customer service representatives (csr)

customer support

customer support representative Jobs in Faisalabad

customer support representative

female receptionist

receptionist

customer service representative

IT Empire Private Limited

Job Title:Customer Support RepresentativeJob Summary:A Customer Support Representative is responsible for providing assistance to customers by addressing inquiries, resolving complaints, and ensuring a smooth customer experience. The role involves communicating with customers through various channels such as phone, email, or live chat, and delivering accurate information about products or services. The primary goal is to maintain customer satisfaction, build strong relationships, and support the company&rsquo;s reputation through high-quality service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media</li><li>Resolve complaints and problems in a professional and timely manner</li><li>Provide product or service information to customers</li><li>Process orders, returns, and refunds</li><li>Maintain customer records and update databases</li><li>Follow up with customers to ensure satisfaction</li><li>Escalate complex issues to higher-level support when neede</li></ul>Required Skills<ul><li>Strong communication skills (verbal and written)</li><li>Good problem-solving abilities</li><li>Patience and empathy when dealing with customers</li><li>Basic computer skills and familiarity with support tools (CRM systems)</li><li>Ability to work under pressure and handle multiple tasks</li></ul>Qualifications<ul><li>High school diploma or equivalent (some roles may require a bachelor&rsquo;s degree)</li><li>Previous experience in customer service is often preferred but not always required</li></ul>Job Type: Full-timeWork Location: In person

Customer Support

Nutrifactor Laboratories (Pvt) Limited

We are looking for a passionate Customer Support Representative. The ideal candidate will assist customers through phone, email, and chat, providing accurate product information, handling queries, and ensuring an exceptional customer experience. This role involves guiding customers about our nutraceutical products.Qualifications:<ul><li>Bachelor&rsquo;s degree in Pharmacy, Nutrition, DVM, or Food Science</li></ul>Experience:<ul><li>Fresh graduates are encouraged to apply (training will be provided)</li></ul>Key Responsibilities:<ul><li>Interact with customers via phone calls, emails, and chat in a professional and courteous manner.</li><li>Provide expert guidance to customers on the use, benefits, and suitability of our nutraceutical products.</li><li>Assist customers with order placements, cancellations, refunds, and exchanges.</li><li>Handle customer feedback and complaints, ensuring timely resolution and follow-up.</li><li>Maintain an in-depth understanding of product formulations, ingredients, and benefits to provide accurate and reliable information.</li><li>Coordinate with internal departments to relay customer insights and suggestions for service and product improvements.</li><li>Ensure all communication adheres to company policies, procedures, and industry standards.</li><li>Prepare and analyze customer interaction reports to identify common issues and improvement opportunities.</li></ul>Requirements:<ul><li>Strong passion for customer satisfaction and wellness-focused service.</li><li>Excellent verbal and written communication skills.</li><li>Ability to adapt to changing priorities and multitask efficiently.</li><li>Team-oriented mindset with a problem-solving attitude.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Representative

DELTA

<ul><li>Customer Service: Greeting customers, understanding their needs, and providing product recommendations.</li></ul>Requirements and Skills<ul><li>Communication: Strong interpersonal skills to interact effectively with customers.</li><li>Education/Experience: High school diploma or equivalent, with previous retail experience preferred.</li><li>Physical Stamina: Ability to stand and walk for extended periods.</li><li>Flexibility: Willingness to work weekends, holidays, and flexible hours.</li><li>Technical Skills: Basic math skills and familiarity with POS systems</li><li>Sales Generation: Meeting or exceeding daily/monthly sales targets and promoting special offers.</li><li>Product Knowledge: Maintaining up-to-date knowledge of products, features, and benefits.</li><li>Store Maintenance: Restocking merchandise, organizing displays, and keeping the store clean.</li><li>Transactions: Processing payments using POS systems, handling cash, and managing returns/exchanges.</li><li>Inventory Assistance: Participating in inventory counts and receiving new shipments.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Sales Girl

