project manager

design associate - services Jobs in Mumbai

design associate - services

senior designer

design lead (ui/ux)

lead product designer

design team lead

Godrej Capital

<div>
 
 Godrej Capital is a subsidiary of Godrej Industries and is the holding company for Godrej Housing finance &amp; Godrej Finance. With a digital-first approach and a keen focus on customer-centric product innovation, Godrej Capital offers Home Loans, Loan Against Property, Property Loans, Business Loans and is positioned to diversify into other customer segments and launch new products. The company is focused on building a long-term, sustainable retail financial services business in India, anchored by Godrej Group&rsquo;s 125+year legacy of trust and excellence. Godrej Capital has a special focus on learning and capability development across its employee base and is committed to diversity, equity, and inclusion as a guiding principle.
 
 
 
 
 The organization has been consistently recognized as a Great Place to Work&trade; receiving certifications in 2022 and 2023. As it stands, Godrej Capital holds a spot among India's Top 50 Best Workplaces in BFSI 2023 and is also recognized as one of India&rsquo;s Great Mid-Size Workplaces 2023. Beyond that, it has also had the honor of being named the Best Organization for Women by The Economic Times in both 2022 and 2023, and the Best Workplaces for Women by Great Place to Work in 2022 and in 2023.
 
 
 
 
 
 
 Function
 
 
 
 Brand
 
 
 
 Job Purpose
 
 
 
 We are seeking a Visual Design Lead to drive brand-led design and outreach across campaigns, creatives, and marketing communication. This role will sit within the Brand team and focus on visual identity, brand recall, and creative excellence across digital and offline channels. The ideal candidate is a visual storyteller with strong design aesthetics and the ability to scale creative production for a fast-growing NBFC brand.
 
 
 
 Key responsibilities
 
 
 <ul>
 <li>
 Lead visual design for brand and outreach, including campaigns, social, print, and digital media.
 </li>
 <li>
 Own and evolve the brand&rsquo;s visual identity, guidelines, and creative systems.
 </li>
 <li>
 Create compelling visual narratives for customer campaigns, brand awareness, and product launches.
 </li>
 <li>
 Collaborate with CX design team to ensure consistency between brand identity and UI/UX design.
 </li>
 <li>
 Manage end-to-end creative production (concept to execution) across multiple channels.
 </li>
 <li>
 Mentor junior designers and external creative partners/agencies.
 </li>
 <li>
 Use AI-enabled creative tools for scaling personalized design output.
 </li>
 </ul>
 
 
 Qualification &amp; experience
 
 
 <ul>
 <li>
 5+ years&rsquo; experience in visual/graphic design, with strong exposure to branding and campaigns.
 </li>
 <li>
 Strong portfolio showcasing brand, campaign, and marketing design work.
 </li>
 <li>
 Proficiency in Adobe Creative Suite, Figma, motion/animation tools.
 </li>
 <li>
 Strong understanding of visual storytelling, typography, and layout principles.
 </li>
 <li>
 Experience in BFSI/consumer brands preferred.
 </li>
 <li>
 Ability to work in a fast-paced, high-volume creative environment.
 </li>
 </ul>
 
 
 Why join us
 
 
 
 At Godrej Capital, we are building a brand that customers trust and love. As Visual Design Lead, you will be the creative force shaping how our brand comes alive across campaigns, digital media, and outreach.
 
 
 This is a unique opportunity to:
 
 <ul>
 <li>
 Own the visual identity and storytelling of a fast-growing NBFC brand
 </li>
 <li>
 Create compelling campaigns and narratives that reach millions
 </li>
 <li>
 Experiment with AI-powered design tools to scale personalisation and creativity
 </li>
 <li>
 Collaborate with CX and marketing teams to ensure a unified customer experience
 </li>
 <li>
 Drive brand visibility and recall in a competitive financial services landscape
 </li>
 </ul>
 
 If you are passionate about visual storytelling, design craft, and building a brand that stands out, this is your chance to leave a lasting mark.
 
