customer service executive Jobs in Karachi

customer service executive

customer support representative Jobs in Karachi

customer support representative

customer service representative Jobs in Karachi

customer service representative

customer support executive Jobs in Karachi

customer support executive

international customer support specialist Jobs in Karachi

international customer support specialist

customer support coordinator

Crest Technologies

We are seeking a motivated Sales Support Coordinator to join our team. The ideal candidate will have strong communication skills, a keen ability to listen to and resolve customer issues and a basic understanding of print industry / graphic design.Responsibilities:<ul><li>Maintain accurate and up-to-date customer records, sales orders, and CRM data.</li><li>Prepare sales proposals, quotes, contracts, and presentations in collaboration with sales/account managers.</li><li>Process sales orders promptly and ensure accuracy of pricing, product details, and delivery information.</li><li>Coordinate order fulfillment with logistics, inventory, and finance teams to ensure timely delivery.</li><li>Monitor order status and communicate updates or delays to sales representatives and customers.</li><li>Serve as a primary point of contact for customer inquiries related to orders, pricing, availability, and product information.</li><li>Handle clients queries via email, phone, or visiting client sites; be their first point of contact</li><li>Resolve customer issues or escalate them to the appropriate team when necessary.</li><li>Build and maintain positive relationships with clients, ensuring a high level of customer satisfaction.</li></ul>Qualifications:<ul><li>Education: A-Levels, Diploma, Associate.</li><li>Experience: Customer Service or relevant.</li><li>Skills: Graphic Design, Print Industry, Communication (Oral &amp; Written)</li></ul>Why Join Us?<ul><li>Competitive salary and benefits</li><li>Annual Leaves</li><li>Supportive team environment</li></ul>Work Location: PECHS Block 6 with customer site visits Working Day: Mon &ndash; Friday Working Hours: 9am to 6pmJob Type: Full-timePay: Up to Rs70,000.00 per monthApplication Question(s):<ul><li>Why did you leave your last job/plan to leave your current job?</li><li>Please include your current/last pay scale with your application</li><li>How soon can you join?</li></ul>Work Location: In personApplication Deadline: 25/05/2025

Sales Support Coordinator / Customer Service

Nedo Pakistan

Introduction:NEDO PAKISTAN provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&amp;D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.Currently we are looking for the post of Customer Support Coordinator- Female for our TMS Division (Karachi).Job Responsibilities:<ul><li>Coordinate and supervise the software support team to ensure timely and efficient delivery of services.</li><li>Monitor ongoing support activities including installation, configuration, troubleshooting, and application deployment.</li><li>Act as the primary point of contact between clients and the technical support team for scheduling, updates, and follow-ups.</li><li>Organize and manage team schedules, task assignments, and progress tracking.</li><li>Ensure timely completion of tasks such as software installations, onsite/online troubleshooting, and product demonstrations.</li><li>Prepare and maintain reports on support activities, client feedback, and team performance.</li><li>Assist in planning and organizing client visits, demonstrations, and presentations.</li><li>Maintain clear communication with internal departments to support workflow and resolve coordination issues.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Project Management, or any related field.</li><li>Experience in coordination, or support roles (IT environment preferred but not required).</li><li>Strong organizational and time management skills.</li><li>Excellent verbal and written communication skills.</li><li>Ability to manage multiple priorities and coordinate with cross-functional teams.</li></ul>Experience: Minimum 1 YearIndustry: Importers / Distributors / System IntegratorFunctional Area: Client Services &amp; Customer SupportJob Type: Full Time / PermanentJob Location: SMCH Shahrah-e-Faisal, Karachi, PakistanTimings: Monday &ndash; Friday (09:00 AM &ndash; 06:00 PM), Alternate Saturday (09:00 AM &ndash; 05:00 PM)Gender: FemaleJob Type: Full-timeWork Location: In person

