procurement engineer

civil engineer

planning manager

ai engineer

engineer

development and planning engineer

MASTER-WORKS

<div><p>Master Works is looking for an <b>Agentic AI, Engineer </b>to join our growing team and design, build, and deploy agentic AI systems that can plan, reason, and act. The role covers both single-agent and multi-agent systems, as well as orchestration of workflows involving retrieval-augmented generation (RAG), context engineering, reasoning, tool calling, memory, and inter-agent communication. This role is ideal for a strong software engineer with hands-on AI/ML development experience and a passion for transforming generative AI models into reliable, goal-driven systems capable of solving complex, real-world business problems.</p><p></p>
Key Responsibilities:<p></p><ul><li>
Architect, build, and deploy agentic AI systems that integrate AI agents with foundation models, enterprise systems, third-party tools, and APIs using established agentic frameworks or custom-built orchestrators.</li><li>
Build and maintain retrieval-augmented generation (RAG), memory, and reasoning pipelines that ground agent decisions in reliable, real-world data and enable persistent, contextual, and adaptive behavior.</li><li>
Design single-agent and multi-agent workflows, including planning, delegation, tool selection, handoffs, inter-agent communication, and human-in-the-loop controls.</li><li>
Optimize orchestration and reasoning performance while balancing autonomy, latency, cost, interpretability, reliability, and maintainability.</li><li>
Collaborate with Generative AI engineers, application engineers, MLOps engineers, and product teams to move agentic AI solutions from prototype to production.</li><li>
Monitor, evaluate, and benchmark agent performance, and help ensure AI systems are safe, accurate, trustworthy, observable, and capable of delivering a high-quality user experience.</li><li>
Document agent architectures, communication flows, guardrails, context-engineering strategies, memory design, tool interfaces, and orchestration logic to ensure clarity and reproducibility.</li><li>
Stay current with advances in agentic AI, multi-agent orchestration, RAG, model-context protocols, cognitive architectures, evaluation methods, and AI safety mechanisms.</li><li>
Collaborate with cross-functional teams to design and deliver complete AI solutions for customers.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, Software Engineering, or a related field.</li><li>
2+ years of hands-on experience developing agentic AI systems, LLM-powered applications, or advanced Generative AI solutions.</li><li>
Preferably 5+ years of overall professional software engineering experience</li><li>
Contributions to open-source agentic AI frameworks, orchestration platforms, evaluation tooling, or agent communication protocols.</li><li>
Experience building microservices and deploying AI applications on cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP).</li><li>
Experience with AI safety, guardrails, observability, traceability, evaluation, and explainability for agentic AI systems.</li><li>
Experience deploying LLM or agentic workloads in production using containers, Kubernetes, CI/CD pipelines, and modern MLOps or LLMOps practices.</li></ul><p></p><p><b>
Job Location: </b>HQ</p></div>

