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business development manager

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Aheadtech360

Ecom Executive &mdash; freshfits Location: Tariq Road, Karachi, Pakistan (On-site) Type: Full-Time Reporting To: Supervisor / FounderAbout freshfitsfreshfits is a premium basics apparel brand for Pakistan's urban market. We sell online via Shopify (freshfits.co), ship nationwide through multiple couriers, and operate in a COD-heavy environment. We move fast, keep things lean, and obsess over customer experience.About the RoleYou'll be the person who keeps the engine running. From the moment an order comes in to the moment it's delivered (and even after), you own the process. This is a hands-on operations role &mdash; not a desk job where you forward emails. You'll handle real customers, real orders, real problems, every single day.What You'll OwnOrder Management<ul><li>Process all incoming Shopify orders daily - COD and prepaid</li><li>Confirm every COD order via WhatsApp (WhatZi) and phone call before dispatch</li><li>Verify customer name, address, and order details on every COD order</li><li>Cancel and log unverified/fake orders per SOP</li><li>Handle duplicate order detection and resolution</li><li>Actively convert COD orders to prepaid through payment link follow-ups and customer communication</li></ul>Dispatch &amp; Courier Coordination<ul><li>Pack confirmed orders with the Helper</li><li>Book courier pickups (Leopards, TCS, Trax, PostEx) and manage dispatch schedules</li><li>Track shipment status daily &mdash; flag RTOs, delivery exceptions, and delays</li><li>Call customers on failed delivery attempts to reschedule</li></ul>Customer Communication<ul><li>Respond to all WhatsApp messages (What Zi) within working hours &mdash; no message left unanswered by EOD</li><li>Handle size queries, order status questions, delivery concerns, and complaints</li><li>Process return/exchange requests per freshfits policy (7-day exchange, no questions on defects)</li><li>Resolve 90%+ of returns and exchanges within 48 hours</li><li>Escalate VIP customer issues and unresolved complaints to Supervisor</li></ul>Inventory &amp; Tracking<ul><li>Follow all inventory SOPs - no exceptions, no shortcuts</li><li>Update the Inventory Tracker after every dispatch, return, and restock</li><li>Flag low-stock SKUs to Supervisor before they hit zero</li><li>Log damaged and returned inventory separately with reason codes</li><li>Maintain zero mismatches between physical stock and tracker - spot-checked weekly</li></ul>Daily Operations Rhythm<ul><li>Morning: Check overnight orders, respond to WhatZi messages, review courier status, flag exceptions</li><li>Midday: Process and pack orders, book courier, update inventory</li><li>Evening: Final message sweep, log daily numbers (orders received, confirmed, dispatched, cancelled, RTOs)</li></ul>You Must Have<ul><li>Previous experience in ecommerce operations, order fulfillment, or customer support (Pakistan market preferred)</li><li>Strong command of Microsoft Excel - data entry, tracking sheets, basic formulas, daily reporting</li><li>Comfortable making phone calls to customers in Urdu - COD confirmation is a daily task</li><li>Familiarity with Shopify admin (orders, products, basic navigation)</li><li>WhatsApp-first communication style &mdash; fast, clear, professional</li><li>Ability to work with courier portals and track shipments</li><li>Organized and detail-oriented - you don't lose track of orders</li><li>Reliable - this role has a daily rhythm and customers depend on it</li></ul>Nice to Have<ul><li>Experience with Pakistani courier platforms (Leopards, TCS, Trax, PostEx)</li><li>Familiarity with WhatZi, Robo Call, or similar Shopify apps</li><li>Experience handling returns, exchanges, and RTO reduction</li><li>Understanding of COD-to-prepaid conversion tactics</li></ul>You're the Wrong Fit If<ul><li>You need to be reminded to check messages</li><li>You can't handle phone calls with customers confidently</li><li>You treat COD confirmation as optional</li><li>You wait for instructions instead of following SOPs</li><li>You're not comfortable with Excel and daily data tracking</li><li>You're looking for a remote/work-from-home setup</li></ul>Compensation<ul><li>Base Salary: PKR 30,000/month</li><li>Performance Bonuses (monthly, on top of base):</li><li>RTO Rate below 15%: +PKR 2,000 | Below 10%: +PKR 5,000 | Below 5%: +PKR 7,500</li><li>COD to Prepaid Conversion 20%: +PKR 2,000 | 30%: +PKR 3,000 | 50%: +PKR 5,000</li><li>Total monthly earning potential: PKR 30,000 to PKR 48,000+</li><li>Every bonus is tied to metrics you directly control - if you perform, you earn more. No politics, no waiting.</li></ul>A Final WordIf you are reliable, honest, and a good person - within 1 year you can be at a very good stage in your life. The only thing we ask is that you work like it's your own business. If the business grows, you grow. That's not a slogan - it's how we operate.To ApplySend your CV + a short note covering:<ul><li>Your experience with ecommerce order management or customer handling</li><li>Whether you've worked with any courier platform in Pakistan</li><li>Your level of comfort with Excel (basic, intermediate, or advanced)</li><li>Your availability to start</li></ul>Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

