customer service representative tx id nv

REVOLVE

<div>
 
 
 Meet REVOLVE:
 
 
 
 
 
 
 
 REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.
 
 
 
 
 
 
 At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It&rsquo;s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast- paced work environment.
 
 
 
 
 
 Some of the sweetest perks we offer aren&rsquo;t in a typical benefit package like hefty discount on items we carry &ndash; as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.
 
 
 
 
 
 To take a behind the scenes look at the REVOLVE &ldquo;corporate&rdquo; lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.
 
 
 
 
 
 Are you ready to set the standard for Premium apparel?
 
 
 
 
 
 
 Main purpose of the Customer Service Rep role:
 
 
 
 Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent with our organizational values. We obsess over our customers! Required equipment will be provided. Other duties may be added as needed.
 
 
 
 
 
 
 
 
 
 Major Responsibilities:
 
 
 
 Essential Duties and Responsibilities include the following. Other duties may be assigned.
 
 
 &bull; Answering inbound telephone calls and providing excellent customer support
 
 
 &bull; Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism
 
 
 &bull; Responsible for researching and resolving complaints to ensure customer retention and satisfaction
 
 
 &bull; Follow up on all written correspondence and escalate to customer service manager on duty as necessary
 
 
 &bull; Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction
 
 
 
 
 
 
 Required Competencies:
 
 
 
 To perform the job successfully, an individual should demonstrate the following competencies:
 
 
 &bull; Ability to work in a team environment
 
 
 &bull; Ability to give and receive honest and direct feedback
 
 
 &bull; Strong customer orientation with desire and willingness to help
 
 
 &bull; Strong verbal and written communication skills
 
 
 &bull; Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output
 
 
 &bull; Knowledge of apparel construction and fabrication and various fashion categories
 
 
 &bull; Ability to work required overtime when business needs warrant
 
 
 &bull; Schedule flexibility as shifts can change based on needs of our customers
 
 
 
 
 
 
 Remote Work Requirements:
 
 
 
 &bull; Ability to work autonomously in a virtual environment
 
 
 &bull; Must be reachable and available by telephone, email, and instant message during work hours
 
 
 &bull; Ability to meet set productivity standards on an ongoing basis
 
 
 &bull; Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor)
 
 
 &bull; Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted)
 
 
 &bull; Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth)
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 
 &bull; Experience with Microsoft word and excel
 
 
 &bull; High School Diploma
 
 
 &bull; Type 50+ words per minute
 
 
 
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 &bull; 1+ years in Customer Service, help desk or call center experience
 
 
 &bull; Type 60+ words per minute
 
 
 &bull; Working knowledge of website navigation
 
 
 &bull; Adept at using web-based software &amp; tools
 
 
 &bull; Experience with Microsoft PowerPoint, Visio, Word, and Excel
 
 
 
 
 
 A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it&rsquo;s what keeps us on our toes and excited to come to work every day.
 
 
 
 
 
 
 
 
 For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.
 
 
 
 
 
 A reasonable estimate of the current base hourly/salary range is $18.50/hr to $20.00/hr
 
 
 
 
 
 
 
 
 
 ATTENTION:
 
 
 
 After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.
 
 
 
</div>

Customer Service Representative (TX, ID, NV)

Chemence Medical, Inc.

<div>
 
 We are currently seeking Regional Sales Managers located in preferably Texas.
 
 
 
 
 
 
 Preferred base locations include:
 
 
 
 
 Midwest:
 
 TX, LA, AR, OK, KS, NE, SD, ND (territory may change as per business needs)
 
 
 
 
 
 
 Summary:
 
 
 
 The Regional Sales Manager &ndash; Central Plains is responsible for executing Chemence&rsquo;s sales strategy within the assigned region for medical devices focused on wound closure and seal, particularly topical skin adhesives. This role oversees regional sales activities, motivates and manages sales representatives and independent rep groups, ensures CRM adoption (HubSpot), and supports clinical and commercial initiatives to accelerate Chemence&rsquo;s revenues at a double-digit rate. The manager will act as a key driver of regional growth, GPO/IDN sales execution, and clinical adoption. The Regional Sales Manager will drive sustainable 15% year-over-year (YOY) growth by leveraging a network of independent 1099 representatives, identifying key regional opportunities, and developing impactful sales strategies.
 