</div>

Design Team Lead

<div>
 
 Godrej Capital is a subsidiary of Godrej Industries and is the holding company for Godrej Housing finance &amp; Godrej Finance. With a digital-first approach and a keen focus on customer-centric product innovation, Godrej Capital offers Home Loans, Loan Against Property, Property Loans, Business Loans and is positioned to diversify into other customer segments and launch new products. The company is focused on building a long-term, sustainable retail financial services business in India, anchored by Godrej Group&rsquo;s 125+year legacy of trust and excellence. Godrej Capital has a special focus on learning and capability development across its employee base and is committed to diversity, equity, and inclusion as a guiding principle.
 
 
 
 
 The organization has been consistently recognized as a Great Place to Work&trade; receiving certifications in 2022 and 2023. As it stands, Godrej Capital holds a spot among India's Top 50 Best Workplaces in BFSI 2023 and is also recognized as one of India&rsquo;s Great Mid-Size Workplaces 2023. Beyond that, it has also had the honor of being named the Best Organization for Women by The Economic Times in both 2022 and 2023, and the Best Workplaces for Women by Great Place to Work in 2022 and in 2023.
 
 
 
 Function
 
 
 
 CX
 
 
 
 Job Purpose
 
 
 
 We are looking for a Manager &ndash; Design Lead (UI/UX) to build and guide our in-house product design capability within the Digital CX function. This role will own customer-facing UI/UX across digital platforms, including customer portal, website, acquisition journeys, chatbot, and service tools. The ideal candidate will have strong experience in product design, UX strategy, and interface design, with the ability to mentor a growing team.
 
 
 
 Key responsibilities
 
 
 <ul>
 <li>
 Own UI/UX strategy and delivery for customer-facing digital assets.
 </li>
 <li>
 Translate business and CX insights into intuitive, customer-first product designs.
 </li>
 <li>
 Mentor and manage the design team members.
 </li>
 <li>
 Build and enforce design systems and reusable component libraries for digital products.
 </li>
 <li>
 Partner with product managers, tech, and marketing to deliver end-to-end customer journeys.
 </li>
 <li>
 Collaborate with the Brand design team to ensure visual consistency and brand alignment.
 </li>
 <li>
 Lead usability testing and iteration to improve adoption and reduce drop-offs.
 </li>
 </ul>
 
 
 Qualification &amp; experience
 
 
 <ul>
 <li>
 5+ years&rsquo; experience in UI/UX design and product design, with at least 2 years in a leadership role.
 </li>
 <li>
 Strong portfolio showing digital product UI/UX work (web, app, portal).
 </li>
 <li>
 Hands-on with Figma, Sketch, Adobe XD, prototyping tools.
 </li>
 <li>
 Deep understanding of user-centred design, design thinking, usability principles.
 </li>
 <li>
 Ability to mentor, coach, and guide design talent.
 </li>
 <li>
 Experience in BFSI / fintech products is a strong plus.
 </li>
 </ul>
 
 
 Why join us
 
 
 
 At Godrej Capital, we are reimagining customer experience in financial services. As Manager &ndash; Design Lead (UI/UX), you will shape the way our customers interact with our digital products &mdash; from acquisition journeys to self-service platforms.
 
 
 This is a unique opportunity to:
 
 <ul>
 <li>
 Define the product design language for a leading NBFC
 </li>
 <li>
 Lead and mentor a growing UI/UX team within Digital CX
 </li>
 <li>
 Work on high-impact customer journeys that directly drive growth and retention
 </li>
 <li>
 Collaborate with AI, product, and tech teams on next-gen financial solutions
 </li>
 <li>
 Be at the core of a design-led digital transformation
 </li>
 </ul>
 
 If you want to blend creativity with usability and scale your impact through digital products, this is the role for you.
 
