customer service representative Jobs in Karachi

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customer service representative (csr) Jobs in Karachi

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customer support executive Jobs in Karachi

customer support executive

customer success associate

BlueLeaf Technologies

About Qureos&nbsp;&nbsp;Qureos is an AI-powered hiring platform that helps employers discover, evaluate, and hire talent faster and more effectively. Our mission is to make hiring outcomes predictable by using AI to match qualified candidates to roles based on skills, potential, and outcomes — not guesswork.&nbsp;&nbsp;We’re growing rapidly across MENA and the US, and we’re looking for a Customer Success Manager (CSM) who will be the trusted advisor to our clients — ensuring they see measurable value and success from Qureos’ solutions.&nbsp;&nbsp;Role Overview&nbsp;&nbsp;As a Customer Success Manager at Qureos, you will own the entire post-sale customer lifecycle — from onboarding and adoption to renewal and expansion. You’ll act as a consultant and partner to our clients, helping them define the right hiring outcomes, optimize their job postings, and make the most of the Qureos platform. You’ll manage a portfolio of mid-market and enterprise customers across MENA and the US, ensuring each customer achieves their business objectives and renews successfully.&nbsp;&nbsp;Responsibilities&nbsp;&nbsp;<ul><li>Own the full customer lifecycle: Lead onboarding, adoption, renewals, and expansion across your assigned accounts (30+).&nbsp;</li><li>Drive measurable value: Ensure customers achieve their hiring and efficiency goals using Qureos’ AI-powered platform.&nbsp;</li><li>Consult with customers: Provide expert guidance on job roles, expectations, and outcome-driven hiring strategies.&nbsp;</li><li>Customer advocacy: Represent customer needs internally to influence product development, marketing, and sales strategies. Retention and growth: Maintain high renewal rates, drive adoption, and identify expansion opportunities.&nbsp;</li><li>Cross-functional collaboration: Partner with Sales, Product, and Marketing to deliver a seamless customer experience.&nbsp;</li><li>Success reporting: Track key metrics such as retention, adoption, satisfaction, and revenue expansion.&nbsp;</li></ul>&nbsp;What We’re Looking For&nbsp;&nbsp;<ul><li>Experience: 4–7 years in Customer Success or Account Management in B2B SaaS, HR Tech, ATS, or AI-based products.&nbsp;</li><li>Customer-centric mindset: Strong ability to understand client goals, consult strategically, and manage executive relationships.&nbsp;</li><li>Analytical skills: Able to translate qualitative and quantitative insights into actionable recommendations.&nbsp;</li><li>Communication: Exceptional written and verbal communication skills in English (Arabic is a plus). Tools: Experience with CRM and success platforms (HubSpot, Zoho, or similar).&nbsp;</li><li>Mindset: Ownership, speed, clarity, and a builder mentality — someone who thrives in a high-growth startup environment.&nbsp;</li></ul>&nbsp;Why Qureos?&nbsp;&nbsp;Join a high-growth startup that’s redefining how hiring is done. Be part of a diverse, remote-first team working across MENA, the US, and beyond. Competitive compensation with equity — your success grows with Qureos’. Opportunity to shape customer success practices and influence global impact.

Customer Success Manager

Qureos

About Qureos&nbsp;Qureos is an AI-powered hiring platform that helps employers discover, evaluate, and hire talent faster and more effectively. Our mission is to make hiring outcomes predictable by matching candidates to roles based on skills, potential, and outcomes&nbsp; not guesswork.We are rapidly scaling across MENA and the US, and we’re looking for a Customer Success Manager (CSM) who will serve as a trusted advisor to our clients and ensure they achieve measurable success with Qureos. Role Overview&nbsp;As a Customer Success Manager, you will manage the entire post-sale customer lifecycle&nbsp;onboarding, adoption, renewal, and expansion. You’ll work as a consultant to our clients, helping them define hiring goals, optimize job postings, and maximize value from the platform.You will manage a portfolio of mid-market and enterprise customers across MENA and the US, ensuring they meet their business objectives and renew successfully.&nbsp;Key Responsibilities&nbsp;- Own the customer lifecycle: Lead onboarding, adoption, renewals, and expansion across30+ accounts.- Drive measurable outcomes: Ensure customers achieve their hiring and efficiency goals using Qureos’ AI-powered platform.- Act as a strategic consultant: Guide customers on job roles, hiring expectations, and outcome-driven hiring strategies.- Champion customer advocacy: Represent customer needs internally to influence product, marketing, and sales decisions.- Retention &amp; growth: Maintain high renewal rates, increase platform adoption, and identify upsell opportunities.- Cross-functional collaboration: Work closely with Sales, Product, and Marketing to deliver a seamless customer experience.- Track success metrics: Report on retention, adoption, satisfaction, and revenue expansion.What We’re Looking For- Experience: 4–7 years in Customer Success or Account Management (B2B SaaS, HR Tech, ATS, or AI solutions preferred).- Customer-centric: Ability to understand client goals, manage executive relationships, and consult strategically.- Analytical mindset: Comfortable using data (qualitative + quantitative) to drive recommendations.- Communication: Excellent written and verbal English (Arabic is a plus).- Tools: Experience with CRM and customer success platforms (HubSpot, Zoho, or similar).- Mindset: Ownership, speed, clarity, and a builder mentality -&nbsp;thrives in a high-growth startup environment.&nbsp;Why Qureos?&nbsp;- Be part of a fast-scaling startup transforming how hiring is done - Work with a diverse, remote-first team across MENA and the US - Competitive compensation + equity -&nbsp;your success grows with Qureos - Opportunity to shape customer success practices and drive global impact

