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customer success specialist

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channel sales representative

e commerce sales specialist

Shape Solutions (Pvt.) Ltd.

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 We are seeking a highly motivated and data-driven E-commerce Sales Specialist to join our online sales team. You will be responsible for driving revenue growth across our digital platforms by managing product listings, optimizing online marketing campaigns, and analyzing sales performance. The ideal candidate has a passion for e-commerce and a proven ability to convert online traffic into sales.
 
 
 Responsibilities
 
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 Develop and execute sales strategies to achieve revenue goals on your company's website and marketplaces.
 
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 Manage and optimize product listings, including images, descriptions, and keywords, to improve online visibility and conversion rates.
 
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 Implement and track digital marketing campaigns, such as SEO, PPC, and email marketing, to drive website traffic.
 
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 Utilize web analytics tools to monitor key performance indicators (KPIs) and report on sales performance.
 
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 Analyze customer behavior and feedback to enhance the online shopping experience.
 
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 Collaborate with marketing, product, and fulfillment teams to ensure a seamless customer journey.
 
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 Conduct market research to stay updated on e-commerce trends, technologies, and competitor activities.
 
 
 
 
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 Requirements
 
 
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 Proven experience in an e-commerce or digital sales role.
 
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 Proficiency with e-commerce platforms like Shopify, WooCommerce, or Amazon Seller Central.
 
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 Familiarity with web analytics and digital marketing tools.
 
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 Strong analytical skills with an ability to interpret data and make data-driven decisions.
 
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 Excellent written and verbal communication skills.
 
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 Ability to work independently and collaboratively in a fast-paced environment.
 
 
 
 
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 Benefits
 
 
 Our company is a leading provider of outsourced software development services. We specialise in offering high quality and cost-effective solutions to a wide range of clients, including businesses,organisations, and individual clients. We pride ourselves on delivering quality work and providing excellent customer service, ensuring that our clients receive the results they need to grow their businesses and meet their goals.
 
 
 At our company, we offer a comprehensive range of software development services to meet the unique needs of our clients. Our services include custom software development, application maintenance and support, software integration, and technology consulting. We offer flexible engagement models to accommodate different project needs and budgets. We work with a variety of industries, including healthcare, finance, e-commerce, and more. Whether it is building a new software application, enhance an existing one, or need support with the technology infrastructure, we got it covered.
 
 
 
</div>

E-commerce Sales Specialist

iGate Technologies Pakistan

<div>
 We are seeking a highly motivated and experienced eBay Account Specialist to oversee all aspects of our eBay store operations. The ideal candidate will be responsible for managing our eBay account, driving sales through effective listing strategies, optimizing product listings for search visibility (SEO), and ensuring excellent customer service. This role requires strong e-commerce expertise, data analysis skills, and a creative approach to eBay sales management.
 
 
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 eBay Account Management:
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 Oversee the daily operations of our eBay store
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 Monitor the eBay account health and performance metrics, ensuring compliance with eBay's policies and guidelines
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 Handle customer inquiries, complaints, and returns, ensuring a high level of customer satisfaction
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 Sales Strategy &amp; Growth:
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 Develop and implement strategies to increase sales, improve visibility, and grow the customer base
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 Conduct market research to identify trends, competitors, and new opportunities
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 Create promotions, offers, and sales campaigns to boost engagement and conversions
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 Listing Optimization &amp; SEO:
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 Optimize product listings for search visibility (eBay SEO), ensuring high ranking in search results for relevant keywords
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 Write compelling product titles, descriptions, and bullet points to enhance conversion rates
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 Use eBay analytics tools to track and improve listing performance, and adjust strategies based on data insights
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 Performance Reporting &amp; Analysis:
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 Monitor and analyze sales performance, identifying trends and areas for improvement
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 Generate regular performance reports, highlighting key metrics (e.g., conversion rates, traffic, sales growth)
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 Proactively address any issues related to sales performance or customer feedback
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 Marketing &amp; Advertising:
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 Manage eBay promoted listings and advertising campaigns to increase visibility and sales
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 Collaborate with the marketing team to integrate eBay promotions with broader marketing initiatives
 
 
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 Requirements
 
 
 
 Experience: Minimum 2-3 years of experience managing an eBay account or in a similar e-commerce role.
 
 
 
 Skills:
 
 
 
 Strong understanding of eBay's platform, policies, and SEO practices.
 
 
 Ability to analyze sales data and performance metrics to make data-driven decisions.
 
 
 Proficiency in eBay's Seller Hub, eBay Analytics.
 
