assistant line process manager, lüleburgaz

procurement specialist

customer care representative Jobs in Istanbul

customer care representative

customer service / spare part specialist Jobs in Istanbul

customer service / spare part specialist

customer service representative Jobs in Istanbul

customer service representative

customer service team lead Jobs in Istanbul

customer service team lead

customer service spare part specialist

GGM Gastro International GmbH

<p><b>About Us</b></p><p>GGM Gastro is an internationally leading company in the field of commercial kitchen technology, headquartered in Germany. As our operations continue to grow, we are looking for a Spare Parts Specialist with <b>excellent English skills</b> to join our team.</p><p><b>Key Responsibilities:</b></p><ul><li>Identify and manage spare parts required for faulty or damaged products</li><li>Responding to customer inquiries regarding spare parts using Salesforce, SAP, and Bob</li><li>Communicate with suppliers and partners (primarily via email)</li><li>Place and track spare parts orders</li><li>Coordinate with internal teams (technical/service departments)</li><li>Maintain accurate records of orders and inventory</li><li>Follow up on deliveries and ensure timely supply</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree (new graduates are welcome to apply)</li><li><b>Good command of English (C1 level), German is an advantage</b></li><li>Strong communication and organizational skills</li><li>Attention to detail and problem-solving mindset</li><li>Ability to manage multiple tasks and follow up processes</li><li>Experience in a similar role or in industrial products is a plus</li></ul><p><b>What We Offer</b></p><ul><li>A position in an internationally successful company</li><li>Flat hierarchies and a supportive, friendly team</li><li>Modern office located in Istanbul (&Ccedil;ağlayan)</li><li>Free daily bakery breakfast</li><li>Transportation allowance and monthly meal card</li><li>Additional private health insurance (fully covered by the employer)</li><li>Internal development and career growth opportunities</li><li>Private company event, team-building activities, and social gatherings</li></ul><p>If you're passionate about customer satisfaction and want to make a real impact, we&rsquo;d love to hear from you!</p><p>Job Type: Full-time</p><p>Ability to commute/relocate:</p><ul><li>İstanbul: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Application Question(s):</p><ul><li>Are you legally authorized to work in Turkey without requiring visa or work permit sponsorship? </li></ul><p>Language:</p><ul><li>English (Required)</li><li>German (Preferred)</li></ul><p>Work Location: In person</p>

Customer Service / Spare Part Specialist

Philips

<div><h3 class="jobSectionHeader"><b>Job Title
</b></h3>Services and Solutions Specialist - Quotation Admin
<p></p><h3 class="jobSectionHeader"><b>Job Description
</b></h3><p><b>Job title: Services and Solutions Delivery Specialist - Quotation Admin for Saudi Arabia
</b></p><p></p><p>Provide Time &amp; Material quote to customer where the service requested and is not covered by warranty or contract, and enable service delivery process when quote is accepted by customer.<br>
</p><div><br>
<b>Your role:
</b><br>
<ul><li>Sends Time (labour hours) &amp; Material (spare part) quotations to all customers in KSA.
</li></ul></div><ul><li>Being part of Services and Solutions Delivery Team as a Quotation Admin closely collaborate with Account Managers, Field Service Engineers&amp;Manager, Pricing, Credit Collection and Finance teams.
</li><li>Close communication with Philips&rsquo; customers (Public and private hospitals) in KSA.
</li><li>From family-friendly Private Health Insurance to an annual incentive, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.
</li></ul><ul><li>We are working in a Hybrid model. Sunday to Thursday / from 08:00-17:00
</li></ul><p></p><p><b>You're the right fit if:
</b></p><p>1. Minimum 3 years of experience in Customer Services, Customer Relations, Quotation Management, Service Processes, Supply Chain or equivalent
</p><p>2. Attention to detail and financial facts,
<br>
3. Excellent communication skills &amp; high ownership,
</p><p>4. Bachelor&rsquo;s degree,
<br>
5. Arabic as native speaking proficiency and English as business professional level(Turkish is an advantage).<br>
</p><p><br>
<b>How we work together
</b><br>
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
<br>
<br>
Indicate if this role is an office role in Istanbul Philips office.<br>
</p><div><br>
<b>About Philips
</b><br>
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
<br>
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div><p></p><p>#LI-EU
</p><p>#LI-HYBRID</p></div>

