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Jazz

<div>
 
 
 Grade Level: L3
 
 
 
 
 Location: Islamabad
 
 
 
 
 Last Date to Apply: 28 August 2025
 
 
 
 
 What is Manager Digital Products &amp; Analytics?
 
 
 
 We are looking for a results-driven Manager Digital Products &amp; Analytics (Proactive Pipeline) to lead data analytics, strategy, and business planning for digital platforms at Jazz. The role is central to guiding product and business decisions by translating data into actionable insights, designing growth strategies, and ensuring execution in alignment with Jazz's digital ambitions.
 
 
 This position is ideal for someone who thrives at the intersection of data analytics, business strategy, financial planning and digital product growth, with proven expertise in scaling platforms, optimizing monetization, and influencing senior level decision making.
 
 
 You will report directly to the Stream Head Digital Analytics &amp; Strategy, with a primary focus on SIMOSA, Jazz's flagship SIMCare, lifestyle &amp; social platform, in the Digital SBU.
 
 
 &nbsp;
 
 
 
 What does Manager Digital Products &amp; Analytics do?
 
 
 
 
 1.&nbsp;&nbsp;&nbsp;&nbsp; Analytics &amp; Business Intelligence
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and own end-to-end analytics frameworks, including KPI definitions, dashboards, and performance reports for SIMOSA.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead analysis of user journeys, funnels, and retention metrics to identify friction points and growth opportunities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish data governance practices, ensuring consistency, accuracy, and compliance of app data.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct predictive modeling, segmentation, and cohort analyses to inform strategy and product design.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with BI and finance teams to build forecasts, business cases, and revenue models.
 
 
 
 2.&nbsp;&nbsp;&nbsp;&nbsp; Business Planning &amp; Financial Strategy
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build financial forecasts, valuations, and group/board submissions for digital platforms.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure accurate revenue and cost recognition across relevant teams in collaboration with Finance.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead preparation of business cases and financial models for features, campaigns, and partnerships.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage financial &amp; commercial reporting requirements across Jazz's digital business.
 
 
 
 3.&nbsp;&nbsp;&nbsp;&nbsp; Growth and Product Strategy
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate analytical insights into targeted growth strategies that improve MAU, DAU, and user retention.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design and evaluate A/B tests, roll-outs, and adoption campaigns.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support monetization initiatives, including ad inventory models, partnerships, and app-exclusive bundles.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track ROI of new launches and campaigns through post-campaign business analyses.
 
 
 
 4.&nbsp;&nbsp;&nbsp;&nbsp; Digital Strategy
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shape business strategy for SIMOSA and other digital initiatives in line with Jazz's overall digital portfolio.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide actionable recommendations to senior management for long-term platform evolution (marketplace, lifestyle, third-party integrations).
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Act as the analytics and planning lead in cross-functional initiatives.
 
 
 &nbsp;
 
 
 
 
 Requirements
 
 
 
 
 
 What are we looking for and what does it require to be a Manager Digital Products &amp; Analytics?
 
 
 
 
 Education &amp; Experience
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's or Master's degree in Business, Finance, Economics, Management, or a related field.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5-8 years of experience in digital analytics, product strategy, or digital growth roles.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven success in delivering forecasts, valuations, and growth strategies at scale.
 
 
 
 Technical &amp; Functional Skills
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficiency with analytics tools (Mixpanel, Firebase, Google Analytics, Tableau dashboards).
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong expertise in financial modeling, forecasting, and business case development.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of digital and telecom KPIs (MAU, DAU, ARPU, CPMs, churn).
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Understanding of monetization models (ads, subscriptions, partnerships).
 
 
 
 Behavioral Competencies
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Analytical and problem-solving mindset with strong commercial acumen.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent stakeholder management across Finance, Product, and Group teams.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ownership-driven, detail-oriented, and effective under tight deadlines.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong communicator with ability to present insights to senior leadership and the board.
 
 
 
 
 Benefits
 
 
 
 
 
 Why Join Jazz?
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Manager Digital Products & Analytics

<div>
 
 
 Grade: L3
 
 
 
 
 Location: Islamabad
 
 
 
 
 Last date to apply: 29 August 2025
 
 
 
 
 
 What is Manager, Digital Products?
 