Ecommerce Operations Executive

THESKINFIT

About TheSkinFitTheSkinFit is a leading cosmetics eCommerce platform offering a wide range of beauty and cosmetic products.Role OverviewWe are looking for a sharp, detail-oriented Accounts &amp; Finance Officer to help scale the financial operations of our e-commerce business. In this role, you will be responsible for the accuracy of our high-volume digital transactions, ensuring our cash flow remains robust while managing the unique financial challenges of the retail sector.What You&rsquo;ll Do<ul><li>Transaction Reconciliation: Execute daily reconciliations of complex payment streams, including credit card gateways, online payment processors, and courier (COD) settlement reports.</li><li>E-commerce Operations: Track and audit marketplace payouts, shipping costs, and platform-specific commissions to ensure revenue accuracy.</li><li>Vendor &amp; Payable Management: Own the vendor payment cycle, from validating invoices against purchase orders to ensuring timely settlements.</li><li>Cash Flow &amp; Budgeting: Maintain real-time cash flow visibility and assist in preparing P&amp;L statements and budget variance analyses to support growth.</li><li>Financial Integrity: Uphold stringent controls for data security and ensure all financial processes are compliant with company policies.</li><li>Cross-functional Collaboration: Work closely with the operations and logistics teams to quickly resolve payment discrepancies and customer refund issues.</li></ul>What We&rsquo;re Looking For<ul><li>Mandatory Requirement: A Bachelor&rsquo;s degree in Finance, Accounting, or a related field is required. Candidates with CA/ACCA (Inter/Finalist) or equivalent certifications will be given strong preference.</li><li>Industry Experience: Minimum of 3 years in a finance/accounting role, with a strong preference for candidates who understand the e-commerce, retail, or fast-paced logistics environment.</li><li>Analytical Mindset: Expert-level ability to identify trends and anomalies in transactional data.</li><li>Tech Proficiency: Advanced skills in MS Excel are a must. Experience working with accounting software is required.</li><li>Results-Oriented: You can prioritize effectively, meet tight monthly closing deadlines, and work independently.</li><li>Professionalism: Proven track record of handling sensitive financial information with total integrity.</li></ul>Why Join Us?<ul><li>Growth Environment: Join a dynamic team in a fast-moving e-commerce setting.</li><li>Impact: Your work will directly influence our ability to optimize margins and scale operations.</li></ul>Location: MACHS, KarachiSchedule: Monday &ndash; Saturday | 10:00 AM &ndash; 7:00 PMJob Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>On a scale of 1-10, how would you rate your Proficiency in MS Excel?</li><li>How many years of exposure do you have of E-commerce indusrty? </li></ul>Work Location: In person

Accounts & Finance Officer - E-commerce Industry

Juggernaut Solutions Pvt Ltd

We are hiring a highly organized and proactive Project Coordinator to manage and oversee daily Digital Marketing operations and projects. This role requires hands-on experience in eCommerce, strong attention to detail, and excellent communication skills to coordinate effectively with multiple teams and stakeholders.Job Details:Location: DHA Phase 8, Karachi, Pakistan Shift: 9:00 AM &ndash; 6:00 PM (Mon to Fri)Key Responsibilities:<ul><li>Coordinate and manage daily Digital Marketing operations across multiple platforms.</li><li>Track project timelines, tasks, and deliverables to ensure on-time completion</li><li>Communicate clearly with management, marketing, and operations teams</li><li>Follow up with team members and ensure tasks are completed on time</li><li>Manage product listings, uploads, and optimization workflows</li><li>Monitor sales performance, orders, inventory, and fulfillment processes</li><li>Maintain trackers, reports, and dashboards</li><li>Identify operational issues and communicate solutions proactively</li><li>Assist in launching new stores, products, and marketplaces</li><li>Assist in social media content planning and content creation (posts, captions, ideas)</li><li>Coordinate with graphic designers for product images, banners, and marketing creatives</li><li>Ensure timely delivery of creatives for campaigns and listings</li><li>Maintain consistency in brand visuals and messaging</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Management, IT, Commerce, or related field</li><li>Proven experience in eCommerce operations or project coordination</li><li>Excellent verbal and written communication skills (MUST HAVE)</li><li>Strong technical skills and proficiency in spreadsheets</li><li>Strong organizational and multitasking abilities</li><li>Analytical mindset with good numerical skills</li><li>Ability to work independently and onsite</li><li>Strong problem-solving and coordination skills</li></ul>Preferred:<ul><li>Experience with Digital Marketing and eCommerce operations</li><li>Familiarity with project management tools (ClickUp, Trello, Asana, etc.)</li><li>Experience in multi-marketplace operations</li></ul>Salary Range: 50,000 to 70,000How to Apply:Send your resume to hiring@juggernautcommerce.com with the subject line: Project Coordinator &ndash; eCommerceJob Type: Full-timeAbility to commute/relocate:<ul><li>Karachi Defence Housing Society: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you comfortable commuting to DHA Phase 8 daily?</li><li>What's your Current Salary?</li><li>What's your expected Salary?</li></ul>Experience:<ul><li>Project Coordination: 1 year (Required)</li></ul>Work Location: In person