 
 In addition, this position will be assigned Team Lead function for the WEST of United States to promote cross-regional support, exchange of good practices and back-filling for business continuity, as may be needed.
 
 
 The ideal candidate is a results-driven sales leader with proven experience in medical devices&mdash;particularly in operating room (OR), emergency room (ER), and wound care settings&mdash;who thrives in an entrepreneurial, fast-scaling environment.
 
 
 
 
 
 
 Key Duties and Responsibilities:
 
 
 
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
 
 <ul>
 <li>
 Develops strategy and tactics to meet or exceed sales targets for the assigned region by acquiring and retaining customers.
 </li>
 <li>
 Establishes sales quotas, incentive programs, and monitors performance of sales representatives and 1099 rep groups.
 </li>
 <li>
 Provides product and sales training to external salesforce, distribution partners, and healthcare providers.
 </li>
 <li>
 Establishes target lists of prospects with contact information and communicates new opportunities under GPO/GPO Aggregation and key IDN contracts.
 </li>
 <li>
 Provides price quotes and cross-references to develop new opportunities.
 </li>
 <li>
 Conducts prospecting, clinical in-service and product evaluations activities to drive conversions.
 </li>
 <li>
 Manages new vendor onboarding process at healthcare providers, including trials and conversions.
 </li>
 <li>
 Records contacts, key communication, and pipeline in CRM (HubSpot).
 </li>
 <li>
 Analyzes sales data and generates reports on regional results and opportunities for management review.
 </li>
 <li>
 Provides recommendations and manages incentive programs such as commissions, President&rsquo;s Club and end-of- the-year rebates.
 </li>
 <li>
 Gathers market intelligence on hospitals, surgery centers, competitors, pricing, contracts, and bid cycles.
 </li>
 <li>
 Monitors sales KPIs and leads business reviews with sales groups to identify risks and improvement areas.
 </li>
 <li>
 Establishes a culture of core values, accountability, collaboration, and business growth.
 </li>
 <li>
 Provides leadership, hiring, coaching, and mentoring to regional sales reps.
 </li>
 <li>
 Reviews and analyzes sales performance and profitability, identifying potential new customers.
 </li>
 <li>
 Maintains up-to-date knowledge of the wound closure and topical skin adhesive market, and best practices in sales execution.
 </li>
 <li>
 Collaborates with marketing, customer service, and clinical education teams to support cross-functional initiatives.
 </li>
 <li>
 Performs other duties as assigned.
 </li>
 </ul>
 
 
 
 
 
 Expected Contributions:
 
 
 <ul>
 <li>
 
 Sales Leadership:
 
 </li>
 <li>
 Develop and execute regional sales plans that align with company objectives and deliver 15%+ YOY revenue growth.
 </li>
 <li>
 
 Rep Network Management:
 
 </li>
 <li>
 Recruit, train, and manage independent (1099) sales representatives and distributor partners to ensure optimal coverage and performance across all accounts.
 </li>
 <li>
 
 Performance Management:
 
 </li>
 <li>
 Set sales quotas, monitor rep performance, and implement incentive programs aligned with corporate objectives.
 </li>
 <li>
 
 Customer Development:
 
 </li>
 <li>
 Cultivate relationships with key hospital systems, IDNs, surgery centers, and clinicians to drive adoption and conversion.
 </li>
 <li>
 
 GPO/IDN Execution:
 
 </li>
 <li>
 Leverage national and regional GPO contracts to accelerate product penetration and secure new regional accounts.
 </li>
 <li>
 
 Training &amp; Education:
 
 </li>
 <li>
 Provide product training, clinical education, and ongoing field coaching to sales reps and clinical staff.
 </li>
 <li>
 
 Data &amp; CRM:
 
 </li>
 <li>
 Ensure accurate reporting and forecasting via CRM tools (HubSpot/Salesforce) and contribute to national business intelligence dashboards.
 </li>
 <li>
 
 Market Insights:
 
 </li>
 <li>
 Monitor competitive activity and provide market feedback to marketing and product management.
 </li>
 <li>
 
 Collaboration:
 
 </li>
 <li>
 Partner cross-functionally with Customer Service, Marketing, and Clinical Education to ensure seamless customer experience and support regional initiatives.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Education and/or Experience Required:
 
