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assistant o&m engineer

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female operations executive Jobs in Karachi

female operations executive

operations & compliance officer Jobs in Karachi

operations & compliance officer

director of operations

AppedologyPK Recruitment

<p><b>Job Title:</b> Director of Operations &ndash; BPO (US Healthcare Sales)</p><p><b>Company:</b> Appedology Pvt. Ltd.</p><p><b>Location:</b> DHA Phase 5, Karachi &mdash; <b>Night Shift (US Timings)</b></p><p>About Appedology</p><p>Appedology is a US-based healthcare solutions company providing B2B medical and healthcare services. We operate a high-performance BPO center in Karachi to support our US clients.</p><p>Role Summary</p><p>We are seeking an experienced <b>Director of Operations</b> to lead and scale our <b>BPO sales operations</b> catering to US-based healthcare clients. The ideal candidate will drive <b>strategic planning, operational excellence, sales growth, and team development</b>, ensuring all KPIs for <b>US night operations</b> are achieved.</p><p>Key Responsibilities</p><ul><li>Oversee day-to-day BPO operations for US-based healthcare sales projects.</li><li>Develop and implement strategic plans to achieve revenue and performance targets.</li><li>Build, mentor, and manage sales and support teams, ensuring strong US-night-shift coverage.</li><li>Track KPIs and prepare weekly and monthly performance reports.</li><li>Liaise with US-based senior management to align sales strategy with business goals.</li><li>Ensure compliance with US healthcare B2B regulatory requirements and company policies.</li><li>Drive process improvement, including automation and productivity initiatives.</li><li>Manage budgeting, resource allocation, and workforce planning.</li></ul><p>Requirements</p><ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or Healthcare Management (Master&rsquo;s preferred).</li><li>7+ years of experience in BPO/Call Center operations with at least 3 years in a senior leadership role.</li><li>Proven track record in US B2B healthcare sales operations.</li><li>Strong understanding of US healthcare market dynamics and compliance.</li><li>Excellent leadership, analytical, and decision-making skills.</li><li>Ability to manage large night-shift teams and work in US business hours.</li><li>Exceptional communication and interpersonal skills.</li></ul><p>Shift &amp; Location</p><ul><li><b>Shift:</b> Night Shift (US Timings &ndash; EST/PST overlap)</li><li><b>Office Location:</b> DHA Phase 5, Karachi</li></ul><p>What We Offer</p><ul><li>Competitive salary with performance-based incentives.</li><li>Health insurance and other benefits as per company policy.</li><li>Opportunity to lead a rapidly growing US healthcare BPO operation.</li><li>Dynamic, collaborative, and professional work environment.</li></ul><p>Job Type: Full-time</p>

Director, Operations (US HEALTHCARE)

