administrative assistant

front desk receptionist

receptionist

fleet coordinator

office assistant

customer services coordinator

B&S Group

<div>Company Description 
This is B&amp;S
B&amp;S exists to make premium consumer goods available to everyone, anywhere. We believe that getting access to consumer products that bring joy and comfort into everyday lives, should be easy around the globe.
Are you curious about who we are as an employer and our thoughts on diversity and inclusion? Click here to find more information! 
Job Description 
Customer Care Coordinator leads and supports the Customer Care team in providing exceptional service to both customers and the Sales team. This role focuses on overseeing smooth order processing, addressing escalated customer inquiries, maintaining accurate records, and facilitating timely logistics and fulfillment, along with managing the team of customer care specialists. The Coordinator ensures operational efficiency, fosters high customer satisfaction, and guarantees that all customer interactions are handled professionally and effectively.
Key Responsibilities<ul><li>
Supervise and support the Customer Care team in handling inquiries, order processing, and returns.</li><li>
Ensure team adherence to B&amp;S ERP system procedures and provide guidance for system updates and refresher training.</li><li>
Act as a point of escalation for complex customer issues and ensure timely resolution.</li><li>
Collaborate with Sales, Logistics, and Supplier Order Management teams to address operational challenges.</li><li>
Maintain accurate and up-to-date records of customer interactions, orders, and feedback.</li><li>
Monitor order fulfillment and logistics processes to ensure timely delivery of products.</li><li>
Assist in generating reports and KPIs related to customer service performance and team productivity.</li><li>
Contribute to process improvement initiatives to enhance efficiency, accuracy, and customer satisfaction.</li><li>
Provide training, mentorship, and guidance to junior Customer Care staff.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Business Management, or a related field.</li><li>
Previous experience in Customer Care or Customer Service Coordination; Duty Free experience is a plus.</li><li>
Excellent written and verbal communication skills, with strong customer service orientation.</li><li>
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ERP systems.</li><li>
Strong leadership, organizational, and problem-solving skills.</li><li>
Ability to adapt to changing priorities and manage multiple tasks simultaneously.</li></ul> 

Additional Information 
We offer you<ul><li>
Opportunity to work in a multinational company with a dynamic and diverse team.</li><li>
A collaborative work environment that encourages growth and professional development.</li><li>
Annual performance driven bonus and comprehensive benefits package.</li><li>
Other benefits as per UAE labour law</li><li>
A chance to develop your skills in a fast-paced, high-impact industry.</li></ul></div>

Customer care coordinator - Duty Free, FMCG

TALENTMATE

<div>
 
 Job Description
 
 
 
 We are seeking a dynamic and highly organized individual to join our team as an Admin Cum Customer Coordinator. This essential role balances administrative duties with direct interaction with our valued customers, ensuring efficient operations and outstanding customer service. As the first point of contact for inquiries and support needs, you will be responsible for managing both the smooth day-to-day operations of the office and maintaining positive relationships with our clients. Your ability to multitask, communicate effectively, and exhibit strong problem-solving skills will be crucial to your success in this position. Join our team and contribute to a vibrant work environment where no two days are the same, and where your expertise will make a significant impact on both our operational success and customer satisfaction.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide administrative support to ensure efficient operation of the office.
 </li>
 <li>
 Act as the primary contact point for all customer-related inquiries and questions.
 </li>
 <li>
 Manage and organize files, documents, and databases efficiently and securely.
 </li>
 <li>
 Coordinate and manage communication between clients and internal teams clearly.
 </li>
 <li>
 Schedule meetings, appointments, and manage travel itineraries for management.
 </li>
 <li>
 Assist in the preparation of regularly scheduled reports and presentations.
 </li>
 <li>
 Facilitate communication and collaboration between sales, customer service, and operations.
 </li>
 <li>
 Identify and resolve customer issues promptly to ensure satisfaction and retention.
 </li>
 <li>
 Maintain a comprehensive understanding of the company&rsquo;s services and product offerings.
 </li>
 <li>
 Track inventory and order office supplies to ensure smooth operations.
 </li>
 <li>
 Support operations team in project planning and execution of customer orders.
 </li>
 <li>
 Develop strategies to improve customer experience and administrative processes.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in an administrative or customer service role for two or more years.
 </li>
 <li>
 Excellent verbal and written communication skills are essential for this position.
 </li>
 <li>
 Strong organizational skills with the ability to multitask effectively and efficiently.
 </li>
 <li>
 Familiarity with office management procedures and basic accounting principles.
 </li>
 <li>
 Proficiency with Microsoft Office Suite and other relevant software applications.
 </li>
 <li>
 Ability to work independently and as part of a team to achieve goals.
 </li>
 <li>
 Strong problem-solving skills and attention to detail are crucial for success.
 
