csr - customer service representative Jobs in Rawalpindi

csr - customer service representative

customer service representative Jobs in Rawalpindi

customer service representative

accounts support executive Jobs in Rawalpindi

accounts support executive

client support executive Jobs in Rawalpindi

client support executive

customer sales representative Jobs in Rawalpindi

customer sales representative

customer support specialist

MeshSquare

Meds Nexus are looking for a Senior. P.H.D Specialist - Who is proficient in Spanish communication skills for our patient help desk department. It's a salary-based role. Responsibilities: Answering inbound patient calls and scheduling appointments. Adding new patients to the system if it does not exist already. Coordinating with doctor&rsquo;s offices in the US regarding office hours, appointments and location changes, etc. Gathering details of patient queries for any results and medications and relaying info to the doctor&rsquo;s office. Handle other duties as needed. Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution. Identify client needs, and respond in a professional, efficient, and courteous manner. Solve queries from patients regarding their medical issues Handling Front Desk (USA)2 to 3 years of hands-on experience in customer support and any call center experience. Requirements: Minimum bachelor in any domain with excellent English and Spanish communication skills (preferably North American accent)Experience in MS Office (Word, Excel, PP)Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support Available to work during US working hours. If you are interested in this exciting opportunity and meet the requirements above, please send your resume and a cover letter to hr@medsnexus.comby 30th October 2023. We will be conducting interviews on a rolling basis and aim to decide within a week.02:02 AM Meds Nexus is looking for a Sales Specialist/Sr. Sales Specialist and/or Business Development Analyst - Who is proficient in English communication skills (North American Accent is preferable) for our Pre-Sales department. It's a salary allowance + commission-based role. Responsibilities: Answering inbound &amp; outbound sales calls, emails, and text messages. Converting a lead into a prospective client Scheduling Meetings (Zoom, Google Meet, MS Teams, etc.) and conference calls. Preparing analysis reports, Meeting Minutes Handle other duties as needed or assigned by the Manager. Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution. Identify client needs and respond in a professional, efficient, and courteous manner.1 to 2 years of hands-on experience in a relevant field is required.2 to 3 years of hands-on experience in a relevant field is required. Requirements:&middot; Minimum Intermediate in any domain with excellent English communication (Verbal and written) skills (preferably a North American accent)&middot; Experience in MS Office (Word, Excel, PP), RingCentral, Avaya/Cisco IP Phones&middot; Knowledge of the US Healthcare industry, 1 to 3 years of hands-on experience in customer support&middot; Available to work during US working hours_ Perks &amp; Benefits:Paid LeavesHR BonusInflation BonusPromotionIncrementsMedical CoverageLeave EncashmentContributory Saving Plan (CSP)Saturday and Sunday OffTransportation allowances are only for female staffComplementary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Type: Full-timeWork Location: In personOffice Timings: 5:30pm - 2:30am ( Monday to Friday )Job Type: Full-timeWork Location: In person

Senior. P.H.D Specialist

CloudRCM Solutions

We are seeking a proactive and detail-oriented Communication Specialist to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients in USA through effective communication, ensuring customer satisfaction, and resolving inquiries or issues promptly. A strong command of professional email communication, active listening, and problem-solving are essential for success in this role.Key Responsibilities:Serve as the primary point of contact for assigned clients, ensuring their needs and expectations are consistently met.Draft clear, professional, and empathetic email communications to respond to client inquiries and issues.Manage and monitor client correspondence through email, phone, and other communication channels.Handle client concerns and complaints with a solutions-oriented approach and escalate complex issues when necessary.Maintain up-to-date records of client interactions in the CRM system.Collaborate with internal teams (Sales, Operations, Billing, etc.) to deliver seamless service to clients.Provide timely updates and follow-ups to ensure client satisfaction.Identify opportunities to improve client experience and support retention initiatives.Assist in onboarding new clients and guiding them through initial processes.Qualifications:Proven experience in client services, customer support, or account management (1&ndash;3 years preferred).Exceptional written and verbal communication skills, with a strong focus on email etiquette and tone.Proficiency with CRM tools, email platforms, and productivity software (e.g., Outlook, Gmail, Microsoft Office, or Google Workspace).Strong problem-solving abilities with a client-first mindset.Detail-oriented and highly organized with the ability to manage multiple client accounts.Ability to stay calm under pressure and handle sensitive situations with professionalism.Bachelor&rsquo;s degree in Communications, Business, Marketing, or a related field is a plus.Preferred Skills:Experience working in healthcare/finance/technology industries.Knowledge of basic customer success metrics and reporting.Ability to work independently and in a team-oriented environment.Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In personApplication Deadline: 20/10/2025 Expected Start Date: 20/10/2025

