customer service representative (csr female) Jobs in Faisalabad

customer service representative (csr female)

tele sales representative Jobs in Faisalabad

tele sales representative

tele-calls representative Jobs in Faisalabad

tele-calls representative

customer service representative

EWDTech

Job Summary:We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will be responsible for assisting customers, resolving inquiries, handling complaints, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, problem solver, and team player with a strong focus on customer satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound customer interactions via phone, email, chat</li><li>Respond promptly to customer inquiries and provide accurate information about products, services, and policies.</li><li>Resolve customer complaints and escalate complex issues to the appropriate department when necessary.</li><li>Maintain detailed records of customer interactions, feedback, and transactions in the system.</li><li>Process orders, forms, applications, and requests efficiently.</li><li>Follow communication procedures, guidelines, and best practices.</li><li>Provide feedback and suggestions to improve customer service processes.</li><li>Meet performance targets related to response time, customer satisfaction, and call handling.</li><li>Stay updated on company products, services, promotions, and policies.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience in a customer service role in CSR .</li><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Patience and empathy when dealing with difficult customers.</li><li>Basic computer literacy and familiarity with CRM systems.</li><li>High school diploma or equivalent; a bachelor&rsquo;s degree is a plus.</li></ul>Job Type: Full-timePay: Rs10,000.00 - Rs20,000.00 per monthWork Location: In person

Customer Service Representative (CSR Female)

Faisalabad Realtors

Job Title: TelemarketerJob Summary:We are looking for an enthusiastic Telemarketer to generate sales and appointments through outbound and inbound calls. The ideal candidate will be confident in communication, persuasive, and skilled at building rapport with potential clients.Key Responsibilities:<ul><li>Make outbound calls to potential customers to promote company products or services.</li><li>Explain features, benefits, and pricing to generate interest and sales leads.</li><li>Follow up on warm leads and maintain a professional relationship with clients.</li><li>Record customer information accurately in CRM or database.</li><li>Achieve daily and monthly call targets (e.g., 30&ndash;50 calls per day).</li><li>Schedule appointments for the sales team and update their visit plans.</li><li>Handle customer inquiries and provide accurate product information.</li><li>Maintain good communication and coordination with the sales department.</li><li>Provide daily reporting on calls made, leads generated, and conversions.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree (preferred).</li><li>Proven experience in telemarketing, customer service, or sales.</li><li>Excellent verbal communication and persuasion skills.</li><li>Confident, polite, and energetic personality.</li><li>Basic computer and data entry skills.</li><li>Ability to handle rejections and maintain a positive attitude.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthWork Location: In person

Telemarketer

We are looking for an enthusiastic Telemarketer to generate sales and appointments through outbound and inbound calls. The ideal candidate will be confident in communication, persuasive, and skilled at building rapport with potential clients.Key Responsibilities:<ul><li>Make outbound calls to potential customers to promote company products or services.</li><li>Explain features, benefits, and pricing to generate interest and sales leads.</li><li>Follow up on warm leads and maintain a professional relationship with clients.</li><li>Record customer information accurately in CRM or database.</li><li>Achieve daily and monthly call targets (e.g., 30&ndash;50 calls per day).</li><li>Schedule appointments for the sales team and update their visit plans.</li><li>Handle customer inquiries and provide accurate product information.</li><li>Maintain good communication and coordination with the sales department.</li><li>Provide daily reporting on calls made, leads generated, and conversions.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree (preferred).</li><li>Proven experience in telemarketing, customer service, or sales.</li><li>Excellent verbal communication and persuasion skills.</li><li>Confident, polite, and energetic personality.</li><li>Basic computer and data entry skills.</li><li>Ability to handle rejections and maintain a positive attitude.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Tele-Calls Representative

AL-Azeem Services

Job Posting: Receptionist (Real Estate Company)Location: Faisalabad, PakistanPosition Type: Full-TimeSalary: Fixed salary baseJob Description:We are a reputable real estate company located in Faisalabad, and we are seeking a dedicated and professional Receptionist to join our team. The ideal candidate will have a strong work ethic, a pleasant personality, and excellent communication skills. We welcome hardworking individuals who are committed to providing exceptional service to our clients.Key Responsibilities:<ul><li>Greet and welcome visitors in a friendly and professional manner.</li><li>Answer and direct incoming calls to the appropriate department or individual.</li><li>Provide information about the company and its services to clients and visitors.</li><li>Maintain a tidy and organized reception area.</li><li>Handle incoming and outgoing mail and deliveries.</li><li>Assist with administrative tasks such as filing, data entry, and photocopying.</li><li>Keep records of visitor logs and appointment schedules.</li><li>Perform other duties as assigned by management.</li></ul>Qualifications:<ul><li>Minimum qualification of FA (Intermediate) or BA (Bachelor's degree) is required.</li><li>Previous experience as a receptionist or in a customer service role is a plus.</li><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Strong interpersonal skills and a friendly demeanor.</li><li>Proficient in using basic office software (e.g., Microsoft Word, Excel, Outlook).</li><li>Well-groomed with a professional appearance.</li><li>Ability to handle multiple tasks and work independently.</li><li>Must be a female candidate.</li></ul>Working Hours:<ul><li>Day Timing: 9:00 AM to 5:30 PM (Monday to Saturday)</li></ul>Salary and Benefits:<ul><li>Competitive fixed salary</li><li>Provident Fund</li><li>Lunch</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthAbility to commute/relocate:<ul><li>Faisalabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Receptionist (Female)

