account manager

assistance manager sales Jobs in Rawalpindi

assistance manager sales

call center representative (english communication + desktop support) Jobs in Rawalpindi

call center representative (english communication + desktop support)

call centre agent

client relations specialist Jobs in Rawalpindi

client relations specialist

customer support agent

Speak Viral

We are seeking a highly motivated and customer-focused Call Center Agent to join our dynamic team. In this role, you will be the voice of our company, responsible for delivering exceptional service to our customers over the phone. You will handle inquiries, resolve complaints, and provide accurate information in a timely and professional manner.Key Responsibilities:<ul><li>Customer Support: Answer inbound calls from customers, addressing their inquiries, concerns, and requests in a courteous and efficient manner.</li><li>Issue Resolution: Troubleshoot and resolve customer complaints, ensuring all issues are handled promptly and satisfactorily.</li><li>Product/Service Knowledge: Maintain a thorough understanding of company products, services, and policies to effectively assist customers.</li><li>Data Entry: Accurately input customer information, interactions, and updates into the customer database.</li><li>Follow-Up: Proactively follow up on customer issues to ensure complete satisfaction and resolution.</li><li>Performance Metrics: Meet or exceed performance goals, including call handling time, customer satisfaction, and resolution rates.</li><li>Continuous Improvement: Participate in training and development sessions to improve skills and product knowledge.</li></ul>Requirements:<ul><li>Experience: Previous call center, customer service, or sales experience is preferred but not required.</li><li>Communication Skills: Excellent verbal communication skills.</li><li>Problem-Solving: Strong ability to resolve conflicts and solve problems quickly and efficiently.</li><li>Multitasking: Ability to manage multiple tasks simultaneously while maintaining attention to detail.</li><li>Tech-Savvy: Comfort with using computer systems, customer service software, and phone systems.</li><li>Adaptability: Ability to handle a fast-paced environment and adjust to changes in procedures or technology.</li><li>Availability: Flexible to work in shifts, including evenings, weekends, and holidays, as needed.</li></ul>Preferred Skills:<ul><li>Experience with CRM software and call center technology.</li><li>Communication (in English).</li><li>Strong typing and data entry skills.</li><li>Ability to maintain a positive attitude in high-pressure situations.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Comprehensive training and ongoing professional development.</li><li>Opportunities for career advancement within the company.</li><li>A supportive, inclusive work environment.</li><li>Free Meal.</li><li>Paid Holidays.</li><li>Provident Fund.</li><li>Career Growth.</li><li>Annual, Bi-Anual Increments.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Call Centre Agent

the heaven international private limited

NK TECH Call centerOnly Experience agent can apply Basic+Commission + bonus Night shiftMale and Female both can apply we are looking for experience candidateThey provide us professional environment and grooming workplaceONLY THAT PEOPLE APPLY FOR THIS JOB. THE ARE LIVE IN RAWALPINDJOB DESCRIPTIONWe are working final expanse insurance program we are searching for a polite , professional person to work closely with other team members to provide outstanding service to customers by answering question , handling complaint the product and troubleshooting problems with our products and services.Male &amp; Female candidate have an experience first must be consideredMinimum 1-2 years experience from verification RESPONSIBILITIES<ul><li>Answering or making calls to learn about and address their needs, complaints ,or services</li></ul>Responding efficiently and accurately to callers, explain possible solution, ensuring that supported and convince to the customer<ul><li>Good communication to team member and build your team to manage work</li><li>High level commission</li><li>SKILLS</li><li>Patience customers may be frustrated when they make contact ,so patience is certainly virtue every employee and team as needs to have closed sales</li><li>English communication</li><li>positive attitude.</li><li>Attentive listening.</li><li>Timing start 700 PM to 500 am and 45 minutes break</li></ul>Benefits :<ul><li>Basic+Commission + bonus</li><li>Generate high level income</li><li>Grooming the career</li><li>In person onsite job</li><li>Send Cv this Number 03318553044 (whatsapp)Address : D-687, Third Floor, D Block Block D Satellite Town, Rawalpindi, Punjab 46000 near Sidra parlour commercial market</li></ul>Job Type: Full-timePay: Up to Rs100,000.00 per monthExperience:<ul><li>2years: 2 years (Required)</li></ul>Work Location: In person