About Qureos Qureos is on a mission to accelerate careers and help organizations hire smarter. We connect talent with opportunities and enable businesses to find, onboard, and manage exceptional professionals efficiently.We’re looking for a Customer Success Specialist who can bring structure, clarity, and impact to our customer success function. The ideal candidate will be responsible for ensuring smooth client onboarding, maintaining strong client relationships, and collaborating cross-functionally to deliver exceptional service. &nbsp;Key Responsibilities&nbsp;<ul><li>Lead the end-to-end client onboarding process, ensuring a seamless experience from kick-off to delivery.</li><li>Build and maintain strong relationships with clients, acting as their primary point of contact.</li><li>Understand client goals and translate them into actionable plans across internal teams.</li><li>Collaborate closely with Sales, Product, and Delivery teams to ensure alignment and execution excellence.</li><li>Establish processes, tools, and documentation to bring structure and efficiency to the customer success function.</li><li>Monitor client satisfaction and proactively identify opportunities for improvement or upselling.</li></ul>&nbsp;Requirements&nbsp;<ul><li>Bachelor’s degree in Business, Marketing, Communications, or a related field. 3–4 years of experience in Customer Success, Account Management, or a similar client-facing role.</li><li>Excellent English communication skills, both written and verbal, are essential.</li><li>Strong organizational and problem-solving skills with a structured, process-driven mindset.</li><li>Ability to thrive in a fast-paced, dynamic environment and collaborate across teams.</li><li>Based in Karachi, Pakistan (preferred).</li></ul>&nbsp;Why Qureos Join a purpose-driven company redefining how people grow their careers and how organizations find talent. You’ll work with a passionate, innovative team that values collaboration, creativity, and continuous learning.

Customer Success Lead

Scents N Stories

Job Summary: We are looking for a proactive and customer-focused Customer Success Representative to manage our existing client base, drive engagement, and support sales initiatives. The ideal candidate will be fluent in Urdu and English, comfortable with calling and following up with customers, and skilled in reporting and Excel. Key Responsibilities:<ul><li>Reach out to existing customers via phone and email to maintain relationships and ensure satisfaction.</li><li>Engage customers with updates, offers, and product information to enhance their experience.</li><li>Follow up on leads and sales opportunities, ensuring closure from first contact to last mile.</li><li>Assist the sales team in upselling and cross-selling products/services.</li><li>Maintain accurate customer records and track interactions using CRM tools.</li><li>Prepare and share regular reports on customer engagement, lead status, and sales performance.</li><li>Analyze data using Excel to identify trends and opportunities for improving customer success.</li><li>Communicate professionally in both Urdu and English, adapting to customer preferences.</li></ul>Requirements:<ul><li>Proven experience in customer success, sales, or client management.</li><li>Excellent verbal and written communication skills in Urdu and English.</li><li>Proficient in Microsoft Excel and reporting.</li><li>Strong follow-up and organizational skills.</li><li>Ability to handle multiple tasks and maintain attention to detail.</li><li>Customer-oriented mindset with a problem-solving approach.</li></ul>Preferred:<ul><li>Experience in a sales or retail environment.</li><li>Familiarity with CRM systems.</li></ul>Job Type: Full-timeWork Location: In person

Customer Success Representative

ibex. Pakistan

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 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
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 O Levels/Matriculation or above
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 Excellent Written and Verbal English communication
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 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
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 Perks Of Being An Ibexian
 
 
 
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 Medical Insurance &amp; OPD
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 Provident Fund with investment options
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 Leave Encashment
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 Annual leaves
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 On job training
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 Two days off in a week
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 Ergonomic furniture and infrastructure
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 Referral Rewards
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 Annual Increment
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 Conveyance facility
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 Loan facility
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 Employee Appreciation programs
 
 
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 The monthly salary for this position will be up to PKR 115,000. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
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 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
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 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
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 Providing alternatives to products/items, which are not available on the ecommerce website
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 Follow standard processes and procedures when it comes to providing the resolution
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 Staying up to date with latest updates on system information, process changes and future updates
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</div>

Customer Success Specialist

ARWEN TECH (PVT) LTD.