 
 <ul>
 <li>
 Minimum 5 years of experience managing key healthcare accounts and field sales representatives in the medical device sector.
 </li>
 <li>
 Proven knowledge of medical/surgical device applications, preferably clinical features and benefits of wound closure and topical skin adhesives.
 </li>
 <li>
 Strong track record of securing and managing IDN accounts, hospitals and surgery centers, with existing industry contacts preferred.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills with the ability to influence surgeons, ER physicians, and purchasing stakeholders.
 </li>
 <li>
 Ability to analyze sales data, develop strategies, and translate insights into actionable sales plans.
 </li>
 <li>
 Established network within the medical device industry that can be leveraged for business growth.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and CRM systems (HubSpot preferred) and contact databases (e.g. Definitive Health).
 </li>
 <li>
 Willingness to travel extensively for customer visits, clinical evaluations, and conferences.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Finance, or related field; OR equivalent professional experience.
 </li>
 </ul>
 
 
 
 
 
 Objectives and Timeline:
 
 
 <ul>
 <li>
 30 Days: Deliver an assessment of immediate business opportunities across top GPOs/IDNs; implement tactical account support plans with sales partners.
 </li>
 <li>
 60 Days: Achieve full CRM adoption; establish reporting dashboards for opportunity pipeline and regional performance.
 </li>
 <li>
 90 Days: Present a regional GPO/IDN growth strategy, including a prioritization of accounts for topical skin adhesive conversions.
 </li>
 <li>
 180 Days: Optimize independent rep networks and direct sales force allocation to high-potential accounts/markets.
 </li>
 <li>
 12 Months: Deliver 15% year-over-year revenue growth in the assigned region and secure measurable increases in market share in wound closure.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs):
 
 
 <ul>
 <li>
 Sales Revenues &ndash; Year-over-year sales growth: minimum 10%, target 15%.
 </li>
 <li>
 Budget Control &ndash; Sales Expenses versus Sales Revenues: maximum 13%.
 </li>
 <li>
 Territory Coverage &ndash; by W2 employees or independent representatives: minimum 85% of the states in the region.
 </li>
 <li>
 Customer Acquisition and Retention &ndash; Ratio of new accounts acquired versus lost: minimum 1.5.
 </li>
 <li>
 GPO Growth &ndash; Ratio of contracted sales in total sales: minimum 35%.
 </li>
 <li>
 Conversions &ndash; Rate of customer conversion for the major GPO opportunity: min 20% of the total potential based on the current spend data.
 </li>
 <li>
 CRM Utilization: 100% adoption, with accurate and timely pipeline reporting
 </li>
 </ul>
 
 
 
 
 
 Language Skills:
 
 
 <ul>
 <li>
 English required, bilingual (Spanish) a plus.
 </li>
 <li>
 Reasonable accommodations can be made, up to and including translation services.
 </li>
 </ul>
 
 
 
 
 
 Physical Demands:
 
 
 <ul>
 <li>
 Prolonged periods of sitting at a desk and working on a computer.
 </li>
 <li>
 Must be able to lift up to 15 pounds at times.
 </li>
 <li>
 Must be able to regularly travel throughout region as the job requires.
 </li>
 </ul>
 
 
 
 
 
 Work Environment:
 
 
 <ul>
 <li>
 Climate controlled office space, OR remote working at an approved home office location.
 </li>
 </ul>
 
 
 
 
 
 Other Duties:
 
 
 <ul>
 <li>
 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
 </li>
 </ul>
 
 
 
 
 
 AAP/EEO Statement:
 
 
 <ul>
 <li>
 CHEMENCE&reg; provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
 </li>
 </ul>
</div>

Regional Sales Manager - Mid-West

SpaceX

<div>
 SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
 
 
 
 RECRUITING COORDINATOR
 
 
 
 As a Recruiting Coordinator at SpaceX, your primary responsibility is to schedule all candidate phone and onsite interviews, as well as, make sure that candidates have a great experience and successful interview day. You will also provide support to your recruiting team, which may include but is not limited to, greeting and touring candidates, assisting with administrative tasks throughout the hiring process, and helping recruiters identify top talent by participating in recruiting events or sourcing.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Schedule onsite interviews
 </li>
 <li>
 Coordinate candidate travel
 </li>
 <li>
 Manage onsite interview logistics
 </li>
 <li>
 Learn about our business to the extent that it enables you to speak intelligently about our programs with candidates and client groups
 </li>
 <li>
 Ensure that all candidates have a positive experience while interviewing with SpaceX
 </li>
 <li>
 Assist the recruiting team with special projects as needed
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 </li>
 <li>
 Previous experience in a professional setting within recruiting, human resources, marketing, sales, or technology
 