Hunza Media Solutions

Key Responsibilities:<ul><li>Make outbound calls to potential and existing customers</li><li>Promote company products/services and generate sales</li><li>Handle customer inquiries professionally and provide accurate information</li><li>Build strong relationships with customers for long-term business</li><li>Follow up with customers to ensure satisfaction and repeat business</li><li>Manage customer complaints and provide timely solutions</li><li>Maintain records of calls, sales, and customer interactions</li><li>Achieve daily/weekly/monthly sales targets</li><li>Provide excellent customer support and ensure a positive experience Requirements:</li><li>Good communication and convincing skills</li><li>Basic knowledge of sales and customer handling</li><li>Fresh candidates are welcome (Training will be provided)</li><li>Positive attitude and willingness to learn</li><li>Fluent in English</li></ul>Benefits:<ul><li>Attractive Basic Salary + High Commission</li><li>Friendly working environment</li><li>Career growth opportunities</li><li>Training</li></ul>Apply Now &amp; Join Our Team!Job Types: Full-time, Part-time, Temporary, Contract Contract length: 24 monthsPay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Tele Sales & Customer Support Representatives

5 STORE

- Job Location: Al Najaf Colony, Jaranwala Road, Faisalabad- Strong phone contact handling skills and active listening.- Customer orientation and able to handle large volume of calls.- Excellent communication and presentation skills.- Ability to multi-task, prioritize and manage time effectively.- Handling the Sales Leads.- Hands-on knowledge of MS Office tools (Excel, Word).- Handling the Data Entry Management System.- Resolve Customer Complaints via phone, email or social media.- Ability to manage social media tasks.- Adding &amp; Editing product data accordingly time to time.Job Type: Full-timePay: Rs22,000.00 - Rs30,000.00 per month

CUSTOMER SERVICE REPRESENTATIVES (CSR)

Streamline Telecom

Hiring Now: B2B Call Center Agents (UK Campaign) Are you confident, motivated, and ready to build a rewarding career? We are looking for experienced and fresh candidates to join our UK-based B2B Campaign team.Shift Timing: 01:00 PM &ndash; 10:00 PM (Pakistan Time)Job Responsibilities:<ul><li>Make back-to-back outbound calls to UK business owners.</li><li>Introduce and promote our products and services.</li><li>Maintain professionalism and build strong customer relationships.</li><li>Multi-task effectively while paying close attention to details.</li></ul>Qualifications:<ul><li>Excellent English communication skills (British accent preferred).</li><li>Previous call center / telesales experience is a plus.</li><li>Basic knowledge of computers &amp; MS Office.</li><li>Energetic, self-motivated, and organized personality.</li><li>Strong desire to succeed and solve challenges.</li></ul>Perks &amp; Benefits:<ul><li>Attractive salary package with uncapped commissions &amp; weekly/monthly bonuses.</li><li>Earning potential up to 100,000 PKR per month.</li><li>Growth opportunities within the company.</li><li>Friendly, supportive, and professional work environment.</li><li>Equal opportunity employer &ndash; both male &amp; female candidates are encouraged to apply.</li></ul>Whether you&rsquo;re a fresher eager to learn or an experienced agent looking for growth, this is your chance to build a rewarding career in sales.Apply now and take the first step toward success!Job Types: Full-time, Contract, Fresher Contract length: 12 monthsPay: Rs25,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Agents Required - UK { Energy Campaign }

Switch and Save

We are hiring Outbound Call Center Agents for a UK-based campaign.Salary: PKR 20,000 &ndash; 100,000 (based on performance) Commission: Based on salesLocation: Chenone Road, opposite Moccasin, Leopard PlazaFor more information, please visit our office during working hours.You can also drop your cv on‪+92 329 1869975‬Job Types: Full-time, FresherWork Location: In person

Telesales agent

Explore 18+ Customer service representative in Faisalabad this April. Find roles across top companies and apply now to boost your career.