creative services coordinator Jobs in Indianapolis

creative services coordinator

graphic designer

project coordinator

design coordinator

Crate and Barrel

<div>The Design Coordinator supports the design experience by organizing and managing appointments, store events, and sales aids. The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers with consultations, projects, and customer outreach.
A day in the life as a Design Coordinator...<ul><li>
Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects</li><li>
Own the organization and replenishment of sales aids.</li><li>
Conduct post-purchase customer outreach</li><li>
Support Designers and Leaders by managing pipeline activities and in-store events</li><li>
Assist customers on the floor and pass them off to Designers as appropriate</li><li>
Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, and catalog</li><li>
Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends</li><li>
Act as the point person and maintain partnerships with CDST and B2B departments</li><li>
Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills</li><li>
Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services</li><li>
Assist Designers with in-home and in-store consultations</li><li>
Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service</li><li>
Support store training and education on design services to drive a clear understanding of design services and offerings</li><li>
Support large-scale projects as assigned.</li></ul>
What you'll bring to the table...<ul><li>
Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles</li><li>
Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs</li><li>
Ability to stay up to date on market trends</li><li>
Ability to be an agent of change and shift quickly as our business evolves</li><li>
Proven track record of building long-lasting relationships with customers</li><li>
Interpersonal skills; team player</li><li>
Strong organizational skills</li></ul>
What you'll bring to the table...<ul><li>
1+ years of relevant experience in Retail or Customer Service</li><li>
Experience organizing events</li><li>
Proficient in Google platforms, virtual communication, and appointment management systems</li></ul></div>

Design Coordinator

Labcorp

<div>Labcorp is seeking a hybrid Regional Study Coordinator to join our Central Labs Services team in Indianapolis.
Job Responsibilities<ul><li>
Act as regional liaison between Global Study Manager and various CCLS departments involved in the study</li><li>
Act as regional liaison between assigned Client representatives (eg. CRA, Site Monitors) and the corresponding local CCLS platform; occasionally, the Regional Study Coordinator can represent Global Study Manager in interactions with the main client contact</li><li>
Close collaboration with the Global Study Manager for all study related aspects that are pertaining to the corresponding local platform and through all study stages, from set-up to closure</li><li>
Review the study Statement of Work to ensure local feasibility and make appropriate recommendations to the Study Design Lead</li><li>
Ensure a detailed knowledge of the SOW specifications and very good understanding of how the SOW specifications impact every operational aspect of the clinical trial</li><li>
Manage day-to-day local study related activities, especially logistics, monitoring and study supplies, keeping the Global Study Manager informed of any study development</li><li>
Monitor, track and provide resolution to all local study issues, keeping the Global Study Manager in the communication loop</li></ul>
The Regional Study Coordinator is expected to interact internally on a regular basis and occasionally with external clients throughout all job duties mentioned above.
Minimum Qualifications<ul><li>
High school diploma or equivalent</li><li>
Two or more years of professional experience in a scientific or laboratory setting</li></ul>
Preferred Qualifications<ul><li>
Bachelor&rsquo;s degree in a life science discipline</li></ul>
Additional Job Standards<ul><li>
Proven ability to plan, prioritize, and manage workload in a fast‑paced environment</li><li>
Strong communication and organizational skills</li><li>
Excellent attention to detail with a collaborative, team‑oriented mindset</li><li>
Demonstrated experience facilitating meetings and engaging effectively with clients</li></ul>
At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.
Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world&rsquo;s largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines.
Application Window: Closes at the end of the day March 20, 2026.
Pay Range: 60-65K
All job offers will be based on a candidate&rsquo;s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN &amp; Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.</div>