Communication Specialist

Kaizen Global (smc) pvt ltd

Job Opening: Customer Support Representative (CSR)Company: Kaizen Global Location: 6th Road, Rawalpindi Timings: 3 shifts from 8:00 AM &ndash; 4:00 PM | 4:00 PM - 12 AM | 12 AM - 8 AM Salary: 25,000 to 30,000 (40,000 after probation)Kaizen Global is seeking a Customer Support Representative (CSR) to assist customers with our own project by handling inbound queries via phone calls and live chats. If you possess strong communication skills and a customer-first attitude, this opportunity is ideal for you.Responsibilities:<ul><li>Handle inbound customer queries professionally</li><li>Provide accurate information and timely resolutions</li><li>Record customer interactions and feedback</li><li>Coordinate with internal teams when needed</li><li>Maintain a positive and helpful attitude</li></ul>Requirements:<ul><li>Qualification: FA, FSC, or enrolled in a university</li><li>Good communication &amp; writing skills</li><li>Basic computer knowledge</li><li>Ability to work in a fast-paced environment</li></ul>Apply Now:Send your updated CV to: hr@thekaizenglobal.comJob Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

Alpha Beta Partners Ltd (UK based company)

Introduction to CompanyEstablished in 1989, Metropolitan Warehouse &amp; Delivery (MWD) is a leading provider of premier White Glove furniture delivery services in the USA. With operations in 44 cities across the USA and a dedicated team of over 1,200 professionals, MWD specializes in ECommerce furniture delivery, warehousing, and comprehensive white-glove delivery solutions.Job Specifications<ul><li>Time: 6:00 PM - 3:00 AM</li><li>Location: Plaza 145, Civic Center, Phase IV, Bharia Town, Rawalpindi</li><li>Job Type: Onsite - Full Time</li><li>Education: Bachelor&rsquo;s any field (Under Bachelor's CVS won&rsquo;t be entertained)</li><li>Experience: 2+ Year in US Sales/Support Customer Services</li><li>Skill Set: CRM. American Accent English</li></ul>Job Description<ul><li>Exceptional and clear communication skills in English are essential.</li><li>At least 2 or more years of experience working with US clients in a direct role.</li><li>Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone and email ensuring a positive and satisfactory resolution.</li><li>Has good analytical and problem-solving skills to deal with difficult customers at times.</li><li>Maintain accurate records: Document customer interactions, issues and resolutions accurately in order to communicate within cross functional teams of the organization.</li><li>Manage and prioritize multiple concerns simultaneously.</li><li>Strong grip on MS Excel and other customer support tools.</li><li>Collaborating with account management team to resolve issues in timely manner.</li></ul>Employee Benifits<ul><li>Market Competetive Salaries</li><li>Promotions &amp; Yearly increments (Based on Performance)</li><li>EOBI &amp; Gratuity</li><li>2 Yearly Bonuses</li><li>Medical Insurance (Employee, Spouce &amp; Children)</li><li>Life Insurance</li><li>Employee Health Care Program (Gym, Kitchen/Mess Services, Inhouse doctor)</li><li>Employee Social Activity Program (Tours, Office Celebrations, Team collaboration)</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Inbound Support: 1 year (Preferred)</li></ul>Language:<ul><li>Professional English (Preferred)</li></ul>Work Location: In person

Inbound Customer Support

Mindstorm Communications

We are thrilled to announce that Prime BPO 5(formerly mindstorm communications) is hiring an enthusiastic and talented individual to be a verifier on the FE Campaign. What are you waiting for join a rewarding and professional career path with us!Requirements:<ul><li>Excellent Communication and interpersonal skills</li><li>Provide product information and assistance to customers in an appropriate manner</li><li>Minimum one year experience in a customer service role</li><li>Outstanding customer service and communication skills</li><li>Proficiency in verifying customer information accurately and efficiently</li><li>Should not be a student or working elsewhere</li><li>Able to work in a night shift</li></ul>What we offer:<ul><li>Market Competitive salary and benefits package</li><li>Opportunities for career advancement</li><li>Collaborative and supportive work environment</li><li>Co-Curricular Activities</li><li>Internal Promotions</li></ul>Grasp this opportunity and start an exciting career path with us!+92 330 556 1080Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Cold Call Specialist- Verifier-Contact Center

