customer service representative Jobs in Cairo

customer service representative

customer service specialist Jobs in Cairo

customer service specialist

receptionist

call center - english customer service Jobs in Cairo

call center - english customer service

contact center advisor

customer service rep

Sutherland

<div>
 
 🌟
 
 We&rsquo;re Hiring: Customer Service Specialist
 
 
 
 📍
 
 Location:
 
 New Cairo
 
 
 🕘
 
 Job Type:
 
 Full-Time | On-site
 
 
 👋
 
 About Us
 
 
 
 At Sutherland, we help global brands grow smarter through AI, automation, cloud engineering, and digital solutions.
 
 
 We believe in innovation, teamwork, and creating great experiences&mdash;not just for our clients, but for our people too. With hundreds of patented AI solutions and a flexible as-a-service model, we&rsquo;re all about moving fast, thinking big, and growing together.
 
 
 💬
 
 About the Role
 
 
 
 We&rsquo;re looking for friendly, confident, and customer-focused individuals to join our team as
 
 Customer Service Specialists
 
 .
 
 
 In this role, you&rsquo;ll help customers, solve problems, and ensure every interaction ends on a positive note.
 
 
 🛠️
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Answer customer questions and provide support
 </li>
 <li>
 Resolve issues in a calm, professional, and friendly manner
 </li>
 <li>
 Communicate clearly and confidently over the phone
 </li>
 <li>
 Make customers feel heard, valued, and supported
 </li>
 <li>
 Work closely with your team to deliver excellent service
 </li>
 </ul>
 
 ✅
 
 Who Can Apply?
 
 
 <ul>
 <li>
 Fresh graduates &amp; dropouts are welcome
 </li>
 <li>
 Good communication and customer service skills
 </li>
 <li>
 Positive attitude and willingness to learn
 </li>
 <li>
 Strong listening and problem-solving skills
 </li>
 <li>
 Team player
 </li>
 <li>
 Fluent English (B2/C1 level)
 </li>
 <li>
 Ability to work night &amp; overnight shifts
 </li>
 </ul>
 
 🎁
 
 What&rsquo;s In It for You?
 
 
 <ul>
 <li>
 Attractive salary
 </li>
 <li>
 Fully paid training
 </li>
 <li>
 KPIs granted for the first 3 months
 </li>
 <li>
 Social &amp; medical insurance
 </li>
 <li>
 Free transportation
 </li>
 <li>
 Overnight allowance
 </li>
 <li>
 Real opportunities for career growth and promotion
 </li>
 </ul>
 
 ✨
 
 Ready to Apply?
 
 
 
 Send your CV to:
 
 rania.sekik@sutherlandglobal.com
 
 
 
 
 
</div>

Customer Service Representative

TTEC

<div>
 Be the spark that brightens days and ignite your career with TTEC&rsquo;s award-winning employment experience. As a
 
 Customer Service Representative &ndash; Nights working on site in Cairo, Egypt
 
 , you&rsquo;ll be a part of bringing humanity to business. #experienceTTEC
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 Do you have a passion for helping others? Whether it&rsquo;s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you&rsquo;ll be the difference between their customer experience being just average or an exceptional one.
 
 
 
 During a Typical Day, You&rsquo;ll
 
 
 
 <ul>
 <li>
 Answer incoming communications from customers
 </li>
 <li>
 Conduct research to provide answers for customers to resolve their issues
 
 
 </li>
 </ul>
 
 What You Bring To The Role
 
 
 
 <ul>
 <li>
 6 months or more of customer services experience
 </li>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Recognize, apply and explain your product or service knowledge
 </li>
 <li>
 Computer experience
 
 
 </li>
 </ul>
 
 What You Can Expect
 
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Base wage plus performance bonus opportunities
 </li>
 <li>
 And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com for more information.
 
 
 </li>
 </ul>
 
 A Bit More About Your Role
 
 
 
 We&rsquo;re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can&rsquo;t be taught &ndash; a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
 
 
 You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
 
 
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
 
 Job
 
 
 
 _Customer Care Representative
</div>

Customer Service Representative – Nights

Concentrix

<div>
 
 Company Description
 
 
 
 
 
 Concentrix is a global technology and services leader that partners with the world&rsquo;s best brands to solve their toughest business challenges. We design, build, and run fully integrated solutions across the enterprise, delivering advanced technology and deep industry expertise. With unique data and insights, we help over 2,000 clients enhance their operational efficiency and customer interactions. Concentrix aims to simplify business processes, ensuring seamless transactions and interactions for a world that works.
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time remote role for a Customer Service Support representative. The daily responsibilities include providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience.
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Graduate or dropout with military certificate
 </li>
 <li>
 No experience needed
 </li>
 <li>
 English speaker B2 - C1
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 ready to start immediately
 </li>
 <li>
 Egyptian with valid ID
 </li>
 </ul>
 
 
 
 
 What we offer
 
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Medical &amp; social insurance
 </li>
 <li>
 Safe and inclusive work environment
 </li>
 <li>
 Professional training and development
 </li>
 </ul>
 
 
</div>

Annonymous

<div>
 
 Kindly read the conditions well. Applications that do not meet the listed requirements will not be considered.
 
 
 📢 Customer Care Advisors | New Cairo
 
 Jadeer is hiring on behalf of one of our clients.
 
 
 
 Are you ready to grow your career in customer experience within a fast-paced fintech environment?
 
