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deputy manager performance management

Mezan group

Company DescriptionMezan Group, established in 1983, is a leading producer of food and lifestyle products in Pakistan, known for Mezan Oil &amp; Banaspati, Mezan Tea, Olivola Olive Oil, Mezan Beverages, and Mezan Properties. The company is committed to providing healthy, balanced food products while promoting a sustainable, nature-friendly environment. With modern factories, state-of-the-art equipment, and a dynamic team, Mezan delivers high-quality brands to consumers nationwide.Role DescriptionMezan Group is seeking a dynamic and detail-oriented Deputy Manager &ndash; Performance Management to join our Human Resources team in Karachi.This role is ideal for HR professionals who are passionate about driving organizational performance, strengthening people capabilities, and embedding a high-performance culture across the organization.Key Responsibilities:<ul><li>Lead and manage the Performance Management Cycle, including goal setting, mid-year reviews, and annual performance evaluations across the Group.</li><li>Ensure effective alignment of individual objectives with organizational strategy and business goals.</li><li>Coordinate with departmental heads to establish KPIs, scorecards, and performance metrics.</li><li>Analyze performance data and provide insights to leadership for informed decision-making.</li><li>Facilitate calibration sessions to ensure fairness, consistency, and transparency in performance evaluations.</li><li>Support the design and implementation of performance improvement plans (PIPs) and development initiatives.</li><li>Drive automation and process improvements within the performance management framework.</li><li>Collaborate with HR Business Partners to identify talent development and succession planning opportunities.</li></ul>Qualifications &amp; Experience:<ul><li>Master&rsquo;s degree in Human Resources, Business Administration, or a related discipline.</li><li>5&ndash;7 years of relevant HR experience, with strong exposure to Performance Management and HR analytics.</li><li>Strong analytical, stakeholder management, and communication skills.</li><li>Proficiency in HRIS systems and performance management tools will be an added advantage.</li></ul>If you are passionate about enabling people and performance, we invite you to apply and join the Mezan family.We are an Equal Opportunity Employer and also encourage female candidates to apply.Job Type: Full-timePay: Rs150,000.00 - Rs225,000.00 per monthExperience:<ul><li>PMS: 3 years (Required)</li><li>OD: 3 years (Required)</li></ul>Work Location: In person

Deputy Manager Performance Management

Human Capital HR Solutions

Deputy Manager &ndash; Shared Services (Persistency, Post Issuance &amp; Channel Engagement)Human Capital HR Solutions (HC) is hiring on behalf of a reputable client in the Insurance Sector for the position of Deputy Manager &ndash; Shared Services. We are looking for a dynamic professional with strong analytical and operational expertise to manage persistency initiatives, post-issuance servicing, and channel engagement.Industry: Insurance Location: Head Office, Karachi Qualification: Bachelor&rsquo;s or above Experience: 05&ndash;08 Years Package: Market CompetitiveKey Requirements<ul><li>Strong understanding of the insurance sector, especially Bancassurance, Operations, and Post-Issuance processes</li><li>Strong analytical skills with proficiency in MS Excel and reporting tools</li><li>Excellent communication, follow-up discipline, and stakeholder management abilities</li><li>Ability to work in a fast-paced environment with tight timelines</li></ul>Key Responsibilities<ul><li>Drive persistency initiatives and improve renewal performance</li><li>Oversee post-issuance servicing and ensure timely resolution of customer requests</li><li>Strengthen coordination and engagement with channel partners and regional sales teams</li><li>Manage reporting, reconciliation, and compliance requirements</li><li>Support operational enhancements and process improvements across the channel</li></ul>How to Apply Send your resume to: careers1.hc@gmail.com CC: careers@humancapitalintl.com Please mention &ldquo;Deputy Manager &ndash; Shared Services&rdquo; in the subject line.Follow our social accounts for the latest job opportunities:&middot; Instagram: https://www.instagram.com/humancapitalhrsolutions/&middot; LinkedIn: https://www.linkedin.com/company/human-capital-hr-solution/&middot; Facebook: https://www.facebook.com/humancapitalhrsolution/Job Type: Full-timeWork Location: In person

Deputy Manager – Shared Services (Persistency, Post Issuance & Channel Engagement)

