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customer relations specialist

customer success advocate

UptimeAI Inc.

<div>
 
 UptimeAI is leading the way in predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. Our innovative platform harnesses cutting-edge data science to deliver actionable insights, ensuring maximum efficiency and reliability. UptimeAI uniquely combines Artificial Intelligence with Subject Matter Knowledge from 200+ years of cumulative experience to explain interrelations across upstream/downstream equipment, adapt to changes, identify problems, and give prescriptive diagnosis like a human expert would.
 
 
 
 
 
 
 Role : Customer Success Advocate
 
 
 
 
 Location:
 
 Masqa&tcedil;, Oman
 
 
 
 Department:
 
 
 Customer Success
 
 
 
 
 
 
 
 Role Overview
 
 
 
 The Customer Success Advocate serves as the primary point of contact for customers, acting as a trusted advisor who understands their technical and operational workflows, KPIs, and pain points. This role is pivotal in ensuring customers derive maximum value from the UptimeAI platform.
 
 
 We are seeking dynamic, innovative individuals with strong organizational skills to contribute to our customers' success through proactive engagement and collaborative experiences. As a Customer Success Advocate, you will play a key role in driving customer adoption, satisfaction, and value realization through the UptimeAI platform.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as a Subject Matter Expert in predictive analytics, operations &amp; maintenance, chemical engineering, and asset performance management for the process and manufacturing industries.
 </li>
 <li>
 Increase adoption and value capture by empowering and guiding customers to become self-sufficient on the UptimeAI platform, enabling them to review and respond to alerts independently.
 </li>
 <li>
 Collaborate with customers continuously to identify and realize value opportunities using the UptimeAI platform.
 </li>
 <li>
 Conduct in-depth training sessions for customers and address inquiries to enhance their knowledge of the platform.
 </li>
 <li>
 Understand customers' business goals, initiatives, and the value they derive from UptimeAI's solution.
 </li>
 <li>
 Identify additional use cases and features that can further enhance the value customers achieve.
 </li>
 <li>
 Efficiently address customer needs and contribute to process improvements for greater efficiency.
 </li>
 <li>
 Engage with customers and prospects in person for operational workshops (approximately 30% travel).
 </li>
 <li>
 Support internal stakeholders by generating case studies and value stories.
 </li>
 <li>
 Have familiarity with RCM, FMEA, and maintenance strategies in process industries, as well as condition monitoring of process equipment.
 </li>
 <li>
 Collaborating with the product team to ensure the roadmap aligns with customer business needs
 </li>
 </ul>
 
 
 
 
 
 Qualifications Preferred Qualifications
 
 
 <ul>
 <li>
 Proven Domain Expertise in Process Industries: Solid understanding of operations, maintenance, chemical engineering, or mechanical reliability in oil &amp; gas, chemicals, or manufacturing (e.g., RCM, FMEA, Condition Monitoring).
 </li>
 <li>
 Familiarity with Asset Performance Management (APM).
 </li>
 <li>
 Ability to Translate Technical Insights into Business Value: Skilled at identifying how predictive analytics contributes to cost savings or risk reduction.
 </li>
 <li>
 Experience with Data Analysis: Ability to troubleshoot issues and identify improvement opportunities through data.
 </li>
 <li>
 Communication and Training Skills: Proven ability to conduct training, explain technical concepts clearly, and guide users toward self-sufficiency.
 </li>
 <li>
 Leadership in New Technology or Business Initiatives: Experience in rolling out new initiatives and successfully managing the adoption of technology or processes.
 </li>
 <li>
 Strong Plus:
 </li>
 <li>
 Experience with SaaS Platforms or Digital Tools: Ideally with platforms focused on AI/ML, predictive maintenance, or industrial analytics.
 </li>
 <li>
 Familiarity with Customer Success Methodologies: Including driving adoption, managing stakeholder relationships, and aligning delivery to customer value milestones
 </li>
 </ul>
 
 
 
 
 
 
 Why to join UptimeAI:
 
 
 
 <ul>
 <li>
 
 Impact Industry-Wide Change:
 
 Contribute to transformative solutions that significantly improve operational efficiency and reliability for global clients.
 </li>
 <li>
 
 Collaborative and Growth-Oriented Environment:
 
 Join a talented, passionate team that values innovation, continuous learning, and professional growth.
 </li>
 <li>
 
 Opportunities for Leadership and Innovation:
 
 Lead pioneering projects, influence product development, and shape the future of industrial AI solutions.
 </li>
 </ul>
 
 
</div>

Customer Success Advocate

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring an
 
 Enterprise Customer Success Manager at Canonical
 
 
 
 Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers' objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
 
 
 We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in one of the following segments:
 
 
 <ul>
 <li>
 Mass - SMEs or large businesses starting their journey with Canonical
 </li>
 <li>
 Focus - Large companies with established ARR
 </li>
 <li>
 Step Growth - a selection of high-potential customers
 
 
 </li>
 </ul>
 All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers.
 