 
 </li>
 </ul>
 
 Preferred Skills And Experience
 
 
 
 <ul>
 <li>
 Minimum GPA of 3.0
 </li>
 <li>
 1+ years of experience as a recruiting coordinator
 </li>
 <li>
 Experience with Greenhouse or other applicant tracking system
 </li>
 <li>
 Proficiency with MS Outlook and Microsoft Office tools
 </li>
 <li>
 Basic knowledge of personnel policy and procedure in accordance to federal and state laws regarding employment practices
 </li>
 <li>
 Ability to manage multiple on-going projects, be flexible to change, and adapt to shifting priorities
 </li>
 <li>
 Team player with a high sense of urgency
 </li>
 <li>
 Self-directed, detail-oriented problem solver with a strong passion to contribute to the team&rsquo;s success
 </li>
 <li>
 Ability to handle confidential and sensitive information with tact, diplomacy, and discretion
 </li>
 <li>
 Ability to communicate effectively with all levels, including senior management, on one-to-one basis and in groups
 </li>
 <li>
 Capacity to learn and speak intelligently about our business and the space industry
 </li>
 <li>
 Excellent written and oral communication skills.
 
 
 </li>
 </ul>
 
 Additional Requirements
 
 
 
 <ul>
 <li>
 Willing to work overtime as needed
 </li>
 <li>
 This role requires being onsite in Starbase, TX &ndash; remote work will not be considered
 
 
 </li>
 </ul>
 
 Itar Requirements
 
 
 
 <ul>
 <li>
 To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C.
 </li>
 <li>
 1157, or (iv) Asylee under 8 U.S.C.
 </li>
 <li>
 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
 
 
 </li>
 </ul>
 SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
 
 
 Applicants wishing to view a copy of SpaceX&rsquo;s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com
 
 .
 
</div>

Recruiting Coordinator

CenterWell Pharmacy

<div>
 
 Become a part of our caring community and help us put health first
 
 
 
 The Mail Operations Pharmacist 2 (VSP/PT) registered Pharmacist who is responsible for the accurate and timely dispensing of prescribed medication to patients. The Mail Operations Pharmacist 2 (VSP/PT) work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. This position is part of the Variable Staffing Pool (VSP) and can have a range of scheduled hours each week.
 
 
 The Mail Operations Pharmacist 2 (VSP/PT) ensures adherence to quality assurance standards, accurate tracking techniques and a review process prior to shipping medications to patients. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures.
 
 
 
 Required Qualifications
 
 
 
 
 Use your skills to make an impact
 
 
 
 <ul>
 <li>
 Bachelors of Pharmacy or PharmD degree from an accredited college of pharmacy
 </li>
 <li>
 Licensed as a PHARMACIST in state of residence (AZ, FL, OH or TX ONLY)
 </li>
 <li>
 Ability to participate in Federal prescription programs
 </li>
 <li>
 Self-directed, but also able to work well in a group
 </li>
 <li>
 Ability to solve problems and encourage others in collaborative problem solving
 </li>
 <li>
 Work ethic that is focused, accurate, and highly productive
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Proficient with computers
 </li>
 <li>
 Must be passionate about contributing to an organization focused on continuously improving consumer experiences
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 
 3 or more years experience in a high volume community or mail order pharmacy practice environment
 
 
 
 
 Additional Information
 
 
 
 Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
 
 
 
 Scheduled Weekly Hours
 
 
 
 1
 
 
 
 Pay Range
 
 
 
 The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
 
 
 $104,000 - $143,000 per year
 
 
 
 Description Of Benefits
 
 
 
 Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.
 
 
 
 About Us
 
 
 
 About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.
 
 
 About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation&rsquo;s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first &ndash; for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
 
 
 
 Equal Opportunity Employer
 
 
 
 It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
</div>

Mail Operations Pharmacist 2 (VSP/PT)

NRG Energy

<div>
 Welcome to the intersection of energy and home services. At NRG, we&rsquo;re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers&rsquo; lives easier&mdash;helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
 
 
 We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
 
 
 More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.
 
