customer care specialist, operations Jobs in Istanbul

customer care specialist, operations

product consultant

application support engineer Jobs in Istanbul

application support engineer

customer care representative Jobs in Istanbul

customer care representative

customer care team leader Jobs in Istanbul

customer care team leader

customer support consultant

Ormco

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group.
 <br/>
 <br/>
 <strong>
  Job Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Job Title: Customer Support Specialist &ndash; Spark, T&uuml;rkiye
  <br/>
  <br/>
 </strong>
 <strong>
  Reports to: Country Sales Manager &ndash; Spark Turkey
  <br/>
  <br/>
 </strong>
 <strong>
  Location: Istanbul, Turkey
  <br/>
  <br/>
 </strong>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As we launch Spark, one of Envista&rsquo;s fastest-growing orthodontic brands, in Turkey, we are looking for a Customer Support Specialist who will play a pivotal role in ensuring seamless coordination between our sales, manufacturing, logistics, and customer teams.
 <br/>
 <br/>
 This position is the key operational link between our manufacturing units, country sales team, and customers (orthodontists and dental clinics). The successful candidate will be responsible for handling all order processing, delivery coordination, invoicing, and shipment tracking, ensuring a smooth and efficient end-to-end customer experience.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Order &amp; Delivery Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage and process customer orders in SAP, ensuring accurate data entry and timely invoicing.
  </li>
  <li>
   Prepare and issue delivery notes and invoices in alignment with manufacturing schedules and customer requirements.
  </li>
  <li>
   Liaise with the manufacturing teams across different countries to confirm order status, production timelines, and shipment readiness.
  </li>
  <li>
   Coordinate with UPS and other logistics partners to arrange and track deliveries to doctors and clinics.
  </li>
  <li>
   Monitor and update customers regarding shipment progress, expected delivery dates, and any potential delays.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Communication &amp; Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary contact point for Turkish doctors and clinics on all order-related and shipment inquiries.
  </li>
  <li>
   Communicate fluently in English and Turkish with both internal teams and external stakeholders.
  </li>
  <li>
   Provide proactive updates and problem-solving to ensure customer satisfaction and on-time delivery performance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  SAP &amp; Data Administration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain and update accurate records in SAP ERP, ensuring all transactions are aligned with company policies.
  </li>
  <li>
   Generate regular reports on order status, invoicing, delivery performance, and issue resolution metrics.
  </li>
  <li>
   Support the implementation of process improvements in order handling, billing accuracy, and logistics coordination.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Cross-functional Collaboration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work closely with the Country Sales Manager, Digital Sales Specialists, and Clinical Support teams to align customer communication and service expectations.
  </li>
  <li>
   Collaborate with regional and global manufacturing teams to optimize order-to-delivery processes.
  </li>
  <li>
   Ensure compliance with company policies, documentation standards, and regulatory requirements for product delivery and invoicing.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field.
  </li>
  <li>
   2&ndash;4 years of experience in customer support, logistics coordination, or order management, ideally in a manufacturing or healthcare-related company.
  </li>
  <li>
   Fluency in English and Turkish (both written and verbal) is mandatory.
  </li>
  <li>
   Proven SAP proficiency (minimum 80%) in order processing, invoicing, and logistics modules.
  </li>
  <li>
   Strong organizational, analytical, and problem-solving skills.
  </li>
  <li>
   Excellent communication and coordination abilities with a high level of attention to detail.
  </li>
  <li>
   Ability to work under pressure and manage multiple priorities while maintaining accuracy and professionalism.
  </li>
  <li>
   This position is based out of Istanbul, T&uuml;rkiye.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in the dental, medical device, or healthcare industry is an advantage.
  </li>
  <li>
   Familiarity with ERP and CRM systems.
  </li>
  <li>
   Knowledge of logistics documentation, customs procedures, or import/export coordination.
  </li>
  <li>
   A proactive mindset with a customer-first approach and commitment to continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Us
  <br/>
  <br/>
 </strong>
 At Envista, we are shaping the future of dental innovation. As part of the Spark launch in Turkey, you will be joining a pioneering team that combines cutting-edge orthodontic technology with a mission to deliver exceptional service and patient outcomes. This is a unique opportunity to be part of an exciting new chapter for one of our fastest-growing brands.
 <br/>
 <br/>
 <strong>
  Operating Company
  <br/>
  <br/>
 </strong>
 Ormco
 <br/>
 <br/>
 Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.
 <br/>
 <br/>
 Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
</div>


