sales engineer

account handler

account manager - jeddah

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area manager

customer service representative administrative assistant

recruitlytics LLC

<div>
 We&rsquo;re hiring a
 
 Customer Service Representative &ndash; Administrative Assistant
 
 to support our customers and internal teams across the
 
 UAE and Saudi Arabia
 
 . This is a
 
 remote role
 
 combining frontline customer communication with reliable administrative support. You&rsquo;ll be the friendly first point of contact for customers, while also helping keep records, schedules, and daily operations organized.
 
 
 This role is ideal for someone who enjoys solving problems, communicating clearly, and staying on top of details&mdash;while working independently from home.
 
 
 Key Responsibilities
 
 
 Customer Support (Primary)
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, and phone/WhatsApp in a professional and helpful tone.
 </li>
 <li>
 Handle common questions related to registration, onboarding, account access, schedules, and general support needs.
 </li>
 <li>
 Troubleshoot basic issues, guide customers through next steps, and escalate complex cases to the appropriate team.
 </li>
 <li>
 Follow communication guidelines to ensure customers receive consistent, accurate information.
 </li>
 <li>
 Maintain a high level of customer satisfaction by being responsive, empathetic, and solution-focused.
 </li>
 <li>
 Document customer interactions, outcomes, and follow-ups in the CRM or support tracker.
 
 
 </li>
 </ul>
 Administrative Support (Secondary)
 
 
 <ul>
 <li>
 Support the team with admin tasks such as data entry, updating records, organizing documents, and maintaining accurate files.
 </li>
 <li>
 Help coordinate schedules and meetings, including sending reminders and tracking attendance when required.
 </li>
 <li>
 Prepare and maintain simple reports (e.g., daily support volume, resolution notes, candidate/customer status lists).
 </li>
 <li>
 Assist with onboarding coordination, including checking submitted forms and confirming required details are complete.
 </li>
 <li>
 Ensure tasks are completed on time, and communicate clearly when anything is missing or needs clarification.
 
 
 </li>
 </ul>
 What Success Looks Like
 
 
 <ul>
 <li>
 Customers receive accurate responses quickly, with clear steps and a friendly experience.
 </li>
 <li>
 Support tickets and inquiries are documented properly, and follow-ups happen without delays.
 </li>
 <li>
 Admin tasks (records, reports, trackers) are completed accurately and kept up to date.
 </li>
 <li>
 You can manage multiple priorities while staying organized and dependable.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 1+ year in customer service, virtual assistant work, admin support, call center, or similar.
 </li>
 <li>
 Communication: Excellent written and verbal communication.
 </li>
 <li>
 Languages:
 </li>
 <li>
 English required
 </li>
 <li>
 Arabic is a strong advantage (especially for Saudi Arabia and UAE customers)
 </li>
 <li>
 Tech skills: Comfortable using tools like Google Sheets/Excel, email platforms, CRMs, and chat tools.
 </li>
 <li>
 Remote readiness: Reliable internet, a quiet workspace, and ability to work independently.
 </li>
 <li>
 Strong attention to detail and ability to follow instructions and processes.
 
 
 </li>
 </ul>
 Nice to Have
 
 
 <ul>
 <li>
 Experience handling support via WhatsApp Business, live chat systems, or ticketing tools (e.g., Zendesk/Freshdesk).
 </li>
 <li>
 Familiarity with customers and cultural communication norms in the GCC region.
 </li>
 <li>
 Experience with onboarding, scheduling, or administrative coordination.
 