HIRING Verifiers (Male & Female)

GrowthRatio Solutions

Company: GrowthRise Solutions Location: Bahria Town Phase 7 Openings: 4 Job Title: Customer Service Specialist &ndash; E-commerce Schedule: 8 hours per day, 6 days a week Mode: On-site (not remote)Role Overview:As a Customer Service Specialist &ndash; E-commerce, you will be the first point of contact for customers, ensuring smooth communication, accurate order handling, and timely support. Your role combines problem-solving, live chat engagement, and effective coordination to maintain a positive customer experience.Key Responsibilities:<ul><li>Customer Engagement: Handle inquiries and messages promptly while maintaining a polite, solution-oriented approach.</li><li>Order &amp; Return Management: Track, process, and follow up on orders and returns with precision.</li><li>Live Chat Support: Manage real-time chat interactions, resolve account-related queries, and provide quick resolutions.</li><li>System &amp; Data Handling: Enter and update customer information accurately using computer systems.</li><li>Microsoft Office Use: Apply Excel and Word for reporting, tracking, and record maintenance.</li><li>Communication Skills: Write and speak English clearly to support international customers effectively.</li></ul>Qualifications:<ul><li>Location: Must be able to attend daily at our Bahria Town Phase 7 office.</li><li>Education: Bachelor&rsquo;s degree in any discipline.</li><li>Experience: Previous exposure to e-commerce operations (eBay experience is a plus).</li><li>Equipment: Must bring a personal laptop daily.</li></ul>Additional Details<ul><li>Comprehensive training will be provided.</li><li>Only candidates committed to full-time, on-site work should apply.</li></ul>Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Specialist – E-commerce

Comtanix

Please read thoroughly before you apply.Location: Bahria Town, Phase 8, RawalpindiTiming: 6 PM - 3 AMComtanix is a fast-growing IT Company situated in Bahria Phase 8, Rawalpindi. Currently we are looking for experienced individuals for the post of &lsquo;&rsquo;Business Development Executive&rsquo;&rsquo; with great verbal and written communication skills..Responsibilities Include:<ul><li>Interact with prospective customers across the USA via outbound phone calls, and emails to grow and maintain existing business.</li><li>Pro-actively hunt for new opportunities within the assigned territories/accounts</li><li>Maintain a well-developed pipeline of prospects</li><li>Develop strong, ongoing relationships with prospects and customers</li><li>Regularly connect with the customers and the suppliers via phone/email for profitable relations</li><li>Work with the technology partners on price quotations as per the customer requisitions</li><li>Track all sales activities in the CRM system and keep current by updating account information regularly</li><li>Achieve quarterly sales target</li><li>Weekly reporting to the Sales manager and supervisor.</li></ul>SkillsMS Office, Fluent in English, Knowledge Of CRM System, Writing Skills, B2B Business Development, OutlookJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support officer

M&M SOLUTIONS

Good day,We are looking for 2 CSR who can work in night shifts and generate sales for our Company.*Fluent in English*Good communication Skills*Shift timings: 8pm-5amLocation: https://maps.app.goo.gl/dJrqW5iYdpxTZfGWAApply today you will get scheduled for an interview soon.Job Types: Full-time, Part-time, Temporary, Internship, Contract, Commission Contract length: 3 monthsPay: From Rs50,000.00 per monthLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer sales representative

