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customer service representative (csr) Jobs in Faisalabad

customer service representative (csr)

customer service representative (remote) Jobs in Faisalabad

customer service representative (remote)

e-commerce customer support representative Jobs in Faisalabad

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retail sales representative Jobs in Faisalabad

retail sales representative

customer service representative

TalentPop App

<div>
 "
 
 
 
 We're Hiring: Sales and Support Virtual Assistant (VA)
 
 
 
 
 Remote | Full-Time | E-commerce Support
 
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about delivering exceptional customer experiences. We're currently hiring a
 
 Sales and Support Virtual Assistant (VA)
 
 to join our growing team and help drive customer satisfaction, sales, and long-term business success.
 
 
 If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions &mdash; this role may be a perfect fit.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter SSVA in that field.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide real-time support to customers via live chat, email, SMS, and phone
 </li>
 <li>
 Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
 </li>
 <li>
 Manage order inquiries, including shipping, tracking, returns, and refunds
 </li>
 <li>
 Update CRM tools and track customer interactions accurately
 </li>
 <li>
 Represent each e-commerce brand in a way that reflects their tone and values
 </li>
 <li>
 Share customer feedback and insights to improve sales processes
 </li>
 <li>
 Collaborate with internal teams to meet performance and service goals
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
 </li>
 <li>
 Ability to work independently in a remote, fast-paced environment
 </li>
 <li>
 Detail-oriented, proactive, and results-driven
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with a minimum of 25 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Performance-based raises and commission opportunities
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
 </li>
 <li>
 Recognition bonuses for outstanding performance
 </li>
 <li>
 100% remote setup with a supportive, collaborative team environment
 </li>
 <li>
 Career development opportunities
 
 
 </li>
 </ul>
 
 Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
 
 
 
 "
</div>

Sales & Support VA

Cutera

Cutera Aesthetics is an innovative startup in the expanding world of medical aesthetics. Simply put, our aim is to give people greater self-confidence through better skin. Whether we&rsquo;re getting rid of unwanted facial hair, contouring Face or Body, reducing pigmentation, treating acne or reducing the signs of ageing, we change lives every day and it&rsquo;s something we&rsquo;re extremely passionate about. We perform both Non-invasive &amp; Minimally-invasive aesthetic procedures.Cutera Aesthetics offer Market competitive Salary + Bonus + Incentives + Staff discounts.We are now recruiting for Consultant (MBBS) - Aesthetics to join our team in our center in Faisalabad. You will be responsible for counselling clients, advising them on suitable treatments and products and carrying out a range of advanced treatments.Experience, Qualifications and Personal Qualities.<ul><li>Qualified MBBS or Dermatologist</li><li>Minimum of 1-3 years experience in Aesthetics.</li><li>Team player, with a positive, can-do attitude.</li><li>Passionate about giving great customer service, every time, no matter what.</li><li>Experience in working to sales targets and be happy to get involved with promotional activity.</li></ul>If this sounds like the career path you have been looking for, we look forward to hearing from you!Job Types: Full-timeWork Location: In personWork Location: In person

Aesthetic Consultant (Female) - Faisalabad

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

We&rsquo;re Hiring &ndash; Collections Officer (Faisalabad) We are looking for a dedicated and result-oriented Collection Officer to ensure timely recovery of outstanding payments while maintaining strong customer relationships.Key Responsibilities:<ul><li>Ensure timely collection of outstanding payments within assigned territory</li><li>Meet collection targets and manage DSO effectively</li><li>Deliver and follow up on invoices and payment documents</li><li>Coordinate with Finance/Accounts for reconciliation and discrepancies</li><li>Issue payment receipts and submit daily visit reports</li><li>Maintain professional relationships with customers to support smooth collections</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree must (Accounting/Business or related field preferred)</li><li>1&ndash;2 years of experience in collections (courier, logistics, bank, or recovery)</li><li>Strong communication, negotiation, and MS Office skills</li></ul>Benefits:<ul><li>Life &amp; health insurance</li><li>Fuel facility</li><li>Company-maintained bike</li><li>Mobile allowance</li><li>Performance-based incentives</li></ul>Location: Faisalabad Apply at: upspakistanhr@ups.comJob Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Collections Officer

SAZ Enterprises

Salary &amp; Benefits:<ul><li>Basic 45000</li><li>Daily Allowance </li><li>+ Mobile Allowance + Bike maintenance 1000+ </li><li>Medical after Probation + </li></ul>Yearly Performance based Bonus on Gross Salary+Uncapped Commission+Fuel from CompanyWe are seeking a dynamic and results-driven Territory Manager to oversee Marketing and sales operations, lead a high-performing team, and drive business growth within an assigned region. The ideal candidate will have proven experience in sales leadership, excellent communication skills, and the ability to develop strategies that maximize market potential.Key Responsibilities Lead, coach, and motivate a team of sales representatives to achieve individual and collective targets.Manage and grow sales within the assigned territory.Develop and execute territory-specific business plans to achieve revenue goals.Build and maintain strong relationships with clients, distributors, and partners.Identify new business opportunities and expand market presence.Monitor competitor activity and market trends to adjust strategies accordingly.Provide regular reports on team performance, forecasts, and market insights.Collaborate with cross-functional teams to ensure customer satisfaction and operational efficiency.5+ years of experience in sales, account management, or territory management, with at least 2 years in a leadership role.Willingness to travel within the assigned territory. Salary Structure: Basic + Lunch allowance + Mobile Allowance + Bike maintenance + Medical after Probation + TADA + Yearly Performance based Bonus on Gross Salary + Uncapped Commission +Fuel allowanceApply at hrm@sazent.com.pkJob Types: Full-time, CommissionPay: From Rs45,000.00 per monthWork Location: In person