 
 
</div>

Design Lead (UI/UX)

CaratLane - A TATA Product

<div>
 
 Are you passionate about designing beautiful experiences at scale? Do you thrive on simplifying complex systems for real users with a knack of storytelling ? At CaratLane, we're looking for a Lead Product Designer to lead our online Design Team&mdash;the team behind how customers buy, try, and fall in love with CaratLane Jewellery - This role will redefine the next decade of CaratLane product design - the future of Jewellery Omnichannel buying. Contribute to CartLane&rsquo;s vision : to be the most loved brand when it comes to Jewellery.
 
 
 
 
 
 As a lead designer, you&rsquo;ll help shape this journey&mdash;making it more intuitive, seamless, and efficient. By joining this team, you&rsquo;ll help influence long-term visual and interaction design decisions and set the direction for seamless, cohesive user experiences. You&rsquo;ll also collaborate with cross functional teams, sharing best practices, mentoring and contributing to a culture of design excellence.
 
 
 
 
 
 Essentially Lead Product Designer will look at two major context at CaratLane :
 
 
 1. Pre-purchase. The service &amp; design activities that work to enhance the experience when the consumer is in the moment to engage at store or online. This is the art of storytelling and strategizing how &amp; what to talk in the moment &amp; pixels. Your taste in luxury &amp; visual design is what will define the next decade of CaratLane.
 
 
 
 
 
 2. Post-purchase. The service &amp; design activities that create amazing experiences after the consumer has turned into a customer. All post-purchase activities start at the moment the consumer has parted with his/her money, right through to the point the consumer receives the product. From Loyalty programs to Gamification!
 
 
 
 
 
 It&rsquo;s important to note that both pre- and post-purchase comprise a mix of &ldquo;front of house&rdquo; and &ldquo;behind the scenes&rdquo; activities. You will collaborate with Online - Product Design, Tech &amp; Management along with Merchandise and Retail sales. Think of design activities at CaratLane online or stores like the front and back stages of a theatre performance. Our consumer sees and experiences everything the theatre production teams want them to see or hear, however, there is an army of people, activities, and workflows occurring behind the scenes. (the script, direction, lighting tools, orchestra etc.). Any issues/faults that lie within the backstage will translate to a degraded performance and experience for those watching. More than that, &lsquo;what &amp; why&rsquo; motivates and demotivates our buyers at the app or store is something you will identify. Think of yourself as the director of the theatrical performance which defines success as all moving parts (front and back) working perfectly together to present the desired pitch, a perfect performance or a wow frictionless Purchase of the jewellery.
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 Here are a few things you should know about this role:
 
 This is a challenging role
 
 and most of what you design will not be trivia but thoughtful, data centric &amp; pushing the norms in this category.
 
 
 
 
 <ul>
 <li>
 Drive systems design thinking across CaratLane web &amp; app, iterating on our conceptual model to simplify complex workflows and improve the consistency, scalability, and personality of UX/UI patterns.
 </li>
 <li>
 Maintain a high visual design bar by crafting cohesive, visually engaging designs that balance function with form, using grids, layouts, and advanced compositions to create delightful user experiences.
 </li>
 <li>
 Lead cross-functional collaboration with product managers, engineers, and designers to identify and solve customer pain points, aligning user needs with business priorities across Atlassian.
 </li>
 <li>
 Coach and mentor designers at all levels, offering actionable feedback and fostering growth in their craft and confidence in their contributions.
 </li>
 <li>
 Translate product strategies into narratives with actionable goals, clearly communicating design intentions and ensuring alignment with team KRs, customer outcomes, and broader organizational objectives.
 </li>
 <li>
 Balance leadership and hands-on execution by driving your own strategic initiatives while ensuring the successful delivery of high-quality designs through other team members.
 </li>
 <li>
 Use design research and data insights to inform and validate your work, setting up iterative testing processes to continuously refine and improve designs.
 </li>
 <li>
 You are expected to bring in-depth thought process behind your work, document decisions and see a project/ feature through inception, development to going live
 </li>
 <li>
 You should have the ability to work well in an ego-free, highly collaborative, and cross-functional team
 </li>
 <li>
 You&rsquo;ll be required to present findings, insights in a consumable format to the broader team. Interacting with users, constantly documenting their experiences, expectations in a consumable format for the team is non-negotiable to you
 </li>
 <li>
 You should be an excellent communicator. You&rsquo;ll be expected to be extremely proactive in keeping relevant stakeholders in the loop as your work and findings progress. This is extremely important to succeed at CaratLane.
 </li>
 <li>
 You should be able to convey your thoughts (well backed by insights &amp; observations you got collaborating with PMs ) concisely and persuasively to other stakeholders of the project &mdash; verbally and in writing
 </li>
 <li>
 You will gradually evolve to become one of the gatekeepers for user experience before a feature project hits production.
 </li>
 </ul>
 
