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training & people success specialist Jobs in Bahrain

training & people success specialist

country head of customer experience Jobs in Bahrain

country head of customer experience

customer success specialist

Nair Systems

Customer Success SpecialistWe are seeking a motivated Customer Success Specialist to support our IT staffing and recruiting team. The role focuses on generating new business, building client relationships, and driving sales by delivering top IT talent.Key Responsibilities:<ul><li>Prospect and generate leads via calls, emails, and social media</li><li>Build and manage client relationships</li><li>Understand IT staffing needs and present suitable candidates</li><li>Manage sales pipeline and meet targets</li><li>Collaborate with recruiters for talent delivery</li></ul>Requirements:<ul><li>1&ndash;3 years of B2B inside sales experience (IT staffing preferred)</li><li>Strong communication and negotiation skills</li><li>Results-driven mindset</li><li>Basic knowledge of IT industry and technologies</li></ul>Job Types: Full-time, PermanentPay: BD350.000 - BD400.000 per month

Customer Success Specialist

nineDots.io

<div>
 
 
 Customer Success Advisor &ndash; Conversion &amp; Experience - Bahraini Nationals
 
 
 
 
 
 
 A scaling, consumer-facing services platform with international demand is expanding its customer operations in Bahrain. As a Customer Success Advisor, you&rsquo;ll guide customers through a high-consideration booking journey, ensuring every enquiry is handled with clarity, care, and urgency.
 
 
 
 
 
 This is a high-touch, customer-facing role where experience and follow-through directly impact conversion and revenue.
 
 This role is open to Bahraini nationals only.
 
 
 
 
 
 
 
 The Role:
 
 
 
 This role sits at the centre of the customer journey. You&rsquo;ll act as the primary point of contact for assigned enquiries, supporting customers from first contact through booking, payment, and final confirmation.
 
 
 
 
 
 It&rsquo;s a role that blends consultative guidance, customer support, and operational execution. You&rsquo;ll be responsible for progressing bookings, answering questions, and ensuring every customer feels informed and confident at every stage.
 
 
 
 
 
 This is not a call-centre role. Ownership, responsiveness, and attention to detail matter.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 &bull; Acting as the main point of contact for assigned customer enquiries.
 
 
 &bull; Understanding customer needs and recommending suitable options.
 
 
 &bull; Guiding customers through the booking journey from enquiry to confirmation.
 
 
 &bull; Managing bookings end to end, including follow-ups, documentation, and payments.
 
 
 &bull; Ensuring no enquiry or booking is delayed or dropped.
 
 
 &bull; Answering questions around options, contracts, payments, and timelines.
 
 
 &bull; Providing reassurance and hand-holding where required.
 
 
 &bull; Maintaining accurate records in CRM and internal systems.
 
 
 &bull; Following defined workflows, SLAs, and response standards.
 
 
 &bull; Sharing feedback to improve processes and customer experience.
 
 
 
 
 
 
 What You&rsquo;ll Need to Succeed:
 
 
 
 &bull; 2&ndash;4 years&rsquo; experience in customer success, sales support, account management, or booking-led roles.
 
 
 &bull; Strong communication and people skills.
 
 
 &bull; Ability to manage multiple customers and follow-ups simultaneously.
 
 
 &bull; High attention to detail with a strong ownership mindset.
 
 
 &bull; Comfort working in fast-paced, time-sensitive environments.
 
 
 &bull; Background in services, marketplaces, education, travel, or hospitality is a plus.
 
 
 &bull; Experience using CRM systems and operational tools.
 
 
 
 
 
 
 What&rsquo;s in It for You:
 
 
 
 &bull; A customer-facing role with clear responsibility and ownership.
 
 
 &bull; Direct impact on conversion performance and customer satisfaction.
 
 
 &bull; Structured processes with room to grow and develop.
 
 
 &bull; Bahrain-based role within a growing international operation.
 
 
 &bull; Competitive salary and benefits.
 