Territory Manager

Ingredion

<div>Location: Faisalabad, Pakistan
Workplace Type: On-site
As Imports Lead, you will be responsible for managing end-to-end import operations including sourcing, QEM preparation, negotiations, customs clearance, and documentation in full compliance with policies. You will drive cost‑smart initiatives through supplier evaluation, financial analysis, and optimization of duties, freight, and overall import expenses. You will also ensure smooth coordination with vendors, banks, government bodies, and internal stakeholders to support timely and efficient international trade activities.
This role will report to Manager Procurement Pakistan and will have one direct report in team.
What you will do:<ul><li>
Imports Operation Management - Oversee all import-related activities including QEM (Quotation Evaluation Matrix) preparation and approvals, arranging supplies, coordinating custom clearance, managing bank contracts, LC opening, and processing advance payments. Ensure full compliance with company Policies, SOPs, and Work Instructions for imports of plant/machinery, spares, chemicals, and intercompany purchases.</li><li>
Logistics Performance Improvement (International &amp; Local) - Enhance the on-time delivery performance (Pakistan OTIF) through continuous improvement of both international and local logistics processes. Work closely with supply chain partners to ensure timely shipments, reduced lead times, and improved delivery accuracy.</li><li>
Purchase Requisition Review &amp; Sourcing - Review purchase requisitions within the assigned portfolio, identify detailed specifications, and determine suitable sources. Ensure RFQs are responded to timely, prepare and issue QEMs, evaluate vendor quotations, and conduct cost negotiations to achieve maximum savings for the company.</li><li>
Purchase Order &amp; Contracting Activities - Manage approvals, bookings, and issuance of Purchase Orders (POs). Prepare landed cost analyses, follow up on supplies, and ensure smooth import documentation flow including custom duties, sales tax, bank charges, freight, and other logistics expenses.</li><li>
Financial Documentation &amp; Expense Management - Enter, park, and clear all expenses related to imports. Coordinate with banks for timely clearance of financial instruments, documents, and advance adjustments. Ensure accurate financial recording of imported materials/services through SES/GRS postings.</li><li>
Import Case Closure &amp; Stakeholder Coordination - Ensure formal closure of import cases by aligning all stakeholders including supply chain, finance, logistics, and vendors. Resolve discrepancies, finalize documentation, and complete all compliance requirements for each case.</li><li>
Cost Saving &amp; Process Optimization - Identify and implement cost-saving initiatives to support cost-smart imports. Continuously look for opportunities to reduce duty, freight, logistics cost, and procurement expenses without compromising quality or compliance.</li><li>
Supplier Evaluation &amp; Development - Arrange registration and evaluation of new suppliers to maintain competitive sourcing and reduce supply risks. Support local and global teams in vendor assessments and ensure a robust supply base for all import categories.</li><li>
Customer &amp; Stakeholder Relationship Management - Serve as a liaison with internal and external customers including vendors, banks, government bodies, shipping lines, trade organizations, and customs agents. Ensure seamless communication and issue resolution for smooth import operations.</li><li>
Tax &amp; Legal Alignment for International Trade - Coordinate with Tax and Legal departments to ensure compliance with international trade regulations. Provide analytical support for prices and documentation related to imports of machinery, parts, chemicals, and materials sourced through affiliates.</li><li>
Financial Acumen &amp; Budget Management - Lead budgeting and cost analysis for imports. Manage import duties, freight charges, and other financial aspects to ensure accurate forecasting, cost control, and alignment with company financial targets.
</li></ul>What will you bring:<ul><li>
Bachelors degree or equivalent 4 years in commerce, business, IT or Science subject (Masters in the same will be preferred)</li><li>
3 to 5 years of work experience, preferably possessing knowledge of all import policies and procedures.</li><li>
Trade Compliance with detailed knowledge of import/export regulations, tariffs, customs documentation (incoterms, bills of landing), and trade agreements.</li><li>
Good proficiency in ERP/ SAP, MS office and PSW</li></ul>
Who you are:<ul><li><h3 class="jobSectionHeader">
Strong in analytical, organizational and communication skills who can professionally drive results</h3></li><li>
Effective in communication and collaboration with key stakeholders.</li><li>
Team player who can leverage on strong negotiation techniques, initiative and business acumen to make decisions efficiently.
</li><li>Bring cost effective ideas and develop import strategies for custom clearance &amp; logistic services.</li></ul>
Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.
Relocation Available:
No</div>

Imports Lead

Rafhan Maize Products Co. Ltd.