Regional Study Coordinator - Central Labs Services - Clinical Research

Indiana University Health

<div><div><div><div><h1 class="jobSectionHeader">Coordinator-Administrative Executive</h1>
</div></div><div></div><div><h2 class="jobSectionHeader">Job Description</h2>
<div>Overview
Coordinator-Administrative Executive
Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Corporate Affairs Administration team in the role of Coordinator-Administrative Executive.
The Coordinator-Administrative Executive provides comprehensive administrative and technical support to executive leadership (EVP, SVP, and President). Responsibilities include managing schedules and calendars; coordinating meetings and events; preparing detailed travel arrangements; managing and processing invoices and expense approvals; and handling inquiries and other requests as directed. This role operates with minimal guidance and direction, anticipating and proactively addressing administrative and technical issues and challenges as they arise. Exercising strong independent judgment, the Executive Administrative Coordinator anticipates potential issues and challenges and recognizes the specific needs of their leader(s). 
Key Relationships
Reports to: Executive Vice President-Chief Administrative Officer 
Candidate Qualifications
Candidates for the position will be evaluated according to the following criteria and competencies.<ul><li>
Bachelor's degree or equivalent years of experience required.</li><li>
Requires 5-7+ years of relevant experience.</li><li>
Experience with matrix organization and complex work environment preferred.</li><li>
Requires experience with document preparation / materials management for top level executives.</li><li>
Requires strong proficiency in MS office (Word, PowerPoint, Excel).</li><li>
Requires progressive experience in receiving, analyzing, and interpreting complex data and information.</li></ul> 
Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana&rsquo;s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation&rsquo;s healthiest states.
IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system&rsquo;s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.
Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status. 

</div><div>We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
</div></div></div><div></div><div><div><div>Indiana University Health is Indiana&rsquo;s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We&rsquo;re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.</div></div></div></div>

Coordinator-Administrative Executive

Hoffmaster

For more than 75 years, Hoffmaster has elevated the way people dine, entertain and bake though premium sustainable tableware. Be a part of what's next and Elevate Your Career with Hoffmaster!
 
Bring Brands to Life. Execute with Precision. Support Creative Impact.
 Are you a detail-oriented creative professional who enjoys turning concepts into polished, production-ready materials? We’re looking for a Creative Services Coordinator to support the execution of marketing assets and ensure brand consistency across a wide range of materials.
 In this role, you’ll collaborate closely with designers and marketing teams to produce high-quality collateral, manage digital assets, and support the technical execution of creative projects. From catalogs to packaging to sales materials, you’ll play a key role in bringing Hoffmaster’s brand to life across multiple channels.
 What You’ll Do
 <ul>
<li>Execute high-quality marketing materials, designing and producing collateral such as catalogs, flyers, sales tools, and packaging using established templates and brand standards.</li>
<li>Support catalog and large-scale collateral production, assisting in the layout and design of Hoffmaster and distributor catalogs.</li>
<li>Translate creative concepts into production-ready assets, replicating and adapting designs for packaging, print, and other applications.</li>
<li>Collaborate with creative and marketing teams, working closely with designers to ensure accurate execution of brand vision across all materials.</li>
<li>Manage digital assets and file organization, maintaining structured, up-to-date libraries for images, artwork, and marketing files.</li>
<li>Coordinate with external print vendors, supporting production processes and ensuring quality and accuracy of printed materials.</li>
<li>Conduct light market and visual research, gathering inspiration and insights to support creative projects and brand alignment.</li>
<li>Support multimedia content creation, assisting with basic photography and video editing as needed.</li>
<li>Ensure accuracy and consistency across deliverables, managing multiple projects while meeting deadlines and maintaining brand standards.</li>
</ul>
Why This Role Matters
 Strong, consistent branding is critical to how Hoffmaster shows up in the market. In this role, you’ll ensure creative concepts are executed accurately and efficiently helping deliver high-quality materials that support sales, marketing, and customer engagement across every channel.
 
Let’s connect!
 At Hoffmaster, we believe every person deserves to feel successful. That’s why we provide a total rewards package designed to support our employee’s success –at work, at home, and in life. This includes: Medical, Dental, Vision, Life and Disability insurances, Tuition and Student Loan repayment assistance, Physical and Mental wellness programs, Paid vacation and holidays, Employee Assistance Program, and more. Learn more about our Benefits at HoffmasterBenefits.com!
 The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
 Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
 Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Creative Services Coordinator

