define &amp; execute service plan activities and orchestrate implementation of technical action items across customer landscapes
 </li>
 <li>
 Design optimal SAP configuration to maximize system performance and availability.
 </li>
 <li>
 Identify and position offerings by SAP that deliver value to the customer.
 
 
 </li>
 </ul>
 
 What Do You Need To Bring
 
 
 
 <ul>
 <li>
 Fluency in English AND Arabic is mandatory. Any other language is an advantage
 </li>
 <li>
 Minimum 10 years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis)
 </li>
 <li>
 Minimum 8 years of experience in a customer-facing role
 </li>
 <li>
 Hands on experience and working knowledge of Unix/Linux flavors, SAP HANA and Sybase data bases
 </li>
 <li>
 Experience in de-escalating critical situations.Solid know-how on SAP Technologies and Products (SAP certification highly beneficial)
 </li>
 <li>
 Hyperscalers certification (AWS, Azure, GCP) is a plus
 </li>
 <li>
 Strong customer orientation with a focus on relationship-, expectation- and de-escalation managemen
 
 
 </li>
 </ul>
 
 Meet your team
 
 
 
 ECS organization is a global organization and the regional TSM team is located across South of Europe, Middle East and Africa. We are highly diverse and positive spirited team. Next to our obsession for customer satisfaction, we value internal knowledge sharing &amp; collaboration as well as make ECS organization a little better every day. We ask for your application to be submitted in English language only.
 
 
 
 #SAPECSCareer
 
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 438650 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Senior Technical Service Manager

Talkpush

<div>
 
 WE ARE HIRING.
 
 
 
 Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just have a chat with us on our website or on our Facebook page.
 
 
 Read more about the Talkpush culture here.
 
 
 ⚠️
 
 DON'T APPLY FOR A JOB AT TALKPUSH IF THIS IS YOU
 
 
 
 Recruitment is one of the oldest, most established industries, and we're out to change it completely through automation. To make that dream come true, we need people with a fire in their belly who would rather deliver unpleasant truths to customers rather than slap together a quick fix. This isn't a 9-to-5 job that delivers the same experience every day, but a place where once in a while, you wake up with a burning desire to implement a new solution and to test the heck out of it.
 
 
 This means that people who think sucking up to the boss or being a yes-person is the path to success, who aren't willing to stand behind their idea, even in the face of pushback, who prefer change to be predictable and gradual, won't be very happy here. They might be smart, kind, and lovely, but this isn't their pot's lid. If you're the kind of person who gets a little obsessed about a problem and can't think of anything else until you can puzzle it out, we can offer interesting challenges, an international team that will challenge you, and a mission to help millions of people get hired by focusing relentlessly on building better candidate experiences. Does this sound a little scary and overly ambitious? Good, that's just how we like it. ✨
 
 
 
 Solutions Engineer &mdash; Egypt (Remote)
 
 
 
 
 Location:
 
 Fully Remote
 
 
 
 Salary:
 
 Based on experience
 
 
 
 Product Focus:
 
 AI-First Recruitment Technology
 
 
 Egypt is one of our largest markets by user volume, and we don't yet have anyone on the ground. This role is about changing that: getting deep into customer configurations, fixing what's broken, and building real relationships with the recruitment managers and team leaders who use our platform every day.
 
 
 This isn't a commercial role. You won't carry a revenue number. You'll be the person who makes the product work brilliantly for the customer &mdash; and over time, builds a local Talkpush community in Egypt through monthly in-person meetups.
 
 
 
 What You'll Do
 
 
 
 
 Configuration &amp; Problem-Solving
 
 
 
 <ul>
 <li>
 Own a queue of customer tickets and configuration requirements each week
 </li>
 <li>
 Configure Autoflows, integrations, and bot interactions to match customer needs
 </li>
 <li>
 Audit existing setups and optimise for performance, response quality, and adoption
 </li>
 <li>
 Troubleshoot issues end-to-end and resolve them with minimal escalation
 
 
 </li>
 </ul>
 
 Customer Engagement
 
 
 