 
 </li>
 </ul>
 Work Setup &amp; Schedule
 
 
 <ul>
 <li>
 Location: Remote (UAE or Saudi Arabia candidates preferred; open to nearby time zones if you can align).
 </li>
 <li>
 Time zone coverage: Must be able to support Gulf Standard Time (GST) and/or Arabia Standard Time (AST) hours.
 </li>
 <li>
 Hours: Flexible depending on team needs; may include set shifts or overlapping coverage windows.
 </li>
 <li>
 Equipment: You must have a laptop/desktop, stable internet, and headset for calls if needed.
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive compensation based on experience and location.
 </li>
 <li>
 Remote work flexibility.
 </li>
 <li>
 Training, scripts, and support processes provided.
 </li>
 <li>
 Opportunity for growth into senior support, team lead, or operations/admin roles based on performance.
 </li>
 </ul>
</div>

Customer Service Representative Administrative Assistant

Alkaffary Group

<div>Alkaffary Group is thrilled to present a unique opportunity for a dedicated professional to join us as an Inside Sales Representative, specializing in branch operations. In this pivotal role, you will be at the forefront of customer interactions and product sales within our branches. Your primary objective will be to welcome and assist customers, effectively promote our products, and drive sales within the branch environment. Your commitment to exceptional service and sales excellence will be instrumental in collaborating with our sales team to amplify revenues and achieve targeted business outcomes across our branch network. If you are a proactive and customer-centric individual with a passion for sales, Alkaffary Group provides an ideal platform for you to excel and grow within the realm of branch operations!
Key Responsibilities for Branch Operations Sales:<ul>
<li>
Greet and assist customers in a friendly and professional manner, creating a welcoming atmosphere within the branch.</li>
<li>Provide comprehensive product information, address customer inquiries, and offer personalized solutions to meet their needs effectively.</li>
<li>Actively promote and sell products to customers, showcasing their features and benefits tailored to individual preferences.</li>
<li>Meet and exceed sales targets by employing effective sales techniques and strategies within the branch setting.</li>
<li>Maintain accurate records of customer interactions using the CRM system to ensure seamless communication and follow-up.</li>
<li>Collaborate closely with the marketing department to align sales strategies with branch-specific promotional initiatives.</li>
<li>Engage in continuous training and development to enhance sales skills and deepen product knowledge specific to branch operations.</li>
</ul>
Requirements<ul>
<li>
BA Degree in Business Administration, Marketing, or a related field is preferred.</li>
<li>Minimum of 2 years experience in inside sales or a similar role.</li>
<li>Exceptional verbal and written communication skills.</li>
<li>A strong customer-oriented mindset with proven ability to build relationships.</li>
<li>Proficiency in CRM software and Microsoft Office applications.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Goal-driven with a desire to exceed targets.</li>
<li>Willingness to adapt and learn in a fast-paced environment.</li></ul></div>