Standard Chartered Bank

<div><div><div><div><div><div><div><div><p>Job ID: 38110
 </p><p>Location: Karachi, PK
 </p><p>Area of interest: Operations
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 10 Sept 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
Build Own Operate (BOO) Client Coverage Operations in the country in accordance with globally consistent standards, controls, and levels of conduct &amp; valued behaviours. Deliver significant improvement in frontline &amp; client experience in terms of Turn around times, productivity, and process improvements. Embed appropriate risk culture and standards of excellence. This will include strong emphasis and focus on:<br>
(i) Effective delivery of quality client service based on client segment and tiering differentiation<br>
(ii) Efficient management of client account maintenance activities<br>
(iii) Accurate and efficient client onboarding, management and offboarding processes;<br>
(iv) Heightened awareness of AML risk, and associated controls;<br>
(v) Effective first line risk management; credit and Anti Money Laundering (AML) risk monitoring and remediation<br>
(vi) Oversight of the execution of Customer Due Dilligence (CDD); and<br>
(vii) Management of quality Static Data<br>
(viii) Expansion into other process to support business and risk control objectives</div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Lead the implementation of Client Coverage Operations in the country with a focus on service differentiation based on client segment / tiering and value. Ensure that the model is scalable, best-in-class, client-focused and fit for purpose of client delight</li><li>Right scoping the Client Coverage Operations model in terms of chalking out the activity inventory, capacity estimates, process flows, R&amp;R and appropriate resourcing</li><li>Accelerate the shift to digital and ensure the digital value proposition is aligned with clients&rsquo; needs and preferences</li><li>Lead local capabilities for onboarding and client coverage operations activities (e.g. cross border documentation)</li><li>Continuously work on the expansion of the scope of Client Coverage Operations including more processes and business segments, geographies</li><li>Lead an end-to-end Client Coverage Operations model for the right shored countries including PK, where required and strongly support Country Head Client Management and Corporate &amp; investment Banking (CIB) frontline to deliver beyond client expectations</li><li>Ensure that the Client Coverage Operations team is ably equipped with the best-in-class MIS, Performance Management tools, and utility functions</li><li>Develop awareness of business changes, predict challenges, and identify opportunities to optimise people &amp; processes and add value to client &amp; frontline</li><li>Serve as a thought leader for the processes under Client Coverage Operations within the country</li><li>Align the priorities of Client Coverage Operations with those of the business segments and country</li><li>Close collaboration with Country business and function stakeholders, shared utilities, and other networks to achieve transparency and consistency of execution of the end state operating model, maintaining exemplary levels of conduct</li><li>Effective relationship and key stakeholder management with and across the networks to identify and address issues/ concerns</li><li>Identify key processes for further streamlining, work on process improvements &amp; fine-tuning of the operating and organizational models, and ensure optimum delivery of processes in accordance with globally consistent standards, controls, and levels of conduct &amp; valued behaviours</li><li>Optimise &lsquo;speed to market&rsquo; for all Client Coverage Operations processes with the aim to improve client experience, reduce &lsquo;time to revenue&rsquo; without impact on control standards across the country</li><li>Drive a strong results-oriented Client Coverage Operations team supported by robust data-enabled performance management tools.</li><li>Maintain oversight on and participate in the quality &amp; timeliness of &lsquo;Service Review Meetings&rsquo; (SRM) to be held every month between Business Teams &amp; Country operating teams</li></ul></div></div><div><div><div><b><br>
About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>Together we:</div>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><div><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

Director, Client Coverage Operations

<p><b>Job Title:</b> Head of Operations &ndash; BPO (US Healthcare Sales)</p><p><b>Company:</b> Appedology Pvt. Ltd.</p><p><b>Location:</b> DHA Phase 5, Karachi &mdash; <b>Night Shift (US Timings)</b></p><p>About Appedology</p><p>Appedology is a US-based healthcare solutions company providing B2B medical and healthcare services. We operate a high-performance BPO center in Karachi to support our US clients.</p><p>Role Summary</p><p>We are seeking an experienced <b>Head of Operations</b> to lead and scale our <b>BPO sales operations</b> catering to US-based healthcare clients. The ideal candidate will drive <b>strategic planning, operational excellence, sales growth, and team development</b>, ensuring all KPIs for <b>US night operations</b> are achieved.</p><p>Key Responsibilities</p><ul><li>Oversee day-to-day BPO operations for US-based healthcare sales projects.</li><li>Develop and implement strategic plans to achieve revenue and performance targets.</li><li>Build, mentor, and manage sales and support teams, ensuring strong US-night-shift coverage.</li><li>Track KPIs and prepare weekly and monthly performance reports.</li><li>Liaise with US-based senior management to align sales strategy with business goals.</li><li>Ensure compliance with US healthcare B2B regulatory requirements and company policies.</li><li>Drive process improvement, including automation and productivity initiatives.</li><li>Manage budgeting, resource allocation, and workforce planning.</li></ul><p>Requirements</p><ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or Healthcare Management (Master&rsquo;s preferred).</li><li>7+ years of experience in BPO/Call Center operations with at least 3 years in a senior leadership role.</li><li>Proven track record in US B2B healthcare sales operations.</li><li>Strong understanding of US healthcare market dynamics and compliance.</li><li>Excellent leadership, analytical, and decision-making skills.</li><li>Ability to manage large night-shift teams and work in US business hours.</li><li>Exceptional communication and interpersonal skills.</li></ul><p>Shift &amp; Location</p><ul><li><b>Shift:</b> Night Shift (US Timings &ndash; EST/PST overlap)</li><li><b>Office Location:</b> DHA Phase 5, Karachi</li></ul><p>What We Offer</p><ul><li>Competitive salary with performance-based incentives.</li><li>Health insurance and other benefits as per company policy.</li><li>Opportunity to lead a rapidly growing US healthcare BPO operation.</li><li>Dynamic, collaborative, and professional work environment.</li></ul><p>Job Type: Full-time</p>