 
 
 Location:
 
 This role will be based remotely.
 
 
 
 What your day will look like
 
 
 
 <ul>
 <li>
 Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
 </li>
 <li>
 Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
 </li>
 <li>
 Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
 </li>
 <li>
 Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
 </li>
 <li>
 Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
 </li>
 <li>
 Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
 </li>
 <li>
 Supporting customers through reactive ticket requests.
 </li>
 <li>
 Create campaigns targeting multiple customers through digital touch-points and activities.
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 The ideal candidate would display impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for:
 
 
 <ul>
 <li>
 Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
 </li>
 <li>
 Excellent presentation skills with the ability to guide a conversation about complex software.
 </li>
 <li>
 Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
 </li>
 <li>
 A true team player capable of interacting with all departments and at all levels, both internally and externally.
 </li>
 <li>
 Knowledge of agile methodologies.
 </li>
 <li>
 We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Spanish and Portuguese alongside an excellent command of English, please inform us!
 
 
 </li>
 </ul>
 
 Additional skills that you might also bring
 
 
 
 <ul>
 <li>
 Experience with Salesforce, Jira and CRMs is a big plus!
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Enterprise Customer Success Manager

Siemens

<div>
 We know that a business thrives only when its people are thriving. That's why we always put our people first. Our global and diverse team is eager to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?
 
 
 Siemens strongly believes in the value of a Digital Portfolio. That&rsquo;s why Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio enables our customers to experience buildings that are intuitive, comfortable, safe, secure, and energy-efficient.
 
 
 Our Smart Infrastructure team works to create resilient and sustainable infrastructure. We connect the physical world with the digital world. With the help of data and analytics, we empower our customers to make their energy systems and processes in buildings and industries more efficient and sustainable. Together with our customers, we transform the everyday for a better tomorrow.
 
 
 Join our Smart Infrastructure Sales Team as a Senior Sales Engineer and help us reimagine the world by finding solutions that make tomorrow a more innovative place.
 
 
 
 Responsibilities:
 
 
 
 The role supports and represents the sales activities of the service business line to achieve best results for BMS, Security, Fire and digital businesses and enablement of additional service business.
 
 
 The BMS, Fire, Security and Digital Sales &amp; Solutions Sr. Sales Engineer will also lead and help service installed base customers understand how they can best apply latest building&rsquo; transformation to achieve their business objectives. He / she will have an annual business target and will report to the Lifecycle Sales Head.
 
 
 Responsible to develop leads, opportunities and sell BMS, Fire, security and Digital Services and Solutions to installed base customers in the Oman region and grow the service business. Lead sales and business development activity to actively build the pipeline working jointly with the service sales and service operations team in the country. Act as the single point of contact for all sales and solution activity for the sales team in Abu Dhabi and advocate digital solution selling.
 
 
 
 You&lsquo;ll make a difference by
 
 
 
 <ul>
 <li>
 Promote and sell all type of service business such as services, solutions, retrofits, SaaS and Value-Added Services
 </li>
 <li>
 Develop strategic BMS / Fire / Security / IT/Digital and Industry partners to strengthen overall offering
 </li>
 <li>
 Gather and maintain business intelligence which includes key customer pain points, technology innovations, and competitors&rsquo; Digitalization portfolio
 </li>
 <li>
 Organize and manage cocreation workshops with our customers, to develop new digitalization solutions / tools / applications to help fulfill customers&rsquo; business KPIs
 </li>
 <li>
 Provides a continuous support of the sales organization's financial and strategic objectives
 </li>
 <li>
 Consult sales organization, engineers and project managers on portfolio, standards, tools and processes
 </li>
 <li>
 Acts as the first promoter of Digital Strategy of Building technologies, and in cross collaboration in all sense
 
