administrative/staffing coordinator (24 hrs. rotating days/eves/nights and weekends/holidays

administrative/staffing coordinator - 24 hours - rotating shifts: work 12 hrs. shifts on days/eves/nights/weekends/holidays

academic success coordinator Jobs in Boston

academic success coordinator

administrative coordinator, obgyn Jobs in Boston

administrative coordinator, obgyn

administrative/staffing coordinator (24 hrs. rotating days/eves/nights and weekends/holidays Jobs in Boston

administrative/staffing coordinator - 24 hours - rotating shifts: work 12 hrs. shifts on days/eves/nights/weekends/holidays Jobs in Boston

admitting/ ed registrar

ed treatment area coordinator

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
40 Hours 11a-7:30 p, alternating weekends<p></p><p><b><br>
Job Summary</b></p>
Responsible for providing exceptional customer service while efficiently and accurately registering patients. This role involves gathering patient information, verifying insurance coverage, and ensuring compliance with regulatory requirements. Assists junior staff by answering questions, supporting the escalation of specific scenarios and resolving day to day issues. Does this position require Patient Care? No. Essential Functions: Obtain and update patient consents, authorizations, and signatures in compliance with regulatory guidelines and organizational policies.
<br>
<ul><li>Ensure accurate and complete documentation of all registration activities.
</li><li>Review insurance plans, benefits, and coverage limitations to help patients understand their financial responsibilities.
</li><li>Handle more complex registration processes, including pre-authorizations, pre-certifications, and coordination of benefits for patients with multiple insurance plans.
</li><li>Support junior staff by answering questions, resolving technical challenges, and guiding when to escalate issues.
</li><li>Assist with the resolution of registration-related issues, such as duplicate medical records or demographic discrepancies, working collaboratively with other departments or supervisors.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in patient registration, customer service, or a related healthcare administrative role. 1-2 years required Knowledge, Skills and Abilities - Proficient knowledge of medical terminology, insurance processes, and registration procedures. - Strong understanding of insurance verification, pre-authorizations, and coordination of benefits. - Experience working with electronic health record (EHR) systems and registration software. - Excellent communication and interpersonal skills to interact effectively with patients, colleagues, and external stakeholders. - Detail-oriented with exceptional organizational skills to manage complex registration processes and handle multiple tasks simultaneously. - Ability to exercise discretion and maintain patient confidentiality in handling sensitive information.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p>
tantly (67-100%)</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
55 Fruit Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Evening (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$19.81 - $28.30/Hourly<p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

