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operations manager

e commerce manager

33 Holdings Global 

Role OverviewWe are looking for an experienced E-Commerce Operations Manager to oversee the day-to-day operations of our new e-commerce division in Qatar. The ideal candidate will have a deep understanding of the Qatar e-commerce market and will play a crucial role in building operational processes, ensuring seamless customer experiences, and driving overall efficiency.Key Responsibilities<ul><li>Oversee and manage end-to-end e-commerce operations including order processing, payment reconciliation, logistics, and returns.</li><li>Collaborate with the Head of E-Commerce to set up operational systems and processes from scratch.</li><li>Coordinate with logistics, fulfillment, and customer support teams to ensure timely order delivery and smooth operations.</li><li>Develop and track KPIs related to fulfillment accuracy, order processing time, customer satisfaction, and inventory management.</li><li>Liaise with third-party logistics (3PL) partners to optimize last-mile delivery and warehouse operations.</li><li>Ensure compliance with local regulations and e-commerce best practices in Qatar.</li><li>Monitor platform performance and suggest improvements to enhance the customer journey.</li><li>Implement and manage tools for inventory tracking, demand planning, and warehouse management.</li><li>Collaborate closely with the marketing and product teams to align operational readiness with campaign plans.</li><li>Identify opportunities for cost optimization while maintaining high service levels.</li></ul>Requirements<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, E-Commerce, or a related field.</li><li>Experience: Minimum 5+ years in e-commerce operations, with at least 2+ years in a managerial role within Qatar.</li></ul>Technical Skills:<ul><li>Knowledge of e-commerce platforms (e.g., Shopify, Magento, WooCommerce, or custom solutions).</li><li>Familiarity with warehouse management systems (WMS) and inventory control tools.</li><li>Understanding of last-mile logistics and Qatar&rsquo;s delivery ecosystem.</li></ul>Soft Skills:<ul><li>Excellent leadership and team management capabilities.</li><li>Strong problem-solving, analytical, and decision-making skills.</li><li>Ability to thrive in a fast-paced, startup-style environment.</li><li>Strong communication and cross-functional collaboration abilities.</li></ul>Job Type: Full-timeExperience:<ul><li>E-Commerce: 3 years (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