 <ul>
 <li>
 Run weekly technical check-ins with recruitment managers and team leaders
 </li>
 <li>
 Translate customer pain into specific platform changes and configuration tweaks
 </li>
 <li>
 Set clear expectations on what's possible and how long it takes
 
 
 </li>
 </ul>
 
 Community Building (Egypt)
 
 
 
 <ul>
 <li>
 Organise a monthly in-person event for Talkpush users and prospects in Cairo or Alexandria
 </li>
 <li>
 Build word-of-mouth in the local recruitment community
 </li>
 <li>
 Surface market intelligence back to the global team
 
 
 </li>
 </ul>
 
 Supervising AI Agents
 
 
 
 <ul>
 <li>
 Review and optimise AI interview agent configurations
 </li>
 <li>
 Spot performance issues before customers do
 </li>
 <li>
 Feed insights back into product
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Background in technical support (Level 2/3), configuration-heavy roles, business analysis, industrial engineering, or as a developer who's moved into customer-facing work
 </li>
 <li>
 Proven ability to work with enterprise customers over the long haul without burning out &mdash; this work is detailed, repetitive at times, and requires patience
 </li>
 <li>
 Native or fluent Arabic; strong professional English
 
 
 </li>
 </ul>
 
 Attitude (this matters more than credentials)
 
 
 
 <ul>
 <li>
 Resilience. You've handled difficult enterprise customers for years and kept your composure. Chaos and ambiguity don't faze you.
 </li>
 <li>
 Doer mindset. You'd rather fix something than write a memo about fixing it.
 </li>
 <li>
 Solitary focus. You're comfortable doing deep configuration work alone for hours.
 </li>
 <li>
 Pragmatic. You solve the problem in front of you rather than chasing the perfect solution.
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Ability to vibe-code (light scripting, prompt engineering, or agent configuration)
 </li>
 <li>
 Experience with workflow automation tools
 </li>
 <li>
 Prior exposure to recruitment, HR tech, or BPO industries
 
 
 </li>
 </ul>
 
 Why Join
 
 
 
 <ul>
 <li>
 Build something from scratch in a major market where we have demand but no presence
 </li>
 <li>
 Work directly with the EMEA Director, not through layers of management
 </li>
 <li>
 Influence product direction through what you learn from customers
 </li>
 <li>
 A globally distributed team that values doers over talkers
 </li>
 </ul>
</div>

Solutions Engineer — Egypt (Remote)

Sonata Software

<div>
 
 
 CSA GD Job Description for Windows Server &amp; Client along with SCCM &amp; Intune. (Egypt)
 
 
 
 We are seeking a highly skilled and experienced Platforms Architect to join our team. The ideal candidate will have extensive knowledge and hands-on experience with
 
 Windows Server &amp; Client along with SCCM &amp; Intune. (Above 10 yrs experience with English and Arabic)
 
 
 
 
 Windows Server.
 
 
 
 The Microsoft Platform Engineer (Client, servers and virtualization) Engineer role requires knowledge and experience in a number of the following technologies/areas:
 
 <ul>
 <li>
 Experience with Deployment technologies like WDS, MDT, High Availability technologies like storage Backup Hyper-V.
 </li>
 <li>
 Expertise on Storage SAN NAS DAS understanding of storage stack its architecture.
 </li>
 <li>
 Virtualization (Hyper-V) : Monolithic and Microkernel, Hyper-V ring Architecture.
 </li>
 <li>
 VHD and AVHDX Merging Checking integrity with its differencing chain.
 </li>
 <li>
 Failover, Planned Failover, Test Failure, Unplanned Failover.
 </li>
 <li>
 Hyper-V Migration.
 </li>
 <li>
 Windows as a service with its deployment rings concepts, co-management with MEMCM is an added advantage.
 </li>
 <li>
 Troubleshooting windows updates issues and understanding of Component based servicing.
 </li>
 <li>
 Understanding of Patch Management and experience with Windows Server Update Services (WSUS).
 </li>
 <li>
 Windows Server Operating System knowledge which includes understanding of NTFS/Share Permissions, File Sharing, Performance Monitoring, Event logging, Task Manager, Windows Firewall, User and Group Management.
 </li>
 <li>
 Understanding of WMI and familiarity with WMI queries
 </li>
 <li>
 Active Directory concepts such as Kerberos, LDAP, Sites and Security Groups.
 </li>
 <li>
 Understanding of TCP/IP and other networking services: DNS, WINS, DHCP, Routing.
 </li>
 <li>
 Exceptional Problem-Solving and Communication Skills - Spoken and written English (including technical writing).
 </li>
 </ul>
 
