it support specialist

customer service representative Jobs in Seeb

customer service representative

customer success advocate

it helpdesk/first‑line support Jobs in Seeb

it helpdesk/first‑line support

it support

customer support representative

CatDogMail Pet Supplies & E-Commerce Ltd.

Job SummaryCatDogMail Pet Supplies &amp; E-Commerce Ltd. is seeking a friendly and customer-focused Customer Support Representative to join our team in Muscat. The successful candidate will assist customers with inquiries, orders, and product information, ensuring a positive and engaging customer experience. This role is ideal for individuals who enjoy working in e-commerce and have a passion for pets.Responsibilities<ul><li>Respond to customer inquiries via email, chat, and phone</li><li>Provide accurate information about pet products, orders, and services</li><li>Handle customer complaints and resolve issues in a timely manner</li><li>Assist with order tracking, returns, and exchanges</li><li>Maintain records of customer interactions and transactions</li><li>Coordinate with warehouse and delivery teams for order fulfillment</li><li>Ensure high levels of customer satisfaction</li></ul>Requirements / Qualifications<ul><li>Previous experience in customer service or support roles preferred</li><li>Strong communication and interpersonal skills</li><li>Problem-solving abilities with a customer-first mindset</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with online platforms</li><li>Interest in pets and pet care is an advantage</li><li>Fluency in English (Arabic is an advantage)</li><li>Must be based in Oman or willing to relocate</li></ul>Compensation and BenefitsSalary: OMR 350 &ndash; OMR 600 per month (depending on experience)Benefits:<ul><li>Paid annual leave</li><li>End-of-service benefits as per Oman Labor Law</li><li>Training and development opportunities</li><li>Friendly and pet-focused work environment</li><li>Career growth opportunities in e-commerce</li></ul>Application ProcessInterested candidates are invited to submit their updated CV along with a brief cover letter outlining their customer service experience and interest in pet-related products or services.Only shortlisted candidates will be contacted.Job Type: Full-timePay: RO350.000 - RO600.000 per monthWork Location: In person

Customer Support Representative

Saubhagyam Global Services LLC

Customer Service Representative Join a Growing International Customer Support Team in Muscat!Are you a people-oriented professional who enjoys helping others and solving problems? Saubhagyam Global Services LLC is expanding its Customer Support team in Muscat, and we are looking for motivated Customer Service Representatives who are ready to build a stable, rewarding career in a fast-growing global services company.We offer a supportive work environment, clear career growth opportunities, and competitive pay for dedicated individuals who want to grow in customer service, call center operations, and client support.Job Responsibilities<ul><li>Handle incoming customer inquiries via phone, email, or chat</li><li>Provide accurate information about services, accounts, or general support requests</li><li>Resolve customer issues professionally and efficiently</li><li>Maintain customer records and update internal systems</li><li>Follow company guidelines and quality standards</li><li>Escalate complex cases when needed</li><li>Deliver excellent customer experience at all times</li></ul>Requirements<ul><li>High school diploma or equivalent (Bachelor&rsquo;s preferred but not required)</li><li>Good communication skills in English (additional languages are a plus)</li><li>Basic computer skills (email, typing, data entry)</li><li>Positive attitude and willingness to learn</li><li>Ability to work in shifts (if required)</li><li>Freshers are welcome to apply</li></ul>What We Offer<ul><li>Competitive monthly salary</li><li>Performance-based incentives</li><li>Paid training and onboarding</li><li>Friendly and supportive team environment</li><li>Career growth opportunities in customer service and operations</li><li>Stable, long-term employment</li></ul>About Saubhagyam Global Services LLCSaubhagyam Global Services LLC is a professional business services company focused on delivering high-quality customer support, digital operations, and business process solutions. We work with international clients and are committed to providing reliable service, innovation, and excellent customer experiences.Why Work With Us?We believe in hiring motivated individuals and helping them grow. Whether you are starting your career or looking to build experience in customer support, we provide the training, structure, and opportunity for long-term success.If you are ready to start a rewarding career in customer service, we would love to hear from you.Pay: RO300.000 - RO650.000 per monthWork Location: In person

Customer Service Representative

RMH UNITED SPC

Telesales Representative (Full-Time) &ndash; Muscat (Omani Nationals Only)Company: RMH UNITED SPC Location: Muscat, Oman Job Type: Full-Time (On-site)Job OverviewRMH UNITED SPC is seeking a motivated Telesales Representative to contact customers, promote our products/services, and convert leads into sales.Key Responsibilities<ul><li>Contact potential and existing customers via phone</li><li>Present products/services and explain benefits clearly</li><li>Handle questions and objections professionally</li><li>Build and maintain strong customer relationships</li><li>Meet sales targets and KPIs</li><li>Close sales and process orders/payments</li><li>Keep accurate records and follow up on leads</li></ul>Requirements<ul><li>Omani nationals only</li><li>Strong communication and persuasion skills</li><li>Confident phone manner</li><li>Basic computer skills (CRM/data entry)</li><li>Target-driven; sales or customer service experience is a plus</li></ul>What We Offer<ul><li>Competitive salary + incentives</li><li>Supportive work environment</li><li>Career growth opportunities</li></ul>Pay: From RO300.000 per hourWork Location: In person

Telesales Representative (Full-Time) – Muscat (Omani Nationals Only)

Julphar

<div></div><div><div><div><div><div>Position Summary

The Medical Representative promotes Julphar's products and services to healthcare providers, KOLs &amp; other key stakeholders in an assigned territory or market.