 
 
 
 
 
 Next Steps:
 
 
 
 If you&rsquo;re based in Bahrain and enjoy roles where helping customers, staying organised, and following through matters, this could be a strong fit. Apply or get in touch in confidence to learn more.
 
</div>

Customer Success Advisor

Propel Consult

OVERVIEWPositionNail SpecialistReports toSalon ManagerLocationBahrainRole PurposeThe Nail Specialist is responsible for delivering high-quality manicure and pedicure services while ensuring the highest standards of hygiene, professionalism, and customer care. The role focuses on providing an exceptional client experience through technical expertise, attention to detail, and adherence to salon quality standards.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIESGeneral &middot; Perform advanced manicure and pedicure services, including spa treatments&middot; Apply acrylic nail extensions, gel polish, nail strengthening, and nail repair techniques&middot; Shape, buff, and detail nails to high professional and aesthetic standards&middot; Create and maintain nail art designs based on client preferences&middot; Ensure strict adherence to hygiene, safety, and sanitation standards&middot; Provide excellent customer service and personalized client consultations&middot; Maintain a clean, organized, and professional work areaBACKGROUND, QUALIFICATIONS &amp; EXPERIENCEQualifications&middot; Prior experience working in a salon as a Manicure &amp; Pedicure Specialist&middot; Proven experience in manicure, pedicure, gel, acrylic applications, and nail art&middot; Experience working in international salons is an added advantageSkills&middot; Strong attention to detail and creativity&middot; Excellent customer service and communication skills&middot; Ability to work efficiently in a fast-paced salon environment&middot; Professional appearance and positive attitudeJob Type: Full-time

Nails Specialist

Maxim

HIRING: E-Commerce Specialist (Amazon + Social Ads) We&rsquo;re looking for a results-driven E-Commerce Specialist who can manage and scale online sales.Key Responsibilities:<ul><li>Amazon listing creation &amp; optimization (SEO, keywords, images, A+ content)</li><li>Catalog management (variations, pricing, inventory coordination)</li><li>Plan &amp; run social media ads (Meta/Instagram/Facebook)</li><li>Improve conversions, track performance, and drive sales growth</li></ul>Preferred Skills:<ul><li>Amazon Seller Central experience (listing, promotions, reporting)</li><li>Meta Ads Manager experience (campaign setup, targeting, retargeting)</li><li>Basic understanding of e-commerce analytics and customer journey</li></ul>Job Type: Full-time

E-Commerce Specialist (Amazon + Social Ads)

<div></div><div>AFR Ops Specialist 
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
Who ever said &lsquo;&lsquo;the sky is the limit&rsquo;&rsquo; never spoke to you! Because for you it&rsquo;s the beginning. DHL Global Forwarding has an opening for a AFR Ops Specialist in Bahrain.
Join us in connecting people and improving lives! 
In this AFR Ops Specialist position
<ul><li>Act as Customer first point of contact for shipment information, incident/complaint management and claims</li>
<li>Ensure that correct costs and revenues are captured against customer&rsquo;s profile and take ownership to solve simple and complex issues</li>
<li>Administer shipment level activities including receipt of customer booking, documentation requirements, and all related local and international transport</li>
<li>Ensure the management of shipments in line with the customer service commitment</li>
<li>Track, record, analyze and improve exceptions/operational irregularities</li>
<li>Responsible for high shipment data quality</li>
<li>Implement necessary regulatory compliance procedures relating to commodity and locations for shipments</li>
<li>Route and/or assign shipments to relevant consol that meets our customers service commitment and maximized our profits</li>
<li>Identify critical shipments and new business that needs extra support/hypercare</li>
<li>Answer queries, prepare information for customer visits and participate in customer visits relating to operational topics</li>
<li>Execute tasks and activities while meeting resource management and productivity guidelines for the day-to-day operations</li>
<li>Prepare invoices, debit and credit notes and necessary back-up documentation ensuring customer invoice timeliness and accuracy</li>
<li>Investigate/supports invoice disputes</li>
<li>Resolve recurring issues, and suggest enhancements to processes focusing on increasing effectiveness and efficiency</li>
<li>Resolve performance issues of suppliers, and propose solutions to improve performance</li>
<li>May provide functional guidance, advice or training to less experienced positions</li>
<li>Use Industry sector or logistics specialist expertise in their day-to-day work</li></ul> 
Now, here is what we need from you! 
<div><div><div><div>Education Level 
</div></div> 
<div><div>Bachelor&rsquo;s Degree or equivalent experience/qualification 
</div></div> 
<div><div>Experience Level 
</div></div> 
<div><div>more than 4 years</div> 
</div> 
</div></div>We offer:
<ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li>
<li>Possible further career development</li>
<li>Competitive salary</li>
</ul>Why join DHL Global Forwarding? 
We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html 
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul><li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li></ul> 
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