 
 
 Job Summary
 
 
 
 Service Desk Professional is an information technology (IT) professional who helps users resolve issues with computer hardware or software. They respond to user inquiries, assessing problems and issues with IT equipment and applications. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solutions. They must also be customer-oriented and patient to deal with difficult customers.
 
 
 
 Essential Duties/Responsibilities
 
 
 
 <ul>
 <li>
 First point of contact in all computer hardware, software, and telecommunications problems and requests. Use remote capability to assist with troubleshooting.
 </li>
 <li>
 Provide customer service/help desk/technical support experience that includes migration support, MS Office and desktop configuration.
 </li>
 <li>
 Desktop site support - Determine the best solutions based on the issue and details provided by customer
 </li>
 <li>
 Provide support and resolve problems related to installed computer software.
 </li>
 <li>
 Troubleshoot printer connection issues
 </li>
 <li>
 Maintain support materials: edit, update, and generate support documents for Service Now Knowledge Article and IT Service Desk knowledgebase.
 </li>
 <li>
 Azure Administration including account creation, security group management, licensing, MFA.
 </li>
 <li>
 Exchange Admin Center &ndash; manage, create user, distribution, shared mailboxes.
 </li>
 <li>
 Intune &ndash; Manage computers, applications.
 </li>
 <li>
 Password Resets for various websites/applications
 </li>
 <li>
 Document and log incidents ticket using Service Now tracking tool.
 </li>
 <li>
 First level support company email on mobile devices
 </li>
 <li>
 Provide support for VPN software connection issues
 </li>
 <li>
 Vendor VPN account creation
 
 
 </li>
 </ul>
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 High School Diploma or GED required
 </li>
 <li>
 3-5 years of relative experience
 </li>
 <li>
 Ability to work independently and in a team environment
 </li>
 <li>
 Ability to work under time pressure while maintaining a customer service attitude
 </li>
 <li>
 Experience in troubleshooting hardware, software and network connectivity issues
 </li>
 <li>
 Must understand technical support practices such as ticket documentation, service level agreements, statistics and escalation processes.
 </li>
 <li>
 Self-motivated with attention to detail
 </li>
 <li>
 Organizes workload, sets priorities and works within deadlines
 </li>
 <li>
 Effective communication and interpersonal skills
 </li>
 <li>
 Maintains confidentiality of information
 </li>
 <li>
 Must have flexibility for working rotating on call schedule and backfilling for peers when coverage is needed.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Ability to work independently and in a team environment
 </li>
 <li>
 Ability to work under time pressure while maintaining a customer service attitude
 </li>
 <li>
 Experience in troubleshooting hardware, software and network connectivity issues
 </li>
 <li>
 Must understand technical support practices such as ticket documentation, service level agreements, statistics and escalation processes.
 </li>
 <li>
 Process and understanding Terminations
 </li>
 <li>
 Self-motivated with attention to detail
 </li>
 <li>
 Organizes workload, sets priorities, and works within deadlines
 </li>
 <li>
 Effective communication and interpersonal skills
 </li>
 <li>
 Maintains confidentiality of information
 </li>
 <li>
 Must have flexibility for working rotating on call schedule and backfilling for peers when coverage is needed.
 
 
 </li>
 </ul>
 
 Additional Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 Demonstrated commitment to customer service excellence
 </li>
 <li>
 Proven ability to work effectively under pressure, with keen attention to detail
 </li>
 <li>
 Sound decision-making and problem-solving capabilities
 </li>
 <li>
 Efficient time management and ability to multi-task in fast-paced environments
 </li>
 <li>
 Experience in identifying and contributing to process improvements
 </li>
 <li>
 High level of self-motivation, with strengths in conflict resolution
 </li>
 <li>
 Ability to redirect issues to appropriate resources swiftly and accurately
 </li>
 <li>
 Natural leadership qualities and a collaborative spirit
 </li>
 <li>
 Strong adaptability to shifting priorities and organizational needs
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Occasionally requires lifting as appropriate to perform duties and responsibilities.
 
 
 </li>
 </ul>
 The base salary range for this position is: $57,120 - $94,200* *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.
 