Services and Solutions Specialist - Quotation Admin

<div>
 <p>
  Our global business partner is currently looking for a Spare Parts Manager to join their team in the industrial sector.
 </p>
 <ul>
  <li>
   Manage and improve spare parts procurement processes for technical products
  </li>
  <li>
   Increase spare parts revenue in line with defined targets
  </li>
  <li>
   Develop strategies to optimize inventory turnover
  </li>
  <li>
   Manage supplier relationships and perform cost and quality analyses
  </li>
  <li>
   Improve the efficiency of warehouse operations
  </li>
  <li>
   Monitor order, delivery, and inventory processes through ERP systems
  </li>
  <li>
   Ensure customer satisfaction by working in coordination with after-sales services
  </li>
  <li>
   Be responsible for team management and employee development
  </li>
  <li>
   Prepare weekly, monthly, and annual performance reports
  </li>
  <li>
   Manage budgets and ensure cost control
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a relevant field
  </li>
  <li>
   Good command of written and spoken English
  </li>
  <li>
   Minimum 5 years of experience in spare parts management, after-sales, or related functions
  </li>
  <li>
   Knowledge of ERP systems (preferably SAP)
  </li>
  <li>
   Strong leadership and team management skills
  </li>
  <li>
   Experience in inventory management, logistics, and supply chain processes
  </li>
  <li>
   Strong analytical thinking, planning, and reporting skills
  </li>
  <li>
   Customer- and solution-oriented mindset
  </li>
  <li>
   Active driver with a valid driver&rsquo;s license
  </li>
 </ul>
 <p>
 </p>
</div>


Spare Parts Manager

Epiroc Careers

<div></div><div><div><b>Are you the &quot;Technical Field Specialist&quot; that Epiroc Turkiye, Surface Division (SRD) is looking for...?</b></div>
<div>
The successful candidate will be responsible from all technical support activities of the Surface Division (SRD) and the suitable candidate must reside Istanbul, Izmir or Ankara.</div><br>
<div></div>
<div><b>
Duties and Responsibilities</b></div><br>
<div></div>
<div>
<ul><li>Manage to sell exploration machines and their spare parts,</li></ul>
<ul><li>Identify customers and distributors' needs and propose added-value solutions and advise clients to optimize the performance of these tools by selecting and using the most suitable for each type ofterrain and situation,</li></ul>
<ul><li>Promote and advise customers in the selection of different diamond core drilling tools and reverse circulation tools, and perform site tests with customers to demonstrate the quality and value of the products offered,</li></ul>
<ul><li>Manage on-site installation, repair and maintenance,</li></ul>
<ul><li>Diagnose errors or technical problems and propose proper solutions,</li></ul>
<ul><li>Assist warranty claims and resolutions,</li></ul>
<ul><li>Ensure customer satisfaction and after sales follow-ups,</li></ul>
<ul><li>Support the sales team about conducting.</li></ul></div><br>
<div></div>
<div><b>
Knowledge, Skills and Experience Required</b></div><br>
<div></div>
<div>
<ul><li>Bachelor's degree, preferably in the field of mining, geology and civil engineering,</li></ul>
<ul><li>Min. 3 years of experience in core drilling and/or technical support in mining/exploration</li></ul>
<ul><li>Strong knowledge in areas related to mining, exploration or other drilling applications,</li></ul>
<ul><li>Drilling Experience/ knowledge in Reverse Circulation and Diamond Drilling,</li></ul>
<ul><li>Ability to write technical and other reports</li></ul>
<ul><li>Good command of English</li></ul>
<ul><li>Proficient in MS Office applications,</li></ul>
<ul><li>Willing to work flexible hours,</li></ul>
<ul><li>No traveling restrictions (domestic and international),</li></ul>
<ul><li>Must possess a valid Class B driver's license,</li></ul>
<ul><li>For male employees, having completed military service.</li></ul></div><br>
<div></div>
<div><b>
Required Competencies</b></div><br>
<div></div>
<div>
<ul><li>Time management and organization skills,</li></ul>
<ul><li>Communication skills,</li></ul>
<ul><li>Strong analytical thinking skills,</li></ul>
<ul><li>Teamwork skills,</li></ul>
<ul><li>Open to cooperation and continuous development,</li></ul>
<ul><li>Skilled at conducting competitive analysis,</li></ul>
<ul><li>Skilled at conducting marketing research.</li></ul></div><div></div><div><br>
<div><div><div><div><b>It all starts with people.</b> The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.</div>
<div>All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com</div></div></div></div></div></div><div></div>