 
 Knowledge of product photography, listing optimization, and keyword research.
 
 
 Experience with eBay's promoted listings and marketing tools is a plus.
</div>

ebay Account Specialist

Talha Bin yaseen

We are looking for a highly skilled and passionate E-commerce Specialist with proven experience in the luxury goods sector, specifically fine jewellery. You will be the owner of our end-to-end online store, responsible for managing both the front-end customer journey and the back-end operations. Your expertise will be instrumental in driving online sales, enhancing our brand's digital aura, and providing a flawless experience for our prestigious customers.Key ResponsibilitiesEnd-to-End E-commerce Management:<ul><li>Serve as the primary administrator for our e-commerce platform (e.g., Shopify Plus, Magento, BigCommerce).</li><li>Manage the entire product lifecycle online, from uploading new collections with compelling copy and high-resolution imagery to managing inventory levels and product variants.</li><li>Oversee the complete order fulfillment process, ensuring a seamless handover from online purchase to delivery, coordinating with logistics and fulfilment partners.</li></ul>Front-End Excellence &amp; UX:<ul><li>Curate and optimize the online storefront to reflect the luxury and exclusivity of our brand.</li><li>Ensure a visually stunning, intuitive, and mobile-responsive user experience that guides the customer effortlessly from discovery to purchase.</li><li>Implement and manage a content strategy that tells our brand story and showcases the artistry of our jewellery.</li></ul>Back-End Operations &amp; Analytics:<ul><li>Manage platform configurations, payment gateways, shipping rules, tax settings, and all third-party app integrations.</li><li>Conduct regular site audits to ensure speed, functionality, and security.</li><li>Monitor key performance indicators (KPIs) such as conversion rate, AOV, traffic, and customer acquisition cost.</li><li>Use data analytics (from Google Analytics, platform dashboards) to generate insights and report on performance, making data-driven recommendations for growth.</li></ul>Luxury Customer Journey &amp; CRM:<ul><li>Develop and implement strategies that enhance the unboxing experience and post-purchase engagement, befitting a luxury brand.</li><li>Work with CRM tools to help manage customer communication and loyalty programs, ensuring a personal touch.</li></ul>What We Are Looking For (Qualifications &amp; Experience)<ul><li>3-5 years of proven experience as an E-commerce Specialist, with a verifiable portfolio of managing successful online stores for luxury brands.</li><li>Specific, hands-on experience in the fine jewellery or high-end watch sector is essential.</li><li>Expert-level proficiency in a major e-commerce platform (e.g., Shopify Plus, Magento). Please specify your platform expertise in your application.</li><li>A deep understanding of the luxury consumer mindset and what drives purchasing decisions in a high-value, high-trust environment.</li><li>Strong technical aptitude to manage back-end operations and troubleshoot issues.</li><li>An impeccable eye for design, aesthetics, and detail, with the ability to curate a premium visual experience.</li><li>Excellent written and verbal communication skills.</li></ul>Highly Preferred:<ul><li>Experience with professional photography and video direction for luxury products.</li><li>Knowledge of luxury-specific logistics, insurance, and packaging requirements.</li><li>Basic understanding of HTML/CSS for customizing storefronts.</li><li>Experience with Google Analytics 4 and other digital marketing analytics tools.</li></ul>Personal Attributes<ul><li>Meticulous attention to detail and a passion for perfection.</li><li>Proactive, self-motivated, and capable of managing multiple projects in a fast-paced environment.</li><li>High level of integrity and discretion when handling high-value inventory and customer data.</li><li>A genuine passion for luxury jewellery and the art of storytelling.</li></ul>Why Join Us?<ul><li>The unique opportunity to shape the digital face of a prestigious luxury jewellery brand.</li><li>Work with exquisite products and a passionate team.</li><li>Competitive salary and performance-based incentives.</li><li>Attractive benefits package.</li><li>A creative and collaborative environment where your expertise will be valued and your ideas heard.</li></ul>Job Type: Full-timeWork Location: In person