Agentic AI, Engineer

Cognizant

Job Summary
<br>This role is for a Lead Quality Engineer with twelve to fifteen years of experience responsible for driving advanced quality practices in office based day shift work with no travel requirement. The role focuses on test automation and intelligent validation using AI code assist tools context engineering Java Selenium RestAssured Cucumber and TestNG to ensure resilient and efficient delivery of enterprise software that supports robust business operations and reliable customer experiences.
<br>Responsibilities
<br>Telecom Domain is mandatory
<br>Drive comprehensive quality engineering strategies by designing and maintaining robust test automation frameworks using Java Selenium RestAssured Cucumber and TestNG to ensure consistent and efficient validation of complex enterprise applications
<br>Oversee end to end functional integration and regression testing cycles by coordinating test planning execution and reporting activities that provide clear visibility into product quality and release readiness for stakeholders
<br>Provide deep expertise in AI code assist tools by configuring refining and governing their usage to accelerate test script development reduce human errors and improve maintainability of automation assets
<br>Apply context engineering techniques to analyze business flows data dependencies and user scenarios in order to design intelligent test suites that closely mirror real world operations and uncover subtle defects early in the lifecycle
<br>Develop robust API testing solutions using RestAssured by defining reusable components data driven tests and validation logic that safeguard reliability performance and security across critical service interfaces
<br>Implement advanced Cucumber based behavior driven testing by collaborating on clear and concise scenarios that align with business expectations and enable transparent communication between technical and nontechnical stakeholders
<br>Enhance test execution efficiency by optimizing TestNG configurations parallel runs and reporting capabilities so that large and complex test sets can be executed reliably within project timelines
<br>Monitor and improve automation stability by analyzing failures refining object identification approaches and updating test data strategies to ensure resilient scripts that can withstand ongoing product changes
<br>Collaborate with cross functional teams by reviewing requirements user stories and design artifacts to clarify acceptance criteria and strengthen test coverage of features that directly support business and customer outcomes
<br>Provide quality insights through detailed defect analysis and root cause discussions that drive meaningful corrective actions and systemic improvements across development and testing practices
<br>Contribute to continuous delivery workflows by integrating automation suites into build pipelines and release processes so that quality gates are consistently enforced and feedback loops remain fast and actionable
<br>Support company goals of reliable and trusted digital experiences by ensuring that all deliverables pass rigorous quality checks that reduce production incidents and protect customer confidence in key business services
<br>Mentor team members on modern quality engineering techniques tool usage and coding practices that raise overall capability and help the organization adopt more scalable and sustainable automation approaches
<br>Qualifications
<br>Demonstrate strong proficiency in designing and maintaining Java based automation frameworks that integrate Selenium RestAssured Cucumber and TestNG to cover web API and end to end scenarios with high reliability
<br>Exhibit hands on experience using AI code assist tools to generate refactor and validate test code while applying sound judgment to maintain code quality readability and alignment with project standards
<br>Show practical application of context engineering principles by translating business processes data models and user journeys into focused test conditions that maximize defect detection and minimize redundant effort
<br>Bring solid experience in Selenium based user interface testing with a focus on robust locators modular page structures and data management approaches that keep scripts stable under frequent interface changes
<br>Apply detailed knowledge of RestAssured to design comprehensive API validation suites including status checks payload verification schema compliance and error handling scenarios relevant to enterprise services
<br>Utilize Cucumber effectively for behavior driven testing by writing clear scenarios step definitions and reusable contexts that align with business language and promote shared understanding among stakeholders
<br>Use TestNG features such as grouping prioritization and parallel execution to organize large test suites for optimal execution time and clear reporting of results against defined quality objectives
<br>Preferably bring experience in billing and revenue management domains by understanding rating invoicing payment and reconciliation processes and translating them into meaningful test scenarios that protect financial integrity
<br>Maintain strong skills in defect management test documentation and reporting tools to ensure traceability from requirements through test cases and defects supporting audits and continuous improvement initiatives
<br>Demonstrate the ability to operate effectively in a work from office day shift environment by collaborating closely with onsite teams and aligning testing activities with daily development and release rhythms
<br>Show commitment to quality culture by actively participating in retrospectives proposing process enhancements and promoting practices that reduce defects and improve reliability of software delivered to customers
<br>Exhibit strong communication and stakeholder engagement skills by explaining quality risks test strategies and results in accessible terms that support informed decision making across business and technology groups
<br><br>
Certifications Required
<br>Recommended certifications include ISTQB Advanced Test Automation Engineer and Java programming certification relevant to enterprise test automation.