ED Treatment Area Coordinator

Boston Medical Center

<div><p><b>POSITION SUMMARY</b><b>:</b></p><p></p><p>
Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.</p><p></p><p><b>
Position: ED Unit Coordinator (Night)
</b></p><p><b>Department: Adult ED</b></p><p><b>
Schedule: Part Time</b></p><p></p><p><b>
ESSENTIAL RESPONSIBILITIES / DUTIES:</b></p><p></p><p><b>
Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs.</b></p><ul>
<li>
Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner.</li>
<li>Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift.</li>
<li>Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept:, this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift.</li>
<li>Uses manual/computer programs/terminal for access &amp; data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc.</li>
<li>Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded.</li>
<li>Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e.</li>
<li>Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets. .</li>
<li>Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system.</li>
<li>Secures patients&rsquo; personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location.</li>
<li>Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required.</li>
<li>Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc.</li>
<li>Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit.</li>
<li>Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry.</li>
<li>Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials.</li>
<li>Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed.</li>
<li>Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed.</li>
<li>Coordinates unit&rsquo;s communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc.</li>
<li>May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records.</li>
</ul><p></p><p><b>
Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy.</b></p><ul>
<li>
Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc.</li>
<li>Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms.</li>
<li>Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only)</li>
<li>Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access &amp; data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed.</li>
<li>Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient&rsquo;s name and medical record number.</li>
<li>Transcribes patient care orders accurately and in a timely manner as appropriate.</li>
<li>Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit.</li>
<li>Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate.</li>
<li>Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc.</li>
<li>Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Dr's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail.</li>
</ul><p></p><p><b>
Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff.</b></p><ul>
<li>
Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues.</li>
<li>Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment.</li>
<li>As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors.</li>
<li>Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e.</li>
<li>Participates in searches for missing patients, belongings and/or equipment.</li>
<li>Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc.</li>
</ul><p></p><p><b>
Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations.</b></p><ul>
<li>
Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed.</li>
<li>Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations.</li>
<li>Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed.</li>
<li>Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.</li>
<li>Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit.</li>
<li>Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.</li>
<li>Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.</li>
<li>Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator.</li>
<li>Assists in orientation of new staff, and serves as a resource to float staff on your unit.</li>
<li>Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc.</li>
<li>Collaborates with charge nurse/supervisor to coordinate break periods with unit activities.</li>
<li>Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc.</li>
<li>Utilizes hospital&rsquo;s cultural beliefs as the basis for decision making and to support the hospital&rsquo;s mission and goals.</li>
<li>Follows established hospital infection control and safety procedures.</li>
</ul><p></p><p><b>
OTHER DUTIES:</b></p><p>
Performs other duties as needed.</p><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><p>
Requires a high school education or GED.</p><p></p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED</b>:</p><p>
Must complete competency requirements as offered.</p><p></p><p><b>
EXPERIENCE:</b></p><p>
One to two years previous clerical experience. Healthcare setting preferred.</p><p></p><p><b>
KNOWLEDGE AND SKILLS:</b>
</p><ul><li>Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred.</li>
<li>Work requires ability to accurately interpret and utilize medical terminology and abbreviations.</li>
<li>Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc.</li>
<li>Ability to use and troubleshoot basic office equipment.</li>
<li>Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.</li>
<li>Organizational skills to effectively set priorities and efficiently complete assigned work.</li>
<li>Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.</li>
<li>Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.</li>
</ul><p></p><p><b>
Compensation Range:</b></p>
$19.35- $26.04<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div>

ED Unit Coordinator (Night)

<div><p><b>POSITION SUMMARY</b><b>:</b></p><p></p><p>
Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members.</p><p></p><p><b>
Position: ED Unit Coordinator
</b></p><p><b>Department: Adult ED</b></p><p><b>
Schedule: Full Time</b></p><p></p><p><b>
ESSENTIAL RESPONSIBILITIES / DUTIES:</b></p><p></p><p><b>
Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs.</b></p><ul>
<li><p>
Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner.</p></li>
<li><p>
Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift.</p></li>
<li><p>
Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift.</p></li>
<li><p>
Uses manual/computer programs/terminal for access &amp; data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc.</p></li>
<li><p>
Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded.</p></li>
<li><p>
Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e.</p></li>
<li><p>
Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets.</p></li>
<li><p>
Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system.</p></li>
<li><p>
Secures patients&rsquo; personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location.</p></li>
<li><p>
Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required.</p></li>
<li><p>
Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc.</p></li>
<li><p>
Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit.</p></li>
<li><p>
Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry.</p></li>
<li><p>
Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials.</p></li>
<li><p>
Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed.</p></li>
<li><p>
Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed.</p></li>
<li><p>
Coordinates unit&rsquo;s communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc.</p></li>
<li><p>
May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records.</p></li>
</ul><p></p><p><b>
Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy.</b></p><ul>
<li><p>
Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc.</p></li>
<li><p>
Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms.</p></li>
<li><p>
Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only)</p></li>
<li><p>
Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access &amp; data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed.</p></li>
<li><p>
Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient&rsquo;s name and medical record number.</p></li>
<li><p>
Transcribes patient care orders accurately and in a timely manner as appropriate.</p></li>
<li><p>
Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit.</p></li>
<li><p>
Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate.</p></li>
<li><p>
Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc.</p></li>
<li><p>
Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail.</p></li>
</ul><p></p><p><b>
Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff.</b></p><ul>
<li><p>
Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues.</p></li>
<li><p>
Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment.</p></li>
<li><p>
As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors.</p></li>
<li><p>
Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e.</p></li>
<li><p>
Participates in searches for missing patients, belongings and/or equipment.</p></li>
<li><p>
Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc.</p></li>
</ul><p></p><p><b>
Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations.</b></p><ul>
<li><p>
Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed.</p></li>
<li><p>
Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations.</p></li>
<li><p>
Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed.</p></li>
<li><p>
Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.</p></li>
<li><p>
Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit.</p></li>
<li><p>
Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record.</p></li>
<li><p>
Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.</p></li>
<li><p>
Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator.</p></li>
<li><p>
Assists in orientation of new staff, and serves as a resource to float staff on your unit.</p></li>
<li><p>
Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc.</p></li>
<li><p>
Collaborates with charge nurse/supervisor to coordinate break periods with unit activities.</p></li>
<li><p>
Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc.</p></li>
<li><p>
Utilizes hospital&rsquo;s cultural beliefs as the basis for decision making and to support the hospital&rsquo;s mission and goals.</p></li>
<li><p>
Follows established hospital infection control and safety procedures.</p></li>
</ul><p></p><p><b>
OTHER DUTIES:</b></p><p>
Performs other duties as needed.</p><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><ul><li><p>
Requires a high school education or GED.</p></li></ul><p></p><p><b>
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED</b>:</p><ul><li><p>
Must complete competency requirements as offered.</p></li></ul><p></p><p><b>
EXPERIENCE:</b></p><ul><li><p>
One to two years previous clerical experience. Healthcare setting preferred.</p></li></ul><p></p><p><b>
KNOWLEDGE AND SKILLS:</b>
</p><ul><li><p>Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred.</p></li>
<li><p>
Work requires ability to accurately interpret and utilize medical terminology and abbreviations.</p></li>
<li><p>
Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc.</p></li>
<li><p>
Ability to use and troubleshoot basic office equipment.</p></li>
<li><p>
Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment.</p></li>
<li><p>
Organizational skills to effectively set priorities and efficiently complete assigned work.</p></li>
<li><p>
Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc.</p></li>
<li><p>
Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served.</p></li>
</ul><p></p><p><b>
Compensation Range:</b></p>
$19.35- $26.04<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div>

