customer service representative Jobs in Karachi

customer service representative

technical support engineer Jobs in Karachi

technical support engineer

call center agent

customer care specialist

customer services specialist Jobs in Karachi

customer services specialist

customer support technician

Job Title: Customer Care Officer Location: Naya Nazimabad, Manghopir, Karachi Experience Required: Minimum 2 Years Qualification: Bachelor&rsquo;s / Graduation Degree Employment Type: Full-timeJob Description: We are looking for a dedicated and customer-oriented Customer Care Officer to join our team. The ideal candidate will play a key role in building positive relationships with customers by providing timely, empathetic, and effective support across various channels.Key Responsibilities:<ul><li>Assist customers with inquiries, complaints, and service-related questions.</li><li>Deliver accurate information about products and services.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Respond promptly to customer inquiries via phone, email, or in person.</li><li>Effectively acknowledge and resolve customer complaints in a timely manner.</li><li>Record and manage customer interactions, transactions, comments, and complaints.</li><li>Collaborate and communicate with internal departments to ensure customer needs are met.</li><li>Provide actionable feedback on the customer service process for improvement.</li><li>Ensure overall customer satisfaction and build lasting relationships.</li></ul>Required Skills and Abilities:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to multitask and remain calm under pressure.</li><li>Proficient in using customer service software and basic computer applications.</li><li>Strong organizational skills and attention to detail.</li><li>Team player with a proactive approach to customer care.</li></ul>Why Join Us?<ul><li>Friendly and supportive work environment</li><li>Growth and development opportunities</li><li>Be part of a reputable organization located in a growing community</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Officer-Male

ABS INTERNATIONAL

Job Type: Full-timeCompensation Package: PKR 40,000 - PKR 45,000 Base + Performance Bonuses + Allowances = Total PKR 63,000 - PKR 78,000+ Monthly PotentialSchedule: Monday to Saturday<ul><li>Shift Option 1: 5:00 PM - 1:00 AM PKT</li><li>Shift Option 2: 6:00 PM - 2:00 AM PKT</li><li>Shift Option 3: 7:00 PM - 3:00 AM PKT</li><li>Shift Option 4: 8:00 PM - 4:00 AM PKT</li><li>Shift Option 5: 10:00 PM - 6:00 AM PKT</li></ul>Introduction Paragraph: ABS International invites motivated customer service professionals to launch their international career as an International Customer Support Specialist at our Karachi facility. We're seeking communication experts passionate about delivering exceptional phone-based customer experiences to global clients. This role offers industry-leading compensation, substantial career advancement opportunities, and comprehensive skills development in the expanding international BPO industry. Join our supportive team environment and transform your customer service talent into a rewarding career path with global impact.Key Responsibilities:<ul><li>Resolve complex customer inquiries through phone-based support for international clients</li><li>Build and maintain strong customer relationships to enhance retention and satisfaction</li><li>Collaborate with internal teams to implement effective solution strategies</li><li>Maintain accurate CRM documentation with 90%+ accuracy compliance standards</li><li>Achieve and exceed performance metrics to maximize monthly incentive earnings</li><li>Develop comprehensive product knowledge to provide exceptional service experiences</li></ul>Requirements:<ul><li>1+ years of international customer service experience (BPO/call center background preferred)</li><li>Professional English communication skills (verbal and written) at C1 level or equivalent</li><li>Proven ability to resolve customer issues effectively and efficiently through phone communication</li><li>Availability for night shift schedules (multiple options available)</li><li>CRM proficiency (Salesforce or Zendesk experience ideal)</li><li>Strong problem-solving, multitasking, and communication abilities</li><li>Technical aptitude and willingness to learn new systems and processes</li></ul>Compensation &amp; Benefits:<ul><li>Base Salary: PKR 40,000 - PKR 45,000 per month</li><li>Performance Bonuses: PKR 20,000 - PKR 30,000+ monthly based on achievable metrics</li><li>Attendance Incentive: Additional PKR 3,000 monthly punctuality bonus</li><li>Total Monthly Earnings: PKR 63,000 - PKR 78,000+ (based on performance)</li><li>Health Insurance: Comprehensive medical coverage for employees</li><li>Financial Wellness: Salary advance program for emergency needs</li><li>Career Investment: Paid certification programs and skill development workshops</li><li>Professional Development: Ongoing training and career advancement opportunities</li></ul>Why Join ABS International?:<ul><li>Industry-Leading Earnings: Total compensation package ranks in top 15% for customer service roles in Karachi</li><li>Career Growth Path: 75% of leadership roles filled internally through our promotion program</li><li>Professional Development: Monthly training sessions and paid certification programs</li><li>Supportive Environment: Modern facility with focus on employee well-being and safety</li><li>Flexible Scheduling: Multiple shift options with predictable earnings and work-life balance</li><li>Global Experience: Build international business skills valued across industries</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

