call center representative (fresh graduates)

technical support engineer

customer service representative Jobs in Cairo

customer service representative

call center agent

call center representative

call center representative (fresh graduates) Jobs in Cairo

customer support representative

VXI Global Solutions

<div>
 
 VXI Global Solutions (VXI) is a leading provider of business process and information technology outsourcing services for companies. We specialize in call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing.
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site English Customer Service Specialist role located in Cairo at VXI Egypt. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, maintaining phone etiquette, and delivering high-quality customer service on a daily basis.
 
 
 
 
 
 Qualifications
 
 
 
 
 
 Customer Support and Customer Service skills
 
 
 Customer Satisfaction and Customer Experience skills
 
 
 Phone Etiquette
 
 
 Excellent communication and interpersonal skills
 
 
 Ability to multitask and handle challenging situations
 
 
 Experience in a customer service role is a plus
 
 
 Fluency in English ( B2+ - C1 )
 
 
 Night and overnight shifts
 
 
 
 
 
 Location: Citystars Mall, Nasr city, Cairo
 
</div>

Customer Service Representative

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 We are currently hiring multiple Sales Supervisors across the below locations and channels:
 
 
 <ol>
 <li>
 Marsa Matrouh &ndash; Retail &amp; Wholesale
 </li>
 <li>
 El Beheira &amp; Kafr El Sheikh &ndash; Wholesale
 </li>
 <li>
 Sharqia &ndash; Retail
 </li>
 <li>
 Ismailia, Damietta &amp; Suez &ndash; Wholesale
 </li>
 <li>
 Assiut &ndash; Retail
 </li>
 <li>
 Sohag &amp; Qena &ndash; Wholesale
 </li>
 </ol>
 
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
 
</div>

Sales Supervisors - Egypt - (Multiple Locations)

Arrow Electronics

<div>
 
 Position
 
 
 
 Technical Support Manager- VMware by Broadcom
 
 
 
 Job Description
 
 
 
 We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
 
 
 At
 
 Arrow ECS
 
 we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs.
 
 
 Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration.
 
 
 
 What You Will Be Doing at Arrow?
 
 
 
 The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals, ensuring the team provides timely, best-in-class technical assistance to customers. This role involves overseeing day-to-day operations, ensuring service-level agreements (SLAs) are met, and providing coaching and guidance to team members. You have a true passion for teamwork, possess superb communication &amp; organizational skills, and are comfortable with speaking to customers daily. Technical Support Managers lead and/or participate in several ongoing programs, projects &amp; initiatives.
 
 
 The ideal candidate has strong technical knowledge, excellent leadership skills, and a passion for solving customer problems.
 
 
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead a team of skilled Technical Support Engineers, including interviewing &amp; hiring, coordinating skills development &amp; training, and optimizing individual &amp; team performance.
 </li>
 <li>
 Supervise, mentor, and coach the technical support team to improve performance and maintain a high level of customer service.
 </li>
 <li>
 Conduct regular performance evaluations, and one-on-one meetings, and provide constructive feedback.
 </li>
 <li>
 Manage team schedules, including shifts and coverage for peak times and holidays.
 </li>
 <li>
 Monitor and manage day-to-day support operations to ensure customer issues are resolved in a timely and efficient manner.
 </li>
 <li>
 Ensure the team meets or exceeds key performance indicators (KPIs) such as response times, resolution times, and customer satisfaction scores.
 </li>
 <li>
 Handle escalated customer issues that require managerial attention.
 </li>
 <li>
 Identify training needs and arrange appropriate training and development programs for team members.
 </li>
 <li>
 Keep the team updated with the latest technology, tools, and processes to enhance support quality.
 </li>
 <li>
 Prepare regular reports on team performance, customer feedback, and key operational metrics.
 </li>
 <li>
 Ensure customer issues are resolved with empathy and professionalism.
 </li>
 <li>
 Regularly review customer feedback to identify areas for service improvement.
 </li>
 <li>
 Help the team to resolve escalated support incidents from our customers and partners. A percentage of calls will be of a complex technical nature.
 
