customer service representative Jobs in Cairo

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customer service sales consultant

Bupa UK

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 Job Description
 
 
 
 
 Customer Service Consultant
 
 
 
 
 Cairo, Egypt
 
 
 
 
 Fixed Term
 
 
 
 
 We make health happen
 
 
 
 We&rsquo;re expanding our customer service team in Cairo and looking for customer-focused advisors to work in rotational shifts. You&rsquo;ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions. With full training and ongoing coaching, you&rsquo;ll manage all customer types: individuals, corporates, and intermediaries. Resolving even complex issues without escalation. If you&rsquo;re passionate about delivering exceptional service and putting customers first, we&rsquo;d love to hear from you.
 
 
 
 Key Responsibilities
 
 
 
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 Authorize or reject treatment requests before procedures
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 Handle member inquiries via phone, email, and in-person visits, applying product knowledge to resolve issues
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 Manage membership updates, billing inquiries, and document issuance
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 Coordinate international medical appointments and support cross-departmental communication
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 Investigate and resolve complaints, ensuring customer satisfaction
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 Maintain accurate system records and support new team members
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 Collaborate with providers and internal teams to deliver seamless service
 
 
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 What We&rsquo;re Looking For
 
 
 
 Able to demonstrate that you pay due regard to customers and treat them fairly by:
 
 
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 Being able to explain the impact that your role and actions have on the fair treatment of customers
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 Being able to explain the potential implications for customers who are not treated fairly by you or others
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 Making the fair treatment of customers central to all that you do
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 Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills
 
 
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 Why Bupa
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We&rsquo;ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Locations:
 
 
 Egypt - Cairo
</div>

Customer Service Consultant

Market Standard

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 Company Description
 
 
 
 Market Standard, originally established in the UK, is a real estate brokerage making its mark in Egypt. Known for its professionalism and decades of industry expertise, our company focuses on providing transparent and exceptional client service. With a commitment to setting new benchmarks, we aim to redefine the real estate experience. Our team is dedicated to delivering a seamless and client-centric approach to every interaction.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Sales Consultant based in New Cairo. The Sales Consultant will handle client interactions, provide consulting services, and ensure customer satisfaction. Primary responsibilities include advising clients on property opportunities, understanding customer needs and preferences, addressing inquiries, and maintaining a professional and positive relationship throughout the sales process. The position also involves collaborating with the team to achieve sales objectives and build sustainable client relationships.
 
 
 
 Qualifications
 
 
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 Proficiency in Sales Consulting and the ability to guide clients toward the best solutions
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 Strong focus on Customer Satisfaction by understanding and addressing client needs
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 Excellent Communication and interpersonal skills to effectively engage with clients and team members
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 Customer Service and Consulting experience to build trust and long-term relationships
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 Ability to work on-site in New Cairo and meet sales targets
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 Prior experience in real estate or sales is advantageous
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 Bachelor's degree in Business, Marketing, or a related field is preferred
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 </ul>
</div>

Sales Consultant

Urban Miles

<div>
 
 
 Role Description
 
 
 
 This is a full-time, on-site position for a Senior Property Consultant located in New Cairo. As a Senior Property Consultant, your responsibilities will include advising clients on real estate transactions, building long-term client relationships, conducting market analyses, and helping clients make informed decisions. You will play a crucial role in providing excellent customer service, meeting sales targets, and representing Urban Miles' values in all client interactions.
 
 
 
 Qualifications
 
 
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 Strong consulting and advisory skills to help clients evaluate property options
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 Excellent communication and customer service skills to build and maintain relationships
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 Proven ability in sales and negotiating deals to meet targets
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 Experience and knowledge in the real estate market, including trends and investment opportunities
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 Exceptional organizational and time management skills
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 Proficiency in using CRM tools and real estate management software is a plus
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 Bachelor&rsquo;s degree in Business, Real Estate, or a related field is preferred
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 </ul>
</div>

Senior Sales ( Real Estate)

Flat and Villa

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 Company Description
 
 
 
 Flat and Villa is a leading real estate platform in the Arab World, offering a unique and interactive way to explore and review property information. The platform simplifies real estate data with clear language, professional expertise, and innovative technologies. It ensures that buyers have access to all the essential, credible information they need to make informed decisions. Flat and Villa is committed to transforming the property-buying process through transparency and user-friendly resources.
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Property Consultant based in Cairo. The Property Consultant will be responsible for assisting clients in buying, selling, and renting properties. Daily tasks include consulting clients, building relationships, understanding their needs, and providing tailored solutions. The role also involves delivering excellent customer service, supporting negotiations, and achieving sales targets while ensuring a positive customer experience.
 