E-Commerce Manager

Job Description: E-Commerce ManagerCompany:Active8 &ndash; Premium Activewear BrandJob Title:E-Commerce ManagerLocation:Doha, Qatar (Remote/Hybrid)Reporting to:Founder / Brand DirectorJob Overview:As the E-Commerce Manager at Active8, you will own and manage the full lifecycle of our digital retail operations&mdash;from website performance and customer acquisition to inventory sync and fulfillment coordination. You will be the digital face of the brand, responsible for delivering a seamless customer experience across web and mobile, increasing online sales, and building a scalable e-commerce structure to support our growth across the GCC and global markets.Key Responsibilities:Website &amp; Product Management&middot; Oversee daily operations of the Shopify website: performance, speed, UX/UI, product flow, and bug resolution.&middot; Manage all product listings: SKUs, images, descriptions, size charts, and inventory levels.&middot; Coordinate with the design and marketing teams to ensure seasonal campaigns, banners, and collections are accurately reflected online.Sales &amp; Digital Marketing&middot; Plan and execute growth campaigns via Meta Ads, Google Ads, and TikTok in collaboration with the digital marketing team or agencies.&middot; Own email and SMS marketing strategy using Klaviyo, including welcome series, abandoned cart flows, and new product drops.&middot; Optimize CRO (conversion rate optimization), bounce rate, and average order value through A/B testing and funnel improvements.Inventory, Fulfillment &amp; Logistics&middot; Integrate and maintain sync between Shopify and the 3PL/warehouse system.&middot; Monitor stock levels and ensure smooth coordination with suppliers, manufacturers, and fulfillment partners.&middot; Resolve issues related to delivery, returns, or inventory mismatches.Customer Experience &amp; Support&middot; Manage customer service channels (email, live chat, WhatsApp), including support agents or VAs.&middot; Implement FAQ automation, chatbots, and help center updates.&middot; Ensure customer satisfaction and handle escalations directly when necessary.Analytics &amp; Reporting&middot; Track and report KPIs: sales performance, CAC, LTV, ROAS, traffic, conversion rate.&middot; Use Google Analytics, Shopify Analytics, and marketing dashboards to guide decision-making.&middot; Conduct competitor analysis and market trend evaluations to inform strategy.Team Coordination &amp; Outsourcing&middot; Manage communication with external freelancers or agencies (e.g. marketing, developers, support).&middot; Collaborate with the founder, marketing, and design teams on launch plans, new collections, and content requirements.&middot; Hire and oversee part-time or remote staff (VAs, support reps, logistics coordinators).Qualifications:&middot; Bachelor&rsquo;s degree in E-commerce, Marketing, Business, or a related field.&middot; 3&ndash;5 years of experience in managing e-commerce platforms (ideally fashion, lifestyle, or activewear).&middot; Proficiency in Shopify, Klaviyo, Meta Ads, Google Ads, and Google Analytics.&middot; Strong analytical mindset and excellent organizational skills.&middot; Knowledge of e-commerce logistics and fulfillment, especially within the Qatar/GCC region.&middot; Experience working with remote or hybrid teams.Preferred Skills:&middot; Knowledge of influencer marketing platforms or affiliate tools.&middot; Experience with performance tracking tools like Hotjar or Lucky Orange.&middot; Basic HTML/CSS or Shopify Liquid experience is a plus.Compensation:Competitive salary + performance-based incentives + employee product discounts. Flexible remote work structure. Based in Qatar is a plusJob Types: Full-time, Permanent

Ecommerce Manager

Trust Arabia Administrative Services & Consultancy

About Us: Global Enterprises is a leading provider of automotive spare parts with a strong presence in the online marketplace. We are seeking an experienced E-Commerce Specialist to manage and enhance our online sales channels, ensuring a seamless customer experience while driving digital growth.Key Responsibilities<ul><li>Manage and optimize the company&rsquo;s e-commerce platforms (Magento, Shopify, WooCommerce, or custom-built systems).</li><li>Coordinate inventory availability and ensure accurate stock reflection on the online portal.</li><li>Develop, implement, and monitor SEO strategies to increase online visibility and sales.</li><li>Manage PPC campaigns, Google Ads, Meta Ads, and email marketing initiatives.</li><li>Create and update product descriptions, specifications, and pricing for automotive spare parts.</li><li>Design digital content (banners, product images, and promotional graphics) using tools like Photoshop, Illustrator, or Canva.</li><li>Analyze website performance through Google Analytics and optimize UI/UX for higher conversions.</li><li>Collaborate with cross-functional teams (sales, procurement, IT) to ensure smooth e-commerce operations.</li><li>Stay updated with the latest e-commerce and digital marketing trends.</li></ul>Technical Skills<ul><li>Proven experience in managing e-commerce platforms.</li><li>Knowledge of inventory management systems.</li><li>Proficiency in SEO, keyword research, and digital marketing strategies.</li><li>Familiarity with Google Analytics, PPC campaigns, and social media advertising.</li><li>Basic to intermediate graphic design skills for online content creation.</li><li>Understanding of web analytics, UI/UX, and conversion optimization.</li></ul>Industry Knowledge<ul><li>In-depth knowledge of automotive spare parts cataloguing and compatibility systems.</li><li>Experience maintaining accurate product data and pricing.</li><li>Understanding of customer buying behavior in the automotive aftermarket.</li></ul>Soft Skills<ul><li>Excellent organizational and project management abilities.</li><li>Strong analytical and problem-solving mindset.</li><li>Effective communication in English (Arabic is an advantage).</li><li>Attention to detail and quality-driven approach.</li></ul>Other Requirements<ul><li>Ability to multitask and manage multiple campaigns simultaneously.</li><li>Up-to-date with the latest e-commerce and digital marketing trends.</li><li>Customer-focused approach to enhance online shopping experiences.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Marketing, E-Commerce, Business Administration, Information Technology, or a related field.</li><li>3&ndash;5 years of experience in e-commerce management, preferably in the automotive spare parts industry or retail sector.</li></ul>How to Apply: If you are passionate about driving online sales and have the expertise to excel in a fast-paced e-commerce environment, we&rsquo;d love to hear from you! Apply now through Indeed with your updated CV or send it to info@trustarabia.qa with the subject &quot;E-Commerce Position&quot;.Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience in E-Commerce pertaining to Automotive Parts?</li></ul>