Ecommerce specialist

Urban Communications

Location: I-8 Markaz, IslamabadSalary: PKR 200,000/monthEmployer: UK-based E-commerce ClientAbout the RoleOur UK-based client is seeking a highly skilled TikTok, Amazon &amp; Shopify Ads Expert to join their team. The ideal candidate will have hands-on experience in managing paid campaigns, increasing followers, and driving sales across e-commerce platforms.Key Responsibilities<ul><li>Plan, launch, and optimise TikTok Ads campaigns to grow followers and generate sales.</li><li>Manage Amazon PPC campaigns, conduct keyword research, and improve product ranking.</li><li>Run and optimise ad campaigns integrated with Shopify (Facebook/Instagram/TikTok Ads Manager).</li><li>Analyse performance metrics and prepare reports to guide strategy.</li><li>Propose creative ideas for ad content and growth.</li></ul>Requirements<ul><li>Proven experience with TikTok Ads, Amazon PPC, and Shopify campaigns.</li><li>Strong knowledge of e-commerce marketing strategies.</li><li>Analytical mindset with the ability to improve ROI.</li></ul>What&rsquo;s Offered<ul><li>Competitive salary of PKR 200,000 per month.</li><li>Opportunity to work with a UK-based e-commerce company.</li><li>Professional growth in a fast-paced digital environment.</li><li>14 annual leaves</li></ul>Job Type: Full-timePay: Rs200,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>e-commerce marketing: 3 years (Preferred)</li><li>Shopify: 3 years (Preferred)</li><li>Tiktok marketing: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

E-Commerce Advertising Expert (TikTok, Amazon, Shopify)

Seven52

Job Title: Instantly Email Marketing SpecialistCompany: Seven52 &ndash; Dubai&rsquo;s Leading Full-Service Digital Agency Location: Islamabad (New Office) Salary: PKR 175,000 Type: Full-time, In-Office Position (Islamabad) Start Date: 01/11/2025Seven52 is coming to Islamabad!We&rsquo;re Dubai&rsquo;s leading full-service digital agency, partnering with some of the biggest names in real estate, luxury, e-commerce, and events. Now we&rsquo;re launching our Islamabad office &mdash; and we&rsquo;re looking for a results-driven Instantly Email Marketing Specialist to join our growing team.Forget late nights with US clients &mdash; you&rsquo;ll work 10:30am&ndash;7:30pm local time, earn one of the best salary packages in the market, and gain the opportunity to progress into roles at our Dubai HQ.About the RoleWe&rsquo;re looking for an expert in outbound email marketing using Instantly.ai &mdash; someone who knows how to create campaigns that actually get replies, book calls, and generate pipeline. You&rsquo;ll collaborate closely with our UAE business development team to attract international clients and drive agency growth.Note: This is a full-time, in-office position in Islamabad. Remote or freelance applications will not be considered.Key Responsibilities<ul><li>Build, manage, and optimise cold email campaigns through Instantly.ai.</li><li>Handle domain warm-ups, inbox rotation, sequencing, and deliverability.</li><li>Write persuasive copy and follow-ups that convert.</li><li>Source, verify, and segment lead lists using Apollo, Clay, and LinkedIn Sales Navigator.</li><li>Run A/B tests across subject lines, CTAs, and messaging to increase open and reply rates.</li><li>Maintain clean and accurate CRM records (HubSpot or similar).</li></ul>Social Outreach<ul><li>Execute multi-channel outbound workflows (email, LinkedIn, Instagram).</li><li>Repurpose messaging for DMs and personalised engagement.</li><li>Build relationships and book qualified sales calls through consistent follow-up.</li></ul>Reporting &amp; Optimisation<ul><li>Monitor campaign performance and report on KPIs.</li><li>Analyse trends, iterate messaging, and continually improve reply and conversion rates.</li><li>Test tone, timing, and cadence to refine performance.</li></ul>What We&rsquo;re Looking For<ul><li>5+ years of experience in outbound email marketing or B2B lead generation (agency background required).</li><li>Proven success generating leads for UK, US, or UAE markets.</li><li>Expert knowledge of Instantly.ai, with hands-on experience using Lemlist, Mailshake, Apollo, and Clay.</li><li>Exceptional copywriting and messaging skills.</li><li>Experience with LinkedIn Sales Navigator, HubSpot, and automation tools.</li><li>Detail-oriented, highly organised, and results-focused.</li><li>Bonus: Familiarity with Zapier, ChatGPT, or AI-driven personalisation tools.</li></ul>Why Join Seven52?<ul><li>Competitive salary: PKR 175,000</li><li>Local working hours: 10:30am&ndash;7:30pm (no night shifts)</li><li>Career progression: Opportunities to move into roles at our Dubai HQ</li><li>Dynamic environment: Work with leading global brands in real estate, e-commerce, and luxury</li><li>Performance culture: Creativity and results are recognised and rewarded</li></ul>Ready to Join?If you&rsquo;re an Instantly expert who knows how to get replies, generate pipeline, and close meetings, we&rsquo;d love to hear from you.Apply today with your CV and a short note covering:<ul><li>Your experience with Instantly and cold outreach.</li><li>Tools you&rsquo;ve used and results you&rsquo;ve achieved.</li><li>Why you&rsquo;re the right person to drive new business for Seven52.</li></ul>Job Type: Full-time Work Location: In personJob Type: Full-timePay: Rs175,000.00 per month