 
 
 We're seeking an analytical and technical product leader to lead Digital product management and development. In the role of Manager, Digital Product Development, you will be tasked to build products in leu with our overall Digital Strategy. This primarily includes modernizing the way we build tech, work like a startup, and scale digitally to millions of users. The role specifically revolves around technology product development for Digital Telco, Selfcare and Lifestyle, Instant Messaging, keeping in mind latest Social media, Content, and Communication trends.
 
 
 The role reports directly to the VP of Digital Products &amp; Solutions.
 
 
 
 
 What does Manager, Digital Products do?
 
 
 <ul>
 <li>
 Drive technology planning, resource allocation and long-term forecasting.
 </li>
 <li>
 Technical cost allocation, timely budget planning and business case approvals to manage resources affectively.
 </li>
 <li>
 Ensure timely delivery of projects in collaboration with support functions and cross-functional teams.
 </li>
 <li>
 Manage the end-to-end lifecycle of the mobile app, from ideation, design and development to rollout, enhancements and ongoing optimizations.
 </li>
 <li>
 Select suitable technical architecture and solutions that shape the technical stack, including APIs, payment gateways, authentication, messaging, analytics and integrations with DBSS and third-party systems.
 </li>
 <li>
 Partner with business, finance, procurement and regulatory teams to align product priorities and ensure compliance.
 </li>
 <li>
 Drive outsourced and inhouse engineering teams, Android (Kotlin) and iOS (Swift), to supplement the product roadmap.
 </li>
 <li>
 Ensure security, regulatory compliance and adoption of modern software practices (APIs, microservices, DevOps).
 </li>
 <li>
 Work collaboratively with stakeholders for requirement gathering and ensuring business needs are translated into technical deliverables.
 </li>
 <li>
 Implement reporting and analytics systems, for internal teams to track and manage data.&nbsp;
 </li>
 
 </ul>
 
 
 Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 At least 7-8 years hands-on experience in the technology and engineering management domain. An undergraduate degree in computer science, engineering, AI/ML, or related disciplines.
 </li>
 <li>
 Experience working with financial teams, procurement processes, PR &amp; PO cycles.
 </li>
 <li>
 Leading projects and development teams for large scale digital products, technologies and platforms - Mobile, Web, Cloud Native stacks, API integrations, and deployments via Agile practices.
 </li>
 <li>
 Has led a team of either software engineers or technical product managers, with hands on experience in cost assessment and budget/resource allocation
 </li>
 <li>
 Strong knowledge of both frontend and backend technologies, with working knowledge across multiple backend stacks such as
 
 Spring Boot, Node.js, PHP and others
 
 .
 </li>
 <li>
 Awareness of mobile application development challenges (performance, scalability, security, OS differences, etc.).
 </li>
 <li>
 Product Management - Agile, Scrum, Jira, Confluence, Microsoft Project etc
 </li>
 <li>
 Communications stacks &amp; protocols - XMPP, RTP, SIP, HLS
 </li>
 <li>
 Digital Analytics - Firebase, MixPanel, Google Analytics
 </li>
 <li>
 API's - Web Services &amp; Integrations Experience (SOAP / REST)
 </li>
 <li>
 Knowledge of IP and Networks will be a plus.
 </li>
 <li>
 Excellent leadership, communication and problem-solving skills.
 </li>
 <li>
 Strong stakeholder management skills across both technical and non-technical teams.
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 
 
 Why Join Jazz?
 
 
 
 As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Manager Digital Products & Solutions (Proactive)

easypaisa digital bank

<div>
 
 Embark on a rewarding journey with easypaisa as a driven Product Manager. In this pivotal role, you will contribute to the strategic product management, innovation, and value creation within our digital financial services domain. Collaborating closely with cross-functional teams, you will play a vital role in ensuring the successful delivery of high-quality products.
 