 
 
 
 
 Windows client
 
 
 
 Role type Customer Engineer - CSA Skills Required Broad knowledge of Windows Server &amp; Windows 10 and Windows 11 platforms, including deployment, management, and troubleshooting.
 
 
 Expertise in Windows 365, providing seamless hybrid work environments by integrating with Azure Virtual Desktop.
 
 
 Proficiency in Microsoft Intune for device management, including application deployment, security baselines, and dynamic provisioning.
 
 
 Experience with Windows Hello for Business, Windows Sandbox Management, and Endpoint Analytics for Windows 11.
 
 
 Ability to manage and configure Windows 365 Cloud PCs, ensuring consistent and uninterrupted work experiences.
 
 
 Windows &amp; Cloud Environments Windows 10/11 &ndash; Deployment, configuration, troubleshooting
 
 
 Windows 365 Cloud PC
 
 
 &ndash; Provisioning, optimization, licensing, and performance tuning Entra ID (Azure AD) Hybrid Join &amp; Entra Join
 
 
 &ndash; Configuration and troubleshooting Windows Update for Business (WUFB)
 
 
 &ndash; Update compliance and management LAPS (Local Administrator Password Solution) &amp; Windows LAPS
 
 
 &ndash; Configuration, management, and differences KMS / MAK Licensing / Cloud-based licensing
 
 
 &ndash; For W365 and traditional enterprise activation Virtual Desktop &amp; Cloud Solutions Windows 365 vs. Azure Virtual Desktop (AVD)
 
 
 &ndash; Use case comparison and best practices Networking &amp; Bandwidth Tuning
 
 
 &ndash; Optimizing Cloud PC performance Security &amp; Compliance Microsoft Defender for Endpoint (MDE)
 
 
 &ndash; Security policies, monitoring, and integrations Conditional Access &amp; Device Compliance
 
 
 &ndash; Enforcing security baselines (GPOs, Intune at a high level) BitLocker &amp; Windows Hello for Business
 
 
 &ndash; Encryption and authentication Security Standards &amp; Baselines
 
 
 &ndash; NIST 800-53, Zero Trust principles Application Management &amp; Deployment Winget &amp; MSIX Packaging
 
 
 &ndash; Modern app deployment Microsoft Store for Business (MsFB) Private Store Deprecation
 
 
 &ndash; Transition planning Identity &amp; Authentication Entra AD (Azure AD) &amp; Hybrid Join
 
 
 &ndash; When and how to use them Single Sign-On (SSO) &amp; Multi-Factor Authentication (MFA)
 
 
 &ndash; Securing endpoints RBAC (Role-Based Access Control)
 
 
 &ndash; Ensuring scoped access Networking &amp; Connectivity VPN &amp; Always-On VPN
 
 
 &ndash; Secure remote access Cloud PC Networking
 
 
 &ndash; Latency, bandwidth, and connectivity considerations Wi-Fi Authentication
 
 
 &ndash; 802.1X, certificate-based authentication DNS, DHCP, Firewall Basics
 
 
 &ndash; Endpoint connectivity essentials Monitoring &amp; Troubleshooting Windows Event Logs Perf Logs &amp; Defender Logs
 
 
 &ndash; Digging into issues Performance Monitoring
 
 
 &ndash; Task Manager, Resource Monitor, Sysinternals tools Remote Troubleshooting
 
 
 &ndash; Quick Assist, Remote Desktop Other Essential Skills Problem-Solving Mindset
 
 
 &ndash; Can diagnose and resolve complex issues Scripting &amp; Automation
 
 
 &ndash; PowerShell for automation and remediation Documentation &amp; Knowledge Sharing
 
 
 &ndash; Creating technical guides and best practices Collaboration
 
 
 &ndash; Working cross-functionally with security, networking, and IT teams User-Centric Approach
 
 
 &ndash; Balancing security and usability Optional Skills 8+ years&rsquo; experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting
 
 
 
 SCCM/Intune Customer Engineer
 
 
 
 We are looking for a SCCM/Intune Customer Engineer to provide technical support for Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune environments. This role focuses on assisting customers with request resolution, troubleshooting, and day-to-day operational support, helping ensure reliable endpoint management across on-premises and cloud-based devices.
 
