customer support representative Jobs in Oman

customer support representative

client coordinator - ad agency Jobs in Oman

client coordinator - ad agency

customer service representative Jobs in Oman

customer service representative

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sales coordinator

client relations coordinator

Horizon Nest Property Services

About the RoleThis role supports digital payment and internal systems by helping maintain records, assisting with system updates, and ensuring data accuracy across daily operations.What You&rsquo;ll Do<ul><li>Update and manage digital transaction records</li><li>Assist with system data entry and verification</li><li>Support internal operations tracking</li><li>Organize digital files and documentation</li><li>Help resolve basic record discrepancies</li><li>Assist with routine admin tasks</li></ul>What We&rsquo;re Looking For<ul><li>Basic computer skills (typing, email, spreadsheets)</li><li>Strong attention to detail</li><li>Reliable and organized work habits</li><li>Ability to follow structured procedures</li><li>No prior experience required</li></ul>Why Work With Us<ul><li>Stable full-time role</li><li>Structured workflow and clear tasks</li><li>Training provided</li><li>Entry-level friendly environment</li></ul>Apply TodaySubmit your CV via email. Shortlisted applicants will be contactedنوع الوظيفة: عمولةالراتب المدفوع: ﷼٣٬٩٠٠٫٠٠٠&nbsp;أسبوعياًموقع العمل: عن بُعد

Client Relations Coordinator

TodayOman

Kindly fill up the google form - https://forms.gle/veiLzP9ebt4QD4oRAA Client Coordinator is responsible for managing the communication and relationships between clients and the organization, ensuring that client needs are met, and projects are delivered successfully. This role involves being the main point of contact for clients, understanding their requirements, and liaising with various Internal teams to ensure client satisfaction.Prior Work experience from Ad Agency add advantageCandidate Must have laptop &amp; Stable Internet ConnectionKey Responsibilities:Client CommunicationSocial Media Management Documentation &amp; Reporting Digital Marketing Trends Job Type: Full-timePay: RO120.000 - RO140.000 per monthApplication Question(s):<ul><li>How many years of experience in Client Coordination</li><li>Kindly fill up this google form -https://forms.gle/veiLzP9ebt4QD4oRA</li></ul>Work Location: Remote

Client Coordinator - Ad Agency

Total Safety

<div>
 
 
 Position: HSE PTW Coordinator
 
 
 
 
 Location: Sohar, Oman
 
 
 
 
 Project Type: Brownfield Expansion
 
 
 
 
 Package: OMR 1,1000 &ndash; OMR 1,200 per month (excluding overtime)
 
 
 
 
 
 
 
 Job Role:
 
 
 
 
 
 
 We are currently looking for an experienced PTW Coordinator to join our team. The ideal
 
 
 candidate will be responsible for managing and issuing work permits in compliance with
 
 
 client and project HSE requirements.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 * Manage the Permit to Work (PTW) system as per project guidelines
 
 
 * Review and verify the completeness and compliance of all permit applications
 
 
 * Coordinate with client representatives, area authorities, and HSE teams for safe
 
 
 execution of jobs
 
 
 * Track daily permits and ensure proper close-out procedures are followed
 
 
 * Maintain proper documentation and reporting related to PTW
 
 
 * Support safety audits and toolbox talks when required
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 * Strong command of English with clear communication skills
 
 
 * Proven experience in issuing permits and understanding the full scope of PTW requirements.
 
 
 * Solid background in HSE permits with a deep understanding of safety protocols
 
 
 * Minimum 8 years of experience in both Brownfield and Greenfield projects, with a focus on construction and piling activities
 
 
 
 * NEBOSH IGC certification is mandatory
 
 
 
 * Strong knowledge of safety standards and HSE procedures
 
 
 * Experience in brownfield or shutdown projects is an advantage
 
 
 
