customer service representative Jobs in Karachi

customer service representative

sales coordinator

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support representative Jobs in Karachi

customer support representative

customer support executive Jobs in Karachi

customer support executive

customer service representative csr

International consumer Products (Pvt.) Ltd.

We are looking for an experienced Customer Service Representative to provide support to our precious customers. If you have 1 - 2 years of experience in CSR, we want to hear from you!Requirements:<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>1-2 years of experience in CSR or similar roles.</li><li>Proficient in Microsoft Office would be a plus.</li><li>Excellent organizational and communication skills.</li><li>Speciality in chatbox would be an added advantage.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

ROYAL WRIST

Customer Service Responsibilities list:<ul><li>Manage incoming phone calls</li><li>Conducting order confirmation calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team sales targets and call handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li><li>Handling Walk-in customers</li></ul>Requirements and skills<ul><li>Proven customer support experience or experience as a Client Service Representative</li><li>Fluent in Spoken and written english</li><li>Track record of over-achieving quota</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>FSC or above</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>International Campign: 1 year (Required)</li><li>CSR: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Do Deliver Pvt Ltd

About Do DeliverDo Deliver is a fast-growing logistics and delivery solutions provider with a mission to make parcel deliveries seamless, reliable, and efficient across Pakistan. With branches in multiple cities, we pride ourselves on exceptional customer service and operational excellence.Role OverviewThe Customer Service Representative (CSR) will be responsible for handling customer interactions, resolving queries, managing complaints, and ensuring that every customer receives a positive and professional service experience. The role requires excellent communication skills, patience, and a customer-first attitude.Key Responsibilities<ul><li>Handle incoming calls, emails, and chat inquiries from customers in a timely and professional manner.</li><li>Resolve complaints efficiently while maintaining customer satisfaction.</li><li>Provide accurate information regarding delivery services, parcel tracking, and company policies.</li><li>Coordinate with operations and dispatch teams to ensure timely updates to customers.</li><li>Maintain customer records and log all interactions in the system (FLOWHCM/CRM).</li><li>Escalate complex issues to supervisors or relevant departments when necessary.</li><li>Follow up with customers to ensure their issues are resolved and they are satisfied.</li><li>Support in gathering customer feedback to improve service quality.</li><li>Adhere to company policies, compliance, and quality standards.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree (preferred) or Intermediate with strong communication skills.</li><li>Experience: 0&ndash;2 years in customer service, preferably in logistics, e-commerce, or telecom.</li><li>Skills:</li><li>Excellent verbal &amp; written communication in English and Urdu.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Familiarity with MS Office and customer service software (CRM/ERP).</li><li>Personal Attributes:</li><li>Customer-focused mindset.</li><li>Patience, empathy, and a positive attitude.</li><li>Team player with strong interpersonal skills.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Career growth and training opportunities.</li><li>Friendly and supportive work environment.</li><li>Being part of a fast-growing delivery solutions company.</li></ul>Monday to Saturday 9AM-6PMLocation: Near Mohata Palace, IB Office Street - Old Clifton Block 5, KarachiJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Taraki

<div>
 This job is with
 
 Fulcrum
 
 , an ISO 9001:2015 certified company serving over 400 clients including Unilever, Shan, EBM, HBL, and K-Electric, and specializing in outsourcing solutions across industries like textiles, pharmaceuticals, hospitality, and automotive.
 
 
 
 Job Description:
 
 
 
 We are looking for a
 
 Customer Service Representative
 
 to join our team in the banking industry. The ideal candidate should have prior experience in handling customer queries, resolving issues, and ensuring excellent customer satisfaction.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Handle incoming calls and customer inquiries in a professional manner.
 </li>
 <li>
 Provide accurate information about products and services.
 </li>
 <li>
 Resolve customer complaints efficiently and escalate complex issues when necessary.
 </li>
 <li>
 Maintain detailed records of customer interactions.
 </li>
 <li>
 Work collaboratively with other departments to ensure smooth operations.
 </li>
 <li>
 Meet performance targets and maintain service quality standards.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Minimum 1- 2 years of experience in customer service, preferably in the banking industry.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving attitude and customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office and CRM systems.
 </li>
 <li>
 Bachelors degree in Business Administration or a related field (preferred).
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Growth and career development opportunities
 </li>
 <li>
 Supportive work environment
 