 
 Key Responsibilities
 
 
 &bull; Responsibilities include, but are not limited to, the following examples:
 
 
 &bull; Provide Tier 3 support to customers for technical requests related to SCCM and Intune environments.
 
 
 &bull; Proactively review customer concerns and provide recommendations to improve endpoint management, user experience, and policy compliance.
 
 
 &bull; Investigate and resolve requests related to:
 
 
 &bull; - SCCM: application deployment, task sequences, driver packages, software update groups (SUGs), boundaries and boundary groups, distribution point health, and client push installation.
 
 
 &bull; - Intune: device compliance policies, configuration profiles, app protection policies, Autopilot deployment profiles, and co-management setup.
 
 
 &bull; Support mobile device management (MDM) requests, including:
 
 
 &bull; - Enrollment and management of iOS, Android, and Windows 10/11 devices.
 
 
 &bull; - Mobile app deployment via Intune (store apps, LOB apps, and web links).
 
 
 &bull; - Addressing customer requests related to enrollment challenges, access configurations, and policy enforcement across mobile platforms.
 
 
 &bull; Assist customers with transitioning workloads from SCCM to Intune, including Windows Update for Business, endpoint security, and app deployment.
 
 
 &bull; Analyze logs and diagnostics (e.g., CMTrace, Event Viewer, Intune troubleshooting blade, MDM Diagnostic stool) to identify root causes and resolve requests efficiently.
 
 
 &bull; Provide clear, professional technical guidance to customers and internal teams, adjusting communication style based on audience and context.
 
 
 &bull; Document support requests, investigation steps, resolutions, and known best practices.
 
 
 &bull; Collaborate with engineering or escalation teams when advanced troubleshooting or deeper investigation is required.
 
 
 
 
 
 Soft Skills &amp; Presentation skills
 
 
 &bull; Strong communication skills with the ability to translate complex technical topics into simple, customer-friendly language.
 
 
 &bull; Active listening and empathy when engaging with end users or customer teams.
 
 
 &bull; Adaptable and calm under pressure, especially when working with high-impact or time-sensitive support requests.
 
 
 &bull; Excellent time management, prioritization, and follow-through. &bull; Strong sense of ownership and accountability for customer experience and outcomes.
 
 
 &bull; Collaborative mindset with a willingness to work cross-functionally to drive resol
 
 
 
 
 
 Good to have : Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate)
 
 
 Understanding of competitor clouds and how they compare to Microsoft solutions.
 
 
 Technical experience with hybrid infrastructures, architecture designs, and technology management.
 
 
 Proven track record in successfully planning, deploying, operating, and optimizing cloud environments.
 
 
 Advanced Microsoft certifications are preferred.
 
</div>

Customer Solutions Architect

Confidential

<div>
 
 
 Role Summary
 
 
 