Technical Field Specialist

CHERY

<div>
 <p>
  <em>
   Chery is a leading Chinese auto company. Its business scope covers the R&amp;D, production, and sales of passenger cars, commercial vehicles, mini cars, special vehicles, powertrain systems, and other products. It has sold more than 8.75 million vehicles, providing products and services for users in more than 80 countries and regions around the world every day.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   General Overview:
  </strong>
 </p>
 <p>
  We are looking for a highly motivated and experienced Spare Parts Supervisor to take a leading role in managing spare parts operations, dealer coordination, and stock optimization processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Main Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Determine optimum stock levels of spare parts using advanced demand forecasting methodologies
  </li>
  <li>
   Ensure spare parts availability across the network by planning and monitoring inventory
  </li>
  <li>
   Manage dealer orders and logistics operations for both Parts &amp; Accessories
  </li>
  <li>
   Analyze and report BO (Back Order), VOR (Vehicle Off Road), and MOS (Months of Supply) data to achieve high availability and efficient stock turnover
  </li>
  <li>
   Organize and deliver both general and on-the-job training for dealer teams in line with Chery policies and procedures
  </li>
  <li>
   Monitor and ensure compliance with local laws and regulations related to spare parts, and take necessary action in response to changes
  </li>
  <li>
   Support spare parts import procedures and collaboration with related departments as needed
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree (preferably in Mechanical or Automotive Engineering)
  </li>
  <li>
   1-3 years&rsquo; experience in spare parts operations (preferably in the automotive industry)
  </li>
  <li>
   Familiarity with local spare parts regulations and import procedures
  </li>
  <li>
   Strong proficiency in Microsoft Office and Dealer Management Systems
  </li>
  <li>
   Good command of written and spoken English
  </li>
  <li>
   B-class driver&rsquo;s license
  </li>
  <li>
   No travel restrictions
  </li>
  <li>
   Strong analytical thinking, problem-solving and communication skills
  </li>
 </ul>
 <p>
 </p>
</div>


