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global technical support engineer

customer support executive

smartkündigen OHG

<div><p>Wir sind auf der Suche nach einer/einem Freelancer*in im Bereich Kundenbetreuung f&uuml;r administrative und telefonische Aufgabenfelder.</p>
<h2 class="jobSectionHeader"><b>
Aufgaben</b></h2>
<ul><li>Bearbeitung von Kundenmails via Ticketsystem</li>
<li>Pflege und Nachverfolgung von Bestandskunden</li>
<li>Telefonischer Support</li>
<li>Bearbeitung von Kundenakten</li>
</ul><h2 class="jobSectionHeader"><b>Qualifikation</b></h2>
<ul><li><b>Deutsch als Muttersprache</b></li>
<li>PC Kenntnisse (Basis)</li>
<li>vollausgestattetes Home-Office B&uuml;ro (Tisch, Stuhl, Internet, Laptop oder PC, Headset mit Noise-Cancelling)</li>
<li>Motivation und Leistungsbereitschaft</li>
<li>leistungsstarke Internetverbindung</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul>
<li><p>attraktives monatliches Gehalt (750,00&euro; - 850,00&euro;)</p>
</li>
<li><p>100% Home Office</p>
</li>
<li><p>Arbeitszeiten zwischen 08:00 - 17:00 Uhr (deutsche Uhrzeit)</p>
</li>
<li><p>maximal 40h von MO-FR (Wochende FREI)</p>
</li>
<li><p>20 Urlaubstage + alle deutschen Feiertage frei</p>
</li>
<li><p>regelm&auml;&szlig;ige Coachings in verschiedenen Bereichen</p>
</li>
<li><p>Wenn du gerne in einem jungen, dynamischen Team arbeitest, bist du bei uns an der richtigen Stelle.</p></li></ul></div>

Remote Office Support & Kundenservice (m/w/d) | 850 € monatlich

<div><p>Wir sind auf der Suche nach einer/einem Freelancer*in im Bereich Kundenbetreuung f&uuml;r administrative und telefonische Aufgabenfelder.</p>
<h2 class="jobSectionHeader"><b>
Aufgaben</b></h2>
<ul><li>Bearbeitung von Kundenmails via Ticketsystem</li>
<li>Pflege und Nachverfolgung von Bestandskunden</li>
<li>Telefonischer Support</li>
<li>Bearbeitung von Kundenakten</li>
</ul><h2 class="jobSectionHeader"><b>Qualifikation</b></h2>
<ul><li><b>Deutsch als Muttersprache</b></li>
<li>PC Kenntnisse (Basis)</li>
<li>vollausgestattetes Home-Office B&uuml;ro (Tisch, Stuhl, Internet, Laptop oder PC, Headset mit Noise-Cancelling)</li>
<li>Motivation und Leistungsbereitschaft</li>
<li>leistungsstarke Internetverbindung</li>
</ul><h2 class="jobSectionHeader"><b>Benefits</b></h2>
<ul>
<li><p>attraktives monatliches Gehalt</p>
</li>
<li><p>100% Home Office</p>
</li>
<li><p>Arbeitszeiten zwischen 08:00 - 17:00 Uhr (deutsche Uhrzeit)</p>
</li>
<li><p>maximal 40h von MO-FR (Wochende FREI)</p>
</li>
<li><p>20 Urlaubstage + alle deutschen Feiertage frei</p>
</li>
<li><p>regelm&auml;&szlig;ige Coachings in verschiedenen Bereichen</p>
</li>
<li><p>Wenn du gerne in einem jungen, dynamischen Team arbeitest, bist du bei uns an der richtigen Stelle.</p></li></ul></div>