 
 </li>
 </ul>
 
 Who Are We Looking For?
 
 
 
 In this role, you will have the opportunity to acquire lots of new skills, so you must be
 
 keen to learn and embrace new technologies
 
 and commit to rapid skills development.
 
 
 
 Therefore, What Is Essential For Us
 
 
 
 <ul>
 <li>
 Excellent English language skills both written and verbal.
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
 </li>
 <li>
 5+ years of experience in technical support, with at least 2-3 years in as senior support engineer or team leader role.
 </li>
 <li>
 Proven ability to manage, mentor, and motivate a team, with excellent decision-making and problem-solving abilities.
 </li>
 <li>
 Ability to build a culture of collaboration, accountability, and continuous learning.
 </li>
 <li>
 Ability to drive team engagement and foster a positive work environment.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences.
 </li>
 <li>
 Emotional intelligence &amp; conflict resolution skills to manage escalations professionally with customer-first mindset.
 </li>
 <li>
 Experience in identifying and implementing process optimizations to enhance support efficiency.
 </li>
 <li>
 Experience with virtualization, networking, and troubleshooting.
 </li>
 <li>
 The ability to acquire skills and develop quickly is essential.
 </li>
 <li>
 Willingness to work outside of normal business hours.
 </li>
 <li>
 Previous experience in fast-paced technical support departments.
 </li>
 <li>
 Foreign language skills (German, French, or Spanish) would be a plus but not essential.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Engineering and Technology
</div>

Technical Support Manager- VMware by Broadcom

Sonata Software

<div>
 
 
 CSA GD Job Description for Windows Server &amp; Client along with SCCM &amp; Intune. (Egypt)
 
 
 
 We are seeking a highly skilled and experienced Platforms Architect to join our team. The ideal candidate will have extensive knowledge and hands-on experience with
 
 Windows Server &amp; Client along with SCCM &amp; Intune. (Above 10 yrs experience with English and Arabic)
 
 
 
 
 Windows Server.
 
 
 
 The Microsoft Platform Engineer (Client, servers and virtualization) Engineer role requires knowledge and experience in a number of the following technologies/areas:
 
 <ul>
 <li>
 Experience with Deployment technologies like WDS, MDT, High Availability technologies like storage Backup Hyper-V.
 </li>
 <li>
 Expertise on Storage SAN NAS DAS understanding of storage stack its architecture.
 </li>
 <li>
 Virtualization (Hyper-V) : Monolithic and Microkernel, Hyper-V ring Architecture.
 </li>
 <li>
 VHD and AVHDX Merging Checking integrity with its differencing chain.
 </li>
 <li>
 Failover, Planned Failover, Test Failure, Unplanned Failover.
 </li>
 <li>
 Hyper-V Migration.
 </li>
 <li>
 Windows as a service with its deployment rings concepts, co-management with MEMCM is an added advantage.
 </li>
 <li>
 Troubleshooting windows updates issues and understanding of Component based servicing.
 </li>
 <li>
 Understanding of Patch Management and experience with Windows Server Update Services (WSUS).
 </li>
 <li>
 Windows Server Operating System knowledge which includes understanding of NTFS/Share Permissions, File Sharing, Performance Monitoring, Event logging, Task Manager, Windows Firewall, User and Group Management.
 </li>
 <li>
 Understanding of WMI and familiarity with WMI queries
 </li>
 <li>
 Active Directory concepts such as Kerberos, LDAP, Sites and Security Groups.
 </li>
 <li>
 Understanding of TCP/IP and other networking services: DNS, WINS, DHCP, Routing.
 </li>
 <li>
 Exceptional Problem-Solving and Communication Skills - Spoken and written English (including technical writing).
 </li>
 </ul>
 
 
 
 
 
 Windows client
 
 
 
 Role type Customer Engineer - CSA Skills Required Broad knowledge of Windows Server &amp; Windows 10 and Windows 11 platforms, including deployment, management, and troubleshooting.
 
