dispatcher (part time)

dispatcher - evenings

dispatcher

DO & CO

We have an incredible opportunity for a dynamic, energetic, and eager Dispatcher in Boston.
<br><br>
<b>About DO & CO:</b><br>
We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.
<br><br>
<b>What we offer:</b><br>
<ul>
<li>Competitive Pay: $25.00 hourly</li>
<li>Full-time employees are eligible for 401K and healthcare benefits; Medical, Dental & Vision.</li>
<li>Daily Complimentary Meals (Breakfast, Lunch and Dinner).</li>
<li>An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.</li>
<li>Genuine career development opportunities, both nationally and internationally.</li>
<li>The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.</li>
</ul>
<b>Responsibilities:</b><br>
<ul>
<li>All airport-related positions require applicants to successfully complete the mandatory airport security clearance process for their assigned location. This includes meeting all TSA and U.S. Customs requirements, as outlined in 49 CFR §1542.209, and obtaining the appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent), in accordance with local airport authority regulations.</li>
<li>Coordinate transportation activities between our main production facility, third party vendors and the Airport.</li>
<li>Manage on time delivery of products, goods and services.</li>
<li>Plan, forecast, schedule and communicate transportation activities and monitor all aircraft arrival/departure timings and other operational updates</li>
<li>Supervise, motivate, and assist a large team of drivers and driver helpers (including schedules and documentation).</li>
<li>Receive important incoming calls/information from airline clients and the airport and communicate it to respective departments.</li>
<li>Comply with all food safety and hygiene regulations as stated in the food safety management system handbook. Report problems with the food safety management system to their manager and the hygiene and food safety team</li>
<li>Ability to work long hours on foot and in environments with varying temperatures.</li>
<li>Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs.</li>
<li>Other duties as assigned.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>Capable to work independently as well as in a team environment</li>
<li>Requirements necessary to obtain airport ID</li>
<li>Excellent planning and coordination skills</li>
<li>Team leader qualities and outstanding communication skills</li>
<li>Dedication and attention to detail with regards to customer service</li>
<li>Solution seeker and effective decision maker</li>
<li>Hands-on in order to make sure all flights are successfully dispatched on time</li>
<li>The ability to manage quickly to overcome any deficiencies in the transportation department</li>
<li>Flexibility (different shifts - night, weekends, holidays)</li>
<li>Minimum of 1 years of work experience in the similar role.</li>
<li>Proficient computer skills (Particularly Microsoft Word, Excel, Outlook, etc.)</li>
</ul>
Diversity & Inclusion statement
<br>DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.
<br>#BostonIND

Dispatcher

Crothall Healthcare

<p></p><div><ul><li>We are hiring immediately for a part time <b>DISPATCHER </b>position.</li><li><b>
Location</b>: Menino Pavilion at Boston Medical - 840 Harrison Avenue, Boston, MA 02118. <i>Note: online applications accepted </i><i>only</i><i>.</i></li><li><b>
Schedule</b>: Part time; open availability for all shifts is preferred (including weekdays &amp; weekends). More details upon interview.</li><li><b>
Requirement</b>: Prior customer service experience required.</li><li><b>
Fixed Pay Rate: </b>$20.00 per hour.</li></ul><p></p><p><b><br>
Make a difference in the lives of people, your community, and yourself. </b>At Crothall Healthcare, a Compass Healthcare company, you&rsquo;ll join a culture built on caring for people and creating a true sense of belonging. Our careers are filled with purpose and empower you to transform healthcare experiences while building lasting relationships.</p><p>
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of which are ranked among the nation&rsquo;s top hospitals. With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and excellence. We empower and uplift each other by working together, take responsibility for doing the right thing, and believe there is no limit to our potential when we grow together across Environmental Services, Patient Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions, Ambulatory Services, and Sterile Processing.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2></div><div><p><br>
<b>
Summary: </b>Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.
<br>
<br>
<b>Essential Duties and Responsibilities:
</b></p><ul><li>Provides quality customer service to customers by providing one-on-one attention to detail.
</li><li>Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
</li><li>Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.
</li><li>Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
</li><li>Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
</li><li>Serves as a liaison between Patient Transportation and other departments.
</li><li>Assigns, collects and distributes pagers. Monitors daily sign-in/out procedures.
</li><li>Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
</li><li>Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.
</li><li>Performs other duties as assigned.
</li></ul></div></div></div><p><b>BENEFITS FOR OUR TEAM MEMBERS</b></p><ul><li><b>
Full-time and part-time positions</b> are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program</li><li><b>
Full-time positions also offer</b> the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)</li></ul><p><i>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. </i><i>For positions in Washington State, Maryland, or to be performed Remotely,</i><i> click here</i><i> </i><i>or copy/paste the link below for paid time off benefits information.</i></p><p><i>
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf</i></p><p>
Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</p><p><br>
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.</p><p>
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/</p><p>
Applications are accepted on an ongoing basis.</p><p>
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.</p><p>
Crothall maintains a drug-free workplace.</p></div>