Project Coordinator for Digital Marketing Agency

Pakpace

Amzoner consulting is looking for a creative and detail-oriented Ecommerce Graphic Designer with proven experience in designing high-converting visuals for Amazon. The ideal candidate understands Amazon&rsquo;s ecosystem and can create compelling graphics that enhance product listings, boost conversions, and strengthen brand presence.Key Responsibilities<ul><li>Design engaging and conversion-focused Amazon product listing images (main images, infographics, lifestyle images, A+ Content, and Brand Store visuals).</li><li>Create visually appealing Amazon A+ Content (EBC) and storefront layouts.</li><li>Optimize images in line with Amazon guidelines and best practices.</li><li>Collaborate with marketing, content, and product teams to ensure cohesive branding.</li><li>Conduct competitor and market research to improve visual strategies.</li><li>Edit and enhance product images (retouching, color correction, background removal, etc.).</li><li>Develop creatives for ads, banners, and promotional campaigns.</li><li>Maintain consistency across all ecommerce platforms and brand touchpoints.</li></ul>Requirements<ul><li>Proven experience as an Ecommerce Graphic Designer with a strong Amazon portfolio.</li><li>Proficiency in design tools such as Adobe Photoshop, Illustrator, and InDesign.</li><li>Solid understanding of Amazon image guidelines and SEO-driven design principles.</li><li>Experience with A+ Content and Amazon Brand Stores.</li><li>Bacherlor Degree prefered</li></ul>Benefits :<ul><li>Salary: PKR 60,000 &ndash; 80,000</li><li>Career growth and development opportunities</li><li>Innovative and supportive work environment</li></ul>Timings:Monday to Saturday [ 5:30 PM &ndash; 2:30 AM ] Evening shiftPay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Graphic specialist (Amazon)

Tech4life Enterprises

About Us: Tech4Life Enterprises develop innovative healthcare software and medical devices for the developing world. Our goal is to improve access to quality healthcare by providing simple, affordable, and impactful health solutions for communities and frontline health providers.Job Summary:Tech4Life Enterprises is seeking a skilled and creative Web Developer with expertise in WordPress, Shopify, and eCommerce platforms to design, develop, and maintain high-performing websites and online stores.The ideal candidate will have hands-on experience in building scalable eCommerce solutions, customizing themes and plugins, and optimizing websites for performance and conversions. Additionally, the role requires mid-level SEO expertise to ensure websites are search-engine optimized, user-friendly, and aligned with digital marketing strategiesKEY RESPONSIBILITIES<ul><li>Design, develop, and maintain WordPress and Shopify websites for company products and services.</li><li>Build and customize themes, plugins, and Shopify apps based on business requirements.</li><li>Manage and optimize WooCommerce and Shopify stores, including product listings, checkout flows, and payment integrations.</li><li>Collaborate with designers, content creators, and marketing teams to implement new features and campaigns.</li><li>Perform on-page SEO optimization (meta tags, schema, page speed, URL structure, keyword implementation).</li><li>Monitor and improve website performance using tools such as Google Analytics, Search Console, and SEO platforms.</li><li>Ensure mobile responsiveness, cross-browser compatibility, and UI/UX best practices.</li><li>Troubleshoot, debug, and resolve website and server-related issues efficiently.</li><li>Manage website updates, backups, security, and server migrations.</li><li>Implement and maintain technical SEO best practices including site speed optimization, indexing, and crawlability.</li><li>Stay updated with emerging trends in WordPress, Shopify, eCommerce, and SEO.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.</li><li>Minimum 2 years of experience in WordPress development and eCommerce platforms.</li><li>Proven experience with Shopify development and store management.</li><li>Strong proficiency in PHP, HTML5, CSS3, JavaScript, jQuery, and MySQL.</li><li>Experience with WooCommerce and Shopify ecosystem (themes, plugins, apps).</li><li>Working knowledge of mid-level SEO practices (on-page SEO, technical SEO basics, keyword optimization).</li><li>Experience with page builders such as Elementor, WPBakery, or Divi.</li></ul>QUALIFICATIONS &amp; EDUCATION<ul><li>Bachelor's degree in Business Administration with focus on HR or Finance required Master&rsquo;s degree preferred.</li><li>Professional certification (CPA, ACCA, CMA, or equivalent) is an added advantage.</li><li>Minimum 2&ndash;4 years of relevant experience in an administrative and/or finance role</li><li>Prior experience in a private health sector company is preferred</li></ul>Skills &amp; Attributes:<ul><li>Strong analytical and problem-solving skills.</li><li>Good understanding of SEO-driven development and performance optimization.</li><li>Excellent communication and collaboration abilities.</li><li>Attention to detail with a focus on quality and deadlines.</li><li>Self-motivated and capable of managing multiple tasks efficiently</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Web Developer (WordPress, Shopify & eCommerce)