Instantly Email Marketing Specialist | PKR 175K/month | In-Office Islamabad

Jacked Nutrition

Position Title: CSR (Customer Service &amp; Sales) Manager Department: Customer Service / Online Sales Reports To: Chief Operating Officer (COO) Location: E-11, Islamabad Employment Type: Full-Time1. Position OverviewWe are seeking a dynamic and results-driven CSR Manager to lead our Customer Service and Online Sales teams. This dual-function role requires a proactive leader who can ensure superior customer service while optimizing online sales operations. The ideal candidate will have a strong background in managing customer service teams, driving digital sales strategies, and collaborating across departments to deliver an exceptional customer experience.2. Key ResponsibilitiesCustomer Service Management<ul><li>Supervise and mentor the customer service team to manage inquiries, complaints, and escalations efficiently.</li><li>Develop, document, and enforce SOPs for call handling, order processing, and after-sales support.</li><li>Monitor and analyze performance metrics such as response times, resolution rates, CSAT, and NPS.</li><li>Conduct onboarding, regular training, and refresher programs for CSR team members.</li><li>Implement escalation procedures to ensure timely and effective resolution of critical issues.</li><li>Maintain and utilize customer feedback mechanisms to identify areas for improvement in products and services.</li></ul>Online Sales Management<ul><li>Oversee the complete online sales process: lead management, conversions, payments, and delivery coordination.</li><li>Collaborate with Marketing and E-commerce teams to drive digital sales growth and achieve revenue targets.</li><li>Ensure online product listings, descriptions, pricing, and stock status are consistently accurate and up to date.</li><li>Track and improve sales KPIs: conversion rate, cart abandonment, average order value, and customer retention.</li><li>Liaise with warehouse and logistics teams to ensure timely order fulfillment and customer satisfaction.</li><li>Utilize customer interactions to execute upselling, cross-selling, and loyalty-building strategies.</li></ul>Collaboration &amp; Reporting<ul><li>Work cross-functionally with Operations, Marketing, IT, and Finance teams to enhance the customer journey and streamline processes.</li><li>Prepare and present regular performance reports on CSR activities, online sales metrics, customer feedback, and operational bottlenecks.</li><li>Contribute insights and suggestions in strategic meetings to align customer service standards with sales goals.</li></ul>3. Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>4&ndash;6 years of experience in customer service and/or online sales management, preferably in a fast-paced e-commerce environment.</li><li>Strong leadership skills with a proven ability to build and manage high-performing teams.</li><li>Exceptional communication, interpersonal, and conflict-resolution skills.</li><li>Proficiency in CRM systems and business platforms such as Odoo ERP.</li><li>Hands-on experience with e-commerce platforms (e.g., Shopify, WooCommerce, Daraz, Amazon) is a strong advantage.</li><li>Analytical mindset with the ability to interpret data and drive actionable insights.</li></ul>Why Join Us?<ul><li>Competitive salary: PKR 130,000 &ndash; 150,000/month</li><li>Lead digital transformation in customer service and e-commerce</li><li>Dynamic and collaborative team culture</li><li>Growth-oriented environment with leadership opportunities</li></ul>To Apply: Please send your CV via IndeedJob Type: Full-timeWork Location: In person

CSR Manager

Inlet Shipping (Pvt) Ltd

Job Responsibilities: <ul><li>Upload and manage product listings on e-commerce platforms (Noon &amp; Amazon) with accurate details.</li><li>Write clear, engaging, and SEO-friendly product titles and descriptions.</li><li>Ensure correct categorization, attributes, and specifications of products.</li><li>Monitor listings to ensure accuracy in pricing, stock availability, and promotions.</li><li>Optimize product content for higher search ranking and visibility.</li><li>Resolve listing errors, suppressed products, or compliance issues.</li><li>Maintain competitor analysis for pricing and product positioning.</li><li>Generate and share reports on listing status, performance, and sales trends.</li></ul>Experience: 1&ndash;2 years of relevant experience in e-commerce product listing/marketplace management.Job Type: Full-timePay: Rs70,000.00 per monthExperience:<ul><li>Noon app: 1 year (Required)</li></ul>Work Location: In person

E-commerce Coordinator (Noon & Amazon)

Explore 363+ E commerce sales specialist in Islamabad this October. Find roles across top companies and apply now to boost your career.