 
 Expertise in Windows 365, providing seamless hybrid work environments by integrating with Azure Virtual Desktop.
 
 
 Proficiency in Microsoft Intune for device management, including application deployment, security baselines, and dynamic provisioning.
 
 
 Experience with Windows Hello for Business, Windows Sandbox Management, and Endpoint Analytics for Windows 11.
 
 
 Ability to manage and configure Windows 365 Cloud PCs, ensuring consistent and uninterrupted work experiences.
 
 
 Windows &amp; Cloud Environments Windows 10/11 &ndash; Deployment, configuration, troubleshooting
 
 
 Windows 365 Cloud PC
 
 
 &ndash; Provisioning, optimization, licensing, and performance tuning Entra ID (Azure AD) Hybrid Join &amp; Entra Join
 
 
 &ndash; Configuration and troubleshooting Windows Update for Business (WUFB)
 
 
 &ndash; Update compliance and management LAPS (Local Administrator Password Solution) &amp; Windows LAPS
 
 
 &ndash; Configuration, management, and differences KMS / MAK Licensing / Cloud-based licensing
 
 
 &ndash; For W365 and traditional enterprise activation Virtual Desktop &amp; Cloud Solutions Windows 365 vs. Azure Virtual Desktop (AVD)
 
 
 &ndash; Use case comparison and best practices Networking &amp; Bandwidth Tuning
 
 
 &ndash; Optimizing Cloud PC performance Security &amp; Compliance Microsoft Defender for Endpoint (MDE)
 
 
 &ndash; Security policies, monitoring, and integrations Conditional Access &amp; Device Compliance
 
 
 &ndash; Enforcing security baselines (GPOs, Intune at a high level) BitLocker &amp; Windows Hello for Business
 
 
 &ndash; Encryption and authentication Security Standards &amp; Baselines
 
 
 &ndash; NIST 800-53, Zero Trust principles Application Management &amp; Deployment Winget &amp; MSIX Packaging
 
 
 &ndash; Modern app deployment Microsoft Store for Business (MsFB) Private Store Deprecation
 
 
 &ndash; Transition planning Identity &amp; Authentication Entra AD (Azure AD) &amp; Hybrid Join
 
 
 &ndash; When and how to use them Single Sign-On (SSO) &amp; Multi-Factor Authentication (MFA)
 
 
 &ndash; Securing endpoints RBAC (Role-Based Access Control)
 
 
 &ndash; Ensuring scoped access Networking &amp; Connectivity VPN &amp; Always-On VPN
 
 
 &ndash; Secure remote access Cloud PC Networking
 
 
 &ndash; Latency, bandwidth, and connectivity considerations Wi-Fi Authentication
 
 
 &ndash; 802.1X, certificate-based authentication DNS, DHCP, Firewall Basics
 
 
 &ndash; Endpoint connectivity essentials Monitoring &amp; Troubleshooting Windows Event Logs Perf Logs &amp; Defender Logs
 
 
 &ndash; Digging into issues Performance Monitoring
 
 
 &ndash; Task Manager, Resource Monitor, Sysinternals tools Remote Troubleshooting
 
 
 &ndash; Quick Assist, Remote Desktop Other Essential Skills Problem-Solving Mindset
 
 
 &ndash; Can diagnose and resolve complex issues Scripting &amp; Automation
 
 
 &ndash; PowerShell for automation and remediation Documentation &amp; Knowledge Sharing
 
 
 &ndash; Creating technical guides and best practices Collaboration
 
 
 &ndash; Working cross-functionally with security, networking, and IT teams User-Centric Approach
 
 
 &ndash; Balancing security and usability Optional Skills 8+ years&rsquo; experience with customer facing roles in systems architecture, administration, operations, software support, IT consulting, on-premises and cloud support or consulting for enterprise and/or government customer base, and advanced troubleshooting
 
 
 
 SCCM/Intune Customer Engineer
 
 
 
 We are looking for a SCCM/Intune Customer Engineer to provide technical support for Microsoft Endpoint Configuration Manager (SCCM) and Microsoft Intune environments. This role focuses on assisting customers with request resolution, troubleshooting, and day-to-day operational support, helping ensure reliable endpoint management across on-premises and cloud-based devices.
 