AFR Ops Specialist

DEVJI AURUM GOLD AND DIAMOND FACTORY WLL

Job PurposeThe CRM Specialist is responsible for managing the brand&rsquo;s customer database to drive loyalty, retention and sales growth. You will leverage data insights to create personalized &quot;white-glove&quot; experiences for high-net-worth individuals (HNWIs), ensuring that every client interaction reflects the heritage and excellence of Devji Aurum.Key Responsibilities&middot; Database Management: Oversee the integrity and cleanliness of the CRM system (e.g. proprietary retail system). Ensure accurate entry of client profiles, purchase history and preferences.&middot; Customer Segmentation: Categorize clients based on purchasing behavior (RFM analysis), preferences (Gold, Diamonds etc.) and lifecycle stage to enable targeted marketing campaigns.&middot; Loyalty &amp; Retention: Develop and execute VIP loyalty programs, ensuring top-tier clients receive exclusive previews, birthday/anniversary acknowledgments and private viewing invitations.&middot; Campaign Execution: Collaborate with the Marketing team to deploy personalized email, SMS and WhatsApp marketing campaigns that drive footfall to showrooms.&middot; Sales Enablement: Provide sales associates with actionable clientele insights notifying them when a regular client is due for a visit or when a new piece matches a client's specific taste.&middot; Analytics &amp; Reporting: Track and report on CRM KPIs, including customer acquisition cost (CAC), retention rates and the ROI of specific marketing activations.&middot; Cross-Functional Collaboration: Act as the bridge between the IT department (for technical system updates) and the boutique managers (for on-the-ground data collection).Requirements &amp; Qualifications<ul><li>Experience: 3&ndash;5 years in a CRM or Database Marketing role, preferably within the Luxury Retail, Jewelry or Hospitality sectors.</li><li>Education: Bachelor&rsquo;s degree in Marketing, Business Administration or Information Technology.</li><li>Technical Skills: Proficiency in CRM software (Salesforce, Microsoft Dynamics, or similar).</li><li>Advanced Excel skills (Pivot tables, VLOOKUPs) for data analysis.</li><li>Experience with marketing automation tools.</li><li>Soft Skills: Exceptional attention to detail (essential for handling high-value client data).</li><li>An understanding of the luxury &quot;customer journey.&quot;</li><li>Strong communication skills in English (Arabic is a significant advantage)</li></ul>Job Type: Full-time

CRM SPECIALIST - BAHRAINIS ONLY

Valour

Valour is looking for a motivated and results-driven Sales Associate to join our team in Bahrain.If you have strong communication skills and a passion for sales, this is a great opportunity to grow your career in a dynamic and supportive environment.✨ Key Responsibilities:<ul><li>Engage with customers and promote company products/services</li><li>Build and maintain strong customer relationships</li><li>Achieve sales targets and contribute to team success</li><li>Provide excellent customer service</li></ul>Requirements:<ul><li>Bahraini national only</li><li>Strong communication and interpersonal skills</li><li>Sales experience is an advantage (fresh graduates are welcome)</li><li>Positive attitude and willingness to learn</li></ul>Location: BahrainJob Type: Full-time

Sales Associate (Bahraini Nationals Only)

Explore 317+ Customer success specialist in Bahrain this February. Find roles across top companies and apply now to boost your career.