customer service consultant Jobs in Cairo

customer service consultant

1st level it support - 2nd level it support Jobs in Cairo

1st level it support - 2nd level it support

administrative specialist(english must) Jobs in Cairo

administrative specialist(english must)

b2b product marketing specialist Jobs in Cairo

b2b product marketing specialist

b2b sales specialist (real estate) Jobs in Cairo

b2b sales specialist (real estate)

customer support specialist b1 b2 english

TP Egypt

<div>
 
 Customer Service Representative (English Account) &ndash;
 
 Cairo, Egypt
 
 
 
 
 
 
 
 TP Egypt | On-site | Full-time
 
 
 
 
 
 
 ⸻
 
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Net salary up to 19,700 EGP (including KPIs in Euros)
 </li>
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 Sales incentives and performance bonuses in USD
 </li>
 <li>
 Overnight allowance up to 2,000 EGP
 </li>
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 Transportation provided across Cairo &amp; Giza
 </li>
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 Medical &amp; social insurance coverage
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 Career growth opportunities &ndash; promotion after 6 months
 </li>
 </ul>
 
 
 
 
 ⸻
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Graduates &amp; undergraduates are welcome to apply
 </li>
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 Fluent English speakers
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 Ready to start immediately
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 </ul>
 
 
 
 
 ⸻
 
 
 
 
 
 If you are interested in this opportunity, please contact us via WhatsApp to submit your CV. We will then arrange the first interview!
 
 
 https://wa.me/201113650550
 
</div>

Customer Support Specialist (B1+/B2 English)

e& business Egypt

<div>
 🇦🇪 e&amp; UAE is hiring Telesales Advisors &ndash; English Account
 
 
 Job Benefits: &bull; Salary: 15,887 EGP gross
 
 
 &bull; Unlimited commissions
 
 &bull; Social insurance
 
 &bull; Medical insurance
 
 &bull; Free VPN business line
 
 &bull; Fully paid training
 
 
 Job Requirements: &bull; University graduates only
 
 &bull; English level: B1+ / B2
 
 &bull; Flexibility with rotational days off
 
 
 Working Conditions: &bull; 8 working hours + 1-hour break
 
 &bull; 5 working days, 2 days off (rotational)
 
 &bull; Fixed morning shift
 
 &emsp;&ndash; Summer: 8 AM &ndash; 5 PM
 
 &emsp;&ndash; Winter: 7 AM &ndash; 4 PM
 
 
 📍 Location: Maadi
 
 
 How to Apply:
 
 Send your CV via WhatsApp to 01114005426
 
</div>

Telesales Advisors – English Account

Concentrix

<div>
 
 We&rsquo;re Hiring: Customer Acquisition Specialist (Non-Agent Role)
 
 
 
 
 
 Company: Concentrix &ndash; Maadi Site
 
 
 Start Date: December 22nd
 
 
 Shifts: Night &amp; Overnight
 
 
 
 
 
 Are you passionate about sales and excited to work in a B2B environment?
 
 
 Join a global telecom project where you&rsquo;ll be dealing directly with business clients&mdash;not consumers&mdash;to help them activate, manage, and grow their services.
 
 
 
 
 
 About the Role:
 
 
 As a Customer Acquisition Specialist, you will engage with businesses that partner with our telecom account. You&rsquo;ll be responsible for understanding client needs, helping them maximize their services, and driving successful acquisition motions.
 
 
 
 
 
 Your Responsibilities
 
 
 &bull; Provide accurate weekly, monthly, and quarterly sales forecasts.
 
 
 &bull; Demonstrate strong product knowledge and technical understanding to assess business requirements
 
 
 &bull; Identify and resolve roadblocks impacting client satisfaction or product usage.
 
 
 &bull; Handle objections and external competitive pressures to retain or win new business customers.
 
 
 &bull; Manage a high volume of daily B2B communications via phone and email &mdash; mostly outbound.
 
 
 &bull; Collaborate with your team and sales leadership to deliver top-tier customer interactions.
 
 
 &bull; Maintain and update CRM systems to ensure data accuracy.
 
 
 &bull; Perform sales motions such as lead qualification, lead conversion, account health checks, customer advocacy, and contract renewals.
 
 
 &bull; Report directly to a Sales Manager while working within a high-performing team.
 
 
 
 
 
 Job Requirements
 
 
 &bull; Fluency in English (must) B2+\ C1
 
 
 &bull; Minimum 1 year of sales experience (B2B or B2C).
 
 
 &bull; Strong communication, negotiation skills, and a passion for achieving targets.
 
 
 &bull; Ability to work night and overnight rotational shifts.
 