Gray Residential Services

TO APPLY: CALL OR TEXT 812-530-6901 TO SCHEDULE AN INTERVIEW.<ul><li>Text &quot;LPN&quot; for the Full-Time Licensed Practical Nurse position.</li><li>Text &quot;QMA&quot; for the PRN Clinical Medication Coordinator position.</li></ul>Clinical Coordinator Openings: LPN (Full-Time) &amp; QMA (PRN)Gray Residential Services Location: Indianapolis | Greenwood | NoblesvilleJob SummaryWe are seeking energetic and dedicated Clinical Coordinators to join our healthcare team as LPN (Licensed Practical Nurse) full-time and QMA (Qualified Medication Aide) PRN (as needed). In this vital role, you will serve as a key member of the clinical staff&mdash;coordinating client care, ensuring compliance with healthcare standards, and supporting the delivery of exceptional medical services. Your proactive approach will help foster a safe, compassionate environment where residents receive the highest quality of care. This position offers an exciting opportunity to work in diverse settings!The RoleJoin us at Gray Residential Services! We are seeking high-standard clinical professionals to join our growing team serving individuals with intellectual and developmental disabilities (IDD). Both roles report to the Program RN and are essential to maintaining the &quot;Gray Standard&quot; of clinical excellence and waiver-based care in Indiana.Option 1: Licensed Practical Nurse (LPN) &ndash; Clinical Coordinator<ul><li>Status: Full-Time</li><li>Salary: $50,000 &ndash; $60,000 per year</li><li>Focus: Clinical oversight, staff training, and field advocacy.</li><li>Key Responsibilities: Review risk protocols, lead medication administration training for new DSPs, conduct on-site visits, and provide rotating after-hours on-call support.</li></ul>Option 2: QMA &ndash; Clinical Medication Coordinator<ul><li>Status: PRN (As Needed / High Flexibility)</li><li>Pay: Starting at $24.00 per hour</li><li>Focus: Medication management, pharmacy relations, and quality auditing.</li><li>Key Responsibilities: Monitor cycle fills/Paper MARs, resolve Prior Authorizations (PA), conduct on-site medication audits, and serve as a subject matter expert for staff.</li></ul>Core Responsibilities<ul><li>Clinical Operations: Coordinate daily operations ensuring smooth workflow and adherence to healthcare protocols.</li><li>Medication Excellence: Support medication administration, including injections and IV infusions, following strict safety procedures and HIPAA regulations.</li><li>Documentation: Maintain detailed medical records (Paper MAR) ensuring compliance with ICD-9/ICD-10 and CPT coding standards.</li><li>Triage &amp; Assessment: Assist with client assessments and conduct triage for urgent medical issues, providing appropriate interventions or referrals.</li><li>Specialized Support: Monitor client status during treatments such as catheterization, tube feeding, or ventilator management; assist with phlebotomy or sterile processing when required.</li><li>Education: Provide health coaching on pain management, nutrition, and medication adherence to residents and their families.</li></ul>Minimum Qualifications (Both Roles)<ul><li>Licensure: Valid LPN license or QMA certification in good standing.</li><li>Logistics: Must be at least 18 years of age with a valid driver&rsquo;s license, current liability insurance, and a dependable vehicle for travel between sites.</li><li>Compliance: Current negative TB test, American Red Cross CPR Certification and acceptable criminal history background checks.</li><li>Character: Must demonstrate empathy for the individuals we serve and the ability to represent the department with tact and diplomacy.</li></ul>Benefits<ul><li>401(k) &amp; 401(k) matching</li><li>Flexible schedule</li><li>Paid orientation and training</li><li>Referral program</li></ul>SCHEDULE YOUR INTERVIEW TODAY!CALL OR TEXT 812-530-6901<ul><li>Text &quot;LPN&quot; for Full-Time.</li><li>Text &quot;QMA&quot; for PRN.</li></ul>Pay: $24.00 - $28.85 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Flexible schedule</li><li>Referral program</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Do you have a valid Indiana LPN License (for the LPN position) or a current Indiana QMA Certification (for the QMA position)?</li><li>Do you have experience working with the IDD/Medicaid Waiver population? Please describe.</li><li>Do you have a valid driver's license, current liability insurance, and a dependable vehicle for site visits or travel between residential sites?</li><li>(For QMA applicants) Are you comfortable resolving Prior Authorization (PA) issues and communicating directly with pharmacies/physicians?</li><li>Do you have a current negative TB test, American Red Cross CPR Certification and are you able to pass an acceptable criminal history background check?</li></ul>Work Location: In person