Showroom Sales

Henley and Partners

<div>Joining Henley &amp; Partners
As the leading global citizenship and residency advisory firm for over two decades, Henley &amp; Partners helps clients navigate the complex landscape of investment migration and citizenship planning. 
Why Choose Henley &amp; Partners?<ul><li>
Global Impact: Make a difference by helping individuals and families access new opportunities and secure a brighter future through alternative citizenship and residency options.</li><li>
Cutting-Edge Expertise: Join industry pioneers providing innovative solutions and exceptional service through an extensive international network.</li><li>
Dynamic Culture: Work in a multicultural and inclusive environment with over 40 offices worldwide, fostering collaboration and personal growth.</li><li>
Continuous Learning: Benefit from ongoing professional development, training programs, and industry conferences to enhance your skills.</li><li>
Impactful Projects: Engage in high-profile projects that shape the future of investment migration and global mobility.</li><li>
Work-Life Balance: Enjoy flexible working arrangements and benefits that support your well-being.</li></ul> 
...but that's enough about us, let's talk about you! 
As a Private Client Advisor, you&rsquo;ll be an ambassador for H&amp;P by establishing and strengthening relationships with intermediary and direct clients. Your primary focus will be converting leads into client cases by delivering exceptional customer service, providing a premier onboarding experience, and offering world-class advisory services to both new and existing clients. 
Responsibilities: 
<ul><li>
Raise awareness about H&amp;P's services and solutions by proactively reaching out to potential clients and intermediary partners.</li><li>
Conduct research and prepare impactful meetings with potential introducers, intermediary partners, and client prospects/leads.</li><li>
Provide expert advice on residency &amp; citizenship planning to help clients achieve their objectives.</li><li>
Qualify prospects and perform initial due-diligence checks to assess suitability and mitigate operational risks.</li><li>
Collaborate with Relationship Managers (RMs) to deliver a world-class client experience throughout the sales journey.</li><li>
Achieve a high success rate in converting sales leads into H&amp;P clients.</li><li>
Meet and exceed annual sales targets for assigned jurisdictions.</li><li>
Actively expand the existing contact database to identify new opportunities for value creation.</li><li>
Maintain a high level of industry and program knowledge to engage in meaningful conversations with prospects.</li><li>
Keep detailed and effective notes on prospect and customer interactions using our CRM system.</li><li>
Act as a positive representative of H&amp;P and our brand at industry events and conferences</li></ul> 
Qualifications: 
<ul><li>
Undergraduate degree in business, economics, marketing, or related disciplines.</li><li>
+3 years of customer-facing sales experience in investment, insurance, private banking, wealth management, real-estate or recruitment.</li><li>
Knowledge and experience with HNWIs is highly appreciated.</li><li>
Multilingual and territorial-specific experience is considered an advantage.</li><li>
Exceptional communication skills to engage with industry stakeholders - full English business proficiency is required.</li><li>
Collaborative approach to build positive relationships and influence others.</li><li>
Excellent negotiation and persuasion skills, including tact and diplomacy.</li><li>
Strong research and strategic analysis skills, with proficiency in Microsoft Office and CRM systems.</li><li>
Ability to gather data and provide accurate client analysis for tailored solutions.</li></ul>
Join our team and be part of an organization that values innovation, fosters collaboration, and believes in the potential of its employees. We offer competitive compensation, comprehensive benefits, and a dynamic work environment that encourages growth and personal development.
If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today.
We value your privacy and are committed to protecting your personal information. By applying to this vacancy, you confirm that you have read, understood, and agree to abide by our privacy policies. For more details about our Privacy Policy please visit: https://www.henleyglobal.com/privacy-policy
9ZTfrPK8xc</div>

Private Client Advisor

Waad Education

<div>Waad Education is seeking a dynamic and organized Receptionist to be the first point of contact for our school community. This multifaceted role combines administrative support with supervision responsibilities to ensure the smooth operation of our school environment. As the Receptionist, you will manage front desk operations, greet visitors, handle inquiries, and provide information about our programs and services. You will also assist in supervising the daily activities of our staff and students, contributing to a positive and productive atmosphere throughout the school.
The ideal candidate will have excellent communication and interpersonal skills, a proactive approach to conflict resolution, and the ability to work collaboratively with staff, students, and parents. This position requires a strong organizational ability to manage multiple tasks effectively while ensuring the highest level of professionalism and customer service.
Key Responsibilities<ul><li><ul>
<li>
Maintain a visitor log, documenting all visits with complete details and the purpose of each visit.
</li><li>Greet all guests with a warm smile and professional courtesy, striving to fulfill their needs whenever possible.
</li><li>Stay at your station during working hours except for emergencies, ensuring a replacement is arranged if you must step away.
</li><li>Communicate effectively with all departments regarding visitors or guests coming to see them.
</li><li>Obtain scheduled visit agendas from departments and be prepared to assist visitors accordingly.
</li><li>Ensure every visitor wears a visitor badge while inside the school premises.
</li><li>Answer daily incoming phone calls from parents, coordinate with supervisors to provide swift responses.
</li><li>Handle urgent calls from parents, working with school supervisors to resolve issues promptly.
</li><li>Return all missed calls daily and fill out the related tracking form.
</li><li>Provide on-site support at external marketing events, introducing the school&rsquo;s services and registering new students.
</li><li>Organize guided tours for prospective parents or investors, showcasing school facilities and services.
</li><li>Assist with scheduling and booking small meeting spaces if needed.
</li><li>Help maintain organized paper and electronic records related to front desk operations.
</li><li>Any other tasks as assigned by the administration.</li>
</ul></li></ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree; relevant coursework or training in office administration or management is a plus.</li>
<li>Previous experience in a receptionist or administrative role; experience in an educational setting preferred.</li>
<li>Strong communication and interpersonal skills to interact effectively with students, parents, and staff.</li>
<li>Proficient in Microsoft Office Suite and other relevant software applications.</li>
<li>Excellent organizational skills with the ability to multitask and prioritize effectively.</li>
<li>Demonstrated problem-solving skills and the ability to handle challenging situations with professionalism.</li>
<li>Ability to work collaboratively in a team-oriented and inclusive environment.</li>
<li>Fluency in Arabic and English is required.</li></ul></div>