Spare Parts Specialist

<div><div><div><div><div>Requisition ID: 24356
</div></div></div></div><div><div><div><div>Job Category: Logistics/Demand &amp; Supply Chain
</div></div></div></div><div><div><div><div>Career level: Professional
</div></div></div></div><div><div><div><div>Contract type: Permanent
</div></div></div></div><div><div><div><div>Location:
Istanbul, TR<br>
</div></div></div></div><div><div><p><br>
<i>SKF VA is a trusted OE supplier that serves the Automotive Aftermarket with high-quality products and premium services for cars and commercial vehicles globally. With over 20,000 variations, our unmatched product range delivers comprehensive system and repair solutions.</i><br>
<br>
<i>We prioritize ease of access to required parts, ensuring timely availability and efficient repairs. SKF VA boasts extensive network of over 10,000 distributors and dealers worldwide. This expansive reach ensures that our spare parts for cars, trucks, and two-wheelers are readily available in workshops across the globe.</i><br>
<br>
<i>In September of 2024, SKF announced the separation of its Automotive business, to build two world-leading businesses. The role you are applying for will be part of the automotive business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market.</i></p><br>
</div>
<div><p>Would you like to join us in shaping the future of motion? We are now looking for a&hellip;</p></div><br>
<div>
<p><br>
<b>Logistics Specialist - Automotive Business</b></p></div><br>
<div>
<p><br>
As a Logistics Specialist in Istanbul, Turkey, you will play a key role in ensuring safe, efficient, and cost‑effective logistics and warehouse operations.<br>
You will work closely with internal stakeholders and external service providers to secure high service levels, accurate system data, and strong performance throughout the logistics network.<br>
<br>
The role covers inbound and outbound logistics, warehouse coordination, customs documentation, KPI follow‑up, supplier performance, and continuous improvement initiatives.<br>
<br>
<b>What you can expect in the role</b><br>
Logistics &amp; Warehouse Operations</p>
</div>
<div><ul><li><p>Ensure safety and compliance in warehouse operations</p>
</li>
</ul></div><div><ul><li><p>Maintain minimum stock levels for packaging materials and manage procurement accordingly</p>
</li>
</ul></div><div><ul><li><p>Coordinate inbound logistics, including booking, tracking, and cost‑efficient shipment handling</p>
</li>
</ul></div><div><ul><li><p>Set up and follow up on outbound logistics flows</p>
</li>
</ul></div><div><ul><li><p>Ensure correct bookings and data accuracy in logistics systems (e.g. GIT, ENT, cancelled or rejected items)</p>
</li>
</ul></div><div><ul><li><p>Control lead times and planning cycles in coordination with relevant stakeholders</p>
</li>
</ul></div><div><ul><li><p>Support warehouse operations by ensuring stock accuracy and correct product identification</p>
</li>
</ul></div><div><ul><li><p>Handle returns efficiently and report performance on a regular basis</p></li><br>
</ul>
</div><div><p><br>
Customs &amp; Documentation</p>
</div>
</div><div><div><ul><li><p>Control and align customs documentation in compliance with legal and regulatory requirements</p>
</li>
</ul></div><div><ul><li><p>Support smooth invoicing processes through accurate system parameters and documentation</p></li><br>
</ul>
</div><div><p><br>
Performance &amp; Continuous Improvement</p>
</div>
<div><ul><li><p>Monitor KPIs and evaluate supplier and 3PL performance</p>
</li>
</ul></div><div><ul><li><p>Lead follow‑ups, performance meetings and drive corrective actions</p>
</li>
</ul></div><div><ul><li><p>Handle complaints and ensure timely response and resolution</p>
</li>
</ul></div><div><ul><li><p>Drive continuous improvement initiatives using Lean and CI methodologies</p>
</li>
</ul></div><div><ul><li><p>Prepare ad‑hoc analyses and reports to demonstrate progress in processes and improvement projects</p></li><br>
</ul>
</div><div><p><br>
Cost Management</p>
</div>
<div><ul><li><p>Optimize logistics, customs and warehouse costs</p>
</li>
</ul></div><div><ul><li><p>Deliver at least one cost‑optimization or Lean project per year</p>
</li>
</ul></div><div><ul><li><p>Review and approve logistics invoices to ensure timely payments</p></li><br>
</ul>
</div><div><p><br>
Quality &amp; EHS</p>
</div>
<div><ul><li><p>Take necessary actions related to quality issues in 3PL warehouses</p>
</li>
</ul></div><div><ul><li><p>Apply quality standards for rejection, acceptance and conditional acceptance</p>
</li>
</ul></div></div><div><div><ul><li><p>Participate in activities related to ISO 9001:2015 and EHS requirements</p></li><br>
</ul>
</div><div><p><br>
<b>You will enjoy working here if you have</b></p>
</div>
<div><ul><li><p>A relevant education within logistics, supply chain, or equivalent experience</p>
</li>
</ul></div><div><ul><li><p>Hands‑on experience in logistics and warehouse operations</p>
</li>
</ul></div><div><ul><li><p>Good understanding of the logistics system SAP, and data accuracy requirements</p>
</li>
</ul></div><div><ul><li><p>A structured and analytical approach with strong follow‑up skills</p>
</li>
</ul></div><div><ul><li><p>Experience working with suppliers and external service providers</p>
</li>
</ul></div><div><ul><li><p>An improvement‑driven mindset with interest in Lean and CI</p>
</li>
</ul></div><div><ul><li><p>Good communication skills and ability to work cross‑functionally</p>
</li>
</ul></div><div><ul><li><p>Fluency in English, both written and spoken</p></li><br>
</ul>
</div><div><p><br>
<i>SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are &ndash; just be yourself. #weareSKF</i><br>
<br>
<b>Some additional information</b><br>
This position is located at SKF Automotive's site in Istanbul, Turkey.<br>
<br>
Employment will be on a local contract; no relocation is approved for this role. Therefore, you need to live in the region and be able to commute to our office several days per week.<br>
<br>
You will report to Zeynep Erfan, Regional Sales Manager, Vehicle Aftermarket, who is located in Istanbul, Turkey.<br>
<br>
For questions regarding the recruitment process, please contact Martin Andersson by email martin.n.andersson@skf.com. Please note that we can't accept documents or CV:s via email or LinkedIn Inmails.<br>
<br>
<b>Is this you?</b><br>
If the answer is yes, submit your application in English with your CV by <b>22 April 2026</b>. We will screen candidates continuously throughout the application period, so make sure to submit your application as soon as possible.<br>
<br>
<i>At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations.</i></p></div></div></div>