E-Commerce Specialist – Automotive Parts

OurShopee.com

We&rsquo;re Ourshopee &ndash; one of the GCC&rsquo;s fastest-growing e-commerce platforms &ndash; and we&rsquo;re looking for a go-getter who can:&#9989; Onboard top vendors &amp; brands&#9989; Drive sales growth with smart strategies &amp; promotions&#9989; Build strong partnerships and maintain account health&#9989; Monitor KPIs and act fast to optimize performance&#9989; Collaborate with category, tech, marketing, supply chain &amp; logistics teamsYou&rsquo;re a fit if you have:<ul><li>2+ years in GCC e-commerce BD/vendor management</li><li>A strong vendor network in your market</li><li>Sharp negotiation &amp; relationship-building skills</li><li>Immediate availability</li></ul>Why Ourshopee?Competitive salary + incentivesMedical benefitsCareer growth in a high-energy, high-reward environmentApply Now: Send CV to sanjana.tapadar@ourshopee.comor +971 55 675 5856Location : Oman | Qatar | Kuwait ( Local market expertise preferred )Subject: &ldquo;BDE Application &ndash; [Your Location]&rdquo;Job Type: Permanent

Business Development - Ecommerce Manager

Ansar Gallery

Job Summary:The Ecommerce In-Charge is responsible for overseeing and managing the company's online sales and presence across various ecommerce platforms. This includes managing product listings, promotions, pricing, order fulfillment, customer service, and coordinating with internal departments and external partners to drive online sales performance and enhance customer experience.Key Responsibilities:1. Ecommerce Operations Management<ul><li>Oversee daily operations of ecommerce channels (own website, Amazon, Flipkart, etc.)</li><li>Ensure accurate and timely product listings, pricing, and inventory updates</li><li>Coordinate with the logistics team for smooth order processing and timely deliveries</li><li>Manage returns, refunds, and exchanges</li></ul>2. Sales &amp; Marketing<ul><li>Monitor ecommerce sales performance and implement strategies to increase conversions</li><li>Plan and execute digital promotions, campaigns, and seasonal sales</li><li>Optimize product descriptions, SEO, and images to enhance visibility and ranking</li></ul>3. Marketplace Coordination<ul><li>Manage relationships with online marketplaces and ensure compliance with their policies</li><li>Participate in promotional events and campaigns offered by marketplaces</li><li>Track and resolve disputes, penalties, and negative feedback</li></ul>4. Analytics &amp; Reporting<ul><li>Track KPIs such as sales, traffic, conversion rates, cart abandonment, etc.</li><li>Generate weekly/monthly reports and analyze performance trends</li><li>Recommend improvements based on data insights</li></ul>5. Customer Service<ul><li>Respond to customer inquiries, reviews, and complaints professionally and promptly</li><li>Monitor customer satisfaction and work to improve ratings and reviews</li></ul>6. Team Coordination<ul><li>Coordinate with marketing, design, warehouse, and finance teams to ensure smooth execution of ecommerce activities</li><li>Train and supervise ecommerce support staff if any</li></ul>Key Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, E-Commerce, or related field</li><li>2&ndash;5 years of experience in managing ecommerce platforms or digital sales</li><li>Familiarity with ecommerce platforms (Shopify, WooCommerce, Magento) and marketplaces (Amazon, Flipkart, etc.)</li><li>Knowledge of digital marketing, SEO, and content optimization</li><li>Strong analytical, organizational, and communication skills</li><li>Ability to multitask and meet deadlines in a fast-paced environment</li></ul>Preferred:<ul><li>Experience with ecommerce tools like Google Analytics, Meta Ads Manager, Amazon Seller Central, etc.</li><li>Basic knowledge of HTML/CSS or ecommerce CMS systems</li></ul>JOB LOCATION - DUBAI , QATAREMAIL - recruitment@ansar-group.comJob Type: Full-timePay: QAR3,000.00 - QAR5,000.00 per month

