sales coordinator

project coordinator

it support engineer

sales assistant

sales consultant

customer support coordinator

SAKCO General Trading LLC

We are a fast-growing B2B glassware supplier based in Dubai, serving restaurants, cafes, and hotels across the UAE.We are hiring a Sales &amp; Customer Support Coordinator to manage inbound leads, send quotations, and close small-to-medium orders. This is not a field sales role. It is an office-based, process-driven role focused on handling daily customer inquiries efficiently and professionally.What You Will Be Responsible For:<ul><li>Responding to inbound leads (WhatsApp, calls, email)</li><li>Understanding customer needs and recommending suitable products</li><li>Sending quotations based on pricing sheets</li><li>Following up with customers to close orders</li><li>Confirming payment terms and order details</li><li>Checking stock availability (internal &amp; supplier-based items)</li><li>Coordinating confirmed orders internally for fulfillment</li><li>Escalating larger opportunities to the Sales Manager when needed</li><li>Maintaining clean and organized lead records</li></ul>You will own the full process from inquiry to confirmed order for standard deals.Who This Role Is For:<ul><li>Highly organized and structured</li><li>Strong communicator (Arabic &amp; English required)</li><li>Fast responder and detail-oriented</li><li>Comfortable handling multiple conversations daily</li><li>Confident but not aggressive</li><li>Able to work independently without constant supervision</li></ul>This role is ideal for someone who enjoys coordination, structured sales, and customer communication rather than field selling.Requirements:<ul><li>Experience in sales support, customer service, or inside sales (B2B preferred)</li><li>Comfortable using Excel / Google Sheets</li><li>Basic understanding of quotations and invoices</li><li>Based in Dubai</li></ul>Compensation:<ul><li>Fixed salary (competitive, based on experience)</li><li>Growth opportunity into senior sales role as the company scales</li></ul>Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per monthLanguage:<ul><li>tagalog (Preferred)</li></ul>

Sales Coordinator

B&S Group

<div>Company Description 
This is B&amp;S
B&amp;S exists to make premium consumer goods available to everyone, anywhere. We believe that getting access to consumer products that bring joy and comfort into everyday lives, should be easy around the globe.
Are you curious about who we are as an employer and our thoughts on diversity and inclusion? Click here to find more information! 
Job Description 
Customer Care Coordinator leads and supports the Customer Care team in providing exceptional service to both customers and the Sales team. This role focuses on overseeing smooth order processing, addressing escalated customer inquiries, maintaining accurate records, and facilitating timely logistics and fulfillment, along with managing the team of customer care specialists. The Coordinator ensures operational efficiency, fosters high customer satisfaction, and guarantees that all customer interactions are handled professionally and effectively.
Key Responsibilities<ul><li>
Supervise and support the Customer Care team in handling inquiries, order processing, and returns.</li><li>
Ensure team adherence to B&amp;S ERP system procedures and provide guidance for system updates and refresher training.</li><li>
Act as a point of escalation for complex customer issues and ensure timely resolution.</li><li>
Collaborate with Sales, Logistics, and Supplier Order Management teams to address operational challenges.</li><li>
Maintain accurate and up-to-date records of customer interactions, orders, and feedback.</li><li>
Monitor order fulfillment and logistics processes to ensure timely delivery of products.</li><li>
Assist in generating reports and KPIs related to customer service performance and team productivity.</li><li>
Contribute to process improvement initiatives to enhance efficiency, accuracy, and customer satisfaction.</li><li>
Provide training, mentorship, and guidance to junior Customer Care staff.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Business Management, or a related field.</li><li>
Previous experience in Customer Care or Customer Service Coordination; Duty Free experience is a plus.</li><li>
Excellent written and verbal communication skills, with strong customer service orientation.</li><li>
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ERP systems.</li><li>
Strong leadership, organizational, and problem-solving skills.</li><li>
Ability to adapt to changing priorities and manage multiple tasks simultaneously.</li></ul> 

