customer support representative Jobs in Karachi

customer support representative

customer service executive Jobs in Karachi

customer service executive

customer service representative Jobs in Karachi

customer service representative

it technician

customer services specialist Jobs in Karachi

customer services specialist

customer support technician

Meraj limited

About the Role:Meraj Limited, a leading manufacturer of specialized vehicles , is looking for a skilled After-Sales / Specialized Vehicle Technician. The ideal candidate will be responsible for diagnosing, rectifying, and repairing mechanical, electrical, and pneumatic faults in specialized vehicles while supporting after-sales service operations.Key Responsibilities:<ul><li>Diagnose, rectify, and repair mechanical, electrical, pneumatic, and hydraulic faults in specialized vehicles and equipment.</li><li>Perform routine maintenance, inspections, and troubleshooting to ensure optimal vehicle performance.</li><li>Coordinate with the workshop, parts department, and technical teams for seamless service operations.</li><li>Provide after-sales support by addressing customer issues and ensuring prompt resolution.</li><li>Prepare service estimates, job cards, and maintenance reports.</li><li>Maintain proper documentation and service logs for all repairs performed.</li><li>Support warranty-related work and ensure adherence to company standards.</li></ul>Requirements:<ul><li>Education: DAE (Mechanical/Automotive) or B.Tech (Mechanical/Automotive).</li><li>Experience: Must have strong hands-on experience in mechanical repairs, electrical troubleshooting, and pneumatic systems.</li><li>Knowledge of specialized vehicles, firefighting vehicles, or industrial equipment is an added advantage.</li><li>Ability to diagnose complex faults using tools and technical manuals.</li><li>Strong problem-solving skills with a customer-focused approach.</li><li>Proficient in MS Office and basic reporting.</li></ul>How to Apply:Candidates may send their CVs to Careers@merajlimited.com with the subject line: &ldquo;After-Sales / Specialized Vehicle Technician &ndash; Karachi&rdquo;Job Type: Full-timeWork Location: In person

Automotive After-Sales / Mechanical Technician

Solutionix Global Services

Job Summary We are seeking a skilled Desktop Support Technician to provide comprehensive IT support within our organization. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing computer systems, and ensuring seamless operation of our IT infrastructure. This role requires excellent customer service skills, technical expertise, and the ability to communicate effectively with users at all levels. The Desktop Support Technician will play a critical role in maintaining the efficiency and security of our computer systems across various operating environments including Windows, macOS, and Linux.Responsibilities<ul><li>Provide technical support and troubleshooting for desktop computers, laptops, mobile devices, and peripherals.</li><li>Resolve software issues related to operating systems, applications (including Microsoft Office), and network connectivity.</li><li>Manage computer hardware installations, upgrades, and repairs to ensure optimal performance.</li><li>Assist users with VPN configurations, firewall settings, DNS issues, and TCP/IP network problems.</li><li>Support Active Directory management, user account setup, permissions, and password resets.</li><li>Utilize SCCM, BMC Remedy, ServiceNow, and Jira for ticketing, asset management, and issue tracking.</li><li>Maintain IT infrastructure components such as LAN/WAN networks, network administration tasks, and server environments including Windows Server and Linux systems.</li><li>Configure and support network devices including switches, routers, and firewalls to ensure secure connectivity.</li><li>Support remote access solutions and help desk operations to deliver prompt customer service.</li><li>Document technical procedures and maintain accurate records of support activities.</li><li>Collaborate with IT team members to implement system upgrades and security patches.</li></ul>Qualifications<ul><li>Proven experience in desktop support or IT support roles with strong troubleshooting skills.</li><li>Proficiency in operating systems including Windows (Windows 10/11), macOS, and Linux distributions.</li><li>Knowledge of computer networking concepts such as TCP/IP, DNS, LAN/WAN configuration, VPNs, firewalls, and network security best practices.</li><li>Familiarity with Microsoft Office Suite and other common productivity tools.</li><li>Experience with Active Directory management and Windows Server environments is preferred.</li><li>Hands-on experience with SCCM, BMC Remedy, ServiceNow, Jira or similar ticketing systems.</li><li>Strong analysis skills with the ability to diagnose complex technical issues quickly.</li><li>Excellent communication skills to effectively assist users at all skill levels.</li><li>Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.</li><li>Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus. This position offers an opportunity to work within a dynamic team dedicated to maintaining high-quality IT services while supporting organizational growth through innovative technology solutions.</li></ul>Job Type: Full-timePay: Rs60,000.00 per month