Ecommerce In-Charge

Marriott International

<div>Additional Information 
Job Number25143916 
Job CategorySales &amp; Marketing 
LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div> 
<div>
</div>&#1055;&#1086;&#1083;&#1080;&#1090;&#1080;&#1082;&#1072; Marriott International &mdash; &#1073;&#1099;&#1090;&#1100; &#1088;&#1072;&#1073;&#1086;&#1090;&#1086;&#1076;&#1072;&#1090;&#1077;&#1083;&#1077;&#1084;, &#1082;&#1086;&#1090;&#1086;&#1088;&#1099;&#1081; &#1088;&#1072;&#1076; &#1074;&#1089;&#1077;&#1084; &#1080; &#1082;&#1086;&#1090;&#1086;&#1088;&#1099;&#1081; &#1076;&#1072;&#1077;&#1090; &#1074;&#1089;&#1077;&#1084; &#1088;&#1072;&#1074;&#1085;&#1099;&#1077; &#1074;&#1086;&#1079;&#1084;&#1086;&#1078;&#1085;&#1086;&#1089;&#1090;&#1080;. &#1052;&#1099; &#1087;&#1088;&#1080;&#1074;&#1077;&#1090;&#1089;&#1090;&#1074;&#1091;&#1077;&#1084; &#1089;&#1086;&#1079;&#1076;&#1072;&#1085;&#1080;&#1077; &#1086;&#1073;&#1089;&#1090;&#1072;&#1085;&#1086;&#1074;&#1082;&#1080;, &#1074; &#1082;&#1086;&#1090;&#1086;&#1088;&#1086;&#1081; &#1094;&#1077;&#1085;&#1080;&#1090;&#1089;&#1103; &#1080; &#1086;&#1090;&#1084;&#1077;&#1095;&#1072;&#1077;&#1090;&#1089;&#1103; &#1091;&#1085;&#1080;&#1082;&#1072;&#1083;&#1100;&#1085;&#1099;&#1081; &#1086;&#1087;&#1099;&#1090; &#1085;&#1072;&#1096;&#1080;&#1093; &#1089;&#1086;&#1090;&#1088;&#1091;&#1076;&#1085;&#1080;&#1082;&#1086;&#1074;. &#1053;&#1072;&#1096;&#1072; &#1089;&#1080;&#1083;&#1072; &mdash; &#1091;&#1085;&#1080;&#1082;&#1072;&#1083;&#1100;&#1085;&#1086;&#1077; &#1089;&#1086;&#1095;&#1077;&#1090;&#1072;&#1085;&#1080;&#1077; &#1082;&#1091;&#1083;&#1100;&#1090;&#1091;&#1088;&#1099;, &#1090;&#1072;&#1083;&#1072;&#1085;&#1090;&#1072; &#1080; &#1086;&#1087;&#1099;&#1090;&#1072; &#1085;&#1072;&#1096;&#1080;&#1093; &#1089;&#1086;&#1090;&#1088;&#1091;&#1076;&#1085;&#1080;&#1082;&#1086;&#1074;. &#1053;&#1072;&#1096;&#1072; &#1087;&#1086;&#1083;&#1080;&#1090;&#1080;&#1082;&#1072; &mdash; &#1086;&#1090;&#1089;&#1091;&#1090;&#1089;&#1090;&#1074;&#1080;&#1077; &#1076;&#1080;&#1089;&#1082;&#1088;&#1080;&#1084;&#1080;&#1085;&#1072;&#1094;&#1080;&#1080; &#1087;&#1086; &#1087;&#1088;&#1080;&#1085;&#1094;&#1080;&#1087