Customer Support Specialist – Spark Türkiye

Concentrix

<div><h2 class="jobSectionHeader"><b>Essential Functions/Core Responsibilities
</b></h2><ul><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)</li></ul><p>
</p><ul><li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</li></ul><p>
</p><ul><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</li></ul><p>
</p><ul><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</li></ul><p>
</p><ul><li>Maintain basic knowledge of client products and/or services</li></ul><p>
</p><ul><li>Prepare complete and accurate work including appropriately notating accounts as required</li></ul><p>
</p><ul><li>Participate in activities designed to improve customer satisfaction and business performance</li></ul><p>
</p><ul><li>Offer additional products and/or services</li></ul><p>
</p><ul><li>Track, document and retrieve information in call tracking database</li></ul><p>
</p><ul><li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</li></ul><p>
</p><h2 class="jobSectionHeader"><b>Candidate Profile
</b></h2><ul><li>High school diploma with three to six months of relevant experience preferred</li></ul><p>
</p><ul><li>Courteous with strong customer service orientation</li></ul><p>
</p><ul><li>Strong computer navigation skills and PC Knowledge</li></ul><p>
</p><ul><li>Ability to effectively communicate, both written and verbally</li></ul><p>
</p><ul><li>Dependable with strong attention to detail</li></ul><p>
</p><ul><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</li></ul><p>
</p><ul><li>Tolerance for repetitive work in a fast-paced, high production work environment</li></ul><p>
</p><ul><li>Ability to work as a team member, as well as independently</li></ul><p>
</p><ul><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</li></ul><p>
</p><ul><li>Ability to rotate shifts, as needed</li></ul><p>
</p><ul><li>Based on location and/or program, additional experience/skills may be required</li></ul><p>
</p><ul><li>Job requirements may vary by country and will not contravene any local laws</li></ul><p></p><h2 class="jobSectionHeader"><b>
Career Framework Role
</b></h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><p></p><h2 class="jobSectionHeader"><b>
Supplemental Geographical Information
</b></h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><p></p><p>
GERMANY - This job description does not apply to employees in Germany.</p><p></p><p>
UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><p>
</p><p>PHILIPPINES
</p><ul><li>Minimum of two years of college education. No prior call center experience is required</li><li>Ability to think clearly and can explain simple issues effectively, both written and verbally</li></ul><p>
</p><p>INDIA
</p><ul><li>Ability to effectively communicate, both written and verbally</li><li>Listen attentively to customer needs and concerns; demonstrate empathy</li><li>Clarify customer requirements; probe for and confirm understanding of requirements or problem</li><li>Confirm customer understanding of the solution and provide additional customer education as needed</li><li>Ability to learn including strong problem solving skills</li><li>Demonstrate strong probing and problem solving skills</li><li>Should be able to handle complex queries</li><li>Should be able to resolve customer queries independently
</li></ul><p></p><h2 class="jobSectionHeader"><b>Disclaimer
</b></h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><p></p><p>
Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.</p></div><p></p>