 
 Key Responsibilities
 
 
 &bull; Responsibilities include, but are not limited to, the following examples:
 
 
 &bull; Provide Tier 3 support to customers for technical requests related to SCCM and Intune environments.
 
 
 &bull; Proactively review customer concerns and provide recommendations to improve endpoint management, user experience, and policy compliance.
 
 
 &bull; Investigate and resolve requests related to:
 
 
 &bull; - SCCM: application deployment, task sequences, driver packages, software update groups (SUGs), boundaries and boundary groups, distribution point health, and client push installation.
 
 
 &bull; - Intune: device compliance policies, configuration profiles, app protection policies, Autopilot deployment profiles, and co-management setup.
 
 
 &bull; Support mobile device management (MDM) requests, including:
 
 
 &bull; - Enrollment and management of iOS, Android, and Windows 10/11 devices.
 
 
 &bull; - Mobile app deployment via Intune (store apps, LOB apps, and web links).
 
 
 &bull; - Addressing customer requests related to enrollment challenges, access configurations, and policy enforcement across mobile platforms.
 
 
 &bull; Assist customers with transitioning workloads from SCCM to Intune, including Windows Update for Business, endpoint security, and app deployment.
 
 
 &bull; Analyze logs and diagnostics (e.g., CMTrace, Event Viewer, Intune troubleshooting blade, MDM Diagnostic stool) to identify root causes and resolve requests efficiently.
 
 
 &bull; Provide clear, professional technical guidance to customers and internal teams, adjusting communication style based on audience and context.
 
 
 &bull; Document support requests, investigation steps, resolutions, and known best practices.
 
 
 &bull; Collaborate with engineering or escalation teams when advanced troubleshooting or deeper investigation is required.
 
 
 
 
 
 Soft Skills &amp; Presentation skills
 
 
 &bull; Strong communication skills with the ability to translate complex technical topics into simple, customer-friendly language.
 
 
 &bull; Active listening and empathy when engaging with end users or customer teams.
 
 
 &bull; Adaptable and calm under pressure, especially when working with high-impact or time-sensitive support requests.
 
 
 &bull; Excellent time management, prioritization, and follow-through. &bull; Strong sense of ownership and accountability for customer experience and outcomes.
 
 
 &bull; Collaborative mindset with a willingness to work cross-functionally to drive resol
 
 
 
 
 
 Good to have : Azure certifications (Azure Solutions Architect Expert; Azure Security Engineer Associate; Azure Administrator Associate)
 
 
 Understanding of competitor clouds and how they compare to Microsoft solutions.
 
 
 Technical experience with hybrid infrastructures, architecture designs, and technology management.
 
 
 Proven track record in successfully planning, deploying, operating, and optimizing cloud environments.
 
 
 Advanced Microsoft certifications are preferred.
 
</div>

Customer Solutions Architect

Siemens

<div>
 Siemens Mobility (SMO) is the world&rsquo;s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods&mdash;helping to improve the quality of everyday life for millions worldwide.
 
 
 Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services.
 
 
 In Egypt, Siemens Mobility is delivering one of the country&rsquo;s first
 
 high-speed rail
 
 system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region.
 
 
 Today, we are recruiting for a
 
 Civil Interface Engineer
 
 to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility.
 
 
 
 What are my responsibilities?
 