</div>

Permit Coordinator

RK International

Job Title: Public Relations Officer (PRO) - Omani Preferred Location: Oman Company: RK International Industry: Construction (Fuel Stations, Roads, Buildings)Job Summary: We are seeking an experienced and proactive Public Relations Officer (PRO) to manage all government and client related processes and documentation for our construction operations in Oman. The ideal candidate will ensure full compliance with local laws and regulations while maintaining strong relationships with government authorities.Key Responsibilities:<ul><li>Handle all visa processing (employment visas, renewals, cancellations, labor cards, etc.)</li><li>Manage company registrations, permits, and licenses with relevant authorities</li><li>Liaise with government departments, including ministries, municipalities, and regulatory bodies</li><li>Ensure timely renewal of company documents (CR, permits, vehicle registrations, etc.)</li><li>Coordinate documentation for construction projects such as fuel stations, roads, and buildings</li><li>Monitor changes in laws and regulations and advise management accordingly</li><li>Maintain accurate records of all government transactions and documentation</li><li>Support HR and administration with employee-related government procedures</li><li>Represent the company professionally in all external dealings</li></ul>Requirements:<ul><li>Minimum 3-5 years of experience as a PRO in Oman (preferably in construction)</li><li>Strong knowledge of Omani labor laws and government procedures</li><li>Fluency in Arabic and English (spoken and written) - Compulsory</li><li>Valid Omani driving license</li><li>Excellent communication and relationship-building skills</li><li>Ability to handle multiple tasks and meet deadlines</li></ul>Preferred Qualifications:<ul><li>Experience working with construction companies handling infrastructure, fuel stations, or building projects</li><li>Familiarity with online government portals and systems</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Company vehicle or allowance</li><li>Health insurance</li><li>Other benefits as per company policy</li></ul>Education:<ul><li>Bachelor&rsquo;s degree in Business Administration, Public Relations, Law, or a related field (preferred)</li><li>Diploma holders with relevant PRO experience in Oman will also be considered</li><li>Additional certifications or training in government relations or administration are an advantage</li></ul>Pay: RO350.000 - RO450.000 per monthWork Location: In person

Public Relations Officer - Omani

Acers Hospitality Consultants

Job Opportunity &ndash; HR Manager Location: Oman Salary: OMR 1,500/monthPosition Summary We are seeking an experienced HR Manager to establish and lead the Human Resources function, transforming the organization from an owner-driven setup into a structured, corporate-level employer. This role covers the full HR spectrum &mdash; from workforce planning, grading and salary banding, to recruitment, training, performance management, compliance, and employee engagement. The HR Manager will design and implement HR systems, policies, and KPIs to support growth across multiple brands, outlets, and a Central Kitchen.Key Responsibilities<ul><li>Organizational Design &amp; Grading</li><li>Develop a clear organizational chart with reporting lines.</li><li>Implement a grading structure linking roles to pay scales, benefits, and career progression.</li><li>Compensation &amp; Benefits</li><li>Create salary bands for each grade/role, benchmarked against the Oman 2025 market.</li><li>Standardize pay practices across outlets to ensure fairness.</li><li>Design incentive and bonus schemes (sales, cost control, performance-based).</li><li>Performance Management</li><li>Develop KPI frameworks for all roles (outlet, central kitchen, admin, management).</li><li>Implement probation evaluations, quarterly reviews, and annual appraisals.</li><li>Link performance to promotions, increments, and career development.</li><li>Policies &amp; Procedures</li><li>Draft and implement a full HR Policy Manual (attendance, leave, overtime, grooming, discipline, grievance handling).</li><li>Roll out a progressive disciplinary system (warnings through to termination).</li><li>Recruitment &amp; Onboarding</li><li>Manage end-to-end recruitment for new outlets, central kitchen, and office roles.</li><li>Standardize job descriptions, interview processes, and offer letters.</li><li>Deliver structured onboarding and induction programs for all hires.</li><li>Training &amp; Development</li><li>Establish a training calendar (hygiene, service, upselling, leadership).</li><li>Coordinate with outlet and central kitchen managers for operational training.</li><li>Track completion and evaluate training effectiveness.</li><li>Payroll &amp; Compliance</li><li>Manage attendance and timekeeping systems (biometric/POS).</li><li>Ensure accurate payroll, overtime, and deductions in coordination with Finance.</li><li>Guarantee compliance with Omani labor law, visas, contracts, and permits.</li><li>Employee Relations &amp; Engagement</li><li>Launch staff recognition programs (employee of the month, awards).</li><li>Run engagement surveys and design action plans.</li><li>Act as mediator for grievances and workplace conflicts.</li><li>Health, Safety &amp; Welfare</li><li>Oversee medical insurance, welfare, and health &amp; safety law compliance.</li><li>Support Food Safety/QA with hygiene and safety training.</li><li>HR Analytics &amp; Reporting</li><li>Produce monthly HR dashboards (headcount, turnover, recruitment, training, overtime).</li><li>Provide workforce insights and recommendations to leadership.</li></ul>Key Performance Indicators (KPIs)<ul><li>Turnover rate under 15%</li><li>Recruitment lead time under 30 days</li><li>100% compliance with Omani labor law</li><li>Payroll accuracy at 100%</li><li>Training completion above 90%</li><li>Improved employee satisfaction scores</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field; HR certifications preferred.</li><li>6&ndash;8 years of HR experience, including 3+ years in a managerial role within hospitality/F&amp;B.</li><li>Strong knowledge of Omani labor law and GCC HR practices.</li><li>Demonstrated experience in organizational restructuring and business scaling.</li></ul>Skills &amp; Competencies<ul><li>Strategic HR leadership with hands-on execution.</li><li>Strong interpersonal and communication skills.</li><li>Expertise in policy development and compliance.</li><li>Skilled in conflict resolution and negotiation.</li><li>Data-driven decision-making ability.</li><li>Change management and employee engagement focus.</li></ul>Reporting Line<ul><li>Reports to: CEO / General Manager</li><li>Supervises: HR Coordinator, Payroll &amp; Attendance Officer</li></ul>Job Type: Full-timePay: RO1,500.000 per monthApplication Question(s):<ul><li>F&amp;B Experience is a MUST</li></ul>Work Location: In person