Joyland (Pvt) Ltd

Joyland Ltd is looking for Deputy Manager Accounts KHILocation: Karachi (Only)Salary: 150k-160kQualification: CA Finalist, ACCAExperience: 2-3 years of relevant experience in any reputable industry.Job Description<ul><li>Reporting monthly accounts.</li><li>Performing order-wise costing and evaluation.</li><li>Conducting monthly stock audits and performance analyses.</li><li>Ensuring proper accounting of the procure-to-pay (P2P) cycle.</li><li>Fund management and implementing internal controls for cash handling.</li><li>Liaison with banks and handling related issues.</li><li>Ensuring proper books &amp; and procedures of inwards and outwards are maintained per applicable state laws.</li><li>Monitoring invoicing, payment, and recovery.</li><li>Ensuring proper taxation, filing, and managing related issues.</li><li>Review, analyze &amp; and recommend procedures for effective operations.</li><li>Facilitation of external audits, &amp; book closures.</li><li>Any other duty as assigned by management.</li></ul>Interested candidates can share their resumes at arisha.naveed@joyland.com.pk or WhatsApp at 03488801506.Job Type: Full-timePay: Rs150,000.00 - Rs160,000.00 per monthWork Location: In person

Deputy Manager Accounts

Imtiaz Group (SMC Private) Ltd.

Position: Deputy Category Manager &ndash; Health &amp; BeautyJob Purpose: To support category planning and execution for Health &amp; Beauty products by driving sales, optimizing assortment, managing vendors, and ensuring competitive pricing strategies.Key Responsibilities:<ul><li>Assist in developing and executing category strategies to achieve sales and margin targets</li><li>Manage product assortment, new product listings, and delisting of slow-moving items</li><li>Analyze sales data, market trends, and competitor activity to identify growth opportunities</li><li>Coordinate with suppliers for pricing, promotions, and trade deals</li><li>Ensure product availability and optimal stock levels across stores</li><li>Work closely with merchandising and operations teams for in-store execution</li><li>Monitor category performance and prepare regular reports</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (MBA preferred)</li><li>4&ndash;5 years of experience in category management, preferably in Health &amp; Beauty or FMCG</li><li>Strong analytical and negotiation skills</li><li>Good understanding of skincare, cosmetics, and personal care products</li><li>Proficiency in Excel,SAP and retail reporting tools</li></ul>Interested and eligible candidates can share updated resume at jobs@imtiaz.com.pk. Please mention Position Title - City in email subject line.Job Type: Full-timeWork Location: In person

Deputy Category Manager - Health & Beauty

Dany Technologies

Job Summary:We are looking for a proactive and performance-driven Deputy Manager &ndash; Customer Experience to lead and optimize the outbound ordering confirmation process. This role is responsible for ensuring timely order verification, reducing cancellations, improving conversion rates, and delivering a seamless customer interaction experience.The ideal candidate will combine leadership, operational efficiency, and strong customer communication skills to drive measurable results.Key Responsibilities:Oversee and manage the outbound order confirmation team.Ensure all online and COD orders are verified within defined SLAs.Monitor call quality, productivity, and confirmation conversion rates.Reduce order cancellations and RTO (Return to Origin) through effective verification strategies.Develop scripts and communication standards to enhance customer engagement.Train, coach, and mentor team members to maintain service excellence.Analyze daily/weekly performance metrics and prepare management reports.Coordinate with Operations, Logistics, and Sales teams to resolve order-related issues.Handle escalated customer concerns professionally and efficiently.Implement process improvements to enhance operational efficiency.Required Qualifications &amp; Experience:Bachelor&rsquo;s degree in Business Administration or related field.3&ndash;5 years of experience in Customer Experience / Call Center Operations (Outbound preferred).Minimum 1&ndash;2 years in a supervisory or assistant managerial role.Strong understanding of e-commerce order lifecycle.Excellent communication and conflict-resolution skills.Experience with CRM systems and reporting tools.Job Type: Full-timeWork Location: In person

Deputy Manager – Customer Experience (Ordering Confirmation – Outbound)