International Customer Support Advisor

KoçDigital

<div>
 <p>
  <strong>
   Business Consultant (AI &amp; Advanced Analytics, Banking)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who we are
  </strong>
 </p>
 <p>
  As Ko&ccedil;Digital, we combine the strengths of Ko&ccedil; Holding to partner with our clients on their most complex digital challenges. Leveraging our Advanced Analytics and Internet of Things (IoT) solutions, we deliver tangible and lasting impact. Through Ko&ccedil;Digital Academy &mdash; our world-class training center for Advanced Analytics and IoT &mdash; we empower our partners, customers, and teams.
 </p>
 <p>
  <br/>
 </p>
 <p>
  At Ko&ccedil;Digital, you&rsquo;ll have the chance to work with clients across multiple industries. Ko&ccedil;Digital is a constellation of expert teams focused on creating practical, measurable results by applying cutting-edge analytics and AI approaches.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description
  </strong>
 </p>
 <p>
  We are seeking an experienced Business Consultant with strong expertise in AI, advanced analytics, and financial services &mdash; particularly in banking CRM analytics and risk analytics.
 </p>
 <p>
  You will partner with banks to design data-driven strategies, shape AI/analytics use cases, and lead the end-to-end lifecycle of analytics products that enhance customer engagement, risk decisioning, and operational efficiency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead business discovery with banks, identifying opportunities in CRM, credit, risk, and customer lifecycle analytics
  </li>
  <li>
   Translate banking business problems into AI/analytics use cases with clear KPIs and measurable value drivers
  </li>
  <li>
   Collaborate with data scientists and product teams to design solutions such as: next-best-action models, credit scoring &amp; risk models, churn prediction, early-warning systems, fraud detection, customer segmentation
  </li>
  <li>
   Support presales activities, business case development, and high-level solution design for banking analytics platforms
  </li>
  <li>
   Act as the business lead within delivery teams, ensuring alignment with banking processes, regulatory expectations, and customer value
  </li>
  <li>
   Drive user adoption, onboarding, and value realization across CRM, Risk, Digital, and Marketing teams
  </li>
  <li>
   Contribute to reusable assets, frameworks, and Ko&ccedil;Digital&rsquo;s internal know-how for banking analytics
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Degree in Finance, Economics, Engineering, Business, Data Science, or a related field
  </li>
  <li>
   Strong understanding of retail banking, credit risk, customer analytics, and digital banking KPIs
  </li>
  <li>
   Ability to convert banking needs into actionable AI/analytics solutions and communicate insights clearly to business stakeholders
  </li>
  <li>
   Hands-on experience with SQL and Python for analysis and exploration
  </li>
  <li>
   Familiarity with key AI and analytics techniques used in banking: classification, propensity modeling, segmentation, forecasting, credit risk scoring
  </li>
  <li>
   Good understanding of the analytics product lifecycle, model monitoring, and model governance in financial institutions
  </li>
  <li>
   8+ years of experience, including minimum 3 years in banking analytics, AI consulting, or data-driven transformation
  </li>
  <li>
   Demonstrated stakeholder management skills across CRM, Risk, Digital, and IT teams
  </li>
  <li>
   Proven track record of delivering AI or analytics solutions in enterprise banking environments
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we offer
  </strong>
 </p>
 <ul>
  <li>
   Akademi Plus &ndash; Technical and Personal Development Trainings
  </li>
  <li>
   Career opportunities and rotations within Ko&ccedil; Group
  </li>
  <li>
   On-campus sports center and Ko&ccedil; Community Sports Club
  </li>
  <li>
   Flextra &ndash; Flexible benefits package
  </li>
  <li>
   Social support payments
  </li>
  <li>
   Mobile phone and internet
  </li>
  <li>
   TokenFlex digital meal card
  </li>
  <li>
   Birthday leave
  </li>
  <li>
   The privileged world of being a Ko&ccedil; Group member: Ko&ccedil; Ailem, Ko&ccedil; Akademi, Ko&ccedil; Healthcare
  </li>
 </ul>
 <p>
 </p>
</div>


Business Consultant

RATIONAL AG

<div>
 <p>
  <strong>
   Inside Sales Consultant, Istanbul, T&uuml;rkiye
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Reference number: 15734
  <br/>
  <br/>
 </p>
 <p>
  Are you passionate about the power of conversations? As an Inside Sales Consultant, your calls and texts aren't just messages &ndash; they're the drivers for business growth and meaningful connections. Every call, every text, is an opportunity to build relationships that resonate. Your communication skills will shape prospects into partners, transforming dialogue into success.
  <br/>
  Your responsibilities include qualifying prospects through telephone and digital communication, nurturing these relationships, and generating highly qualified leads for our Field Sales Team. You will collaborate closely with the Marketing Manager in Istanbul and our global headquarters in Landsberg, Germany.
  <br/>
  Join us in a realm where your conversations redefine business and drive unparalleled growth.
 </p>
 <strong>
  Your area of responsibility
 </strong>
 <ul>
  <li>
   Engage in outbound communication (phone, email, messages) to drive sales and support field sales staff
  </li>
  <li>
   Qualify leads and update CRM system (Salesforce) with accurate information
  </li>
  <li>
   Develop targeted lead nurturing concepts and communication tools, such as email campaigns and calling strategies
  </li>
  <li>
   Track and report on leads qualification process and marketing campaigns using Salesforce and Marketing Cloud
  </li>
  <li>
   Host and manage follow-up activities for online webinars to harvest qualified leads.
  </li>
  <li>
   Support lead nurturing and webinar registration targets
  </li>
  <li>
   Adapt and implement central marketing tools
  </li>
 </ul>
 <strong>
  Your profile
 </strong>
 <ul>
  <li>
   3+ years in Marketing, or Telemarketing with a proven track record of moving prospects to closed business
  </li>
  <li>
   Experience with webinar platforms (e.g., Teams) and running successful webinars
  </li>
  <li>
   Proficiency in implementing marketing campaigns within a B2B context
  </li>
  <li>
   Strong familiarity with Microsoft Office, Salesforce, and Marketing Cloud
  </li>
  <li>
   Passion for cooking and awareness of local food trends
  </li>
  <li>
   Team player with a self-driven approach to achieve daily objectives
  </li>
  <li>
   Highly organized with acute attention to detail
  </li>
  <li>
   Outgoing personality with excellent written and oral communication skills
  </li>
  <li>
   Passionate about Sales, Marketing and Customer Relationship Management.
  </li>
  <li>
   Entrepreneurial mindset with adaptability and flexibility
  </li>
  <li>
   Positive thinker, goal-oriented, assertive, and inspiring to others
  </li>
  <li>
   Fluent in Turkish and preferably good written and spoken English (B1 level)
  </li>
 </ul>
 <strong>
  Contact
 </strong>
 <p>
  What counts for us are your qualifications &ndash; regardless of age, gender, disability, sexual orientation/identity or social, ethnic, or religious backgrounds. We welcome applications from all people with diverse backgrounds.
 </p>
 <p>
  <br/>
  If you have any questions, please contact Vildane Hasani.
 </p>
 <p>
  <br/>
  Ahi Evran Cad. No:11 Olive Plaza Kat:1
  <br/>
  Maslak / Sar&inodot;yer &ndash; &Idot;stanbul, 34398
  <br/>
  Turkey
 </p>
</div>