Human Resources Manager

Alisary Group

About Alaysary InstituteAlaysary Institute is a specialized training institute focused on educational and family development. Our strategic mission is to empower educators working in early childhood and primary education, while also equipping parents with practical skills in positive parenting.We work as a trusted partner with government and private sector entities concerned with childhood development, delivering high-impact training programs designed to create sustainable educational outcomes.&nbsp;About the RoleWe are seeking a high-caliber professional who combines strong field presence, persuasive communication, and operational discipline.This is not a desk-based digital marketing role. It is a field-driven and administrative position that requires direct engagement with institutions, decision-makers, and clients, as well as hands-on involvement in the institute’s daily operations.Success in this role is measured by your ability to convert interest into signed contracts and actual revenue, whether with institutions or individual clients.&nbsp;Core MissionTo demonstrate strong closing and deal-conversion capability with:<ul><li>Institutions and organizations (B2B)</li><li>Parents and individual clients (B2C)</li></ul>This includes convincing the target client to choose Alaysary Institute over alternatives and successfully translating that trust into financial agreements.&nbsp;Key Responsibilities1. Field Marketing &amp; Institutional Relations (Top Priority)<ul><li>Conduct regular, structured field visits to targeted institutions (ministries, schools, authorities, organizations).</li><li>Meet with decision-makers (Directors General, Department Heads, Section Managers).</li><li>Professionally present the institute’s profile and tailor service proposals to each entity’s needs.</li><li>Demonstrate persistence, resilience, and professionalism in navigating institutional processes and bureaucracy until contracts are successfully closed.</li></ul>&nbsp;2. Sales &amp; Client Management<ul><li>Handle inquiries and convert leads into confirmed clients through effective negotiation and persuasion.</li><li>Build, maintain, and regularly update a structured client database.</li><li>Develop long-term relationships that encourage repeat business and referrals.</li></ul>&nbsp;3. Administration &amp; Financial Operations (Supporting Role)<ul><li>Oversee daily administrative activities to ensure smooth delivery of training programs.</li><li>Manage basic financial operations, including:<ul><li>Issuing invoices</li><li>Following up on collections and payments</li><li>Monitoring expenses</li><li>Preparing periodic financial reports for management</li></ul></li></ul>&nbsp;Ideal Candidate Profile<ul><li>Strong personal presence and confidence in meetings and formal settings.</li><li>Willingness and ability to perform intensive fieldwork and consider it a core success driver.</li><li>A true multitasker capable of balancing field sales, administration, and financial coordination without loss of focus.</li><li>Demonstrated persuasion, negotiation, and deal-closing capability.</li><li>High level of reliability, discipline, and integrity in handling administrative and financial responsibilities.</li><li>Prior experience in training, education, institutional sales, or service-based businesses is a strong advantage.</li></ul>&nbsp;