Online Quran Tutors

SMS Communications Pvt Ltd is an online educational institute based in London, UK, Operating for more than three years and providing services in the USA, and UK. Egypt, Dubai, Europe Regions, etc, We specialize in teaching students of all ages and genders, aiming to enhance their education and make the learning experience simpler, easier, and more reliable..We are seeking a dedicated Customer Sales Representative (Female only) to join our team on the night shift, from 5 PM to 2 AM. The ideal candidate will be responsible for managing customer inquiries, providing product information, and processing orders during the night shift.Requirements:<ul><li>Must be an Intermediate or Bachelor's degree holder.</li><li>The candidate must be residential of Rawalpindi or Islamabad</li><li>Days: Monday to Saturday</li><li>Able to work in late night shift (5:00 pm to 2:00 am)</li><li>Basic Computer knowledge + Good Typing Speed</li><li>Able to Read, Write, Understand, and Communicate in English</li><li>CSR Experience is a +Plus</li></ul>Benefits:<ul><li>Competitive salary (Depends on interview and experience)</li><li>Sales Bonuses</li><li>Travel Allowance if eligible</li><li>Opportunities for career advancement.</li><li>A supportive and dynamic work environment.</li><li>Subsidized Dinner on the house (Rs. 50 per meal)</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>You will required to have your own traveling conveyance.</li><li>Your timings will be from evening 5pm to 2am, ok?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Sales: 1 year (Preferred)</li></ul>Language:<ul><li>fluent English with proper grammer (Preferred)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Preferred)</li></ul>Work Location: In person

Onsite Customer Sales Representative - Female (5pm to 2am)

Comtanix

About ComtanixComtanix is a fast-growing, technology-driven company . At Comtanix, we believe that strong financial controls and efficient operations are the backbone of sustainable growth. We're looking for a detail-oriented and motivated Accounts Receivable Specialist to join our Finance team and help maintain healthy cash flow and excellent client relationships.Position SummaryThe Accounts Receivable Specialist is responsible for managing the company&rsquo;s incoming payments, ensuring accurate and timely invoicing, and maintaining positive relationships with customers. You will play a key role in optimizing collections and supporting the month-end close process.Key Responsibilities<ul><li>Generate and issue accurate and timely invoices to customers.</li><li>Monitor customer accounts for missed or delayed payments.</li><li>Conduct regular follow-ups with clients regarding outstanding invoices via phone, email, or other communication channels.</li><li>Process incoming payments (checks, ACH, wire transfers, credit cards), and apply them correctly to customer accounts.</li><li>Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.</li><li>Investigate and resolve discrepancies or disputes on customer accounts.</li><li>Assist with the monthly, quarterly, and annual financial closing process.</li><li>Prepare AR aging reports and analyze trends in customer payments.</li><li>Collaborate with sales and customer service teams to resolve billing issues.</li><li>Support internal and external audits by providing required documentation.</li><li>Maintain accurate and organized records of all AR transactions.</li></ul>Requirements<ul><li>Bachelor's degree in Accounting, Finance, or related field preferred.</li><li>1 years of experience in Accounts Receivable or similar finance role.</li><li>Strong understanding of AR procedures and best practices.</li><li>Proficiency in accounting software (e.g., QuickBooks, NetSuite, SAP, or similar).</li><li>Strong Excel skills (e.g., VLOOKUP, pivot tables, reconciliations).</li><li>Excellent communication and interpersonal skills.</li><li>High attention to detail and organizational skills.</li><li>Ability to work independently and meet deadlines in a fast-paced environment.</li></ul>Preferred Qualifications<ul><li>Experience with ERP systems (e.g., NetSuite, Oracle, or Microsoft Dynamics).</li><li>Familiarity with collections and credit risk management.</li><li>Previous experience in a SaaS or tech-based company</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs65,000.00 per monthWork Location: In person

Accounts Receivable Specialist

Explore 223+ Customer support specialist in Rawalpindi this November. Find roles across top companies and apply now to boost your career.