 
 
 
 Qualifications; Your Background
 
 
 
 
 <ul>
 <li>
 7+ years of product design experience, with a focus on complex systems, ecommerce, or scalable design solutions.
 </li>
 <li>
 Exceptional skill in simplifying complexity and employing storytelling and design to engage stakeholders.
 </li>
 <li>
 Strong knowledge of visual design principles, including grids, layout, typography, and composition, and the ability to create cohesive, visually engaging designs.
 </li>
 <li>
 Experience collaborating with engineering teams to align design with architecture, informing technical decisions that enhance the user experience.
 </li>
 <li>
 Proficiency in tools like Figma, and prototyping software, with the ability to co-design and iterate with cross-functional teams.
 </li>
 <li>
 Excellent facilitation, communication, and collaboration skills, with the ability to influence senior stakeholders across product, engineering, and design.
 </li>
 <li>
 A track record of coaching and mentoring designers to raise craft quality and foster a growth mindset.
 </li>
 <li>
 Familiarity with design systems, and experience contributing to their evolution and scaling within a complex organization.
 </li>
 <li>
 Bonus points for additional skills like animation, illustrations using tools like Principle, After Effects, Framer etc.
 </li>
 <li>
 You have a portfolio showcasing meticulous details of your thought process, how you collect user inputs, behavior and
 
 translate those to tangible design solutions in the form of polished, high-fidelity wireframes
 
 </li>
 </ul>
 
 
 
 
 Benefits &amp; Perks
 
 
 
 
 <ul>
 <li>
 CaratLane as a part of the TATA family offers a wide range of perks and benefits designed to support you &amp; your family, and so much more.
 
 
 While you&rsquo;re at it, we&rsquo;ll ensure you do some of the best work of your career.
 
 
 </li>
 </ul>
 
 
 
</div>

Lead Product Designer

Accenture in India

<div>
 
 
 Skill required:
 
 Marketing Operations - Creative Design
 
 
 
 Designation:
 
 Creative Production Manager
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 13 to 18 years
 
 
 
 Roles and Responsibilities
 
 
 
 
 Lead end-to-end creative production delivery
 
 across digital marketing campaigns, ensuring alignment with brand KPIs, timelines, and quality standards.
 
 
 
 Oversee design and production workflows
 
 (ads, promotions, content, UI/UX assets), managing resources and optimizing team productivity across global geographies.
 
 
 
 Collaborate with stakeholders and solution teams
 
 to translate business needs into creative concepts and deliver impactful digital marketing assets.
 
 
 
 Drive innovation and operational excellence
 
 by implementing new processes, tools, and best practices in creative design and digital production.
 
 
 
 Mentor and manage creative teams
 
 , fostering talent development, collaboration, and agility to adapt to evolving client and market requirements.
 
</div>

Creative Production Manager

JPMorganChase

<div>
 
 Job Description
 
 
 
 Join a dynamic team where you&rsquo;ll drive impactful business management initiatives and collaborate with leaders across the organization.
 
