sales coordinator

service coordinator

customer service officer Jobs in Abu Dhabi

customer service officer

admin & sales coordinator Jobs in Abu Dhabi

admin & sales coordinator

administrative coordinator Jobs in Abu Dhabi

administrative coordinator

customer support coordinator

AL MENHAZ COFFEE SUPPLIES LLC

Job Title :Customer Coordinator - Technical DepartmentLocation: Abu Dhabi, UAE Job Type: Full-timeWe are looking for a Customer Coordinator to join our Technical Department. The ideal candidate will be responsible for handling customer inquiries, coordinating with the technical team, and ensuring smooth communication and service delivery.Key Responsibilities:<ul><li>Handle customer calls, emails, and WhatsApp inquiries professionally.</li><li>Coordinate with the technical team for service scheduling, follow-ups, and job updates.</li><li>Prepare and follow up on quotations, service reports, and job tickets.</li><li>Maintain customer records and ensure timely updates in the system.</li><li>Assist in resolving customer issues and provide timely feedback.</li><li>Ensure proper communication between customers and the technical department.</li><li>Prepare daily and weekly reports for the department.</li><li>Support the Technical Manager with administrative tasks when required.</li></ul>Requirements:<ul><li>Strong communication skills in English (Arabic is an advantage).</li><li>Proficiency in MS Office, especially Outlook, Excel, and Word.</li><li>Experience in coordinating with technical/service teams is an advantage.</li><li>Ability to handle pressure and manage multiple tasks.</li><li>Good customer service and problem-solving skills.</li><li>Familiar with WhatsApp Business, email handling, and basic documentation.</li></ul>Benefits:<ul><li>Good salary package</li><li>Visa, insurance, and benefits as per UAE labour law</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Coordinator: 2 years (Required)</li></ul>Language:<ul><li>TAGALOG (Required)</li><li>English (Preferred)</li></ul>

Customer Coordinator

MB Services

<div>
 
 
 
 Who We Are
 
 
 
 
 MB Services is one of the fastest growing outsourcing companies in Dubai that specializes in the management of customer care services and back-office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue to solidify ourselves as the industry leader in our country. At MB Services, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have both led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 MB Services is looking for a detail-oriented Support Operations Coordinator to join our team.
 
 
 
 
 
 
 Location: Abu Dhabi (must already be based here)
 
 
 
 Type: Contractual (1 year)
 
 
 Experience: 3+ years in customer support operations or related roles
 
 
 
 
 
 
 What You'll Do:
 
 
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 Handle customer support related functions.
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 Support daily customer support operations and report on performance.
 </li>
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 Work closely with external partner teams to understand and document their processes and SLAS.
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 Maintain and update SOPs and process documentation for AV support.
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 Assist with ad hoc customer support projects, tasks and cross-functional coordination.
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 </ul>
 
 
 
 
 
 What You Need
 
 
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 3+ years in customer support operations or service operations.
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 Excellent communication skills; English required, Arabic a plus.
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 Strong problem-solving, organization, and stakeholder management skills.
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 Ability to thrive in a fast-moving, tech-driven environment.
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 </ul>
 
