customer service representative Jobs in Cairo

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customer service specialist Jobs in Cairo

customer service specialist

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High Solve

Job
Summary

A Software Sales Manager is responsible for leading software
sales efforts, managing client relationships, driving revenue growth. This role involves developing sales strategies,
identifying new business opportunities and ensuring
customer satisfaction across software products and services

Key
Responsibilities

. Develop and execute software sales strategies to achieve
revenue targets.

. Identify and pursue new business opportunities and
partnerships.

. Conduct product presentations, demos, and sales meetings.

. Prepare sales forecasts, reports, and performance
analyses.

. Monitor market trends, competitor activities, and customer
needs.

. Ensure high levels of customer satisfaction and retention.

Required
Qualifications

Bachelor’s degree in business, Marketing,

Proven experience in software.

5 Years’ minimum experience 

Experience managing sales teams and meeting revenue targets.

Excellent communication, negotiation, and presentation
skills.

Ability to understand technical software solutions and
explain business value.

Strong analytical and problem-solving abilities.

 

·       Working Hours and days: From Sunday to Thursday from 9am to
5pm 

·       Location: Zahra EL Maadi 

·       Competitive Package 

·       Medical &amp; Social Insurance

Software Sales

Nexus Analytica

<h3>Lead Backend Developer (Python/Django)</h3>Location: Cairo/Giza, Egypt (Full-time On-site) Experience: 7+ years of professional software development experience Employment Type: Full-time<h2> </h2><h2>About Nexus Analytica</h2>Nexus Analytica is a technology company specializing in digital transformation for the energy sector. We develop advanced software platforms that combine data analytics, artificial intelligence, and modern software engineering to help utilities, renewable energy developers, and governments manage increasingly complex energy systems.Our flagship platform, NexusGRID™, integrates data from renewable energy plants, battery energy storage systems (BESS), smart meters, electric vehicle charging infrastructure, and other grid-connected assets to provide real-time monitoring, forecasting, analytics, and intelligent operational decision support.<h2> </h2><h2>About the Role</h2>We are looking for an experienced Senior/Lead Backend Developer to lead the design, development, and evolution of the backend architecture powering NexusGRID. You will play a key role in building highly scalable, secure, and high-performance backend services capable of processing millions of telemetry records from energy assets while maintaining exceptional reliability and performance.You will work closely with frontend developers, data scientists, DevOps engineers, QA engineers, and product stakeholders to deliver enterprise-grade software used by utilities and energy companies worldwide.This role is ideal for someone who enjoys solving complex engineering challenges, mentoring developers, and shaping the technical direction of a growing software platform.<h2> </h2><h2>Key Responsibilities</h2><ul><li>Lead the architecture, design, and implementation of backend services.</li><li>Design scalable REST APIs and backend microservices.</li><li>Build reliable, secure, and high-performance distributed systems.</li><li>Develop and maintain enterprise-grade Django applications.</li><li>Optimize database performance and data models.</li><li>Design asynchronous processing pipelines using Celery or equivalent technologies.</li><li>Implement event-driven architectures where appropriate.</li><li>Ensure code quality through code reviews, automated testing, and CI/CD pipelines.</li><li>Collaborate with DevOps engineers to improve deployment and infrastructure automation.</li><li>Work closely with frontend teams to define API contracts.