Inside Sales Consultant, Istanbul, Türkiye

ASSA ABLOY Group

<div></div><div><div><b>Sat&#305;&#351; alan&#305;ndaki bilgilerinizle yeni kap&#305; a&ccedil;mak ister misiniz?</b><br>
</div>
<div><b>&#304;stanbul lokasyonunda yer alan ekibimize kat&#305;l&#305;n ve gurur duyabilece&#287;iniz bir kariyer in&#351;a etmenizi sa&#287;layacak i&#351;birlik&ccedil;i bir k&uuml;lt&uuml;r&uuml;n tad&#305;n&#305; &ccedil;&#305;kar&#305;n!</b></div><br>
<div></div>
<div><b>
Sat&#305;&#351; Destek Uzman&#305; g&ouml;revinden neler bekliyoruz?</b></div>
<ul>
<li><div>Sat&#305;&#351; ekibine g&uuml;nl&uuml;k operasyonlarda destek sa&#287;lamak,</div>
</li>
<li><div>M&uuml;&#351;teri taleplerini almak, y&ouml;nlendirmek ve s&uuml;re&ccedil; boyunca takip etmek,</div>
</li>
<li><div>Sat&#305;&#351; s&uuml;re&ccedil;lerinin eksiksiz ilerlemesi i&ccedil;in ilgili departmanlarla koordinasyon sa&#287;lamak,</div>
</li>
<li><div>Teklif, s&ouml;zle&#351;me ve di&#287;er sat&#305;&#351; dok&uuml;manlar&#305;n&#305;n haz&#305;rlanmas&#305;na katk&#305;da bulunmak,</div>
</li>
<li><div>Sipari&#351;lerin sisteme giri&#351;ini yapmak ve lojistik s&uuml;re&ccedil;lerini takip etmek,</div>
</li>
<li><div>M&uuml;&#351;teri memnuniyetini art&#305;rmaya y&ouml;nelik sat&#305;&#351; sonras&#305; destek sunmak,</div>
</li>
<li><div>Stok ve &uuml;r&uuml;n bilgilerini g&uuml;ncel tutarak sat&#305;&#351; ekibini bilgilendirmek,</div>
</li>
<li><div>CRM gibi sistemler &uuml;zerinden sat&#305;&#351; s&uuml;re&ccedil;lerini d&uuml;zenli olarak takip etmek.</div></li></ul><br>
<div>
</div><div><b>Sat&#305;&#351; Destek Uzman&#305; g&ouml;revi i&ccedil;in neler gerekli?</b></div><br>
<ul>
<li><div>&Uuml;niversitelerin ilgili b&ouml;l&uuml;mlerinden mezun,</div>
</li>
<li><div>Sat&#305;&#351; destek, m&uuml;&#351;teri hizmetleri veya benzeri bir pozisyonda en az 3 y&#305;l deneyimli,</div>
</li>
<li><div>MS Office programlar&#305;n&#305; etkin &#351;ekilde kullanabilen,</div>
</li>
<li><div>CRM sistemleri konusunda bilgi sahibi,</div>
</li>
<li><div>M&uuml;&#351;teri ve &ccedil;&ouml;z&uuml;m odakl&#305;, tak&#305;m &ccedil;al&#305;&#351;mas&#305;na uyum sa&#287;layabilen,</div>
</li>
<li><div>Dikkatli, detaylara hakim ve g&uuml;&ccedil;l&uuml; organizasyon becerilerine sahip,</div>
</li>
<li><div>Etkili ileti&#351;im kurabilen, ikna kabiliyeti y&uuml;ksek,</div>
</li>
<li><div>Tercihen &#304;ngilizce bilgisine sahip.</div></li></ul><br>
<div></div>
<div><b>We are the ASSA ABLOY Group</b><br>
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces &ndash; physical and virtual &ndash; safer, more secure, and easier to access.</div>
<div>As an employer, we value results &ndash; not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions &ndash; supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.</div>
<div>As we welcome new people on board, it&rsquo;s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.</div></div>