 
 NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
 
 
 EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)
 
 
 Official description on file with Talent.
</div>

Service Desk Professional

Loan Mountain Capital

<div>
 
 
 MUST READ &ndash; IMPORTANT NOTE FOR ALL APPLICANTS
 
 
 &nbsp;
 
 
 
 
 
 
 
 Applications without an English CV will not be considered.
 
 
 
 
 
 
 
 Applicants&nbsp;are required to&nbsp;submit&nbsp;an introductory video to the Loan Mountain Capital Hiring Team to be considered for the position.
 
 
 
 
 
 
 
 Please send a&nbsp;
 
 
 3-minute Loom video
 
 
 &nbsp;with the subject line&nbsp;
 
 
 "DSCR Closing Coordinator Role"
 
 
 &nbsp;to&nbsp;
 
 hiring@loanmountaincapital.com
 
 &nbsp;covering the following:
 
 
 
 
 
 <ul>
 <li>
 
 Tell us about yourself and your past work experience
 
 </li>
 <li>
 
 Tell us why you would be the best fit for the role
 
 </li>
 </ul>
 
 
 
 
 
 Company Description
 
 
 
 Loan Mountain Capital is the fastest growing private lending fund in the&nbsp;Southeastern United States.&nbsp;We provide short-term real estate financing to real estate investors,&nbsp;fix&nbsp;and flippers, and new home builders.&nbsp;
 
 
 
 
 
 Founded in partnership with our affiliate, Loan Ranger Capital - the largest private real estate lender in Texas with ~$400M under management - Loan Mountain Capital has quickly expanded that proven business model across the Southeast and&nbsp;established&nbsp;itself as a market leader,&nbsp;
 
 with a recent expansion of our platform to serve borrowers nationwide.
 
 
 
 
 
 
 
 We are dedicated to supporting the success of real estate investors by offering tailored financial solutions, cost-effective loan options, and exceptional customer service. With deep industry&nbsp;expertise&nbsp;and a borrower-first approach, we are building a premier private lending&nbsp;platform.
 
 .
 
 
 
 
 
 Role Description
 
 
 
 
 As we continue to scale, we are expanding our capabilities in DSCR and business-purpose lending.
 
 &nbsp;This is a full-time,&nbsp;remote&nbsp;role for a&nbsp;DSCR&nbsp;Closing Coordinator in Mexico.&nbsp;
 
 
 
 
 
 
 Join a high-performance team supporting investor-focused real estate lending. In this role, you will manage the closing process for business-purpose loans, including DSCR transactions, ensuring files are complete,&nbsp;accurate, and ready for a smooth and&nbsp;timely&nbsp;close.
 
 
 
 
 
 
 
 You will work closely with borrowers, attorneys, and internal teams to drive deals from approval to funding with speed and precision.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
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 Manage the closing process for DSCR and business-purpose real estate loans
 
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 Track and confirm loan terms and conditions throughout the transaction lifecycle
 
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 Correspond with borrowers and relevant parties to request and gather necessary documentation
 
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 <li>
 
 Proactively follow up via email and phone to ensure all required items are received and processed
 
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 Review loan files, rent rolls, title work, and supporting documentation for accuracy and completeness
 
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 Identify&nbsp;and flag any discrepancies or issues prior to closing
 
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 Communicate with attorney offices&nbsp;regarding&nbsp;title work, updates, and documentation
 
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 Compile complete loan packages for submission to attorney offices and closing agents
 
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 Maintain&nbsp;accurate&nbsp;and up-to-date records in CRM systems and internal trackers
 
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 Support the broader loan lifecycle from application through closing
 
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 </ul>
 
 
 Preferred Experience
 
 
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 Experience with&nbsp;DSCR loans,&nbsp;Non-QM&nbsp;lending, or investor-focused real estate financing
 
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 Understanding of&nbsp;rental income, cash flow analysis, and real estate investment strategies (BRRRR, short-term rentals, etc.)
 