M/s. Nelson Paints Industries Pvt Ltd

Nelson Paint Industries (Pvt) Ltd is seeking for a Male Deputy Manager &ndash; Systems &amp; Compliance (IMS / QHSE)Location: Korangi Industrial Area Karachi, Pakistan Experience Required: 5&ndash;8 YearsAbout the RoleWe are seeking a Deputy Manager &ndash; Systems &amp; Compliance to lead and manage the organization&rsquo;s Integrated Management System (IMS). The role is responsible for implementing, maintaining, and continuously improving systems aligned with ISO 9001, ISO 14001, and ISO 45001 standards.The ideal candidate will ensure organizational compliance with international standards, regulatory requirements, and internal policies while promoting a culture of quality, environmental responsibility, and workplace safety.Key ResponsibilitiesIntegrated Management System (IMS)<ul><li>Lead the implementation and continual improvement of the Integrated Management System (IMS).</li><li>Ensure compliance with ISO 9001, ISO 14001, and ISO 45001 standards.</li><li>Develop and maintain SOPs, policies, procedures, work instructions, and documentation.</li><li>Coordinate with cross-functional departments to align processes with IMS requirements.</li><li>Ensure standardization and control of organizational documentation.</li></ul>Certification &amp; Compliance<ul><li>Plan and coordinate ISO certification and surveillance audits.</li><li>Ensure compliance with local regulatory, environmental, and safety laws.</li><li>Liaise with external auditors, consultants, and certification bodies.</li><li>Ensure timely closure of audit observations and non-conformities.</li></ul>Internal Audit Management<ul><li>Develop and execute the annual internal audit plan.</li><li>Conduct internal audits across departments.</li><li>Identify system gaps, risks, and improvement opportunities.</li><li>Monitor Corrective and Preventive Actions (CAPA).</li></ul>Risk Management &amp; Continuous Improvement<ul><li>Facilitate risk assessment and mitigation planning.</li><li>Promote process improvement initiatives across departments.</li><li>Monitor KPIs related to quality, environment, and occupational health &amp; safety.</li><li>Support management in strategic compliance initiatives.</li></ul>Training &amp; Awareness<ul><li>Conduct IMS awareness and ISO training sessions.</li><li>Develop internal training materials and compliance programs.</li><li>Promote a culture of quality, safety, and environmental responsibility.</li></ul>Documentation &amp; Reporting<ul><li>Maintain IMS records and documentation in line with ISO standards.</li><li>Prepare audit reports, compliance reports, and management reports.</li><li>Facilitate Management Review Meetings (MRM).</li></ul>Qualifications<ul><li>MBA / Master&rsquo;s Degree in Quality Management, Environmental Management, Engineering, or a relevant field</li><li>ISO 9001, ISO 14001, ISO 45001 Lead Auditor Certification will be preferred</li></ul>Experience<ul><li>5&ndash;8 years of relevant experience in IMS / QHSE / Compliance within a manufacturing environment</li><li>Experience in ISO implementation and certification processes</li><li>Strong background in process documentation and internal auditing</li></ul>Key Skills<ul><li>Strong knowledge of ISO 9001, ISO 14001, ISO 45001</li><li>SOP development and process documentation</li><li>Internal auditing and compliance management</li><li>Risk assessment and corrective action management</li><li>Analytical and problem-solving abilities</li><li>Cross-functional coordination</li><li>Strong communication and reporting skills</li></ul>Work Location: In person

Deputy Manager Systems & Compliance (IMS, QHSE & Audits)

Dynamic equipment and control pvt Ltd 

We're Hiring | Service ManagerDynamic Equipment and Control is hiring a Deputy Manager Service for its sister concern, Dysin Automobiles Limited, at its Regional Office, Karachi.Key Responsibilities:<ul><li>Oversee all technical matters and spare parts sales for the South Region</li><li>Train &amp; mentor the technical team to ensure high-quality service</li><li>Drive spare parts sales and manage related operations efficiently</li><li>Achieve monthly sales targets consistently</li></ul>Required Experience:8&ndash;10 Years of relevant experience in the automobile industry, preferably in commercial vehicleQualification: Bachelor's or Master's degree in Automotive EngineeringWork Location: Regional Office KarachiPay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Deputy Manager Service - Karachi

Explore 1470+ Deputy manager performance management in Karachi this March. Find roles across top companies and apply now to boost your career.