Receptionist

Al Rajhi Takaful

<div>
 
 
 About Alrajhi Takaful:
 
 
 
 Al Rajhi Takaful is fully committed to providing you with first class, Shariah compliant solutions that are fully aligned to the Kingdom&rsquo;s 2030 Vision. We aim to protect all our customers, and fulfil their dreams, hopes and ambitions. All our policies provide customers with state-of-the art solutions and come with the support of a team of dedicated, professional and experienced insurance industry.
 
 
 
 
 
 
 The job title:
 
 
 
 Sr. Direct SME Representative
 
 
 
 
 
 
 Job Description:
 
 
 
 To support and grow relationships with SME clients, ensure exceptional service delivery, achieve sales targets, and contribute to profitability while maintaining full compliance with regulatory requirements.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Ensure that the procedure and guidelines are followed and has proper sales operations and by continuously seeking process improvements
 </li>
 <li>
 Achieve assigned sales targets through identifying new SME prospects and presenting tailored insurance solutions
 </li>
 <li>
 Conduct regular client meetings and site visits to assess needs and close deals
 </li>
 <li>
 Highlight product benefits, coverage options, and additional services to drive client acquisition and retention
 </li>
 <li>
 Ensure all client documentation (proposals, KYC, contracts) is accurately completed and submitted
 </li>
 <li>
 Coordinate with underwriting, operations, and policy issuance teams to guarantee seamless policy activation
 </li>
 <li>
 Follow up on pending proposals or renewals and escalate delays where necessary
 </li>
 <li>
 Act as the second point of contact for direct SME clients regarding policy inquiries and service requests
 </li>
 <li>
 Respond promptly to client issues, coordinating with relevant departments for resolution
 </li>
 <li>
 Maintain strong, long-term relationships with clients through consistent communication and support
 </li>
 <li>
 Ensure full compliance with IA, CCHI, and company policies across all client interactions
 </li>
 <li>
 Maintain accurate CRM records for all leads and opportunities
 </li>
 <li>
 Prepare periodic reports on sales performance, client feedback, and market movements
 </li>
 <li>
 Stay up to date with market developments and competitors&rsquo; activities
 </li>
 <li>
 Provide feedback to managers on product gaps, pricing concerns, or service improvement opportunities
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Diploma degree in business, Insurance, Finance, or a related field
 </li>
 <li>
 1 to 2years of experience in insurance
 </li>
 </ul>
 