 
 As a Business Management Associate within the Design and Customer Experience organization, you will partner with senior business managers and the Finance &amp; Strategy team to support headcount planning, management reporting, and process improvements. You will gain valuable exposure to business priorities and contribute to the success of design, research, and content deliverables.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Partner with Design Lead on headcount planning and hiring strategy
 </li>
 <li>
 Facilitate project discussions with multiple Design teams and stakeholders
 </li>
 <li>
 Collaborate with teams to understand business demand, capacity planning, and guide project execution
 </li>
 <li>
 Support Leaders, Hiring Managers, Staff, and New Hires with progress reporting and status updates
 </li>
 <li>
 Partner with Design Management and Operations Team on portfolio and knowledge management
 </li>
 <li>
 Analyze and interpret data to inform decision-making and project execution
 </li>
 <li>
 Foster cross-functional collaboration to achieve project goals
 
 
 </li>
 </ul>
 
 Required Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 Two years of experience in operations, finance, or technology administration and management
 </li>
 <li>
 One year of experience in project or program management
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration or related field, or equivalent work experience
 </li>
 <li>
 Experience in finance support and records management
 </li>
 <li>
 Strong organizational and communication skills
 </li>
 <li>
 Ability to manage multiple projects and tasks simultaneously
 </li>
 <li>
 Proficiency in Confluence, MS Teams, MS Office (Outlook, Word, Excel, PowerPoint, SharePoint)
 
 
 </li>
 </ul>
 
 Preferred Qualifications, Capabilities, And Skills
 
 
 
 <ul>
 <li>
 Familiarity with design tools such as Figma and UI/UX design processes
 </li>
 <li>
 Experience with Atlassian or JIRA software tools
 </li>
 <li>
 Familiarity with reporting tools and metric-driven outcomes
 </li>
 <li>
 Prior experience in Design Operations with SaaS tools and technology
 
 
 </li>
 </ul>
 
 ABOUT US
 
 
 
 JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
 
 
 We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
 
 
 
 About The Team
 
 
 
 Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.
</div>

Business Management Associate

Experian

<div>
 
 
 Role Purpose
 
 
 
 We are hiring a Senior HR Business Partner to lead and execute the people strategy for our high-performing Product organization across EMEA and APAC. This is a key role driving organization effectiveness, leadership engagement, and delivering talent solutions that support innovation and scale in the region.
 
 
 The Senior HRBP will work closely with Product leaders to shape people plans connecting business priorities with future-fit workforce strategies, unlock leadership capability, and foster a culture of innovation, ownership, and focus. The role requires driving execution by collaborating with market HRBPs and GDC HR Teams. This role balances the strategic thinking and thrives on making business impact plans.
 
 
 We are looking for someone who brings strong HR partnership experience in product-centric, agile environments, and who can operate effectively across matrix structures and cultures.
 
 
 
 
 
 
 What You will Do
 
 
 
 
 Strategic Business Partnering
 
 
 <ul>
 <li>
 Partner with the EMAP Product Leadership Team to align people strategy with business acceleration goals, focusing on productivity, capability, and engagement.
 </li>
 <li>
 Act as a coach and trusted advisor to senior leaders, helping them navigate transformation, evolving delivery models, and team performance challenges.
 </li>
 <li>
 Build workforce and org strategies that support sustainable scale, lean structures, and agile collaboration.
 </li>
 <li>
 Use data-driven insights (engagement, productivity, retention, talent health) to inform action and influence outcomes.
 </li>
 </ul>
 
 
 
 
 
 Execution &amp; Cross-HR Collaboration
 
 
 <ul>
 <li>
 Lead the rollout of people plans in partnership with Market and GDC HRBPs, ensuring global and regional initiatives are embedded effectively at the local level.
 </li>
 <li>
 Ensure clarity, consistency, and local adaptability in how people initiatives are implemented across regions.
 </li>
 <li>
 Translate strategic direction into actionable plans, with ownership for execution follow-through, monitoring, and improvement.
 </li>
 <li>
 Partner with cross-functional HR teams to coordinate delivery, remove blockers, and drive accountability.
 </li>
 </ul>
 
 
 
 
 
