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customer support technician t2

Applied Materials

<div>Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips &ndash; the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world &ndash; like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$37.00 - $51.20
Location:
Boise,ID
You&rsquo;ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible&mdash;while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We&rsquo;re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . 
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. 
Role Responsibilities:
<ul><li>Install, maintain, and upgrade customer equipment
</li><li>Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
</li><li>Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
</li><li>Train and mentor junior Field Service Engineers [Customer Engineers]
</li><li>Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
</li><li>Coordinate and communicate directly with customers
</li><li>Fulfill additional duties, as assigned 
</li></ul> 
Minimum Qualifications:
<ul><li>Completion of an Associate degree, military technical training, field service experience, or trade certification
</li><li>4-7 years of work experience in semiconductor industry or other equipment support industry
</li><li>Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
</li><li>Strong knowledge of hand tools and their appropriate usage, including digital multimeters
</li><li>Effective written and verbal communication skills
</li><li>Basic knowledge of Microsoft Excel, Word, and PowerPoint
</li><li>Possession of a valid driver&rsquo;s license and the ability to obtain a passport, if travel is required.
</li><li>Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols 
</li></ul> 
Physical Requirements:
 
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
No
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.</div>

Customer Support Technician (T2)

Open Country

Job Overview We are seeking a dynamic and energetic Customer Service Professional to join our team! In this role, you will be the frontline ambassador for our company, providing exceptional support and service to our diverse client base. Your enthusiasm and proactive approach will help build lasting relationships, resolve inquiries efficiently, and contribute to a positive customer experience. This paid position offers an exciting opportunity to develop your communication skills, expand your multilingual capabilities, and thrive in a fast-paced environment dedicated to excellence.Duties<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.</li><li>Assist clients with product or service information, troubleshooting issues, and resolving complaints with a positive attitude.</li><li>Maintain accurate records of customer interactions through data entry in our CRM system while ensuring confidentiality.</li><li>Support sales efforts by identifying customer needs and recommending suitable solutions or upgrades.</li><li>Collaborate with team members to improve service processes and share insights for continuous improvement.</li></ul>Requirements<ul><li>Multilingual skills are highly desirable; fluency in English plus additional languages enhances communication with diverse clients.</li><li>Previous experience in call center environments or customer support roles is preferred but not mandatory; we value enthusiasm and a willingness to learn!</li><li>Strong communication skills&mdash;both verbal and written&mdash;are essential for effective client interactions.</li><li>Proficiency in Microsoft Office applications (Word, Excel) and general computer skills are required for daily tasks.</li><li>Experience with data entry, typing accuracy, and analysis skills will help you excel in this role.</li><li>Knowledge of phone etiquette and outbound calling techniques ensures professional engagement with customers.</li><li>Ability to handle multiple tasks simultaneously while maintaining attention to detail is crucial. Join us as a Customer Service Professional and be part of a vibrant team committed to delivering outstanding client experiences! Your energy, bilingual abilities, and dedication will make a meaningful difference every day as you support our clients&rsquo; needs with confidence and care.</li></ul>Pay: From $39,000.00 per yearWork Location: In person

Customer Service Professional

<div>Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips &ndash; the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world &ndash; like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$37.00 - $51.20
Location:
Boise,ID
You&rsquo;ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible&mdash;while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We&rsquo;re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . 
As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. 
Role Responsibilities:
<ul><li>Install, maintain, and upgrade customer equipment
</li><li>Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from Senior Field Service Engineers [Customer Engineers]
</li><li>Collaborate with Senior Field Service Engineers [Customer Engineers] and/or the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges
</li><li>Train and mentor junior Field Service Engineers [Customer Engineers]
</li><li>Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems
</li><li>Coordinate and communicate directly with customers
</li><li>Fulfill additional duties, as assigned 
</li></ul> 
Minimum Qualifications:
<ul><li>Completion of an Associate degree, military technical training, field service experience, or trade certification
</li><li>4-7 years of work experience in semiconductor industry or other equipment support industry
</li><li>Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
</li><li>Strong knowledge of hand tools and their appropriate usage, including digital multimeters
</li><li>Effective written and verbal communication skills
</li><li>Basic knowledge of Microsoft Excel, Word, and PowerPoint
</li><li>Possession of a valid driver&rsquo;s license and the ability to obtain a passport, if travel is required.
</li><li>Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols 
</li></ul> 
Physical Requirements:
 
