client success specialist

customer support and sales specialist Jobs in Rawalpindi

customer support and sales specialist

customer support executive Jobs in Rawalpindi

customer support executive

customer support officer Jobs in Rawalpindi

customer support officer

email marketing specialist Jobs in Rawalpindi

email marketing specialist

customer support specialist

Agency XI PVT.LTD

Job Description: We are hiring motivated and enthusiastic Customer Service Representatives (CSRs) for our Company. The primary role involves generating high-quality leads by engaging potential customers and providing them with information about Company related services. Candidates should be persuasive communicators with strong interpersonal skills to ensure positive customer experiences and successful lead generation.Responsibilities:<ul><li>Emails &amp; Sms Calls Replies</li><li>Effectively communicate Company related information to potential customers.</li><li>Identify and qualify leads based on set criteria.</li><li>Maintain accurate and up-to-date records of lead statuses.</li><li>Work collaboratively with team members to meet campaign goals.</li></ul>Requirements:<ul><li>Good English-speaking skills.</li><li>Previous experience in a call center (but fresh candidates are also encouraged to apply).</li><li>Ability to handle customer inquiries and provide clear, concise information.</li><li>Strong communication and interpersonal skills.</li><li>Goal-oriented with the ability to meet and exceed targets.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based bonuses.</li><li>Opportunity for growth and advancement.</li><li>Friendly and supportive work environment.</li></ul>Note:<ul><li>This is not Home Based Job.</li><li>Job Location Bahria Town Ph 8 Rawalpindi</li><li>Preffered CVs near Bahria town</li></ul>Job Types: Full-time, FresherPay: From Rs50,000.00 per monthWork Location: In person

CloudRCM Solutions

We are looking for a professional and customer-focused Customer Service Representative (CSR) to join our growing Final Expense Insurance Campaign. The ideal candidate will assist prospective clients, answer inquiries regarding Final Expense insurance plans, verify customer information, schedule appointments for licensed agents when required, and ensure an exceptional customer experience throughout the process.Key Responsibilities<ul><li>Handle inbound and outbound customer calls in a professional and courteous manner.</li><li>Educate customers about Final Expense insurance products and answer general inquiries.</li><li>Verify customer information and maintain accurate records in the CRM system.</li><li>Schedule appointments or transfer qualified customers to licensed insurance agents.</li><li>Follow up with prospective customers as required.</li><li>Resolve customer concerns while maintaining a high level of customer satisfaction.</li><li>Meet daily and monthly performance and quality targets.</li><li>Ensure compliance with company policies and industry regulations.</li><li>Maintain confidentiality of customer information.</li></ul>Requirements<ul><li>Minimum Intermediate; Bachelor's degree is preferred.</li><li>Previous experience in a Final Expense Insurance campaign or call center is preferred.</li><li>Excellent English communication and active listening skills.</li><li>Strong customer service and problem-solving abilities.</li><li>Basic computer skills and familiarity with CRM systems.</li><li>Ability to work in a fast-paced environment and achieve performance goals.</li><li>Positive attitude, professionalism, and strong work ethic.</li></ul>Preferred Qualifications<ul><li>Experience with U.S. insurance campaigns is an advantage.</li><li>Knowledge of Final Expense insurance products and customer handling.</li><li>Ability to build rapport and communicate effectively with senior customers.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Performance-based incentives.</li><li>Professional and career growth opportunities.</li><li>Supportive and collaborative work environment.</li></ul>Pay: From Rs50,000.00 per monthWork Location: In person

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 5:00 PM - 2:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benefits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration</li></ul>Pay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Executive

PMTAC Private Limited

<div>
 
 Position Overview
 
 
 
 PMTAC is seeking an experienced
 
 SNF Medicare Billing Specialist
 
 with strong knowledge of the
 
 Patient-Driven Payment Model (PDPM)
 
 and Skilled Nursing Facility (SNF) Medicare Part A billing requirements. The ideal candidate will have hands-on experience with MDS-driven reimbursement, HIPPS coding, and UB-04 claim submission.
 
