client success specialist Jobs in Rawalpindi

client success specialist

customer engagement specialist Jobs in Rawalpindi

customer engagement specialist

customer support and sales specialist Jobs in Rawalpindi

customer support and sales specialist

customer support executive Jobs in Rawalpindi

customer support executive

customer support officer Jobs in Rawalpindi

customer support officer

customer support specialist

Agency XI PVT.LTD

Job Description: We are hiring motivated and enthusiastic Customer Service Representatives (CSRs) for our Company. The primary role involves generating high-quality leads by engaging potential customers and providing them with information about Company related services. Candidates should be persuasive communicators with strong interpersonal skills to ensure positive customer experiences and successful lead generation.Responsibilities:<ul><li>Emails &amp; Sms Calls Replies</li><li>Effectively communicate Company related information to potential customers.</li><li>Identify and qualify leads based on set criteria.</li><li>Maintain accurate and up-to-date records of lead statuses.</li><li>Work collaboratively with team members to meet campaign goals.</li></ul>Requirements:<ul><li>Good English-speaking skills.</li><li>Previous experience in a call center (but fresh candidates are also encouraged to apply).</li><li>Ability to handle customer inquiries and provide clear, concise information.</li><li>Strong communication and interpersonal skills.</li><li>Goal-oriented with the ability to meet and exceed targets.</li></ul>What We Offer:<ul><li>Competitive salary with performance-based bonuses.</li><li>Opportunity for growth and advancement.</li><li>Friendly and supportive work environment.</li></ul>Note:<ul><li>This is not Home Based Job.</li><li>Job Location Bahria Town Ph 8 Rawalpindi</li><li>Preffered CVs near Bahria town</li></ul>Job Types: Full-time, FresherPay: From Rs50,000.00 per monthWork Location: In person

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 5:00 PM - 2:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benefits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration</li></ul>Pay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Executive

Meds IT Nexus

Kickstart Your Career as a Verification of Benefits (VOB) Specialist at Meds Nexus Pvt. Ltd.!Are you ready to grow with one of Pakistan&rsquo;s fastest-growing medical billing companies? Meds Nexus Pvt. Ltd., located in the heart of Rawalpindi, is hiring Verification of Benefits (VOB) Specialists to join our dynamic team. If you're passionate about healthcare processes, have sharp attention to detail, and possess excellent spoken English skills, this is your opportunity!Job DescriptionAs a VOB Specialist, your core responsibility will be to verify patients&rsquo; insurance eligibility and benefits before their medical visits. You will play a crucial role in supporting our clients in the U.S. healthcare industry by ensuring accurate and timely benefit verification.Key Responsibilities:<ul><li>Contact U.S.-based insurance companies to verify patient coverage details</li><li>Maintain and track the verification workflow for each patient</li><li>Document call notes with precision and take corrective measures as needed</li><li>Update actions and notes on the client&rsquo;s revenue cycle management (RCM) platform</li><li>Follow client-specific documentation standards and protocols</li><li>Uphold Meds Nexus&rsquo; data protection and information security guidelines</li><li>Demonstrate integrity and adhere to the highest standards of ethical conduct</li></ul>Desired Candidate ProfileWe&rsquo;re looking for someone who is detail-oriented, proactive, and well-versed in U.S. medical billing processes.Requirements:<ul><li>Minimum 2+ years of experience as a VOB Specialist with a medical billing service provider</li><li>Strong knowledge of the U.S. revenue cycle, Eligibility &amp; Benefits Verification, and Prior Authorization</li><li>Ability to understand and apply client-specific business rules</li><li>Skilled in generating reports and maintaining accurate records</li><li>Strong communication skills with a neutral/clear accent</li><li>Graduate degree in any field</li><li>Problem-solving attitude with a willingness to learn and grow</li></ul>Job Rewards and Benefits:<ul><li>Paid Leaves</li><li>HR Bonus</li><li>Inflation Bonus</li><li>MTD (Month-To-Date) Bonus</li><li>Promotion</li><li>Increments</li><li>Medical Coverage</li><li>Leave Encashment</li><li>Contributory Saving Plan (CSP)</li><li>Annual Trip</li><li>Saturday and Sunday Off</li><li>Transportation allowances only for female staff</li><li>Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)</li></ul>Office Timing: 5:30 PM to 2:30 AMWhy Join Meds Nexus?Join our team and become part of a forward-thinking organization that values innovation, promotes continuous learning, and provides real opportunities for career advancement. At Meds Nexus, your hard work is not only appreciated&mdash;it&rsquo;s recognized and rewarded.Apply now and take the next step in your medical billing career with Meds Nexus Pvt. Ltd.!Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

