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Two Guys Home Furnishings

As our Project Manager, you will be responsible for the day-to-day management and delivery of multiple digital projects, including website launches (Shopify &amp; custom), digital marketing campaigns, and ongoing optimisation initiatives, from concept to completion.Responsibilities<ul><li>Lead and manage digital projects from planning to launch, ensuring timelines, scope, and quality standards are met</li><li>Create and manage written project plans, timelines, and roadmaps, ensuring one project&rsquo;s delay does not impact others</li><li>Coordinate closely with designers (Figma), developers, SEO, content, social media, and paid ads teams</li><li>Act as the central point of coordination between internal teams and the Dubai management team</li><li>Ensure all work follows approved SOPs, brand guidelines, and documented instructions</li><li>Track risks, dependencies, and blockers, escalating issues early and ensuring timely resolution</li><li>Oversee content, SEO, social media, and paid campaign alignment across service-based and e-commerce websites</li><li>Monitor performance and prepare weekly progress updates and monthly reports for management</li><li>Ensure internal QA and reviews are completed before submitting work for final approval</li></ul>Requirements<ul><li>5+ years&rsquo; experience as a Digital Project Manager or similar role</li><li>Experience managing website development projects and digital marketing workflows</li><li>Strong understanding of SEO, paid ads, content, and social media processes</li><li>Excellent communication, documentation, and coordination skills</li><li>Ability to manage multiple brands and projects simultaneously</li></ul>Job Type: Full-timePay: Rs140,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Have you managed projects involving multiple departments (design, development, SEO, content, ads) at the same time?</li><li>Do you create written project timelines, scopes, and ownership documents before starting work?</li><li>Have you managed service-based or e-commerce websites with ongoing marketing activities?</li><li>How many cross-functional teams have you managed simultaneously?</li><li>How soon can you join us?</li><li>What is your Current/Expected Salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Digital Project Manager: 4 years (Required)</li></ul>Work Location: In person

Digital Project Manager

PMCL-JAZZ (Formerly known as Mobilink)

<div>Grade Level: L3
Location: Islamabad
Last date to apply: 13 February 2026
What is Manager, Digital Products?
To continue and change the lives of our 71 million customers. We&rsquo;re a world-class organization and have assembled the right team to begin scaling aggressively. This is an opportunity for someone who wants to be part of something big and transformative, someone who will play a critical role in driving our Digital success.
We&rsquo;re seeking an analytical and technical product leader to lead Digital product management and development. In the role of Manager, Digital Product Development, you will be tasked to build products in leu with our overall Digital Strategy. This primarily includes modernizing the way we build tech, work like a startup, and scale digitally to millions of users. The role specifically revolves around technology product development for Digital Telco and Video Streaming platforms, keeping in mind latest Social media, Content, and Communication trends.
The role reports directly to the Head of Digital Products &amp; Solutions.
What does Manager, Digital Products do?<ul>
<li>
Lead the end-to-end technical product development lifecycle for digital platforms, from concept and design to deployment and scale.</li>
<li>Define, evolve, and govern the digital technology ecosystem to support digital products, including video streaming platforms and AdTech integrations across platforms.</li>
<li>Manage vendor payment processes, including invoicing, approvals, and technology licensing fees. Manage technical budgets, cost allocation, and capacity planning to ensure efficient utilization of resources.
</li><li>Drive feature planning, development and rollout using Agile and DevOps practices in a large-scale telco environment.</li>
<li>Lead and coordinate in-house and outsourced engineering teams and development partners to deliver against the product roadmap.</li>
<li>Identify technical, delivery, and operational risks and proactively implement mitigation plans.</li>
<li>Lead research and development initiatives, including definition of objectives, business use cases, cost estimates and resource requirements.</li>
<li>Conduct regular product and solution reviews to ensure alignment with business objectives, compliance, and operational readiness.</li>
<li>Work closely with VEON Group, commercial teams and internal stakeholders to ensure solutions are scalable, competitive and market-ready.</li>
<li>Manage cross-functional dependencies and stakeholder commitments to ensure timely delivery.</li>
<li>Establish reporting, analytics, and KPI frameworks to track product performance, delivery and operational metrics</li>
<li>Champion Agile ways of working across teams and coach stakeholders on product and delivery best practices</li>
<li>Act as Scrum Master, owning sprint ceremonies including backlog refinement, sprint planning, daily stand-ups, sprint reviews and retrospectives</li></ul> 
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
Requirements<ul>
<li>
8-10 years of hands-on experience in technology and engineering management, with a minimum undergraduate degree in Computer Science, Engineering, AI/ML or a related discipline.</li>
<li>Leading projects and development teams for large scale (2M+ MAU) digital products, technologies, and platforms - Mobile, Web, Cloud Native stacks, API integrations and deployments via Agile practices.</li>
<li>Has led a team of either software engineers or technical product managers, with hands on experience in cost assessment and budget/resource allocation.</li>
<li>Software development experience in HTML5, Objective C, C#, Java, PHP, Native Mobile App development languages.</li>
<li>Product Management &ndash; Agile, Scrum, Jira, Confluence, Microsoft Project etc.</li>
<li>Strong understanding of cloud-native technologies, including Docker, Kubernetes, microservices architecture, and public cloud platforms (AWS, Azure, Google Cloud).</li>
<li>Cloud Streaming services &ndash; WMS Panel, Nimble Streamer, AWS Elemental Media Services etc.</li>
<li>Database management &ndash; MySQL, MariaDB, Cassandra</li>
<li>API&rsquo;s - Web Services &amp; Integrations Experience (SOAP / REST)</li>
<li>Implement CI/CD pipelines and manage DevOps teams.</li>
<li>Understands technology Intellectual Property Rights management.</li>
<li>Digital Analytics &ndash; Firebase, MixPanel, Google Analytics, Clevertap.</li>
<li>Exposure to AI/ML technologies (e.g., Python, TensorFlow) and RPA solutions is a plus.</li>
<li>Experience with Enterprise Service Bus, API Gateways, and middleware technologies (e.g., JBoss) is a plus.</li>
<li>Agile certifications (CSM, CSPO, or equivalent) are a plus.</li>
<li>Cloud certifications (AWS, Oracle Cloud, or equivalent) are a plus.</li>
</ul>
Benefits
Why Join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70+ million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.</div>