 
 
 <ul>
 <li>
 Prepare civil -related Interface documents with coordination with related disciplines within Siemens and partners. Then coordinate with Employer representative to reach approvals.
 </li>
 <li>
 Review design drawings received and facilitate approval cycle via Aconex.
 </li>
 <li>
 Review design drawings verses standards and contract requirements and interface documents.
 </li>
 <li>
 Work on developing cable routes with CAD team as per requirements and review CSD drawings.
 </li>
 <li>
 Review and reply to RFI&rsquo;s from the employer or the partner.
 </li>
 <li>
 Coordinate all civil-related interfaces between Siemens System scope and partners and employer.
 </li>
 <li>
 Interact with the Siemens project team, the Siemens Engineering lots with relevant departments inside the Siemens organization (such as Commercial, legal, and Project Management), the consortium, civil companies, architect&rsquo;s offices as well as public jurisdictions, citizen groups, and consultants, whenever necessary.
 </li>
 <li>
 Ensure that the E&amp;M interface with the different civil companies is harmonized with each other to avoid individual solutions with different interface partners.
 </li>
 <li>
 Contribute to power station/passenger station/wayside/depot and system design-related field design changes, non-conformance reports, requests for information, and documentation.
 </li>
 <li>
 Contribute to subjects such as negotiating contract change orders.
 
 
 </li>
 </ul>
 
 What do I need to qualify for this job?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil / Architectural Engineering or Construction Management.
 </li>
 <li>
 A minimum of 5 years of experience in Civil Engineering, additionally rail transportation experience in the design and construction of major transit improvement projects (passenger stations/power stations/wayside and depots) is highly desirable.
 </li>
 <li>
 Experience in interface management as well as tender and contract analysis.
 </li>
 <li>
 Track construction/system knowledge railway is desirable.
 </li>
 <li>
 Technical assessment competence for planning and system design of structural and civil engineering works for railway infrastructure (e.g. engineering structures and associated railway installations).
 </li>
 <li>
 Fluency in both written and spoken English.
 
 
 </li>
 </ul>
 
 What else do I need to know?
 
 
 
 As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.
 
 
 At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
 
 
 Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com
 
 
 We are looking forward to receiving your online application.
 
 
 Please note: Only complete applications can be considered in the selection process.
</div>

Civil Interface Engineer @Siemens Mobility Egypt

Siemens EDA (Siemens Digital Industries Software)

<div>
 <ul>
 <li>
 Siemens EDA is seeking a highly motivated Product Engineer to support the definition, promotion, and deployment of hardware-assisted acceleration using Veloce proFPGA CS prototyping solutions for leading semiconductor and systems customers.
 
 
 </li>
 </ul>
 As part of the global Veloce expert team, you will work on cutting-edge prototyping solutions that enable pre- and post-silicon validation, verification, and software bring-up for some of the industry's most complex SoC and FPGA designs. This role focuses on external interface connectivity, including PCIe and Ethernet, leveraging the latest advancements in Siemens' proFPGA CS technology.
 
 
 The ideal candidate is a strong communicator with proven leadership skills, deep expertise in hardware design and verification, and a passion for solving complex technical challenges. You will collaborate closely with customers and help deliver world-class electronic design automation solutions to some of the world's largest electronics and semiconductor companies.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Support Application Engineers (AEs) and customers with the integration, configuration, and debugging of interface solutions on the proFPGA CS prototyping platform.
 </li>
 <li>
 Enable and troubleshoot PCIe, Ethernet, flash, and other extension boards connected to Xilinx VP1902 FPGAs.
 </li>
 <li>
 Configure and debug Xilinx IP to ensure seamless integration with extension boards.
 </li>
 <li>
 Drive the adoption of prototyping technologies by providing hands-on technical expertise and working directly with customers to deliver successful outcomes.
 </li>
 <li>
 Build and maintain strong customer relationships by delivering exceptional technical support and ensuring long-term customer satisfaction.
 </li>
 <li>
 Partner with the sales team to support business growth and identify new opportunities.
 </li>
 <li>
 Collaborate with R&amp;D teams by providing customer feedback and contributing ideas for product enhancements.
 </li>
 <li>
 Troubleshoot complex technical issues and work cross-functionally to resolve challenges efficiently.
 </li>
 <li>
 Develop and deliver technical presentations, product demonstrations, and training sessions on new features and product updates.
 </li>
 <li>
 Communicate customer requirements and market feedback to Product Marketing to influence future product direction.
 </li>
 <li>
 Build peer-level technical relationships with customer engineering teams.
 </li>
 <li>
 Contribute to the design, development, and implementation of large-scale solutions across multiple software products and hardware platforms.
 </li>
 <li>
 Author technical papers and deliver presentations to customer leadership and at industry conferences.
 </li>
 <li>
 Independently manage complex projects with minimal supervision, exercising sound technical judgment and decision-making.
 