Karachi, Pakistan - Desktop support Engineer -L2

Amtech Systems Pakistan

We at Amtech Systems the largest video conferencing and AV company in Pakistan are looking for filed IT technicians to install, help with demos and provide support to staff in KarachiWe are seeking a skilled and proactive IT Technician based in Karachi who is willing and able to travel outside the city when required. The ideal candidate will be responsible for providing technical support, maintaining hardware/software systems, and ensuring smooth IT operations at both in-office and remote locations.Key Responsibilities:<ul><li>Install, configure, and troubleshoot hardware (computers, printers, routers, etc.) and software applications.</li><li>Provide technical support to staff on-site and remotely.</li><li>Maintain network infrastructure, cabling, and wireless connectivity.</li><li>Handle data backups, system updates, and antivirus/firewall configurations.</li><li>Set up new workstations, user accounts, and access permissions.</li><li>Travel to external sites for system installation, maintenance, or troubleshooting.</li><li>Maintain accurate documentation of IT assets, configurations, and issues.</li><li>Coordinate with vendors for equipment procurement and servicing.</li></ul>Requirements:<ul><li>Proven experience as an IT Technician or similar role.</li><li>Strong knowledge of Windows OS, MS Office, networking basics, and system security.</li><li>Experience with routers, switches, CCTV systems, and remote support tools.</li><li>Ability to diagnose and resolve basic technical issues independently.</li><li>Excellent communication and customer service skills.</li><li>Must be flexible to travel outside Lahore (locally or internationally if required).</li><li>Own transport preferred (optional, depending on company policy).</li></ul>Benefits:<ul><li>Competitive salary</li><li>Travel allowance</li><li>Medical coverage</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Last Salary Drawn</li></ul>Experience:<ul><li>IT Support: 2 years (Required)</li></ul>

IT Technician

Fiberish Pvt Ltd

Position: Resident Engineer Career Level: Intermediate Shift Type: Rotational Location: KarachiKey Responsibilities:<ul><li>Respond to customer issues and complaints promptly and professionally.</li><li>Diagnose and troubleshoot internet connectivity issues on-site.</li><li>Install and configure network equipment, including routers, switches, and modems.</li><li>Perform routine maintenance and upgrades on customer premises equipment.</li><li>Collaborate with the support team to provide comprehensive solutions to customer problems.</li><li>Document and report on service calls, issues, and resolutions.</li><li>Educate customers on the proper use of their internet services and equipment.</li><li>Stay updated with the latest technologies and industry trends.</li></ul>Requirements:<ul><li>Proven experience as a Resident Engineer, Network Technician, or similar role.</li><li>Strong understanding of networking concepts and troubleshooting techniques.</li><li>Proficiency with network diagnostic tools and equipment.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and manage multiple service calls efficiently.</li><li>Willingness to travel to customer sites as needed.</li></ul>Job Type: Full-time

Resident Engineer

Ravi Autos Sundar Pvt Ltd

TECHNICIAN &ndash; EV BIKE SERVICEEligibility Criteria:<ul><li>Minimum Education: DAE (Electronics/ Electrical)</li><li>Fresh/ 06 months experience</li><li>Knowledge of EV bike components (motor, controller, wiring, battery)</li></ul>Key Responsibilities:<ul><li>Perform EV bike troubleshooting, diagnostics, repairs, and maintenance.</li><li>Support the Regional In-Charge in service operations.</li><li>Ensure service quality as per company standards.</li><li>Maintain tools, equipment, and service records</li><li>Provide door-step customer service.</li><li>Market visits in the assigned region.</li></ul>Location: Ayzam Plaza, Opposite FTC, S.M.C.H.S main Shahra e Faisal, KarachiJob Types: Full-time, FresherPay: Up to Rs55,000.00 per monthWork Location: In person

Trainee Technician – EV Bike Services

Hikvision Pakistan

<div>
 
 
 Job Responsibility
 
 
 <ul>
 <li>
 Coordinate with regional teams for HPP gifts redeem management
 </li>
 <li>
 Feedback collection about HPP usage and training management
 </li>
 <li>
 Assist in product launch event/seminar/webinar, online and offline.
 </li>
 <li>
 Willing to visit markets and support on-ground activities as required
 </li>
 <li>
 Support Marcom team for preparation of Product technical videos
 </li>
 <li>
 Support technical and Marcom team for key product promotion in DPP shops
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in IT or Computer Science or related field (or equivalent work experience) . Fresh graduates is avaliable.
 </li>
 <li>
 Excellent communication skills (verbal and written)
 </li>
 <li>
 Strong problem-solving skills and ability to troubleshoot technical issues
 </li>
 <li>
 Experience with Windows operating systems
 </li>
 <li>
 Experience with Microsoft Office Suite and other common software applications
 </li>
 <li>
 Familiarity with networking and internet technologies
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 installers-focused mindset and a desire to provide exceptional service
 </li>
 </ul>
</div>

技术支持

Tech Domain

We are looking for an ONSITE IT &amp; Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area &amp; you may support them as per your availability (weekdays, weekends).Tasks will be L1 &amp; L2 IT/Networking related like desktop support, Server/Rack part (Hard disk drives, etc.) hardware installation &amp; replacement. Provide on-site assistance (console access Router/Switch/Firewall etc.) to remote support.Base Skill Set:&#9989; Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms&#9989; Professionally trained &amp; certified in IT Infrastructure Library &amp; Windows Server Administration and also has a sharp focus on utilizing the programming techniques for various initiative activities&#9989; Basic understanding of DHCP, DNS, IP addressing, fixing wireless LAN, Ethernet desktop configuration issues, and subnetting.&#9989; Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devicesJob Type: Contract Contract length: 12 monthsPay: Rs1,000.00 - Rs1,500.00 per hourWork Location: On the road

Network Support Engineer

Explore 1961+ Customer support technician in Karachi this December. Find roles across top companies and apply now to boost your career.