 
 </li>
 </ul>
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Administrative Support Company Industry/
 
 
 Sector: Recruitment &amp; Staffing
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Admin Cum Customer Coordinator 28F26

V-TAC Innovative LED Lighting

We are seeking a proactive and detail-oriented Customer Service Coordinator to support client engagement, CRM administration, and cross-functional communication. The ideal candidate will have experience with Zoho CRM and be responsible for maintaining customer satisfaction through professional coordination and timely follow-ups.Key Responsibilities:1. CRM Management (Zoho CRM)<ul><li>Assist in the implementation and ongoing enhancement of Zoho CRM to improve workflow and user experience.</li><li>Maintain accurate and up-to-date customer records and sales pipelines.</li><li>Monitor CRM dashboards for activity tracking, lead follow-ups, and opportunity status.</li></ul>2. Client Relationship Management<ul><li>Serve as the first point of contact for client inquiries and service support.</li><li>Maintain ongoing communication with customers to provide updates and resolve issues.</li><li>Build and foster long-term customer relationships to support retention and loyalty.</li></ul>3. Sales Support &amp; Documentation<ul><li>Support the sales team by preparing quotations, proposals, contracts, and Sale Purchase Agreements (SPA).</li><li>Update unit availability status (e.g., Open, Hold, Reserved, Booked) in the CRM system.</li></ul>4. Payment &amp; Documentation Tracking<ul><li>Track client payment schedules and Dubai Land Department (DLD) transactions.</li><li>Prepare and send Statements of Account (SOA) and reminders for upcoming invoices or overdue payments.</li></ul>5. Compliance &amp; Data Integrity<ul><li>Ensure all CRM entries are complete, consistent, and compliant with internal policies and UAE legal regulations.</li><li>Regularly audit data to eliminate duplicates, errors, or outdated records.</li></ul>Secondary Responsibilities:6. Reporting &amp; Data Analysis<ul><li>Generate reports on customer engagement, sales trends, and CRM usage metrics.</li><li>Provide actionable insights to improve client service strategies and sales outcomes.</li></ul>7. Automation &amp; Integration<ul><li>Configure CRM workflow automations, such as email/SMS follow-ups, payment alerts, and status updates.</li><li>Ensure proper integration between Zoho CRM and supporting systems like Zoho Books, Oqoodi, and Galla Box.</li></ul>8. Customer Feedback &amp; Escalation<ul><li>Record and categorize client feedback; ensure prompt resolution of issues by coordinating with relevant departments.</li><li>Follow up on escalated concerns to ensure client satisfaction and closure.</li></ul>9. Administrative Support<ul><li>Coordinate meeting schedules, prepare sales documentation, and support internal communication.</li><li>Liaise with IT or technical support teams to resolve CRM-related issues.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business administration, Marketing, or related field.</li><li>Minimum 2&ndash;4 years of experience in customer service or sales coordination.</li><li>Hands-on experience with Zoho CRM (preferred) or any other CRM platforms.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in Microsoft Office Suite and CRM reporting tools.</li><li>Ability to multitask, prioritize, and manage time efficiently.</li></ul>Job Type: Full-time

Customer Service Representative / Coordinator

<div>
 
 About GMG
 
 
 
 
 Gulf Marketing Group
 
 is one of the Middle East&rsquo;s leading, family-owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands, and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education, and technology.
 
 
 The Bus Driver is responsible for ensuring the safe transportation of students to and from school, following established routes and safety protocols.
 
 
 Responsibilities:
 
 
 Safe Transportation:
 
 
 Operate the school bus in a safe and responsible manner, adhering to traffic laws and regulations.
 
 
 Ensure the safety of students during transit, including the use of seat belts and other safety measures.
 
 
 Route Adherence:
 
 
 Follow designated bus routes and schedules to pick up and drop off students at assigned locations.
 
 
 Notify the transportation coordinator of any deviations or delays in the route.
 
 
 Vehicle Maintenance:
 
 
 Perform routine pre-trip and post-trip inspections of the school bus.
 
 
 Report any mechanical issues or concerns promptly to the transportation coordinator.
 
 
 Student Management:
 
 
 Maintain a safe and orderly environment on the bus.
 
 
 Enforce bus rules and discipline students as needed, reporting behavioral issues to school authorities.
 
 
 Communication:
 
 
 Communicate effectively with students, parents, and school staff.
 
 
 Report any incidents or concerns related to students' well-being during transportation.
 
 
 Emergency Preparedness:
 
 
 Be prepared to respond to emergencies, including evacuations and first aid if necessary.
 
 
 Attend training sessions on emergency procedures and protocols.
 
 
 Record Keeping:
 
 
 Keep accurate records of daily routes, mileage, and any incidents that occur during transportation.
 
 
 Complete and submit required reports to the transportation coordinator.
 
 
 Customer Service:
 
 
 Provide courteous and professional customer service to students, parents, and school staff.
 
 
 Establish and maintain positive relationships with passengers.
 