Logistics Specialist - Automotive Business

<div><p>We&rsquo;re looking for <b>Transport Planner</b> across our business located in İstanbul!</p><p>
Let's be the part of our #TogetherUnstoppable team!</p><p>
DHL is a brand with a vision to become &ldquo;The logistics company for the world&rdquo;. Our promise to customers is to provide simplifying services and sustainable solutions and to always demonstrate respect without compromising on results.</p><p>
DHL Supply Chain is providing supply chain management and consulting like warehousing, distribution, managed transportation services and value added services in consumer, retail, life science &amp; healthcare, technology, engineering &amp; manufacturing and automotive sectors. We are active in more than 60 countries and territories, employing around 120,000 people. DHL Supply Chain located in 2400 locations all over the world and manages approx. 23 million m2 storage area.</p><p>
DHL Supply Chain Turkey started its operations in 2000 providing warehousing, distribution, labeling, packaging, technical services, home delivery, spare parts logistics and reverse logistics services. DHL Supply Chain Turkey serving leading companies in consumer, retail, healthcare, automotive, engineering &amp; manufacturing and technology sectors with more than 2000 employees in 370 thousand m2 warehousing space.</p><p><b>
Qualifications:</b></p><ul><li>
At least 1 year experience Logistics or Supply Chain,</li><li><b>
Minimum Advanced level of French both written and spoken</b>,</li><li>
Problem solving and crisis management in critical daily issues,</li><li>
Microsoft Office Programs knowledge,</li><li>
Minimum Advanced level of English both written and spoken</li><li>
High customer focus and teamwork spirit,</li><li>
Analytical and problem solving oriented,</li><li>
Systematic and regular work discipline, strong ability to follow,</li><li>
Strong communication skills,</li><li>
Customer-oriented, capable of taking initiative, when necessary,</li></ul><p><b>
Job Description:</b></p><ul><li>
Planning the order in given time window to prevent any delay on delivery,</li><li>
Ensuring an efficient and proactive communication with related parties,</li><li>
Contacting the final customer to request a booking for delivery if needed,</li><li>
Following the delivery process and communicate with customers in order to solve issues about deliveries</li><li>
Defining and contributing to increase operational performance by generating/implementing projects, ideas and solution,</li><li>
Maintain OTM updated with the latest operational data and costs,</li><li>
Supports returns and refusals process from customers to DC,</li><li>
Building and managing the relationship with Customer's Local Contacts; DC Team and Customer Service Team</li></ul></div>

LLP - Transport Planner (French Speaker)

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