 
 
 
 
 
 Portfolio Focus:
 
 
 
 
 
 
 Managing core products portfolio, with a primary emphasis on Mobile Load and Packages. Responsible for product delivery and driving growth to achieve revenue targets.
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 
 <ol>
 <li>
 Product Strategy &amp; Roadmap: Contribute to crafting and executing comprehensive product strategies and roadmaps aligned with the company's vision and objectives.
 </li>
 <li>
 Regulatory Compliance: Stay informed about State Bank regulations, actively contributing to ensuring all products adhere to regulatory requirements.
 </li>
 <li>
 Market Awareness: Conduct market research, competitor analysis, and continuously monitor industry trends to provide insights that drive innovation within the team.
 </li>
 <li>
 Stakeholder Collaboration: Actively participate in cross-functional collaboration, working closely with internal stakeholders to contribute to the successful delivery of the product roadmap.
 </li>
 <li>
 Market Research &amp; Analysis: Lead and participate in comprehensive market research, competitive analysis, and customer feedback analysis to identify opportunities for continuous product enhancements.
 </li>
 <li>
 Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, design, marketing, risk, operations, and legal, to ensure seamless product development.
 </li>
 <li>
 Product Development Lifecycle: Take an active role in leading the entire product development lifecycle, ensuring the timely delivery of top-tier products.
 </li>
 <li>
 Agile Methodology: Work closely with the scrum team, actively participating in agile sprint cycles and contributing to breaking down the product roadmap into actionable stories and requirements.
 </li>
 <li>
 Product Requirements: Lead efforts to gather and prioritize product requirements based on market insights, customer feedback, and business priorities.
 </li>
 <li>
 Performance Metrics: Define and track key performance indicators (KPIs), actively initiating data-driven improvements for heightened user engagement and sustained product growth.
 </li>
 <li>
 Go-to-Market Strategies: Collaborate with growth and marketing teams to develop and execute effective go-to-market strategies and compelling product positioning.
 </li>
 <li>
 Stakeholder Relationships: Actively cultivate and manage robust relationships with key stakeholders, including clients, industry partners, and internal teams.
 </li>
 <li>
 Leadership &amp; Mentorship: Contribute to providing inspirational leadership, guidance, and mentorship to junior product managers, fostering a culture of collaboration and continuous improvement.
 </li>
 <li>
 Product Performance: Take a hands-on approach to maintaining and enhancing the performance and success rates of products. Conduct open loop and closed loop funnel analyses to ensure a seamless user experience for easypaisa users.
 </li>
 <li>
 Growth Initiatives: Actively contribute to formulating strategic growth initiatives and communication plans to ensure the attainment of penetration and revenue target
 </li>
 <li>
 Demonstrate commitment to Easypaisa Digital Bank&rsquo;s core behaviors: Be Respectful, Keep Promises, Always Explore, and Create Together, in all aspects of work and collaboration.
 </li>
 </ol>
 
 
 
 
 
 
 
 
 Direct Reports:
 
 
 
 N/A
 
 
 
 
 
 
 Role Relationship
 
 
 
 
 Internal
 
 
 <ul>
 <li>
 Risk/Compliance
 </li>
 <li>
 Engineering/ Technology/ Operations
 </li>
 <li>
 Squad Team/ Scrum
 </li>
 <li>
 Design Team
 </li>
 <li>
 Research Team
 </li>
 <li>
 Marketing
 </li>
 <li>
 Growth Team
 </li>
 <li>
 BI/ Analytics Team
 </li>
 <li>
 Finance
 </li>
 </ul>
 
 
 
 
 
 External
 
 
 <ul>
 <li>
 SBP
 </li>
 <li>
 Telenor Pakistan
 </li>
 <li>
 Vendors/solution providers
 </li>
 <li>
 Partners
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Knowledge and Experience
 
 
 
 
 Education:
 
 Bachelor&rsquo;s Degree
 
 
 
 Experience:
 
 4 years +
 
 
 
 Behavioral Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Demonstrate adaptability and resilience in a dynamic industry.
 </li>
 <li>
 Clearly articulate ideas and contribute to transparent communication.
 </li>
 <li>
 Foster collaboration, innovation, and teamwork.
 </li>
 <li>
 Exhibit analytical skills and embrace an innovative problem-solving approach.
 </li>
 <li>
 Contribute to forward-thinking product strategies aligned with business goals.
 </li>
 <li>
 Support mentorship and career development opportunities.
 </li>
 <li>
 Cultivate relationships with stakeholders and promote an innovation-focused culture.
 </li>
 <li>
 Uphold a deep understanding of customer needs and advocate for customer-centric design.
 </li>
 <li>
 Contribute to informed decision-making based on data and market insights.
 </li>
 <li>
 Support open dialogue and a supportive environment for conflict resolution.
 </li>
 </ul>
 
 
</div>

Consumer Products Manager – Telco Growth & Integrations

<div>
 
 
 Grade: L2
 
 Location: Islamabad
 
 Last date to apply: 8 September 2025
 
 
 
 
 
 What is Product Expert?
 