 
 </li>
 </ul>
 
 Required Experience/skills
 
 
 
 <ul>
 <li>
 Bachelor's degree with 8+ years of relevant experience, or a Master's degree with 5+ years of relevant experience.
 </li>
 <li>
 Proven experience designing, implementing, and testing FPGA-based designs.
 </li>
 <li>
 Hands-on experience with the Xilinx Vivado toolset for IP creation, integration, and design optimization.
 </li>
 <li>
 Experience using the Xilinx Integrated Logic Analyzer (ILA) for debugging.
 </li>
 <li>
 Practical experience working with hardware in a laboratory environment.
 </li>
 <li>
 Knowledge of PCIe and/or Ethernet protocols.
 </li>
 <li>
 Preferably has experience using commercial FPGA prototyping platforms, preferably Siemens proFPGA or proFPGA CS.
 </li>
 <li>
 Nice to have experience with FPGA embedded processors and PetaLinux.
 </li>
 <li>
 Nice to have previous customer-facing experience, such as an Application Engineer supporting emulation or FPGA prototyping solutions.
 </li>
 <li>
 Nice to have experience creating and delivering technical presentations to engineering audiences.
 
 
 </li>
 </ul>
 
 Why Us?
 
 
 
 At Siemens Software, flexibility is how we work&mdash;hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!
 
 
 
 Our Benefits &amp; Rewards
 
 
 
 The salary range for this position is $23,900 to $47,800 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/
 
 
 
 Our Commitment to Equity and Inclusion in our Diverse Global Workforce
 
 
 
 We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
 
 
 
 Siemens Software. Transform the Everyday.
 
 
 
</div>

Product Engineer

Sana Commerce

<div>
 
 What started in 2007 with a pizza and a plan has grown into a fast-moving SaaS company empowering manufacturers, distributors, and wholesalers to thrive in complex B2B commerce.
 
 
 
 
 Our mission is simple: help businesses build stronger relationships through seamless digital commerce.
 
 
 
 
 At Sana Commerce, you&rsquo;ll join a team that&rsquo;s bold, growth-oriented, and customer-obsessed, where every engineer has real ownership and impact.
 
 
 
 
 We are looking for a
 
 Senior Data Engineer
 
 to design, build, and optimize our
 
 Azure and Databricks-based data infrastructure
 
 . You will play a critical role in developing scalable
 
 ETL pipelines, data ingestion frameworks, and
 
 
 contribute to
 
 
 AI/ML-powered solutions
 
 that drive internal decision-making and customer-facing insights.
 
 
 
 
 This is a hands-on role that requires expertise in
 
 Azure Data Services, Databricks, and Python/SQL
 
 . You will work closely with
 
 Data Architects, Engineers, and Product teams
 
 to develop robust data solutions that power
 
 analytics, personalization, and AI-driven customer experiences
 
 .
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Data Pipeline Development &amp; Infrastructure
 
 
 
 
 <ul>
 <li>
 Design, build, and maintain
 
 scalable data pipelines
 
 </li>
 <li>
 Develop
 
 real-time and batch data processing
 
 frameworks for structured and unstructured data.
 </li>
 <li>
 Implement
 
 ETL/ELT workflows
 
 to ingest data from various sources, ensuring
 
 high availability and performance
 
 .
 </li>
 <li>
 Optimize
 
 data storage and retrieval
 
 of data in (near) real time and batch processes
 </li>
 <li>
 Ensure
 
 cost-efficient
 
 and
 
 high-performance
 
 data infrastructure that scales with business needs.
 </li>
 </ul>
 
 
 Data Solutions &amp; AI-Driven Applications
 
 
 