Additional Information 
We offer you<ul><li>
Opportunity to work in a multinational company with a dynamic and diverse team.</li><li>
A collaborative work environment that encourages growth and professional development.</li><li>
Annual performance driven bonus and comprehensive benefits package.</li><li>
Other benefits as per UAE labour law</li><li>
A chance to develop your skills in a fast-paced, high-impact industry.</li></ul></div>

Customer care coordinator - Duty Free, FMCG

V-TAC Innovative LED Lighting

We are seeking a proactive and detail-oriented Customer Service Coordinator to support client engagement, CRM administration, and cross-functional communication. The ideal candidate will have experience with Zoho CRM and be responsible for maintaining customer satisfaction through professional coordination and timely follow-ups.Key Responsibilities:1. CRM Management (Zoho CRM)<ul><li>Assist in the implementation and ongoing enhancement of Zoho CRM to improve workflow and user experience.</li><li>Maintain accurate and up-to-date customer records and sales pipelines.</li><li>Monitor CRM dashboards for activity tracking, lead follow-ups, and opportunity status.</li></ul>2. Client Relationship Management<ul><li>Serve as the first point of contact for client inquiries and service support.</li><li>Maintain ongoing communication with customers to provide updates and resolve issues.</li><li>Build and foster long-term customer relationships to support retention and loyalty.</li></ul>3. Sales Support &amp; Documentation<ul><li>Support the sales team by preparing quotations, proposals, contracts, and Sale Purchase Agreements (SPA).</li><li>Update unit availability status (e.g., Open, Hold, Reserved, Booked) in the CRM system.</li></ul>4. Payment &amp; Documentation Tracking<ul><li>Track client payment schedules and Dubai Land Department (DLD) transactions.</li><li>Prepare and send Statements of Account (SOA) and reminders for upcoming invoices or overdue payments.</li></ul>5. Compliance &amp; Data Integrity<ul><li>Ensure all CRM entries are complete, consistent, and compliant with internal policies and UAE legal regulations.</li><li>Regularly audit data to eliminate duplicates, errors, or outdated records.</li></ul>Secondary Responsibilities:6. Reporting &amp; Data Analysis<ul><li>Generate reports on customer engagement, sales trends, and CRM usage metrics.</li><li>Provide actionable insights to improve client service strategies and sales outcomes.</li></ul>7. Automation &amp; Integration<ul><li>Configure CRM workflow automations, such as email/SMS follow-ups, payment alerts, and status updates.</li><li>Ensure proper integration between Zoho CRM and supporting systems like Zoho Books, Oqoodi, and Galla Box.</li></ul>8. Customer Feedback &amp; Escalation<ul><li>Record and categorize client feedback; ensure prompt resolution of issues by coordinating with relevant departments.</li><li>Follow up on escalated concerns to ensure client satisfaction and closure.</li></ul>9. Administrative Support<ul><li>Coordinate meeting schedules, prepare sales documentation, and support internal communication.</li><li>Liaise with IT or technical support teams to resolve CRM-related issues.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business administration, Marketing, or related field.</li><li>Minimum 2&ndash;4 years of experience in customer service or sales coordination.</li><li>Hands-on experience with Zoho CRM (preferred) or any other CRM platforms.</li><li>Strong written and verbal communication skills.</li><li>Proficiency in Microsoft Office Suite and CRM reporting tools.</li><li>Ability to multitask, prioritize, and manage time efficiently.</li></ul>Job Type: Full-time

Customer Service Representative / Coordinator

Exclusive Talent Management

The Role
 General Overview: As a Customer Success Agent, you will be an integral part of the UAE Daily Operations team, supporting customers across the UAE and ensuring operational excellence. You will work closely with internal teams, partners, and customers to provide a seamless and efficient service experience. Key Responsibilities: • Work with the UAE Daily Operations Manager to develop and maintain an optimal customer experience. • Provide real-time support to customers via phone, email, and chat, addressing transportation needs promptly. • Manage daily operations, planning, and execution. • Serve as the first point of contact for customer operations and external partners, including carriers, vendors, subcontractors, workshops, hardware dealers, and agents. • Monitor and optimize fleet performance, ensuring KPIs and SLAs are consistently met. • Log, track, and resolve customer requests, issues, and deviations. • Monitor internal tools, support inbox, and handle ad hoc operational issues. • Prepare performance and monitoring reports as per company requirements. • Ensure all customer interactions align with company policies, safety regulations, and sustainability goals. • Perform any additional tasks delegated by the reporting manager.
 