International Customer Support Specialist - Night Shift | BPO Career | Karachi

Cloud Genny

Job post summaryJob description:Job Description (but not limited to)<ul><li>Remote technical troubleshooting.</li><li>Support tickets handling.</li><li>Provide support to customers in the UK (mostly), US, Canada &amp; Australia.</li><li>Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.</li><li>Liaison with the Product Development team for any issues.</li><li>Troubleshooting system and diagnosing and solving hardware or software faults.</li><li>Help prospects in resolving their issues.</li></ul>Required Experience:<ul><li>Software knowledge / Software Support.</li><li>Prior experience in a support position will be a plus.</li><li>The candidate must also possess better-than-average spoken and written English communication skills.</li><li>Must have an extrovert personality.</li><li>Good Analytical and Creative thinking skills.</li><li>Good Interpersonal and Motivational skills</li><li>Knowledge of Voice over IP will be a plus.</li></ul>Required Education:<ul><li>Computer science graduation (Mandatory)</li></ul>Highly Preferred Technical Skills:<ul><li>Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.</li></ul>Job Industry:<ul><li>Software/IT industry</li></ul>Other Benefits:<ul><li>Health Insurance</li><li>Annual Leaves</li></ul>Pay: Rs80,000.00 - Rs150,000.00 per monthJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Do you have educational background in Computer Science?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Technical Support: 1 year (Preferred)</li></ul>Work Location: In person

Technical Support Consultant (UK & USA)

Viper Technology

Key responsibilities include diagnosing and troubleshooting technical issues via phone, email, or chat, maintaining customer records in a ticketing system, escalating complex problems, and contributing to a knowledge base. Strong problem-solving, communication, and customer service skills are essential for this role, as is a good understanding of operating systems, networking, and various hardware and software.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Experience:<ul><li>repairing: 3 years (Preferred)</li></ul>Language:<ul><li>English &amp; Urdu (Preferred)</li></ul>Application Deadline: 29/08/2025

Helpdesk engineer / IT Officer

Technosys Engineering

Job Title: Nail Technician*Job Type: Full-timeLocation: TRIMS &amp; TONES, OPP. KMDC Karachi, left side on the way from Pupils Chowrangi to Landikotal ChowrangiJob Description:We're looking for an experienced Nail Technician to join our team at TRIMS &amp; TONES. As a Nail Technician, you will provide high-quality manicure and pedicure services to our male clients.Responsibilities:- Provide manicure and pedicure services to male clients- Consult with clients to understand their nail needs and preferences- Maintain a clean and organized workspace- Stay up-to-date with the latest nail trends and techniquesRequirements:- 2+ years of experience as a nail technician- Excellent manicure and pedicure skills- Ability to work with various nail types and styles- Strong communication and customer service skills- Expertise in:- Manicure and pedicure techniques- Nail shaping and design- Nail care and maintenanceSalary: PKR 25,000 - 40,000 per monthIf you're interested, please send your resume and a cover letter to trimsntones@gmail.comJob Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Nail Technician

Fiberish Pvt Ltd

Position: Resident Engineer Career Level: Intermediate Shift Type: Rotational Location: KarachiKey Responsibilities:<ul><li>Respond to customer issues and complaints promptly and professionally.</li><li>Diagnose and troubleshoot internet connectivity issues on-site.</li><li>Install and configure network equipment, including routers, switches, and modems.</li><li>Perform routine maintenance and upgrades on customer premises equipment.</li><li>Collaborate with the support team to provide comprehensive solutions to customer problems.</li><li>Document and report on service calls, issues, and resolutions.</li><li>Educate customers on the proper use of their internet services and equipment.</li><li>Stay updated with the latest technologies and industry trends.</li></ul>Requirements:<ul><li>Proven experience as a Resident Engineer, Network Technician, or similar role.</li><li>Strong understanding of networking concepts and troubleshooting techniques.</li><li>Proficiency with network diagnostic tools and equipment.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and manage multiple service calls efficiently.</li><li>Willingness to travel to customer sites as needed.</li></ul>Job Type: Full-timeWork Location: On the road

Resident Engineer

Al-Mustafa Medical Center

Job Title: Pediatric Technician - PICUGender: MaleShift Timings: 9:00 pm to 9:00 a.mLocation: Gulshan-e-Iqbal Block 13CJob Description: We are seeking a dedicated and compassionate Pediatric Technician to join our PICU team. As a Pediatric Technician, you will play a crucial role in providing high-quality care to our young patients. Your responsibilities will include:<ul><li>Assisting in the daily care and monitoring of pediatric patients in the NICU.</li><li>Collaborating with the healthcare team to ensure the well-being of patients.</li><li>Preparing and maintaining medical equipment and supplies.</li><li>Performing basic medical procedures under the supervision of registered nurses and physicians.</li><li>Providing emotional support to patients and their families during their stay.</li><li>Maintaining accurate patient records and documentation.</li></ul>Qualifications:To be successful in this role, you should have the following qualifications:<ul><li>Certification as a Pediatric Technician/ NICU Technician.</li><li>2-3 experience in a pediatric healthcare setting is a plus.</li></ul>Job Type: Full-timeWork Location: In person

Paeds Technician (Night Shift)

Explore 1533+ Customer support technician in Karachi this September. Find roles across top companies and apply now to boost your career.