IT Empire Private Limited

Position: Customer Support Executive Department: Customer Support / Operations Employment Type: Full-time Location: FaisalabadJob SummaryWe are looking for a dedicated and customer-focused Customer Support Executive to handle customer inquiries, resolve issues, and provide excellent service. The ideal candidate will act as a bridge between the company and its customers, ensuring customer satisfaction and maintaining long-term relationships.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or ticketing systems.</li><li>Provide accurate information about products and services.</li><li>Resolve customer complaints and issues in a timely and professional manner.</li><li>Maintain records of customer interactions and follow up when required.</li><li>Coordinate with internal teams to resolve customer concerns efficiently.</li><li>Ensure high levels of customer satisfaction through effective communication.</li><li>Escalate complex issues to the relevant department when necessary.</li><li>Meet performance targets and service-level agreements (SLAs).</li><li>Maintain professionalism and a positive attitude at all times.</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in customer support or a related role.</li><li>Strong verbal and written communication skills.</li><li>Ability to handle customers calmly and professionally.</li><li>Good problem-solving and multitasking abilities.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Ability to work in shifts, if required.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support

Brickclay

Role Overview We&rsquo;re looking for a confident Senior Telemarketer who can represent and sell the complete range of Brickclay service offerings through high quality outbound calling.What You&rsquo;ll Do<ul><li>Call and engage potential clients for all Brickclay services</li><li>Pitch branding, design, web, product development, motion, data, and AI solutions</li><li>Understand business challenges and qualify high intent leads</li><li>Book discovery and sales calls for the leadership team</li><li>Follow up via calls, WhatsApp, and email</li><li>Keep lead and call data organized and updated</li></ul>Requirements <ul><li>5 plus years experience in telemarketing or inside sales</li><li>Experience selling services across creative or technology domains</li><li>Strong English communication and persuasion skills</li><li>Confident objection handling and closing mindset</li><li>Target driven with consistent follow through</li><li>Comfortable using CRM tools</li></ul>Job Type: Full-timePay: Rs150,000.00 - Rs250,000.00 per monthWork Location: In person

Senior Telemarketer

Beverages

Role Description:The Pre-Sales Representative for Key Accounts is responsible for supporting the sales cycle by understanding customer needs, preparing tailored solutions, delivering product demonstrations, and ensuring that key accounts receive high-quality pre-sales support. This role works closely with the Sales, Product, and technical teams to convert opportunities into successful business.Skills/ Experience:&middot; Monitor and achieve route core objectives, including volume growth, consistently throughout the year.&middot; Drive new business development and ensure retention of existing customers.&middot; Maintain a consistent physical presence in the route through planned and unplanned market visits.&middot; Develop and strengthen relationships with assigned key accounts.&middot; Track pre-sales activities, pipeline status, and customer requirements daily.&middot; Support sales forecasting and contribute to strategic planning for key account outlets.&middot; Utilize strong communication, presentation, and customer-facing skills to influence outcomes.&middot; Monitor sales performance metrics and actively contribute to achieving revenue targets.Qualifications:&middot; Bachelor&rsquo;s degree in Business, Marketing, Sales, or related field.&middot; 1&ndash;3+ years in pre-sales, sales support, or account management.&middot; Experience in managing large accounts across multiple regions (experience in Beverages FMCG preferred).&middot; Good understanding of daily sales processes and customer managementPerks &amp; Benefits&middot; We provide a competitive salary package that reflects your skills and experience.&middot; Attractive Commission &amp; incentive as per the company policy.&middot; Medical, Group Life Insurance, Gratuity, Daily allowance other perks and benefits as per company policy.Job Type: Full-timePay: Rs55,000.00 - Rs70,000.00 per monthLocation:<ul><li>Faisalabad (Required)</li></ul>Work Location: In person

Pre-Sales Representative (Key Accounts)

Explore 58+ Customer service representative in Faisalabad this December. Find roles across top companies and apply now to boost your career.