Customer Support Executive - Female

Gulf Star Travel & Tourism

Customer Service &amp; Sales Coordinator (Male Only)Job description:Gulf Star Travel &amp; Tourism is hiring on the position of a Coustomer Service Executive (Male Only)Gulf Star Travel &amp; Tourism is seeking to appoint highly motivated, self-driven individuals to drive sales by designing and implementing target marketing strategies. You will also be responsible for maintaining customer relationships, tracking sales data, and creating performance reports.Travel Agency Sales Products:<ul><li>Visa Consultancy</li><li>International Tours</li><li>Domestic &amp; International Air Ticket</li></ul>JOB DESCRIPTION:<ul><li>Contributing to the development of marketing strategies.</li><li>Communicate with target audiences and build and develop customer relationships.</li><li>Develop targeted sales strategies.</li><li>Answering client queries.</li><li>Maintaining client relations.</li><li>Able to present physically and online company profile and unique selling points to potential clients.</li><li>Provide timely and professional assistance to clients via phone, WhatsApp, and email.</li><li>Maintain a customer-first attitude ensuring complete satisfaction and trust.</li><li>Handle inquiries regarding company services, including Visa Consultancy, Travel Assistance, and CRM Support.</li><li>Manage and resolve customer complaints with politeness, patience, and efficiency.</li><li>Ensure smooth coordination between customers and internal departments for quick issue resolution.</li><li>Keep accurate records of all customer interactions, feedback, and follow-ups.</li><li>Demonstrate strong product knowledge to guide clients in choosing the right services.</li><li>Maintain a positive and empathetic attitude towards customers at all times.</li><li>Contribute ideas for service improvement and customer retention strategies.</li><li>Ability to close deals.</li><li>Attention to detail</li><li>Ability to maintain knowledge of company&rsquo;s products and procedures.</li><li>Attractive Salary + Commissions.</li></ul>Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to handle multiple clients and inquiries simultaneously.</li><li>Friendly, confident, and professional personality.</li><li>Basic computer and CRM system knowledge.</li><li>Prior experience in customer support &amp; sales coordination is a plus.</li><li>MS Excel, MS Word, Windows, Facebook, Basic Data Entry Skills,</li><li>The candidate has to answer customer queries on Facebook, Instagram, WhatsApp, emails and Calls.</li><li>Excellent verbal and written communication skills</li><li>Excellent customer service skills</li><li>Minimum 3-5 year of customer support &amp; sales coordination experience.</li></ul>Education Required: Minimum IntermediateJob Type: Full-timeJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service & Sales Coordinator (Male Only)

Fiber Beam (Pvt) Ltd Pakistan

We are looking for a talented Male candidate. As a Customer Support Intern, who will be responsible for providing support to our customers and internal office staff, escalating their queries, and ensuring a quick complaint resolution.key Responsibilities:- Respond to customer inquiries via phone or chat in a timely and professional manner.- Resolve customer complaints and issues efficiently and effectively- Provide accurate and helpful information to customers- Align team to resolve Customer Complains.- Escalate complex issues to senior team members or other departments as necessary- Document customer interactions using our CRM and other software- Stay up-to-date to provide the best possible supportRequirements:- Must be Intermidiate and have good command in English Language.- Excellent communication, listening, and problem-solving skills- Proficiency in MS-OfficeExperienece:1 year in support role or freshLocation: Clifton Near By residents are encouraged to apply.Job Types: Full-time, FresherPay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

Support Coordinator

Greenline Engineering Solutions

Job Description:We are looking for a proactive CRM Executive to manage customer relationships who is well aware of ELV systems, ensure timely complaint resolution, and support clients under Service Level Agreements (SLAs). The role involves coordinating with the customer support team, maintaining customer records, and ensuring high levels of service satisfaction.Key Responsibilities:<ul><li>Maintain regular communication with customers and gather feedback.</li><li>Manage and track customer complaints from logging to closure.</li><li>Coordinate with the support team for timely deployment and issue resolution.</li><li>Monitor SLA compliance and prepare basic service reports.</li><li>Maintain accurate records of customer interactions and service history.</li><li>Support overall customer satisfaction and service improvement activities.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, IT, or related field.</li><li>5-6 years of experience in CRM or customer service (preferably in IT/system integration).</li><li>Strong communication, follow-up, and coordination skills.</li><li>Basic understanding of technical services/ELV systems (a plus).</li><li>Organized, customer-focused, and able to work in a fast-paced environment.</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Relationship Manager (ELV Systems)

