sales coordinator

sales consultant

customer service representative Jobs in Doha

customer service representative

admin and sales support

associate customer services

customer support specialist

Platinumlist

<div>About Us: Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.
Our Expertise: We specialize in a diverse range of ticketing solutions, catering to various sectors including<ul>
<li>
Large and Small Entertainment Events</li>
<li>Comprehensive Business Events, including Visitor Registration Services and Badging</li>
<li>Diverse Sports Event Ticketing</li>
<li>Tourism Attraction Ticketing</li>
<li>Advanced Box Office Solutions for Venues including Stadiums, Theatres, and Cinemas</li>
<li>Innovative Marketing Solutions for Event Promotion</li>
</ul><h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul>
<li>Achieve established goals as set by the Operation Manager.</li>
<li>Support the team and the Event Organizers that use the Platinumlist ticketing solution.</li>
<li>Will be assigned multiple events and you will be responsible for coordinating all aspects of the ticketing system setup from start to finish.</li>
<li>Discussing clients&rsquo; needs with the team, uploading the event online, and helping the team and the client use the ticketing system. (Full training for the system will be provided).</li>
<li>Good management skills and always being within reach of the team and client virtually which might include sometimes the weekends.</li>
<li>Handle all the requirements related to event setup that is requested by the team and the clients.</li>
<li>Create a great customer experience for people buying the tickets by setting up a clean and good-looking event page.</li>
<li>Create and periodically check the events built to ensure that they have no errors or mistakes and keep them updated with the latest information.</li>
<li>Solve problems on the go in a small amount of time.</li>
<li>Deal with different customers and clients requests and complaints and solve them easily.</li>
<li>Create a Ticket Sales Plan and provide weekly updates on progress against the plan to Operation Manager.</li>
<li>Coordinate with teammates, including marketing and support, to expand attendance at all events.</li>
<li>Research, prospect and establish leads for relationships through industry networking.</li>
<li>Ensure effective and efficient coverage of all inquiries, including telephone, online and direct sales.</li>
<li>Support the organization&rsquo;s efforts to create a fan experience that aligns with the CEO's vision for Platinumlist.</li>
</ul>
Requirements<ul>
<li>
1+ years of experience in ticketing, e-commerce, travel or related industries.</li>
<li>Ability to work in a high stress environment.
</li><li>Ability to learn software functionality quickly.
</li><li>Problem-Solving: Resolves customer or software-related issues promptly and efficiently.</li>
<li>Time Management: Ability to manage multiple customer inquiries and requests within set deadlines.</li>
<li>Minimum B2 level in English (C1 and C2 are a surplus).
</li><li>Strong communication skills are essential.</li>
<li>Attention to detail: Ability to notice small things within event details, event requirements, and client questions.
</li></ul>Benefits
Why Join Us:<ul>
<li>
A dynamic and inclusive work environment.</li>
<li>The opportunity to work with a leading ticketing provider in GCC.</li>
<li>A chance to contribute to the entertainment industry and help shape experiences for thousands of users.</li></ul></div>

Junior Ticketing Manager

BPO PLUS

**WALK IN INTERVIEW**Please note that &quot;walk in interview&quot; is open from 1pm -6pm on following address:Location: D-Ring Road, Al-Hilal Street, Al-Tadamon SignalZone Al Nuaija street east, Street khuwaiteem building no 17.Date: 25th &amp; 26th November, 2025.<ul><li>Answer incoming calls promptly and professionally</li><li>Handle customer inquiries, complaints, and requests efficiently</li><li>Provide accurate information about products, services, and company policies</li><li>Record customer details, issues, and resolutions in the system</li><li>Follow up on pending cases to ensure customer satisfaction</li><li>Maintain a positive and courteous attitude during all interactions</li><li>Meet daily, weekly, and monthly call handling and performance targets</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Update customer information and maintain confidentiality of data</li><li>Attend training sessions to stay updated on product knowledge and company updates</li><li>Handle both inbound and outbound calls as required</li><li>Ensure adherence to call scripts, quality standards, and company protocols</li><li>Support team members and contribute to achieving department goals</li><li>Manage time effectively to handle a high volume of calls</li><li>Maintain professionalism in communication across all channels including phone, email, and chat</li></ul>Languages (Mandatory): Hindi, English &amp; TagalogJob Type: Full-timePay: QAR3,000.00 per monthLanguage:<ul><li>Arabic &amp; English (Required)</li></ul>