Manager Digital Products

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 The ideal candidate possesses intellectual curiosity, creativity, strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment as well as a strong desire to contribute to Zones&rsquo; continued success. This person will lead investigations into undefined areas, ambiguous requirements and will define scope, requirements and measurable deliverables that can be executed on using PMO principles. They create scope and execute initiatives by partnering with senior stakeholders (Partner and Product Management, Purchasing, Operations, IT, Finance, Sales) to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all.
 
 
 
 What You&rsquo;ll Do As The Project Manager 2
 
 
 
 Employees employed in the role of Project Manager 2 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Formulate strategy, plans and measurable objectives for programs and projects
 </li>
 <li>
 Demonstrable improvement of Key Process Indicators (KPIs) vs. baseline measurements developed as part of each project effort
 </li>
 <li>
 Timely completion of project initiatives Identify and drive demonstrable improvement of Key Process Indicators (KPIs) vs. baseline measurements developed as part of each project effort
 </li>
 <li>
 Successful management of project scope, budget and scheduled to ensure timely completion of program and project initiatives
 </li>
 <li>
 Ensure that 100% of all tasks are resolved within appropriate time constraints through proper task management
 </li>
 <li>
 Provide weekly status report depicting:
 </li>
 <li>
 Service engagements
 </li>
 <li>
 Resource Utilization
 </li>
 <li>
 Project Status
 </li>
 <li>
 Risks
 </li>
 <li>
 Issue Mitigation
 </li>
 <li>
 Portfolio Status
 </li>
 <li>
 Timely completion of project initiatives
 </li>
 <li>
 Effective project communications with multiple stakeholders, teams and executive management
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required; MBA preferred.
 </li>
 <li>
 PMP, ITIL or equivalent Certification preferred.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 5 plus years of experience in program/ project management, process engineering or strategy within a technology or operations environment
 </li>
 <li>
 Leadership skills: must have experience leading a portfolio of programs, multiple projects and teams.
 </li>
 <li>
 Ability to take ambiguous requirements, conduct investigation and develop strategy.
 </li>
 <li>
 Problem solving skills: must be able to identify risks and develop actionable mitigation plans
 </li>
 <li>
 Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations.
 </li>
 <li>
 Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas.
 </li>
 <li>
 Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand.
 </li>
 <li>
 Knowledge of and experience using Project Management Software
 </li>
 <li>
 Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 7:00PM &ndash; 4:00AM (Pk time)
</div>