Lead Quality Engineer

Artefact

<div>
 <p>
  <strong>
   Gemini Director (Agentic AI) &mdash; Artefact Middle East
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Artefact MENA is looking for a client-facing Gemini Director to lead the Gemini Enterprise &amp; Agentic AI offering.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is a hybrid role involving solution architecture, hands-on engineering, technical pre-sales and business development.
 </p>
 <p>
  <br/>
 </p>
 <p>
  You'll partner with Artefact leadership, Google Cloud, and senior client stakeholders to spot opportunities, shape solutions, build demos and PoCs, and scale them into production AI programmes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll do as the Gemini Director (Agentic AI):
  </strong>
 </p>
 <ul>
  <li>
   Identify and shape Gemini Enterprise and agentic AI opportunities across new and existing clients
  </li>
  <li>
   Lead technical discovery sessions, workshops, demos, pitches and PoCs
  </li>
  <li>
   Translate business challenges into AI use cases, solution architectures and implementation roadmaps
  </li>
  <li>
   Design enterprise-grade solutions using Gemini, Vertex AI, AI agents, RAG, tool use and enterprise integrations
  </li>
  <li>
   Build prototypes and production solutions using Python, APIs, SDKs and cloud-native tech
  </li>
  <li>
   Embed evaluation, security, governance, observability and human-approval controls
  </li>
  <li>
   Help clients adopt Gemini Enterprise and AI-assisted development across their engineering lifecycle. Partner closely with Google Cloud on joint accounts, propositions and reusable solutions
  </li>
  <li>
   Support proposals, technical estimations and commercial discussions
  </li>
  <li>
   Turn early PoCs into enterprise-scale AI transformation programmes
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you bring
  </strong>
 </p>
 <ul>
  <li>
   Experience as a GenAI Architect, AI Solution Architect, Lead AI Engineer, Forward Deployed Engineer or AI Solutions Engineer
  </li>
  <li>
   Hands-on track record building enterprise applications with frontier LLMs
  </li>
  <li>
   Strong grasp of agentic AI, RAG, tool use, context engineering, evaluation and LLMOps
  </li>
  <li>
   Solid Python, API integration and cloud engineering skills
  </li>
  <li>
   Experience deploying AI solutions on Google Cloud, AWS or Azure
  </li>
  <li>
   Confidence engaging CIOs, CTOs, CDOs and senior business leaders
  </li>
  <li>
   Background in technical pre-sales, consulting, solution engineering or client-led business development
  </li>
  <li>
   Ability to carry an opportunity from first idea through architecture, prototype and production
  </li>
  <li>
   An entrepreneurial, commercially-minded approach to building a new offering
  </li>
  <li>
   Gemini/Google Cloud experience is a strong plus &mdash; but deep experience with other frontier-model platforms works too
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Success in year one looks like:
  </strong>
  Becoming Artefact MENA's go-to technical and commercial leader for Gemini Enterprise and agentic AI &mdash; building a strong pipeline, leading flagship client engagements, and creating reusable Gemini and agentic AI propositions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  📍 Middle East | Artefact Middle East
 </p>
 <p>
  <br/>
 </p>
</div>


Gemini Director (Agentic AI)

MA'ADEN

<div><p>Why This Role Matters
<br>
The Lead Specialist &ndash; Innovation Portfolio enables Maaden to maximize the value of innovation investments by establishing a structured, transparent, and strategically aligned innovation portfolio. The role ensures that innovation initiatives are prioritized, governed, and managed as a balanced portfolio that supports long-term business growth, operational excellence, and transformation objectives.
<br>
By applying disciplined portfolio management practices, the role improves investment decisions, accelerates the delivery of high-value initiatives, and strengthens the organization's ability to translate innovation opportunities into measurable business outcomes. This includes driving value realization across financial, operational, sustainability, and strategic dimensions.
<br>
The role also provides leadership with data-driven insights, portfolio transparency, and decision support, enabling effective allocation of resources and the development of a sustainable pipeline of innovation opportunities that support Ma&rsquo;aden&rsquo;s future competitiveness.<br>
<br>
</p><p>What You Will Deliver
<br>
Portfolio Strategy &amp; Governance
<br>
Establish and continuously enhance innovation portfolio governance frameworks, prioritization models, and investment criteria.
<br>
Align innovation investments with business strategy, transformation priorities, and long-term value creation objectives.
<br>
Strengthen executive decision-making through effective governance forums and portfolio review mechanisms.
<br>
Innovation Investment &amp; Prioritization
<br>
Optimize innovation investment decisions by evaluating opportunities based on strategic fit, value potential, risk, scalability, and feasibility.
<br>
Develop robust business cases and recommendations that support informed funding and portfolio allocation decisions.
<br>
Maintain a balanced innovation portfolio across short-, medium-, and long-term horizons.
<br>
Portfolio Performance &amp; Value Realization
<br>
Define and implement portfolio performance frameworks and value realization measures.
<br>
Improve portfolio outcomes through continuous monitoring of innovation performance, benefits, and strategic contribution.
<br>
Drive portfolio optimization using performance insights, lessons learned, and measurable business impact.
<br>
Innovation Pipeline Management
<br>
Build and maintain a sustainable pipeline of innovation opportunities and emerging technology initiatives.
<br>
Enhance portfolio resilience through balanced management of initiatives across varying maturity levels and risk profiles.
<br>
Accelerate progression of high-potential concepts through validation, piloting, and portfolio review processes.
<br>
Stakeholder Alignment &amp; Delivery Enablement
<br>
Foster collaboration across Innovation, Technology Operations, Data &amp; AI, and business functions to accelerate innovation delivery.
<br>
Resolve portfolio dependencies, resource constraints, and execution risks that affect portfolio performance.
<br>
Promote alignment among sponsors, initiative owners, and delivery teams to improve execution effectiveness.
<br>
Strategic Insights &amp; Executive Reporting
<br>
Deliver executive-level portfolio reporting that provides visibility into performance, risks, opportunities, and investment effectiveness.
<br>
Generate actionable insights that support strategic planning, budgeting, and innovation roadmap development.
<br>
Influence leadership decisions through evidence-based portfolio recommendations and performance analysis.<br>
<br>
</p><p>What Success Looks Like
<br>
Innovation investments demonstrate clear alignment with strategic business priorities.
<br>
Portfolio governance frameworks enable transparent and effective decision-making.
<br>
Innovation initiatives deliver measurable financial, operational, sustainability, and strategic value.
<br>
A balanced pipeline of innovation opportunities is maintained across multiple maturity levels.
<br>
Leadership receives timely, accurate, and actionable portfolio insights.
<br>
Portfolio resources are optimized to maximize innovation outcomes and business impact.<br>
<br>
</p><p>Minimum Qualifications
<br>
Bachelor&rsquo;s degree in Engineering, Business Administration, Technology, Innovation Management, or a related discipline.<br>
<br>
</p><p>Experience
<br>
10&ndash;12 years of progressive experience in innovation management, strategy execution, technology portfolio management, PMO, or transformation environments.
<br>
Experience managing complex cross-functional initiatives and stakeholder environments.
<br>
Experience supporting strategic investment decisions, portfolio governance, and value realization initiatives.(Derived from role scope and requires validation.)
<br>
Experience within mining, industrial, manufacturing, energy, or other technology-intensive sectors is preferred.<br>
<br>
</p><p></p><p>Skills That Matter
<br>
Functional Expertise
<br>
Innovation Portfolio Management
<br>
Portfolio Governance &amp; Stage-Gate Frameworks
<br>
Strategic Prioritization
<br>
Investment Planning &amp; Business Case Development
<br>
Value Realization Management
<br>
Innovation Pipeline Management
<br>
Business &amp; Delivery<br>
<br>
</p><p>Strategic Planning
<br>
Portfolio Performance Management
<br>
Executive Reporting &amp; Dashboarding
<br>
Budgeting &amp; Investment Analysis
<br>
Risk Assessment &amp; Portfolio Optimization
<br>
Data-Driven Decision-Making<br>
<br>
</p><p>People &amp; Collaboration
<br>
Stakeholder Management
<br>
Cross-Functional Collaboration
<br>
Influencing &amp; Communication
<br>
Facilitation &amp; Alignment
<br>
Analytical Thinking
<br>
Business Acumen</p></div>