 We're looking for a bilingual (Arabic/English) Content Editor to write, translate, and quality-check the descriptions, titles, and editorial copy that appear across our TV channels and streaming platforms. You'll make sure every show, movie, and series reads naturally and accurately in both languages &mdash; so audiences can find and understand content no matter which language they browse in. You'll also help manage the schedules and systems that get this content published on time.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Write, update, and maintain program schedules, metadata, synopses, genres, ratings, artwork, and promotional copy in both Arabic and English.
 </li>
 <li>
 Proofread and quality-check Arabic-language copy, including correct right-to-left display, grammar, and tone.
 </li>
 <li>
 Adapt English-language content metadata for Arabic-speaking audiences and territories (and vice versa), keeping cultural context in mind.
 </li>
 <li>
 Maintain and update program schedules, episode/series information, and content details across linear TV channels and streaming (SVOD) platforms.
 </li>
 <li>
 Coordinate with Programming, Marketing, Localization, and Digital teams to make sure content copy and schedules go out accurate and on time.
 </li>
 <li>
 Learn and work within our scheduling/publishing systems (EPG tools, CMS) .
 </li>
 <li>
 Handle last-minute schedule changes, live event updates, and urgent content corrections.
 </li>
 <li>
 Support new title launches, seasonal campaigns, and special programming with fresh, accurate copy.
 </li>
 <li>
 Track and report on copy quality and coverage across languages.
 </li>
 <li>
 Suggest ways to speed up or improve the review/editing workflow.
 </li>
 <li>
 Ensure EPG accuracy, consistency, and completeness across multiple platforms, territories, and distribution partners.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Experience
 
 
 <ul>
 <li>
 4+ years' experience in translation, copywriting, editing, journalism, localization, or content writing (media/entertainment experience a plus, not required).
 </li>
 <li>
 Fluent in Arabic and English &mdash; strong written skills in both are essential.
 </li>
 <li>
 Excellent editing and proofreading skills; comfortable catching grammar, tone, and cultural nuance issues.
 </li>
 <li>
 Comfortable learning new software tools and systems (CMS, scheduling/publishing platforms).
 </li>
 <li>
 High attention to detail and strong organizational skills.
 </li>
 <li>
 Able to manage multiple deadlines and prioritize under pressure.
 </li>
 <li>
 Good Microsoft Excel skills.
 </li>
 <li>
 French reading/writing is a strong plus.
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Experience with TV, streaming (OTT/SVOD), or digital media content.
 </li>
 <li>
 Familiarity with content management systems or metadata tools.
 </li>
 <li>
 Understanding of Arabic localization and RTL text formatting.
 </li>
 </ul>
 
 
 
</div>

Bilingual Content Editor – TV & Streaming Metadata

Dkhoon Emirates

<div>
 
 
 Job Title: International Legal Officer
 
 
 
 
 Location: Egypt
 
 
 
 
 Employment Type: Full-time
 
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 
 We are looking for an experienced International Legal Officer to join our team in Egypt. The successful candidate will provide legal support for the company's international operations, ensuring compliance with applicable laws, reviewing commercial agreements, and managing legal matters across multiple jurisdictions.
 
 
 
 
 
 
 
 Key Responsibilities :
 
 
 
 
 
 <ul>
 
 <li>
 
 Draft, review, and negotiate commercial contracts, NDAs, supplier agreements, and service contracts.
 
 </li>
 
 <li>
 
 Ensure compliance with Egyptian laws and international legal requirements.
 
 </li>
 
 <li>
 
 Provide legal advice on corporate, commercial, labor, and regulatory matters.
 
 </li>
 
 <li>
 
 Coordinate with external legal counsel and government authorities.
 
 </li>
 
 <li>
 
 Support company registrations, licensing, and corporate governance activities.
 
 </li>
 
 <li>
 
 Monitor legal and regulatory updates affecting international business operations.
 
 </li>
 
 <li>
 
 Assist in resolving legal disputes and managing litigation when required.
 
 </li>
 
 <li>
 
 Develop and maintain legal policies, procedures, and compliance documentation.
 
 </li>
 
 <li>
 
 Conduct legal research and provide practical recommendations to management.
 
 </li>
 
 <li>
 
 Maintain organized legal records and documentation.
 
 </li>
 
 </ul>
 
 
 
 
 
 Qualifications :
 
 
 
 
 
 <ul>
 
 <li>
 
 Bachelor's degree in Law (LL.B.) from a recognized university.
 
 </li>
 
 <li>
 
 3&ndash;5 years of experience in corporate, commercial, or international legal affairs.
 
 </li>
 
 <li>
 
 Strong knowledge of Egyptian corporate and labor laws.
 
 </li>
 
 <li>
 
 Experience reviewing and drafting contracts in English and Arabic.
 
 </li>
 
 <li>
 
 Excellent legal research, analytical, and negotiation skills.
 
