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customer support executive csr

ABS INTERNATIONAL

Customer Success Executive (US Principal) &ndash; On-Site | KarachiAre you tired of scripted call center roles that limit your potential? Step into a career where your voice, thinking, and personality truly matter.ABS International (Established 2012) is a direct US principal working with global brands&mdash;not running temporary campaigns. We are expanding our team and looking for Customer Success Executives who thrive in dynamic, non-scripted environments.Why Join ABS International?Competitive Compensation<ul><li>PKR 35,000 &ndash; 45,000 (Base Salary)</li><li>Monthly performance-based incentives</li><li>PKR 3,000 punctuality bonus</li></ul>Stability &amp; Reliability<ul><li>14+ years of consistent operations</li><li>Zero missed payrolls</li><li>No seasonal layoffs</li></ul>Professional Growth<ul><li>Clear career progression into Team Lead and Management roles</li><li>Exposure to international clients and business practices</li></ul>Empowering Work Environment<ul><li>No scripts&mdash;handle real conversations</li><li>Represent global brands directly</li><li>Develop critical thinking and problem-solving skills</li></ul>Role OverviewAs a Customer Success Executive, you will manage US-based customer interactions that require real-time decision-making, professionalism, and strong communication skills. This is a corporate environment&mdash;not a traditional call center setup.Who We&rsquo;re Looking ForStrong Communicators<ul><li>Fluent, confident, and professional English (near-native level preferred)</li></ul>Critical Thinkers<ul><li>Able to handle complex customer situations without relying on scripts</li></ul>Ambitious Individuals<ul><li>Experienced candidates (1+ year) or high-potential freshers</li></ul>Committed Professionals<ul><li>Willing to work night shift (6:00 PM &ndash; 2:00 AM, Monday to Saturday)</li></ul>Work Location100% on-site at our offices in Gulshan-e-Iqbal, KarachiIf you&rsquo;re ready to move beyond routine call center jobs and build a real career with an established international principal, we&rsquo;d love to hear from you.Apply now and take the next step in your professional journey.Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>This is a non-scripted role that requires quick thinking and professional English. Does this challenge appeal to you?</li><li>What is your level of experience in International Customer Support?</li></ul>I am a Fresher (Ready to learn)Less than 1 year1 to 2 years3+ years<ul><li>Do you confirm you can work 100% On-Site in Gulistan-e-Johar or Gulshan-e-Iqbal for the permanent Night Shift?</li></ul>Work Location: In person

Customer Support Executive (CSR)

Techsol IT

Job Title: International Sales Agent (Evening/Night Shift) Location: Shahra - e - Faisal No. of Positions: 20Shift Timings: 12:00 AM Onwards (Night Shift)Salary: Base Pay: 75,000 PKR + Commission on Sales (Average take home is 90K - 100K)Key Responsibilities:<ul><li>Make outbound cold calls to prospective clients across international markets.</li><li>Present a persuasive introduction to spark interest in our IT services.</li><li>Assess and qualify leads to ensure they fit company standards before handing them over.</li></ul>Requirements:<ul><li>Excellent command of English with a neutral or near-native accent.</li><li>At least 6 months of experience in cold calling within sales or lead generation.</li><li>Strong communication, influence, and interpersonal skills.</li><li>Reliable and punctual with strict commitment to the 6 PM shift start time.</li><li>High level of professionalism, respect, and ability to collaborate effectively within a team.</li><li>Target-driven mindset with a focus on continuous improvement.</li><li>Quick thinker with the ability to adapt, stay resilient, and handle rejection.</li><li>Familiarity with CRM systems is an advantage.</li></ul>Both Male/Female are encouraged to apply.Job Type: Full-timePay: Rs75,000.00 - Rs90,000.00 per monthWork Location: In person

Turn Up Technologies

Job Title: Customer Support Representative (CSR) &ndash; Ticketing &amp; Client OperationsCompany: Turn Up Technologies Shift: Rotational Shift (10:00 AM &ndash; 6:00 PM or 3:00 PM &ndash; 11:00 PM)Role OverviewTurn Up Technologies is hiring a detail-oriented and service-focused Customer Support Representative (CSR) to manage client communication, ticketing workflows, and operational documentation. This role requires strong English communication skills, structured ticket handling expertise, and solid MS Excel proficiency to ensure smooth service delivery and accurate reporting.Key Responsibilities<ul><li>Manage and respond to client queries via ticketing systems, email, and chat professionally and promptly.</li><li>Log, update, track, and close support tickets with complete documentation.</li><li>Perform accurate data entry and maintain updated client records.</li><li>Prepare and manage operational reports using MS Excel (formulas, filters, sorting, basic pivot tables).</li><li>Coordinate client concerns with internal teams and ensure timely resolution.</li><li>Maintain proper follow-ups to ensure no open ticket remains unattended.</li><li>Document all customer interactions systematically.</li><li>Monitor SLAs and ensure service quality standards are met.</li><li>Maintain a professional tone while handling international clients.</li></ul>Requirements<ul><li>Excellent English communication skills (Written &amp; Verbal) &ndash; Mandatory</li><li>Proven experience as a Customer Support Representative.</li><li>Experience working with ticketing systems ( ClickUp, or similar).</li><li>Strong data entry skills with high accuracy.</li><li>Strong time management and multitasking skills.</li><li>Problem-solving mindset and structured workflow approach.</li><li>Experience dealing with international clients is preferred.</li><li>Background in IT services, web development, digital marketing, or software companies is a plus.</li></ul>Benefits<ul><li>Performance-based incentives.</li><li>Professional and growth-oriented work environment.</li><li>Clear operational structure and career development opportunities.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable with rotational shifts?</li></ul><ul><li>Please mention your current and expected salary.</li></ul>Work Location: In person

