operations manager

head of operations

head of operations - oraan tech pvt. ltd. Jobs in Karachi

head of operations - oraan tech pvt. ltd.

operations officer

academic and operations coordinator Jobs in Karachi

academic and operations coordinator

director of operations

Taraki

<div>
 
 Job Title:
 
 Head of Operations
 
 
 
 Location
 
 : Karachi
 
 
 
 Department:
 
 Operations
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 Head of Operations
 
 who can take
 
 end-to-end ownership
 
 of Oraans operations and lead the teams that make our products work every day. This role oversees
 
 user onboarding, KYC, payments &amp; collections, and customer support
 
 , and is accountable for turning business goals into clear operational plans, priorities, and outcomes.
 
 
 You will manage a team of 10+ people, work closely with product and engineering, and be expected to lead from the front: setting standards, coaching the team, and ensuring consistent, high-quality execution.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Operational Leadership
 
 
 
 <ul>
 <li>
 Own day-to-day execution across onboarding, KYC, payments &amp; collections, and customer support.
 </li>
 <li>
 Define and maintain SLAs, daily/weekly rhythms, and checklists so operations run predictably and reliably.
 </li>
 <li>
 Ensure issues are surfaced early and resolved with clear ownership and follow-through.
 
 
 
 </li>
 </ul>
 
 2. People Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead and develop an operations team of 10+ team members (including team leads and frontline staff).
 </li>
 <li>
 Set clear expectations, run regular 1:1s, and give structured feedback to improve performance and capability.
 </li>
 <li>
 Act as a role model for professionalism, ownership, and attitude someone the team respects and finds easy to work with.
 
 
 
 </li>
 </ul>
 
 3. Process Design &amp; Improvement
 
 
 
 <ul>
 <li>
 Map, document, and continuously refine end-to-end workflows across all core ops functions.
 </li>
 <li>
 Reduce friction, error rates, and rework by improving processes and pushing for standardization where appropriate.
 </li>
 <li>
 Identify opportunities to simplify or automate operational work using tools, basic workflows, and better ways of working.
 
 
 
 </li>
 </ul>
 
 4. Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Work directly with Product and Engineering to translate operational pain points into product requirements and improvements.
 </li>
 <li>
 Provide a clear operational point of view in discussions on priorities, edge cases, and launch readiness.
 </li>
 <li>
 Coordinate with Finance and other teams so operational work aligns with broader business objectives and timelines.
 
 
 
 </li>
 </ul>
 
 5. Planning, KPIs &amp; Reporting
 
 
 
 <ul>
 <li>
 Define and track key operations KPIs such as turnaround times, SLA achievement, queue health, error rates, and CSAT/NPS.
 </li>
 <li>
 Use data to plan capacity, allocate team effort, and decide what the team should focus on week to week.
 </li>
 <li>
 Prepare concise, structured updates for senior leadership on performance, risks, and proposed actions.
 
 
 
 </li>
 </ul>
 
 6. Execution Discipline &amp; Escalation Handling
 
 
 
 <ul>
 <li>
 Ensure the team consistently meets daily, weekly, and monthly targets and deadlines.
 </li>
 <li>
 Oversee structured handling of customer escalations and critical issues, ensuring timely resolution and root-cause follow-up.
 </li>
 <li>
 Build a culture where commitments are taken seriously and done well and on time is non-negotiable.
 
 
 
 </li>
 </ul>
 
 What Youll Bring
 
 
 
 <ul>
 <li>
 6-8 years of experience in operations, ideally in fintech, financial services, or a high-growth tech/startup environment.
 </li>
 <li>
 Proven track record of leading teams of 10+ people, including hiring, coaching, and performance management.
 </li>
 <li>
 Strong ability to understand business goals and translate them into clear operational priorities, workflows, and team focus.
 </li>
 <li>
 Excellent communication skills spoken, written, and analytical with the ability to brief junior team members and communicate clearly with senior leadership.
 </li>
 <li>
 Demonstrated experience designing, running, and improving end-to-end processes in an operations-heavy environment.
 </li>
 <li>
 Comfort with tools and data: CRMs, ticketing systems, spreadsheets, dashboards, and working with tech teams to make operations more efficient.
 </li>
 <li>
 A proactive, structured, and solution-oriented mindset you bring energy and ideas, not just problems, and you follow through on execution.
 </li>
 <li>
 Alignment with Oraan's mission and a genuine interest in building trustworthy financial products for users in Pakistan.
 