ED Unit Coordinator

Boston University

<div><p>A Patient Coordinator administers the daily desk operations to ensure excellent customer service and front-end operations in the Specialty clinics for both patients and students while meeting educational and fiscal goals. This position strives to make each phase of treatment a very positive experience for all patients from the initial phone call on through the delivery of care to completion. Answer all incoming calls and direct as needed. Check messages and return calls. Greet all scheduled patients, checking them in as arrivals and notifying their doctors. Actively listens in the details of a patient complaint, provides feedback, recommends solutions, and reaches out to supervisors in an effort to resolve issues as needed. Scheduling appointments ensuring continuity of care. Assisting patients with coordination of department referrals. Answering treatment/billing/benefit questions. Triage emergency patients. Provides support to each student with their patient care management issues allowing them to devote their time to the delivery of patient care. Responsible to carry out the established business practices and policies and procedures set forth by the Henry M. Goldman School of Dental Medicine.</p><br>
<p></p>
<br>
<br>
Required Skills<br>
<p>HS Diploma required, associate's degree preferred and 1-3 years of experience.</p><br>
<p></p>
<p><i>
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.</i></p></div>

PATIENT COORDINATOR, School of Dental Medicine, Clinical Affairs

Transformations Care Network

<p></p><div><p>At <b>Northeast Health Services</b>, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a <b>TMS Technician</b>, you'll be an essential part of our clinical support team. We are committed to providing clinically excellent, transformative mental health care to our clients and TMS is a core part of this mission.</p><p>
TMS Techs work directly with clients to provide future-oriented and evidence-based treatments. Your primary role is to oversee TMS clinical services as well as provide exceptional customer service to make sure the highest quality work standards are achieved and maintained according to practice policies and procedures. These team members appreciate the ability to build rapport with clients and support them as they receive relief from treatment resistant depression. In this role, you will be able to witness the powerful impact of our services on the clients you work with as they find hope in your support.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Provide TMS treatment according to specific physician protocols: Set up the TMS medical device and monitor all aspects of the treatment sessions for client comfort and treatment accuracy.</li><li>
Accurately enter all client information required into the system and record session notes and superbill by end of the day.</li><li>
Effective communication skills that provide support, reflective listening, and compassion to clients struggling with depression or other various disorders</li><li>
Provide excellent client care and treat them with compassion while developing trust and rapport.</li><li>
Administer psychiatric rating scales and document outcomes on modalities.</li><li>
Schedule and maintain client appointments relative to all services offered that encompass client treatment.</li><li>
Have flexibility with time schedules to fit client needs and requirements.</li><li>
Answer client phone calls and adjust the schedule to client needs, as necessary.</li><li>
Maintain client safety by wearing personal protective equipment as required.</li><li>
Assist with the client resource center and integrate the current and potential client.</li><li>
Investigate and communicate insurance coverage and verification issues.</li><li>
Troubleshoot and resolve issues with client comfort, coil contact, and TMS system set-up throughout treatment.</li><li>
Possess basic clinical assessment skills to identify real or potential adverse events during treatment where treatment should be interrupted or terminated.</li><li>
Communicate concerns to the TMS coordinator, clinical director, or physician when necessary.</li><li>
Follows company policies and procedures as well as adhering to state and/or federal regulations.</li><li>
Work with the necessary Neuronetics or other various representatives to accomplish other various duties.</li></ul><p><b>
Qualifications:</b></p><ul><li>
High School Diploma or GED</li><li>
Associate or Bachelor's Degree (Preferred)</li><li>
1 or more years of medical office experience (Preferred)</li><li>
Medical Assistant training (Preferred)</li><li>
Knowledge of medical authorizations (Preferred)</li><li>
Completion of TMS Certification during training</li><li>
Knowledge of medical terminology</li><li>
Understand and comply with HIPAA.</li><li>
Excellent communication skills</li><li>
CPR Certified (or willing to obtain certification)</li></ul><p><b>
Explore the Advantages of Joining Our Team:</b></p><ul><li>
Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.</li><li>
Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.</li><li>
Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.</li><li>
Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.</li><li>
Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.</li><li>
Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.</li></ul><p></p><p><br>
Northeast Health Services is committed to fair and equitable compensation practices. The hourly compensation range for this role is $20 &ndash; $25. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges represent our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.</p><p></p><p><i><br>
Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.</i></p></div><p></p>

TMS Technician

<p></p><div><p>At<b> Northeast Health Services</b>, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a <b>TMS Intake Coordinator</b> you will coordinate general business activities for patients, providers, appointment-setting, and records control. The TMS Coordinator is to make ensure that the highest quality work standards are achieved and maintained according to practice policies and procedures.</p><p>
As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives - enhancing the client experience as you contribute to our vibrant, client-centered environment. Come join us and be a pivotal part of a team that values and celebrates your role in transforming client care.
</p><p><b>Key Responsibilities:</b></p><ul><li>
Provide excellent patient assistance and treat patients with compassion while developing trust and rapport.</li><li>
Answer, assist, and direct all incoming patient phone calls and adjust schedule to patient needs as necessary in a professional and courteous manner.</li><li>
Strong communication skills that provide support, reflective listening, and compassion to patients struggling with depression or other various disorders.</li><li>
Schedule and maintain patient appointments relative to all services offered that encompass patient treatment.</li><li>
Coordinate collection and preparation of financial and operations reports.</li><li>
Administer psychiatric rating scales and document outcomes on modalities.</li><li>
Making initial contact with referrals while conducting the pre-assessment.</li><li>
Ensure office space cleanliness and organization, including but not limited to treatment rooms, waiting areas, coffee bars, front desk, front refrigerator, and bathrooms.</li><li>
Investigate and communicate insurance coverage and verification issues.</li><li>
Uploading and completion of records from outside providers, lawyers, disability and insurance companies in a timely manner.</li><li>
Preparing shipping labels and ordering FedEx and UPS pickups and deliveries.</li><li>
Using applicable software programs to create inventories, letters, and other business-related documents.</li><li>
Assist with the patient resource center and integrate the current/ potential patients on Move, HubSpot, etc.</li><li>
Integrate and promote marketing initiatives for company services through effective communications.</li><li>
Assist with special events planning, business lunches and other related duties.</li><li>
Maintain patient safety by wearing personal protection equipment as required.</li><li>
Follows company policies and procedures as well as adhering to state and/or federal regulations.</li><li>
Work with the necessary Neuronetics or other various representatives to accomplish other various duties.</li><li>
Perform additional duties as needed, up to and including the willingness to be flexible by possibly traveling to other facilities.</li></ul><p><b>
Minimum Qualifications:</b></p><ul><li>
Advanced computer skills</li><li>
Strong communication and interpersonal skills</li><li>
Completion of TMS Certification during training</li><li>
Knowledge of medical terminology</li><li>
Understand and comply with HIPAA</li><li>
Excellent communication skills</li><li>
Ability to work well with a team</li><li>
CPR Certified (preferred by not required)</li><li>
Associate or bachelor's degree (preferred)</li><li>
1 or more years of medical office experience (preferred)</li><li>
Knowledge of medical authorizations (preferred)</li></ul><p><b>
Explore the Advantages of Joining Our Team:
</b></p><ul><li>Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
</li><li>Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
</li><li>Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
</li><li>Play a pivotal role in reshaping how mental health care is perceived and delivered in your local community as well as on a national scale, with your efforts directly improving client lives.
</li><li>Deliver mental health care in a sustainable way, with the support and tools you need to thrive.
</li><li>Thrive in an environment that celebrates collaborative success, driven by effective communication, support, and unity.
</li>Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.<br>
<li>
</li></ul><br>
<p><i>Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.</i></p></div>