Business Development & Operations Officer (Field & Administrative)

Confidential

<div>
 
 
 Purpose of the Role:
 
 
 
 The Assistant Manager &ndash; HR Shared Services is responsible for overseeing accommodation management, government relations, and employee relations within Oman. This role ensures smooth operations in these key HR service areas while also supporting the HR Manager in various HR projects and initiatives.
 
 
 
 
 
 
 What You&rsquo;ll Own:
 
 
 
 1. Accommodation Management:
 
 
 &bull; Oversee and manage employee accommodation, ensuring compliance with company policies and local regulations.
 
 
 &bull; Coordinate with landlords, leasing agencies, and facility management teams for lease agreements, renewals, and maintenance.
 
 
 &bull; Ensure cost-effective and quality housing solutions for employees, managing budgets and vendor negotiations.
 
 
 &bull; Address employee concerns related to accommodation and take corrective actions when necessary.
 
 
 &bull; Conduct regular audits and inspections of company-provided accommodations to ensure safety and hygiene standards.
 
 
 2. Government Relations &amp; Compliance:
 
 
 &bull; Handle all matters related to labor laws, immigration, visas, work permits, and residency renewals for employees in Oman.
 
 
 &bull; Ensure timely processing of employment visas, renewals, and cancellations in coordination with relevant government authorities.
 
 
 &bull; Build and maintain strong relationships with government agencies (Ministry of Labor, Immigration, Municipality, etc.) to ensure compliance with local regulations.
 
 
 &bull; Stay updated on Omani labor laws and ensure company policies remain compliant with legal requirements.
 
 
 &bull; Support in resolving any legal issues related to employment, work permits, or residency concerns.
 
 
 3. Employee Relations &amp; HR Support:
 
 
 &bull; Act as the first point of contact for employee queries and grievances related to HR services.
 
 
 &bull; Ensure timely resolution of employee disputes, complaints, and workplace concerns, maintaining a positive work environment.
 
 
 &bull; Support HR investigations, disciplinary actions, and conflict resolution in collaboration with the HR Manager.
 
 
 &bull; Drive HR engagement initiatives, ensuring employees feel supported and valued..
 
 
 4. HR Projects &amp; Strategic Support:
 
 
 &bull; Support the HR Manager in executing HR projects, process improvements, and automation initiatives.
 
 
 &bull; Participate in HR analytics and reporting, tracking key metrics for accommodation, government relations, and employee engagement.
 
 
 &bull; Assist in the implementation of new HR policies and procedures, ensuring smooth adoption by employees.
 
 
 &bull; Collaborate with cross-functional teams on HR transformation projects aimed at improving efficiency and employee experience.
 
 
 5. Vendor &amp; Stakeholder Management:
 
 
 &bull; Manage relationships with external vendors, PROs, legal consultants, and government entities for HR-related services.
 
 
 &bull; Negotiate service contracts and ensure vendors meet service level agreements (SLAs).
 
 
 &bull; Coordinate with internal stakeholders to align HR Shared Services functions with business needs.
 
 
 
 
 
 
 Qualification, Experience &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Human Resources, or a related field
 </li>
 <li>
 4&ndash;5 years of experience in HR Administration, preferably within the Food &amp; Beverage industry
 </li>
 <li>
 Experience with Oracle HR systems is an advantage
 </li>
 <li>
 The position is open to Omani nationals only, in line with local employment regulations
 </li>
 </ul>
 
 
</div>

Assistant Manager HR Shared Services (Omanization Role)

Explore 193+ Client relations coordinator in Oman this May. Find roles across top companies and apply now to boost your career.