Satış Destek Uzmanı

C-Serv

<div><p>Job Overview</p><p>
</p><p>At C-Serv, we believe that our employees are key to our success. Our focus on fostering a collaborative environment and investing in professional development ensures our team members are equipped to deliver outstanding solutions. As part of our commitment, we provide extensive training and certification opportunities to empower you in your role.</p><p>
</p><p><b>Our core value is that &quot;our people are our key asset.&rdquo;
</b></p><p></p><h3 class="jobSectionHeader"><b>The Opportunity</b></h3><p>
We are seeking a F5 Professional Services Consultant to join our team, managing key contracts in the Turkey. This role involves both on-site and remote work through out the Turkish region and targets individuals experienced in F5 product design, configuration, and deployment. You will leverage your analytical skills and technical knowledge to enhance service delivery and support a diverse range of clients. As a consultant, you will possess the confidence, technical expertise, and interpersonal skills needed to lead efforts in delivering exceptional technical solutions, guiding complex troubleshooting, and conducting thorough technology health checks.</p><p>
</p><h3 class="jobSectionHeader"><b>Responsibilities and Duties:</b></h3><p>
1. Enhance your proficiency with F5 products and technologies through continuous self-directed learning and formal training.</p><p>
2. Assume technical responsibilities including systems architecture definition, hardware/software specifications, design, implementation, testing, client training, and solution deployment.</p><p>
3. Engage in consulting activities such as new installations, migrations, upgrades, configurations, iRules creation, security updates, and troubleshooting across various F5 product engagements.</p><p>
4. Identify and capitalize on additional product or service opportunities within client organizations.</p><p>
5. Cultivate strong relationships with partners and customers throughout project scoping, work development, delivery, integration, documentation, and follow-up.</p><p>
6. Perform basic project management tasks including status reporting, time tracking, and expectation management regarding work product deliverables and associated risks.</p><p>
7. Utilize F5 BIG-IP software for automation or orchestration of deployment tasks and architect cloud deployment strategies using related technologies.</p><p>
8. Provide engineering expertise focused on application security, with an emphasis on L7 WAF capabilities and strategies to mitigate DoS and BOT attacks.</p><p></p><p><b><br>
Requirements</b></p><h3 class="jobSectionHeader"><b>
Knowledge, Skills, Abilities, and Qualifications:</b></h3><p></p><p>
1. Minimum of 5 years&rsquo; relevant experience focusing on the architecture and design of network or system infrastructure, including performance and management.</p><p>
2. At least 3 years&rsquo; experience in customer-facing roles as a consultant or engineer.</p><p>
3. Proficient in working with F5 LTM, , alongside advanced modules like Viprion and iRules for 3 years.</p><p>
4. Experience with configuring AFM with IP intelligence (IPI) is essential.</p><p>
5. Valid F5 certifications such as 101, 201, 301a, 301b, and 302 or above will be advantageous.</p><p>
6. Strong understanding of OSI layers 5 to 7 interactions.</p><p>
7. Familiarity with web technologies such as HTTP protocol, SSL certificates, and web server administration, including Apache or Microsoft Internet Information Services.</p><p><b>
Benefits</b></p><h3 class="jobSectionHeader"><b>
Why Join?</b></h3><ul>
<li>Opportunity to manage high-impact engagements for leading enterprise and government customers.</li>
<li>Work alongside world-class F5 engineers and consultants.</li>
<li>Join a global organisation delivering cutting-edge networking and security solutions.</li></ul></div><p></p>

F5 Professional Services Consultant

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F5 Professional Services Consultant