</li><li>Collaborate with data scientists to productionize machine learning and forecasting models.</li><li>Mentor junior and mid-level developers through technical guidance and code reviews.</li><li>Participate in architectural decisions and technology selection.</li><li>Troubleshoot production issues and drive root cause analysis.</li><li>Contribute to engineering standards, documentation, and development best practices.</li></ul><h2> </h2><h2>Required Qualifications</h2><ul><li>Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.</li><li>7+ years of professional backend software development experience.</li><li>Extensive experience with Python.</li><li>Strong professional experience with Django, or equivalent enterprise backend frameworks (such as FastAPI, Flask, Spring Boot, ASP.NET Core, or Node.js/NestJS), with the ability to quickly adapt to Django if not already proficient.</li><li>Strong experience designing RESTful APIs.</li><li>Deep understanding of object-oriented programming and software design principles.</li><li>Strong knowledge of relational databases such as PostgreSQL or MySQL.</li><li>Experience with ORM technologies.</li><li>Experience building scalable backend architectures.</li><li>Strong understanding of authentication and authorization (JWT, OAuth2, OpenID Connect).</li><li>Experience working with Docker.</li><li>Experience using Git in collaborative development environments.</li><li>Experience with automated testing and CI/CD pipelines.</li><li>Strong debugging and performance optimization skills.</li></ul><h2> </h2><h2>Preferred Qualifications</h2>Experience with one or more of the following is highly desirable:<ul><li>Django REST Framework</li><li>Celery</li><li>Redis</li><li>RabbitMQ or Kafka</li><li>WebSockets</li><li>GraphQL</li><li>Azure, AWS, or Google Cloud Platform</li><li>Kubernetes</li><li>Elasticsearch / OpenSearch</li><li>TimescaleDB</li><li>Prometheus &amp; Grafana</li><li>Nginx</li><li>Linux server administration</li><li>Distributed systems</li><li>Event-driven architectures</li><li>High-volume data processing</li><li>IoT platforms</li><li>Time-series databases</li></ul><h2> </h2><h2>Nice to Have</h2><ul><li>Experience developing enterprise SaaS products.</li><li>Experience in the energy, utilities, IoT, or smart grid sectors.</li><li>Experience working with telemetry or real-time data systems.</li><li>Familiarity with protocols such as MQTT or DLMS/COSEM.</li><li>Experience integrating third-party APIs and industrial systems.</li><li>Exposure to AI or machine learning deployment workflows.</li><li>Experience leading agile software teams.</li></ul><h2> </h2><h2>What We Look For</h2><ul><li>Strong technical leadership skills.</li><li>Excellent problem-solving abilities.</li><li>Passion for writing clean, maintainable, and testable code.</li><li>Ownership mentality and attention to detail.</li><li>Excellent communication and collaboration skills.</li><li>Ability to mentor and inspire other developers.</li><li>Comfortable working in a fast-paced, product-focused environment.</li><li>Continuous learner with a passion for modern software engineering.</li></ul><h2> </h2><h2>What We Offer</h2><ul><li>Competitive salary package.</li><li>Opportunity to work on cutting-edge energy technology.</li><li>Exposure to large-scale international projects.</li><li>Collaborative and highly technical engineering environment.</li><li>Career growth and leadership opportunities.</li><li>Modern development tools and workflows.</li><li>Flexible working arrangements.</li><li>Professional training and certification support.</li><li>Opportunity to make a real-world impact on the future of sustainable energy.</li></ul><h2> </h2><h2>Technologies We Use</h2><ul><li>Python</li><li>Django &amp; Django REST Framework</li><li>PostgreSQL</li><li>Redis</li><li>Celery</li><li>Docker</li><li>GitHub &amp; GitHub Actions</li><li>Azure Cloud</li><li>REST APIs</li><li>React (Frontend)</li><li>TypeScript</li><li>Linux</li><li>CI/CD pipelines</li></ul>

