customer service associate_hyderabad,india Jobs in Hyderabad

customer service associate_hyderabad,india

sales advisor

customer service representative

Tech Mahindra

<div>
 
 
 Objectives of this role
 
 
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 Serve as the main point of contact in all matters related to client concerns and needs
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 Build and strengthen client relationships to achieve long-term partnerships
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 Maintain accurate client records, keeping track of any contract updates and renewals
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 Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
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 Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
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 </ul>
 
 
 
 
 
 Responsibilities
 
 
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 Handle inquiries and requests from customers and address their needs
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 Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
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 Meet regularly with other team members to discuss progress and find new ways to improve business
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 Generate progress reports for clients and senior leaders within the organization
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 Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
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 </ul>
 
 
 
 
 
 Required skills and qualifications
 
 
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 Professional experience in a sales or customer service role
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 Ability to multitask and juggle several responsibilities simultaneously.
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 Strong written and verbal communication skills
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 Excellent organizational skills and attention to detail
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 Preferred skills and qualifications
 
 
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 Proven track record of meeting or exceeding quotas and receiving positive customer feedback
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 </ul>
 
 
</div>

Account Manager

<div>
 
 Job Description
 
 
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 As a Sales Advisor at H&amp;M, you&rsquo;ll play a key role in creating an outstanding customer experience. You&rsquo;ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you&rsquo;ll contribute to both your own success and the success of the company.
 
 
 You will:
 
 
 &rarr; Share your fashion and product knowledge to help customers make informed choices.
 
 
 &rarr; Collaborate with your team to deliver exceptional service at every step of the customer journey.
 
 
 &rarr; Ensure the sales floor and back of house are well-stocked, organized, and inviting.
 
 
 &rarr; Support with opening and closing of the store.
 
 
 &rarr; Represent yourself and the brand positively during all customer interactions.
 
 
 
 Who You&rsquo;ll Work With
 
 
 
 Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role&mdash;from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores&mdash;contributes to creating an inspiring and welcoming environment. You&rsquo;ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
 
 
 
 Who You Are
 
 
 
 We are looking for people with&hellip;
 
 
 &rarr; Experience in customer service within fashion, retail, or similar fields.
 
 
 And people who are&hellip;
 
 
 &rarr; Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
 
 
 &rarr; Thriving in collaborative and dynamic environments.
 
 
 &rarr; Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
 
 
 &rarr; Flexible and action oriented.
 
 
 
 Who We Are
 
 
 
 H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
 
 
 We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
 
 
 
 WHY YOU&rsquo;LL LOVE WORKING HERE
 
 
 
 At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
 
 
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 We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
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 We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
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 We are an inclusive company where you&rsquo;re encouraged to be yourself at work
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 You will have access to a large global talent community, where career growth and aspirations have no limits.
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 We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
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 You&rsquo;ll be able to express your personal style with our employee discount at H&amp;M group.
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 We offer 5 days of working in a week to have great work life balance.
 
 
 
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 </ul>
 
 JOIN US
 
 
 
 Our uniqueness comes from a combination of many things &ndash; our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it&rsquo;s our people who make us who we are.
 
 
 Take the next step in your career together with us. The journey starts here. For more information on how we process your personal data, please see our Privacy Notice.
 
 
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 We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 
 
 
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 </ul>
 
 Additional Information
 
 
 
 This is a full-time position for our store in Hyderabad - Inorbit /sarath city mall. The position reports to the Department Manager.
</div>

Sales Advisor

FactSet

<div>
 FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.
 
 
 At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients&rsquo; needs and exceeding their expectations.
 
 
 
 Your Team's Impact
 
 
 
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 The Associate, HR Shared Services will be responsible for providing day-to-day support to all employees, administering, and executing core operational processes and resolving inquiries in a timely fashion with an eye on meeting / exceeding SLA requirements.
 
 
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 </ul>
 
 What You'll Do
 
 
 
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 20% Learn HR processes, tools and technology, workflows
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 80% Responsible for delivering HR customer service to employees, managers, and other customers. First point of contact for employees, queries on policy, procedure and redirects non-HR queries as required. Investigates simple and complex queries to develop problem resolution. Executes simple and complex transactions on behalf of the employee. Handle simple queries.
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 What We're Looking For
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 Bachelor&rsquo;s degree in a related field
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 Excellent communication skills (written and verbal)
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 Customer Service Oriented
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 Excellent Interpersonal Skills such as ability to adapt, problem solving, taking ownership and be a team player.
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 Strong Organizational skills
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 Proficiency in Microsoft Office Applications including Word, Excel, PowerPoint and Outlook
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 Ability to analyze data and see a trend/pattern
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 Should be flexible to work in rotational shift
 
 
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 </ul>
 
 Highly Desired
 
 
 
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 MBA or any other relevant degree in Human Resources
 
 
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 What's In It For You
 
 
 
 At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a Fact Setter means:
 
 
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 The opportunity to join an S&amp;P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
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 Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
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 Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
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 A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
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 Career progression planning with dedicated time each month for learning and development.
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 Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
 
 
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 Learn More About Our Benefits Here.
 
 
 
 Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.
 
 
 
 Company Overview
 
 
 
 FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&amp;P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees&rsquo; Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.
 