VOB Specialist

Thathal ITS

Company: Thathal ITSLocation: Rawalpindi / IslamabadWork Model: Hybrid (Remote Monday, Tuesday, Thursday, Friday | On-site Wednesday)Working Hours: US Time Zone (Night Shift in Pakistan)Job Summary We are seeking a detail-oriented Medical Claims Follow-Up Specialist to assist with Revenue Cycle Management (RCM) activities for US healthcare clients.Responsibilities<ul><li>Contact insurance companies to verify claim status and payment information</li><li>Follow up on outstanding and denied medical claims</li><li>Obtain denial reasons and required documentation for claim resolution</li><li>Document call outcomes and update claim notes with accuracy</li><li>Review payer responses and identify next steps for claim processing</li><li>Escalate unresolved issues when necessary</li><li>Maintain productivity targets for claims processed and calls completed</li><li>Coordinate with internal teams regarding claim-related issues</li><li>Ensure compliance with HIPAA and data privacy requirements</li></ul>Requirements<ul><li>Strong spoken and written English communication skills</li><li>Professional communication skills for interacting with insurance representatives</li><li>Strong attention to detail and documentation skills</li><li>Ability to manage multiple claims and follow-up tasks efficiently</li><li>Proficiency with web-based systems, email, and spreadsheets</li><li>Bachelor&rsquo;s degree preferred</li></ul>Preferred Qualifications<ul><li>Experience in medical billing, insurance verification, claims follow-up, or RCM</li><li>Familiarity with Medicare, Medicaid, and commercial insurance payers</li><li>Prior experience working with US healthcare clients</li><li>HIPAA awareness or certification is a plus</li></ul>What We Offer<ul><li>Competitive salary</li><li>Professional training</li><li>Career growth opportunities</li><li>Opportunity to work with US healthcare clients</li></ul>How to ApplySend your CV to hr@thathalits.com and mention &ldquo;Medical Claims Follow-Up Specialist&rdquo; in the subject line.Pay: Rs50,000.00 - Rs70,000.00 per monthWork Location: Hybrid remote in Rawalpindi

Medical Claims Follow-Up Specialist / RCM Associate

Smart Innovations (Pvt) Ltd.

About Smart Innovations is a technology-driven company that delivers scalable and customized smart solutions for hospitality, commercial, education, healthcare, and residential. We transform the way people live their lives, making their day-to-day tasks easier, improving efficiency and productivity.We deliver smart and integrated building management solutions that are secure, reliable, and seamless to use. We are committed to provide world class smart control solutions for different industrial verticals. With a choice of easy-to-operate technologies, we deliver a suite of integrated products that offer the highest levels of functionality.Job Summary:We are seeking a skilled IT &amp; Network Support Specialist to manage and support our site&rsquo;s IT infrastructure. The role involves installation, configuration, and maintenance of hardware, software, and networks. The ideal candidate will have experience with LAN/WAN systems, VoIP, DNS, DHCP, Switches, Routers and cybersecurity practices. Responsibilities include troubleshooting technical issues, conducting site surveys, and ensuring compliance with industry standards. Strong documentation and vendor coordination skills are essential.Job Description:- Patching and termination on patch panel, MDF, and CCTV for telecom rack.- Making I/O, LAN cables (straight &amp; crossover), and working with WAN accelerators, DNS, and DHCP.- Conducting DTX testing, troubleshooting IP based systems, and working with IP protocols.- Installing, configuring, maintaining, and upgrading IT hardware, software, networks, and systems at the site.- Providing technical assistance and support to site employees for hardware, software, and network-related issues.- Supervising a team of IT technicians or support staff.- Working on structured cabling and hardware systems including servers, memory modules, routers, switches, PDU and peripherals.- Reading and understanding drawings to work according to specifications.- Conducting site surveys.- Troubleshooting and resolving IT and network issues as needed.- Designing, deploying, and managing network infrastructure (LAN, WAN, wireless).- Ensuring the security and integrity of data and network systems, implementing network security measures to protect against cyber threats.- Monitoring system and network performance, making adjustments for optimal operation.- Collaborating with vendors, service providers, and other IT staff to manage and improve infrastructure.- Documenting configurations, updates, and technical procedures.- Ensuring compliance with industry standards and regulations.Whatsapp: 0326-6660232Job Type: Full-timeWork Location: In person