 
 
 
 
 Role Details
 
 
 &bull; Location: Maadi
 
 
 &bull; Working Hours: Night rotational shifts &mdash; starting from 3 PM, with the last shift ending at 6 AM
 
 
 &bull; Grade: 9A (suitable for Team Leaders &amp; Senior profiles)
 
 
 &bull; Total Monthly Gross Salary: 28,640 EGP
 
 
 &bull; Quarterly Bonus: Up to 19,550 EGP
 
 
 &bull; Start Date: 22nd of December
 
 
 
 
 
 Why Join Us?
 
 
 &bull; Work in a high-impact B2B global telecom project
 
 
 &bull; Competitive salary + attractive quarterly bonus
 
 
 &bull; Fast career growth within Concentrix
 
 
 &bull; A supportive, dynamic, and professional sales environment
 
 
 
 
 
 If you&rsquo;re ambitious, energetic, and ready to elevate your sales career, apply now! To apply, please send the following on WhatsApp: 01022240789
 
 
 &bull; Your CV
 
 
 &bull; A voice note introducing yourself in English
 
 
 &bull; Confirmation that you can start on December 22nd
 
 
 &bull; Confirmation that you are a graduate and have completed your military service
 
</div>

Customer Acquisition Specialist (Non-Agent Role)

All for One Egypt

<div>
 
 
 One world for making it all happen - what would it be like to be part of it?
 
 
 
 
 
 
 
 More than 4,000 clients, predominantly in the German-speaking mid-market, count on All for One for Business Consulting, SAP and Microsoft solution implementation and operations, as well as on custom software (product) development.
 
 
 
 
 Our Regional Delivery Center in Alexandria, Egypt, plays a pivotal role in this mission. With a growing team of more than 120 highly skilled professionals, the Alexandria unit contributes significantly to the success of our clients by delivering innovative solutions and ensuring seamless collaboration with our strategic Technology and Solution Partners SAP and Microsoft.
 
 
 
 
 
 
 
 We are the number one SAP Platinum partner in the German-speaking midmarket and a Microsoft Gold Partner.
 
 
 
 
 
 
 For our Regional Delivery Center in Alexandria, Egypt, we are looking for a:
 
 
 
 
 
 
 Senior Technical Consultant Storage
 
 
 
 
 
 
 
 
 
 
 WHAT MAKES YOUR JOB EXCITING
 
 
 
 
 
 <ul>
 <li>
 As a Technical Consultant, your focus will be on the operation and further development of our hybrid storage environment in our data center and the public cloud of our partners.
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 The expansion of our services in the public cloud(s) will play a major role in the future.
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 You will provide support from analyzing the existing storage environment through to the design, architecture and configuration of future infrastructures
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 You will further develop the storage environment based on the latest technologies
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 You support the implementation and optimization of provisioning and operating processes
 </li>
 </ul>
 
 
 
 
 
 YOUR EXPERIENCE &amp; APPROACH
 
 
 
 
 
 <ul>
 <li>
 You have experience in storage management and the latest NetApp technologies you are familiar with NetApp Snap Centre and NetApp administration
 </li>
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 You have initial project management experience.
 </li>
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 This is rounded off by experience in programming automation for rollouts and backups, especially using Ansible and scripting languages such as PowerShell.
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 Experience in the integration of scripts in Automic UC4, as well as basic knowledge of Linux/Windows servers is an advantage
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 You are characterized by a high degree of empathy for colleagues and customers and a willingness to think outside the box
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 You enjoy never standing still and always learning new things and taking on new challenges and sharing your knowledge with trainees.
 </li>
 <li>
 Proficiency in English (B1 / B2 level) and German (A2 level or better).
 </li>
 </ul>
 
 
 
 
 
 YOUR BENEFITS
 
 
 
 
 
 <ul>
 <li>
 challenging and varying assignments with world market leaders and hidden champions
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 vast opportunities for building, nurturing and honing your skills through regular knowledge exchange with our experts
 </li>
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 autonomy, flexibility in your daily work
 </li>
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 extensive opportunities for growth and professional development supported through our mentoring system and onsite training programs in Germany
 </li>
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 secure role in a friendly, open-minded, and committed team
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 attractive salary package; social insurance and private medical insurance.
 </li>
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 40 hours per week following the Egyptian vacation system, weekend on Friday &amp; Saturday.
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 </ul>
 
 
 
 
 
 We look forward receiving your online application!
 
 
</div>

Senior Technical Consultant Storage

Intellias

<div>
 
 
 About US:
 
 
 
 Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!
 