 
 <ul>
 <li>
 develop data pipelines for
 
 ML recommenders, search functionality, and AI-enhanced features
 
 .
 </li>
 <li>
 Develop and maintain
 
 data models, APIs, and integrations
 
 to support analytics and customer applications.
 </li>
 <li>
 Support
 
 eCommerce-related data solutions
 
 , including product recommendations, customer segmentation, and personalization models.
 </li>
 </ul>
 
 
 Collaboration &amp; Continuous Improvement
 
 
 
 
 <ul>
 <li>
 Work closely with
 
 Data Architects, Analysts, and Product Teams
 
 to understand data requirements and deliver best-in-class solutions.
 </li>
 <li>
 Monitor and troubleshoot
 
 performance issues
 
 , ensuring high availability and efficiency of data pipelines.
 </li>
 <li>
 Continuously optimize
 
 cost, performance, and scalability
 
 of data engineering solutions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 6+ years of experience as a
 
 Data Engineer
 
 , working with
 
 Azure and Databricks
 
 </li>
 <li>
 Strong expertise in
 
 data pipeline development, ETL workflows, and real-time/batch data processing
 
 .
 </li>
 <li>
 Experience in
 
 big data technologies, and large-scale data storage
 
 .
 </li>
 <li>
 Familiarity with
 
 data governance, security, and compliance best practices
 
 and
 
 tools
 
 </li>
 <li>
 Proficiency in
 
 Python,
 
 
 and
 
 
 SQL,
 
 for data transformation, data quality and automation.
 </li>
 <li>
 Strong experience in
 
 optimizing data performance and cost-efficiency in cloud environments
 
 .
 </li>
 </ul>
 
 
 Nice to Have
 
 
 
 
 <ul>
 <li>
 Experience with
 
 eCommerce data solutions
 
 , such as customer segmentation, recommendation engines, and personalization models.
 </li>
 <li>
 Knowledge of
 
 event-driven architectures, streaming data processing, and real-time analytics
 
 .
 </li>
 <li>
 Familiarity with
 
 LLM-based AI applications and OpenAI
 
 
 or similar
 
 
 APIs
 
 .
 </li>
 </ul>
 
 
 Why you&rsquo;ll love working here
 
 
 
 
 <ul>
 <li>
 Impact from day one &ndash; Join a scale-up where your ideas shape how global businesses operate online.
 </li>
 <li>
 Continuous learning &ndash; Access a structured onboarding rated 9.1/10 by previous hires, mentorship, and feedback culture.
 </li>
 <li>
 Hybrid flexibility &ndash; Work from our office in Alexandria 3 days per week and from home 2 days.
 </li>
 <li>
 Career growth &ndash; Expand your technical and leadership scope in a company built for long-term success.
 </li>
 </ul>
 
 
 Our values
 
 
 
 
 
 At Sana Commerce, our values drive everything we do:
 
 
 
 <ul>
 <li>
 Champions of Our League &ndash;
 
 We deliver lasting success, balancing quick wins and long-term value
 
 </li>
 <li>
 Supercharge Our Customers &ndash;
 
 We&rsquo;re revolutionizing B2B commerce together, helping our customers to lead and succeed.
 
 </li>
 <li>
 Determined to Grow &ndash;
 
 We embrace challenges, growing and raising the bar for ourselves and our industry.
 
 </li>
 <li>
 Bold Together &ndash;
 
 We dare to be bold because we have each other&rsquo;s back.
 
 </li>
 </ul>
 
 
 Ready to build reliability that scales?
 
 
 
 
 
 Apply now and help shape the foundation of our next-generation SaaS platform.
 
 
 
 
 
 
 Additional Information
 
 
 
 
 
 
 
 
 
 
 
</div>

Senior Data Engineer - Alexandria

Explore 70+ Customer support representative in Cairo this July. Find roles across top companies and apply now to boost your career.