Lead Specialist, Innovation Portfolio

Accenture

<div><div><p><b>About Accenture</b></p></div><p></p><div><p><br>
Accenture helps the world&rsquo;s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.</p><p></p><p><b>
About the role:
</b></p><div><p>You will be responsible for leading major hyperscale and mission-critical Data Centre programmes, acting as a trusted advisor to clients while driving project delivery excellence.</p></div><div><p>
The successful candidate will bring extensive experience from a PMC, construction consultancy, or client-side environment, with a proven track record of managing large, complex Data Centre developments from strategy through execution.</p></div><div><p>
Alongside programme leadership, you will play a key role in client development, market growth, and identifying new business opportunities across the region.</p></div></div><div><ul><li><p>
Lead the delivery of large-scale Data Centre programmes across the region</p></li></ul></div><div><ul><li><p>
Act as the senior client-facing lead and strategic advisor for key accounts.</p></li></ul></div><div><ul><li><p>
Establish and maintain strong executive-level relationships with developers, hyperscalers, investors, and delivery partners.</p></li></ul></div><div><ul><li><p>
Provide leadership across multidisciplinary teams including project management, project controls, commercial management, planning, risk, and reporting functions.</p></li></ul></div><div><ul><li><p>
Oversee programme governance, reporting, risk management, and stakeholder engagement activities.</p></li></ul></div><div><ul><li><p>
Drive programme performance against cost, schedule, quality, and operational readiness objectives.</p></li></ul></div><div><ul><li><p>
Provide strategic guidance during project planning, procurement, design management, and construction phases.</p></li></ul></div><div><ul><li><p>
Lead internal teams and supply chain partners to deliver consistent, high-quality outcomes.</p></li></ul></div><div><ul><li><p>
Support the development and execution of account plans and regional growth strategies.</p></li></ul></div><div><ul><li><p>
Identify and secure new opportunities within existing and prospective client organisations.</p></li></ul></div><div><ul><li><p>
Support bids, proposals, presentations, and business development initiatives.</p></li></ul></div><div><ul><li><p>
Represent Accenture at industry events, conferences, and client engagements throughout the region.</p></li></ul></div><div><ul><li><p>
Mentor and develop future leaders within the business while fostering a culture of excellence and continuous improvement.</p></li></ul></div></div><p></p>
<br>
<div><div><div><ul><li><p>Experience delivering major capital projects.</p></li></ul></div><div><ul><li><p>
Extensive Data Centre experience, ideally delivering hyperscale or mission-critical facilities.</p></li></ul></div><div><ul><li><p>
Strong background within a Project Management Consultancy (PMC), construction consultancy, or client-side delivery organisation.</p></li></ul></div></div><div><div><ul><li><p>
Proven experience leading complex programmes valued in excess of $500m.</p></li></ul></div><div><ul><li><p>
Experience operating at executive stakeholder level with international clients.</p></li></ul></div><div><ul><li><p>
Demonstrable experience in business development, account management, and client growth activities</p></li></ul></div><div><ul><li><p>
Degree qualified in Construction Management, Engineering, Project Management, Quantity Surveying, or a related discipline.</p></li></ul></div><div><ul><li><p>
Professional membership with a recognised institution (APM, RICS, CIOB, PMI, ICE or equivalent) is highly desirable.</p></li></ul></div><div><ul><li><p>
Experience in the Middle East market is desirable.</p></li></ul><p></p><div><p><b>
Why join us?</b></p></div><div><ul><li><p>
We offer a transparent, fast paced career progression, with a focus on your strengths and continuous coaching from senior colleagues</p></li></ul></div><div><ul><li><p>
You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</p></li></ul></div><div><ul><li><p>
Flexible work arrangements and a range of benefits including competitive rewards</p></li></ul></div><div><ul><li><p>
You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</p></li></ul></div><div><ul><li><p>
You will also have opportunities to make a difference to the communities in which we work and live</p></li></ul></div></div></div></div>