Requirements
 Required Education / Qualifications: • Bachelor’s degree, preferably in Business, Supply Chain, or Logistics. • Familiarity with logistics, fleet management systems, or CRM tools is a plus. Required Experience & Skills: • Previous experience in a customer-facing role within operations management, logistics, or related settings. • Experience working in a fast-paced, 24x7 environment. • Fluent in English, Hindi, and Urdu. • UAE Driver’s License required; Heavy Truck License is a bonus. • Strong collaboration and problem-solving skills. • Service and solution-oriented mindset. • Ability to act independently, prioritize tasks, and make confident decisions. • Tech-savvy with knowledge of transportation software, GPS tracking, and digital communication tools. • Experience in the EV industry or startup environment is a bonus
 
About the company
 Welcome to Exclusive Talent Human Resource Consultancies Co., a leading Human Resource Agency based in the heart of Dubai. Specializing in staffing solutions across the Middle East, our agency excels in providing flexible temporary to permanent placement options tailored to diverse organizational needs. Covering major markets including Saudi Arabia, Qatar, and the UAE, Exclusive Talent offers a broad network of highly skilled professionals across various industries. Utilizing advanced AI technology, our agency efficiently matches candidates with the precise skills and qualifications required for each role. With expertise in recruiting at all levelsfrom entry-level positions to mid-management and C-suite rolesExclusive Talent delivers comprehensive staffing solutions that support both immediate and long-term business objectives. Whether for temporary, hybrid, or permanent staffing needs, our agency ensures that the right talent is available to meet evolving demands and drive success.

Customer Success Agent / Operations Coordinator

AMPSY CONSULTANCY LLC

<div>
 
 Sales Coordinator
 
 
 
 
 
 Ampsy Consultancy LLC is a growing business services firm committed to delivering high-quality solutions across business setup, and corporate support. We are currently expanding our team and are looking for a&nbsp;Sales Coordinator to support our business development and client service activities.
 
 
 
 
 
 Key Responsibilities:
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate daily sales activities and follow-ups with clients.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support the sales team with documentation, proposals, and client communication.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare quotations, sales reports, and CRM updates.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle customer inquiries via email, phone, and WhatsApp professionally and promptly.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Schedule meetings and manage calendars for the sales team.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure smooth communication flow between clients and internal departments.
 
 
 
 
 
 Requirements:
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimum 2 years of experience&nbsp;in a sales coordination or support role.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong&nbsp;computer proficiency, including MS Office (Excel, Word, Outlook) and CRM tools.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent written and spoken communication skills&nbsp;in English. (Additional language proficiency is a plus.)
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Well-organized, detail-oriented, and proactive.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Able to work in a fast-paced, client-focused environment.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Presentable and professional communication style.
 
 
 
 
 
 To apply for the Sales Coordinator position, please contact us at connect@ampsyconsultancy.ae.
 