WALK IN INTERVIEW - Customer Service Agent

<div>
 
 About Us:
 
 Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Lebanon, Qatar, and Kuwait from our Dubai-based headquarters.
 
 
 
 Our Expertise:
 
 We specialize in a diverse range of ticketing solutions, catering to various sectors including
 
 
 <ul>
 <li>
 Large and Small Entertainment Events
 </li>
 <li>
 Comprehensive Business Events, including Visitor Registration Services and Badging
 </li>
 <li>
 Diverse Sports Event Ticketing
 </li>
 <li>
 Tourism Attraction Ticketing
 </li>
 <li>
 Advanced Box Office Solutions for Venues including Stadiums, Theatres, and Cinemas
 </li>
 <li>
 Innovative Marketing Solutions for Event Promotion
 
 
 </li>
 </ul>
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Achieve established goals as set by the Operation Manager
 </li>
 <li>
 Support the team and the Event Organizers that use the Platinumlist ticketing solution
 </li>
 <li>
 Will be assigned multiple events and you will be responsible for coordinating all aspects of the ticketing system setup from start to finish
 </li>
 <li>
 Discussing clients' needs with the team, uploading the event online, and helping the team and the client use the ticketing system. (Full training for the system will be provided)
 </li>
 <li>
 Good management skills and always being within reach of the team and client virtually which might include sometimes the weekends
 </li>
 <li>
 Handle all the requirements related to event setup that is requested by the team and the clients
 </li>
 <li>
 Create a great customer experience for people buying the tickets by setting up a clean and good-looking event page
 </li>
 <li>
 Create and periodically check the events built to ensure that they have no errors or mistakes and keep them updated with the latest information
 </li>
 <li>
 Solve problems on the go in a small amount of time
 </li>
 <li>
 Deal with different customers and clients requests and complaints and solve them easily
 </li>
 <li>
 Create a Ticket Sales Plan and provide weekly updates on progress against the plan to Operation Manager
 </li>
 <li>
 Coordinate with teammates, including marketing and support, to expand attendance at all events
 </li>
 <li>
 Research, prospect and establish leads for relationships through industry networking
 </li>
 <li>
 Ensure effective and efficient coverage of all inquiries, including telephone, online and direct sales
 </li>
 <li>
 Support the organization's efforts to create a fan experience that aligns with the CEO's vision for Platinumlist
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1+ years of experience in ticketing, e-commerce, travel or related industries
 </li>
 <li>
 Ability to work in a high stress environment
 </li>
 <li>
 Ability to learn software functionality quickly
 </li>
 <li>
 Problem-Solving: Resolves customer or software-related issues promptly and efficiently
 </li>
 <li>
 Time Management: Ability to manage multiple customer inquiries and requests within set deadlines
 </li>
 <li>
 Minimum B2 level in English (C1 and C2 are a surplus).
 </li>
 <li>
 Strong communication skills are essential
 </li>
 <li>
 Attention to detail: Ability to notice small things within event details, event requirements, and client questions.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why Join Us:
 
 
 
 <ul>
 <li>
 A dynamic and inclusive work environment
 </li>
 <li>
 The opportunity to work with a leading ticketing provider in GCC
 </li>
 <li>
 A chance to contribute to the entertainment industry and help shape experiences for thousands of users
 </li>
 </ul>
</div>

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Summary
 
 
 
