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Hairs Culture

Job Title: Customer CoordinatorJob Summary:The Customer Coordinator serves as the primary point of contact between the company and its clients. This role is responsible for handling customer inquiries, coordinating services or product delivery, ensuring client satisfaction, and maintaining strong relationships with customers. The Customer Coordinator also supports internal teams to meet customer needs efficiently and effectively.---Key Responsibilities:Act as the first point of contact for customer queries, requests, and complaints.Coordinate with internal departments (sales, operations, service teams) to ensure timely resolution of customer issues.Maintain accurate customer records, including contact details, service requests, and feedback.Follow up with customers to ensure satisfaction and identify opportunities for improvement.Prepare and share regular reports on customer interactions, service performance, and client feedback.Assist in scheduling appointments, service delivery, or product dispatch as required.Escalate complex or unresolved issues to the appropriate department or management.Support customer retention initiatives by building strong and professional relationships.Contribute to continuous improvement by suggesting process enhancements based on customer feedback.Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

CUSTOMER COORDINATOR

GENIE

The Role
 My client is looking for a confident, sales-driven team member to join as a Sales Coordinator / Call Centre Associate. You’ll be the first point of contact for clients, handling enquiries, making outbound calls, and encouraging customers to book and return for more premium beauty treatments and wellness services. What you’ll do: * Answer calls, WhatsApps & emails with professionalism and warmth * Reach out to existing clients to upsell treatments & packages * Manage bookings and follow up to ensure a smooth client journey * Hit sales targets while delivering exceptional customer service
 
Requirements
 What you'll need: * Experience in sales, customer service, or call centre roles (beauty/aesthetics industry preferred) * Confident, persuasive communicator and not afraid of getting on the phone * Driven, target focused and passionate about customer care
 
About the company
 Genie is a highly specialist recruitment company covering the consumer industry. Born from a pure passion for the sector we work tirelessly to match the right candidates for the role and work in a partnership approach with our clients. We have built up years of experience and have a deep understanding of the challenges for both candidates and clients. Our specialist areas cover: FMCG, Retail, E-Commerce/Apps, Food & Beverage and Hospitality Sectors. Regions: Middle East, North Africa & Asian Markets.

Sales Coordinator / Call Centre Associate

You+Baby Studio

<div>
 
 
 🌟 Customer Coordinator &ndash; Dubai | You+Baby Studio
 
 
 
 
 
 
 Our studio is growing &mdash; and we need your help! We&rsquo;re looking for a
 
 Customer Coordinator
 
 to ensure every client has an unforgettable experience with us.
 
 
 
 
 
 🤝
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Be the main contact for clients and manage their bookings
 </li>
 <li>
 Ensure the studio is ready and running smoothly every day
 </li>
 <li>
 Process payments and keep operations organized
 </li>
 <li>
 Support photographers during sessions
 </li>
 <li>
 Handle client questions and concerns with care
 </li>
 </ul>
 
 
 
 
 💡
 
 What You Bring
 
 
 <ul>
 <li>
 Strong
 
 customer care &amp; client satisfaction
 
 skills
 </li>
 <li>
 Fluency in
 
 English
 
 (spoken &amp; written); Arabic is a plus
 </li>
 <li>
 Experience in
 
 sales, chat communication, or upselling
 
 </li>
 <li>
 A strong, confident personality with excellent communication
 </li>
 <li>
 Fast &amp; accurate typing
 </li>
 <li>
 Comfort with digital tools for chat, project management, and file sharing
 </li>
 </ul>
 
 
 
 
 ✨
 
 What We Offer
 
 
 <ul>
 <li>
 A creative work environment with a passionate, supportive team
 </li>
 <li>
 30 paid calendar days off per year
 </li>
 <li>
 Work-life balance:
 
 1 day off one week, 2 days off the next - and repeat
 
 </li>
 <li>
 Real career growth opportunities in a dynamic, expanding studio
 </li>
 </ul>
 
 
 
 
 📍 Location:
 
 
 Dubai (full-time, on-site)
 
 
 
 
 
 🌟 Why Join Us?
 
 
 You&rsquo;ll become part of a
 
 creative, expanding company
 
 that values teamwork and growth &mdash; with real opportunities to develop your career.
 
 
 
 
 
 👉 Ready to take the next step? Apply directly via LinkedIn &mdash; we&rsquo;d love to hear from you!
 
 
 
 
 
 
 We'll get in touch within 5 working days if we&rsquo;d like to move forward with your application. If you don&rsquo;t hear from us, please know we truly appreciate your interest and would love to connect in the future!
 
 
</div>

Customer Coordinator

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Customer Service Coordinator | Asset Management Business Unit | Majid Al Futtaim Properties
 
 
 
 ROLE SUMMARY
 
 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Maintain up to date knowledge of the AMBU operating assets (shopping centre&rsquo;s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks.
 </li>
 <li>
 Ensure smooth day to day operations of the Customer Service Information Desk under the direction and guidance of Supervisor and Team leader and in accordance with the established Customer Service processes and procedures.
 </li>
 <li>
 Assist the customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person) and performing other shopping malls specific duties as assigned.
 </li>
 <li>
 Handle and resolve all customer complaints received in accordance with the established Customer Service policies and procedures with the utmost courtesy and professionalism and as per established Customer Service guidelines / procedures within agreed Service Level Agreement.
 </li>
 <li>
 Responsible to execute Gift Card program in the assigned operating assets and ensure that all payment handling by the Customer Service Team is in accordance with the prescribed policies and procedures.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required
 </li>
 <li>
 2+ years&rsquo; work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry in GCC or abroad.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Customer Service Coordinator

Confidential

<div>
 
 
 Job purpose
 
 
 
 Interact with our customers and provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints.
 