The Medical Representative is a trusted advisor for Julphar's customers and facilitates their buying decisions by providing therapeutic solutions that meet their needs and expectations.

The Medical Representative is the on-ground Ambassador of the Organisation and should always showcase Julphar's core values and business ethics in every action while maintaining the Company's image &amp; reputation.

The position also requires identifying and evaluating new customers, maintaining loyalty, and adequately implementing Julphar's CRM strategy. 


Key Responsibilities:

Key Result Areas
<ul>
<li>Meets or exceeds sales targets within agreed budgets and timeline</li>
<li>Develops and manages the assigned sales territory in terms of customers, retailers, and other key stakeholders</li>
<li>Implementation of the Company's sales and marketing plan in the assigned territory.</li>
<li>Implements territory coverage plan (No. of sales call &amp; Visit frequency)</li>
<li>Delivers customer-centric activities in coordination with the Line Manager</li>
<li>Maintains records system, daily reports, customer profile &amp; marketing feedback reports.</li>
<li>Plans work schedules and weekly and monthly timetables.</li>
<li>Submits daily &amp; monthly reports and CRM reports as per country reporting system.</li>
<li>Participate and contribute to all company meetings &amp; present the Territory snapshot.</li>
<li>Drives increased revenue and profit to achieve the Company's ambitious growth.</li>
<li>Ensure self-learning, knowledge updation, building desired skill and competency, correctly interpreting knowledge, and presenting/discussing this information with health professionals.</li></ul> 
 
Territory Development &amp; Strategy Implementation
<ul>
<li>Organizes audio-visual activities for healthcare providers as per business needs in coordination with the Line Manager and Marketing Manager</li>
<li>Responsible for keeping up-to-date knowledge level with the latest clinical data supplied by the Medical &amp; Marketing Department</li>
<li>Monitors competitor's sales and marketing activities and report these Market Intelligence appropriately</li>
<li>Stays informed about the essential activities of health services in a particular area.</li>
<li>Effective use of company promotional tools, FMS (Free medical sample), and service to achieve the assigned target.</li>
<li>Responsible for ongoing prospecting for new business opportunities.</li></ul> 
 
Core Competency
<ul>
<li>Regarding Competency, you are highly result-oriented and dedicated, with a strong sense of accountability &amp; ownership.</li>
<li>I have the muscular learning agility to accept and implement new learnings and changes in the market.</li>
<li>Excellent interpersonal, communications, public speaking, and presentation skills with multitasking and strong negotiation.</li>
<li>Vital planning and monitoring skills and experience in understanding the market trends and forecasting specific product basis trends</li>
<li>Should be calm and composed to work in complex and ambiguous situations</li>
<li>You are a team player with a proactive and collaborative approach and enthusiastically manage stakeholders in good spirit.</li>
</ul>
Qualifications
<ul>
<li>Key Experiences / Functional Knowledge Requirements:</li>
<li>Four years of Bachelor's degree in Pharmacy / Science is mandatory</li>
<li>Minimum 2-4 years of experience in the Pharmaceutical industry</li>
<li>Must possess strong working knowledge of Distributor / Agent operations, Government accounts, tendering processes, contracting, and pricing methods (wherever applicable in the country)</li>
<li>Functional knowledge of the clinical aspects of the pharmaceutical industry, moderate understanding of the Pharma supply chain, dispensing requirements, drug distribution channels, etc</li>
<li>Proven ability to build strong partnerships with the own country teams, Marketing, and medical teams in HO</li></ul></div></div></div></div></div>