 </li>
 </ul>
</div>

Telemarketing

About the Role:Are you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li><li>Make a real impact by helping clients and being part of a professional team.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Recognition and appreciation for your contribution</li><li>Flexible working options</li></ul>Job Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Pay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal / Gulistan e jauhar Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

CUSTOMER SERVICE REPRESENTATIVE - CSR

Logon Broadband Pvt Ltd

Customer Support Representative (CSR) ISP IndustryLocation: KarachiCompany: Logon BroadbandJob Summary:As a Customer Support Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide excellent customer support to ensure our customers have the best possible experience with our services. Your role is crucial in maintaining our reputation for outstanding customer care.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Troubleshoot and resolve technical issues related to internet connectivity and services.Provide ISP service information to customers.Document and update customer records accurately in our software.Collaborate with other departments to ensure customer issues are resolved efficiently.Follow up with customers to ensure their issues have been resolved to their satisfaction.Listen client's complain and assigned to the technicians available to troubleshoot timely and professionally.Qualifications:High school diploma or equivalent; some college coursework preferred.Previous customer service experience, preferably in the ISP or telecommunications industry.Strong communication skills, both verbal and written.Excellent problem-solving abilities and attention to detail.Proficiency with computer systems and basic technical troubleshooting.Availability to work flexible hours, including evenings, night shifts, weekends, and holidays.We offer a competitive salary and a supportive work environment that encourages professional growth and development. As a Customer Support Representative (CSR) ISP Industry, you will have the opportunity to learn from experienced professionals and gain valuable industry knowledge.To apply, please submit your resume, cover letter, and any relevant certifications tocareers@lbi.net.pk by 30th October, 2025.Only shortlisted candidates will be contacted for interviews.Job Type: Full-timeSalary: Rs30,000.00 - Rs35,000.00 per monthJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The CSR will be responsible for providing excellent service to customers by addressing inquiries, resolving issues, and ensuring a positive customer experienceAbout the jobAre you ready to join a dynamic team where your voice makes a difference? We are seeking enthusiastic Call Center Executives to deliver exceptional support to our clients. This is a no-sales, no-target role, focused entirely on providing exceptional service and building relationships.Why Join Us:<ul><li>No Sales. No Targets. Your focus is client support, not numbers.</li><li>Competitive salary and growth opportunities.</li><li>Training and development programs to enhance your skills.</li><li>Positive, collaborative, and supportive work culture.</li><li>Make a real impact by helping clients and being part of a professional team.</li></ul>Perks &amp; Benefits:<ul><li>Friendly work environment</li><li>Skill-building workshops and career growth path</li><li>Recognition and appreciation for your contribution</li><li>Flexible working options</li></ul>Job Types: Full-time, Part-timeLanguage:<ul><li>Good English (Required)</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e- iqbal Karachi?</li></ul>Language:<ul><li>Fluent In English (Required)</li></ul>Job Types: Full-time, Part-time, FresherApplication Question(s):<ul><li>Do you live near Gulshan e iqbal / jauhar /maosamiyat ?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In personJob Types: Full-time, Part-time, FresherPay: Rs40,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Location:<ul><li>Karachi Gulshan-E-Iqbal (Preferred)</li></ul>Work Location: In person

Customer Centre Agents (CSR - 8:00Pm till 3:30Am)

Explore 859+ Customer service representative csr in Karachi this October. Find roles across top companies and apply now to boost your career.

859 customer service representative csr jobs IN Karachi

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Customer Service Representative (CSR)

Customer Service Representative (CSR)

CUSTOMER SERVICE REPRESENTATIVE - CSR

Customer Support Representative (CSR)

Customer Centre Agents (CSR - 8:00Pm till 3:30Am)