 Organization Design &amp; Change
 
 
 <ul>
 <li>
 Support org design, structure alignment, and workforce planning to optimize team effectiveness and flow of work.
 </li>
 <li>
 Lead change management efforts, ensuring leaders and employees are well-supported through transitions and transformation initiatives.
 </li>
 <li>
 Bring clarity and simplification to operating models, team roles, and capability priorities.
 </li>
 </ul>
 
 
 
 
 
 Talent &amp; Capability Development
 
 
 <ul>
 <li>
 Shape and deliver talent strategies in partnership with leaders &ndash; including succession, mobility, and fit-for-future capability planning.
 </li>
 <li>
 Champion internal career growth and readiness by driving strong feedback, coaching, and development culture.
 </li>
 <li>
 Influence the design and delivery of leadership and team effectiveness programs to support business needs.
 </li>
 </ul>
 
 
 
 
 
 What You will Bring
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 8+ years in HR Business Partnering or HR leadership roles, preferably in product, SaaS, or tech-driven environments.
 </li>
 <li>
 Proven success in a matrixed environment with cross-border teams and Global Development center model.
 </li>
 <li>
 Experience balancing strategic input with hands-on execution &ndash; landing plans through others across diverse markets.
 </li>
 <li>
 Strong background in organization design, change management, and leadership coaching.
 </li>
 <li>
 Commercial fluency and ability to link people solutions directly to business impact
 </li>
 </ul>
 
 
 
 
 
 Mindset &amp; Capabilities
 
 
 <ul>
 <li>
 Strategic yet execution-oriented &ndash; able to connect the dots and deliver outcomes.
 </li>
 <li>
 Collaborative and highly effective at working across organizational and cultural boundaries.
 </li>
 <li>
 Strong communicator and influencer with presence and clarity at senior levels.
 </li>
 <li>
 Solutions-focused, proactive, and comfortable in high-complexity, fast-paced environments.
 </li>
 <li>
 Brings a mindset of continuous improvement, simplification, and focus.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Degree in Human Resources, Business, Psychology, or related field.
 </li>
 <li>
 Fluent in English (spoken and written).
 </li>
 <li>
 Willingness to travel occasionally within EMAP (~5%).
 </li>
 </ul>
 
 
 
 
 
 Why Join Us
 
 
 
 This is a pivotal HR role supporting a high-impact Regional Product organization. If you&rsquo;re passionate about scaling performance, simplifying complexity, and driving meaningful talent outcomes &ndash; this role gives you the platform and influence to do just that.
 
</div>

Senior Human Resources Business Partner EMEA APAC

ACG World

<div>
 
 
 Role Overview
 
 
 
 The Head of Digital Marketing will lead the league&rsquo;s digital strategy, driving fan acquisition, engagement, and retention across online platforms. This role will design data-driven campaigns, build a vibrant digital community, and leverage emerging technologies to establish the league as a premier sports entertainment brand.
 
 
 
 Key Responsibilities
 
 
 
 
 Digital Strategy &amp; Planning
 
 
 <ul>
 <li>
 Develop and execute an end-to-end digital roadmap aligned with the league&rsquo;s brand and business goals.
 </li>
 <li>
 Identify trends, platforms, and technologies to enhance the league&rsquo;s online presence.
 </li>
 <li>
 Integrate digital initiatives with overall marketing, ticketing, merchandise, and sponsorship objectives.
 </li>
 <li>
 Benchmarks global leagues (IPL, NBA, UFC, etc.) to infuse best practices and category-defining innovation
 </li>
 <li>
 Owns and evolves the league's brand identity, voice, tone, and long-term positioning
 </li>
 <li>
 Leads strategy for integrated marketing campaigns that drive awareness, participation, and loyalty
 </li>
 <li>
 Oversees execution of content, fan engagement, events, and community outreach through the internal team and agency
 </li>
 <li>
 Interfaces with marketing agency on brand design, campaign execution, and content production
 </li>
 <li>
 Develops city-level and national marketing activations aligned to player and franchise storytelling
 </li>
 <li>
 Leads fan engagement and community-building programs (fan clubs, school outreach, contests, fantasy leagues, etc.)
 </li>
 <li>
 Designs and implements fan journeys and audience retention loops across digital, physical, and in-stadia experiences
 </li>
 <li>
 Tracks audience sentiment, competitor positioning, and regional culture to craft differentiated narratives
 </li>
 <li>
 Benchmarks global leagues (IPL, NBA, UFC, etc.) to infuse best practices and category-defining innovation
 </li>
 <li>
 Collaborates with Revenue, Ops, and Athlete Development to create immersive brand experiences
 </li>
 <li>
 Provides creative and strategic oversight to ensure agency alignment with brand and fan goals
 </li>
 </ul>
 