 
 &nbsp;
 
</div>

AABTools

Job Title: Sales Coordinator &ndash; B2B Sales Pathway Location: Dubai, UAE Company: AABTools (Ali Asger &amp; Brothers LLC) Job Type: Full-timeAbout the RoleAABTools is urgently hiring a Sales Coordinator for our Dubai operations. This role is suited for professionals with experience in sales coordination, customer service, or sales support who are motivated to grow into a B2B sales role. The position offers hands-on exposure to the full sales cycle, customer engagement, and industrial product solutions within a structured growth pathway.Only candidates currently based in Dubai, UAE will be considered.Key Responsibilities<ul><li>Support and execute the end-to-end sales cycle from initial customer contact to order closure</li><li>Convert and manage inbound sales leads generated through marketing and business channels</li><li>Maintain strong product knowledge to provide accurate information and tailored solutions</li><li>Handle customer inquiries via email and phone, including quotations, order status, and follow-ups</li><li>Perform regular follow-ups on open opportunities to achieve sales targets and KPIs</li><li>Build and maintain long-term customer relationships to support repeat and B2B business</li><li>Prepare sales activity reports, pipeline updates, and basic sales forecasts</li><li>Maintain accurate customer, opportunity, and order data in CRM and ERP systems</li><li>Coordinate with internal departments (sales, logistics, finance, warehouse) to ensure timely order fulfillment</li><li>Process and track customer orders, deliveries, and invoices</li><li>Uphold company values, professionalism, and ethical sales practices</li></ul>Skills &amp; Experience<ul><li>1&ndash;2 years&rsquo; experience in Sales Coordination, Customer Service, Sales Support, or related roles</li><li>Exposure to industrial products, technical sales, or B2B environments is an advantage</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Ability to handle customer objections and present appropriate solutions</li><li>Well-organized, detail-oriented, and able to manage multiple priorities</li><li>Results-driven, proactive, and eager to develop a career in B2B sales</li></ul>Preferred Experience<ul><li>Background in industrial tools, construction equipment, or technical supply industries</li><li>Experience using ERP or CRM systems such as Zoho, Oracle, SAP, or similar</li><li>Prior exposure to B2B sales operations or industrial distribution</li></ul>Career ProgressionThis role is designed as a development pathway into B2B Sales. High-performing candidates will have the opportunity to progress into roles such as:<ul><li>B2B Sales Executive</li><li>Account Executive / Account Manager</li></ul>Progression is based on performance, product knowledge, customer management capability, and achievement of sales objectives.Why Join AABTools?<ul><li>Work with one of the UAE&rsquo;s leading industrial tools distributors</li><li>Structured learning and exposure to B2B sales operations</li><li>Collaborative team environment with cross-functional interaction</li><li>Competitive compensation and long-term growth opportunities</li></ul>Job Types: Full-time, PermanentPay: From AED3,000.00 per monthApplication Question(s):<ul><li>What attracts you to a B2B sales career in industrial tools and equipment?</li></ul>Experience:<ul><li>Sales Coordinator : 1 year (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Luxxe Home

Store Shift Details: 6 Days a week / 10 Hours a Day.Minimum 2 years experience is required.Responsibilities include:* Manages financial transactions/Cashier (POS software experience is required)* Process Orders (coordination with warehouse and quality check to get the orders ready for delivery)* Setup Delivery Schedules and coordinate with customers* Ensure deliveries are loaded into delivery vehicles* Assist customers and responds to customers&rsquo; questions over email/WhatsApp/telephone* Handle Customer Complaints and Issues* Inventory, including receiving and stocking merchandise.* Assist in keeping the store clean and display organized* Availability to work flexible shifts within DubaiQualifications/ Skills:* Organization Skills* Product knowledge* People skills* Energy level* Good Work Ethic* Dependability/Punctuality* General math skills* Verbal communicationJob Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Sales: 2 years (Required)</li><li>Logistics/Delivery Setup: 2 years (Required)</li></ul>

Customer Service/Logistics Coordinator/Cashier

Explore 4187+ Customer support coordinator in Dubai this February. Find roles across top companies and apply now to boost your career.

4187 customer support coordinator jobs In Dubai

Sales Coordinator

Customer care coordinator - Duty Free, FMCG

Customer Service Representative / Coordinator

Customer Success Agent / Operations Coordinator

Sales Coordinator

Sales Coordinator

Customer Service/Logistics Coordinator/Cashier