Programme / Project Director - Data Centres

HUMAIN

<div>
 <p>
  <strong>
   About HUMAIN
  </strong>
 </p>
 <p>
  HUMAIN, a PIF company, is a global artificial intelligence company delivering full-stack AI capabilities across four core areas - next-generation data centers, hyper-performance infrastructure &amp; cloud platforms, advanced AI Models, including the world&rsquo;s most advanced Arabic LLMs built in the Arab world, and transformative AI Solutions that combine deep sector insight with real-world execution.
 </p>
 <p>
  HUMAIN&rsquo;s end-to-end model serves both public and private sector organizations, unlocking exponential value across all industries, driving transformation and strengthening capabilities through human-AI synergies. With a growing portfolio of sector-specific AI products and a core mission to drive IP leadership and talent supremacy world-wide, HUMAIN is engineered for global competitiveness and national distinction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Minimum Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Engineering, Computer Science, Information Technology or a related discipline.
  </li>
  <li>
   12+ years of progressive experience in solution engineering, enterprise architecture, systems integration or technology delivery.
  </li>
  <li>
   6+ years of leadership experience managing multi-disciplinary technical teams within a complex enterprise environment.
  </li>
  <li>
   Demonstrated experience leading solution design and delivery for large-scale technology initiatives in the resources, energy or adjacent industrial sectors.
  </li>
  <li>
   Proven experience in budget management, strategic planning and senior stakeholder engagement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred:
  </strong>
 </p>
 <ul>
  <li>
   Master's degree in Engineering, Computer Science, Business Administration or a related field.
  </li>
  <li>
   Professional certification in enterprise architecture, cloud technologies, solution architecture or project/program management.
  </li>
  <li>
   Experience supporting pre-sales, bid management or commercially driven solution development activities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Knowledge &amp; Skills:
  </strong>
 </p>
 <ul>
  <li>
   Strong knowledge of solution engineering, enterprise architecture and systems integration methodologies.
  </li>
  <li>
   Ability to lead technical strategy execution across multiple teams and complex delivery portfolios.
  </li>
  <li>
   Strong commercial acumen with the ability to align technical solutions to business value and sector needs.
  </li>
  <li>
   Advanced stakeholder management, negotiation and executive communication skills.
  </li>
  <li>
   Knowledge of governance, risk management and quality assurance practices within technology delivery.
  </li>
  <li>
   Ability to assess emerging technologies and translate them into practical sector-relevant solution capabilities.
  </li>
  <li>
   Strong planning, budgeting and performance management capability.
  </li>
  <li>
   Leadership skills to build teams, develop capability and drive accountability across the function.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Head of Solution Engineering (Resources & Energy)