 
 
 The Product Expert- Wealth Management will be responsible for managing and growing JazzCash's wealth product portfolio, covering digital lending, savings, and investment solutions. The role focuses on product operations, portfolio management, customer experience, and data-driven insights to ensure the products run smoothly and continue to add value for customers.
 
 
 The role reports directly to the Head of Product Development and Innovation.
 
 
 &nbsp;
 
 
 
 What does a Product Expert do?
 
 
 <ul>
 <li>
 Generate insights and portfolio analytics to monitor and optimize the performance of digital lending, savings, and investment products.
 </li>
 <li>
 Manage the product roadmap and prioritize enhancements based on JazzCash objectives, regulatory requirements, and customer feedback.
 </li>
 <li>
 Work closely with MMBL finance, operations, risk, and compliance teams to ensure smooth day-to-day operations of all wealth products.
 </li>
 <li>
 Support in monitoring and tracking the Profit &amp; Loss of the portfolio with a strong focus on operational efficiency and product sustainability.
 </li>
 <li>
 Oversee the end-to-end complaint handling process for wealth products, ensuring timely resolution and continuous improvements in service levels.
 </li>
 <li>
 Collaborate with technology teams to deliver system enhancements, bug fixes, and UI/UX improvements across the JazzCash app, USSD, and call center.
 </li>
 <li>
 Conduct periodic diagnostic and trend analysis to design portfolio optimization strategies while factoring in customer behavior, risk, market dynamics, and seasonality.
 </li>
 <li>
 Coordinate with marketing, sales, and growth teams to support product adoption through effective campaigns and customer education.
 </li>
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 &nbsp;
 
 
 
 
 Requirements
 
 
 
 
 
 What are we looking for and what does it require to be a Product Expert?
 
 
 <ul>
 <li>
 Minimum qualification: Bachelor's in Management Sciences, Economics, Business Analytics, or a related field.
 </li>
 <li>
 2-4 years of experience in managing digital products (experience in fintech/wealth products is a plus).
 </li>
 <li>
 Familiarity with digital lending, savings, and investment landscapes along with knowledge of product lifecycle management.
 </li>
 <li>
 Strong command of Excel or other tools for analytics and reporting.
 </li>
 <li>
 Excellent communication and stakeholder management skills to work effectively across JazzCash and MMBL teams.
 </li>
 <li>
 Strong analytical skills with the ability to interpret data, identify trends, and propose actionable insights.
 </li>
 
 
 </ul>
 
 Benefits
 
 
 
 
 
 Why Join JazzCash?
 
 
 
 As one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.
 
 
 This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Product Expert - JazzCash

Accountability Lab (AL)

<div><div><div><div>Posted date</div> <div>27th August, 2025</div> <div>Last date to apply</div> <div>5th September, 2025</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Islamabad</div>
</div> 
<div><div>Category</div> <div>Government and Policy
</div></div> 
<div><div>Type</div> <div>Full Time</div> <div>Position</div> <div>1</div></div></div></div><div></div>
 <div>Location: Islamabad, Pakistan

Duration: Full-time (100% Level of Effort) &ndash; 12 Months

Reports To: Executive Director / Director Programs (the position will work in close coordination with Head of Research and Learning and M&amp;E Manager)

Last Date of Application- 10th September 2025

Start Date: Immediately

Remuneration: PKR 350,000 &ndash; 400,000

About the Organization

Accountability Lab (AL) is a nonprofit think-and-do tank dedicated to enhancing governance through the empowerment of active citizens, responsible leaders, and accountable institutions, thereby fostering social and economic change. The Lab focuses on empowering youth, civil society organizations, and government institutions through a diverse range of interventions centered on human resource development, innovation, technology adoption, and citizen-centric policymaking, all aimed at enhancing accountability and promoting inclusive governance