Project Manager 2

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
Responsible for planning and overseeing project completion on time, on scope and on budget. Strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment are required.
Project Manager I will scope and execute initiatives by partnering with client team and internal stakeholders to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all.
What you&rsquo;ll do as the Project Manager 1:
Employees employed in the role of Project Manager 1 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
Project Management<ul><li>
Lead project onboarding according to project scope and SOW documentation</li><li>
Coordinate engagement of resources and subject matter experts across various organizational functions for Project Startup</li><li>
Gather project requirements and develop project Playbooks and SOPs</li><li>
Obtain requirements for Bill of Materials (BOM) development</li><li>
Gather rollout schedule and document SLA requirements</li><li>
Drive all project requirements such as project changes, product lead time, rollout requirements through IntelliPlan.</li><li>
Define, track and report on specific measurable outcomes for projects</li><li>
Define inventory requirements based on schedule and work with Supply Chain on lead time and schedule of inventory arrival</li><li>
Responsible for all aspects of project billing including services.</li></ul>
Client Support<ul><li>
Build strong relationships with customer operations stakeholders. Be the main point of contact for customer operational requirements.</li><li>
Schedule internal and external daily/weekly cadence meetings</li><li>
Meet with client stakeholders regarding project status and changes</li><li>
Obtain client schedule and deployment signoff</li><li>
Manage deployment and schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan</li><li>
Coordinate invoicing of inventory according to contractual agreements (MSA, MISA, SOW)</li><li>
Communicate changes with client and manage escalations as required</li><li>
Gather reporting requirements and develop custom reporting as needed</li><li>
Gather client requirements for nterprise and ensure client set for ITAD and Depot projects</li><li>
Manage scope changes and develop Project Change Requests (PCR) based on scope requirements. Including additional costs and SLA&rsquo;s</li></ul>
IntelliPlan<ul><li>
Complete project toolkit for IntelliPlan</li><li>
Input project deployment schedule and BOM requirements into IntelliPlan</li><li>
Ensure product lead times are loaded and maintained by Supply Chain</li><li>
Ensure product availability in accordance to schedule; monitor schedule in IntelliPlan</li><li>
Coordinate deployment rollout with TSC for TSC readiness against schedule</li><li>
Manage and communicate schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan</li><li>
Gather stock standards requirements and input forecast into IntelliPlan</li></ul>
Inventory Management<ul><li>
With customer, define product standards and forecast requirements</li><li>
Define Inventory requirements for project rollouts</li><li>
Set safety stock threshold</li><li>
Manage inventory levels against forecast and safety stock and adjust as needed</li><li>
Manage inventory levels against project schedule and adjust as needed</li><li>
Work with Supply Chain to adjust inbound inventory levels according to project schedule</li><li>
Work with Supply Chain to manage OEMs when product is available ahead of schedule</li><li>
Invoice customer on receipt and convert inventory to client owned according to MSA, MISA and SOW</li><li>
Update BOM to include SKU changes from Zones owned SKU to Client Owned SKUs</li></ul>
Implementation<ul><li>
Responsible for project turnover and start-up to project delivery stakeholders. Coordinate engagement of partner resources and subject matter experts across multiple projects &amp; organizational functions</li><li>
Coordinate order entry and order management in CRM based on IntelliPlan outputs</li><li>
Manage issues and decisions to timely resolution. Communicate with senior management teams to escalate/resolve project conflicts &amp; needs</li><li>
Formulate plans to communicate and implement approved changes for the best return on investment</li><li>
Accountable for SLA deliverables according to project scope as documented in Statements of Wok</li><li>
Responsible for project closeout and reporting on project health and risks. Formulate and summarize findings as well-organized presentations to senior management; effectively summarize key information (e.g. cost savings, risk, efficiency improvements, accountability metrics, etc.)</li></ul>
What you will bring to the team:
Education/Certification:<ul><li>
Bachelor&rsquo;s degree in Business or a related field.</li><li>
PMP; ITIL Certification or equivalent preferred.</li></ul>
Required Experience:<ul><li>
2 - 5 years of experience in program/ project management, process engineering or strategy within a technology or operations environment</li><li>
Experience in Supply Chain and Inventory Management is preferable</li><li>
Leadership skills: must have experience leading multiple projects and teams simultaneously</li><li>
Problem-solving skills: must be able to identify risks and develop actionable mitigation plans</li><li>
Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations</li><li>
Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas</li><li>
Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand</li><li>
Knowledge of and experience using Project Management Software</li><li>
Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Job timings: 9:00PM &ndash; 6:00AM (Pk time)</div>

Project Manager 1

Mobilink Bank

<div>
 
 
 Job Title:
 
 Manager, Applications Integration
 
 
 
 Department:
 
 Information Technology
 
 
 
 Grade:
 
 AVP
 
 
 
 Reports to:
 
 Executive Manager, Applications integration
 
 
 
 Location:
 