Head of Operations (US BASE BPO)

HugoBank

<div><p>The incumbent is responsible for designing, developing and executing reward solutions/programs as well as analysing compensation policies, government regulations, and prevailing wage rates to develop competitive compensation plan. Also, the person is responsible to support HRBP team in change management and Headcount Budgeting &amp; Planning.
</p><p><b>Requirements</b></p><br>
<p></p><ul>
<li>Develop and implement Total Reward Framework that attracts and retains the right talent.</li>
<li>Develop customized reward solutions, participate in salary surveys, maintain salary equity across organization and propose revision in salary structure if needed.
</li><li>Design, evaluate and modify benefits policies to ensure that benefits provided are current, competitive, and in compliance with legal requirements.
</li><li>Provide expert advice on Total Rewards &amp; Polices, Headcount Budgeting &amp; Planning and Change Management.
</li><li>Develop methods to improve employment policies, processes, and practices, and recommend changes to management.
</li><li>Formulate policies, procedures and programs for manpower planning and prepare budgets.</li>
<li>Oversee timely roll out for HR Automation as well as System Configuration.
</li><li>Review payroll, loans, payments, settlements and reconciliation of employees.</li>
<li>Provide expert guidance and devise plans on reorganization as well as restructuring of the organization when needed.
</li><li>Ensure execution of smooth HR operations related to contracts with vendors.
</li><li>Ensure preparation of proposals/presentations for Board &amp; People Committee in a timely manner.</li>
<li>Ensure timely preparation and submission of monthly reports pertaining to reward policies.</li>
<li>Ensure smooth functioning and improve inefficient systems and processes within the reward and budgeting area.</li>
<li>Ensure effective conflict resolution on departmental as well as divisional level.
</li><li>Carry out any other task assigned by Chief Human Resource Officer.</li></ul></div>

Head of Total Rewards & Operations

<div>
 The incumbent is responsible for designing, developing and executing reward solutions/programs as well as analysing compensation policies, government regulations, and prevailing wage rates to develop competitive compensation plan. Also, the person is responsible to support HRBP team in change management and Headcount Budgeting &amp; Planning.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement Total Reward Framework that attracts and retains the right talent
  </li>
  <li>
   Develop customized reward solutions, participate in salary surveys, maintain salary equity across organization and propose revision in salary structure if needed.
  </li>
  <li>
   Design, evaluate and modify benefits policies to ensure that benefits provided are current, competitive, and in compliance with legal requirements.
  </li>
  <li>
   Provide expert advice on Total Rewards &amp; Polices, Headcount Budgeting &amp; Planning and Change Management.
  </li>
  <li>
   Develop methods to improve employment policies, processes, and practices, and recommend changes to management.
  </li>
  <li>
   Formulate policies, procedures and programs for manpower planning and prepare budgets
  </li>
  <li>
   Oversee timely roll out for HR Automation as well as System Configuration.
  </li>
  <li>
   Review payroll, loans, payments, settlements and reconciliation of employees
  </li>
  <li>
   Provide expert guidance and devise plans on reorganization as well as restructuring of the organization when needed.
  </li>
  <li>
   Ensure execution of smooth HR operations related to contracts with vendors.
  </li>
  <li>
   Ensure preparation of proposals/presentations for Board &amp; People Committee in a timely manner
  </li>
  <li>
   Ensure timely preparation and submission of monthly reports pertaining to reward policies
  </li>
  <li>
   Ensure smooth functioning and improve inefficient systems and processes within the reward and budgeting area
  </li>
  <li>
   Ensure effective conflict resolution on departmental as well as divisional level.
  </li>
  <li>
   Carry out any other task assigned by Chief Human Resource Officer
  </li>
 </ul>
</div>