<div>
 &gt; Back to Jobs
 
 
 Associate Network Engineer
 
 
 Posted on Oct 28, 2025
 
 
 Title
 
 
 Associate Network Engineer
 
 
 Apply before
 
 
 Nov 30, 2025
 
 
 City
 
 
 Karachi
 
 
 
 Responsibilities
 
 
 
 
 Associate Network Engineer
 
 
 
 Role of Associate Network Engineer is to work full time tacross Pakistan, to support and assisting in planning, design and implementation of an infrastructure that will support current needs and future expansion plans of integrating CISCO, Juniper and other products from Arwen&rsquo;s product portfolio for Arwen&rsquo;s clients across Pakistan.
 
 
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 Actively participate in deployments across Pakistan.
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 Responsible of opening and handling JTAC and Cisco TAC cases.
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 Works with enterprise level architecture team to implement network configurations including subnet and VLAN implementation, VOIP telephony solutions, VPN tunneling, and wireless LAN implementation at various locations
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 Network Design, integration, optimization and migration.
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 Provide engineering support for troubleshooting
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 Work with team members to identify and resolve customer satisfaction issues related to integration.
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 Any other task assigned by Management.
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 Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc
 
 
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 Requirements
 
 
 
 
 Knowledge, Skills, Abilities (KSA&rsquo;s) required to successfully perform the job:
 
 
 
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 Good understanding and practical experience with routing protocols &amp; switching technologies.
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 Advanced kKnowledge in network design, network architecture, protocols and network topology.
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 Must be able to work with end users, communicate clearly, and meet deadlines.
 
 
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 Education, Experience, Licensure, Certification Required For The Position
 
 
 
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 Experience: Minimum 1 years of progressive experience.
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 Qualification: Bachelors&rsquo; degree in Engineering.
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 Specific technical qualification/certification: JNCIS, JNCIA-IDP, IUWVNCCNP, CCNA
 
 
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 </ul>
 
 Competencies Required To Successfully Perform The Job
 
 
 
 
 Technical Competencies
 
 
 
 
 Behavioral/General Competencies
 
 
 
 R&amp;S, VIOP, Security
 
 
 Extremely organized and highly motivated
 
 
 Expert Intermediate level (Cisco or Juniper either Strong customer / consumer orientation
 
 
 Excellent communication and presentation skills
 
 
 
 Benefits
 
 
 
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 Excellent Salary
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 Fuel Allowance
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 Internet Allowance
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 Medical Insurance
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 Annual Leaves
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 Provident Fund
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 EOBI
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 Annual Bonus
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</div>

Associate Network Engineer

alphabetacore

We are looking for an &quot;Associate Corporate Finance&quot; for the Financial Advisory located at DHA, Karachi.Position: &quot;Associate Corporate Finance&quot;Experience: 2+ years in Asset Management.Location: DHA, Karachi.Salary: Market CompetitiveRole overview:We are seeking a highly skilled and detail-oriented Financial Analyst to join our Transaction Advisory team. As a Financial Analyst, you will play a crucial role in supporting and executing complex financial transactions, including mergers and acquisitions, divestitures, capital raising, and strategic partnerships. Your expertise in financial analysis, valuation, due diligence, and market research will contribute to the success of our client's transactions and help drive informed investment decisionsJob Requirements: Qualification: BBA/BS/MBA (Finance/Accounting/Economics) and CFAExperience: professional experience in corporate finance, equity research, transaction, or investment advisory.Strong knowledge of financial analysis techniques, including financial modeling, valuation methods (DCF, comparable company analysis, etc.), and due diligence processes.Proficiency in financial software and tools, such as Excel, Bloomberg, and financial databases.Interested candidates can email their resumes at naveerahassan46@gmail.com by mentioning the position title in the subject line.Job Type: Full-timeApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li><li>Notice Period?</li></ul>Experience:<ul><li>Portfolio management: 2 years (Required)</li></ul>Work Location: In person

Corporate Finance Associate

Explore 759+ Customer success associate in Karachi this November. Find roles across top companies and apply now to boost your career.

759 customer success associate jobs IN Karachi

Customer Success Manager

Customer Success Manager

Customer Success Lead

Customer Success Representative

Customer Success Specialist

Associate Network Engineer

Corporate Finance Associate