DISPATCHER (PART TIME)

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
40 hr evenings<br>
<br>
Summary<br>
<br>
Responsible for receiving and responding to security-related calls, dispatching security personnel, coordinating emergency responses, and maintaining accurate records of security incidents.<br>
<br>
Does this position require Patient Care? No<br>
<br>
Essential Functions<br>
<ul><li>Receive and respond to emergency calls, alarms, and requests for security assistance.
</li><li>Gather and assess critical information about the nature and location of incidents or emergencies.</li><li>Prioritize and triage calls to determine appropriate response levels and allocate resources accordingly.
</li><li>Provide clear and concise instructions to security personnel and other emergency responders.
</li><li>Dispatch security personnel to respond to security incidents, emergencies, and service requests.
</li><li>Coordinate communication and facilitate collaboration between security personnel, medical staff, and external emergency services.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
<br>
Experience<br>
Experience in security operations or emergency dispatch, preferably in a healthcare or similar setting. 1-2 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong communication and interpersonal skills to effectively interact with individuals at all levels, including patients, visitors, and staff.</li><li>Proficiency in using computer-aided dispatch (CAD) systems, telecommunication devices, and other security-related software.</li><li>Ability to multitask, prioritize, and make sound judgments in high-pressure situations.</li><li>Excellent problem-solving and decision-making abilities to assess and respond to emergencies.</li><li>Detail-oriented mindset with the ability to accurately document and maintain records.</li><li>Flexibility to work various shifts, including nights, weekends, and holidays, as required.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
66 Blossom Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Evening (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Dispatcher - evenings

Symbrant Aviation Services

<div><p><b>Location:</b> Boston Logan International Airport &ndash; Terminal C<br>
<b>Schedule:</b></p><ul><li>
All Shift Available</li></ul><p><b>
About Symbrant Aviation Services</b></p><p>
Symbrant Aviation Services provides <b>mission-critical airport infrastructure support</b> at major U.S. airports. We ensure safe, reliable, and efficient operations for airlines and passengers by maintaining and monitoring:</p><ul><li>
Baggage Handling Systems (BHS)</li><li>
Passenger Boarding Bridges (PBB)</li><li>
Pre-Conditioned Air Units (PCA)</li><li>
Ground Power Units (GPU)</li></ul><p>
At Boston Logan &ndash; Terminal C, our team supports high-volume airline operations in a 24/7 airport environment where performance, communication, and precision matter.</p><p><b>
Job Summary</b></p><p>
The Control Room Officer (CRO) at Symbrant Aviation Services plays a critical role in supporting day-to-day airport operations by coordinating real-time communications, dispatching maintenance resources, and tracking operational activity across a 24/7 environment.</p><p>
This position serves as the <b>central coordination and communication hub</b> between maintenance teams, airline partners, airport operations, and vendors. The CRO ensures service requests are properly logged, prioritized, dispatched, and tracked through completion while maintaining accurate records and professional communication at all times.</p><p>
This role is well-suited for candidates who are <b>organized, dependable, calm under pressure, and comfortable working in a fast-paced operational setting</b>. A college degree is <b>not required</b>; practical experience, reliability, and strong communication skills are key.</p><p><b>
Key Responsibilities</b></p><p><b>
Operational DispatchCoordination</b></p><ul><li>
Monitor incoming service requests (e-calls, work orders, radio, phone, or digital systems).</li><li>
Dispatch mechanics, technicians, and support staff based on priority, issue type, and availability.</li><li>
Ensure timely response and follow-up on all assigned tasks.</li></ul><p><b>
CommunicationStakeholder Support</b></p><ul><li>
Distribute a <b>daily staffing report</b> at the start of each shift, and complete an <b>end-of-shift report</b> summarizing all system activity, e-calls, and work orders.</li><li>
Act as the central point of contact between maintenance teams, airline partners, airport operations, and internal leadership.</li><li>
Provide clear status updates, escalate issues when required, and maintain professional communication under pressure.</li></ul><p><b>
Task TrackingDocumentation</b></p><ul><li>
Track work orders, incidents, and shift activity using CMMS tools (such as UPkeep), spreadsheets, and internal trackers.</li><li>
Maintain accurate logs of downtime events, response times, and resolutions.</li><li>
Ensure information is properly documented for shift handovers and reporting.</li></ul><p><b>
System Monitoring</b></p><ul><li>
Monitor operational systems related to Baggage Handling Systems (BHS), Ground Support Equipment (GSE), and facility infrastructure using available monitoring tools and dashboards.</li><li>
Identify abnormal conditions and notify appropriate personnel for response or escalation.</li></ul><p><b>
Cross-ShiftTeam Coordination</b></p><ul><li>
Support smooth handoffs between shifts by ensuring all open issues, priorities, and notes are clearly communicated.</li><li>
Coordinate with maintenance, facilities, and safety teams to support operational continuity.</li></ul><p><b>
Continuous ImprovementProfessional Conduct</b></p><ul><li>
Identify recurring issues or inefficiencies and communicate them to leadership.</li><li>
Follow established procedures, safety protocols, and communication standards at all times.</li></ul><p><b>
Required SkillsQualifications</b></p><ul><li><b>
High school diploma or equivalent required</b></li><li>
Strong organizational skills with the ability to multitask and prioritize</li><li>
Clear verbal and written communication skills</li><li>
Comfort working with computers, CMMS systems, and basic Excel trackers</li><li>
Ability to remain calm, professional, and focused in high-pressure situations</li><li>
Willingness to work nights, weekends, holidays, and rotating shifts as required</li><li>
Dependable attendance and punctuality are essential</li></ul><p><b>
Preferred (Not Required)</b></p><ul><li>
Experience in aviation, transportation, logistics, facilities, or dispatch roles</li><li>
Familiarity with maintenance environments or industrial operations</li><li>
Prior experience with call centers, dispatching, or control room operations</li></ul><p><b>
PhysicalWork Environment Requirements</b></p><ul><li>
Ability to sit for extended periods while monitoring systems and communications</li><li>
Ability to respond quickly to operational changes</li><li>
Work performed in a control room / operations center environment</li></ul></div>