 
 </li>
 </ul>
 
 Your success is grounded in
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree, ideally in a relevant subject such as Mechanical, Electrical, Computer Science, Computer Engineering and relevant Technology degrees
 </li>
 <li>
 Professional certifications in relevant subjects
 </li>
 <li>
 BMS experience is preferred
 </li>
 <li>
 Minimum 5-10 years of relevant sales and business development experience required
 </li>
 <li>
 Successful track record in sales/business development, client management and project management in a technology environment
 </li>
 <li>
 Significant exposure to the software industry and strong affinity for digital solutions and the use of digital technologies to transform business models and provide new value producing opportunities
 </li>
 <li>
 Excellent influencing and networking skills, paired with stakeholder management experience in a multilayered global environment
 </li>
 <li>
 Strong experience in strategy consulting, preferably in the Digital practice of an international consultancy firm
 </li>
 <li>
 Strong IT, Software, Cloud, IoT platform experience
 </li>
 <li>
 Solid presentation and communication skills and fluency in English both written and spoken
 </li>
 <li>
 Have a strong acumen to fit portfolio to customer problems
 </li>
 <li>
 Keen interest in emerging technologies to support and improve consumer experience at interview and application
 </li>
 <li>
 Ability to build positive relationships across diverse groups, translating technical concepts for business audiences, and business concepts for technical audiences.
 </li>
 <li>
 Iterative digital product management techniques including e.g. analytics and optimization
 
 
 </li>
 </ul>
 
 Added Advantage
 
 
 
 <ul>
 <li>
 Experience in Healthcare, Airport, Commercial Real Estate, &amp; Higher Education environment
 </li>
 <li>
 Strong Cybersecurity experience and able to communicate effectively with different stakeholders
 
 
 </li>
 </ul>
 
 We offer you
 
 
 
 <ul>
 <li>
 2 to 3 days of mobile working per week as a global standard.
 </li>
 <li>
 Diverse and inclusive culture.
 </li>
 <li>
 An environment where everyone can bring their whole self and feel a sense of belonging.
 </li>
 <li>
 the foundation to develop personally and expertly.
 </li>
 <li>
 Great variety of learning &amp; development opportunities
 
 
 </li>
 </ul>
 
 Transform the everyday with us!
 
 
 
 If you are a motivated teammate, eager to learn new things and looking to grow your career in a strong and froward-thinking company, hit apply!. Siemens is dedicated to quality, equality, and valuing diversity, and we encourage applications that reflect the diversity of the communities within which we work. Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
 
 
 Please note: Only complete applications can be considered in the selection process. #oman
</div>

Senior Sales Engineer- Muscat, Oman

Cisco

<div>
 
 Meet The Team
 
 
 
 We find and win services deals in Oman, Pakistan, Yemen and Afghanistan with a focus on high‑value offerings. Our work connects customer needs to the right solutions and turns plans into signed contracts. We&rsquo;re a cross‑functional team that partners with account managers, engineers, and delivery leaders; the vibe is collaborative, fast‑moving, and hands‑on. You&rsquo;ll work with commercial, major enterprise and public‑sector customers, learn a broad solutions portfolio, and lead impactful deals.
 
 
 
 Your Impact
 
 
 
 As part of the Services team, you will:
 
 
 <ul>
 <li>
 Sell the full Customer Experience Services portfolio to major accounts across Oman, Pakistan, Yemen, and Afghanistan to drive growth and customer success.
 </li>
 <li>
 Work from Muscat, Oman, closely with channel partners to lead and develop accounts, improving Cisco&rsquo;s turnover and increasing customer success.
 </li>
 <li>
 Travel to Pakistan regularly to meet customers, partners and internal teams
 </li>
 <li>
 Achieve personal and team targets to contribute to overall profitability and sustained business performance.
 </li>
 <li>
 Enhance Cisco&rsquo;s positive image in the marketplace by consistently delivering value for customers and partners
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 5+ years of professional experience on value-based sales positions in Internet, Communication, Technology (ICT) sector, preferably in modern international environment
 </li>
 <li>
 Strong experience and understanding of the specificity of the service, consulting, and advisory services sale
 </li>
 <li>
 Proven experience in direct and indirect selling to the most strategic accounts
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Self-starter and strong closer personality with multi-tasking ability
 </li>
 <li>
 Outstanding communication skills, independency, self-motivation
 </li>
 <li>
 Experience in Operation &amp; Maintenance (O&amp;M) contracts/projects.
 </li>
 <li>
 Good understanding of country procurement process and buying cycles.
 
 
 </li>
 </ul>
 Why Cisco?
 
 
 At Cisco, we&rsquo;re revolutionizing how data and infrastructure connect and protect organizations in the AI era &ndash; and beyond. We&rsquo;ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
 
 
 Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you&rsquo;ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
 
 
 We are Cisco, and our power starts with you.
</div>

Account Executive - Services - Oman

Palo Alto Networks

<div>
 
 Our Mission
 
 
 
 At Palo Alto Networks&reg;, everything starts and ends with our mission:
 
 
 Being the cybersecurity partner of choice, protecting our digital way of life.
 