TMS Intake Coordinator

<p></p><div><p><b>POSITION SUMMARY:</b></p><p></p><p>
The Staffing Coordinator is responsible for the operational execution of daily and long-range staffing plans to support safe, high-quality inpatient care delivery. This role ensures appropriate staffing coverage across hospital units based on patient census, acuity, skill mix, regulatory requirements, and budgetary guidelines.</p><p>
Working collaboratively with nursing leadership and off-shift supervisors, the Staffing Coordinator proactively addresses staffing gaps, reallocates resources in real time, and supports fiscal stewardship while maintaining patient safety as the highest priority. The role requires strong critical thinking, situational awareness, and the ability to make timely decisions in a fast-paced healthcare environment.</p><p></p><p><b>
Position: Administrative/Staffing Coordinator</b></p><p><b>
Department: Nursing </b><b>Staffing Office</b></p><p><b>
Schedule: </b><b>Part Time, 24 hrs. Rotating Shifts: Days/Evenings/Nights and Weekends and Holidays</b></p><p></p><p><b>
JOB REQUIREMENTS</b></p><p></p><p><b>
EDUCATION:</b></p><ul><li><p>
Associate&rsquo;s degree (or equivalent) in Business Administration, Business Management (or related field) plus 3 years related experience. <i>Will consider equivalent combination of formal education and experience, i.e. HS/GED plus 5 years related experience.</i> <i>Candidates with a Bachelor&rsquo;s degree must have at least 1 year of administrative or office experience.</i></p></li></ul><p></p><p><b>
KNOWLEDGE AND SKILLS:</b></p><ul>
<li><p>
Superior verbal/written English communication skills, including excellent grammatical, editing and proofreading skills.</p></li>
<li><p>
Highly proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, PowerPoint, Outlook) and web browsers.</p></li>
<li><p>
Ability to work independently and exercise independent judgment</p></li>
<li><p>
Excellent organizational skills, including strong attention to detail and the ability to manage time effectively.</p></li>
<li><p>
Effective interpersonal skills to interact appropriately with all levels of staff and external contacts.</p></li>
<li><p>
Strong problem solving skills.</p></li>
<li><p>
Proven ability to maintain strict confidentiality of all personal/health sensitive information.</p></li>
</ul><p></p><p><b>
Compensation Range:</b></p>
$21.39- $30.05<p>
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.</p><p><b>
NOTE</b>: This range is based on Boston-area data, and is subject to modification based on geographic location.</p><p></p><p>
Equal Opportunity Employer/Disabled/Veterans</p><p>
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or &ldquo;apps&rdquo; job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.</p></div>

Administrative/Staffing Coordinator (24 hrs. Rotating Days/Eves/Nights and Weekends/Holidays

Explore 223+ Ed treatment area coordinator in Boston this March. Find roles across top companies and apply now to boost your career.