Control Room Operator (CRO)

Massachusetts Eye and Ear Infirmary

<div>Site: Massachusetts Eye and Ear Infirmary<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license. Patrols assigned areas, giving particular attention to those areas where security problems have occurred.<br>
<ul><li>Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.</li><li>Maintains strict confidentiality standards at all times.</li><li>Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required.</li><li>Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times.</li><li>Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation.</li><li>Performs as Dispatcher utilizing &ldquo;state-of-the-art&rdquo; integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.</li><li>Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.</li><li>Voluntary participation in various departmental committees, task forces, and teams.</li></ul></div><p></p><div>
Education<br>
Bachelor's Degree Criminal Justice preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Class D Passenger Vehicle Driver's License [State License]<br>
<br>
Experience<br>
Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.</li><li>Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.</li><li>Works effectively both independently and in teams. Able to multitask.</li><li>Strong problem-solving skills.</li><li>Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.</li><li>Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.</li><li>Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.</li><li>Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.</li><li>Strong writing skills to provide and maintain documentation to support data.</li><li>Intermediate computer skills: typing and use of database software.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
243-245 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Security Officer - Per Diem

<div>Site: Massachusetts Eye and Ear Infirmary<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Per Diem - Days at Massachusetts Eye and Ear Infirmary<br>
<br>
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.</p><p></p><div>
Patrols assigned areas, giving particular attention to those areas where security problems have occurred.<br>
<ul><li>Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.</li><li>Maintains strict confidentiality standards at all times.</li><li>Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required.</li><li>Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times.</li><li>Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation.</li><li>Performs as Dispatcher utilizing &ldquo;state-of-the-art&rdquo; integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.</li><li>Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.</li><li>Voluntary participation in various departmental committees, task forces, and teams.</li></ul></div><p></p><div>
Education<br>
Bachelor's Degree Criminal Justice preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Class D Passenger Vehicle Driver's License [State License]<br>
<br>
Experience<br>
Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.</li><li>Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.</li><li>Works effectively both independently and in teams. Able to multitask.</li><li>Strong problem-solving skills.</li><li>Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.</li><li>Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.</li><li>Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.</li><li>Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.</li><li>Strong writing skills to provide and maintain documentation to support data.</li><li>Intermediate computer skills: typing and use of database software.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
243-245 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
PER DIEM evenings - Foxboro<br>
<br>
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services.
<br>
<br>
Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div><br>
Patrols assigned areas, giving particular attention to those areas where security problems have occurred<br>
<ul><li>Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.</li><li>Maintains strict confidentiality standards at all times</li><li>Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required.</li><li>Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times</li><li>Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation.</li><li>Performs as Dispatcher utilizing &ldquo;state-of-the-art&rdquo; integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.</li><li>Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.</li><li>Voluntary participation in various departmental committees, task forces, and teams.</li></ul></div><p></p><div>
Education<br>
Bachelor's Degree Criminal Justice preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Class D Passenger Vehicle Driver's License [State License] -<br>
<br>
Experience<br>
Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.</li><li>Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.</li><li>Works effectively both independently and in teams. Able to multitask.</li><li>Strong problem-solving skills.</li><li>Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.</li><li>Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.</li><li>Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.</li><li>Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.</li><li>Strong writing skills to provide and maintain documentation to support data.</li><li>Intermediate computer skills: typing and use of database software.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
10 Vining Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Explore 7+ Dispatcher in Boston this April. Find roles across top companies and apply now to boost your career.

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