 Head-Office
 
 
 
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Evaluate stakeholder needs and architect comprehensive Functional Specification Documents (FSD) with internal and external partners for Alternate Delivery Channels (ADC).
 </li>
 <li>
 Lead the end-to-end middleware and digital banking applications upgradation life cycle overseeing everything from initial feasibility and effort estimation to complex migrations and long-term application maintenance.
 </li>
 <li>
 Translate middleware architecture and existing functionality into system flows, flowcharts, and database designs to guide the internal and external teams.
 </li>
 <li>
 Supervise all patch deployments, system upgrades, and version releases within the defined middleware project scope and timelines.
 </li>
 <li>
 Enforce industry-standard implementation practices and architectural design patterns across all banking applications.
 </li>
 <li>
 Facilitate peer reviews and user testing phases; provide support for listing detailed middleware use cases with stakeholders and technical support to ensure robust system development.
 </li>
 <li>
 Coordinate the full testing suite, including System Integration Testing (SIT) and User Acceptance Testing (UAT), in collaboration with internal and external partners.
 </li>
 <li>
 Follow all organizational and IT security policies to ensure safe and stable operations.
 </li>
 <li>
 Conduct thorough impact analysis to identify potential breaking changes in APIs, messaging protocols, or data mappings
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Have knowledge/experience of Middleware and ATM switches (IRIS, UBPS).
 </li>
 <li>
 Banking/Fin Tech Experience in application domain.
 </li>
 <li>
 Middleware Application migration/upgradation experience.
 </li>
 <li>
 Knowledge of ISO 8583 and ISO 20022.
 </li>
 <li>
 Have knowledge of core and branchless banking applications.
 </li>
 <li>
 Expert level knowledge of standard development tools (VS, PL/SQL, MSSQL, Oracle, ASP, C# .net).
 </li>
 <li>
 Have knowledge of SDLC and adherence with all phases.
 </li>
 <li>
 Have good verbal and written communication skills.
 </li>
 <li>
 Aware of Incident and Change Management best practices.
 </li>
 <li>
 A disciplined approach to documentation and change management.
 </li>
 <li>
 Knowledge of API gateway (Kong).
 </li>
 <li>
 Working experience with Rest and Soap Based Apis.
 </li>
 </ul>
 
 
 
 
 
 Essential Skills:
 
 
 <ul>
 <li>
 Proficient in MS Office
 </li>
 <li>
 Strong analytical skill
 </li>
 <li>
 Team management
 </li>
 <li>
 Time management
 </li>
 <li>
 Negotiation skills
 </li>
 <li>
 Customer Relationship
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 Sound communication and interpersonal skills
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About MMBL:
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 58 million registered users including 22+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100+ branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
</div>

Manager, Applications Integration

Circles

<div>
 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
 <ul>
 <li>
 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
 </li>
 <li>
 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
 </li>
 <li>
 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
 
 
 </li>
 </ul>
 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
 
 About Us
 
 
 
 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
 <ul>
 <li>
 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
 </li>
 <li>
 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
 </li>
 <li>
 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
 
 
 </li>
 </ul>
 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
 Job Title : Customer Operations Manager &ndash; Pakistan
 
 
 Location : Pakistan (with regular coordination with Circles Singapore and client e&amp; and Ufone)
 
 
 Reporting Line : Customer Success Director
 
 
 
 Role Overview
 
 
 
 The Customer Operations Manager will act as the primary coordination point between Circles HQ, Regional Circles, and the clients e&amp; and Ufone. The role is responsible for ensuring smooth communication, accurate project status reporting, effective stakeholder management, and proactive issue resolution across ongoing projects and operational activities in Pakistan. This position plays a critical role in maintaining customer satisfaction, operational efficiency, and alignment between internal teams and the client.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Track and consolidate project progress across Circles and operational teams
 </li>
 <li>
 Prepare and share regular status reports, dashboards, and updates with Ufone
 </li>
 <li>
 and internal stakeholders
 </li>
 <li>
 Monitor milestones, risks, dependencies, and action items to ensure timely delivery
 </li>
 <li>
 Stakeholder Coordination
 </li>
 <li>
 Act as the single point of contact for coordination between Circles HQ, e&amp; and Ufone
 </li>
 <li>
 Facilitate regular meetings, reviews, and follow-ups with client and internal teams
 </li>
 <li>
 Ensure alignment on priorities, expectations, and deliverables issue Resolution &amp; Troubleshooting
 </li>
 <li>
 Proactively identify operational, technical, or process-related issues
 </li>
 <li>
 Coordinate with relevant teams to troubleshoot, escalate, and resolve issue efficiently
 </li>
 <li>
 Track incidents and corrective actions to closure
 </li>
 <li>
 Operational Oversight
 </li>
 <li>
 Provide oversight of day-to-day operational matters related to customer delivery
 </li>
 <li>
 in Pakistan
 </li>
 <li>
 Support governance processes, compliance requirements, and internal controls
 </li>
 <li>
 Identify opportunities for process improvement and operational efficiency
 </li>
 <li>
 Customer Success Support
 </li>
 <li>
 Support the Customer Success Director in managing the overall customer
 </li>
 <li>
 relationship
 </li>
 <li>
 Ensure customer concerns are addressed promptly and professionally
 </li>
 <li>
 Contribute to service improvement initiatives and customer satisfaction goals
 