 
 We have the vision of a world where each day is safer and more secure than the one before. These aren&rsquo;t easy goals to accomplish &ndash; but we&rsquo;re not here for easy. We&rsquo;re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
 
 
 We&rsquo;re changing the nature of work. Palo Alto Networks is evolving to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we&rsquo;ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.
 
 
 
 Job Description
 
 
 
 
 Your Career
 
 
 
 The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer&rsquo;s security transformation journey. You will play a key role in defining technical solutions that secure a customer&rsquo;s key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer&rsquo;s cybersecurity partner of choice.
 
 
 
 Your Impact
 
 
 
 
 Role
 
 
 
 Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:
 
 
 <ul>
 <li>
 Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
 </li>
 <li>
 Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers
 </li>
 <li>
 Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate
 </li>
 <li>
 Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
 </li>
 <li>
 Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
 </li>
 <li>
 Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences
 </li>
 <li>
 Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
 </li>
 <li>
 Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
 </li>
 <li>
 Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
 </li>
 <li>
 Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space
 </li>
 <li>
 Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
 </li>
 <li>
 Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Experience
 
 
 
 <ul>
 <li>
 6+ years experience in pre-sales/sales engineering
 </li>
 <li>
 Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE
 </li>
 <li>
 Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred
 </li>
 <li>
 Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
 </li>
 <li>
 Creating and delivering technical presentations, workshops, or technical validation engagements
 </li>
 <li>
 Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
 </li>
 <li>
 Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
 </li>
 <li>
 Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
 </li>
 <li>
 This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.
 </li>
 <li>
 Proficient in English and Arabic
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 The Team
 
 
 
 Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures.
 
 
 You are empowered with unmatched systems and tools and a team built on joint success. You won&rsquo;t find someone at Palo Alto Networks that isn&rsquo;t committed to your success &ndash; with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers&rsquo; cybersecurity partner of choice, protecting their digital way of life.
 
 
 
 Our Commitment
 
 
 
 We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
 
 
 We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
 
 
 Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
 
 
 All your information will be kept confidential according to EEO guidelines.
 
 
 Is role eligible for Immigration Sponsorship?: Yes
</div>

Solutions Consultant

Keeta

<div>
 
 What You'll Do:
 
 
 
 
 
 As the Senior Public Policy Manager for countrywide operations, you will design and execute strategies to build trust with government entities, policymakers, and regulatory bodies.
 
 
 This role is critical to establishing Keeta&rsquo;s presence, ensuring compliance, and advocating for policies that support our mission.
 
 
 You&rsquo;ll operate in a lean, cross-functional startup environment, requiring agility, creativity, and the ability to navigate ambiguity.
 
 
 
 
 
 
 
 
 What We Need From You:
 
 
 
 
 
 Develop and implement a countrywide government affairs strategy aligned with business priorities.
 
 
 Build and maintain relationships with key government stakeholders at the countrywide, regional, and municipal levels.
 
 
 Monitor legislative and regulatory developments, providing actionable insights to internal teams. Advocate for policies that foster innovation while mitigating risks to operations.
 
 
 Collaborate with legal, communications, and business teams to align government outreach with company goals.
 
 
 Represent Keeta in industry associations, public forums, and policy dialogues.
 
 
 Proactively address potential regulatory challenges and crisis scenarios.
 
 
 Support the growth of cross-functional teams by providing regulatory guidance in early-stage initiatives.
 
 
 
 
 
 
 
 
 Requirement:
 
 
 
 
 
 8+ years in government affairs, public policy, or regulatory roles, preferably in tech, telecom, or digital services.
 
 
 Deep understanding of countrywide political dynamics and legislative processes.
 
 
 Established network with government institutions and policymakers.
 
 
 Strong analytical skills to translate complex regulations into business impacts.
 
 
 Proven ability to work independently in unstructured environments.
 
 
 Exceptional communication skills in English and the local language; fluency in Arabic is a plus.
 
 
 Advanced degree in Public Policy, Law, Political Science, or related field preferred.
 
 
 
 
 
 
 
 
 What Makes This Role Exciting:
 
 
 
 
 
 Opportunity to shape Keeta&rsquo;s foundational government strategy in a critical market.
 
 
 Flexibility to innovate in a lean, mission-driven team.
 
 
 Competitive compensation and equity package.
 
 
 Cross-functional exposure to global operations.
 
 
 
 
 
 
 
 
 Preferred Attributes:
 
 
 
 
 
 Experience scaling government relations functions in a high-growth organization.
 
 
 Background in startups or fast-moving industries (e.g., fintech, e-commerce).
 
 
 Knowledge of digital economy regulations, data privacy, or emerging tech policy.
 
</div>

Senior Public Policy Manager

Senior Government Affairs Manager

Explore 259+ Customer success advocate in Oman this December. Find roles across top companies and apply now to boost your career.