Home Factree

We are a fast-growing, design-driven furniture brand delivering premium quality products and exceptional customer experiences. Our goal is to transform living and workspaces with stylish, durable, and innovative furniture solutions.---Role OverviewWe are seeking a dynamic, results-oriented Sales Agent who will take ownership of driving sales, building client relationships, and expanding our market presence. This is an outdoor, client-facing role where you will represent our brand, pitch our products, and close high-value deals.---Key ResponsibilitiesActively prospect, meet, and pitch our furniture solutions to potential clients.Understand customer requirements and recommend suitable products.Build and maintain long-term relationships with clients, designers, and corporate partners.Achieve and exceed monthly sales targets through strategic business development.Handle furniture-related operational tasks such as order coordination, delivery follow-ups, and client after-sales support.Stay updated with market trends and competitor offerings to strengthen our sales strategy.Represent the brand professionally and ensure a seamless client experience from inquiry to deal closure.---Qualifications &amp; SkillsBachelor&rsquo;s degree in Business, Marketing, or a related field (preferred but not mandatory).1&ndash;3 years of experience in B2C or B2B sales &mdash; furniture or interiors industry experience is a plus.Excellent communication, negotiation, and presentation skills.Ability to work independently, manage multiple clients, and close deals effectively.Must be target-driven, persuasive, and client-focused.A valid driving license and willingness to travel for client meetings.---What We OfferCompetitive salary + performance-based incentives.Opportunity to work with a premium furniture brand.Supportive team environment with growth potential.Hands-on experience with exciting client-facing projects.Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthWork Location: In person

Sales Agent

NEXGN TECHNOLOGIES

Job Summary:We are seeking a Call Center Representative with excellent English communication skills (speaking, listening, and writing) and a strong foundation in Windows desktop support. The ideal candidate will handle customer calls, emails, and chat support with professionalism while also providing first-level technical support for Windows desktop-related issues.Key Responsibilities:<ul><li>Handle inbound and outbound calls with clarity, confidence, and professionalism.</li><li>Respond to customer inquiries via phone, email, and chat in fluent English.</li><li>Listen actively to customer concerns, provide accurate information, and resolve issues effectively.</li><li>Document all customer interactions in the CRM/ticketing system with proper grammar and clarity.</li><li>Provide first-level troubleshooting for Windows desktop issues, including:</li><li>User login problems</li><li>Software/application errors</li><li>Printer and peripheral setup</li><li>Network connectivity issues (basic troubleshooting)</li><li>Email and MS Office-related support</li><li>Escalate complex technical issues to higher-level support teams as needed.</li><li>Follow company communication protocols and maintain a high standard of customer service.</li><li>Meet performance metrics including response time, resolution time, and customer satisfaction scores.</li></ul>Required Skills &amp; Qualifications:<ul><li>Excellent English communication skills (speaking, listening, and writing).</li><li>Strong ability to comprehend and respond in neutral/accent-free English.</li><li>Good knowledge of Windows desktop support including installation, troubleshooting, and user support.</li><li>Familiarity with common tools such as MS Office, Outlook, and basic networking.</li><li>Ability to type and document customer issues accurately in English.</li><li>Strong problem-solving, multitasking, and time management skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Minimum Education: Bachelor&rsquo;s degree or Diploma in IT/Computer Science (preferred).</li><li>Experience:</li><li>Minimum 1&ndash;2 years in a customer service/call center environment.</li><li>Experience in IT helpdesk or Windows desktop support is a strong plus.</li></ul>Preferred Skills:<ul><li>Knowledge of remote desktop support tools (e.g., TeamViewer, AnyDesk, RDP).</li><li>Experience with ticketing systems (e.g., Zendesk, Freshdesk, ServiceNow).</li><li>Basic understanding of Active Directory, user account management, and ITIL processes.</li></ul>Work Conditions:<ul><li>Location: Rawalpindi, Khanna Pul</li><li>Shifts: Night shift (according to USA time)</li><li>Employment Type: Full-time</li></ul>Job Type: Full-timePay: Rs100,000.00 per monthWork Location: In person

Call Center Representative (English Communication + Desktop Support)

Explore 211+ Customer support agent in Rawalpindi this September. Find roles across top companies and apply now to boost your career.