Backoffice & Kundenservice (m/w/d) 100 % Remote | 850 € monatlich

Mitarbeiter Kundenservice & Administration (m/w/d) Remote | 850 € monatlich

Kundenservice & Backoffice Specialist (m/w/d) Remote | 850 € monatlich

Mitarbeiter (m/w/d) Kundenbetreuung & Backoffice | Remote | 850 € monatlich

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div><br>
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. <b>Right now, we are looking for a &quot;Customer Operations Executive&quot;</b> <b>to join us in Istanbul Tuzla plant.</b></div><div></div><div><br>
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant <b>flexibility</b> and <b>support </b>in a company focused on making a <b>positive impact</b> on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div><br>
Join us, let&rsquo;s <b>Do it. With Heart.</b> Join us, let&rsquo;s <b>Do it. With Heart.</b></div><div></div><div><b><br>
Our Benefits &ndash; What We Offer You?</b></div><ul><li>
Employer-Paid Private Pension Plan (BES) &ndash; Full employer contribution to support your long-term financial well-being.</li><li>
Additional Leave Days &ndash; Including birthday leave, moving day leave, and administrative leave to support work&ndash;life balance.</li><li>
Employee Well Being &amp; Support Programs &ndash; Offering psychological support for employees and their families, along with well‑being seminars to enhance overall mental and emotional health.</li><li>
Global Learning Platform &ndash; Siegwerk Learning Hub &ndash; Unlimited access to more than 20,000 online learning modules worldwide, plus Speexx language training.</li><li>
Social Benefits &ndash; Marriage allowance, child allowance, and an annual Ramadan market gift card.</li><li>
Corporate Benefits Platform &ndash; Exclusive discounts and special offers from partner brands.</li><li>
Multisport Card &ndash; Access to a wide network of gyms, studios, and wellness facilities at a discounted rate.</li></ul><div></div><div><b><br>
Your Tasks &ndash; What You can expect as Customer Operations Executive?</b></div><ul><li><b>
Intercompany Order Management</b> &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li><b>After-Sales Operations for Global Sales</b> &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li><b>Cross-Department Communication and Coordination</b> &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li><b>End-to-End Process Oversight (Order Tracking to Delivery)</b> &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li><b>Supply Chain Collaboration (Production, Logistics, Planning)</b> &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li><b>Issue Resolution and Invoicing Management</b> &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li><b>Continuous Process Improvement with International Teams</b> &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div><b><br>
Your Profile &ndash; What do You bring as Customer Operations Executive?</b></div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div><p><b><br>
Are you interested?</b></p><p>
To apply for this position please use Talent@SW.</p></div>

Customer Operations Executive

Henkel

<div>
 <strong>
  About this Position
 </strong>
 As an Executive Assistant, you will provide comprehensive executive and organizational support to senior management, ensuring smooth daily operations and effective communication across internal teams and external stakeholders. In this role, you will coordinate schedules, manage information flow, and support executive-level activities while maintaining high standards of professionalism and confidentiality.
 <br/>
 <br/>
 <strong>
  What You&acute;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as the primary point of contact supporting the General Manager, ensuring effective communication and coordination with regional and global teams as well as key internal stakeholders.
  </li>
  <li>
   Manage and optimize the General Manager&rsquo;s calendar, prioritizing business-critical meetings, strategic engagements, and leadership interactions.
  </li>
  <li>
   Coordinate and organize Executive Committee (ExCom) meetings, including agenda planning, stakeholder alignment.
  </li>
  <li>
   Prepare and consolidate executive-level presentations, reports, and business materials in collaboration with regional and global teams.
  </li>
  <li>
   Support the General Manager on business-related topics by facilitating information flow, conducting background research, and compiling insights for decision-making processes.
  </li>
  <li>
   Capture key discussion points, decisions, and action plans from leadership meetings, ensuring alignment and timely follow-up across stakeholders.
  </li>
  <li>
   Organize complex travel arrangements and accommodation plans aligned with business priorities.
  </li>
  <li>
   Draft and manage executive communications, correspondence, and internal announcements with a high level of professionalism and confidentiality.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What makes you a good fit
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in a relevant field minimum 7 years of experience supporting executive-level management
  </li>
  <li>
   Experience in a multinational environment preferred; FMCG industry experience is a plus
  </li>
  <li>
   Proficiency in MS Office applications
  </li>
  <li>
   Strong verbal and written communication skills in both English and Turkish Experience in project and/or event management
  </li>
  <li>
   Background in corporate communications is an advantage
  </li>
  <li>
   Strong organizational skills with the ability to manage multiple priorities effectively
  </li>
  <li>
   High level of professionalism, discretion, and attention to detail
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Some perks of joining Henkel
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
  </li>
  <li>
   Diverse national and international growth opportunities
  </li>
  <li>
   Global wellbeing standards with health and preventive care programs
  </li>
  <li>
   Gender-neutral parental leave for a minimum of 8 weeks
  </li>
  <li>
   Employee Share Plan with voluntary investment and Henkel matching shares
   <br/>
   <br/>
  </li>
 </ul>
 At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
</div>


Executive Assistant

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