 </li>
 </ul>
</div>

Head of Operations - Oraan Tech Pvt. Ltd.

AL HAMZA GROUP OF COMPANIES

We Are Hiring!A reputable shipping and Logistics company is looking for qualified candidate to join our team having expertise and previous experience as a Sr. Operations Executive .Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain, Logistics, Business, or related field.</li><li>4 + years of experience in shipping, logistics, or freight forwarding.</li><li>Strong knowledge of import/export procedures and documentation.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Excellent communication and negotiation skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Strong attention to detail and problem-solving skills.</li></ul>Responsibilities<ul><li>Manage end-to-end shipping and logistics operations (imports/exports).</li><li>Coordinate with freight forwarders, shipping lines, and transport vendors.</li><li>Ensure timely clearance of shipments and delivery to clients.</li><li>Track shipments and update clients regarding status and expected delivery.</li><li>Resolve operational issues, delays, or discrepancies efficiently.</li><li>Maintain records, reports, and compliance with company and regulatory policies.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Growth and learning opportunities within the logistics sector.</li><li>A collaborative and dynamic work environment.</li></ul>Location: Phase 2 ext DHA , Karachi, PakistanJob Type: Full-timePlease send your CV / Resume at:hr@pk.cpworldgroup.comWhat's App: 0301-3528439Job Type: Full-timeApplication Question(s):<ul><li>How many years of working experience do you have?</li><li>What would be your notice period if we proceed further?</li></ul>Work Location: In person

Sr. Operations Executive

NEOMUN

Job Title: Head of Operations Job Type: Full-Time &mdash; OnsiteAbout Us We are a digital financial services company operating as an Electronic Money Institution (EMI) in Pakistan. Our team is building secure, convenient, and accessible digital payment solutions that reshape how people transact.Job Summary We&rsquo;re looking for an experienced Head of Operations to lead and scale our end-to-end payment operations. This role manages settlement, reconciliation, onboarding, card operations, dispute handling, and overall payment system performance. You will ensure operational excellence, compliance, and smooth execution across all processes.Key Responsibilities<ul><li>Build and optimize payment operations in line with regulatory and industry standards.</li><li>Manage multi-currency flows, liquidity optimization, and FX exposure.</li><li>Ensure seamless coordination between product, finance, compliance, and engineering teams.</li><li>Oversee client money accounts, daily reconciliations, and third-party operational relationships.</li><li>Implement and monitor operational risk frameworks.</li><li>Drive operational strategies that support company goals and scale.</li><li>Promote cross-functional collaboration and operational innovation.</li><li>Engage with customers and suppliers to resolve payment issues proactively.</li></ul>Requirements<ul><li>Strong expertise in payment operations, FX, settlements, and reconciliations.</li><li>Background in fintech, banking, or payments with hands-on operational leadership.</li><li>Understanding of global best practices in payment systems.</li><li>Excellent communication, organization, and team leadership skills.</li><li>Analytical mindset with a bias for action and process improvement.</li><li>Bachelor&rsquo;s or Master&rsquo;s in Business Administration, Finance, or a related field.</li></ul>What We Offer<ul><li>Competitive compensation including ESOP.</li><li>A fast-paced, high-growth environment.</li><li>A supportive, collaborative team.</li><li>Direct exposure to founders and strategic decision-making.</li><li>Real ownership and influence over the company&rsquo;s operational direction.</li></ul>Job Type: Full-timeWork Location: In person

Head Of Operations

Head of Operations We are looking for an experienced and strategic professional to oversee our daily business functions and drive operational excellence across the organization. This role is responsible for managing core business processes, managing customer relationships, optimizing efficiency, and ensuring that all departments work in harmony to achieve company goals.The ideal candidate will have strong analytical, problem-solving, and decision-making skills, along with a proven ability to lead cross-functional teams. Candidates with appropriate qualifications and relevant experience will be preferred. Please send CV to recruit@ialpak.comJob Type: Full-timePay: Rs0.50 - Rs5.00 per monthWork Location: In person