 
 
 
 
 
 Duties and responsibilities
 
 
 
 1. Receive purchase request from tender coordinator, Sales and marketing teams.
 
 
 2. Check for stock position, price, quantity, code as per Customer purchase order.
 
 
 3. Consolidate all request as per source, principle and currency wise.
 
 
 4. Generate purchase order into system and take print out.
 
 
 5. Take approval of purchase orders from Division Manager.
 
 
 6. Take approval from Finance and Admin Director.
 
 
 7. Send purchase order to principles by fax, email, courier. In case of Johnson &amp; Johnson send purchase order into Excel sheet.
 
 
 8. Receive order confirmation from other companies within 24 hours.
 
 
 9. Check order confirmation for any discrepancy.
 
 
 10. Update the due date of the orders to assist
 
 
 11. Forward purchase order and order confirmation to Procurement in timely manner.
 
 
 12. Follow up for delivery if needed
 
 
 13. Receive phone calls from customers for order status.
 
 
 14. Provide order status to customers by taking information from relevant persons.
 
 
 15. Arrange hotel booking, ticket booking, flight booking etc.
 
 
 16. Coordinate for organizing the conferences.
 
 
 17. Arrangement of stationery and grocery for the division.
 
 
 18. Preparing various reports required by the management.
 
 
 19. Assisting product specialist as and when required.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum of bachelor&rsquo;s degree in any subject
 </li>
 <li>
 Minimum of 2 years&rsquo; experience
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Communication Skills
 </li>
 <li>
 Computer knowledge / Oracle / MS
 </li>
 <li>
 From Healthcare Field / Similar Pharma
 </li>
 </ul>
</div>

Sky Zone Cargo Services LLC

Job Type: Full-time, 2 Year Contract Expected Start Date: 01/10/2025Operations &amp; Pricing Coordinator:The Operations &amp; Pricing Coordinator in Freight &amp; Logistics plays a pivotal role in ensuring seamless coordination between sales, operations, and customer service teams. This role focuses on managing shipments, supporting sales processes, and maintaining efficient logistics operations to meet client needs and business objectives.Key Responsibilities,<ul><li>Assist the sales team with rate inquiries, proposals, and tenders for freight and logistics services.</li><li>Follow-up with the customer for sales updates, and future businesses.</li><li>Co-ordinate with network agents, shipping &amp; airlines to arrange the price on time .</li><li>Prepare and manage quotations, contracts, and service agreements.</li><li>Maintain accurate records of customer interactions and freight bookings in the CRM system.</li><li>Make the BOE, AWB , SBL &amp; COO</li><li>Coordinate with local vender for smooth operation</li></ul>Logistics Operations Coordination:<ul><li>Good knowledge in Logistics operation and export &amp; Import documentation</li><li>Coordinate end-to-end shipment processes, including booking, documentation, and tracking.</li><li>Resolve operational issues such as delays, damaged goods, or incorrect shipments.</li><li>2 Years' experience same role</li><li>Help finance for invoice assistance</li></ul>Customer Relationship:<ul><li>Serve as the primary point of contact for customer queries related to freight shipments and logistics.</li><li>Address customer concerns promptly and professionally, ensuring client satisfaction.</li></ul>SHOULD BE ABLE TO JOIN IMMEDIATELYJob Types: Full-time, Permanent,Application Deadline: 28/09/2025Job Type: Full-timePay: AED3,500.00 - AED4,350.00 per monthExperience:<ul><li>Operations Coordinator in Freight &amp; Logistics : 2 years (Required)</li></ul>

OPS & Pricing Executive - Freight Forwarding (FEMALE )

Royal Smart Properties

Royal Smart Limousine (RSL), a leader in premium transportation services, is seeking a dynamic and results-driven Transport Coordinator to join our growing team. This role is an exciting opportunity to engage directly with clients, promote our luxury limousine services, and drive business growth through exceptional customer engagement.Key ResponsibilitiesAs a Transport Coordinator, you will:<ul><li>Engage with potential customers in malls, hotels, and other high-traffic locations, effectively showcasing the benefits of our limousine services.</li><li>Address customer inquiries and highlight service advantages to secure bookings and grow the business.</li><li>Handle walk-in customer trips and manage bookings efficiently.</li><li>Negotiate competitive rates based on trip destinations, ensuring customer satisfaction and securing commitments.</li><li>Dispatch trips via the supervisor app, coordinating with drivers to guarantee accurate and timely service delivery.</li><li>Maintain compliance with transportation regulations, safety standards, and company policies.</li><li>Provide outstanding customer service, addressing client needs professionally and ensuring a high level of satisfaction.</li><li>Regularly report progress, challenges, and potential solutions to your supervisor.</li></ul>Requirements<ul><li>Valid UAE driving license (preferred).</li><li>Minimum 1 year of experience in sales, transportation, logistics, or limousine services.</li><li>Excellent communication and negotiation skills.</li><li>Proficiency in both Arabic and English (preferred).</li><li>Ability to thrive in a fast-paced, dynamic environment.</li><li>Strong attention to detail and excellent organizational skills.</li></ul>Why Join RSL?<ul><li>Be part of a forward-thinking team dedicated to providing exceptional transportation solutions.</li><li>Work in a dynamic environment where your contributions drive tangible results.</li><li>Enjoy the opportunity to interact directly with high-profile clients and make a meaningful impact on their experience.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Transport Coordinator

Explore 3379+ Customer services coordinator in Dubai this September. Find roles across top companies and apply now to boost your career.

3379 customer services coordinator jobs IN Dubai

CUSTOMER COORDINATOR

Sales Coordinator / Call Centre Associate

Customer Coordinator

Customer Service Coordinator

Customer Service Coordinator

OPS & Pricing Executive - Freight Forwarding (FEMALE )

Transport Coordinator