 
</div>

Support Operations Coordinator

Mechri Passengers Transportation Services

Position: Customer Service Coordinator Location: Zayed Port/Zayed International Airport, Abu Dhabi Employment Type: Full-timeWe are seeking a dynamic and customer-focused Customer Service Coordinator to join our team at Zayed International Airport Abu Dhabi, UAE. In this role, you will provide exceptional transportation services to tourists visiting Abu Dhabi, ensuring an unforgettable experience. The ideal candidate will have extensive knowledge of Abu Dhabi's tourist attractions, possess outstanding sales skills, and excel in customer engagement.Key Responsibilities:<ul><li>Greet and assist Customers, providing information about transportation options and local attractions.</li><li>Coordinate transportation services to and from key tourist locations, ensuring timely and efficient service.</li><li>Promote and sell transportation packages and additional services, utilizing persuasive sales techniques.</li><li>Maintain a high standard of grooming and professionalism in all interactions.</li><li>Answer inquiries about Abu Dhabi&rsquo;s tourist locations, activities, and local culture.</li><li>Handle customer complaints and feedback with empathy and professionalism, resolving issues promptly.</li><li>Collaborate with team members to improve service delivery and enhance the overall customer experience.</li><li>Data Entry in the ERP and making the daily reports and submitting it to Finance Department.</li></ul>Qualifications:<ul><li>Proven experience in customer service and sales, preferably in the tourism or transportation industry.</li><li>Strong knowledge of Abu Dhabi&rsquo;s tourist attractions and cultural landmarks.</li><li>Multilingual proficiency (Arabic, English, and at least one other language preferred).</li><li>Exceptional communication and interpersonal skills.</li><li>Strong problem-solving abilities and a customer-centric mindset.</li><li>Ability to work in a fast-paced environment and manage multiple tasks efficiently.</li><li>Well-groomed appearance and professional demeanor.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for professional development and training.</li><li>A vibrant work environment in a culturally rich setting.</li></ul>Individuals with their own visa and preferred.If you are passionate about providing excellent customer service and have a deep understanding of Abu Dhabi&rsquo;s tourism landscape, we invite you to apply and join our team at Mina PortJob Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthApplication Deadline: 25/12/2025

Sales & Customer Service Coordinator

Be Healthy Cloud Kitchens

We are seeking a motivated and detail-oriented Nutritionist &amp; Customer Service Coordinator to join our team, a leading meal plan company in the UAE. This dual role combines nutritional expertise with exceptional customer service to support our clients in achieving their health and wellness goals. The ideal candidate will have a passion for nutrition, strong communication skills, and the ability to deliver personalized customer experiences.Key ResponsibilitiesIMP: Nutrition Support:<ul><li>Assist in designing and reviewing meal plans tailored to clients&rsquo; dietary needs, preferences, and goals (e.g., vegan, high-protein, gluten-free, weight loss).</li><li>Provide nutritional guidance and answer client queries about meal plans, portion sizes, and dietary requirements.</li></ul>1. Order Management<ul><li>Handle meal plan subscriptions (start, pause, cancel, modify).</li><li>Track order confirmations and ensure delivery timelines are communicated.</li><li>Manage last-minute changes (e.g. delivery location, skip a day).</li></ul>2.Customer Communication<ul><li>Respond to inquiries via WhatsApp, phone, email, live chat, and social media.</li><li>Send reminders for payment renewals or plan expirations.</li><li>Update customers on holiday schedules or special promotions.</li><li>Communicate clearly in English</li></ul>3. Delivery Coordination<ul><li>Liaise with delivery teams to ensure timely delivery.</li><li>Address failed deliveries or incorrect addresses.</li><li>Communicate any delivery delays due to traffic, weather, or other factors.</li></ul>4. Feedback &amp; Complaint Handling<ul><li>Gather customer feedback on meals and service.</li><li>Resolve complaints about food quality, delivery, or service delays.</li><li>Offer compensations (e.g. replacement meal, discount) when needed.</li></ul>5. ERP &amp; CRM Management<ul><li>Update customer records on CRM if available</li><li>Log interactions and track customer concerns for resolution and analysis.</li><li>Use CRM for order tracking or internal coordination.</li></ul>6. Coordination with Operations team and kitchen<ul><li>Collaborate with the kitchen/chef team for special requests or allergies.</li><li>Work with logistics for optimized routing and delivery schedules.</li><li>Provide insights from customer feedback to marketing and product teams.</li></ul>7. Sales &amp; Upselling --&gt; we can add this task<ul><li>Promote additional services (be representative in events)</li><li>Encourage plan upgrades (e.g., from weekly to monthly plans).</li><li>Offer trial plans or refer-a-friend incentives.</li></ul>Skills Required<ul><li>Excellent communication and interpersonal skills.</li><li>Basic knowledge of nutrition.</li><li>Ability to multitask and work under pressure.</li></ul>Hybrid RoleJob Type: PermanentPay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Are you Emirati?</li></ul>Experience:<ul><li>Nutritionist: 1 year (Preferred)</li></ul>

