customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer care executive

customer support representative logistics

Discounters.pk

We are looking for a Customer Support Executive (Logistics) to join our growing team. The ideal candidate should be detail-oriented, proactive, and have strong communication skills.Key Responsibilities:<ul><li>Generate and manage shipment tickets.</li><li>Handle Shippr advice and coordinate accordingly.</li><li>Work on HFC shipments and ensure smooth logistics flow.</li><li>Manage courier complaints and forward advice for timely resolution.</li><li>Ensure all tasks are completed as per SOPs and deadlines.</li></ul>Salary &amp; Benefits:<ul><li>Basic Salary: PKR 30,000 &ndash; 35,000 (based on experience)</li><li>Monthly Allowances:</li><li>PKR 3,000 Punctuality Allowance</li><li>PKR 3,000 Performance Allowance</li><li>PKR 2,000 Dress Code Allowance</li><li>Increment: Every 6 months (Performance-Based)</li></ul>Office Location: Gulshan-e-Jamal, Block C, KarachiTo Apply: Interested candidates can contact us on WhatsApp: 0316-8048619Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Support Representative (Logistics)

Fresh Basket

Fresh Basket Call Centre is looking for a friendly and experienced Customer Representative Executive to join our team. The ideal candidate should be good at handling customers and providing excellent service through calls, emails, and chat.Responsibilities:<ul><li>Answer customer calls, emails, and chat messages (inbound and outbound).</li><li>Help customers with order placement, shipment tracking, and website use.</li><li>Handle customer complaints politely and solve issues quickly.</li><li>Give correct information about our products and services.</li><li>Manage Foodpanda orders and work with the delivery team to ensure on-time delivery.</li><li>Update product details on the company website when needed.</li><li>Work with other team members to make sure customers are satisfied.</li></ul>Requirements:<ul><li>Previous experience in customer service (preferably in food, e-commerce, logistics, or call centre).</li><li>Experience handling phone calls, chat, and email support.</li><li>Good communication and teamwork skills.</li><li>Must know how to use Excel and Google Sheets.</li><li>Able to work fast and handle multiple tasks.</li><li>Good problem-solving and attention to detail.</li><li>Basic knowledge of CRM software and ticket systems is a plus.</li><li>Must be flexible to work on weekends and holidays if required.</li></ul>Other Details:<ul><li>Age Limit: 18 to 25 years</li><li>Salary: Competitive</li><li>Work Environment: Friendly and supportive</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Representative

BRANDIGO

Hiring a Customer Service Representative to work during USA business hours one weekday off.This role will involve a wide range of responsibilities, including:<ul><li>Respond to customer inquiries via calls, chat, emails, and other communication channels.</li><li>Assist customers with placing orders, tracking laundry pick-up/delivery, billing inquiries, and general service questions.</li><li>Resolve customer issues in a professional and timely manner.</li><li>Collaborate with internal teams (operations, logistics, etc.) to ensure seamless service delivery.</li><li>Maintain accurate records of customer interactions in the CRM system.</li><li>Stay updated on company products, services, and policies to provide accurate information.</li><li>Provide feedback on recurring customer issues to help improve service quality.</li></ul>This position is key to maintaining strong relationships with our clients and ensuring smooth day-to-day operations.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthLanguage:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Customer Support Representative

AGILE HR

Job Title: Customer Service RepresentativeLocation: Phase-VII, DHA KarachiCompany: Vehicle Tracking Key Responsibilities:<ul><li>Monitor vehicle movement using GPS tracking systems</li><li>Coordinate with drivers and fleet supervisors to ensure timely operations</li><li>Identify irregularities in routes, delays, or deviations and report accordingly</li><li>Generate and maintain daily fleet activity reports</li><li>Respond to alerts and take necessary actions in case of emergencies or route violations</li><li>Ensure data accuracy and system integrity</li><li>Support the operations team with other tracking and administrative tasks as needed</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline (Fresh graduates welcome to apply)</li><li>0&ndash;1 year of experience in a similar role or in operations/logistics (preferred but not required)</li><li>Good communication skills in English and local language</li><li>Strong attention to detail and ability to multitask</li><li>Basic knowledge of MS Office (Excel, Word)</li><li>Willingness to work in shifts, including weekends or night shifts if required</li></ul>Shift: 8 hours (Morning, Evening, Night)Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative

Logon Broadband Pvt Ltd

Customer Support Representative (CSR) ISP IndustryLocation: KarachiCompany: Logon BroadbandJob Summary:As a Customer Support Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services. Your role is crucial in maintaining our reputation for outstanding customer care.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve technical issues related to internet connectivity and services.Provide ISP service information to customers.Document and update customer records accurately in our software.Collaborate with other departments to ensure customer issues are resolved efficiently.Follow up with customers to ensure their issues have been resolved to their satisfaction.Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally.Qualifications:High school diploma or equivalent; some college coursework preferred.Previous customer service experience, preferably in the ISP or telecommunications industry.Strong communication skills, both verbal and written.Excellent problem-solving abilities and attention to detail.Proficiency with computer systems and basic technical troubleshooting.Availability to work flexible hours, including evenings, night shifts, weekends, and holidays.We offer a competitive salary and a supportive work environment that encourages professional growth and development. As a Customer Support Representative (CSR) ISP Industry, you will have the opportunity to learn from experienced professionals and gain valuable industry knowledge.To apply, please submit your resume, cover letter, and any relevant certifications tocareers@lbi.net.pk by 30th October, 2025.Only shortlisted candidates will be contacted for interviews.Job Type: Full-timeSalary: Rs30,000.00 - Rs35,000.00 per monthJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

Fahad Tutors Academy

Job Title: Customer Service RepresentativeWe are actively seeking a Customer Support Representative to join our team at our North Nazimabad office. The ideal candidate must possess excellent communication skills, with a preference for proficiency in spoken English. Candidates with command over Excel and prior call center experience will be given priority.Responsibilities:<ul><li>Answer customer calls promptly and provide accurate, satisfactory responses to inquiries and concerns</li><li>Cater to customer demands according to their specifications</li><li>Skillfully de-escalate situations involving dissatisfied customers, offering patient assistance and support</li></ul>Qualifications:<ul><li>Intermediate/Graduate level of education</li><li>Proficiency in spoken English (Preferred)</li><li>Strong verbal communication skills</li><li>Excellent active listening abilities</li><li>Possess a patient and empathetic attitude</li><li>Commissions &amp; Bonuses</li></ul>Attractive Bonuses &amp; CommissionsAttendance AllowanceLocation: North NazimabadExperience: 0 to Max 2 YearsEducation: Intermediate / BA / BCOMIf you have a passion for customer service, strong communication skills, and meet the qualifications outlined above, we encourage you to apply.Job Type: Full-timeWork Location: In person

Customer Sale Representative

Arc Inventor

Job Description:We are looking for a dedicated and professional Customer Support Representative to join our team. The ideal candidate will possess strong communication skills, fluency in English, and the ability to coordinate effectively with international customers through calls, chats, and emails.Key Responsibilities:<ul><li>Handle communication with international clients via phone, chat, and email.</li><li>Provide accurate information, resolve customer queries, and ensure customer satisfaction.</li><li>Maintain a professional and courteous tone in all communications.</li><li>Document customer interactions and update records in the system accurately.</li><li>Collaborate with internal teams to ensure timely resolution of customer issues.</li><li>Adhere to company policies and performance standards.</li></ul>Requirements:<ul><li>Strong verbal and written communication skills in English (mandatory).</li><li>Previous experience in customer support or call center environment is a plus.</li><li>Ability to multitask and handle pressure in a fast-paced environment.</li><li>Must be punctual, reliable, and consistent in performance.</li><li>Proficiency in using computers and basic software tools.</li></ul>Job Title: Customer Support RepresentativeLocation: Gulshan-e-Iqbal, KarachiJob Type: Full-time (On-site)Working Days: Monday to SaturdayTimings: 7:00 PM &ndash; 4:00 AMSalary: PKR 50,000Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Executive ( E- Commerce)

Explore 1256+ Customer support representative logistics in Karachi this November. Find roles across top companies and apply now to boost your career.