Purpose of the Position

Digital Rights Expert will serve as the technical anchor on democratic innovation, civic participation in the digital age, and civil society strengthening program. The role will focus on guiding the project team, partners, and civil society organizations (CSOs) to implement impactful, locally adapted strategies for advancing digital democracy and strengthening civic infrastructure. Beyond this project-specific role, the expert will also actively contribute to the Accountability Lab Pakistan&rsquo;s broader digital democracy and inclusion portfolio. The role will support the project team in outreach and partnerships, support capacity building, knowledge generation, regional learning, and the development of inclusive advocacy strategies while ensuring technical coherence and innovation across the project's components.

This role is central to ensuring that sub-grantees are not only financially supported but also strategically guided to contribute meaningfully to democratic strengthening through digital engagement and civic innovation.

Key Responsibilities

Leadership
<ul><li>Provide overarching technical input to the project&rsquo;s strategy on digital democracy, civic engagement, participatory governance, and digital innovation.</li></ul>
<ul><li>Guide the design and delivery of project components to ensure alignment with respective trends, stakeholder needs, and democratic priorities across the regions. Identify cross-cutting opportunities to strengthen civic infrastructure and democratic engagement through digital platforms and innovations.</li></ul>

Evidence, Learning and Research
<ul><li>Provide active input and technical support to the Evidence and Learning Lead in the design, rollout, and analysis of regional needs assessments.</li></ul>

&bull; Actively participate in the development of digital and institutional needs assessment tools to ensure they are aligned with the diverse capacities, contexts, and thematic priorities of local CSOs. &bull; Actively participate in the development of indicators, data collection frameworks, question sets for digital democracy assessments, analysis and development of reports and other research outputs.
<ul><li>Offer regional insight on emerging digital democracy trends and stakeholder capacities to inform the design and adaptation of assessment tools.</li></ul>
<ul><li>Support the interpretation of assessment findings and assist in translating data into actionable strategies for CSO capacity-building and project adaptation.</li></ul>

Capacity Building of Civil Society Organizations (CSOs)
<ul><li>Lead the design and delivery of targeted virtual trainings, mentoring sessions, and learning engagements for CSOs across the region.</li></ul>

&bull; Develop tools, frameworks, and guides to help CSOs increase their effectiveness in digital organizing, participatory governance, institutional development, and constituency engagement. &bull; Facilitate peer learning and experience exchange among grantees on innovations in digital civic engagement.
<ul><li>Attend and facilitate the regional convenings (virtual and in-person) to share key findings of the project with various stakeholders</li></ul>

Coordination with Program Officers (CPOs)
<ul><li>Act as a technical and strategic advisor to POs , ensuring consistency in quality, coherence in program implementation, and responsiveness to specific contexts.</li></ul>
<ul><li>Support POs in mapping relevant CSOs, democratic stakeholders, and civic tech actors within their areas.</li></ul>
<ul><li>Provide ongoing virtual support to POs in facilitating learning events, partner convenings, and stakeholder consultations.</li></ul>

Stakeholder Mapping and Engagement
<ul><li>Lead the regional mapping of key stakeholders engaged in digital democracy, civic participation, social innovation, and institutional reform along with POs.</li></ul>

&bull; Build and maintain partnerships with Civil Society Organization (CSOs), universities, think tanks, private sector actors, and tech communities relevant to the project&rsquo;s objectives. &bull; Support the identification of thematic synergies and mutual collaboration opportunities among grantees and partners.

Advocacy and Knowledge Support
<ul><li>Provide strategic inputs into advocacy strategies focused on strengthening democratic processes through digital innovation.</li></ul>
<ul><li>Collaborate with the Communications and Reporting Manager and the Evidence and Learning Lead to develop evidence-based content for advocacy, storytelling, and public engagement campaigns.</li></ul>
<ul><li>Contribute technical knowledge to briefs, reports, case studies, and other knowledge products derived from project implementation.</li></ul>

Monitoring, Learning, and Adaptive Implementation
<ul><li>Contribute to technical monitoring and evaluation processes, supporting the integration of learning into project design and implementation.</li></ul>
<ul><li>Identify and document scalable and contextually relevant approaches that support digital democracy and institutional resilience among civil society actors.</li></ul>
<ul><li>Participate in strategic reviews and learning sessions with the wider project team and donors.</li></ul>