 
 
 
 
 
 Requirement:
 
 
 <ul>
 <li>
 2-3 years of experience as a L2/L3 support specialist
 </li>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in Computer Science or related fields
 </li>
 <li>
 
 Strong experience with Magento 2.4 is a big plus
 
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 Good understanding of Microsoft enterprise office and cloud solutions: Office 365, MS Azure, SharePoint, etc
 </li>
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 Experience with MS Azure, AWS or Google Cloud will be a plus
 </li>
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 Hands-on experience in application or web application support
 
 </li>
 <li>
 
 Good understanding of SQL
 
 </li>
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 Experience with Postman
 
 </li>
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 Good understanding of HTTP Technologies
 
 </li>
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 Good TCP/IP knowledge
 
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 Experience with monitoring tools (e.g. NewRelic, Prometheus, Grafana, ELK, Splunk, etc)
 </li>
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 Experience with REST API
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 Understanding of CI/CD process and implementation experience
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 Strong knowledge of Service Desk activities, Incident and Problem management principles and best-practices
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 Experience using Service Desk and task management software: JIRA, confluence, ServiceNow etc
 </li>
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 Strong communication skills, soft skills and stress-resistance is a must
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 Good English level is required, both spoken and written (B2)
 </li>
 <li>
 Empathy, psychology and trusted communication building skills are a plus
 </li>
 <li>
 
 The role requires a background in more advanced technical support (L2/L3) and direct customer interaction. Customer support experience is crucial for this position.
 
 **
 </li>
 </ul>
 
 
 
 
 
 Nice to have:
 
 
 <ul>
 <li>
 Experience working in large or enterprise-level organizations
 </li>
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 Familiarity with corporate processes, compliance rules, and structured communication channels
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 Understanding of ITSM frameworks (e.g. ITIL) and adherence to Change, Incident, and Problem Management procedures
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 Experience operating within environments that require strict documentation, traceability, and approval flows
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 Ability to collaborate effectively across multiple teams and departments (e.g. Development, QA, Operations, Business stakeholders)
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 Awareness of security, privacy, and governance standards typical for global companies
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 Strong understanding of escalation paths, reporting lines, and responsibility segregation
 </li>
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 Ability to balance speed of issue resolution with compliance to organizational policies
 </li>
 </ul>
 
 
</div>

Senior Support Engineer

IntouchCX

<div>
 
 🚨 We&rsquo;re Hiring at IntouchCX! 🚨
 
 
 
 
 
 Are you fluent in English (B1 &ndash; C1)? 🇬🇧
 
 
 Looking to join a leading international customer experience company and grow your career?
 
 
 
 
 
 ✨ What we offer:
 
 
 💰 Salary range: 19K &ndash; 25K Gross (Based on English level)
 
 
 🚌 Transportation provided (both ways &ndash; door-to-door for girls after 9 PM)
 
 
 📍 Location: Maadi Technology Park or 20 West Mall &ndash; Sheikh Zayed
 
 
 🕒 Rotational shifts (24/7)
 
 
 ⌨️ Chat &amp; Calls Accounts 🔊
 
 
 📚 Paid training
 
 
 🌍 Multicultural work environment &amp; clear career growth path
 
 
 🎓 (Grads, Gap year, Dropouts, and Foreigners with work permit ) are welcome to apply‼️
 
 
 
 
 
 💻 Interview Mode: Virtual
 
 
 📅 Start Date: Coming Soon &ndash; Apply Now!
 
 
 
 
 
 📲 Interested?
 
 
 Send us a voice note introducing yourself here: 01095558673
 
 
 
 
 
 👉 Don&rsquo;t miss the chance to grow your career with IntouchCX!
 
 
 Send it to a friend who might be interested 👇
 
</div>

Customer Service Representative

<div>
 
 
 Non Voice - Technical Account
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Email and chat Support only
 </li>
 <li>
 Provide knowledgeable answers to questions about product, pricing and availability
 </li>
 <li>
 Data entry in various platforms
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 English B2 or above
 </li>
 <li>
 Bachelor Degree Holder
 </li>
 <li>
 Ready to start
 </li>
 </ul>
 
 
 
 
 
 Details &amp; Benefits
 
 
 
 
 
 <ul>
 <li>
 Work Location: New Cairo
 </li>
 <li>
 Shifts: 24/7 from Site
 </li>
 <li>
 Salary: up to 20K EGP + Sign-On Bonus
 </li>
 <li>
 Social &amp; Medical Insurance( 500K Package annually)
 </li>
 <li>
 24/7 transportation
 </li>
 </ul>
 
 
</div>

Customer Service Representative (Non voice)

Explore 978+ Customer support specialist b1 b2 english in Cairo this January. Find roles across top companies and apply now to boost your career.