This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.</div>

Customer Engineer - (C2)

Creative Granite

Job Overview We are seeking a dedicated and reliable Personal Housekeeper, Childcare Provider, and Household Assistant to support a busy household. This role involves managing daily cleaning routines, providing attentive childcare, and assisting with household tasks to ensure a clean, organized, and nurturing environment. The ideal candidate will possess strong cleaning skills, childcare experience, and excellent customer service abilities to meet the needs of the family and maintain a high standard of household management.Responsibilities<ul><li>Perform comprehensive cleaning duties including residential cleaning, floor care, carpet cleaning, sanitation, and janitorial tasks to maintain a spotless living environment</li><li>Prepare and cook nutritious meals tailored to family preferences and dietary requirements</li><li>Manage laundry services including washing, folding, and organizing clothing and linens</li><li>Provide attentive childcare support, including supervising children&rsquo;s activities, assisting with homework, and ensuring their safety and well-being</li><li>Handle household organization tasks such as tidying up common areas, managing supplies, and maintaining cleanliness standards</li><li>Ensure proper sanitation protocols are followed to promote a healthy living space</li><li>Assist with custodial responsibilities related to household management or hotel-style housekeeping if needed</li><li>Offer excellent customer service by addressing household needs promptly and professionally</li></ul>Qualifications<ul><li>Proven experience in residential cleaning, housekeeping management, or janitorial services; hotel or commercial cleaning experience is a plus</li><li>Skills in cooking and meal preparation for family members</li><li>Knowledge of floor care techniques including carpet cleaning and sanitation procedures</li><li>Strong organizational skills with the ability to manage laundry and household chores efficiently</li><li>Childcare experience with a caring attitude towards children&rsquo;s safety and development</li><li>Excellent communication skills and a friendly demeanor to interact effectively with family members</li><li>Ability to work independently with minimal supervision while maintaining high standards of cleanliness and childcare</li><li>Prior experience in hospitality or custodial roles is advantageous</li><li>Flexibility to adapt to household routines and specific family needs</li></ul>This position offers an opportunity to contribute significantly to the comfort and well-being of a family while utilizing your diverse skills in housekeeping, childcare, and household management.Pay: $18.00 per hourWork Location: In person

Housekeeper, Cook, and Childcare Provider

WinCo Foods

<div><div>Job Summary</div><div></div><div> 
Maintains and replenishes stock in a safe and efficient manner to meet customer purchasing needs. Maintains an atmosphere of friendly, courteous customer service with an emphasis of taking care of the customer. Generally works 6-8 hour shifts between the hours of 9:00 pm to 9:00 am.</div><div></div><div> 
Typical Duties and Responsibilities</div><ul><li>
Seeks opportunities to welcome, engage, serve and thank customers. Maintains an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.</li><li>
Maintains the quality condition of all products; stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom.</li><li>
Cuts boxes in a precise manner and places small containers on shelves.</li><li>
Maintains a safe, secure and sanitary work environment.</li><li>
Orders products, cut cases, stacks, prices and marks merchandise.</li><li>
Builds product displays and operates related equipment such as hand trucks and pallet jacks.</li><li>
Performs all job duties and responsibilities with honesty and integrity.</li><li>
May performs checking duties with an emphasis on providing friendly, courteous, customer service.</li><li>
May train other employees.</li><li>
Performs other duties as assigned or needed.</li></ul>
Requirements<div>
Ability to:</div><ul><li>
Consistently provide friendly, courteous service to internal and external customers.</li><li>
Exhibit interpersonal skills with oral and written communication skills.</li><li>
Work varied nights in a 24/7 operation; including weekends and holidays.</li><li>
Reach, lift, stack and maneuver objects of varying dimensions and weights up to 40 lbs. within the range of floor level to overhead frequently.</li><li>
Lifts up to 50 lbs. occasionally.</li><li>
Push and pull hand trucks and pallet jacks containing product of substantial weight.</li><li>
Stand, walk and move rapidly for long periods of time.</li><li>
Bend, stoop, twist and turn frequently.</li><li>
Ensure safe and accurate completion of work activities.</li><li>
Perform repetitious work accurately and with mental alertness.</li><li>
Perform basic math (add, subtract, multiply and divide).</li><li>
Learn and memorize location of products, check stand and keyboard procedures, company policies, PLU codes, inventory control merchandising, and shipping and receiving procedures.</li><li>
Exhibit manual dexterity and good hand/ eye coordination to move freight.</li><li>
Work in varying weather conditions for performance of outdoor duties.</li><li>
Work with potential hazards with respect to equipment, tools and work aides.</li><li>
Work in freezer and cooler.</li><li>
Conduct visual inspection and merchandise being placed on shelves.</li><li>
Perform tasks requiring manual dexterity for placement of small items on hooks, shelves, etc.</li><li>
Must be 18 years of age or older.</li><li>
Perform primary duties efficiently and accurately.</li></ul><div>
Additional Requirements:</div><ul><li>
Food Handlers Certification (Per State Laws).</li></ul><div>
Machines Operated:</div><ul><li>
Electric and manual pallet jacks, handtruck, garbage and card board compactor.</li><li>
Fork lift as needed.</li><li>
Box knife.</li></ul><div>
The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.</div><div> 
As the WinCo Foods community continues to grow, our variety of perspectives and wide range of experiences are essential to our strategy and success. We are committed cultivating and celebrating an inclusive environment in which all employees are valued and respected.</div><div></div><div> 
Fraud alert: WinCo advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from WinCo by checking the official WinCo careers website.</div><div> 
Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.</div></div>