Growth Legends

We are looking for a results-driven Google Ads &amp; PPC Specialist to manage and scale paid advertising campaigns across Google Ads and Microsoft (Bing) Ads. You will own campaign strategy, execution, optimization, and reporting with a clear focus on ROI and lead quality.Key Responsibilities<ul><li>Plan, build, and manage paid search campaigns on Google Ads and Microsoft/Bing Ads</li><li>Conduct keyword research, audience targeting, and competitor analysis</li><li>Write compelling ad copy and run A/B tests to improve CTR and conversion rates</li><li>Monitor daily spend, bids, and performance metrics (CPC, CPA, ROAS)</li><li>Optimize landing pages in coordination with the design/dev team</li><li>Set up and maintain conversion tracking via Google Tag Manager and Google Analytics 4</li><li>Prepare weekly and monthly performance reports with actionable insights</li><li>Stay current on platform updates, beta features, and industry trends</li></ul>Requirements<ul><li>2+ years of hands-on experience managing Google Ads campaigns</li><li>Experience with Microsoft/Bing Ads is a strong plus</li><li>Proficiency in Google Analytics 4, Google Tag Manager, and Google Search Console</li><li>Strong analytical mindset, comfortable working with data to make decisions</li><li>Experience with eCommerce or B2B lead generation campaigns preferred</li><li>Google Ads certification is a plus</li></ul>What We Offer<ul><li>Competitive salary based on experience</li><li>Growth opportunity within a fast-moving digital marketing team</li><li>Exposure to multi-brand campaigns across diverse industries</li></ul>How to ApplySend your CV and a brief summary of your best-performing campaign (results + your role) to hr@growthlegends.comEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Hands-on experience managing Google Ads campaigns: 2 years (Preferred)</li></ul>Work Location: In person

Google Ads / PPC Specialist

Design Henge

We are seeking a results-driven Web Project Manager with hands-on experience in managing web-based projects and handling Social Media Marketing (SMM) leads. The ideal candidate will be responsible for overseeing the complete project lifecycle &mdash; from lead conversion to project delivery &mdash; while ensuring client satisfaction and timely execution.Key Responsibilities<ul><li>Manage end-to-end web development and design projects (websites, eCommerce, custom solutions).</li><li>Act as the primary point of contact for clients from onboarding to delivery.</li><li>Handle and convert SMM-generated leads into active projects.</li><li>Gather client requirements and translate them into clear project briefs for internal teams.</li><li>Coordinate with design, development, and marketing teams to ensure smooth execution.</li><li>Monitor project timelines, deliverables, and quality standards.</li><li>Conduct regular client follow-ups, updates, and feedback sessions.</li><li>Identify upselling and cross-selling opportunities (web, branding, marketing services).</li><li>Maintain proper documentation and reporting of project progress.</li><li>Ensure high client retention and satisfaction levels.</li></ul>Requirements<ul><li>Proven experience as a Web Project Manager / Account Manager in a digital agency.</li><li>Strong understanding of website development processes, CMS platforms, and design workflows.</li><li>Experience handling SMM leads, preferably in international markets.</li><li>Excellent communication and client handling skills.</li><li>Ability to manage multiple projects simultaneously under tight deadlines.</li><li>Familiarity with tools like ClickUp, Trello, Asana, or similar PM tools.</li><li>Basic understanding of digital marketing (SEO and Social Media) is a plus.</li></ul>Key Skills<ul><li>Client Communication &amp; Relationship Management</li><li>Project Planning &amp; Execution</li><li>Lead Conversion SMM)</li><li>Team Coordination</li><li>Problem Solving &amp; Decision Making</li><li>Time Management</li></ul>Job Details Location: Gulistan-e-Johar Block 4, Karachi Days: Monday &ndash; Friday Timing: 09:00 PM &ndash; 06:00 AM (Night Shift) Budget: 80,000 PKR - 100,000 PKRPay: Rs80,000.00 - Rs100,000.00 per monthExperience:<ul><li>Handling SMM lead: 1 year (Required)</li></ul>Work Location: In person

Web Project Manager

Explore 280+ Ecommerce manager in Karachi this May. Find roles across top companies and apply now to boost your career.