Unifonic

<div><p>Proudly recognized as a Great Place to Work&reg;, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived &mdash; by buyers, analysts, media, and the broader market &mdash; is a strategic asset. This role owns that perception.</p><p>
We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we&rsquo;re more than just communicators&mdash;we&rsquo;re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</p><p></p><p><b>
Meet the team!</b></p><p>
The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</p><p></p><p>
As a Key Account Manager, you will build and maintain strong relationships with strategic enterprise customers while driving business growth. You will be responsible for managing key accounts, understanding customers' business objectives, identifying growth opportunities, and delivering value through our solutions. You will serve as a trusted advisor to executive stakeholders, develop strategic account plans, and collaborate with cross-functional teams to ensure customer success, retention, and revenue growth. This role requires exceptional relationship management, strategic thinking, and strong commercial acumen to achieve business objectives and maximize long-term customer value.</p><p></p><p><b>
Help us shape the future of communications by:</b></p><ul><li>
Managing and growing a portfolio of enterprise customers.</li><li>
Developing trusted relationships with key stakeholders and executive sponsors.</li><li>
Creating and executing strategic account plans.</li><li>
Identifying opportunities for account expansion through additional products and services.</li><li>
Conducting regular business reviews and ensuring customer satisfaction.</li><li>
Collaborating with Customer Success and other internal teams to maximize customer value.</li><li>
Maintaining accurate account plans, forecasts, and CRM records.</li><li>
Identifying opportunities to expand business within existing accounts.</li><li>
Building relationships with prospective enterprise customers through networking, referrals, and industry engagement.</li><li>
Leading commercial discussions and solution presentations.</li><li>
Preparing proposals, negotiating contracts, and supporting the sales process through deal closure.</li><li>
Contributing to achieving the team&rsquo;s revenue and growth objectives.</li></ul><p><b><br>
What you will bring:</b></p><ul><li>
Minimum of 6 years of experience in Enterprise Sales, Key Account Management, or Strategic Account Management.</li><li>
Bachelor's degree in Business, Marketing, Engineering, or a related field.</li><li>
Experience in SaaS, CPaaS, Cloud, AI, or other enterprise technology solutions.</li><li>
Proven track record of managing enterprise customers and driving revenue growth.</li><li>
Strong business development and solution-selling capabilities.</li><li>
Demonstrated experience in executive stakeholder management and strategic account planning.</li><li>
Excellent negotiation, communication, and presentation skills.</li><li>
Ability to identify growth opportunities, manage sales pipelines, and achieve commercial targets.</li><li>
Experience collaborating with cross-functional teams to deliver customer success.</li></ul><p></p><p><b>
Craft and Toolkit:</b></p><ul><li>
Proficiency in CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or equivalent.</li><li>
Strong forecasting and pipeline management skills.</li><li>
Data analysis and reporting to support account growth and business decisions.</li><li>
Strategic planning and account growth management.</li><li>
Proposal development and commercial documentation.</li><li>
Commercial acumen with the ability to develop customer-centric solutions.</li><li>
Customer relationship management (CRM) best practices, including customer retention and expansion strategies.</li></ul><p></p><p><b>
Character Traits:</b></p><ul><li>
Analytical thinking and problem-solving &ndash; approach problems clearly, use data, and find solutions.</li><li>
Ownership and accountability &ndash; take responsibility and follow projects through to completion.</li><li>
Communication &ndash; explain ideas clearly and listen to others across teams.</li><li>
Collaboration &ndash; work well with others and support team goals.</li><li>
Adaptability and learning &ndash; adjust to change and keep learning new skills or tools.</li><li>
Mentorship and knowledge sharing &ndash; help others grow and share what you know.</li><li>
Resilience &ndash; stay calm under pressure and handle setbacks constructively.</li><li>
Quality and attention to detail &ndash; do work carefully and strive for improvement.</li><li>
Advocacy and innovation &ndash; encourage best practices, efficiency, and new ideas</li></ul><p></p><p><b>
As a Unifone you&rsquo;ll receive a range of benefits:</b></p><ul><li>
Competitive salary and bonus</li><li>
Unifonic share scheme (we are all owners!)</li><li>
30 holiday days after the first anniversary</li><li>
Your Birthday off!</li><li>
Spend up to 25 days per year working from anywhere in the world!</li><li>
Paid leave for new parents</li></ul></div>

Key Account Manager

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