;&#1072;&#1084;, &#1079;&#1072;&#1097;&#1080;&#1097;&#1072;&#1077;&#1084;&#1099;&#1084; &#1079;&#1072;&#1082;&#1086;&#1085;&#1086;&#1076;&#1072;&#1090;&#1077;&#1083;&#1100;&#1089;&#1090;&#1074;&#1086;&#1084;, &#1074;&#1082;&#1083;&#1102;&#1095;&#1072;&#1103; &#1086;&#1075;&#1088;&#1072;&#1085;&#1080;&#1095;&#1077;&#1085;&#1085;&#1099;&#1077; &#1074;&#1086;&#1079;&#1084;&#1086;&#1078;&#1085;&#1086;&#1089;&#1090;&#1080;, &#1089;&#1090;&#1072;&#1090;&#1091;&#1089; &#1074;&#1077;&#1090;&#1077;&#1088;&#1072;&#1085;&#1072; &#1080;&#1083;&#1080; &#1076;&#1088;&#1091;&#1075;&#1080;&#1077; &#1087;&#1088;&#1080;&#1085;&#1094;&#1080;&#1087;&#1099;, &#1079;&#1072;&#1097;&#1080;&#1097;&#1072;&#1077;&#1084;&#1099;&#1077; &#1087;&#1088;&#1080;&#1084;&#1077;&#1085;&#1080;&#1084;&#1099;&#1084; &#1079;&#1072;&#1082;&#1086;&#1085;&#1086;&#1076;&#1072;&#1090;&#1077;&#1083;&#1100;&#1089;&#1090;&#1074;&#1086;&#1084;.
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&#1089; &#1086;&#1090;&#1082;&#1088;&#1099;&#1090;&#1099;&#1084;&#1080; &#1074;&#1072;&#1082;&#1072;&#1085;&#1089;&#1080;&#1103;&#1084;&#1080; &#1074; St. Regis. &#1042;&#1099;&#1073;&#1088;&#1072;&#1074; &#1088;&#1072;&#1073;&#1086;&#1090;&#1091; &#1074; St. Regis, &#1074;&#1099; &#1089;&#1090;&#1072;&#1085;&#1077;&#1090;&#1077; &#1095;&#1072;&#1089;&#1090;&#1100;&#1102; &#1082;&#1086;&#1083;&#1083;&#1077;&#1082;&#1090;&#1080;&#1074;&#1072; &#1086;&#1076;&#1085;&#1086;&#1075;&#1086; &#1080;&#1079; &#1073;&#1088;&#1077;&#1085;&#1076;&#1086;&#1074; Marriott International. &#1044;&#1077;&#1083;&#1072;&#1081;&#1090;&#1077; &#1090;&#1086;, &#1095;&#1090;&#1086; &#1091; &#1074;&#1072;&#1089; &#1087;&#1086;&#1083;&#1091;&#1095;&#1072;&#1077;&#1090;&#1089;&#1103; &#1083;&#1091;&#1095;&#1096;&#1077; &#1074;&#1089;&#1077;&#1075;&#1086;, &#1085;&#1072;&#1095;&#1085;&#1080;&#1090;&#1077; &#1076;&#1074;&#1080;&#1078;&#1077;&#1085;&#1080;&#1077; &#1082; &#1089;&#1074;&#1086;&#1077;&#1081; &#1094;&#1077;&#1083;&#1080;, &#1087;&#1088;&#1080;&#1089;&#1086;&#1077;&#1076;&#1080;&#1085;&#1080;&#1090;&#1077;&#1089;&#1100; 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Mgr-Market-eCommerce & Digital