Qualifications and Experience

Education:
<ul><li>Master&rsquo;s degree in Public Policy, Political Science, Development Studies, Governance, Digital Innovation, or a related field.</li></ul>

Experience:
<ul><li>Minimum 5 years of experience in democratic development, digital rights, civic innovation and civil society strengthening.</li></ul>
<ul><li>Demonstrated experience in implementing or advising on digital engagement strategies, civic tech interventions, or inclusive governance programs.</li></ul>
<ul><li>Experience in working with or advising CSOs</li></ul>

Skills and Competencies:
<ul><li>Strong understanding of democratic systems, CSO ecosystems, digital rights, and local/regional civic challenges.</li></ul>

&bull; Proven facilitation, mentorship, and training design skills, especially in virtual environments. &bull; Excellent coordination and communication, and networking abilities to work across regions and stakeholder groups.
<ul><li>Strong writing, reporting, and presentation skills in English.</li></ul>
<ul><li>Capacity to work independently and collaboratively in multicultural and distributed teams.</li></ul></div>
 <div>Apply By:

 Application Process:
&bull; Eligible applicants are invited to submit their CVs and Cover Letter to jobs.pk@accountabilitylab.org by September 5, 2025. The deadline will be strictly observed. &bull;
<ul><li>The cover letter must introduce the applicant, her/his background as it relates to the above qualifications, a statement of the applicant&rsquo;s motivation in applying for this position, and the first possible starting date should the applicant be selected.</li></ul>
<ul><li>The shortlisted candidates will be contacted within two weeks after the closing date for an interview.</li></ul></div>

Digital Rights Expert

Mobilink Bank

<div>
 
 
 Department:
 
 Business Banking
 
 
 
 Reports To:
 
 Head Product Development &amp; Research
 
 
 
 Job Grade:
 
 AVP
 
 
 
 Total Positions:
 
 01
 
 
 
 Job Location:
 
 Head Office, Islamabad
 
 
 
 
 
 
 What is Manager Product &ndash; Liability &amp; Bancassurance - MMBL?
 
 
 
 The Product Manager &ndash; Liability &amp; Bancassurance is responsible for developing &amp; managing deposit &amp; Bancassurance related products, ensuring competitive pricing &amp; driving product sales performance. The role involves strategic planning, product development, coordination with sales teams &amp; other stakeholders, marketing initiatives &amp; revenue optimization.
 
 
 
 
 
 
 What Manager Product &ndash; Liability &amp; Bancassurance does - MMBL?
 
 
 
 
 Product Development &amp; Management
 
 
 <ul>
 <li>
 Develop &amp; enhance liability &amp; Banca products (CASA, Term deposit) based on market research &amp; customer insight.
 </li>
 <li>
 Develop &amp; enhance Bancassurance products (life, health, general insurance) in collaboration with insurance partners.
 </li>
 <li>
 Ensure product offering aligns with business goals &amp; regulatory requirements.
 </li>
 <li>
 Improve customer experience by introducing innovative features and digital banking solutions.
 </li>
 <li>
 Introduce customized insurance solutions tailored to customer segments.
 </li>
 <li>
 Ensure seamless integration of insurance offering with banking products.
 </li>
 </ul>
 
 
 
 
 
 Pricing &amp; Budgeting
 
 
 <ul>
 <li>
 Develop competitive pricing strategies for liability &amp; Banca products to optimize revenue, product profitability and market share.
 </li>
 <li>
 Develop effective product strategies to enhance non-funded income.
 </li>
 <li>
 Monitor interest rate trends &amp; recommend adjustments to maintain a balanced cost of funds.
 </li>
 <li>
 Prepare &amp; maintain annual product budgets, forecasting revenue &amp; deposit growth.
 </li>
 </ul>
 
 
 
 
 
 Business Development &amp; Stakeholder Coordination
 
 
 <ul>
 <li>
 Work closely with the sales force &amp; other stakeholders to provide product training, product research, sales strategies and market insights.
 </li>
 <li>
 Monitor product performance in the market and develop key product performance metrics.
 </li>
 <li>
 Develop incentive structure to drive sales effectiveness.
 </li>
 <li>
 Liaise with IT, risk management, finance &amp; operation teams to enhance product delivery.
 </li>
 <li>
 Strive for digital solutions &amp; digital transformation initiatives for liability &amp; Banca product offerings.
 </li>
 </ul>
 