 
 </li>
 </ul>
 
 Key Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong stakeholder management and communication skills
 </li>
 <li>
 Excellent reporting, coordination, and organizational abilities
 </li>
 <li>
 Problem-solving mindset with the ability to manage multiple priorities
 </li>
 <li>
 Comfortable working across geographies and with senior stakeholders
 </li>
 <li>
 Ability to operate in a fast-paced, client-facing environment
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from Tier 1 university is mandatory
 </li>
 <li>
 5+ years of experience in project coordination, operations, or customer
 </li>
 <li>
 management roles
 </li>
 <li>
 Experience working with telecom operators or large enterprise clients is a strong
 </li>
 <li>
 advantage
 </li>
 <li>
 Prior exposure to Pakistan telecom operations and multi-stakeholder
 </li>
 <li>
 environments preferred
 
 
 </li>
 </ul>
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
 Data Protection and Privacy Statement
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles&rsquo; Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
 
 
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
 
 Data Protection and Privacy Statement
 
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to
 
 Circles&rsquo; Candidate Data Protection and Privacy Policy.
 
 You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
</div>

Customer Operations Manager – Islamabad

MEP Solutions

MEP Solutions Pvt. Ltd. is a contracting firm proving end-to-end for Mechanical Electrical and Plumbing works. Our company is the sister firm of IZHAR construction company Pvt Ltd. MEP Solutions is seeking a full-time on-site Project Engineer (Mechanical) to join our team in Islamabad at IT Park Project.Roles and Responsibilities:<ul><li>Being the responsible Mechanical Engineer and report to the PM</li><li>Should be sound in HVAC-VRF systems and plumbing</li><li>Advise the project manager of any technical aspects of the mechanical services that may affect construction progress, quality and the like.</li><li>Continually review the construction schedule during the progress of site works.</li><li>Review shop drawings against the design [tender] drawings for compliance with the design intent and return to project manager with appropriate comments / approval.</li><li>Review mechanical shop drawing in conjunction with the structural and electrical engineers to ensure engineering co-ordination and advise project manager accordingly</li><li>Review Contractor&rsquo;s mechanical services material proposals against specified technical performance requirements and advise the Project Manager on the appropriateness of the proposals.</li><li>Review proposed sub contractor(s) associated with works from a technical standpoint.</li><li>Undertake general project site observation / inspection of the mechanical services works for Contractor&rsquo;s adherence to the approved shop drawings and Consultant&rsquo;s specification, good working practices, the construction schedule and health &amp; safety.</li><li>Be available to undertake off-site inspections of proposed equipment and materials as may be deemed necessary by the Project Manager.</li><li>Undertake prior review of proposed mechanical system testing &amp; commissioning methods and schedule</li><li>Witness on-site piped system pressure test, air conditioning duct leakage testing and other testing that may be required during the first fix works and advise the Project Manager accordingly.</li><li>On a spot basis witness mechanical system final testing and commissioning.</li><li>Review and comment on testing and commissioning results and advise Project Manager accordingly</li><li>Prepare on-going list of mechanical services defects for remedial action.</li><li>Undertake final project snagging and prepare list of defects for Contractor&rsquo;s action.</li><li>Attend project, site progress and any mechanical services related technical meetings as directed by the project manager.</li><li>Prepare draft site / engineer&rsquo;s instructions, relating to the building mechanical services, as required and issue to the Project Manager.</li><li>Provide advice to the Project Manager in regard to any mechanical services related variation costs that may be claimed by the Contractor during the course of the works.</li></ul>Qualification: BS in Mechanical Engineering.Experience: 7 YearsShift Timing: 05:00 PM to 02:00 AMJob Type: Full-timePay: Rs120,000.00 - Rs130,000.00 per monthWork Location: In person

Project Engineer (Mech)

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