Overnight Stocker

Berry Street

<div>Location: Fully Remote
Schedule: Flexible
Compensation: Up to $85 per hour
Job Type: Full-time, Part-time
About the Role
We&rsquo;re looking for entrepreneurial, empathetic Registered Dietitians (RDs) and Certified Nutrition Specialists (CNSs) licensed in any state to help us bring medical nutrition therapy (MNT) to all. This role is a fully flexible 1099 role&ndash;work only when you&rsquo;d like to.
Who We Are
Berry Street is tackling America&rsquo;s most comprehensive health crisis: food. More than half of Americans are struggling with their relationship with food, are clinically overweight, or experience a chronic condition linked to their diet. Nutrition therapy is clinically proven to make a difference, and most commercial health insurance plans cover it at $0 out-of-pocket.
Berry Street empowers independent dietitians to accept insurance and grow thriving private practices by providing comprehensive credentialing, scheduling, referral, and technical support, as well as access to a vibrant, collaborative clinician community. We eliminate time-consuming admin so dietitians can focus on providing outstanding client care.
We believe everyone should have access to personalized nutrition therapy covered by insurance. Clinicians should be able to serve the communities they care about, not just those who can afford to pay out of pocket.
Dietitians working with Berry Street are committed to these pillars of high-quality care:<ul>
<li>Evidence-based: We provide quality care based on the latest clinical research. We actively track the quality of care to ensure better health outcomes and behavior change.</li>
<li>Approachable: Through client education and nutrition therapy, we utilize a realistic, sustainable approach to create behavior change that lasts.</li>
<li>Personalized: Our care plans are customized for each client based on their individual needs and concerns.</li>
<li>Compassionate: We approach our work with compassion and empathy, working closely with our clients and their care teams to create meaningful change.</li>
<li>Relationship-driven: You believe that successful behavior change comes from building deep, long-term relationships with your clients.</li>
</ul>What You&rsquo;ll Do:<ul>
<li>Provide life-changing medical nutrition therapy via remote sessions to clients who fit your areas of specialty.</li>
<li>Work from anywhere in the U.S. and choose the hours that fit your schedule best. This is a 1099-Contractor position.</li>
<li>Create personalized, evidence-based nutrition plans tailored to client needs and preferences.</li>
<li>Provide resources and educational materials to clients to support their health journey.</li>
<li>Strengthen client relationships to improve retention.</li>
<li>Use online telehealth tools to track progress, answer client questions, etc.</li>
<li>Stay current with the latest research and trends in nutrition and wellness.</li>
<li>Collaborate with other healthcare professionals if applicable to ensure comprehensive care for clients with complex health needs.</li>
<li>Maintain timely, accurate records of client sessions and progress.</li> 
</ul> 
 