Clinical Coordinator Openings: LPN (Full-Time) & QMA (PRN)

<div><div><div><div><h1 class="jobSectionHeader">Project Coordinator - Clinical Education</h1>
</div></div><div></div><div><h2 class="jobSectionHeader">Job Description</h2>
<div>Overview
Project Coordinator &ndash; Clinical Education (Part Time)
Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Academic Affairs Administration team in the role of Project Coordinator &ndash; Clinical Education.
We are seeking a highly organized, detail‑oriented, and adaptable coordinator to support onboarding and training efforts for physicians, residents, and advanced practice providers across IU Health. This role provides essential coordination for quality &amp; safety training, controlled substance prescribing education, and other clinical onboarding activities. With a strong emphasis on communication, data management, and cross‑functional collaboration, the Project Coordinator plays an important role in preparing hundreds of new physicians and residents each year to practice safely and effectively within IU Health.
Key Relationships
Reports to: Director &ndash; Clinical Education
Direct reports: None
Shift: Part-time, Tuesday &ndash; Friday; hybrid model; 1-2 days in office
Location: Indianapolis, IN
The Scope:
This role supports Clinical Education operations within Academic Affairs Administration, including:<ul><li>
Physician onboarding coordination</li><li>
Collaboration with IU Health Medical Group</li><li>
Scheduling and facilitating resident training sessions</li><li>
Managing logistics for Quality &amp; Safety and Controlled Substance Prescribing training</li><li>
Supporting onboarding for 450+ residents who start each June</li></ul> 
The Project Coordinator acts as a key operational partner, helping to manage timelines, classroom coordination, communication, spreadsheets, and data systems to ensure training runs smoothly and consistently.
Candidate Qualifications
Candidates for this position will be evaluated according to the following criteria and competencies.<ul><li>
Bachelor's degree in related field or equivalent years of experience required.</li><li>
Clinical license and/or other certifications may be required per unit/department specialty according to patient care policies.</li><li>
0&ndash;3 years of experience is required.</li><li>
Experience with matrix organization and complex work environment a plus.</li><li>
Experience exhibiting professional judgment and diplomacy in handling unexpected problems and frequent interruptions is required.</li><li>
Requires basic proficiency in Microsoft Office (Word, PowerPoint, Excel).</li></ul> 
Key Responsibilities:<ul><li>
Coordinate onboarding activities for physicians, residents, and advanced practice providers.</li><li>
Manage logistics for Quality &amp; Safety training, including class assignments, rosters, materials, and attendance tracking.</li><li>
Serve as a second set of hands in the classroom during large training events and orientations.</li><li>
Support controlled substance prescribing education sessions.</li><li>
Partner closely with IU Health Medical Group to schedule onboarding timelines, confirm attendance, and communicate instructions.</li><li>
Communicate directly with physicians and clinical trainees regarding training schedules and requirements.</li><li>
Prepare and send agendas, reminders, updates, and follow‑ups to participants and leaders.</li><li>
Manage training spreadsheets, class assignments, tracking data, and database updates.</li><li>
Utilize Excel and other systems to organize large volumes of training information.</li><li>
Support reporting to leadership and ensure accuracy of records.</li><li>
Work in a highly collaborative environment with educators, clinical leaders, coordinators, and administrative partners.</li><li>
Support departmental initiatives and project activities as needed.</li><li>
Assist other coordinators on the team and contribute to shared team goals.</li></ul> 
The &ldquo;DNA&rdquo; for Success<ul><li>
Organized &amp; Detail‑Driven: You thrive on managing details, timelines, class schedules, and onboarding logistics.</li><li>
Strong Communicator: You interact comfortably with physicians, residents, clinical leaders, and administrative staff.</li><li>
Spreadsheet &amp; Data Confident: You are comfortable managing Excel spreadsheets, databases, rosters, and reports.</li><li>
Flexible &amp; Adaptable: You work well in a fast‑paced and evolving environment, juggling multiple priorities.</li><li>
Problem Solver: You navigate unexpected issues with professionalism and resourcefulness.</li><li>
Self‑Directed: You can work independently within a small team and take initiative without handholding.</li><li>
Collaborative &amp; People‑Focused: You support a diverse set of stakeholders from patients to surgeons to administrative staff with ease.</li><li>
Comfortable in &ldquo;Controlled Chaos&rdquo;: You remain steady and organized amid shifting schedules, large onboarding events, and changing needs.</li><li>
Idea Generator: You bring new ideas to improve processes, enhance training operations, and support your team.</li></ul> 
Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana&rsquo;s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation&rsquo;s healthiest states.
IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system&rsquo;s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.
Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status. 