Ibix Global Tech

<p>We are hiring a proactive and detail-oriented <b>Executive Assistant (Female)</b> to support our Business Director as a <b>Hybrid role.</b> This is a unique opportunity to grow in business operations, strategy, and executive leadership support within a <b>global IT company.</b></p><p><b>Responsibilities</b></p><ul><li>Provide executive support to the Business Director: calendar, travel, meetings, follow-ups.</li><li>Attend meetings, take minutes, track action items, and ensure timely task completion.</li><li>Coordinate with departments to track deliverables and KPIs.</li><li>Prepare presentations, reports, do project management and formal business documentation.</li><li>Support internal communications between Director and team members.</li><li>Participate in strategy discussions and assist with business planning and reporting.</li></ul><p><b>Requirements</b></p><ul><li>6 months to 1 year of <b>experience in executive support or operations. </b></li><li>Bachelor&rsquo;s degree in <b>IT related field, computer science, network engineering, cybersecurity or artificial intelligence. </b></li><li><b>Fresh Graduates of IT </b>field are encouraged to apply for this position.</li><li>Fluent in English (Arabic is a plus).</li><li>Proficient in <b>Microsoft Office, Google Workspace, and tools like Trello or Notion.</b></li><li>Strong organizational, communication, and multitasking skills.</li><li><b>Willing to travel occasionally (International) - </b>must be open for travelling, as it is mandatory!</li></ul><p><b>Growth Opportunities</b></p><ul><li>Occasional global travel for meetings, workshops, and business events.</li><li>Work closely with international teams and gain hands-on experience in global operations.</li><li>Training and professional growth.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is your current salary package? </li><li>What is your expected Salary Package? </li><li>Have you worked with IT tools or platforms such as Trello, Notion, CRM systems, or analytics dashboards?</li><li>Are you willing to travel occasionally, local or international? </li><li>Have you ever worked with a IT Company before? and for how long? </li><li>What is your notice time period? </li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: In person</p>

Executive Assistant – Operations (Female)/ Hybrid Role

NOW HR

<p>Position: Operations Executive</p><p>Department: Operations</p><p>Reports To: Operations Manager / Director</p><p><b>Role Overview</b></p><p>The Operations Executive at Bevbo Beverages will be responsible for overseeing and managing the company&rsquo;s e-commerce operations, coordinating strategic initiatives with marketing partners, and ensuring the successful setup and smooth running of online sales platforms such as Daraz. This role requires a proactive, detail-oriented individual who can manage multiple functions and drive operational efficiency to support business growth.</p><p><b>Key Responsibilities</b></p><p>E-Commerce Management</p><p>Oversee daily operations of all e-commerce channels.</p><p>Manage product listings, pricing, inventory updates, and order fulfillment.</p><p>Monitor customer feedback and ensure a smooth shopping experience.</p><p>Track sales performance and generate regular reports.</p><p>Marketing Coordination</p><p>Work closely with external marketing agencies/companies to align strategies with business objectives.</p><p>Coordinate promotional campaigns, digital marketing efforts, and brand visibility initiatives.</p><p>Ensure timely execution of campaigns and provide operational support where required.</p><p>Daraz Shop Setup &amp; Management</p><p>Lead the setup and launch of the Bevbo Beverages Daraz store.</p><p>Manage shop content, product uploads, pricing, and promotional campaigns.</p><p>Monitor store performance, optimize listings, and ensure compliance with Daraz policies.</p><p>Cross-Functional Collaboration</p><p>Liaise with supply chain, logistics, and finance teams to ensure smooth operations.</p><p>Provide support in planning, execution, and reporting of business strategies.</p><p>Continuous Improvement</p><p>Identify opportunities for process improvements in operations and e-commerce.</p><p>Stay updated with industry trends and recommend new tools or strategies to enhance efficiency.</p><p><b>Qualifications &amp; Skills</b></p><p>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field.</p><p>2&ndash;4 years of experience in operations, e-commerce, or related roles (FMCG/beverage industry preferred).</p><p>Strong knowledge of e-commerce platforms (Daraz, Shopify, etc.).</p><p>Excellent communication and coordination skills.</p><p>Ability to multitask and work in a fast-paced environment.</p><p>Proficiency in MS Office and digital tools.</p><p>Job Type: Full-time</p><p>Pay: Rs55,000.00 - Rs65,000.00 per month</p><p>Work Location: In person</p>

Operations Executive

Explore 3112+ Director of operations in Karachi this September. Find roles across top companies and apply now to boost your career.

3112 director of operations jobs IN Karachi

Director, Operations (US HEALTHCARE)

Director, Client Coverage Operations

Head of Operations (US BASE BPO)

Head of Total Rewards & Operations

Head of Total Rewards & Operations

Executive Assistant – Operations (Female)/ Hybrid Role

Operations Executive