Head of Operations

Maktabat ul Madina Dawat-e-Islami

Job Title: Finance &amp; HR Officer Location: Karachi Clifton Position SummaryThe Finance &amp; HR Officer is responsible for managing all financial operations of the Clifton office, including cash flow control, stock movement tracking, reconciliation with Head Office and Warehouse, financial reporting, audits and HR support functions. This role ensures transparency, financial accuracy and documentation compliance across all departments.Key Responsibilities1. Financial Management (Cash &amp; Bank In-Out Control)&middot; Record and verify daily cash, bank, sales, vendor payments, refunds, and petty cash.&middot; Submit daily, weekly, and monthly financial reports to the Managing Director.&middot; Reconcile all inflow/outflow transactions with Head Office and Warehouse.&middot; Process supplier payments as per approved purchase orders and validate invoices.&middot; Maintain accurate filing of invoices, receipts, payment vouchers, and credit notes.2. Stock &amp; Inventory Reconciliation&middot; Track stock movement between Warehouse and Clifton Office (In-Out).&middot; Maintain physical and system stock ledgers for watches, accessories, and packaging.&middot; Conduct monthly physical stock audits and report variances immediately.3. Sales &amp; Revenue Reconciliation&middot; Verify POS, online payment transactions, e-commerce records, and COD settlements.&middot; Follow up on pending COD payments and ensure timely clearance.&middot; Validate discounts, exchanges, returns, replacements, and warranty claims financially.4. Bank Reconciliation &amp; Audit Support&middot; Reconcile bank deposits, POS settlements, online transfers, and petty cash.&middot; Prepare monthly and quarterly audit reports for the Managing Director.&middot; Assist internal/external audits and enforce financial compliance policies.Required Qualification&middot; Minimum Bachelor&rsquo;s Degree (B.Com or equivalent in Commerce/Finance).&middot; Skills &amp; Competencies&middot; Strong knowledge of bookkeeping and reconciliation.&middot; Good Excel/financial reporting skills.&middot; Understanding of retail/e-commerce financial processes.&middot; Strong communication and documentation skills.&middot; High level of confidentiality and compliance responsibility.Apply Now!Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Finance & HR Officer

Dany Technologies

General Manager - Sales / Director SalesJob Summary:The General Manager - Sales is a senior leadership role responsible for overseeing the sales department, driving revenue growth, and leading a team to achieve organizational sales targets. This position involves strategic planning, team management, and collaboration with other departments to ensure alignment with company goals. The ideal candidate is a results-oriented leader with strong sales acumen and the ability to inspire high performance in a dynamic environment.Key Responsibilities<ul><li>Strategic Leadership: Develop and implement sales strategies, including market expansion, pricing models, and product positioning to maximize revenue and market share.</li><li>Team Management: Hire, train, mentor, and evaluate sales team members; foster a high-performance culture and resolve performance issues.</li><li>Revenue Generation: Set and monitor sales targets, analyze performance metrics (e.g., KPIs like conversion rates, customer acquisition costs), and adjust tactics to meet or exceed quotas.</li><li>Customer Relationship Management: Build and maintain relationships with key clients, partners, and stakeholders; oversee customer service initiatives to enhance satisfaction and retention.</li><li>Cross-Functional Collaboration: Work with marketing, product development, and operations teams to align sales efforts with broader business objectives.</li><li>Budget and Forecasting: Manage the sales department budget, forecast sales trends, and report on financial outcomes to executive leadership.</li><li>Compliance and Ethics: Ensure all sales activities adhere to legal, ethical, and company standards; implement best practices for data privacy and fair competition.</li></ul>Qualifications and Requirements:<ul><li>Education: Bachelor's degree in Business, Marketing, or a related field; MBA or equivalent advanced degree preferred.</li><li>Experience: 7+ years in sales management, with at least 3 years in a leadership role (e.g., Sales Director or similar); experience in B2B or B2C sales depending on industry.</li><li>Skills:</li><li>Proven track record of exceeding sales targets and leading teams to success.</li><li>Strong analytical skills for data-driven decision-making (proficiency in CRM tools like Salesforce, HubSpot).</li><li>Excellent communication, negotiation, and interpersonal abilities.</li><li>Leadership qualities including coaching, conflict resolution, and motivational techniques.</li><li>Knowledge of industry trends, competitive analysis, and sales methodologies (e.g., consultative selling).</li><li>Certifications: Relevant certifications (e.g., Certified Sales Leadership Professional) are a plus.</li><li>Travel: Willingness to travel as needed for client meetings or team events.</li></ul>Job Type: Full-timeWork Location: In person

GM Sales / Director Sales

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Head of Operations - Oraan Tech Pvt. Ltd.

Head of Operations - Oraan Tech Pvt. Ltd.

Sr. Operations Executive

Head Of Operations

Head of Operations

Finance & HR Officer

GM Sales / Director Sales