 
 
 Qualifications
 
 
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 Strong expertise in Consulting and Real Estate market analysis
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 Excellent Communication and Customer Service skills
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 Proven experience in Sales and client relationship management
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 Ability to understand client needs and provide strategic property advice
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 Commitment to achieving targets and maintaining high levels of professionalism
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 Familiarity with real estate laws and market trends in Cairo
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 Bachelor's degree in Business, Real Estate, or a related field is preferred
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 Proficiency in both Arabic and English languages is an advantage
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 </ul>
</div>

Property Consultant

Real Estate Developer

<div>
 
 Company Description
 
 
 
 We are a leading real estate developer specializing in creating iconic spaces. Our projects span residential, commercial, and mixed-use developments, combining innovative design and the latest sustainable practices. With a strong focus on delivering projects that provide exceptional value, we prioritize both architectural excellence and financial performance. We are committed to turning visions into reality through customer-centric and quality-driven approaches.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role based in Cairo, Egypt, for a Senior Property Consultant. The Senior Property Consultant will be responsible for advising clients on real estate investments, identifying property listings that meet client requirements, and guiding clients through property transactions. Day-to-day responsibilities include generating leads, conducting market research, negotiating deals, providing exceptional customer service, and achieving sales targets. The role requires a proactive approach to understanding client needs and offering tailored solutions in a competitive market environment.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong skills in Consulting and Real Estate, with a proven ability to guide clients and provide market insights.
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 Proficiency in Communication and Customer Service to foster trust, address inquiries, and ensure a positive client experience.
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 Expertise in Sales, including lead generation, deal negotiation, and achieving sales targets.
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 Knowledge of the real estate market, including trends, property valuation, and legal regulations in Cairo, Egypt.
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 Additional qualifications such as a Bachelor's degree in Real Estate, Business Administration, or a related field are preferred.
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 Strong organizational and time management skills, with the ability to multitask and meet deadlines.
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 Proficiency in relevant software and CRM tools is a plus.
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 Demonstrated ability to build and maintain client relationships effectively.
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</div>

Senior Property Consultant

The Address Investments

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 The Address Investments is a leading real estate company in Egypt and the Middle East, renowned for turning real estate dreams and investments into rewarding realities. We offer a variety of developments tailored to suit clients' budgets, ensuring the best deals. Our team of experts and consultants provide a high standard of service, making us a trend-setting pioneer in the real estate field. Based in Cairo, we take pride in our pro-active team, their healthy atmosphere, and strategic approach that set us apart from others in the industry.
 
 
 
 Role Description
 
 
 
 
 
 
 This is a full-time, on-site role for a Salesperson located in Cairo. The Sales Consultant will be responsible for presenting various real estate projects to clients, understanding their needs, and providing tailored options. Day-to-day tasks include meeting with clients, providing excellent customer service, consulting clients on the best property options, and maintaining client relationships to ensure customer satisfaction. The role involves active collaboration with the sales team to achieve sales targets and contribute to the company's growth.
 
 
 
 
 
 
 Qualifications
 
 
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 Sales Consulting and Consulting skills
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 Customer Satisfaction and Customer Service experience
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 Strong Communication skills
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 Ability to understand and address client needs effectively
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 Proven track record in sales or real estate is a plus
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 Bachelor's degree in Business Administration, Marketing, or related field
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 Excellent interpersonal and negotiation skills
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 Fluent in English and Arabic languages
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 </ul>
</div>

Fresh Sales Specialist (Zero Experience)

The Address Holding

Explore 781+ Customer service sales consultant in Cairo this March. Find roles across top companies and apply now to boost your career.

781 customer service sales consultant jobs In Cairo

Customer Service Consultant

Sales Consultant

Senior Sales ( Real Estate)

Property Consultant

Senior Property Consultant

Fresh Sales Specialist (Zero Experience)

Fresh Sales Specialist (Zero Experience)