IT Network Engineer

NEXA GLOBAL

Customer Support Representative (BPO)About the RoleWe are looking for energetic, confident, and customer-focused individuals to join our growing team as Customer Support Representatives. If you have excellent communication skills, a positive attitude, and are eager to build your career in the BPO industry, we&rsquo;d love to hear from you.Key Responsibilities* Handle inbound and outbound customer interactions professionally.* Respond to customer inquiries via phone, chat, or email.* Resolve customer issues efficiently while maintaining high service standards.* Maintain accurate customer records and update information in the system.* Meet daily and monthly performance targets.* Collaborate with team members to deliver an exceptional customer experience.Requirements* Intermediate, Bachelor&rsquo;s degree, or equivalent qualification.* Strong English communication skills (spoken and written).* Basic computer knowledge and typing skills.* Positive attitude with strong problem-solving abilities.* Ability to work in a fast-paced environment.* Previous BPO experience is a plus, but fresh candidates are also encouraged to apply.What We Offer* Competitive Salary* Performance-Based Incentives* Professional &amp; Friendly Work Environment* Career Growth Opportunities* Paid Training &amp; Development* Supportive Team CultureJob Type: Full-TimeLocation: Rawalpindi, PakistanIndustry: Business Process Outsourcing (BPO)Apply now and become part of a team that values growth, innovation, and success.Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Verification Specialist

Recruit AI

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 Our client Bannu Woollen Mills is looking for a Social Media Coordinator in Rawalpindi
 
 
 Bannu Woollen Mills is looking for a Digital Media Assistant to oversee and manage the companys social media accounts, with a strong focus on addressing customer-related inquiries. The ideal candidate will have at least two years of relevant experience and a solid understanding of social media management, content creation, and customer engagement strategies. This role does not include managing a team but involves actively supporting the companys online presence by monitoring and responding to customer comments and questions in a timely and professional manner.
 
 
 The Digital Media Assistant plays a vital role in enhancing the companys brand image and fostering positive interaction between Bannu Woollen Mills and its customers. This position requires creativity, excellent communication skills, and the ability to handle customer-related queries efficiently across multiple social media platforms. The individual will work closely with other marketing staff to develop content that engages and informs the audience while ensuring customer satisfaction through effective communication and resolution.
 
 
 
 Responsibilities
 
 
 
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 Manage and monitor the companys social media platforms with an emphasis on customer interaction.
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 Respond promptly and professionally to customer-related queries and comments on social media channels.
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 Create engaging and relevant content for various social media platforms to enhance brand visibility.
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 Collaborate with marketing team members to align social media content with broader marketing strategies.
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 Track social media metrics to analyze engagement and effectiveness of campaigns targeting customer satisfaction.
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 Stay updated on social media trends and competitor activities to recommend improvements and new strategies.
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 Maintain a consistent brand voice and tone across all social media communications.
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 Identify and report common customer issues or feedback to relevant departments for further action.
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 Support promotional campaigns by providing timely updates and interactive posts for targeted audiences.
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 Ensure all communications adhere to company policies and uphold a positive public image.
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Social Media Coordinator - TJ / 1866463

Explore 27+ Customer support specialist in Rawalpindi this August. Find roles across top companies and apply now to boost your career.