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 Familiarity with the loan lifecycle from application through closing
 
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 </ul>
 
 
 Skill Required
 
 
 <ul>
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 Organization: Keep files and documents systematically organized for easy retrieval and reference.
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 Prioritization: Ability to discern and prioritize tasks based on urgency and importance.
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 Detail-Oriented: Meticulously review documents and information to identify errors or discrepancies.
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 Quick Learner: Adapt quickly to new processes, systems, and procedures within the real estate closing coordination role.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
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 Strong communication&nbsp;and interpersonal skills
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 Experience in administrative&nbsp;assistance&nbsp;and office administration
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 Excellent customer service skills
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 Strong organizational and problem-solving skills
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 <li>
 Proficiency&nbsp;in Microsoft Office Suite
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 Experience in the real estate industry is a plus.
 </li>
 </ul>
 
 
 
 
 Job Type: Full-time
 
 
 Salary: From $32,000&nbsp;MXN&nbsp;per month
 
 
 Work Location:&nbsp;Mexico&nbsp;
 
</div>

DSCR Closing Coordinator

Target Hospitality

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Job Title:
 
 Chef I
 
 
 
 Reports to:
 
 Head Chef
 
 
 
 Level:
 
 Hourly
 
 
 
 Scope:
 
 Responsible for serving guests and assisting with production of daily menu
 
 
 
 Primary Responsibilities
 
 
 
 <ul>
 <li>
 Accountable and responsible for maintaining a safety culture (following all SOP&rsquo;s, JSA&rsquo;s, policies and procedures) as set out by Target Hospitality
 </li>
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 Must be able to safely operate kitchen equipment including but not limited to grills, slicers, tilt skillets, deep fryers and convection ovens
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 Proper food storage, rotation, and discarding of expired food fall under HACCP and FIFO guidelines
 </li>
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 Prepare meals on the line, grill oven and fryers
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 Serve guests and check for meal scans
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 Serve all foods in accordance to HACCP and food safety standards
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 Ensure proper utensils are used for serving, portion control and sanitation purposes
 </li>
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 Exceed our guests needs by providing world-class customer service
 </li>
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 Shall attend all safety meetings and participate in Target Hospitality emergency response procedures
 </li>
 <li>
 Additional duties may be assigned by supervisor or manager
 
 
 </li>
 </ul>
 
 Physical Demands
 
 
 
 <ul>
 <li>
 Stand for long periods of time (up to 12 hours or longer) with scheduled breaks
 </li>
 <li>
 Short and long-distance walking required
 </li>
 <li>
 Use of stairs and step stools
 </li>
 <li>
 Use force when pushing/ pulling carts that weigh on average 50lbs
 </li>
 <li>
 Operate kitchen machinery
 </li>
 <li>
 Frequently lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory
 </li>
 <li>
 Frequently reach below waist, waist to shoulder and above shoulder with frequent neck/back/torso twisting from left to right without restriction
 </li>
 <li>
 Perform repetitive movements at the wrist including side to side/ up or down and multiple grasps of an average of 10lbs with a maximum of 25lbs
 </li>
 <li>
 Simple, power and fine finger manipulation for a duration of an average 12-hour shift
 
 
 </li>
 </ul>
 
 Working Conditions And Environment
 
 
 
 <ul>
 <li>
 Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals
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 Ability to communicate effectively; written and orally in English
 </li>
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 Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels
 </li>
 <li>
 Exposure to extreme hot and cold environments
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 Ability to work with in a rotational schedule (6 weeks on and 2 weeks off, or as per manager&rsquo;s discretion/ business needs)
 </li>
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 Ability to works safely and navigate with in small/ close quarters and congested areas
 </li>
 <li>
 Maybe exposed periodically to elevated noise and surroundings
 </li>
 <li>
 Ability and willingness to travel/work long rotations away from home
 
 
 </li>
 </ul>
 
 Candidate Requirements
 
 
 
 <ul>
 <li>
 1+ years culinary experience preferably in a remote camp or hotel/hospitality industries or equivalent
 </li>
 <li>
 Ability to read and write in English
 </li>
 <li>
 Must have a valid ServSafe certification
 </li>
 <li>
 First aid certification is an asset
 </li>
 <li>
 Work within a team environment
 </li>
 <li>
 Must be able to work effectively and efficiently with or without supervision
 </li>
 <li>
 Strong prioritization and time management skills
 </li>
 <li>
 Ability and willingness to travel/work long rotations away from home
 </li>
 <li>
 Must be able to pass a background check and urine analysis
 </li>
 <li>
 Must provide your own transportation to and from the facility
 </li>
 </ul>
</div>

Chef I

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