 
 This role requires a strong understanding of Centers for Medicare &amp; Medicaid Services (CMS) billing guidelines and compliance regulations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Medicare Eligibility Verification
 </li>
 <li>
 Verify Medicare Part A coverage for SNF residents.
 </li>
 <li>
 Confirm qualifying 3-day hospital stay and benefit period.
 </li>
 <li>
 Review secondary insurance coverage (Medicaid, Medicare Advantage, commercial payers).
 </li>
 <li>
 MDS &amp; PDPM Coordination
 </li>
 <li>
 Review and ensure accurate completion of Minimum Data Set (MDS) assessments.
 </li>
 <li>
 Validate:
 </li>
 <ul>
 <li>
 Clinical conditions
 </li>
 <li>
 Functional status
 </li>
 <li>
 Comorbidities
 </li>
 </ul>
 <li>
 Confirm HIPPS code generation from MDS.
 </li>
 <li>
 Ensure documentation supports PDPM classification.
 </li>
 <li>
 Understand and apply the guidelines of the Patient-Driven Payment Model.
 </li>
 <li>
 UB-04 (CMS-1450) Claim Preparation
 </li>
 <li>
 Prepare and submit facility claims using the UB-04 (CMS-1450) form.
 </li>
 <li>
 Accurately complete required fields including:
 </li>
 <ul>
 <li>
 Type of Bill (21X)
 </li>
 <li>
 Statement Covers Period
 </li>
 <li>
 Revenue Codes (0022&ndash;0029 for PDPM)
 </li>
 <li>
 HIPPS Code
 </li>
 <li>
 Units (covered days)
 </li>
 <li>
 Total Charges
 </li>
 <li>
 Occurrence Codes (qualifying hospital stay)
 </li>
 </ul>
 <li>
 Ensure proper reporting of PDPM per diem billing structure.
 </li>
 <li>
 Claim Submission &amp; Follow-Up
 </li>
 <li>
 Submit claims electronically via EDI/clearinghouse or CMS DDE.
 </li>
 <li>
 Work with Medicare Administrative Contractors (MACs).
 </li>
 <li>
 Monitor claim status and resolve denials or RTPs.
 </li>
 <li>
 Submit corrected claims when MDS or HIPPS codes change.
 </li>
 <li>
 Payment Reconciliation &amp; Post-Processing
 </li>
 <li>
 Post Medicare payments and reconcile PDPM variable per diem rates.
 </li>
 <li>
 Identify underpayments or discrepancies.
 </li>
 <li>
 Coordinate professional claims (CMS-1500) separately from facility billing.
 </li>
 <li>
 Compliance &amp; Audit Readiness
 </li>
 <li>
 Ensure clinical documentation supports billed services.
 </li>
 <li>
 Maintain compliance with CMS and Medicare billing regulations.
 </li>
 <li>
 Assist with audits and ADR responses.
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Minimum 2&ndash;3 years of SNF Medicare Part A billing experience.
 </li>
 <li>
 Strong knowledge of PDPM reimbursement methodology.
 </li>
 <li>
 Experience working with MDS assessments and HIPPS coding.
 </li>
 <li>
 Proficiency in UB-04 (CMS-1450) claim preparation.
 </li>
 <li>
 Understanding of revenue codes 0022&ndash;0029.
 </li>
 <li>
 Familiarity with Medicare Administrative Contractors (MACs).
 </li>
 <li>
 Experience with electronic billing systems and clearinghouses.
 </li>
 <li>
 Strong attention to detail and regulatory compliance knowledge.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 RHIT, RHIA, CPC, or CPB certification.
 </li>
 <li>
 Experience in long-term care or post-acute care settings.
 </li>
 <li>
 Knowledge of Medicare Advantage SNF billing.
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Knowledge of PDPM case-mix components (PT, OT, SLP, Nursing, NTA).
 </li>
 <li>
 Understanding of variable per diem adjustments.
 </li>
 <li>
 Ability to analyze MDS-driven reimbursement.
 </li>
 <li>
 Strong denial management skills.
 </li>
 <li>
 Excellent documentation review and audit readiness skills.
 
 
 </li>
 </ul>
 Interested candidates with
 
 SNF Medicare Billing Specialist
 
 are encouraged to apply by sharing their CV at:
 
 
 
 careers@pmtac.com
 
 
 
 <ul>
 <li>
 arslan@pmtac.com Subject: SNF Medicare Billing Specialist
 </li>
 </ul>
</div>

SNF Medicare Billing Specialist – PDPM (Skilled Nursing Facility)

TalentPop App

<div>
 "
 
 
 
 Influencer Partnerships Specialist (Remote)
 
 
 
 
 TalentPop App
 
 
 
 At TalentPop App, we don&rsquo;t just run influencer campaigns, we build partnerships that drive real growth for e-commerce brands.
 
 
 We&rsquo;re looking for someone who knows how to turn ideas into high-performing campaigns. Someone who understands that the right creator, the right message, and the right execution can directly impact revenue, not just engagement.
 
 
 If you&rsquo;re the type who takes ownership, moves fast, and wants your work to actually matter, you&rsquo;ll do well here.
 
 
 
 What You&rsquo;ll Own
 
 
 
 <ul>
 <li>
 End-to-end execution of influencer marketing campaigns
 </li>
 <li>
 Identifying and onboarding creators who genuinely align with brand goals
 </li>
 <li>
 Building strong, long-term relationships with influencers and partners
 </li>
 <li>
 Creating clear, strategic briefs that lead to high-quality content
 </li>
 <li>
 Managing timelines, deliverables, and campaign flow with minimal supervision
 </li>
 <li>
 Tracking performance and turning insights into better campaigns over time
 </li>
 <li>
 Collaborating with internal teams to ensure campaigns are aligned and impactful
 
 
 </li>
 </ul>
 
 What Sets You Apart
 
 
 