Senior Backend Developer (Python Django)

Senior Full-Stack Software Engineer (7+ Years Experience) Location: El Sherouk, Cairo, Egypt (Full-time, On-site)Employment Type: Full-time  About Nexus Analytica Nexus Analytica is a technology company specializing in advanced software solutions for the energy sector. We develop innovative digital platforms that help utilities, governments, and renewable energy developers monitor, analyze, forecast, and optimize energy systems. Our software platforms, provide state-of-the-art analytics and operational intelligence for renewable energy assets, battery energy storage systems (BESS), smart meters, electric vehicle charging infrastructure, and power grids. With a strong focus on innovation, data science, and software engineering, Nexus Analytica is driving the digital transformation of the global energy industry through scalable, secure, and intelligent solutions.  About the Role We are looking for a highly skilled Senior Full-Stack Software Engineer with 7+ years of professional software development experience to join our engineering team. You will be responsible for designing, developing, and maintaining scalable enterprise software solutions while contributing to architectural decisions, mentoring junior developers, and ensuring high software quality standards.This role is ideal for someone who enjoys solving complex technical challenges, building modern web applications, and working across the entire software stack.  Key Responsibilities <ul><li>Design, develop, and maintain scalable web applications from frontend to backend.</li><li>Translate business requirements into robust technical solutions.</li><li>Design clean, maintainable, and reusable software architectures.</li><li>Develop RESTful APIs and backend services.</li><li>Build responsive, high-performance frontend applications.</li><li>Optimize application performance, security, scalability, and reliability.</li><li>Participate in architecture discussions and technical decision-making.</li><li>Perform code reviews and maintain coding standards.</li><li>Write unit, integration, and end-to-end tests.</li><li>Troubleshoot production issues and resolve complex bugs.</li><li>Collaborate closely with UI/UX designers, QA engineers, DevOps engineers, and product owners.</li><li>Mentor junior and mid-level developers.</li><li>Participate in Agile ceremonies including sprint planning, daily standups, retrospectives, and backlog refinement.</li><li>Contribute to CI/CD pipelines and deployment automation.</li><li>Produce technical documentation where necessary.</li></ul>  Minimum Qualifications <ul><li>Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related field.</li><li>7+ years of professional experience in software development.</li><li>Proven experience delivering enterprise-grade web applications.</li><li>Strong understanding of software engineering principles and design patterns.</li><li>Experience working in Agile/Scrum environments.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong written and verbal English communication skills.</li></ul>  Required Technical Skills <ul><li>Backend</li><li>Python</li><li>Django</li><li>Django REST Framework</li><li>REST API design</li><li>Authentication (OAuth2, JWT)</li><li>Microservices architecture</li><li>Celery</li><li>Background job processing</li></ul>  Frontend <ul><li>React</li><li>TypeScript</li><li>JavaScript (ES6+)</li><li>HTML5</li><li>CSS3</li><li>Responsive web design</li><li>State management (Redux, Context API, Zustand, or similar)</li></ul>  Databases <ul><li>PostgreSQL</li><li>MySQL</li><li>Query optimization</li><li>Database design</li><li>ORM experience</li></ul>  Cloud &amp; DevOps <ul><li>Docker</li><li>Docker Compose</li><li>Kubernetes (preferred)</li><li>Azure, AWS, or Google Cloud</li><li>GitHub Actions / Azure DevOps</li><li>CI/CD pipelines</li><li>Linux</li></ul>  Version Control <ul><li>Git</li><li>GitHub</li><li>Git Flow</li></ul>  Software Architecture <ul><li>SOLID principles</li><li>Clean Architecture</li><li>Domain-Driven Design (preferred)</li><li>Design Patterns</li><li>Dependency Injection</li></ul>  Testing <ul><li>Unit Testing</li><li>Integration Testing</li><li>End-to-End Testing</li><li>PyTest</li><li>Jest</li><li>React Testing Library</li></ul>  Security <ul><li>OWASP Top 10</li><li>Secure coding practices</li><li>Authentication and authorization</li><li>API security</li><li>Data protection best practices</li></ul>  Preferred Qualifications <ul><li>Experience with data visualization libraries.</li><li>Experience building analytics or monitoring platforms.</li><li>Experience with real-time systems using WebSockets.</li><li>Knowledge of message brokers (RabbitMQ, Kafka, Redis Streams).</li><li>Experience integrating third-party APIs.</li><li>Experience with GIS or mapping frameworks is an advantage.</li><li>Experience in energy, utilities, IoT, smart grid, or industrial software is a strong plus.</li></ul>  Soft Skills <ul><li>Strong ownership mentality.</li><li>Excellent communication skills.</li><li>Ability to mentor and support junior engineers.</li><li>Strong attention to detail.</li><li>Excellent debugging and troubleshooting abilities.</li><li>Ability to work independently while collaborating effectively within a team.</li><li>Strong time management and prioritization skills.</li><li>Continuous learning mindset.</li></ul>  What Success Looks Like <ul><li>Deliver high-quality software on schedule.</li><li>Produce clean, maintainable, and well-tested code.</li><li>Improve system performance, reliability, and scalability.</li><li>Contribute to technical architecture and engineering best practices.</li><li>Help grow the engineering team through mentoring and knowledge sharing.</li><li>Take ownership of features from design through deployment and maintenance.</li></ul>  Nice-to-Have Experience <ul><li>Azure Services</li><li>Kubernetes</li><li>Redis</li><li>Elasticsearch</li><li>RabbitMQ</li><li>Grafana</li><li>Prometheus</li><li>Nginx</li><li>Terraform</li><li>Infrastructure as Code</li><li>OpenAPI / Swagger</li><li>WebSockets</li><li>SignalR</li><li>OAuth2 / OpenID Connect</li><li>OIDC/Entra ID integrations</li></ul>  Why Join Us? You will work on cutting-edge enterprise software used in the digital transformation of the energy sector, including renewable energy, battery energy storage systems (BESS), electric vehicles, smart metering, and grid digitalization. You'll collaborate with a multidisciplinary team to build scalable, high-impact software products that support utilities, governments, and energy developers across multiple countries.

Senior Fullstack Developer (React + Python Django)

Explore 3+ Customer support representative in Cairo this August. Find roles across top companies and apply now to boost your career.

3 customer support representative jobs In Cairo

Software Sales

Senior Backend Developer (Python Django)

Senior Fullstack Developer (React + Python Django)