 
 Content &amp; Social Media
 
 
 <ul>
 <li>
 Build a robust content calendar across social platforms.
 </li>
 <li>
 Oversee production of multimedia content: videos, reels, stories, live streams, podcasts, and behind-the-scenes features.
 </li>
 <li>
 Partner with creative teams, players, influencers, and sponsors for impactful storytelling.
 </li>
 </ul>
 
 
 Fan Engagement &amp; Community
 
 
 <ul>
 <li>
 Design campaigns to grow and retain a passionate online basketball fan base.
 </li>
 <li>
 Drive fan conversations, UGC (user-generated content), polls, and live Q&amp;A sessions.
 </li>
 <li>
 Implement gamification, fantasy leagues, or esports tie-ins to enhance digital experiences.
 </li>
 </ul>
 
 
 Performance Marketing &amp; Growth
 
 
 <ul>
 <li>
 Plan and optimize paid media campaigns (search, social, programmatic, OTT) for reach, engagement, and conversions.
 </li>
 <li>
 Use SEO, SEM, ASO (app store optimization), and email/SMS marketing to maximize visibility.
 </li>
 <li>
 Develop strategies for traffic acquisition, lead generation, and ticket/merchandise sales.
 </li>
 </ul>
 
 
 Analytics &amp; Insights
 
 
 <ul>
 <li>
 Set KPIs for digital initiatives (reach, engagement, CTR, ROI, etc.).
 </li>
 <li>
 Track and analyze data to inform content, targeting, and spend decisions.
 </li>
 <li>
 Conduct audience segmentation to deliver personalized experiences.
 </li>
 </ul>
 
 
 Technology &amp; Innovation
 
 
 <ul>
 <li>
 Evaluate and implement tools for social listening, analytics, and marketing automation.
 </li>
 <li>
 Explore AR/VR, Web3, and other cutting-edge solutions for immersive fan engagement.
 </li>
 <li>
 Oversee website and app development, ensuring seamless UX and mobile-first design.
 </li>
 </ul>
 
 
 Leadership &amp; Collaboration
 
 
 <ul>
 <li>
 Build, lead, and mentor a high-performing digital marketing team (social, content, analytics, paid media).
 </li>
 <li>
 Collaborate with brand, broadcasting, sponsorship, and operations teams to ensure integrated campaigns.
 </li>
 <li>
 Manage vendor/agency relationships to ensure top-quality outputs and ROI.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/Master&rsquo;s degree in Marketing, Digital Media, or related field.
 </li>
 <li>
 8&ndash;12 years of progressive experience in digital marketing, ideally in
 
 sports, entertainment, OTT, or consumer brands
 
 .
 </li>
 <li>
 Expertise in social media strategy, paid media, SEO/SEM, and content marketing.
 </li>
 <li>
 Proficiency with analytics tools (Google Analytics, Sprinklr, Social Bakers, etc.).
 </li>
 <li>
 Strong understanding of sports fandom, online communities, and influencer ecosystems.
 </li>
 <li>
 Creative thinker with strong analytical and leadership skills.
 </li>
 <li>
 Ability to thrive in a start-up/fast-paced sports league environment.
 </li>
 </ul>
 
 
</div>

Head – Digital Marketing , ACG Sports

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