Medical Representative

infinity global services

Job Title: Sales Executive / Sales Representative / Business Development ExecutiveJob SummaryWe are seeking a motivated and results-driven Sales Executive to join our growing team in Salalah. This role is ideal for individuals who are confident in client communication, enjoy building business relationships, and are passionate about achieving sales targets. You will play a key role in expanding our customer base and supporting business growth across the region.About the CompanyInfinity Global Services LLC is a Salalah-based company providing business support and commercial services to clients across Oman. We focus on delivering reliable solutions in sales coordination, client management, and operational support services.Why Work With Us<ul><li>Opportunity to build a strong sales career in a growing market</li><li>Performance-based incentives and earning potential</li><li>Supportive team environment with training opportunities</li><li>Exposure to diverse clients and business sectors in Oman</li></ul>Key Responsibilities<ul><li>Identify and approach potential clients to generate new business opportunities</li><li>Promote company services and present tailored solutions to customers</li><li>Maintain strong relationships with existing clients</li><li>Achieve monthly and quarterly sales targets</li><li>Prepare and follow up on quotations and proposals</li><li>Conduct market research to identify new opportunities</li><li>Maintain accurate records of client interactions and sales activities</li><li>Coordinate with internal teams to ensure client satisfaction</li></ul>Requirements<ul><li>1&ndash;3 years of experience in sales, customer service, or business development preferred</li><li>Strong communication and negotiation skills</li><li>Self-motivated with a target-driven mindset</li><li>Basic understanding of sales processes and client management</li><li>Ability to work independently and as part of a team</li><li>Knowledge of the Oman market is an advantage</li></ul>Work Schedule<ul><li>Full-time position</li><li>Sunday to Thursday, with flexibility for client meetings if required</li></ul>How to ApplyIf you are passionate about sales and ready to grow your career in a dynamic environment, we encourage you to apply now. Submit your CV for consideration.Job Type: Full-timePay: RO12,000.000 - RO15,000.000 per yearWork Location: In person

Sales Executive

DongCheng Tools

<div>
 
 
 Company description
 
 
 
 Dong Cheng is a Chinese company founded in 1995. Ranked No. 1 in China for 10 consecutive years, we are a global leader in power tools manufacturing with rapidly expanding distribution across the world. Join our dynamic sales team for challenging tasks and clear growth opportunities.
 
 
 Website: https://global.dongcheng.com/
 
 Dongcheng's Website
 
 
 
 DCK brand website: https://eu.dck-tools.com
 
 
 Facebook: www.facebook.com/DCKTOOLSEurope
 
 
 
 Job description
 
 
 
 We are seeking a motivated Sales Representative to join our ME team. In this role, you will be responsible for field sales activities, focusing on supporting our distributors and expanding our retail footprint in hardware and tool stores. The ideal candidate will have a passion for sales, strong interpersonal skills, and the ability to thrive in a fast-paced, on-the-ground sales environment.
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Conduct field sales visits to support distributor partners and expand retail presence in hardware and tool stores.
 </li>
 <li>
 Identify and onboard new retail accounts (hardware stores, construction material retailers, etc.).
 </li>
 <li>
 Train and educate store staff on product features, benefits, and sales techniques.
 </li>
 <li>
 Monitor competitor activity and market trends, providing feedback to the regional sales manager.
 </li>
 <li>
 Achieve and exceed monthly/quarterly sales targets within the assigned territory.
 </li>
 <li>
 Prepare regular sales reports, including market insights, customer feedback, and progress updates.
 </li>
 <li>
 Build strong, long-term relationships with distributors and retail partners.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 1+ years of field sales or retail channel development experience, preferably in hardware, tools, construction materials, or related industries.
 </li>
 <li>
 Demonstrated experience in retail store development, dealer/distributor support, or B2B sales.
 </li>
 <li>
 Strong negotiation, communication, and relationship-building skills.
 </li>
 <li>
 Self-motivated, results-driven, and able to work independently in a field-based role.
 </li>
 <li>
 Willingness to travel extensively within Oman (up to 70% travel).
 </li>
 <li>
 Valid driver&rsquo;s license and willingness to use personal vehicle for work (travel expenses reimbursed).
 </li>
 <li>
 </li>
 <li>
 Working language: Arabic.
 </li>
 </ul>
 
 
 
 
 
 We Offer:
 
 
 
 &bull; Career Growth: Clear advancement path within a stable manufacturing company.
 
 
 &bull; Comprehensive Training: Product knowledge, internal systems, and cross-departmental processes.
 
 
 &bull; Competitive Compensation: Attractive salary and performance-based bonus system.
 
 
 &bull; Collaborative Environment: Supportive team culture that encourages innovation and shared success.
 
 
 
</div>

Sales Specialist

AL MADA FOODSTUSFFS PRODUCTION & PACKUNG

REQUIREDSales Representative(FMCG) , OMAN<ul><li>A proven track record of exceeding sales targets &amp; developing good relationships with clients.</li><li>Excellent interpersonal &amp; communication skills.</li><li>Any bachelor's degree.</li><li>Must have experience in the FMCG &amp; Know Oman Route.</li></ul>ONLY FMCG EXPERIENCED WILL BE CONSIDERED<ul><li>Valid Oman Driving license must &amp; is compulsory.</li></ul>Must available in Oman presently. Immediate joinerOnly shortlisted will be contacted.hasan@almadamedia.comJob Type: Full-timeExperience:<ul><li>FMCG: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

SALES EXECUTIVE

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