 
 At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law.
</div>

Associate, HR Shared Services

ferrari video

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 Key Responsibilities
 
 
 
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 Correspondence with the customer
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 Co-ordination and support to the sales team
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 Maintain a schedule for customer follow-up calls
 
 
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 About Company: We are a 25-year-old company in the business of marketing audiovisual products to corporate and government customers, with offices in Hyderabad, Bangalore, Mumbai, and Chennai. We are also into e-commerce and specialize in headphones.
</div>

Junior Administration Associate in Hyderabad

<div>
 
 Company Description
 
 
 
 WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 
 
 
 Job Description
 
 
 
 Good Communication Skills (Written) Typing Speed of 25 WPM + 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. No prior work experience required Also, Preferably with experience in Shipping and Logistics / Back Office Understanding its nuance
 
 
 
 Qualifications
 
 
 
 Graduation
</div>

Associate- Ops

Cubic Corporation

<div>
 
 Business Unit:
 
 
 
 Cubic Corporation
 
 
 
 Company Details:
 
 
 
 When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people&rsquo;s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
 
 
 We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.
 
 
 
 Job Details:
 
 
 
 
 Job Summary:
 
 Performs SAP data management functions for all aspects of contracts/subcontracts and other legally binding documents. Coordinates and submits deliverable data to the contracts&rsquo; representative. Provides SAP data entry skills for all contract/subcontract terms, understands and reviews contractual data requirements, and coordinates the submittal of data to the respective contracts lead. This position typically works under minimal supervision and direction.
 
 
 
 Essential Job Duties and Responsibilities:
 
 
 
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 Reviews contract, statements of work, and specifications to determine data submission requirements.
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 Reviews supplier data for accuracy and contract requirements.
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 Manages data requirements for subcontracts with tasks consisting of:
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 Determines data requirements for subcontract request for proposals;
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 Receives, distributes, and coordinates the review of subcontract data submissions;
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 processes approval of contract/ subcontract data.
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 Stores and retrieves documents by electronic media to maintain control of documents.
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 Identifies data requirements and coordinates the assignment of cognizant personnel for data preparation.
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 Coordinates data development/preparation for submittal to the customer.
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 Ensures compliance with U.S. export license statutes and regulations
 
 
 
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 </ul>
 
 Minimum Job Requirements:
 
 
 
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 Bachelor's degree in Business Administration or a related field.
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 Four (4)+ years of related experience.
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 Familiarity with necessary military, commercial, and international terms and conditions.
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 Ability to use computer applications such as word processing, spreadsheets, and e-mail.
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 Capability of working at a computer terminal (workstation) up to nine hours per day.
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 Ability to perform tasks under work deadlines.
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 Good reasoning, problem-solving, and excellent organizational skills.
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 Ability to follow written and verbal direction, and effectively interface with technical employees, management, and customers.
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 Effective communication, both verbal and in written form, in English.
 
 
 
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 </ul>
 
 The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.
 
 
 
 
 Worker Type:
 
 
 
 Employee
</div>

Analyst- Order and Contract Processing

Amazon

<div>
 
 Description
 
 
 
 
 Role:
 
 Customer Service Associate - Work from Office
 
 
 
 Job Type:
 
 Seasonal
 
 
 
 Location:
 
 Hyderabad
 
 
 Our mission at Amazon is to be Earth&rsquo;s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that&rsquo;s why you&rsquo;ll find we approach things differently here. You won&rsquo;t be asked to read from a script or learn dialogue by heart. Instead we&rsquo;ll provide you with the training you need to problem solve for our customers. You&rsquo;ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
 
 
 
 What will you do as a Customer Service Associate?
 
 
 
 As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You&rsquo;ll be the first point of contact for our customers by answering their requests through phone, chat and/or email &ndash; this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
 
 
 
 What are your hours?
 
 
 
 This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date
 
 
 
 What strengths will you bring?
 
 
 
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 Hard-working, articulate, and detail-oriented
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 Friendly and customer-focused in every situation
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 Ability to learn quickly and embrace change
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 Comfortable multi-tasking in a high-energy environment.
 
 
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 </ul>
 
 What benefits will you receive?
 
 
 
 
 Benefits
 
 
 
 One of the great things about joining Amazon&rsquo;s Customer Service team is that you don&rsquo;t need past experience in customer service. You&rsquo;ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
 
 
 <ul>
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 Medical insurance
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 Pension plan
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 Lifestyle benefits and retail discounts through our Amazon Extras program
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 Expert training and ongoing opportunities to learn more and develop your skills
 
 
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 </ul>
 
 If this role sounds like it&rsquo;s for you, then click on the link below to start the application process!
 
 
 
 You&rsquo;ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience.
 
 
 If successful, we will contact you about next steps!
 
 
 
 Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
 
 
 
 
 Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
 
 
 
 
 Basic Qualifications
 
 
 
 <ul>
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 Minimum age: 18 years old
 </li>
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 Have the right to work in India
 </li>
 <li>
 Strong communication skills in English (both written and oral fluency)
 </li>
 <li>
 Experience working with a computer
 </li>
 <li>
 The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11pm
 </li>
 <li>
 Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
 
 
 
 </li>
 </ul>
 
 Company
 
 - ADCI HYD 20 SEZ
 
 
 Job ID: ASF250120313
</div>

Customer Service Associate_Hyderabad,India

Explore 112+ Customer service representative in Hyderabad this September. Find roles across top companies and apply now to boost your career.