 
 
 
 
 Marketing &amp; Campaign Management
 
 
 <ul>
 <li>
 Collaborate with the marketing team in promoting marketing campaigns for liability and Banca products.
 </li>
 <li>
 Leverage digital channels, branch networks &amp; partnerships for product visibility.
 </li>
 <li>
 Conduct competitor benchmarking to refine products marketing strategies.
 </li>
 <li>
 Develop incentive structure to drive sales effectiveness.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Risk Management
 
 
 <ul>
 <li>
 Ensure all liability &amp; Banca products comply with regulatory guidelines.
 </li>
 <li>
 Assess risk associated with pricing, customer retention &amp; market fluctuations.
 </li>
 <li>
 Develop incentive structure to drive sales effectiveness.
 </li>
 <li>
 Manage risks related to claims handling, mis-selling and customer satisfaction.
 </li>
 </ul>
 
 Other tasks assigned by Line Manager
 
 
 
 
 
 
 What are we looking for and what does it require to be Manager Product &ndash; Liability &amp; Bancassurance?
 
 
 
 
 Required Qualification &amp; Experience
 
 
 <ul>
 <li>
 Minimum Bachelor degree in Business Finance or related field.
 </li>
 <li>
 Minimum 5 years&rsquo; experience in product development &amp; management.
 </li>
 <li>
 Experience in liability &amp; Bancassurance product development is preferable.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills
 
 
 <ul>
 <li>
 Strong analytical skills.
 </li>
 <li>
 Pricing &amp; budgeting skills.
 </li>
 <li>
 Proficient in MS Office.
 </li>
 <li>
 Excellent leadership &amp; cross-functional coordination capabilities.
 </li>
 <li>
 Ready for mobility.
 </li>
 <li>
 Ability to work under pressure.
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. (MMBL) is a leading financial institution providing comprehensive banking services to over 42 million registered users, including more than 16 million monthly active customers across Pakistan. Leveraging a hybrid model that integrates traditional microfinance with cutting-edge mobile and digital banking technologies, MMBL operates with a robust network of over 100 branches and 200,000 branchless banking agents.
 
 
 
 
 
 The bank offers a wide array of financial services through a USSD (GSM) based digital platform, including savings accounts, microenterprise (MSME) loans, small housing loans, remittances, utility bill and loan installment collections, mobile wallets, insurance, G2P, B2B, and B2P payments. These services position MMBL as a key player in advancing financial inclusion across the country.
 
 
 
 
 
 At MMBL, fostering a positive, equal and productive workplace is a priority, underpinned by core values that emphasize innovation, entrepreneurship, teamwork, collaboration, and a steadfast commitment to a customer-centric approach in every aspect of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This position offers a unique opportunity for a self-driven, professional and passionate individual to create a meaningful impact and driving transformative change. As part of our team, you will contribute to empowering millions with the tools and resources needed to thrive in the digital age. We are seeking a talented individual eager to make a difference and play a pivotal role in our mission of innovation and progress.
 
 
 
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Manager Product – Liability & Bancassurance

<div>
 
 
 Department:
 
 Business Banking
 
 
 
 Reports To:
 
 Manager Product - Liability &amp; Bancassurance
 
 
 
 Job Grade:
 
 OG-I
 
 
 
 Total Positions:
 
 01
 
 
 
 Job Location:
 
 Head Office, Islamabad
 
 
 
 
 
 
 What is Assistant Manager Product - Liability &amp; Bancassurance - MMBL?
 
 
 
 
 
 
 
 Assistant Manager Product - Liability &amp; Bancassurance
 
 is responsible to support in developing &amp; managing deposit &amp; Bancassurance related products, pricing &amp; management of deposit &amp; Banca products. The role involves assisting in market analysis, stakeholders coordination, marketing campaigns &amp; product compliance with regulatory requirements.
 
 
 
 
 
 
 What Assistant Manager Product - Liability &amp; Bancassurance does - MMBL?
 