 <ul>
 <li>
 At least 1 year of hands-on experience in influencer marketing or digital marketing
 </li>
 <li>
 You&rsquo;ve managed campaigns before and understand what drives results
 </li>
 <li>
 Strong communication skills and confidence working with creators and partners
 </li>
 <li>
 Solid understanding of social media platforms, trends, and creator ecosystems
 </li>
 <li>
 Ability to balance creativity with data and performance
 </li>
 <li>
 Proactive, organized, and comfortable in a fully remote, fast-paced environment
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 Personally owned PC or laptop capable of handling multiple tools and platforms
 </li>
 <li>
 Reliable internet connection with at least 25 Mbps upload and download speed
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Get
 
 
 
 <ul>
 <li>
 Permanent remote work setup
 </li>
 <li>
 Health support through HMO or stipend
 </li>
 <li>
 Performance-based bonuses
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Opportunities for growth within a fast-moving and collaborative team
 
 
 </li>
 </ul>
 At TalentPop App, strong performance is recognized, and initiative is valued. If you already have experience and are ready to take more ownership and make a bigger impact, we&rsquo;d love to hear from you.
 
 
 
 Apply now and show us how you approach influencer marketing.
 
 
 
 "
</div>

Influencer Partnerships Specialist (Remote)

BlitsTech

We are seeking a proactive and results-driven Cold Caller / Lead Generation Specialist to identify potential clients, initiate meaningful conversations, and generate qualified business opportunities for our sales team. The ideal candidate is confident in outbound communication, skilled at building rapport, and motivated to contribute to business growth in the technology sector. Key Responsibilities<ul><li>Conduct outbound calls to prospective clients across various industries.</li><li>Introduce our services and solutions to potential customers.</li><li>Identify decision-makers and assess their business needs.</li><li>Generate and qualify leads for the sales team.</li><li>Schedule meetings and product demonstrations for Business Development Managers.</li><li>Maintain accurate records of interactions in CRM systems.</li><li>Follow up with prospects through calls</li><li>Research target companies and industry trends to improve outreach effectiveness.</li><li>Meet and exceed weekly and monthly lead generation targets.</li><li>Collaborate with sales and marketing teams to optimize prospecting strategies.</li></ul>Requirements<ul><li>Previous experience in cold calling, lead generation, appointment setting, or business development.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong English speaking and listening abilities.</li><li>Ability to confidently engage with business decision-makers.</li><li>Familiarity with CRM tools and sales outreach platforms is preferred.</li><li>Self-motivated, organized, and target-oriented.</li><li>Experience in the IT, software, SaaS, or technology industry is a plus.</li></ul>Preferred Skills<ul><li>Lead qualification and prospect research.</li><li>Relationship-building and objection handling.</li><li>Time management and multitasking.</li><li>Professional email and LinkedIn communication.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Career growth opportunities within the technology industry.</li><li>Supportive and collaborative work environment.</li><li>Ongoing training and professional development.</li></ul>Perks &amp; BenefitsCompetitive Base Salary + Attractive CommissionJoin Figout and play a key role in connecting businesses with innovative technology solutions that drive succesWork Location: In person, Bahria Town Phase 7, RawalpindiPay: From Rs28,408.49 per monthWork Location: In person

Appointment Setter

Jacked Nutrition

Job Title: Warehouse Assistant Company: Jacked Nutrition Employment Type: Full-Time Location: Rawat, RwpAbout Jacked Nutrition: Jacked Nutrition is a leading provider of premium health and fitness supplements across Pakistan. We pride ourselves on operational excellence, exceptional customer service, and a strong commitment to quality. We are seeking a professional and dedicated Warehouse Assistant to support our warehouse operations.Key Responsibilities:<ul><li>Receive, inspect, and organize incoming inventory.</li><li>Pick, pack, and prepare customer orders with accuracy and efficiency.</li><li>Maintain up-to-date inventory records and assist with regular stock audits.</li><li>Ensure proper labeling, storage, and handling of products.</li><li>Uphold warehouse safety, cleanliness, and organizational standards.</li><li>Coordinate with logistics and customer service teams to ensure timely order fulfillment.</li><li>Complete required documentation and support administrative tasks when needed.</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum Matric/Intermediate; relevant certification is a plus.</li><li>Prior experience in warehouse operations or logistics is preferred.</li><li>Strong attention to detail with the ability to work efficiently in a fast-paced environment.</li><li>Physically able to lift and move packages when required.</li><li>Basic computer knowledge is an advantage.</li><li>Reliable, punctual, and able to follow instructions professionally.</li></ul>What We Offer:<ul><li>55000 - 60000.</li><li>Opportunities for professional growth within the organization.</li><li>Supportive and structured working environment.</li><li>Training and development provided.</li></ul>How to Apply: Please submit your resume through IndeeWork Location: In person

Warehouse Assistant

Explore 29+ Customer support specialist in Rawalpindi this August. Find roles across top companies and apply now to boost your career.

29 customer support specialist jobs In Rawalpindi

CSR

CSR

Customer Support Executive

SNF Medicare Billing Specialist – PDPM (Skilled Nursing Facility)

Influencer Partnerships Specialist (Remote)

Appointment Setter

Warehouse Assistant