 The incumbent will be responsible for the support of IT International support services by timely supporting issues pertaining to IT International Support operations. The incumbent will support by taking responsibility for self-development as well as acquiring skills and knowledge required to fulfilment of Relationship Management duties by proactively identifying areas for professional development of self and undertake development activities
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Assist in the monitoring and supporting of Key Performance Indicators (KPIs) on periodic basis
 </li>
 <li>
 Implements KPI&rsquo;s and best practices for IT International Support Team
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Support the Relationship Management framework as appropriate, in accordance with the International Support requirements
 </li>
 <li>
 Maintain appropriate knowledge to ensure to be fully qualified to undertake the role - Attend mandatory (internal and external) seminars as instructed by the Bank
 </li>
 <li>
 Enable the respective users/ departments to provide better and more efficient service to external customers upon timely resolution of their issues, especially where the issue/ complaint involves IT International Support operations
 </li>
 <li>
 Liaise with vendors of relevant systems to resolve the system related issues of users, in conjunction with the Group IT
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Perform activities in accordance with standard operating procedures and customer service guidelines
 </li>
 <li>
 Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures within the delegated authority.
 </li>
 <li>
 Perform duties in accordance with Customer Relationship Management (CRM) best practices.
 </li>
 <li>
 Maintain a list of long outstanding issues/ problems that have not yet been resolved and provide them on a timely basis to Assistant Manager IT International Support.
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Develop an understanding to resolve basic queries/ problems pertaining to HR, IT and operations.
 </li>
 <li>
 Complete all mandatory training provided by the Bank and attain and maintain the required levels of competence.
 </li>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 </li>
 <li>
 Legal, Regulatory, and Risk Framework Responsibilities:
 </li>
 <li>
 Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
 </li>
 <li>
 Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
 </li>
 <li>
 Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
 </li>
 <li>
 Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
 </li>
 <li>
 Maintain appropriate knowledge to ensure full qualification to undertake the role.
 </li>
 <li>
 Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
 </li>
 <li>
 Attend mandatory (internal and external) seminars as instructed by the Bank.
 </li>
 <li>
 Other:
 </li>
 <li>
 Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
 </li>
 <li>
 Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
 </li>
 <li>
 Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
 </li>
 <li>
 All other ad hoc duties/activities related to QNB that management might request from time to time.
 
 
 </li>
 </ul>
 
 Education And Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
 </li>
 <li>
 At least 2 years of relevant experience, preferably within a highly rated international bank.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of Passport or QID
 </li>
 <li>
 Copy of Education Certificate
 </li>
 </ul>
</div>

QNB3488 - Associate - Enterprise Applications Architecture (Qatarization)

Thabt Gulf Digital Soulution

Job description:Hiring Post &ndash; Sales / Customer ServiceWe are expanding our team! We welcome female applicants who are confident, motivated, and passionate about customer interaction and sales.Responsibilities:<ul><li>Assist customers with inquiries and product information</li><li>Handle sales calls, messages, and follow-ups</li><li>Process orders and maintain customer records</li><li>Provide friendly and professional customer service</li><li>Meet sales targets and contribute to team goals</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Positive attitude and customer-first mindset</li><li>Basic computer or phone handling skills</li><li>Experience in sales or customer service is a plus</li><li>Ability to work independently or as part of a team</li></ul>Benefits:<ul><li>Competitive salary + incentives</li><li>Career growth opportunities</li><li>Supportive and friendly team environment</li><li>Training provided</li></ul>Job Type: Full-timePay: Up to QAR3,000.00 per month