<div>
 Location: Faisalabad, Pakistan
 
 
 Workplace Type: On-site
 
 
 As
 
 Imports Lead,
 
 you will be responsible for managing end-to-end import operations including sourcing, QEM preparation, negotiations, customs clearance, and documentation in full compliance with policies. You will drive cost‑smart initiatives through supplier evaluation, financial analysis, and optimization of duties, freight, and overall import expenses. You will also ensure smooth coordination with vendors, banks, government bodies, and internal stakeholders to support timely and efficient international trade activities.
 
 
 This role will report to Manager Procurement Pakistan and will have one direct report in team.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Imports Operation Management - Oversee all import-related activities including QEM (Quotation Evaluation Matrix) preparation and approvals, arranging supplies, coordinating custom clearance, managing bank contracts, LC opening, and processing advance payments. Ensure full compliance with company Policies, SOPs, and Work Instructions for imports of plant/machinery, spares, chemicals, and intercompany purchases.
 </li>
 <li>
 Logistics Performance Improvement (International &amp; Local) - Enhance the on-time delivery performance (Pakistan OTIF) through continuous improvement of both international and local logistics processes. Work closely with supply chain partners to ensure timely shipments, reduced lead times, and improved delivery accuracy.
 </li>
 <li>
 Purchase Requisition Review &amp; Sourcing - Review purchase requisitions within the assigned portfolio, identify detailed specifications, and determine suitable sources. Ensure RFQs are responded to timely, prepare and issue QEMs, evaluate vendor quotations, and conduct cost negotiations to achieve maximum savings for the company.
 </li>
 <li>
 Purchase Order &amp; Contracting Activities - Manage approvals, bookings, and issuance of Purchase Orders (POs). Prepare landed cost analyses, follow up on supplies, and ensure smooth import documentation flow including custom duties, sales tax, bank charges, freight, and other logistics expenses.
 </li>
 <li>
 Financial Documentation &amp; Expense Management - Enter, park, and clear all expenses related to imports. Coordinate with banks for timely clearance of financial instruments, documents, and advance adjustments. Ensure accurate financial recording of imported materials/services through SES/GRS postings.
 </li>
 <li>
 Import Case Closure &amp; Stakeholder Coordination - Ensure formal closure of import cases by aligning all stakeholders including supply chain, finance, logistics, and vendors. Resolve discrepancies, finalize documentation, and complete all compliance requirements for each case.
 </li>
 <li>
 Cost Saving &amp; Process Optimization - Identify and implement cost-saving initiatives to support cost-smart imports. Continuously look for opportunities to reduce duty, freight, logistics cost, and procurement expenses without compromising quality or compliance.
 </li>
 <li>
 Supplier Evaluation &amp; Development - Arrange registration and evaluation of new suppliers to maintain competitive sourcing and reduce supply risks. Support local and global teams in vendor assessments and ensure a robust supply base for all import categories.
 </li>
 <li>
 Customer &amp; Stakeholder Relationship Management - Serve as a liaison with internal and external customers including vendors, banks, government bodies, shipping lines, trade organizations, and customs agents. Ensure seamless communication and issue resolution for smooth import operations.
 </li>
 <li>
 Tax &amp; Legal Alignment for International Trade - Coordinate with Tax and Legal departments to ensure compliance with international trade regulations. Provide analytical support for prices and documentation related to imports of machinery, parts, chemicals, and materials sourced through affiliates.
 </li>
 <li>
 Financial Acumen &amp; Budget Management - Lead budgeting and cost analysis for imports. Manage import duties, freight charges, and other financial aspects to ensure accurate forecasting, cost control, and alignment with company financial targets.
 
 
 </li>
 </ul>
 
 What Will You Bring
 
 
 
 <ul>
 <li>
 Bachelors degree or equivalent 4 years in commerce, business, IT or Science subject (Masters in the same will be preferred)
 </li>
 <li>
 3 to 5 years of work experience, preferably possessing knowledge of all import policies and procedures.
 </li>
 <li>
 Trade Compliance with detailed knowledge of import/export regulations, tariffs, customs documentation (incoterms, bills of landing), and trade agreements.
 </li>
 <li>
 Good proficiency in ERP/ SAP, MS office and PSW
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 Strong in analytical, organizational and communication skills who can professionally drive results
 </li>
 <li>
 Effective in communication and collaboration with key stakeholders.
 </li>
 <li>
 Team player who can leverage on strong negotiation techniques, initiative and business acumen to make decisions efficiently.
 </li>
 <li>
 Bring cost effective ideas and develop import strategies for custom clearance &amp; logistic services.
 
 
 </li>
 </ul>
 Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.
 
 
 
 Relocation Available:
 
 
 
 No
</div>

Explore 6+ Customer service representative in Faisalabad this August. Find roles across top companies and apply now to boost your career.

6 customer service representative jobs In Faisalabad

Sales & Support VA

Aesthetic Consultant (Female) - Faisalabad

Collections Officer

Territory Manager

Imports Lead

Imports Lead