Requirements 
You&rsquo;ll be a good fit for Berry Street if you're:<ul>
<li>A self-starter: You know how to take initiative and work independently and tirelessly for your clients and private practice.</li>
<li>Adaptable: You&rsquo;re comfortable in changing environments.</li>
<li>Growth-Oriented: You look to broaden your expertise and confidently support clients beyond your specialty.</li>
<li>Entrepreneurial: You&rsquo;re excited to take part in growing your client base and ultimately, a sustainable practice. You&rsquo;re a pro at marketing yourself (or excited to learn how). You&rsquo;re willing to invest time to build a relationship (ex. messaging, sharing materials, etc.) because that leads to better outcomes and more money in your pocket.</li>
<li>Resourceful: You proactively continue your professional education, ask questions, and seek information to overcome hurdles to your work.</li>
<li>Friendly, empathetic and focused on excellence: You approach every client interaction with empathy and a commitment to delivering an exceptional experience. You work to understand your clients&rsquo; unique goals and foster trust.</li>
</ul>What You&rsquo;ll Need:<ul>
<li>Active Registration by the Commission on Dietetic Registration (CDR) OR Board for Certification of Nutrition Specialists (BCNS)</li>
<li>For RDs: Licensed and in good standing in Nutrition/Dietetics in any state(s)</li>
<li>For CNSs: Must hold at least one state license</li>
<li>Licensed and in good standing in Nutrition/Dietetics in any state(s)</li>
<li>Experience working with clients remotely via telehealth platforms and comfort working with technology</li>
<li>Permanent residence within the United States</li>
<li>Ability to build and maintain strong relationships with your clients and Referral partners</li>
<li>Ability to quickly learn new methods and systems</li>
<li>A minimum of 8 hours per week of ongoing availability</li> 
</ul> 
 
Benefits 
<ul>
<li>Ability to define your own schedule</li>
<li>Expedited credentialing: See insurance clients in as few as 30 days</li>
<li>Intake &amp; scheduling support: Simplified booking, onboarding, and eligibility verification</li>
<li>End-to-end, guaranteed billing: Don't worry about denials or unpaid claims</li>
<li>Access to EHR for efficient client management</li>
<li>Charting Assistant: Time-saving tool that writes notes for you</li>
<li>Dashboard for practice insights: View your schedule, clients, payouts, and more</li>
<li>Peer community: Access to our private community of RDs and practice owners</li>
<li>Dedicated support: Customer service support 7-days a week for you and your clients</li>
<li>Workshops and professional development: Expert-led workshops on how to self-market your practice and other topics to uplevel your business</li>
<li>Marketing &amp; referrals: Promote your practice to thousands of potential clients</li></ul></div>

Remote Registered Dietitian or CNS - Flexible Hours, Work from Anywhere

Ada County

<div><div><div><h2 class="jobSectionHeader">General Summary</h2></div> 
<div> 
 
 
 
The Ada County Clerk&rsquo;s Office, proudly named one of Idaho&rsquo;s Best Places to Work multiple years in a row, is driven by a passion for public service and building trust in government. Our culture is rooted in kindness, joy, innovation, transparency, and a focus on what matters most: our customers and each other. If you have both the heart and the drive to serve the public, we&rsquo;d love to meet you. 
 
The Ada County Clerk&rsquo;s Office is a great place to work! Within Ada County, there are more than 2000 employees dedicated to enhancing our community&rsquo;s quality of life. Within the Clerk&rsquo;s Office there about 200 employees and this is an exciting opportunity to join a team that&rsquo;s making a real impact every day. 
 
Why Work With Us?
 We offer a competitive Total Rewards package that adds approximately 40% to your base salary, including:<ul><li>
Comprehensive medical, dental, and vision coverage</li><li>
Generous vacation and sick leave starting day one</li><li>
11 paid holidays each year</li><li>
One of the nation&rsquo;s top state retirement systems (11.96% employer contribution)</li><li>
457(b) plan with up to 3% county match, plus a 401(k)</li><li>
Paid parental leave, life insurance, and wellness programs</li><li>
Ongoing training opportunities</li></ul> 
What We Do 
 
The Ada County Clerk&rsquo;s Office serves the community through five divisions: Court Clerks, Recorders, Auditors, Elections, and Community Programs. If you have ever voted, filed court documents, obtained a marriage license, applied for rental assistance or researched how your property tax dollars are spent, you&rsquo;ve experienced our work firsthand. We do our best each and every day to make sure Ada County citizens have a smooth and efficient experience with our office. 
 