 </li>
 
 <li>
 
 Strong communication and interpersonal skills.
 
 </li>
 
 <li>
 
 Ability to manage multiple priorities and work under pressure.
 
 </li>
 
 <li>
 
 Fluent in English and Arabic (written and spoken).
 
 </li>
 </ul>
</div>

International Legal Officer

Talaat Moustafa Group

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet all customers warmly and deliver an exceptional, high-end shopping experience that reflects the brand&rsquo;s standards.
 </li>
 <li>
 Assist clients in finding the perfect fit and proactively suggest complementary items to maximize basket size and complete outfits.
 </li>
 <li>
 Achieve daily and monthly sales targets while actively monitoring personal Key Performance Indicators (KPIs).
 </li>
 <li>
 Maintain and develop a personal client book, proactively reaching out to regular customers regarding new arrivals, exclusive collections, and promotional events.
 </li>
 <li>
 Ensure the sales floor remains clean, organized, and compliant with visual merchandising guidelines (folding, hanging, and displaying stock).
 </li>
 <li>
 Assist with stock shipments, conduct inventory counts, and efficiently replenish merchandise from the backroom to the shop floor.
 </li>
 <li>
 Process transactions swiftly and accurately utilizing the Point of Sale (POS) system.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Experience
 
 : 1&ndash;2 years of experience in retail sales.
 </li>
 <li>
 
 Education
 
 : High School Diploma or Bachelor&rsquo;s Degree.
 </li>
 <li>
 
 Languages
 
 : Fluency in both Arabic and English to effectively communicate with a diverse customer base.
 </li>
 <li>
 
 Communication Skills
 
 : Exceptional interpersonal and active listening skills with the ability to build trust and rapport with premium shoppers.
 </li>
 <li>
 
 Presentation:
 
 A neat, professional, and well-groomed appearance aligned with a premium fashion brand.
 </li>
 <li>
 
 Flexibility
 
 : Ability to work flexible shift schedules, including weekends, evenings, and public holidays.
 </li>
 </ul>
</div>

Sales Associate

El Gouna Film Festival

<div>
 
 Role Overview
 
 
 
 The Front Office Administrator is the first point of contact for visitors and employees while providing administrative support across all departments of El Gouna Film Festival (GFF). This role ensures smooth front office operations, coordinates daily administrative tasks, and supports internal teams in a fast-paced environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Welcome visitors, guests, and partners, and manage incoming calls, emails, and inquiries.
 </li>
 <li>
 Provide administrative support to all GFF departments.
 </li>
 <li>
 Schedule meetings, manage calendars, and coordinate meeting logistics.
 </li>
 <li>
 Prepare, organize, file, and archive documents and reports.
 </li>
 <li>
 Manage office supplies, courier services, and general office administration.
 </li>
 <li>
 Coordinate travel, accommodation, and other administrative arrangements when required.
 </li>
 <li>
 Support HR, Finance, Operations, and other departments with administrative tasks.
 </li>
 <li>
 Maintain organized records while ensuring confidentiality.
 </li>
 <li>
 Assist with office coordination and day-to-day operational needs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in an administrative, receptionist, or front desk role.
 </li>
 <li>
 Proficiency in Microsoft Office and Google Workspace.
 </li>
 <li>
 Excellent communication skills in Arabic and English.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Professional, proactive, and customer-focused.
 </li>
 <li>
 High attention to detail and ability to maintain confidentiality.
 </li>
 <li>
 Ability to work collaboratively in a dynamic environment.
 
 
 </li>
 </ul>
 
 About Elgouna Film Festival
 
 
 
 El Gouna Film Festival, founded in 2017, is one of the leading festivals in the MENA region. GFF aims to showcase a wide variety of films for a passionate and knowledgeable audience, while fostering better communication between cultures through the art of filmmaking. Its goal is to connect filmmakers from the region with their international counterparts in the spirit of cooperation and cultural exchange. The festival is committed to the discovery of new voices and strives to be a catalyst for the development of cinema in the Arab world, especially through its industry arm CineGouna Platform.
</div>

Front Office Administrator

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