Qatar Living®

<div>
 
 Qatar Living is looking for a dynamic and results-driven
 
 Sales Executive
 
 to help us grow our advertising and e-commerce business. In this role, you will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and achieving ambitious sales targets. If you have a passion for understanding client needs, negotiating effectively, and closing deals, this is your chance to play a key role in driving our success and profitability.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 Sales and Business Development:
 
 <ul>
 <li>
 Prospect, identify, and pursue new business opportunities through various channels such as cold calling, networking, and referrals.
 </li>
 <li>
 Conduct market research to identify potential clients and target industries.
 </li>
 <li>
 Build and maintain a robust sales pipeline by consistently generating leads and qualifying prospects.
 </li>
 <li>
 Develop and implement effective sales strategies and tactics to achieve sales targets.
 </li>
 </ul>
 
 
 
 
 Client Relationship Management:
 
 <ul>
 <li>
 Build and maintain strong relationships with existing and potential clients.
 </li>
 <li>
 Understand client needs, preferences, and pain points to offer tailored solutions.
 </li>
 <li>
 Conduct product presentations, demonstrations, and negotiations to win new business.
 </li>
 <li>
 Provide excellent customer service and address client inquiries or concerns in a timely manner.
 </li>
 </ul>
 
 
 
 
 Sales Planning and Reporting:
 
 <ul>
 <li>
 Develop sales plans, forecasts, and budgets in collaboration with the sales team and management.
 </li>
 <li>
 Monitor sales performance against targets, analyse variances, and implement corrective actions when necessary.
 </li>
 <li>
 Prepare regular sales reports, including activity reports, pipeline updates, and revenue forecasts.
 </li>
 <li>
 Provide insights and recommendations to improve sales strategies and optimize performance.
 </li>
 </ul>
 
 
 
 
 Content Management
 
 <ul>
 <li>
 Collect content from client
 </li>
 <li>
 Facilitate the presenting of client reels/live Facebook and Instagram videos
 </li>
 <li>
 Facilitate the creation of graphics and branding for client content
 </li>
 <li>
 Manage the scheduling and posting of the account support team (follow up and cross check content, provide captions and profile URL)
 </li>
 </ul>
 
 
 
 
 Collaboration and Teamwork:
 
 <ul>
 <li>
 Collaborate closely with cross-functional teams, such as marketing, product development, and customer service, to align sales efforts with overall business objectives.
 </li>
 <li>
 Participate in sales meetings, training sessions, and conferences to enhance product knowledge and sales skills.
 </li>
 <li>
 Share best practices and contribute to the continuous improvement of the sales team and processes.
 </li>
 </ul>
 
 
 
 
 Market Intelligence:
 
 <ul>
 <li>
 Stay updated on industry trends, competitor activities, and market conditions.
 </li>
 <li>
 Identify opportunities for product or service enhancements based on customer feedback and market demands.
 </li>
 <li>
 Provide feedback and market insights to internal stakeholders to support business decision-making.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Minimum 3&ndash;4 years of proven sales experience in e-commerce
 
 ,
 
 preferably in advertising, media, or digital marketing.
 </li>
 <li>
 Demonstrated track record of meeting or exceeding sales targets.
 </li>
 <li>
 Experience in managing client accounts, conducting presentations, and closing deals.
 </li>
 <li>
 Familiarity with e-commerce platforms, online payment systems, and social media marketing.
 </li>
 <li>
 Demonstrated track record of meeting or exceeding sales targets.
 </li>
 <li>
 
 Fluent in English
 
 (spoken and written); Arabic language skills are an advantage
 </li>
 <li>
 Strong communication and interpersonal skills with the ability to build rapport quickly.
 </li>
 <li>
 Excellent negotiation and persuasion abilities.
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools.
 </li>
 <li>
 Good understanding of digital advertising trends and market dynamics in Qatar.
 </li>
 <li>
 
 Valid QID
 
 and transferable sponsorship.
 </li>
 </ul>
 
 
</div>

Sales Executive

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