 
 📍 Location: New Cairo (Tagamoa) &ndash; On-site
 
 &bull;Salary up to 23k gross
 
 &bull;Quarterly performance bonus
 
 &bull;Transportation provided + door-to-door tansportation for shifts ending after 10 PM
 
 &bull;Rotational shifts: 9 hours including 1-hour break between 7:00 AM and 11:00 PM (up to 12:00 AM max)
 
 &bull;Fixed shift every 2-weeks
 
 
 🗨 Requirements
 
 
 &bull;Graduates only
 
 &bull;6 months of experience in customer service or call center roles
 
 &bull;English proficiency (B2 to C1)
 
 &bull;Flexibility to work rotational shifts
 
 
 📩 Apply now and send it to someone who might be interested!
 
 Send your CV to: shahd.emad@jadeer.ai
 
 Or Whatsapp: 01556267139
 
 Subject line: Customer Care Advisor
 
</div>

Customer Service Agent

<div>
 
 Job Title:
 
 
 
 Customer Service - Chat &amp; Email Vacancy
 
 
 
 
 
 
 
 Job Description
 
 
 :Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success
 
 
 ?The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 .
 
 Requirements
 
 
 
 :-- GRADs on
 
 
 ly- English level B2 or above is a MU
 
 
 ST- Ready to start immediate
 
 
 ly-Flexible with night &amp; Over night shif
 
 
 
 
 
 
 ts
 
 Benefits
 
 
 
 :-- Transportation Provi
 
 
 ded- Social &amp; Medical insura
 
 
 nce- Immediately Hir
 
 
 ing- Night Shifts Allowa
 
 
 nce- 24/7 Shi
 
 
 fts-Competitive Sal
 
 
 
 
 ary
</div>

Customer Service Representative - Chat and Email

<div>
 
 Talk your way to 22K and beyond
 
 
 
 
 
 Concentrix Egypt is hiring at our Maadi site for one of our top international sales accounts, all inbound calls. More calls means more commission.
 
 
 This isn&rsquo;t just a job. It&rsquo;s where your hustle actually pays off.
 
 
 
 
 
 Here&rsquo;s what you get:
 
 
 * A total salary package that exceeds 20,000 EGP
 
 
 * Uncapped sales incentives on top of your salary
 
 
 * The highest promotion rate across all accounts. Real growth, real fast
 
 
 * Free transportation
 
 
 * Medical and social insurance
 
 
 * Certified training courses through Concentrix University at no cost
 
 
 * A culture that celebrates performance with weekly Fanatical Fridays
 
 
 If you&rsquo;re ambitious, sharp, and ready to earn what you&rsquo;re worth this is your chance.
 
 
 
 
 
 Location: Maadi
 
 
 Apply now and take control of your career
 
 
 #ConcentrixEgypt #NowHiring #SalesJobs #MaadiCareers #GenZTalent #CareerMoves #LevelUp
 
</div>

Nahdet Misr Publishing Group

<div>
 
 
 Strategic Marketing Leadership
 
 
 
 
 &bull; Define and own the annual marketing strategy for all BU brands, aligned with corporate commercial objectives.
 
 
 
 &bull; Lead brand planning cycles: situational analysis, segmentation, positioning, messaging, and tactical grid.
 
 
 
 &bull; Identify growth opportunities in existing a areas; propose go-to-market approaches for new launches.
 
 
 
 &bull; Develop multi-year brand roadmaps and manage the marketing P&amp;L budget.
 
 
 
 
 Brand Management &amp; Campaigns
 
 
 
 
 &bull; Oversee the development of promotional materials, content, and campaign assets in compliance with regulatory and ethical guidelines.
 
 
 
 &bull; Lead integrated marketing campaigns and measure ROI effectively.
 
 
 
 &bull; Manage product lifecycle from pre-launch through maturity and loss-of-exclusivity phases.
 
 
 
 &bull; Maintain brand consistency across all touchpoints
 
 
 
 
 Commercial Excellence &amp; Analytics
 
 
 
 
 &bull; Partner with sales leadership to translate brand strategy into field execution plans, cycle meetings, and rep-facing tools.
 
 
 
 &bull; Define KPIs, monitor campaign performance, and present insights to the executive committee.
 
 
 
 &bull; Optimize budget allocation based on channel effectiveness and market dynamics.
 
 
 
 
 
 People &amp; Organizational Leadership
 
 
 
 
 &bull; Lead, mentor, and develop a team of brand managers and marketing executives.
 
 
 
 &bull; Foster a performance-driven, innovative, and compliant marketing culture.
 
 
 
 &bull; Set clear objectives (OKRs/KPIs) and conduct regular performance reviews.
 
 
 
 &bull; Build organizational capability through coaching, training, and succession planning.
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 
 MBA or Post-graduate Diploma in Marketing
 
 is highly preferred.
 
 
 </li>
 <li>
 
 Minimum of
 
 10&ndash;15 years
 
 of experience in Marketing.
 
 
 </li>
 <li>
 
 At least 5
 
 &ndash;7 years in a leadership role
 
 (Marketing Manager or Head of Marketing level).
 
 
 </li>
 <li>
 
 Proven track record of successful product launches and market share growth .
 
 </li>
 </ul>
</div>

Head Of Marketing

Explore 459+ Customer service rep in Cairo this May. Find roles across top companies and apply now to boost your career.

459 customer service rep jobs In Cairo

Customer Service Representative

Customer Service Representative – Nights

Customer Service Representative

Customer Service Agent

Customer Service Representative - Chat and Email

Customer Service Representative

Head Of Marketing