 
 
 
 
 
 
 Product Development &amp; Management:
 
 
 <ul>
 <li>
 Assist in the development &amp; enhancement of liability &amp; Banca products (CASA, Term deposit &amp; specialized deposit schemes) based on market research &amp; customers insight.
 </li>
 <li>
 Assist in the development &amp; enhancement of Bancassurance products (life, health, general insurance) in collaboration with insurance partners.
 </li>
 <li>
 Assist in Improvement of customers experience by introducing innovative feathers and digital banking solutions.
 </li>
 </ul>
 
 
 
 
 
 Pricing &amp; Budgeting:
 
 
 <ul>
 <li>
 Assist in setting competitive pricing strategies for liability &amp; Banca products based on market trends.
 </li>
 <li>
 Monitor cost of funds &amp; recommend pricing adjustments to maintain profitability.
 </li>
 <li>
 Help in preparing annual product budgets &amp; forecasting the products performance.
 </li>
 </ul>
 
 
 
 
 
 Sales support &amp; business Coordination:
 
 
 <ul>
 <li>
 Provide support to the sales team by developing training materials &amp; product guides.
 </li>
 <li>
 Monitor product performance in the market and develop key product performance metrics
 </li>
 <li>
 Assist in designing incentive programs to drive sales effectiveness.
 </li>
 </ul>
 
 
 
 
 
 Marketing &amp; Campaign Management:
 
 
 <ul>
 <li>
 Coordinate with the marketing team for product promotion &amp; awareness campaigns.
 </li>
 <li>
 Assist in developing content for brochures, digital marketing &amp; customers communication.
 </li>
 <li>
 Conduct customers feedback surveys to assess product performance &amp; satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Compliance &amp; Risk Management:
 
 
 <ul>
 <li>
 Ensure all liability &amp; Banca products comply with regulatory guidelines.
 </li>
 <li>
 Assess risk associated with pricing, customers retention &amp; market fluctuations.
 </li>
 <li>
 Develop incentive structure to drive sales effectiveness.
 </li>
 <li>
 Manage risks related to claims handling, mis-selling and customers satisfaction.
 </li>
 </ul>
 
 
 
 
 Other task assigned by line manager
 
 
 
 
 
 
 What are we looking for and what does it require to be Assistant Manager Product - Liability &amp; Bancassurance?
 
 
 
 
 
 
 
 Required Qualification &amp; Experience:
 
 
 <ul>
 <li>
 Minimum Bachelor degree in Business Finance or related field
 </li>
 <li>
 Minimum 3-year experience in product development/management
 </li>
 <li>
 Experience in liability &amp; Bancassurance product development/management is highly preferable in banking domain.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills
 
 
 <ul>
 <li>
 Strong analytical skills
 </li>
 <li>
 Proficient in MS Office
 </li>
 <li>
 Cross-functional coordination capabilities
 </li>
 <li>
 Ready for mobility
 </li>
 <li>
 Ability to work under pressure
 </li>
 </ul>
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. (MMBL) is a leading financial institution providing comprehensive banking services to over 42 million registered users, including more than 16 million monthly active customers across Pakistan. Leveraging a hybrid model that integrates traditional microfinance with cutting-edge mobile and digital banking technologies, MMBL operates with a robust network of over 100 branches and 200,000 branchless banking agents.
 
 
 
 
 
 The bank offers a wide array of financial services through a USSD (GSM) based digital platform, including savings accounts, microenterprise (MSME) loans, small housing loans, remittances, utility bill and loan installment collections, mobile wallets, insurance, G2P, B2B, and B2P payments. These services position MMBL as a key player in advancing financial inclusion across the country.
 
 
 
 
 
 At MMBL, fostering a positive, equal and productive workplace is a priority, underpinned by core values that emphasize innovation, entrepreneurship, teamwork, collaboration, and a steadfast commitment to a customer-centric approach in every aspect of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This position offers a unique opportunity for a self-driven, professional and passionate individual to create a meaningful impact and driving transformative change. As part of our team, you will contribute to empowering millions with the tools and resources needed to thrive in the digital age. We are seeking a talented individual eager to make a difference and play a pivotal role in our mission of innovation and progress.
 
 
 
</div>

Assistant Manager Product - Liability & Bancassurance

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