 
</div>

Sr. Direct SME Representative

Rentokil Initial

<div>The Junior Credit Controller is responsible for collecting debts from company debtors, evaluating new credit
requests, ensuring timely payments of company debts, processing invoices, maintaining the sales ledger,
and providing administrative support where needed.
He/ She maximizes company profits by efficiently managing its debts.
Rentokil Boecker&reg; Junior Credit Controller is held accountable for the below job responsibilities:<ul><li>Submitting all invoices with proper documentation (service reports, breakdowns) via email to customers at the beginning of each month</li><li>Negotiating payment plans with customers and setting payment terms and condition accordingly</li><li>Maintaining debt records, conducting regular analysis of the credit-control system and implementing changes as needed to reduce bad debts.</li><li>Analyzing and monitoring all assigned aged debtors in order to reduce outstanding debt and ensuring prompt action is taken for non-payment or continued late payment</li><li>Overseeing and initiating collection calls with concerned parties and account holders in order to resolve all outstanding customers debts / billing issues on these complex accounts</li><li>Performing customer accounts reconciliation on a monthly basis and sharing outstanding balance with customers where required</li><li>Recording all debtors&rsquo; communications, payment plans, disputes on OnGuard and ensuring dashboards and tracker sheets are updated on daily basis</li><li>Following up on overdue invoices and payments and implementing company collections procedures as necessary</li><li>Reporting outstanding debt accounts and payment issues to management on a weekly basis</li><li>Reviewing credit notes or additional billings and negotiating payment plans with debtors where required.</li><li>Managing the service suspension process for the recovery of debt, actively chasing aged debt and taking the lead in reviewing debtor key accounts</li><li>Preparing proposals for delinquency accounts where legal action may be required, and reporting account disputes for Finance management to advise on appropriate actions.</li><li>Providing continuous coaching and support to the credit control teams to achieve departmental goals and collection targets</li><li>Supporting the team by training new joiners on collection systems (OnGuard), processes and procedures.</li></ul>
Requirements<ul><li>BA degree in Accounting, Finance, Business Administration or any relevant field</li><li>Experience 0-2 years in a similar role</li><li>Proficiency in English and Arabic with excellent verbal and written communication skills</li><li>Knowledgeable in reporting and monitoring with remarkable attention to details.</li><li>Effective decision making and problem-solving skills</li><li>Strong ability to listen to customers and negotiate solutions</li></ul>
Benefits<ul><li>Competitive Salary</li><li>One yearly ticket to home country</li><li>Medical Insurance</li></ul></div>

Junior Credit Controller

Haji Husein Alireza & Co. Ltd.

<div><div><h4 class="jobSectionHeader">Job Requirements</h4> 
<div>Job Summary<ul><li> 

Responsible for all customer complaints related to the Ministry of Commerce and Investment (MCI).</li></ul> 
<ul><li>

Ensure timely completion and closure of MCI complaints.</li></ul> 
<ul><li>

Prepare and submit periodic reports related to MCI and customer complaints.</li></ul> 


<h3 class="jobSectionHeader">Duties &amp; Responsibilities</h3><div><div><div><div><div><div><div><div><div><ul><li> 

Follow up on customer complaints received through MCI and submit periodic reports.</li></ul> 
<ul><li>

Ensure all company locations respond effectively and within the specified time.</li></ul> 
<ul><li>

Close complaints in the CRM system after resolving them with concerned parties.</li></ul> 
<ul><li>

Provide the company with immediate updates regarding MCI regulations.</li></ul> 
<ul><li>

Ensure implementation of MCI regulations and updated laws across all company locations through periodic visits coordinated with head office management.</li></ul> 
<ul><li>

Represent the company before MCI and provide required assistance, explanations, and instructions.</li></ul> 
<ul><li>

Coordinate with Legal Affairs by submitting all complaint-related documents without interfering in legal procedures such as investigations or court representation.</li></ul> 
<ul><li>

Submit analytical reports on MCI customer complaints to management.</li></ul> 
<ul><li>

Submit product recall announcements when required.</li></ul> 
<ul><li>

Prepare and submit monthly achievement percentage reports related to MCI summons.</li></ul> 
<ul><li>

Provide concerned departments with required customer complaint statements through MCI e-services within the specified timeframe.</li></ul> 
<ul><li>

Submit escalation and communication reports to concerned authorities and branches via email.</li></ul> 
<ul><li>

Train and guide Complaints Coordinators.</li></ul></div></div></div></div></div></div></div></div> 

</div>
</div><h4 class="jobSectionHeader">Skills</h4> 
<div>Qualifications &amp; Skills<ul><li> 

Bachelor&rsquo;s degree in Automotive Engineering or equivalent.</li></ul> 
<ul><li>

Minimum 5 years of administrative field experience.</li></ul> 
<ul><li>

Proficiency in computer systems, databases, and data analysis.</li></ul> 
<ul><li>

Strong communication skills with internal and external parties.</li></ul> 
<ul><li>

Ability to write and explain issues related to the Ministry of Commerce and Investment.</li></ul> 
<ul><li>

Ability to prepare official reply notes and letters for complaints received from MCI.</li></ul></div></div></div>

Customers Relations Manager

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