 
 Educational Qualifications:
 
 
 High school diploma or equivalent.
 
 
 Valid commercial driver's license (CDL) with appropriate endorsements.
 
 
 Completion of a school bus driver training program.
 
 
 Experience:
 
 
 With 1-3 years experience with atleast 1-2 year of experience as a school bus driver
</div>

Bus Driver - Emirates British Nursery

Luxxe Home

Store Shift Details: 6 Days a week / 10 Hours a Day.Minimum 2 years experience is required.Responsibilities include:* Manages financial transactions/Cashier (POS software experience is required)* Process Orders (coordination with warehouse and quality check to get the orders ready for delivery)* Setup Delivery Schedules and coordinate with customers* Ensure deliveries are loaded into delivery vehicles* Assist customers and responds to customers&rsquo; questions over email/WhatsApp/telephone* Handle Customer Complaints and Issues* Inventory, including receiving and stocking merchandise.* Assist in keeping the store clean and display organized* Availability to work flexible shifts within DubaiQualifications/ Skills:* Organization Skills* Product knowledge* People skills* Energy level* Good Work Ethic* Dependability/Punctuality* General math skills* Verbal communicationJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Sales: 2 years (Required)</li><li>Logistics/Delivery Setup: 2 years (Required)</li></ul>

Customer Service/Logistics Coordinator/Cashier

Quttainah Specialized Hospital

About the jobCompany DescriptionQuttainah Specialized Hospital (QSH) is the largest specialized cosmetic surgery hospital in the Middle East, offering a boutique experience characterized by originality and an exceptional atmosphere. Driven by innovation, QSH provides advanced healthcare services and cutting-edge cosmetic treatments. Our aim is to establish ourselves as leaders in cosmetic medicine and surgery across the region. At QSH, our mission is embodied in our motto, &ldquo;Expert care, exceptional results.&rdquo; The hospital is located in the vibrant city of Dubai, United Arab Emirates, serving UAE and neighboring Gulf countries.Role DescriptionThis is a full-time, on-site role in Dubai, United Arab Emirates, for a Patient Coordinator with aesthetic experience. The Patient Coordinator will be responsible for managing appointments, providing exceptional customer service, and performing receptionist duties. Responsibilities also include maintaining efficient communication with patients, addressing inquiries, and ensuring a smooth and welcoming patient experience. Additionally, the role requires familiarity with aesthetic treatments and medical terminology to aid in patient coordination.Job Description:<ul><li>Strong Phone Etiquette and Communication skills for patient interaction and inquiries</li><li>Proficiency in Appointment Scheduling and managing receptionist duties</li><li>Coordinate patient consultations and treatment plans</li><li>Explain procedures, packages, and pricing clearly to patients</li><li>Follow up with leads and existing patients</li><li>Support doctors during consultations</li><li>Ensure complete documentation and patient files</li><li>Achieve monthly targets and contribute to clinic growth</li></ul>Requirements:<ul><li>Arabic speaking is mandatory</li><li>Previous experience in dermatology or plastic surgery clinics</li><li>Excellent communication and patient-handling skills</li><li>Strong sales and consultation coordination skills</li><li>Ability to follow up with patients and close treatment plans</li><li>Organized, professional, and customer-focused</li></ul>Job Type: Full-timePay: AED8,000.00 - AED9,000.00 per month

Patient Coordinator - Arabic speaker

Now Hiring: Fleet Coordinator &ndash; Careem ProjectXoom Delivery Services LLC is seeking a qualified and experienced Fleet Coordinator to manage operations for our Careem Project.Position Overview: The Fleet Coordinator will be responsible for overseeing rider performance, daily operational activities, and coordination between field teams and management to ensure service excellence for the Careem account.Key Responsibilities:<ul><li>Manage and monitor rider and driver operations</li><li>Ensure compliance with Careem and company SOPs</li><li>Coordinate daily movement, attendance, and performance</li><li>Act as a link between riders, HR, and Operations</li><li>Support recruitment, onboarding, and training as required</li></ul>Requirements:<ul><li>Minimum 2+ years of experience in fleet handling or last-mile delivery operations</li><li>Prior experience with Careem or similar platforms is mandatory.</li><li>Strong communication, coordination, and reporting skills</li><li>Professional attitude with a results-driven mindset</li></ul>We Offer:<ul><li>Competitive salary package</li><li>Professional growth and development opportunities</li><li>Exposure to leading delivery platforms such as Careem</li><li>Supportive and structured work environment</li></ul>P.S. Please do not apply if you don't have relevant experience. We need someone who has already handled Projects Like Noon Food, Noon Mins, Talabat, etc. Location: Dubai Apply with CV: Kailash@xoom.aeJob Type: Full-time

Fleet Coordinator

Explore 1151+ Customer services coordinator in Dubai this March. Find roles across top companies and apply now to boost your career.