Customer Service Representative

SmartHub Innovations

We are seeking a dynamic and results-driven HR Executive &ndash; Talent Execution with 1&ndash;2 years of experience in recruitment, specifically in bulk hiring for call centers. The ideal candidate will be responsible for managing end-to-end recruitment cycles, ensuring timely hiring, and maintaining a strong candidate pipeline.Key Responsibilities:<ul><li>Manage end-to-end recruitment for call center roles (CSR, TSR, Sales Agents, etc.)</li><li>Handle bulk hiring campaigns to meet weekly/monthly targets</li><li>Source candidates through job portals, social media, walk-ins, and referrals</li><li>Conduct initial screenings and interviews</li><li>Coordinate and schedule interviews with hiring managers</li><li>Maintain and update candidate databases and recruitment trackers</li><li>Ensure smooth onboarding and documentation process</li><li>Build and maintain a strong talent pipeline for future hiring needs</li><li>Collaborate with team members to improve recruitment strategies</li></ul>Requirements:<ul><li>1&ndash;2 years of experience in recruitment (call center/BPO preferred)</li><li>Proven experience in bulk hiring</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced, target-driven environment</li><li>Familiarity with job portals and sourcing techniques</li><li>Good organizational and time-management skills</li></ul>Pay: Rs30,000.00 - Rs50,000.00 per hourWork Location: In person

HR Executive – Talent Execution

Explosion Services

We are looking for a dedicated and empathetic Experienced Customer Service Representative (CSR) to join our Durable Medical Equipment (DME) campaign. The CSR will handle inbound and outbound calls, verify insurance details, assist patients with equipment orders, and ensure top-tier service in accordance with HIPAA regulations and DME compliance standards.Key Responsibilities:Verify insurance eligibility, benefits, and coverage for DME items.Educate patients on proper use and maintenance of DME.Explain patient responsibility and out-of-pocket costs clearly and professionally.Coordinate with healthcare providers, insurance companies, and internal departments.Handle sensitive patient information with confidentiality and compliance (HIPAA).Escalate issues to supervisors when necessary for resolution.Qualifications:Minimum of 6 months of experience in a healthcare/DME customer service role.Familiarity with insurance verification and prior authorization processes.Excellent communication skills.Comfortable working in a fast-paced, target-driven environment.Must be HIPAA compliant and aware of medical privacy regulations.Preferred Skills:BPO or call center experience in a US healthcare campaign.Ability to multitask and manage high call volumes.Empathetic, patient-focused, and detail-oriented.Job Type: Full-timeJob Types: Full-time, Part-time, FresherWork Location: In personJob Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Calling agent(Experience only)

Infinite Hauls

We&rsquo;re Hiring: Freight Brokerage CSR USA MarketJoin our expanding logistics &amp; freight team as a Freight Brokerage CSRSalary Range: 45,000 &ndash; 55,000 (based on experience)Perks &amp; Benefits: Pick &amp; Drop For Females Medical Allowance* Paid Annual Leaves* Fuel Allowance* 660cc Car* after achive the target Conveyence only for Females**After probation periodCareer Growth OpportunitiesRequirements: ✅Must have prior experience in USA Dialing *Strong communication &amp; negotiation skills *Ability to handle pressure &amp; multitask *Proficiency with dispatch/logistics software (preferred) *Collaborating with shippers and carriers to manage scheduled pick up And drop-offs. *Generating leads, attracting new prospects, and developing a new customer. *Providing customers with shipping quotes.Monday to Friday 05:00pm to 02:30amOnsite Position (Not Remote)Location: DHA Phase 6 Khy e Ittehad Karachi Contact: +1 92946526 0 4Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Female CSR

Job description:We&rsquo;re Hiring: Freight Brokerage CSR USA MarketJoin our expanding logistics &amp; freight team as a Freight Brokerage CSRPay: Rs40,000.00 - Rs65,000.00 per monthPerks &amp; Benefits: Pick &amp; Drop For Females Medical Allowance* Paid Annual Leaves* Fuel Allowance* 660cc Car* after achive the target Conveyence only for Females**After probation period Career Growth OpportunitiesRequirements: ✅Must have prior experience in USA Dialing *Strong communication &amp; negotiation skills *Ability to handle pressure &amp; multitask *Proficiency with dispatch/logistics software (preferred) *Collaborating with shippers and carriers to manage scheduled pick up And drop-offs. *Generating leads, attracting new prospects, and developing a new customer. *Providing customers with shipping quotes.Monday to Friday 05:00pm to 02:30amOnsite Position (Not Remote)Location: DHA Phase 6 Khy e Ittehad Karachi Contact: +1 929-465-2604Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs40,000.00 - Rs65,000.00 per monthWork Location: In person

Female CSR Executive

Explore 1108+ Customer support executive csr in Karachi this April. Find roles across top companies and apply now to boost your career.

1108 customer support executive csr jobs In Karachi

Customer Support Executive (CSR)

Customer Support Executive (CSR)

Customer Service Representative

HR Executive – Talent Execution

Calling agent(Experience only)

Female CSR

Female CSR Executive