Nutritionist & Customer Service Coordinator - Emirati

Sanam stable

Company: Sanam Horse Riding Work Type: Remote &ndash; From Home Position: Full-Time / Part-Time Start Date: ImmediatelyJob Responsibilities:<ul><li>Respond very fast to all WhatsApp messages from clients.</li><li>Provide information about our services (Beach Ride, Pony World, Desert Ride, Birthday Parties, Photo Shoots, Full Moon Ride, etc.).</li><li>Confirm bookings with clients and collect required details.</li><li>Add all confirmed bookings into our booking system correctly.</li><li>Send reminders, locations, and instructions to clients before their booking time.</li><li>Follow up with pending clients and convert inquiries into bookings.</li><li>Maintain high-quality customer service at all times.</li></ul>Requirements:<ul><li>Must be fast in replying on WhatsApp.</li><li>Must speak English clearly (Arabic is an advantage).</li><li>Must be organized and able to enter data correctly.</li><li>Must have a quiet place to work from home.</li><li>Experience in customer service or booking systems is preferred.</li></ul>Salary:To be discussed based on experience.Job Type: Contract Contract length: 3 monthsPay: AED900.00 - AED1,200.00 per month

WhatsApp Booking Coordinator (Work From Home)

DELTA GULF GROUP

Full job descriptionJob Title: Sales Coordinator &ndash; Transport &amp; Logistics IndustryLocation: Abu Dhabi Employment Type: Full-time Experience Required: 3-5 yearsAbout the RoleWe are hiring a dedicated and proactive Sales Coordinator to join our team in the transport and logistics sector. The ideal candidate will support the sales team, manage customer inquiries, prepare quotations, and ensure smooth coordination between operations, clients, and internal departments.Key Responsibilities<ul><li>Assist the sales team in day-to-day activities and client communication</li><li>Prepare quotations, sales proposals, and transport service rates</li><li>Coordinate bookings and follow-up on shipments with operations teams</li><li>Handle customer inquiries, resolve issues, and ensure timely updates</li><li>Build and maintain strong customer relationships</li><li>Support the sales team in achieving monthly and annual revenue targets</li></ul>Requirements<ul><li>Experience in the Oil &amp; Gas transport, logistics, or supply chain industry (preferred)</li><li>Strong communication and customer service skills</li><li>Ability to multitask and work under pressure</li><li>Proficiency in MS Office (Excel, Word,)</li><li>Detail-oriented, organized, and proactive</li></ul>What We Offer<ul><li>Competitive salary and incentives</li><li>Professional growth and training opportunities</li><li>Opportunity to work in a fast-growing sector</li></ul>Job Type: Full-timeJob Type: Full-timeExperience:<ul><li>Sales Officer: 3 years (Preferred)</li></ul>License/Certification:<ul><li>Driving License (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Sales Officer (Oil & Gas Transport)

Alliance Mechanical Equipment

Alliance Group is a leading supplier of building materials in the UAE. We are currently looking for a skilled and dedicated Sales Coordinator (Male Candidates Only) to join our team and support our ongoing growth and success.Key Responsibilities:<ul><li>Provide administrative support to the sales team on a daily basis.</li><li>Process sales orders, prepare invoices, and coordinate timely deliveries.</li><li>Handle customer inquiries via phone, email, and in-person.</li><li>Maintain and update customer records and CRM databases.</li><li>Monitor sales targets and prepare regular performance reports for the Sales Manager.</li><li>Generate monthly, quarterly, and annual sales reports.</li><li>Ensure availability of product information, brochures, and promotional materials.</li><li>Assist in creating sales presentations, proposals, and quotations.</li><li>Follow up with clients to ensure satisfaction and resolve concerns promptly.</li><li>Coordinate with marketing, logistics, and finance teams for smooth operations.</li></ul>Requirements:<ul><li>Proven experience as a Sales Coordinator, Sales Administrator, or similar role.</li><li>Strong organizational, time-management, and multitasking abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel); experience with ERP systems such as SAP, Oracle, or similar is an advantage.</li></ul>Job Type: Full-time

Sales Coordinator

Explore 1859+ Customer support coordinator in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.