Learn more about Ada County Clerk's Office by visiting our website. Ada County Clerk's Office
REQUIRED: A letter of interest and an updated resume must be submitted with your application to be considered for any Clerk&rsquo;s Office positions. 
POSITION GENERAL SUMMARY: 
This position performs clerical and support functions related to the court system. A Domestic Civil Support Deputy Court Clerk will be trained in File and Serve, Odyssey (web-based computer system that manages court cases), and Customer Service Phone Support. Domestic Civil Support Clerks are responsible for monitoring databases, processing confidential documents including new and consecutive filings, scheduling hearings, preparing and distributing official documents and communications, implementing court policies and procedures, and providing phone support to assist parties and the legal community with questions and concerns. 
 
DISTINGUISHING FEATURES OF THE CLASS: 
Work is performed under well established guidelines set forth by Idaho Code and requires a high degree of accuracy and attention to detail. A Domestic Civil Support Deputy Court Clerk performs varied, moderately complex work over a comprehensive realm of legal actions that require the clerk to have a broad knowledge of the court system in order to perform the more complex functions of this job. 
 
Work duties are associated with family law cases such as: Divorces With and Without children, Custody and Paternity, Child Support, Civil Protection Orders, and more. Due to the complexity, time-sensitivity, volume of emergency/expedited pleadings, communication scope, and variety of tasks, this is considered an advanced Civil Support Clerk position, requiring a high degree of accuracy and organization in accordance with strict court timelines. 
 
This role supports the Clerk's mission to serve and build trust. The incumbent is expected to demonstrate kindness, be joyful, support innovation, communicate transparently, and remain focused on work that supports the Court's core responsibilities and service to the community and our team.</div>
<div><h2 class="jobSectionHeader">Essential Functions</h2></div>
<div><ul><li>Process all types of cases and documents presented to court, handling a high volume of sensitive casework;</li><li>
Administers database management for specific areas of law, maintaining a high degree of accuracy and attention to detail;</li><li>
Processes Civil Protection Orders on a daily basis, maintaining strict court timelines;</li><li>
Communicates extensively and effectively with in-court clerks, in-court supervisors, law enforcement agencies, and judges for the carrying out of sensitive and timely court proceedings.</li><li>
Creates case files, performs data entry, maintains files and other records;</li><li>
Reviews documents presented for compliance to standards;</li><li>
Sets hearing dates and performs duties related to scheduling and calendaring;</li><li>
Explains policies and procedures pursuant to requests of the public attorneys and other officials and departments;</li><li>
Provides phone support to customers;</li><li>
Operates office equipment;</li><li>
Researches records requests;</li><li>
Sorts, stamps, records and files a wide variety of legal and judicial materials;</li><li>
Reads and routes incoming mail and assembles files and other materials to facilitate reply;</li><li>
Responds to correspondence;</li><li>
Maintains high level of confidentiality;</li><li>
Receives and processes paper filings, including on-site and in-person processing;</li><li>
Facilitates adherence of business operating hours and court schedules, including arriving punctually and on time for work.</li></ul> 

ADDITIONAL FUNCTIONS: 
<ul><li>
Cross train in other areas to perform the work of others for vacations, illness, etc.;</li><li>
Performs related functions as required.</li></ul></div>
<div><h2 class="jobSectionHeader">Job Requirements</h2></div>
<div><ul><li>Must have a high school diploma or equivalent;</li><li>
Knowledge of legal procedures documents and terminology preferred;</li><li>
Skill in the operation of computers, including familiarity with database applications;</li><li>
Skill in coordinating and prioritizing multiple requests;</li></ul><ul><li>
Ability to review documents for accuracy, completeness, and compliance;</li><li>
Ability to ensure effective and adequate flow of information with relevant stakeholders;</li><li>
Ability to type documents and correspondence with a high degree of accuracy.</li></ul><ul><li>
Ability to understand and follow verbal and written directions;</li><li>
Ability to communicate verbally and in writing;</li><li>
Ability to maintain confidentiality;</li><li>
Ability to maintain harmonious working relationships with other employees and the public.</li></ul></div>
<div><h2 class="jobSectionHeader">Work Environment &amp; Physical Demands</h2></div>
<div><ul><li>May be required to lift or move up to 25 pounds;</li><li>
Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;</li><li>
Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks.</li></ul> 

DISCLAIMER: 
To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran&rsquo;s Preference for all County jobs except for those deemed &ldquo;key positions&rdquo; in accordance with Title 65, Chapter 5 of Idaho Code.</div></div></div>

Deputy Court Clerk/Civil Support-Domestic Clerk

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