Riz technology

RIZ Technology is currently looking for Sales Coordinator Executive to join our team for Urgent hiring.Sales Coordinator Executive is responsible for providing support to the sales team and ensuring smooth operation of sales processes. Here's a general overview of the role:Job Description:- Coordination: The primary responsibility of a Sales Coordinator Executive is to coordinate activities related to sales operations. This includes scheduling meetings, arranging appointments, and managing communication between the sales team.- Support: Sales Coordinator Executives provide administrative support to the sales team. This may involve preparing sales presentations, maintaining sales records, and generating reports.-Customer Service: They often act as a point of contact for customers, handling inquiries, resolving issues, and providing assistance as needed.- Order Processing: Sales Coordinator Executives assist in processing sales orders, ensuring accuracy and timely delivery of products or services to customers.- Database Management: They may be responsible for managing customer databases, updating contact information, and tracking sales activities.Skills and Qualifications:<ul><li>Strong organizational and multitasking abilities</li><li>Excellent communication and interpersonal skills</li><li>Proficiency in office software such as Microsoft Office Suite</li><li>Attention to detail and accuracy in data entry and record-keeping</li><li>Ability to work effectively both independently and as part of a team</li><li>Knowledge of sales processes and customer service principles</li></ul>Educational Requirements:<ul><li>A bachelor's degree in business administration, marketing, or a related field is often preferred.</li><li>Must be fluent in English (both written and verbal).</li><li>03 to 04 Years Experience as Sales Coordinator is required.</li></ul>Benefits:<ul><li>Annual Bonus</li><li>Medical Insurance</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Sales and Marketing Executive

Disrupt.com (formerly Gaditek)

<div>
 
 
 Overview of the role
 
 
 
 The SFM Admin Executive is responsible for delivering premium soft services operations aligned with 5-star facility management standards. This role ensures the workplace remains spotless, safe, guest-ready, and operationally efficient at all times. Acting as the central coordinator, the Executive manages service staff, outsourced vendors, daily service quality, and compliance protocols to maintain a seamless and professional work environment.
 
 
 
 
 
 The position plays a key role in maintaining hospitality-grade service delivery by overseeing housekeeping quality audits, monitoring cleanliness standards, and ensuring workplace readiness throughout all departments. The Executive also supports health and safety practices, assists in implementing SOPs, and ensures all services adhere to organizational policies and regulatory requirements.
 
 
 
 
 
 Additionally, the role involves proactive issue resolution, regular inspections, and timely coordination with internal stakeholders to maintain smooth operations. Strong communication, attention to detail, and a customer-focused mindset are essential for achieving consistently high service standards within the facility.
 
 
 
 
 
 
 Expectations from the role
 
 
 <ul>
 <li>
 
 Act as the primary coordinator
 
 between internal teams, service staff, and third-party vendors to ensure smooth daily operations.
 </li>
 <li>
 
 Conduct routine housekeeping audits
 
 and take corrective actions wherever required to uphold premium service quality.
 </li>
 <li>
 
 Ensure compliance
 
 with SOPs, safety protocols, and organizational guidelines across all soft service functions.
 </li>
 <li>
 
 Monitor vendor performance
 
 , verify manpower deployment, and ensure service delivery meets contractual KPIs.
 </li>
 <li>
 
 Handle daily issue resolution
 
 , including staff concerns, service gaps, or operational challenges, with timely follow-up.
 </li>
 <li>
 
 Support health &amp; safety initiatives
 
 by ensuring proper signage, hazard reporting, and adherence to workplace safety practices.
 </li>
 <li>
 
 Prepare reports and documentation
 
 related to inspections, service quality, and vendor management.
 </li>
 <li>
 
 Demonstrate professionalism and customer service
 
 by maintaining a courteous, responsive, and proactive approach.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Commerce, or related field.
 </li>
 <li>
 1&ndash;3 years of experience in
 
 Facilities Management / Soft Services / Hospitality Operations
 
 .
 </li>
 <li>
 Strong communication and coordination skills.
 </li>
 <li>
 Basic understanding of
 
 safety protocols and workplace compliance
 
 .
 </li>
 <li>
 Proficiency in MS Office (Excel, Word, PowerPoint).
 </li>
 </ul>
 
 
</div>

Admin Executive - SFM

Explore 1637+ Customer support coordinator in Karachi this December. Find roles across top companies and apply now to boost your career.