</div><div>We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
</div></div></div><div></div><div><div><div>Indiana University Health is Indiana&rsquo;s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We&rsquo;re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.</div></div></div></div>

Project Coordinator - Clinical Education

OrthoIndy

<div>Facility: OrthoIndy Hospital Northwest, Indianapolis, IN 
Department: OI Support Services 
Shift Details: Full-time hourly, Monday-Friday 8 am &ndash; 5 pm; comprehensive benefits package included! Training in-office for 90 days, then 100% remote.
At OrthoIndy everything we do is about creating a caring, connected and committed workforce that directly improves the quality of life for our employees and customers. 
Be part of something great!
At OrthoIndy, we provide leading-edge bone, joint, spine and muscle care from 13 OrthoIndy locations throughout Central Indiana, staying true to our mission and our patients by offering a full range of procedures and treatment options. We have over 80 physicians in our practice and we continue to be one of the most highly respected and trusted orthopedic practices in the Midwest. OrthoIndy has received national recognition for patient safety and orthopedic excellence and our philosophy is a physician-owned hospital model where patients experience superior service, safety and patient satisfaction because physicians are involved in every aspect of your care.
General Statement of Duties:
The Clinical Patient Services Coordinator is the providers first line to the extension of their clinical practice and the patients&rsquo; primary point of contact. The Patient Service Coordinator serves as the main point of contact for assigned Physicians. The Coordinator establishes a patient friendly environment to facilitate communication between patients and OrthoIndy. Primary areas of focus include surgery or procedural scheduling, triage of patient questions and daily problem solving to ensure patients expectations and needs are met.
Essential Duties:<ul><li>
Schedule all surgical procedures at designated facilities. Obtains and schedules any medical clearance needed when applicable. Schedules 1st post-operative appointments. Schedules first physical or occupational therapy appointments following surgery.</li><li>
Responsible for managing surgery schedule including case order according to surgical procedure. Communicating to all patients&rsquo; pre-operative instructions and arrival time.</li><li>
Triages all patients concerns related to symptoms and treatment. Constant communication with provider regarding patient care recommendations.</li><li>
Manages patient prescription refill requests.</li><li>
Arranges provider peer to peer reviews when applicable.</li><li>
Manages provider schedule and all tasks related to patient care and documentation in EMR. Communicates with scheduling department on days providers are out of office and last-minute template changes.</li><li>
Schedules appointments for patients. Serves as back up to appointment scheduling to specialty team when call volume is high.</li><li>
Learning assigned providers specialty type. Treatment approach both conservative and surgical. Pre and post op protocols per surgical procedure. Treatment progression for episode of care. Payer clinical guidelines for required treatment for surgical candidates for prior auth department to obtain authorizations for surgery.</li><li>
Works closely with prior authorization team for surgical or procedural authorization.</li><li>
Assist in coordination of referrals ordered by assigned provider.</li></ul>
Requirements:<ul><li>
High school diploma or general education degree (GED) required.</li><li>
Athletic trainer, LPN or Medical Assistant certification required.</li><li>
2-4 years of healthcare experience required; 4-6 years preferred.</li><li>
Spine experience preferred.</li><li>
Basic Life Support (BLS) preferred.</li></ul> 
OrthoIndy is an Equal Opportunity Employer</div>

Patient Services Coordinator - Clinical

Explore 115+ Design coordinator in Indianapolis this March. Find roles across top companies and apply now to boost your career.