ARABIC FEMALE RECEPTIONIST CUM CUTOMER SERVICE

Safety Rent a Car

Front Desk &amp; Customer Service<ul><li>Greet customers and visitors in a professional and friendly manner.</li><li>Answer incoming phone calls, WhatsApp, and email inquiries promptly.</li><li>Assist customers with rental bookings, extensions, inquiries, and basic information about services.</li><li>Coordinate with Sales Executives and Drivers regarding customer pick-ups, drop-offs, and vehicle availability.</li><li>Handle customer complaints or requests and escalate to the supervisor when necessary.</li><li>Assist the Deposit Team with refund processing during staff absences, including encoding, monitoring, and supporting customer service through WhatsApp messages and calls.</li><li>Double-check all active rental agreements for accuracy and ensure all required documents are uploaded to the shared folder.</li><li>File all airport closed agreements in their respective folders in a neat and orderly manner.</li><li>Review all open and closed agreements to ensure photos and scanned copies are properly uploaded to the shared folder.</li><li>Verify that all vehicle keys have complete and accurate key tags; prepare and label any missing tags.</li><li>Maintain a clean, organized, and welcoming reception area, ensuring all promotional materials, forms, and company brochures are up to date.</li><li>Conduct telemarketing activities for at least 1&ndash;2 hours daily.</li><li>Monitor traffic violations and process invoices in the system, then prepare and send the daily report to the Sales Team. Update the status in the Traffic Violation File accordingly.</li><li>Monitors traffic violations, overrun cases, vehicle cleanliness, and fuel discrepancies.</li><li>Prepare and update rental agreements, contracts, and customer files, printouts of the official sales documents.</li><li>Maintain accurate logs of incoming and outgoing documents.</li><li>Assist in preparing daily, weekly, and monthly reports as required by management.</li><li>Ensure proper filing of forms, memos, and branch documentation.</li><li>Manage office supplies, stationery, and cleanliness of the reception area.</li><li>Ensure that necessary office supplies (forms, pens, brochures) are stocked and readily available for customer use.</li><li>Assist other departments when necessary, preparation, or management requests</li><li>Prepare and submit the Traffic Violations Report to the Sales Team on time</li><li>Prioritize incoming client calls and match customers with suitable vehicles promptly and efficiently.</li><li>Monitor daily overrun kilometers for each vehicle in the system and report any anomalies.</li><li>Log, update, and maintain records of traffic violations based on the Sales Team&rsquo;s feedback.</li><li>Other tasks may be assigned as required by management.</li></ul>REQUIREMENTS:<ul><li>Minimum of 1-2 years of experience in a customer-facing role, preferably in the car rental industry.</li><li>Bachelor&rsquo;s degree is an advantage.</li><li>Experience in a Rent-A-Car or customer service environment is preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel) and basic computer applications.</li><li>Ability to multitask and work under pressure, especially during peak seasons.</li><li>Strong organizational and time-management abilities.</li><li>Must be willing to work shifts, weekends, or holidays as required.</li><li>Must maintain a neat, professional appearance and follow company grooming standards.</li><li>WITH VALID QID, WITH NOC, WILLING TO START IMMEDIATELY</li></ul>Job Type: Full-time

Receptionist cum Admin Assistant

Feamish Business Solutions

Responsibilities<ul><li>Perform outbound and handle inbound calls to prospects using provided scripts and contact lists.</li><li>Provide accurate information about products, services, and company promotions to customers.</li><li>Follow up on leads and inquiries to nurture prospective clients.</li><li>Record and maintain accurate customer details and call logs in the CRM system.</li><li>Address customer questions, concerns, and objections in a professional manner.</li><li>Transfer qualified leads to the sales team for further action.</li><li>Gather feedback from customers to improve products and services.</li></ul>Job Type: Full-timePay: From QAR2,500.00 per month

Explore 2081+ Customer support specialist in Doha this December. Find roles across top companies and apply now to boost your career.

2081 customer support specialist jobs IN Doha

Junior Ticketing Manager

WALK IN INTERVIEW - Customer Service Agent

Junior Ticketing Manager

QNB3488 - Associate - Enterprise Applications Architecture (Qatarization)

ARABIC FEMALE RECEPTIONIST CUM CUTOMER SERVICE

Receptionist cum Admin Assistant

sales consultant